What made the experience great was Michael’s willingness to step up when our situation became complicated. He handled the financing for our new home in Florida while also coordinating the refinance of my property in Virginia.
When some of the larger banks did not want to take on the challenge, Michael focused on finding options and solutions. He stayed engaged, communicated clearly, and worked through each obstacle as it came up.
Michael went well beyond what I expected from a loan officer. He took ownership of the process, kept everything moving, and played a major role in helping us make our dream home a reality.