Had everything ready and let me know what I needed to do and responded right away when I had questions
Anthony
State College
PA
Date:
1/17/2026
5
Great communication about every step
Suzanne I
Seattle
WA
Date:
1/17/2026
5
The most important thing to me in these transactions is communication and professionalism. Derek and his team are both and made me and my husband feel that everything was fine. They always had our best interest in mind
Donna M
Myrtle Beach
SC
Date:
1/17/2026
5
Very proactive, communicative, honest
David
Austin
TX
Date:
1/17/2026
5
Brad was Great
Arthur
Hopkins
MN
Date:
1/17/2026
5
The fast communication responses from Paul. This was a very long process for me and never once did Paul seem annoyed or like he didnt didn't have time to answer any of my questions. I really appreciate Paul and his help with this throughout the entire process. Thank you very much!!
Jose H
Mart
TX
Date:
1/17/2026
5
Very clear instructions, timely replies, friendly/polite. Can't ask for more, thanks Rob!
Matthew
Woodinville
WA
Date:
1/17/2026
5
quick service always able to provide an answer and if she did not know knew someone who would be able to help right away.
Brian N
Lakeland
FL
Date:
1/17/2026
5
As a first time home buyer I appreciated Zack's explanations and advice on the process. He was very communicative and helped me to make the right decisions within my full financial portfolio.
Kelsey
Alexandria
VA
Date:
1/17/2026
4
Ashton is very knowledgeable and professional and addressed all inquiries in a timely manner. Also, his caring attitude inspires confidenc.
Gary E
Blackhawk
CO
Date:
1/17/2026
5
Ben was professional and prompt throughout the entire process. Throughout each step of purchasing our home he helped navigate us through the process. Ben and his staff were readily available for our questions and concerns. We would highly recommend Ben for first time home buyers.
Ysabel
Tucson
AZ
Date:
1/17/2026
5
Very helpful and nice
Anthony
Leetonia
OH
Date:
1/17/2026
5
Communication, flexibility & professionalism.
Kelly Doyle
Gilford
NH
Date:
1/17/2026
5
From start to finish, this transaction was smooth, and communication was excellent!!
Rebecca F.
Covington
TX
Date:
1/17/2026
5
Jen was amazing through the whole process. She kept us informed the whole way through and I couldn't recommend anyone better.
William
State College
PA
Date:
1/17/2026
5
An informative and relaxed experienced for exactly what I needed .
Brandon
Lacey
WA
Date:
1/17/2026
4
The process did take to long and I was informed through the whole process
Paul Michael
Hopkins
SC
Date:
1/17/2026
5
The overall interaction and transaction was easy and seamless. Jake (and team) was able to take care of all our needs.
Adam Scott
Austin
TX
Date:
1/17/2026
5
The communication is excellent. The advise on what to do and when to do it is important.
Steven J
Mabank
TX
Date:
1/17/2026
5
Everything was extremely well and straightforward. I was assited thru every stage and we closed within 3 weeks from submitting application.
Deysi O
Chicago
IL
Date:
1/17/2026
5
Karen was there for us through the process to help answer questions we had and work through any hiccups along the way.
Tajana
Jacksonville
FL
Date:
1/17/2026
5
Excellent communication and guidance. Quick painless closing.
Kerry Lee
Dewey
AZ
Date:
1/17/2026
5
Shea was friendly and explained every question I had and how the process worked.
Communication was awesome I appreciate him contacting me through text or email when I couldn't take a call.
Haydee C
Senoia
GA
Date:
1/17/2026
5
Responsiveness
MARIAN
Prospect Heights
IL
Date:
1/17/2026
5
Jennifer made it smooth, love the app and ease of uploading, great communication and very responsive throughout the process.
Robin
Elizabeth
PA
Date:
1/17/2026
5
Cindy is very attentive & caring. She's very professional & was always able to answer my questions. I very much enjoyed my interactions with her. Would recommend her highly!
Jennifer
Kansas City
MO
Date:
1/17/2026
5
Leslie and her team were always available to answer questions and made the entire process feel smooth and manageable. I reached out often during escrow, and they consistently took the time to break things down in a clear, easy-to-understand way.
Rachael
Pasadena
CA
Date:
1/17/2026
5
Great communication throughout.
Felt like they had my best interests at heart.
Thorough and timely with everything that was asked for.
Paul
Barberton
OH
Date:
1/17/2026
5
I have never worked with anyone, in any capacity, who was so diligently invested in helping us - this is our fourth mortgage with Kevin and eachbtime it's a pleasure to work with him -
Thatcher
Stockton
NJ
Date:
1/17/2026
5
Josh made it easy for me to use my VA certificate. Only downside is that I wish I did lock the lowest rate had I know more about fees to pay for refinancing. Otherwise I'm pleased with the service
Aminata
Cheyenne
WY
Date:
1/17/2026
5
What made it really great was that you and your team were really knowledgeable on the loan and the house and were really able to explain it to me as best as you can without using too much real estate terminology so that way we were able to better understand it. And the parts that we still didnt didn't understand you and your team really had the answers to our questions and we appreciate that and everything you have done for us.
Guillermo Fransisco
Temple
TX
Date:
1/17/2026
5
Victor was always available to us at any time of day or night, he helped us a lot, and the process wasn't as stressful as I imagined. Thank you so much for your help with our first home!
Yennifet Danelfy
Taylor
PA
Date:
1/17/2026
5
Terry made the whole experience easy! His communication was great!
William M.
Calhoun
GA
Date:
1/17/2026
5
Ian made buying our first home, not only possible, but quick and easy too . After working with a couple other mortgage lenders, we knew immediately that Ian was going to work for us and we were right.
Tyler J
Hutchinson
MN
Date:
1/17/2026
5
Friendly and prompt communication. Clear coordination of all team members. Positive approach to problem solving and making the experience pleasant and successful. FAST, reliable work--I think using you and your team is what got us the deal, because the selling agent said "oh, they're working with Sharla--OK, this is going to work out."
Steven Leon
Salt Lake City
UT
Date:
1/17/2026
5
Orlando is an absolute legend!! I worked with Orlando on a deal for about 2 months. He is very responsive, proactive, and always had my best interest looking for additional ways to save me money. When I was working with a shady realtor, he gave me a call to blow the whistle on her shadines. If you'd like to hear the full story in detail (if anyone that is not Orlando is reading this), please reach out! My number is 636-485-2276
William
Saint Charles
MO
Date:
1/17/2026
5
Korey was always responsive to all questions and helped keep things moving. I just wish I could have met her in person.
Sharon Horn
Walton
KY
Date:
1/17/2026
5
Zach made everything so easy and clear and the entire process was painless. He worked tirelessly and effortlessly to ensure all the work was done on time or ahead of schedule. I could not be happier
Daniel John
Virginia Beach
VA
Date:
1/17/2026
5
love working with Mark and his team. They are professional, caring, and make the process simple and stress-free. We highly recommend them to anyone looking for a great lender.
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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