Wonderful to work with. You made the processes seamless and easy.

It was quick and easy she handled everything perfectly

Rob did a great job!

You are all very kind and work to explain processes to new homebuyers. It was truly the difference for my partner and I when choosing you all as a mortgage lender!

Very fast communication and easy to work with!

Excellent communication. Pat was very knowledgeable and Nellie made all the steps very clear and easy to follow. I was also struck by the quick response times. They also went above and beyond when, after receiving my inital closing disclosure, I requested an additional program. They had an addendum ready to sign the same day.

Tom always goes above and beyond. He has now helped me with two different home loans and I absolutely plan to work with him on my next one.

These folks worked hard to get me just what I wanted

Arianna was very knowledgeable and attentive! She took care of our every need and truly made it such a wonderful experience!

I had a fantastic experience working with Jake throughout the entire home-buying process! As first-time homebuyers, I knew the process could be overwhelming, but Jake made everything feel smooth and stress-free. His communication was excellent, and he was always quick to respond to our questions, provide updates, and explain each step along the way. One of the things I appreciated most was how efficient and organized everything was. I were able to close on our home in just three weeks, which could have been a stressful experience with such a quick turnaround. However, Jake stayed on top of everything and made sure the process moved along seamlessly. I truly appreciated his professionalism, responsiveness, and dedication to making sure I had a great experience. I couldn't have asked for a better lender to help us purchase our first home and would absolutely recommend Jake to anyone looking to buy a home!

Sue was very professional and easy to work with . She was patient with our questions and her answers were thorough . We enjoyed working with her .

Bob was so easy to work with. He explained everything in detail and always asked if i had any questions. I am so glad i went with Bob and Fairway Home Mortgage! I truly couldnt be happier.

Easy to work with and always willing to answer any questions we had.

Sue was an excellent communicator. She was patient in explaining the paperwork to me. And thoroughly knows her job.

It seemed like my loan was dropped towards the end of the process. Communication kind of stopped. I was asked to sign papers that were not correct.

Roman was incredibly supportive, always responded faster than expected and explained everything.

The timely updates along with resolutions to move fwd

Not everything went well

As a first-time home buyer, the entire process can feel a bit overwhelming, but Aaron made it remarkably smooth and easy. He was always prompt, incredibly easy to reach, and quick to respond whenever I had questions. His deep knowledge of the process gave me great confidence, and I especially appreciated how well I was kept up to date with every status and milestone along the way.

Kyle was always available to help us through the process.

You made the process fast and efficient.

Everyone was very professional and positive but the system became very complicated.

communication was on point

The esigns weere very easy to sign and very convenient.

You guys made everything so easy, communicated everytging so clearly. we had no idea what we were doing and you helped us everystep of the way.

Burt was always accessible and very detailed during the entire process.

Sean was incredibly responsive and generous with his time explaining things to us. Much appreciated!

Having to go back and forth several times and send same information over and over again

Laura did an excellent job, communication and customer service was great! My client was extremely happy with Laura and her team

Process was clear and any questions were answered quckly!

Audrey was amazing to work with always answered any questions we had. Made herself available anytime we needed her

Thank you for your Great assistance.

Working with Laura Franks & her team especially Tamura Young, was an absolute masterclass in professionalism, transparency, and elite customer service. From day one, she was completely on top of our file communicating even during her vacation days, ensuring that every calculation, credit, and disclosure was executed flawlessly. When complications arose with competing offers and shifting builder timelines, Laura stood firmly in our corner. She protected our interests, guided us patiently through complex mortgage math, and ultimately helped us secure a phenomenal interest rate lock with zero net points out of pocket. She actively listened to our financial priorities and even proactively fast-tracked our official Closing Disclosure through underwriting early to guarantee a completely stress-free signing day. Laura went far above and beyond the duties of a typical loan officer; she was a true advocate and partner for our family during this milestone purchase. If you want a lender who combines deep industry expertise with genuine care, look no further than Laura Franks. We are incredibly grateful for her dedication and give her our absolute highest recommendation!

Working with Jon was extreamly smooth and he was very available to answer any questions we had.

I couldn’t have asked for better! They were amazing throughout the entire process, always patient, helpful, and willing to answer all my questions. They truly made everything so much easier and less stressful. I’m so grateful for all their help and would definitely recommend them to anyone!

Vihn went above and beyond securing us an incredible outcome- way beyond what we expected given this economy! His knowledge and efforts on our behalf made us feel like VIPs!

Victoria and her team were a pleasure to work with. As first time home buyers, we didn't know what to expect but the process was as stress free as possible.

This is the 5th or 6th time I have used Steve. In addition to his high accumen and professionalism, he adds an element and level of service that makes the engagement very personal, high touch, and exceeding our expectation.

The snag with the non QM