Christine is extremely knowledgeable and spent a great deal of time educating an d providing documentation on how the HECM product works. I was impressed with Christine and her team. The process of start to finish was flawless and exceptional customer service. I will refer her to anyone I know looking for mortgage services.

Scott was so on top of things, explained every step clearly, was incredibly personable and professional and helped us close fast!

It works. One thing I will say is that the users of your service would appreciate if we knew who was asking for information and who they work for as part of the mortgage process. There are more than a few times we had to ask if someone were legit in asking for information.

Always available to answer questions.

Kept in contact and kept me informed

It was a bit tricky meeting the timelines of our contractor , Fairway, and Granite. I believe we used a new loan type and may have been the first people to use the loan type theough Fairway. Brooklyn was very helpful with the process, I believe most of the confusion and convolution came from Granite/our contractor .

Very friendly and willing to answer any and all questions within a reasonable time frame

Ian made sure to explain everything in a way that made sense, and really went to bat for us when things got messy at the end of our loan. So grateful that Ian knew his stuff!!

If there was an option better than great- Kimberly would get it! Above and beyond!!!

Two things: 1. How quick he pulled together a pre-qual on a Friday afternoon going into a holiday weekend. 2. Weekly communication as to the progress that is being made.

I had an emergency trip out of the country, and I was glad I could rely on a great service provided by Fairway Home Mortgage to buy our house in Grand Junction, CO.

He is always happy to answer any questions.

I simply cannot find adequate words to express how professional Teresa Tanner is, and what a complete pleasure it was to work with her. Our loan was more challenging because it was for a mobile home, but she made the entire process so easy for us. Every obstacle that arose, she handled quickly and efficiently. She was always accessible and responded quickly to all of my calls and messages. Robin Wade was equally as amazing, and always a huge help. Teresa and Robin together were a powerhouse! We knew we were in excellent hands with the two of them

All of the question were answered quickly and we were never left confused for more then a day. Very professiona.

ALLI MADE US FEEL VERY TAKEN CARE OF AND NOT TAKEN ADVANTAGE OF. COMMUNICATION WAS GREAT. SHE ANSWERD ALL OF OUR QUESTIONS AND MADE THE PROCESS SEEMLESS.

Was Flexible and nice through a very stressful process.

Cale was great. Highly recommend

I felt like i was dealing with a close friend through the whole loan process. So glad Fairway was recommended to me.

Not really

I pursued various mortgage options and Meredith was a great resource into understanding options and weighing benefits and risks. Her experience and friendly nature was a pleasure to interact with and led to me making successful decisions. I appreciate her and would both recommend to others and work with again in the future.

Me iso más facil el sueño de tener mi hogar gracias a Dios

Thanks for everything!

They made it so simple to understand the process's made me feel safe with them. All questions I had was answered at a timely manner . I never had to worry

Don is very responsive and guided us through the complicated application process with clear instructions .

He was very thorough and communicated clearly throughout the process and was very knowledgeable

Friendly service, very communicative and gave us a thorough understanding of the entire process

Gregory is an awesome person to work with and pays close attention to detai. he follows up very quickly and keeps you abreast of what is going on every step of the way.

Great communication and made the process easy

I was in a bad spot after I had been jumping through hopes for weeks with STCU they then denied me and Mark and Naomi work so quickly to help us. I am incredibly grateful for all the hard work they did.

Great communication and easy to work with.

The process was so seamless . The app makes everything convenient and easy to upload . good communication with the team .

Clear Communication, Responsive, very easy to work with! Just an all around great experience

Tonja knocks it out of the park every time! It's awesome to partner with her for seamless transactions. I won't hesitate to refer any of my clients to her!

informed me on all aspects of loans and educated me along the way always looked out for my best interest

Worked so well with us and was honest!

Just not happy with the rate. I understand rates are not good right now just a feel I could of got a little better rate

Ericka was very easy to work with! She provided several strategies in a clear, consistent manner. We appreciated her honesty, communication style, and timely delivery of options. We highly recommend using her and had a wonderful experience.

Jessica was always available to answer my many questions and did not ever leave us in the dark. She had a lot of good recommendations that benefited us.

Overall management of the home buying process.