Mike was very friendly and always helpful.

Zak is kind, goes the extra mile, is very thorough and just on top of it! Great communications all throughout and he worked with our schedules. A truly wonderful experience.

Responsiveness was exceptional with clear communication throughout the entire process

10* Steve, you got in touch with us at EVERY turn! Especially at the end when things were getting confused. Although we just met you made us feel as if we've known each other forever. You always made the efforts to put as (me) at ease with all papers etc.

Nathan was very thorough and communicated with me every step of the way. The entire process ran smoothly and I appreciated how he was readily available when needed. His assistant, Jordan was great as well. Very helpful and friendly like Nathan and communicated very well.

Please refer to my revious message.

We are so happy with the help of Preston it's was a long process but he made it happen and we are very grateful for the help and support!!

I spoke to Mike about the best way to obtain a loan to purchase a new house prior to selling my existing house (that still has a mortgage). He spoke to me at length and gave me a comprehensive explanation regarding my different options. He also spoke to my financial advisors on a conference call with me at my request. I do not have a financial background so much of what he talked about was unclear to me. He explained it so that I understood him and did NOT make me feel stupid (as has been the case with others in this industry). Although I ultimately did not need his assistance as my house sold, I was extremely grateful to Mike for his kindness and expertise.

The awesome communication and complete understanding of the loan

His constant efforts to make sure everything went smoothly and troubleshooting any problems immediately.

Raquel was very pleasnt to work along with qualifying, she also was very patiance with journey

Great communication Smooth, easy and quick process

Working with Rob and Sarah made the VA home loan process very easy with an EARLY close (which I understand is not always the case)! Great, responsive, and thorough communication from start to finish. As first time home buyers, knowing our financing team was ready to respond at any moment was so reassuring. Would absolutely work with these folks again!

Helping a first time home buyer

Neeca was on top of things even when I wasn't! She walked us through the whole process and made things very easy. Neeca also made sure to stay in constant communication with us so that we never felt lost in the process.

Every step of the process was enjoyable, which was the last thing I expected with something that is typicall stressful. Tim and the team were incredibly knowledgeable and communicated everything so well. we were never left with questions and never felt like we couldn't ask anything that was on our mind. Timely updates and accurate information was a huge bonus. We have nothing but wonderful things to say about our experience.

I was informed about everything and Chrissie was very patient with me

Everything was made so easy

You guys were on top of all of the context and details of a complex situation. you made the process easy and accessible for me. Super grateful!

Damon & his team were great! Knowledgeable, efficient, friendly, confident, courteous and welcoming! I'm very pleased with the whole process and speediness of it all. Thank you

I received all of the documents in a timely fashion.thank you so much.

In my 25 years of Selling Real Estate as a veteran agent, the Sharla Ellis Team & the Fairway product is unmatched in comparison to any other lender out there (in my professional opinion). My clients always have wonderful things to say about each team member on Sharla's staff. They appreciate the high level of service and quick response time. I know that my client's are in excellent hands, and I am grateful to each and every professional on Sharla's Team.

Robert is so helpful and so patient and extremely knowledgeable!

Everyone was amazing to deal with. Tom made the whole process stress-free, easy to understand, and was lightning fast.

The team's knowledge and availability were unmatched. They were extremely responsive and provided wonderful feedback, guidance and information. We were highly impressed with the overall experience.

Everyone I spoke to or worked with was great! Communication was on point, uploading of documents was easy, and e-signing makes things flexible. I have used Denis in the past and will co to ie to use him for purchases or refinances and will always refer him to anyone I know needing his services .

Carlee and her team made this process so much easier than I imagined. She was quick to respond and educated me along the way!

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What truly made it a great experience was your proactive communication and attention to detail. You kept me informed every step of the way, and I always felt confident that you had my best interests at heart. Your knowledge of the loan products and your ability to explain them clearly made a complex process feel manageable and straightforward. I especially appreciated your responsiveness and willingness to address any concerns promptly. Overall, your professionalism and dedication made this a positive and successful experience, and I wouldn't hesitate to recommend you to others.

Understanding of processes and following up on topics. Answering questions and taking calls.

Na na na na na

Rose was able to close on time

Kelly and her team were absolutely amazing! She made me feel right at home and let me know in plenty of time when items were due. Furthermore, I was able to call her anytime for any question I had and she always answered. Definitely a 5 star establishment.

wor with Mike Teppen made it great!

Answered all my questions. Kept me up to date. Broke things down so I could understand.

Straightforward and smooth loan transaction and competitive rates. Will definitely use Jeff again in the future.

Everyone was lovely and so quick to respond. excellent service!

Very responsive and attentive team!!

Great at explaining the process. Tim answered all questions very quickly which made the process much easier