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Real Homebuyer experiences from recently closed loans
5
I have used Fairway for two (2) mortgages and both times were great experiences. They were professional, friendly and very helpful. I have recommended them to several people.
Addie
Date:
9/16/2026
5
Stephanie was easy to talk to and addressed any questions we had promptly. The mortgage process is quite a lot to navigate and Stephanie made it easy to understand
Steven
Princeton
NC
Date:
9/16/2026
5
Mackenzie went above and beyond to ensure that my wife and I knew what was happening during every step of the process . She always handled the situation with an amazing demeanor and with an incredible amount of respect! Anyone who has the opportunity to work with her in the future should consider themselves very lucky!!!
Brandon
Indianapolis
IN
Date:
9/16/2026
5
Everything was so smooth and fast. Excellent communication especially with text messages. Very satisfied.
Michael
Burkeville
TX
Date:
9/16/2026
5
Kathy was there to help every step of the way and have an answer for every bump in the road that I faced
John
Conroe
TX
Date:
9/16/2026
5
Jason was fantastic. Finally a lender that follows through with all of their promises and moves quickly!
Ashleigh
Bonham
TX
Date:
9/16/2026
5
What made the experience great was Michael’s willingness to step up when our situation became complicated. He handled the financing for our new home in Florida while also coordinating the refinance of my property in Virginia. When some of the larger banks did not want to take on the challenge, Michael focused on finding options and solutions. He stayed engaged, communicated clearly, and worked through each obstacle as it came up. Michael went well beyond what I expected from a loan officer. He took ownership of the process, kept everything moving, and played a major role in helping us make our dream home a reality.
Patrick Dwayne
Woodbridge
VA
Date:
9/16/2026
5
What made the experience great was Michael’s willingness to step up when our situation became complicated. He handled the financing for our new home in Florida while also coordinating the refinance of my property in Virginia. When some of the larger banks did not want to take on the challenge, Michael focused on finding options and solutions. He stayed engaged, communicated clearly, and worked through each obstacle as it came up. Michael went well beyond what I expected from a loan officer. He took ownership of the process, kept everything moving, and played a major role in helping us make our dream home a reality.
Patrick
Lithia
FL
Date:
9/16/2026
5
Super responsive communicator. Did a great job explaining the process of answering our questions
Emily
Canton
GA
Date:
9/16/2026
5
love getting weekly updates on my loan status, as well as very quick communication from Jeff and his staff !
Jadyn
Three Rivers
MI
Date:
9/16/2026
5
What could have been an overwhelming experience, Christy made much less stressful. Her availability, prompt response time and assistance with gathering needed information was so helpful and greatly appreciated.
Kelly
Monticello
AR
Date:
9/16/2026
5
Alex and Rachael were both excellent and very kind throughout a stressful process. The only issues we had were with not receiving final closing costs until the day before and some strange and concerning phrasing regarding marketing my information in the pre-close documents that no one could explain to me.
Geoff
Milwaukee
WI
Date:
9/16/2026
5
Worked with Bill for a long time. He has done one thing that a lot of companies don't do and that's make me feel comfortable and capable of getting what I find in a home. He is the most knowledgeable finance officer I have ever worked with and I'll continue to go back if needed and to recommend to everybody. I know. Both Kelsey and Bill are very professional, but kind and honest. My experience once again was the best.
Destiny
Butte Falls
OR
Date:
9/16/2026
5
Adam was really straightforward and very communicative. I felt like I could ask him any question and he'd either have the answer or get it very quickly. I am really grateful he was recommended to me, and would recommend him (and everyone at Fairway) to everyone I know. Thank you Adam!
Cheyenne
Tucson
AZ
Date:
9/16/2026
5
Sharla's team is efficient, communicative, and responsive. They expained things so well, provided timely updates all along the way, and always answered my questions. They made the whole process smooth and easy!
Benjamin
Salt Lake City
UT
Date:
9/16/2026
5
You are the best in every way. Thank you for your hard work.
Heather
Sunrise
FL
Date:
9/16/2026
5
Very professional, knowledgeable, and prompt
Travis
Jupiter
FL
Date:
9/16/2026
5
Lori was a great partner to us in buying our home. She was a great communicator and quick to respond with all our questions.
Joseph
Portland
OR
Date:
9/16/2026
5
Good experience, Dawn reply us quick.
Stephanie
Pico Rivera
CA
Date:
9/16/2026
5
John Mills and his team were working around the clock to make this loan possible!!
Aletha
Tallassee
AL
Date:
9/16/2026
5
Explained and answered all of our questions in great detail.
Kevin
Belcamp
MD
Date:
9/16/2026
5
Communication was always smooth and Jason's team was very responsive. I appreciated the honesty and straightforwardness when it came to recommendations on our finances and how to go about buying our new home.
McKayla
North Canton
OH
Date:
9/16/2026
5
What made it great? Josh was available. By text, by email. And he took my calls. Josh also took the time to explain aspects of the process. I ask a LOT of questions. Josh answered them all.
Grant
Cutler
ME
Date:
9/16/2026
5
Great at giving updates
Sherry
Wilmar
AR
Date:
9/16/2026
5
Alex listened to everything I needed. I was having the worst experience through out the process. But once I was linked up with her, it was smooth sailing. I didnt havr to worry about anything. Thank you so much Alex!!
Tristina
Lonoke
AR
Date:
9/16/2026
5
You were always quick to respond, great with communication, and made everything feel very straightforward. We also really liked how easy the app was to follow and upload any documents that were needed. We truly appreciate how smooth you and your team made the whole experience for us.
Luis
Spring
TX
Date:
9/16/2026
5
John was great to work with. He was very patient and guided us through the whole process. We will refer everyone we know who needs a mortgage to John .
Lauren
Cataula
GA
Date:
9/16/2026
5
Vinnie and his staff are amazing. Vinnie makes purchasing a home super easy and comfortable. He is also very easy to contact and always available. I highly reccommend Vinnie and Fairway!
Steven
Massapequa
NY
Date:
9/16/2026
5
The communication and always explaining
Dylan
Duncannon
PA
Date:
9/16/2026
5
The whole process and the communication was great and smooth
Miriam
Villa Park
IL
Date:
9/16/2026
5
Easy and quick
Melanie
Denton
TX
Date:
9/16/2026
5
Our overall experience was wonderful! As first-time homebuyers, we went into the process not really knowing what to expect, but everyone we worked with made everything feel much easier and less overwhelming. Communication was great, our questions were always answered, and we felt supported throughout the entire process. Even when little bumps came up along the way, everything was handled quickly and professionally. We are so grateful for everyone who helped us through this process and are incredibly excited to finally be homeowners!
Ian
Mandan
ND
Date:
9/16/2026
5
Prompt Collection & Swift Underwriting
Wesley
Roswell
GA
Date:
9/16/2026
5
Thank you for the outstanding service throughout our mortgage process. Your professionalism, prompt communication, and commitment to helping us find the best solution made all the difference. We truly appreciate your hard work and support and are grateful for such a positive experience.
Amy
King
NC
Date:
9/16/2026
5
The comunication was the best part. Everything that we needed and every question that we had was answered in a very timely manner and was explained in a way that we could gain a complete understanding.
Destyne
Pike Road
AL
Date:
9/16/2026
5
Shea and Kayla are very helpful when talking me through the process. They responded to me right away no matter what time I sent an email or text. Great team and I would definitely use them again
Tiyana
Newnan
GA
Date:
9/16/2026
5
Easy to communicate with and answered any and all questions we had!
Skylar
Thomaston
GA
Date:
9/16/2026
5
John, Shelly and Jesse were great to work with. They kept me well informed every step of the way. Always available to answer any questions I had.
Marvin
Millbrook
AL
Date:
9/16/2026
5
Experience & expertise with various issues that arise during home prospecting and financing. Also, fining a solution that works for the client's specific situation .
Tamika
Ellicott City
MD
Date:
9/16/2026
5
Will was an incredible teammate from start to finish - he offered multiple solutions whenever we ran into hiccups and never hesitated to humor me when I had questions/concerns at any hour of the day or night . I cannot recommend Will and his team enough!
Brandon
Indianapolis
IN
Date:
9/16/2026
5
The entire process was great
John
Burleson
TX
Date:
9/16/2026
5
Communication and quick response
Doreen
Covington
GA
Date:
9/16/2026
5
Blair responsive knable
Sayyed
Horseshoe Bay
TX
Date:
9/16/2026
5
Everything Yadira is amazing and the best loan officer
Jaqueline
Coachella
CA
Date:
9/16/2026
5
You were so responsive and so easy to work with!
Cheri
Hibbing
MN
Date:
9/16/2026
5
Every interaction was professional and supportive throughout the entire process. Communication was great. Answered my questions. I was kept informed every step of the way. Thank you for making this part of my home buying experience smooth and positive!
Wendyhanna
Hamden
CT
Date:
9/16/2026
5
Made the process very clear and simple
Tania
Pilot Mountain
NC
Date:
9/16/2026
5
Attentive and responsive
Amanda
Brownsville
TX
Date:
9/16/2026
5
Matt's a great person and very knowledgeable in the industry. He helped us every step of the way and was a great communicator. we appreciate everything he and his team did for us!
Garrett
Olathe
KS
Date:
9/16/2026
5
Awesomeness!!
Kimberly
Savannah
GA
Date:
9/16/2026
5
communication and quick responses
Camden
Dupo
IL
Date:
9/16/2026
5
Debbie was on it from the start and deliversd delivered what she said even with some significant challenges.
John
Dayton
MN
Date:
9/16/2026
5
Whenever inhad I had questions they were answered and it made the process that much smoother.
Nathan
Chippewa Falls
WI
Date:
9/16/2026
4
Nice people, got the keys same day as closing.
Kayla
Dudley
MA
Date:
9/16/2026
5
Nate truly goes above and beyond! His experience and knowledge made a huge difference in helping us understand every step of the process. From day one, his communication was excellent, and he was always friendly, professional, and willing to answer any questions we had. I would give Nate a 10/10 without hesitation and recommend him 100%. He made the entire experience much easier and less stressful. I’ll definitely be referring friends and family to him whenever I have the opportunity.
Alejandro
Fishers
IN
Date:
9/16/2026
5
Kayla was always available to answer any questions we had. She heled coordinate between the realtor and processors to make everything seamless. The transition was flawless and greatly appreciated as this was the first time experience for us.
Jessica
New Caney
TX
Date:
9/16/2026
5
were very polite, respectful, knowledgeable, and professional. I would work with them hands-down every time.
David
Boardman
OH
Date:
9/16/2026
5
Working with Brett as our mortgage lender was an absolute game-changer for us as first-time home buyers. He is exceptionally thoughtful, very quick to respond, and genuinely kind in ensuring that every detail is explained clearly so you never feel overwhelmed. Always available and quick to answer questions in a heartbeat, Brett combines true professional expertise with a warm, supportive demeanor that makes a massive difference during such a major milestone. We are so grateful for his stellar guidance and would definitely love to work with him again in the future whenever we need to buy a new house.
Pratibha
Minneapolis
MN
Date:
9/16/2026
5
Everyone was so nice and easy to talk to and quickly responded to any questions I had!
Katlyn
Millry
AL
Date:
9/16/2026
5
Ana was so helpful and friendly throughout the whole process!
Holly
Dallas
TX
Date:
9/16/2026
5
Brian was great to work with and epxlained explained everything every step of the way!
Katya
Yardley
PA
Date:
9/16/2026
5
Quick responses and explaining information that a novice, such as myself, could easily understand . Thank you
Kristen
Saint Petersburg
FL
Date:
9/16/2026
5
The constant communication, being understanding of concerns and communicative of alternatives.
Jessica
Brambleton
VA
Date:
9/16/2026
5
Arthur was great he answered all of questions and answered the phone no matter what time it was and took the time to explain things to us he was fantastic and will definitely use his services again in the future
Christos
Bolingbrook
IL
Date:
9/16/2026
5
Speed and professionalism
Zachary
Farmington
UT
Date:
9/16/2026
5
We always received speedy communication and everyone we worked with was kind and helpful! Always willing to answer our questions!!
Chloe
Kansas City
MO
Date:
9/16/2026
5
Communication, guidance to the process and knowledge regarding the process.
Carlos
Del Rio
TX
Date:
9/16/2026
5
Kyle was ALWAYS responsive. This is my firet home purchase in a long time, so I had lots of questions. He was always ready to help with whatever I needed and he always had things ready to go throughout the loan process. The entire experience was great. 10 out of 10 would recommend.
Andrea
Glenwood Springs
CO
Date:
9/16/2026
5
Mike was supportive every step of the way. Any question we had was quickly addressed. It is clear how much Mike cares about the people he works with .
Valerie
Littleton
CO
Date:
9/16/2026
5
OMG! She's one of the BEST lenders EVER!!!! and I truly mean EVER! 🙌🏽❤️ If you’re looking for someone who is going to stand by you, guide you, encourage you, and uplift you every step of the way, I would recommend Celeste without hesitation! If you’re thinking about purchasing a home, please reach out to these ladies. They are knowledgeable, confident in what they do, and genuinely committed to helping you get what you need for yourself and your family. 🏡❤️🔑🎉🎉 Celeste, I appreciate you more than you know! Thank you for your patience, your guidance, your encouragement, and for believing in me throughout this entire journey. Today, I can finally say I’M A HOMEOWNER! 🔑🏡🙌🏽 Thank you for helping make this dream a reality! ❤️🙏🏽💕💕🔑
Belinda
Cincinnati
OH
Date:
9/16/2026
5
Terry was responsive and supportive through all steps
Anthony
Garland
TX
Date:
9/16/2026
5
Everyone was very responsive and you can tell their mission is your mission. They made the process easy, and steps were relayed in a clear a concise manner.
Jose
Apple Valley
MN
Date:
9/16/2026
5
You made the experience so easy and fast instant results. Thank y so much for your help
Todd
Demorest
GA
Date:
9/16/2026
5
We are appreciated for your hard job , you did GREAT job for shihab.we never forget you.Thanks
Sofiqul
Houston
TX
Date:
9/16/2026
5
Rob was amazing! Anything we had questions or concerns about he answered in a very timeley fashion. He made the process easy and stress free. It was such a great experience. He helped expidite closing due to a time crunch and worked amazingly with our realtor!
Racheal
New Bedford
MA
Date:
9/16/2026
5
They explained every stage of the process clearly and this made us to make informed decisions.
Tebby
Mebane
NC
Date:
9/16/2026
5
Allison was very responsive and was able to answer all questions. She was was and helped significantly with the loan process.
Hannah
Montgomery
AL
Date:
9/16/2026
5
Cheryl was extremely attentive and she stayed on top of every aspect of our transaction. She answered all of our questions timely and made sure we stayed on track. We cannot thank Cheryl enough for her help in getting us into our new home!
Scott
West Roxbury
MA
Date:
9/16/2026
5
Both Brooklynn and our realtor made this process as smooth and easy as possible for our first time buying! Great communication and always answered any questions we had.
Carrie
Saint Joseph
MO
Date:
9/16/2026
5
Sarah made my home buying experience easy
Jacob
Watertown
SD
Date:
9/15/2026
5
Fast and clear communication.
Kayla
Xenia
OH
Date:
9/15/2026
5
Fast clear communication . The process was quick and easy.
Kayla
Wilmington
OH
Date:
9/15/2026
5
The service was truly excellent, Kelly was very kind and always answered all my questions. She and her team provided great communication.
Alejandra
Topeka
KS
Date:
9/15/2026
4
Working with Fairway Home Mortgage was great as everything was easily set up! Troy helped to explain everything about the process which made us a lot more reassured about our decision to stick with them.
Daisy
Spokane
WA
Date:
9/15/2026
5
She was the most professional agent I experienced. Knowledgable, honest , and very intuitive. She saved us a lot of money with her great advice.
Joseph
Meridian
ID
Date:
9/15/2026
5
5.0 Stars!
Debi Miller
Date:
9/15/2026
5
Polite, fast and efficient service
Deborah
New Richmond
WI
Date:
9/15/2026
5
Danielle made it so where we didn't even need to lift a finger pretty much. Took all the stress away from us and we were just able to do the fun part!
Ryan
Auburn
WA
Date:
9/15/2026
5
Mike went above & beyond for us and we couldn't recommend anyone better. Great communication, always answered our questions and made the whole process go so smoothly. As first time homebuyers he made sure we felt confident and prepared. Would be beyond happy to work with him in the future again!!!
Kassidy
Manchester
NH
Date:
9/15/2026
5
Patients with me and walking with me throughout the whole process
Marlo
Little Rock
AR
Date:
9/15/2026
5
Efficient service.
Barbara
Kansas City
MO
Date:
9/15/2026
4
very thorough with information
Courtnei
Mableton
GA
Date:
9/15/2026
4
Tori did an excellent job on communication. Appreciated her time and efforts
Allison
Hereford
AZ
Date:
9/15/2026
5
The best!
Jane Carroll
Date:
9/15/2026
5
sale had a hiccup in the middle and the team reacted immediately. I also love Kathleen's personal touch in all of our communications.
Jane
Milton
MA
Date:
9/15/2026
4
It was fast and essy I've been told it take up to six to get a house and your team got it done in a month
Zachary
Terre Haute
IN
Date:
9/15/2026
5
Anne made the home buying process easy to understand and smooth. It was wonderful working with her.
Emily
Ridgewood
NJ
Date:
9/15/2026
5
Empathy. Caress good comunicacion
Julio
Dayton
OH
Date:
9/15/2026
5
This process was made very eash working with Daniell!
Elyla
Auburn
WA
Date:
9/15/2026
5
Jennifer and her team were incredible to work with. As first time homebuyers, she taught us the basics and never pressured us into any decisions. The education we received from her and various members of her team was invaluable. She was also patient with our endless questions and really seemed to understand how daunting the mortgage process could be. Definitely recommend.
Jonathan
Pittsburgh
PA
Date:
9/15/2026
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