I've worked with Justin twice now as my loan officer, and both experiences were outstanding. He's knowledgeable, responsive, and made the entire loan process smooth and stress-free. I trusted him enough to refer him to my family, and they had a great experience as well. Highly recommend Justin if you're looking for someone reliable and professional!

People were Great, sufficient, very quick. Very friendly. Love working with them.

Communication was clear , open and very pleasant .

Answering all of our questions in a timely manner.

Natalya went above and beyond for us! She worked every angle to make sure our needs were met, answered all of our questions thoroughly, and always found solutions to any issues that came up. She was professional, very pleasant to work with, and made the entire process smooth and stress-free. We truly appreciated her dedication and expertise!

John was very attentive about the complexities of our situation and provided creative solutions that worked. He is easy to communicate with and we are very happy with the help he provided. Thank you so much!

He was very helpful in the process ofade evng go smoothly!

The clarity of communication, the attention to detail with our loan, and working with us to align on our goals as new homeowners

Michael and his team worked hard to get us down to NC from VA. The process involved multiple loans simultaneously. He and his team communicated well and ensured we could get the deal done. Moving is never completely smooth, but I know Michael and his team made our move as easy as possible thanks to their hard work and efficiency.

MJMMMMackenzie

Lots of communication, prompt responses, quick turn around time and everything went smooth start to finish

Prompt customer service and response time from Dawn was great.

Everyone is so responsive and quick with everything they do. My realtor even complimented how great you were and will be suggesting to her clients that need assistance.

Nick was very responsive, friendly and helpful!

Bart was responsive, a great listener, and an awesome coach. This was our first time buying a home and Bart was extremely patient and an overall joy to work with.

Max was excellent with his communication and did a fantastic job breaking down different routes I could go down. Instead of focusing on one path he opened up my view to different possibilities I could do which is greatly appreciated. I would recommend him to anyone I know searching for answers especially any first time home buyers.

Sarah and team were hands on and kept us timely informed of upcoming loan milestones. The app was easy to use and to upload required documents securel.

Friendly. No problems. Great communication. Great team.

Jen was very patient with me when I would have concerns about numbers and down payments.

Christine was on top of everything and no matter the time of day she would respond in a timely manner. Explained everything in terms of simple understanding. Overall 100% would come back to her if needed

It was a very pleasant process without hiccups. Thanks for everything.

Well communication with Tim S. made it fun business I will use your services again. Very professional employees and they all work together as a team.

Fairway has been by far one of the best, if not the best, lender that I have dealt with for a residential closing. The Fairway team made the entire process seem easy (when we all no it is nothing but). It was truly a pleasure working with all of the Fairway team members involved.

They are extremely knowledgeable and proffessional. they also make sure to stay in contact, they were quick to answer any and all questions and very conscientious. they made the experience stress free. They were great at what they do over all 11 out of 10. Thank you Fairway team.

Kerianne was wonderful to work with. She made everything go so smoothly.

yes i would.

Brad was easy to work with. He explained everything in a way that was easy to understand. Very easy to work with.

Dave was very patient with me as it was all new to me. He explained everything and what to expect in next steps.

Hi Malcolm and Team, I just wanted to take a moment to thank you all for everything you did to help me and my family through our homebuying process. From the very beginning, you showed such patience and genuine care—not just about the numbers, but about making sure I felt comfortable and supported every step of the way. You always took the time to answer questions (sometimes more than once!), explained things clearly, and checked in often so we never felt lost or overwhelmed. That personal touch made such a difference, and it really felt like you had our best interest at heart the entire time. Because of your dedication and guidance, what could have been a stressful process ended up feeling manageable and even exciting. I’m so grateful for your kindness, professionalism, and the way you went above and beyond. Thank you again for all you’ve done—it truly means a lot to us. With gratitude, Sabrina Brown-Mitchell

Pleasant, trustworthy, helpful, responsive

Kelli was very accommodating and always able to be reached in a moments notice. We had a small issue regarding the purchase of points. while this was not requested, she made every effort to resolve the issue by offering free refinance services when the time comes. I work in a customer service field myself and this was an exceptional way to resolve the issue in a professional manner. We were so blessed to have Kelli assist us with our new home. I will most certainly refer others to her. She made it all a breeze and a peaceful experience. Thank you Kelli!

great customer service and quick close!

made the process extremely easy, answered all of our questions, even ones we didn't know about!

Christine was an absolute pleasure to work with. She was extremely knowledgeable, and made the entire process very easy. She made herself abailable to answer any and all questions I had, and guided me every step of the way. I couldn't recommend her more!

Helpful, informative and friendly!!!

Very helpful! Always willing to answer questions no matter what time of day thank you!

Nate was always there to help with any questions I might've had being a first time home buyer.

Linda was great at communicating and very responsive. We felt completely confident that everything was being handled with care and dedication. She really helped us with getting everything done properly.

Ian was extremely helpful and straightforward with us throughout this entire months long process. He never steered us wrong and always offered us the best deal. He looked out for our best interests throughout the entire process and advised us of all of our options. He answered every question and communicated regularly throughout the process - even after hours sometimes. He has so much knowledge of the mortgage process and was very encouraging the entire time. Jake was extremely helpful as well. I can't thank him and Jake enough!