Dan was always willing to answer any questions or concerns I had. Promptly called back if missed communication. I felt Dan had my best interest at hand. I had a credit score of 580 in January 2025, just before I started the home buying process. Dan let me know what I needed to do to improve my score. At the time I started talking to Dan, I was homeless. Lost everything in a fire the year prior and insurance was not covering replacement, (policy technicalities). I had no saving. Made less than $70,000 a year. Yet, in less than a year (December 2025), I am in my new home and no longer homeless. Dan was helpful, respectful, and professional.