Weekly communication with detailed updates Understood where we were in every step of the loan process Sense of urgency and care when requesting addlt loan docs Open communication and was always able to get a hold of loan officer when needed

The communication was phenomenal. Brandon took a stressful process and made it easy to follow, easy to manage, and helped us close extremely quickly.

Smooth and Jeremy was easy to work with.

Quckly responses to any matter

Christine is fabulous & the most helpful ever. She is very patient with any questions we had and made sure we understood the funds & interest amortization. She was always available even on weekends if needed and returned our calls promptly if we needed to leave a message. Her team was very helpful & courteous. Thank you so very much, We appreciate you so much!!!

The processional team

Rob and Sarah are always so transparent, clear and kind. No question is a dumb question and they have guided us through a couple transactons now without any angst.

Excellant communication, organization and offered multiple options when deciding on how to approach my home buying experience.

Being patient with me.

Fast responses and knowledgeable

Aaron is THE best. He always goes above and beyond to make sure I am aware of what everything means and what next steps in the process are.

Ted was profesional and very on time. if I called he eoukd would answer!! If he missed my call I woukd I would receive a call bacl with in minutes. The wife and I are very happy THANK YOU

Great communication at every step.

Wade was exceptionally professional and friendly throughout our home buying process. He kept us up-to-date on requirements and state of the market and rates. He is very knowledgeable and was always helpful to understand different things that didn't make sense.

Easy, clear, and frequent communication; very knowledgeable staff that were always helpful!

Great experience. The best purchase of my 12 moves!!

Garry is wonderful to work with!

The information i was given was spot on and clear to help make the process easier for me being a first time home buyer. I greatly appreciated the communication, it was fast and regular to know when and how to get things done. Highly recommend using fairway mortgage company.

pretty easy to reach pretty knowledgable make the process pretty simple and easy

Very responsive, multiple communication channels, able to do the closing at home.

I felt that Travis was extremely knowledgeable and was always quick to get back to me. He made the process easy and not so scary! I know myself and my agent also really appreciated the weekly update emails!

No . i dont have the time to complete this part of the survey.

Everyone was kind and they really help. They help me a lots and I thank them so much. Ms Jackson, Ms.Brooks,and mr.Jeremy, may you continue to be bless you always. Bertha Okoye

Two words......Nick Lambrakis! Keep up the fine job & thanks! 😊

Tammy was very good at her job. I would recommend her to anyone

Sarah and her whole team have been fabulous to work with .

Billy made the process smooth and easy

Preston was fantastic! He went above and beyond to make things happen. He handled my crazy personality and sarcasm like the real MVP 😂

Steve is simply the best He's cute also

Fast, curtious, professional and down to earth

Matthew did a fantastic job going over all options and all possibilities we could do. He was really great with communicating things and checking in to make sure everything was going well. I would recommend him to everyone!

Amazing quick and kind communicator. answered all of our questions, extremely patient and knowledgeable .

is very helpful very quick to call you back and very pleasant to work with. I really enjoyed the time

Responsive, communicative, direct, informative. Great experience overall. Smoothest lender experience I have had.

Great communication and informativ.The whole process was quick and easy and done right.

I had lots of questions during refinancing, Jeff took the time to make me feel comfortable and confident. I am pleased to say this is my second time working with Jef.

Ryan and his team communicated with me every step of the way. Anytime I had questions they always responded. I highly recommend using Ryan and his team!

Yall make a great Team Brian, Nichole & Michelle

The communication throughout the entire home buying process was fantastic. We appreciated all of the support and I will definitely recommend to anyone needing your services.