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Real Homebuyer experiences from recently closed loans
5
5555555
Nick explained things thoroughly. He was patient, kind and explained everything to me. He listened to my needs and made sure I was comfortable with the mortgage payment .
Diane
Dekalb
IL
Date:
5/17/2026
5
5555555
The help and support fron the real involve
Roman
Chicago
IL
Date:
5/17/2026
5
5555555
We are not very tech savv, however they were very patient and helpfu!
Sandra
Pewaukee
WI
Date:
5/17/2026
5
5555555
Jaime made it great. She is a super hero!!!
Jacob
Lamoure
ND
Date:
5/17/2026
5
5555555
The whole experience was just great and joanna and her team made it super easy! definitely recommend!!
Lorenzo
Del Rio
TX
Date:
5/17/2026
4
4444444
I am old school. I did not enjoy doing the process online.
Charlene
Winston Salem
NC
Date:
5/17/2026
5
5555555
Trustworthy, responsive, knowledgable
Hunter
Hoover
AL
Date:
5/17/2026
5
5555555
Chelsea was great as always. Quickly answered all my questions and made closing a breeze!
Erika
Cedartown
GA
Date:
5/17/2026
5
5555555
Ben. Is one in a million!!
Lana
Buckeye
AZ
Date:
5/17/2026
5
5555555
Great communication, outstanding service all around especially from Angela D. She is amazing and put my mind at ease even when I had a million questions.
Benjamin
Supply
NC
Date:
5/17/2026
5
5555555
Tracy was easy to work with, she was available when my realtor needed the approval letter for the offer and she knew about resources that helped with a down paymen! I wouldn't have been able to do this without her!
Mary
Fort Wayne
IN
Date:
5/17/2026
5
5555555
The communication was excellent, and all of my questions were answered in a timely manor and explained in a way that made sense to me.
Ned
Snohomish
WA
Date:
5/17/2026
5
5555555
Great communication
Hannah
Colorado Springs
CO
Date:
5/17/2026
5
5555555
Communication, clarity, friendliness, informative, and plenty other reasons why we had a great experience.
Thomas
Gainesville
GA
Date:
5/17/2026
5
5555555
Competent and friendly- takes time to answer any and all questions!
Rosemarie
Kansas City
MO
Date:
5/17/2026
5
5555555
Loan service, outstanding. Home Connect dropped the ball. Hence the OK.
Stanley
Georgetown
TX
Date:
5/17/2026
5
5555555
Seamless and smooth
Deanna
Salado
TX
Date:
5/17/2026
5
5555555
The smoothest closing I've ever had. Sharla and her whole team were amazing.
Brandt
Salt Lake City
UT
Date:
5/17/2026
5
5555555
Bryan was available anytime of the day or night. Any questiored righty and thoroughly amazing service all around.lfhrhrh
Isaiah
Weeki Wachee
FL
Date:
5/17/2026
5
5555555
Your teams quickness to respond to our needs
Calvin
Albany
OR
Date:
5/17/2026
5
5555555
Spontaneous reponse. Always addresses our concerns.
Alishba
Indianapolis
IN
Date:
5/17/2026
5
5555555
Jon is on top of everything. He helped us all the way to get the house. If we have questions, he will contact us and explained what we need to know. His very knowledgeable and helpful.
Arlene
Chino
CA
Date:
5/17/2026
5
5555555
Everyone was very communicative
Peyton
Grand Junction
CO
Date:
5/17/2026
5
5555555
Always there for counsel and giving all information in ways that were easy to understand. Methods throughout the process made completing tasks easy and straight forward. Overall the process was smooth, informative and digestible to a first time home buyer.
Stephanie
Boise
ID
Date:
5/17/2026
5
5555555
Dawn is amazing! Always had great communication, and was so fast with the whole proces. Made buying our new home so easy as well as selling our other home same day!
Katelyn
Beach
ND
Date:
5/17/2026
5
5555555
Mary helped me out with getting me and my family into a home she was there to assist with any questions or concerns we had, making the process seamless as possible .Mary definitely deserves a 5 Star ⭐ for her attention to detail and going above and beyond in getting our family into a home. I could not thank her enough. Very highly recommend..
Angellee
Kearns
UT
Date:
5/17/2026
5
5555555
Everything working out in the end.
William
San Antonio
TX
Date:
5/17/2026
5
5555555
As a first-time home buyer, I was completely new to the process and had no understanding of it. Jamison and his team not only worked with me every step of the way but also made sure that I had a solid understanding of what was happening. They were quick to answer any questions I had and made me feel taken care of throughout. I could not recommend them more, especially for first time buyers.
Jessica
Hartford
WI
Date:
5/17/2026
5
5555555
Lacy and Mark are wonderful..my circumstances seemed grim for me but they made it happen with ease !
Susanne
Overland Park
KS
Date:
5/17/2026
5
5555555
It was great working with you and your team! You guys were very good at communication and checking in! You made buying a home an even better experience!
Kristin
Williston
ND
Date:
5/17/2026
5
5555555
Stephanie was always on top of things. Very informative and responsive. Super pleasant to work with.
Bailey
Huntertown
IN
Date:
5/17/2026
5
5555555
Great team, quick responses, easy on - line application & document signing
John
Bellville
TX
Date:
5/17/2026
5
5555555
Christi was there when our situation felt hopeless. We were not getting anywhere with other places we tried to get loans from. She was very well versed for our specific situation (Small business) . We will be forever gratefu!
Alexey
Indian Trail
NC
Date:
5/17/2026
5
5555555
Thank you for all the help and answering questions!
Benjamin
White Oak
TX
Date:
5/17/2026
5
5555555
Stellar communication , always professional and made a daunting process seem very easy .
Jordyn
Kamas
UT
Date:
5/17/2026
5
5555555
Well, we were having issues with another lender service, then switched over to yalls firm and we were on a very strict time limit and Nancy was able to get everything done for us in a very reasonable and efficient manner. We were thankfully able to close in time.
Armando
Chatsworth
GA
Date:
5/17/2026
5
5555555
Sandra was amazing and very helpful.
Enid
Joliet
IL
Date:
5/17/2026
5
5555555
Stellar communication , always professional and made a daunting process seem very easy .
Jordyn
Coalville
UT
Date:
5/17/2026
5
5555555
How fast every thing went
Jeremy
Fort Wayne
IN
Date:
5/17/2026
5
5555555
The communication was top notch. Brooklyn was easy to work with. She answered all my questions.
Joshua
Rushville
MO
Date:
5/17/2026
5
5555555
Ariana had extremely great communication! she explained everything I needed to know so well and feedback was amazing every time I needed answers! she made it so much easier and helpful on understanding the process of purchasing my first home and it was an awesome experience! I definitely recommend working with Ariana Thompson.
Bryan
Longview
TX
Date:
5/17/2026
5
5555555
Lauren was very helpful and patiently answered all my questions. She was very consistent and promptly replies back to all my messages. She was very clear in her instructions and explained our options well. This is the second time helping us and she never failed us. She is truly the best.
Christine
Sacramento
CA
Date:
5/17/2026
5
5555555
All the help along the way
Rene
Tucson
AZ
Date:
5/17/2026
5
5555555
Friendly online process. Holly was great too.
Paul
Swampscott
MA
Date:
5/17/2026
5
5555555
Very communicative, responsive, and willing to explain things to me.
Kayly
Round Rock
TX
Date:
5/17/2026
5
5555555
The work she put in to this to make it happen
Patrick
Atmore
AL
Date:
5/17/2026
5
5555555
The amount of correspondence was just right.
Claudia
Fort Wayne
IN
Date:
5/17/2026
5
5555555
Tony was warm, friendly, quick with responses and thorough. I only had three weeks to close, and because of Tony's work, we finished on time with no surprises!
Mitchell
Madison
WI
Date:
5/17/2026
5
5555555
Jeff was just so easy to talk to and very transparent. he walked me through everything and ensured I had a very thorough understanding of everything that was happ.
Kaitlyn
Apex
NC
Date:
5/17/2026
5
5555555
I was always aware of where I was in the process, any questions or issues I had were explained and worked through. I appreciate so much your knowledge, patience, and all of the help in completing buying not just a house, but my home.
Sarah
Stuttgart
AR
Date:
5/17/2026
4
4444444
The overall efforts of the entire team was wonderful. It takes more than one person, more than one department to complete from beginning to end. Being a first time homeowner, I was not familiar with some terms or processes. With Eric White's team, here was always someone to help me to understand. Thank you!!!
Diane
Vandalia
IL
Date:
5/17/2026
5
5555555
Easy process considering we're first time homeowners. did what they could to get us to close earlier, and geeat communication from start to finish
Jonathan
Ramsey
MN
Date:
5/17/2026
5
5555555
Everything was great!
Kelly
Mabank
TX
Date:
5/17/2026
5
5555555
Honestly this whole team was amazing! Anytime I had a question they were right there without hesitation to answer it for me. I will absolutely use them again in the future and refer anyone I know.
Philip
Fort Wayne
IN
Date:
5/17/2026
5
5555555
Everything throughout the whole process was explained super clearly, there were no hiccups or hassle, responses were quick and always available, etc. - I couldn't have any complaints!
Jon
Hobart
IN
Date:
5/17/2026
5
5555555
My questions were answered and my nerves calmed. The process was easier and faster than I thought it was going to be.
Rachael
Kansas City
MO
Date:
5/17/2026
5
5555555
alwa quick to respon, and always with kindness
Rotem
State College
PA
Date:
5/17/2026
5
5555555
Very professional, very quick on final approval, early closing , many more to come. Congrats!
Suhaib
Mercer Island
Washington
Date:
5/17/2026
5
5555555
Made the whole process smooth and easy and was always there to answer questions i picked the best group to start looking to buy my First house with .
Mark
Chesnee
SC
Date:
5/17/2026
5
5555555
Danielle is absolutely amazing. Her communivation is top notch. I'm so thankful for her.
Clarena
Copperas Cove
TX
Date:
5/17/2026
4
4444444
Ben is always a pleasure to deal with.
Andrew
Hopewell
VA
Date:
5/17/2026
5
5555555
She is so great
Kanako
Ridgewood
NJ
Date:
5/17/2026
5
5555555
Chris and his team were very responsive to all our questions as first time home buyers. They are well organized and made the experience truly seamless!
Kayla
New Cumberland
PA
Date:
5/17/2026
5
5555555
Monique Diggs made the entire experience smooth and stress-free from start to finish. She was professional, knowledgeable, responsive, and truly cared about my needs. Her communication was excellent, and she went above and beyond to make sure everything was handled with care and attention. A pleasure to work with!
Reginald
Zachary
LA
Date:
5/17/2026
5
5555555
Aaron was on top of all of my application paper work since day one. He broke things down for me into an easily understandable way to make a speedy first time home buying process. He and his co-worker Zack are extremely competent, energetic, easy to talk to and communicate with. I look forward to working with them again in the future.
Trajon
Williston
ND
Date:
5/17/2026
5
5555555
Communication all the way through the process . Helping us when we struggled with e signing or anything else too
Dianne
Inver Grove Heights
MN
Date:
5/17/2026
5
5555555
Communication wa s great.
Jennifer
Frederick
MD
Date:
5/17/2026
5
5555555
Ed and his team were incredibly communicative and thorough. Ed, in particular, went line-by-line multiple times with my wife & I over financial stuff to make sure we had better knowledge of things and would be able to be more comfortable as we moved forward. We took his sound advice and locked our interest rate at 60-days as we were dealing with a 60-day close and the Iran War had just begun--so gas prices + interest rates were going up. We were able to lock in at just under 6%. Ed was a huuuuuuge help!
Nathan
Round Rock
TX
Date:
5/17/2026
5
5555555
Easily being able to do everything on my phone
Kylia
Gilbert
MN
Date:
5/17/2026
5
5555555
The proccess was great because Aaron and his team were able to take me and my families situation and present to us multiple options . we were able to close at the end of the day and ultimately me and my family are satisfied with the outcome of everything ! Aaron and his team fought hard for us throughout this process and I'm extremely grateful For that.
Emma
El Paso
TX
Date:
5/17/2026
4
4444444
The important information that was provided
Carlos
El Paso
TX
Date:
5/17/2026
5
5555555
Ashley & Myka made it GREAT!! MFMGA!! lol, Seripusly though, mysituation was a challenging one but from the initial call to the approval & final closing, Ashley & Myka were with me through it the entire time!!! They sent me updates, they discussed with me my options, broke everything down for me so I could understand it all and I could go on and on but I only have so many characters. I will refer them to anyone looking forba for a home or a refinance, every single time!!!
Lizbeth
Bluffdale
UT
Date:
5/17/2026
5
5555555
Very communicative! You kept things professional and the entire experience felt seamless.
William
Rock Hill
SC
Date:
5/17/2026
5
5555555
Proactive communication and prompt updates
Akanksha
Austin
TX
Date:
5/17/2026
5
5555555
The communication was good and Adeline and her team were very helpful with getting things pushed through.
Justin
Summertown
TN
Date:
5/17/2026
5
5555555
Working with Andrea as our mortgage lender was an outstanding experience from start to finish. From day one, she provided clear communication, was highly responsive, and carried a level of professionalism that immediately gave us confidence. The mortgage process can be overwhelming with all the paperwork and decisions involved, but Andrea made everything feel manageable by walking us through each step and ensuring we always understood our options and next steps. What truly set Andrea apart was not only her expertise, but how well her entire team operated alongside her. Every interaction we had—whether with Andrea or a member of her team—was seamless, organized, and efficient. It was obvious they worked closely together behind the scenes, which made the entire process feel smooth on our end. We never felt like we were chasing information or waiting on updates; someone was always quick to respond and keep things moving forward. Andrea and her team did an exceptional job keeping everything on schedule and minimizing stress throughout the process. Even when small challenges or questions came up, they handled them calmly and proactively, always offering clear solutions and keeping us informed. Their transparency and coordination built a strong level of trust, which is critical when making such a significant financial decision. Beyond their professionalism, what stood out most was their positive and supportive approach. They truly cared about making this a great experience for us, not just completing a transaction. Andrea and her team shared in our excitement while also providing reassurance whenever needed, which made the entire journey enjoyable. Overall, Andrea and her team went above and beyond in every way. Their communication, attention to detail, and teamwork made for a smooth, stress-free experience, and we are incredibly grateful for their support. We would highly recommend them to anyone looking for a mortgage lender who genuinely puts their clients first.
Garrett
Mooresville
NC
Date:
5/17/2026
5
5555555
It was as close to effortless as it could be
Terry
Higginsville
MO
Date:
5/17/2026
5
5555555
I have purchased homes in the past by far this was the easiest Adventure I've experienced and was taken care of very well and notified every step of the way never pressured at any time
Raymond
Beverly Hills
FL
Date:
5/17/2026
5
5555555
Clear communication and explained everything in a way that made sense.
Tyler
Cosmos
MN
Date:
5/17/2026
5
5555555
Great communication, very clear and Tim takes the time to explain things!
Matthew
Vale
NC
Date:
5/17/2026
5
5555555
Everyone was nice and friendly. Most work was just done over the smart phone. I was working a lot of overtime through this process and still was able to get what they want.
James
Indianapolis
IN
Date:
5/16/2026
5
5555555
Easy to work with. She checked in to ensure we understood the process
Brenda
Cincinnati
OH
Date:
5/16/2026
5
5555555
Brett had great communication with me and made the whole process run as smoothly as possible!
Abbey
Litchfield
MN
Date:
5/16/2026
5
5555555
Connection, communication, reliability and efficiency. We felt good with him from the get go and very happy it worked the way we did. Didnt expect this role to be such a positive variable in this process - and now understand why having a good representative is so important to a smooth process.
Christopher
Milwaukee
WI
Date:
5/16/2026
5
5555555
Alex has always been remarkable. We've worked with him over 10years now which speaks to his work, diligence and remarkable team.
Eromata
Georgetown
TX
Date:
5/16/2026
5
5555555
Everyone was so knowledgeable and truly ready to help. I needed an encouraging word- and these kind people came through for me!
Jane
Montgomery
AL
Date:
5/16/2026
5
5555555
Ben kept us up to date on the process
Sandra
Sahuarita
AZ
Date:
5/16/2026
5
5555555
Easy to talk to he's extremely knowledgeable on how to help his clients on what is best for them! Great person.
Bertina
Windsor
CO
Date:
5/16/2026
5
5555555
Ez to work with. Great experience
Gilroy
Randallstown
MD
Date:
5/16/2026
5
5555555
Mike worked hard to get us to the finish line
Jeanne
Rising Sun
MD
Date:
5/16/2026
5
5555555
I called another recommended lender before being referred to Erik. They prejudged based on my needs and circumstances without even making an effort. I told Erik the same thing and he didn't hesitate to put the wffort effort in to seeing if he could help. Once he did he continued to walk me through the entire process, even taking time when with his family to make sure I knew what to do. As a first time buyer he answered even the simplest of questions and hped Me find a homeowners insurance company. He went above and beyond in my opinion and would definitely recommend him to anyone.
Joseph
Braselton
GA
Date:
5/16/2026
5
5555555
Jason offered financing options that other lenders didn't mention or want to work with for our situation. The whole experience was excellent!
Brian
Crosby
MN
Date:
5/16/2026
5
5555555
Dawn was incredibly sweet, positive, and supportive throughout my entire first home-buying experience. She was always available to answer any questions I had, no matter the time, and made the whole process feel smooth and stress-free. I truly appreciated her guidance, professionalism, and care every step of the way. I’m beyond happy with my experience and would definitely recommend her to anyone looking for quality service and genuine support during the home-buying process.
Alexa
Phoenix
AZ
Date:
5/16/2026
5
5555555
Clear communication and frequent updates throughout the process
Brandon
Fort Wayne
IN
Date:
5/16/2026
5
5555555
Kathy explained the entire process, what to expect and had my best interest in mind. She was very easy to work with and will definitely recommend her.
Elizabeth
Hopkinsville
KY
Date:
5/16/2026
5
5555555
Shannon was always willing to help and to explain anything if you had questions. i feel that her team and her go above and beyond to help as much as they can
Kacee
Temple
TX
Date:
5/16/2026
5
5555555
Dan helped us get our first home 2 yrs ago now. He was very helpful. Explained everything and walked us through every step. He answered any and all questions we had. I would 1000% refer him.
Patricia
Date:
5/16/2026
5
5555555
Amazing Team! Thank you everyone.
Jaime
Grandview
MO
Date:
5/16/2026
5
5555555
Brooklynn is very knowledgeabl. She answered any and all questions or concerns pleasantly and timely. It was a pleasure working with her.
Connie
Rushville
MO
Date:
5/16/2026
5
5555555
Travis and his team did a wonderful job working with me to assure that I was able to finance my new home. I was very satisfied with the personal service and the results gained. I would definitely recommend him to anyone needing to finance the purchase of a home.
Lloyd
Birmingham
AL
Date:
5/16/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
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