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5
5555555
I was very pleased, Mary Walker guided me through this process. Anytime I called or texted she responded. I just want to thank for all she did I know it's her job but she really do care for her people.
Denise
Palmetto
GA
Date:
3/18/2025
5
5555555
Chris was very professional and helpful throughout the entire process. He answered all of my questions quickly and thoroughly. He was very easy to work with and I would highly reccomend his services for anyone seeking a loan officer for their home mortgage.
Karma
Tigard
OR
Date:
3/18/2025
5
5555555
she treated me like one of her family members ...great people...
Felix
San Benito
TX
Date:
3/18/2025
5
5555555
Ashley was being helpful even when there were many things I didn't understand. She helped me work through what everything meant and helped me make informed decisions. I didn't feel I was being ripped off and she made me feel confident I was being taken care of.
Sean
Etters
PA
Date:
3/18/2025
5
5555555
Knowledgable staff who were easy to talk to and very responsive.
Jeremy Colton
Hutto
TX
Date:
3/18/2025
5
5555555
Melissa Sherman ... Melissa's outstanding personal interest in my situation, her reassurance to my limited knowledge and overall helpful attitude set my worries and mind at ease... her continued diligence in working towards the purchase of our home inspired me. the care she took to alleviate any fears was outstanding; she always understood that this was going to be my home, it was not just a house... she talked me "down off the roof"... several times when I had difficulty with the documents and understanding the online process, even meeting with me personally, to obtain items to start the pre-qualification. I will always be indebted to Melissa and her unwavering knowledge of just how to get the job done. Over the course of several months, I could always count on her, and due to my work "graveyard shift" schedule, even throughout the night and I know I will always be able to call on her. I feel like I have a friend and I just a loan processor. I will always highly recommend Melissa Sherman to anyone that may need her services. She is a shining star for Fairway.
Douglas
Kingman
AZ
Date:
3/18/2025
5
5555555
Tami is very responsive to her clients and always willing to help whenver she can.
Matthew
Concordia
MO
Date:
3/18/2025
5
5555555
Tom Tevis made the process easy to understand after he explained. Tom not only provide great professional services but also a very high level of customer service not usually found. The pre-filing electronic signatures and Tom's willingness to answer questions at any time day or night and on weekends made for an easy and calm closing experience.
Nely
Denton
TX
Date:
3/18/2025
5
5555555
Great with communication when there was new paperwork to fill out or lookover
Brandon
Geneva
IL
Date:
3/18/2025
5
5555555
Will really knew what he was doing 👍
Brandon
Fishers
IN
Date:
3/18/2025
5
5555555
No waiting, she was on top of the whole transaction to make sure it was as smooth as possibl. Great communication and super helpful. We would definitely recommend her!
Andrea L
Deland
FL
Date:
3/18/2025
5
5555555
I had a great experience with Jose and his team-they are very informative and knowledgeable. Their expertise made the whole process smooth and enjoyable. I highly recommend their services to anyone looking for quality and professionalism."
Elizabeth
Chicago
IL
Date:
3/18/2025
5
5555555
Shannon and Team did an incredible job managing the loan process from application to close. They kept us informed throughout and their online process made the experience easy and seemless.
Roman C
Temple
TX
Date:
3/18/2025
5
5555555
Pierce was super responsive and helpful throughout the entire process, answering the many questions that we had.
Joshua
Everett
WA
Date:
3/18/2025
5
5555555
Very good customer service. Always responded promptly and answered questions in a timely manner . The team was great and very informative and knowledgeable about what they do
Christopher
Trophy Club
TX
Date:
3/18/2025
5
5555555
The main thing that I appreciated was the responsive to any questions that I had.
Dennis M
Ashland
OH
Date:
3/18/2025
5
5555555
Terri was always super understanding and very punctual with replies. She took her time to make sure my fiance and I understood everything as first time home buyers. Terri is very sweet and accomodating!
Ashley
Valmeyer
IL
Date:
3/18/2025
5
5555555
Her knowledge and patience thanks for your support
Charles B
West Palm Beach
FL
Date:
3/18/2025
5
5555555
Jason was amazing during the whole process, and most importantly giving financial advise - which is what I really value specially during buying a house. He was always very responsive and guided me throughout the whole process.
Carlos Alberto
Seattle
WA
Date:
3/18/2025
5
5555555
I really appreciated having a direct line of communication with Mike and Joe during the whole closing process. We were going for a rapid closing of 15 days, and they made the process as smooth as possible while giving us peace of mind. Thanks Mike and Joe!
Matthew
Oregon
WI
Date:
3/18/2025
5
5555555
Awesome service, very friendly and will help you in any way possible
Lisa
Highland
AR
Date:
3/18/2025
5
5555555
The communication and attention has been phenomenal. You guys are the best thank you so much.
Vanessa L
Las Vegas
NV
Date:
3/18/2025
5
5555555
Worked quickly and efficiently. We has no problems along the way.
William
Manila
AR
Date:
3/18/2025
5
5555555
communication
Carl F
Elizabeth
CO
Date:
3/18/2025
5
5555555
You guys work so hard and we're constantly there to ans our questions. you fought for us when you could and your wealth of experience and connections got us into the perfect home.
Paul M
Midvale
UT
Date:
3/18/2025
5
5555555
Very communicative and proactive
Kandace
Tigard
OR
Date:
3/18/2025
5
5555555
Debbie and her team were great to work with as a first time homebuyer!
Grant F
St Louis Park
MN
Date:
3/18/2025
5
5555555
Everything went smooth and easy
George
Date:
3/18/2025
5
5555555
Brenda and her entire team were fantastic to work with! My husband and I are first time homebuyers, and we really needed help navigating this unchartered territory. Brenda was extremely helpful in explaining current loan rates, requirements for homebuyers, and helped us determine an appropriate budget for our home. One of my favorite features that Brenda offers is her website/ portal; this made the process incredibly easy and efficient. I appreciate, too, that Brenda was incredibly flexible in her communication. I happen to work in a field wherein its quite difficult for me to take phone calls; she was accesible to answer questions in the evenings and worked together during the day via email and text. It is very clear to me that Brenda is extremely knowledgeable. Its clear, too, that she truly cares about her clients and wants to help clients meet their goals. I will be working with Brenda again if we ever need to refiance and will be referring all my family and friends to her! I cannot reccomend her enough!
Catherine
Cuyahoga Fls
OH
Date:
3/18/2025
5
5555555
Scott communicated every step of the way he even informed me that other lenders would reach out, thank goodness he warned me cuz I probably would've responded back. Scott reviewed my information and suggested the best route for me to take, this was my first solo experience so of course I was nervous but I also trusted Scott 100%. My closing date kept changing due to issues on my end I honestly felt like giving up but Scott was so patient and never discouraged that we wouldn't close. i have already recommended him to a friend and will do so to anyone who needs a mortgage loan. Thanks Scott for seeing me throu this difficult process!
Yolanda R
Fayetteville
GA
Date:
3/18/2025
5
5555555
Available for me whenever i had a question or any kind of concern! Went above and Beyond!
Ernest M
Glassboro
NJ
Date:
3/18/2025
5
5555555
Becky and Kat made the loan process super simple and kept us informed the whole way through.
John M.
Crystal Beach
TX
Date:
3/18/2025
5
5555555
Benjamin is very thorough, always communicates in a timely manner very friendly to work with
Debbie J.
Magalia
CA
Date:
3/18/2025
5
5555555
Everyone at Fairway is so kind, effecient, and a pleasure to work with!
Kathrine Hillary
Daingerfield
TX
Date:
3/18/2025
5
5555555
Gave great and timely communication, updates and feedback! Was honest and went above and beyond to help when we needed the help!
Kameron
Topeka
KS
Date:
3/18/2025
5
5555555
The best thing was the speed. You guys did everything so fast when other lenders take weeks and weeks for processing. I know Trey is a busy guy but the indivi attention i got from him and Mandie put me at ease with the whole process. i cannot thank tou guys enough!
Sumayya Bano
Houston
TX
Date:
3/18/2025
5
5555555
..........
Kaden
Gurdon
AR
Date:
3/18/2025
5
5555555
Randy and all the help and patience.
Jacob A
Palestine
TX
Date:
3/18/2025
5
5555555
Ashland is a very kind person. She was helpful and considerate throughout the process from questions about the process to helping me with my anxiety about the process.
Debra
Eden Prairie
MN
Date:
3/18/2025
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO