Malcolm has been an absolute pleasure to work with. From the very beginning, he was incredibly responsive, ensuring that all my questions were answered in a timely manner. He took the time to educate me on the mortgage process, breaking down complex steps into easy-to-understand explanations, which made me feel confident and informed every step of the way. His professionalism, patience, and knowledge were evident throughout, making what could have been an overwhelming experience smooth and manageable. I truly appreciate his dedication and would highly recommend him to anyone looking for a knowledgeable and attentive lender!