Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
Servicing Customer Portal

For retained Servicing customers, we have converted to a new customer portal, FairwayHomeHub.com. Please email servicing@fairwaymc.com with any questions.

About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
2/2/2026

Featured Review

Zach was excellent and helped make my home buying experience positive and virtually painless. He was communicative and responsive to my many questions. He never made me feel like a bother and was so good at explaining the process. I highly recommend Zach to anyone needing to secure finances for a home. He knows what he's doing!

Bobbi
Rogers
AR
5
5555555
Customer service
Leonela
EL PASO
TX
Date:
2/2/2026
5
5555555
The communication was top tier. Major financial decisions are so stressful, but Kimberley and her team are there to answer question after question, every step of the way. From our home purchase to refi, we felt that the Klynn team was truly on our side.
Phoebe Kathryn Marga
Granite Falls
WA
Date:
2/2/2026
5
5555555
Easy and informative process
Connor
Washougal
WA
Date:
2/2/2026
5
5555555
The whole team was responsive, and it was good to have a local lender on board that had previous lending experience with the condo developments we were looking at.
Russel James
Scottsdale
AZ
Date:
2/2/2026
5
5555555
The guidance and the understanding throughout the whole process. The way everything came together and was done was amazing. This was truly a great process.And a great experience.
Wendy
Chandler
AZ
Date:
2/2/2026
5
5555555
Very responsive
Laura
Charlottesville
VA
Date:
2/2/2026
5
5555555
Mark, Tom, and Lacy took the time to patiently explain everything - and on occasion, more than once! I really was not looking forward to dealing with a mortgage, but they made it easy.
Jason C
Shawnee
KS
Date:
2/2/2026
5
5555555
Michael made things easy for
Luke
Riverview
FL
Date:
2/2/2026
5
5555555
Heidi and her team always provided prompt communicatifeeable to answerall of our questions. Her and her team were always available for any assistance and walk us through the process to make thee ry pleasant. Thank you all.
Daniel Dennis
Buckeye
AZ
Date:
2/2/2026
4
4444444
I was more so frustrated at the over all process and required individual persons of the process than in specific April.
Dakota
Burnsville
MN
Date:
2/2/2026
4
4444444
He worked vary hard in the end to make it all
Jeramie
Grand Junction
CO
Date:
2/2/2026
5
5555555
You are literally the BEST! Superb communication, awesome patience/help and overall a fantastic person! Could not and would not utilize anyone else in regards of mortgage loans.
Anthony Rushon
Winston Salem
NC
Date:
2/2/2026
5
5555555
Bill and the team was incredibly responsive and helpful throughout the entire process!
Julia
Winter Garden
FL
Date:
2/2/2026
5
5555555
The professionalism
Deonquino
EL PASO
TX
Date:
2/2/2026
5
5555555
Quick responses, never made me feel like I was being a burden.
Jay Nicholas
Sandy
OR
Date:
2/2/2026
5
5555555
great communication, knowledgeable, kind
Jennifer K.
Wichita
KS
Date:
2/2/2026
5
5555555
Communication
Bryce A
Lake Forest Park
WA
Date:
2/2/2026
5
5555555
Bowan Corbett provided excellence service throughout the whole home buying experience. He was very knowledgeable and answered the many questions I asked. He made the process very low stress and smooth for us. I will be highly recommending him to anyone I know buying a future home. Thank you for the great experience.
Nicholas
Lakeland
GA
Date:
2/2/2026
5
5555555
Giving a well instructed presentation and indicating what is the next step. Also how Fairway helped me transition to this new home by telling me what to do etc.
Laura
Tucson
AZ
Date:
2/2/2026
5
5555555
Jeff went above and beyond to make our first buying home experience a great one I would recommend him to any of my friends or family to represent them in this endeavor.
Charles H
Portland
OR
Date:
2/2/2026
5
5555555
Communication was great!
Chase
Sunbury
OH
Date:
2/2/2026
5
5555555
Great communication and overall a smooth process. That's all you can really ask for when buying a house.
Tyler
Dayton
OH
Date:
2/2/2026
5
5555555
Mackenzie was great. She always kept me up to date and answered any question I had come up during the process. Everything went very smoothly and I appreciate everything she did to "make it happen" in a short amount of time. I appreciate her professionalism and would highly recommend her to anyone. Thanks Mackenzie!
Lorraine
Jefferson
GA
Date:
2/2/2026
4
4444444
Mark was great and very informative. He's very wise and experienced in his field. I would have just appreciated better communication and in a timely manner but when we did speak he was conforting and reassuring.
Tracie Ann
Haslet
TX
Date:
2/2/2026
4
4444444
Everyone was very helpful
Karen G
Eagle Pass
TX
Date:
2/2/2026
5
5555555
Ericka was a pleasure to work with! She was very accommodating, helpful and knowledgeable with finding our first home. Ericka answered all of my questions and made me feel very comfortable with such a big purchase. Thanks so much!
Timali G
Spanaway
WA
Date:
2/2/2026
5
5555555
Mike was very good at communicating the process and checking in with us throughout the process, would 100% reccomend.
Mikaela
Rochester
NY
Date:
2/2/2026
5
5555555
Stephanie always kept me updated on the loan process and was available when I had questions.
Jonathan P
Fort Wayne
IN
Date:
2/2/2026
5
5555555
Jacob has served me and my family for years. He has always worked hard for us and made things happen ... even while on vacation. Wouldn't use another lender!!
Lorraine
Jefferson
GA
Date:
2/2/2026
5
5555555
Always very responsive and quick to answer any and all questions.
Dennis John
Robbinsville
NJ
Date:
2/2/2026
5
5555555
Mike was very knowledgeable, friendly, and interested in getting us to closing. He always answered his phone and all of our questions. This is the second time we've used Fairway and they were stellar both times. Thank you
Jovona
Piedmont
OK
Date:
2/2/2026
5
5555555
will answer your question and go above and beyond for anything you need
Thomas Nick
Clinton
MA
Date:
2/2/2026
5
5555555
Communication was awesome! Everything went smoothly made for a easy process!
Jacob J
Tecumseh
KS
Date:
2/2/2026
5
5555555
Very easy!
Angie
Claremont
CA
Date:
2/2/2026
5
5555555
Kailie was awesome!
Desiree
Goodyear
AZ
Date:
2/2/2026
5
5555555
EVERYTHING. Mrs. Suzanne Castillo was excellent from day one. She guided me through the entire process and made it as smooth as possible. Even when a few bumps came up along the way, she handled them like a true professional. Her knowledge, dedication, and support made all the difference.
Jocelyn
Adkins
TX
Date:
2/2/2026
5
5555555
Shelly provided exceptional service throughout my home-buying process. She was incredibly responsive and went above and beyond to ensure I understood every detail of my financing. Her deep expertise in VA loans made a complex process feel seamless. Even after closing, I feel confident knowing I have a trusted professional for my future financing needs. I highly recommend her services.
Andrew
Gresham
OR
Date:
2/2/2026
5
5555555
Easy to work with all associates in the process I thought everyone was professional and patieby
Laurie
Keller
TX
Date:
2/2/2026
5
5555555
How quickly the process went
Jerald William
Hahira
GA
Date:
2/2/2026
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now