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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Dean and the team were communicative and helpful throughout our process. They took good care of us through closing, and we would highly recommend Dean and Fairway to anyone we know purchasing a home.
Jenny
Chicago
IL
Date:
10/28/2026
5
5555555
Josh was almost always available to chat, explain, and answer any questions we had.
Melissa
Hazelhurst
WI
Date:
10/28/2026
5
5555555
Great communication
Jeff
Hobart
IN
Date:
10/28/2026
5
5555555
extremely helpful and pleasure to work with
Nathan
Phoenix
AZ
Date:
10/28/2026
5
5555555
it was a seamless process .
Anthony
Phoenix
AZ
Date:
10/28/2026
5
5555555
Very good and quick communication and advice for us
Caleb
Vandergrift
PA
Date:
10/28/2026
5
5555555
Joe and his team were amazing to work with. They went above and beyond to help us!
Suzanne
Date:
10/28/2026
5
5555555
Erin was always ready for the next step and guided us through the process with ease
William
Waldorf
MD
Date:
10/28/2026
5
5555555
Cindy Garza ! She is so knowledgeable and so kind. We have never had such a wonderful experience
Jaime
Harlingen
TX
Date:
10/28/2026
5
5555555
Justin was on every detail 24/7
Gerry Lynn
Waikoloa
HI
Date:
10/28/2026
5
5555555
Aaron helped us buy our first home almost 5 years ago but his work started a year before the purchase. He helped us navigate and get us on a plan to be able to even get us to a point of approval and once we got approved, he set us up so we were looked at as serious buyers during that crazy period of the market. Most recently last month, we refinanced into a new loan program that’s going to help our short term goals, but even more important our long term goals much more reachable. Aaron is responsive and oddly (jk) passionate about what he does and gets very excited for his clients when goals are achieved. He’s the man!
Cody Hodges
Date:
10/28/2026
5
5555555
Vincent made our home loan process a breeze to work through. He was very honest and transparent about the process, when he saw potential sticking points that could cause delays with the loan and worked with us to handle them ahead of time so the whole process could go as smooth as possible. From the buyer's POV you are hard pressed to find anyone involved in the transaction that is truly on your side with your best intrest in mind but Vincent is the exception to that and really works toward the best intrest of the client to set up a deal you are comfortable with.
Addison
Meridian
ID
Date:
10/28/2026
5
5555555
Very helpful and comitted.
Brett
Phoenix
AZ
Date:
10/28/2026
5
5555555
Ken was very upfront honest and caring man. I would recommend him to anybody that comes my way. All I wanna say is thank you very much for helping me out.
Scott
Portland
OR
Date:
10/28/2026
5
5555555
Ted made it his mission to make our dreams come true, he stayed available and answered all of our questions and went the extra mile every time. This is the guy that everyone needs to go too, he is outstanding and honestly I would recommend him every time. Thank you Ted you really do make dreams come true!
Melissa
Spanaway
WA
Date:
10/28/2026
5
5555555
Christine Jensen is a true professional. She has great knowledge and experience in the home mortgage industry. She has a passion for her clients and the services she and her team provide. Working with Christine Jensen was a great experience!
Bill and Deb
Date:
10/28/2026
5
5555555
Very easy to deal with
Randall
Port Washington
WI
Date:
10/28/2026
5
5555555
Friendly and prompt.
Lauren
Apex
NC
Date:
10/28/2026
5
5555555
Fair and knowlegable. She went beyond the call of duty. I found her to be kind and trustworthy. Thank you for your help.
Joseph
Apalachicola
FL
Date:
10/28/2026
5
5555555
the quick response. Answered all my questions and being patient. did everything they could to make my experience pleasant and get me all the help I might need in the proces.
Smail
Henderson
NV
Date:
10/28/2026
5
5555555
I've worked with Debbie before and she was my first choice to work with again
Nicholas
Minneapolis
MN
Date:
10/28/2026
5
5555555
Buying our home was a big milestone for us, and Jerry and Joe helped make the experience a great one. They kept us informed, answered our questions, and made sure we understood what to expect at each step. We appreciated how responsive and supportive they were throughout the process. Their help made a big difference, and we’re grateful to both of them as we settle into our new home.
John
Cinnaminson
NJ
Date:
10/28/2026
5
5555555
The dedication and knowledge and help during the whole process
Jalin
Pall Mall
TN
Date:
10/28/2026
5
5555555
the Quality of the help making everything so easy and simple she was so professional and polit. one of the best experiences I have ever had!
James
Bremen
GA
Date:
10/28/2026
5
5555555
Linda and her team made the process as easy as it could be. Any issues that arose,were met with solutions. Thank you!
Jeffrey
Oshkosh
WI
Date:
10/28/2026
5
5555555
Jeff and his team had the best communication I have ever experienced. He really made this whole experience easier and smoother than what I expected. I would highly recommend him to family and friends. It was great to have worked with him on this home buying process, he responded promptly to all my questions and always made himself available.
Fatima
Elgin
IL
Date:
10/28/2026
5
5555555
her patience and understanding. Great work efforts!
Eric
New Lenox
IL
Date:
10/28/2026
5
5555555
Great communication, with quick responses.
Jessica
Salado
TX
Date:
10/28/2026
5
5555555
Communication was timely and staff were pleasant to work with.
Karen
Tyrone
GA
Date:
10/28/2026
5
5555555
He was always available to help with any question I had throughout the process.
Aubrey
Darien
WI
Date:
10/28/2026
5
5555555
We had a great experience working with Michael! He was always available to answer our questions, made the process easy to navigate, and helped us secure the best rate available at the time. He’s a great guy who genuinely cares about helping his clients. Highly recommend!
Richard
Manchester
NH
Date:
10/28/2026
5
5555555
Dean is very personable but also very realistic about the process of obtaining a home loan. Communication was awesome!
Dennis
Mount Vernon
OH
Date:
10/28/2026
5
5555555
Chris and team were great. Extremely knowledgeable, clear communication and made the loan process easy.
Anthony
Jackson Springs
NC
Date:
10/28/2026
5
5555555
They were very helpful and friendly
Lois
China Grove
NC
Date:
10/28/2026
5
5555555
Being out of state made our experience so much easier, it was such a great help being able to do do everything electronically, everything was possible with just a phone call away. A solution was provided if we were stuck. Totally recommend!
Sigifredo
Brownsville
TX
Date:
10/28/2026
5
5555555
Steph is great! Did explsin with details all fees and process. Steph was able to help even though we have a close window for the settlement date. Thab Steph!!
Angel
York
PA
Date:
10/28/2026
5
5555555
Constant communication every step of the way. Pleasant, knowledgeable, quick response.
Kimberly
Du Bois
PA
Date:
10/28/2026
5
5555555
Aaron was so personable and available to answer all questions, no matter how small. He walked us through every step of our loan. We felt very confident in his expertise.
Jolene
Chicago
IL
Date:
10/28/2026
5
5555555
That she make happen what she said
Monico
Harlingen
TX
Date:
10/28/2026
5
5555555
Kept everything simple.
Loraine
Montgomery
TX
Date:
10/28/2026
5
5555555
Kris and her team do a good job following up and keeping the communication lines open.
Scott
Austin
MN
Date:
10/28/2026
5
5555555
Louise was wonderful! She was very patient with us and explained things in a way that we could understand.
Barbara
West Springfield
MA
Date:
10/28/2026
5
5555555
Friendly, responsive team that worked extremely efficiently and got us cleared to close in just over two weeks.
David
Hopedale
MA
Date:
10/28/2026
5
5555555
Quick responses. Very knowledgeable and efficient Making what can be an overwhelming pricess for me as easy as possible
Jayleen
Annapolis
MD
Date:
10/28/2026
5
5555555
Mike knows this industry so well and was able to answer all of my questions, and I questioned everything, LOL. I greatly appreciate his patience with me through this process. Everything was so easy, and completely seamless.
Heather
Seffner
FL
Date:
10/28/2026
5
5555555
Alejandro was a great communicator. I asked a lot of questions and alejandro was very patient and explained everything really well so that we knew exactly what was going. He is super knowledgable and does his best to find the right options for you.
Andrew
Leander
TX
Date:
10/28/2026
5
5555555
You and your team were on top of everything! Keeping us on track to close on the purchase of our home without any hick-ups or delays. Thank you!
Brandon
Salado
TX
Date:
10/28/2026
5
5555555
Gracias por todo a eddie y su equipo
Marcelo
Dolton
IL
Date:
10/28/2026
5
5555555
Communication and personalization. Went above and beyond
Shawn
Parrish
FL
Date:
10/28/2026
5
5555555
Jake and his team made our home buying experience so amazing. Everything went so smooth and they communicated through every step which was nice so I didnt stress or overthink about what was happening. I would definitely recommend them if youre looking to buy a home.
Michelle
Puyallup
WA
Date:
10/28/2026
5
5555555
Nick and team were always available to answer our plethora of questions, and we are very happy with our experience!
Bradley
New Braunfels
TX
Date:
10/28/2026
5
5555555
Great communication
Levi
Longview
TX
Date:
10/28/2026
5
5555555
Rob was incredibly responsive Via text, email or phone call. He broke everything down and ensure I felt supported and informed every step of the way. He made my first time buying a house a great experience. Highly recommend him
Danielle
Crystal
MN
Date:
10/28/2026
5
5555555
Ashland worked with me to find a solution.
Karen
Eureka
MT
Date:
10/28/2026
5
5555555
We had been looking at house close to 3yrs, every step of the way y'all have been right there. Thank you for everything ❤️
Roger
Kenly
NC
Date:
10/28/2026
5
5555555
Bert and his team are wonderful.
Richard
Taylors
SC
Date:
10/28/2026
5
5555555
Response/ knowledgabke answers to our menu questions
Jessica
Shelton
WA
Date:
10/28/2026
5
5555555
Always responsive and knows how to manage tricky situations..
Jessica
Date:
10/28/2026
5
5555555
The Mark Bragaw Team made an impossible dream possible for us! At first we weren’t too sure about processing so much digitally, but Mark, Carey, Baherah, and Jon made it a breeze without diminishing the human touch needed in such an important process. Every step of the way they kindly educated us, patiently answered our questions and concerns, and encouraged us above and beyond our expectations. We highly recommend The Mark Bragaw Team at Fairway Mortgage.
Lillian Thurston
Date:
10/27/2026
5
5555555
This was our first home purchase, so everything was brand new to us - Rob answered all of our questions clearly and made sure that everything went smoothly.
Kathryn
Edmonds
WA
Date:
10/27/2026
5
5555555
Cheryl was so helpful and communicative during the mortgage process. Furthermore, I felt like she really cared about my family's future and success and had our back at every turn. I would highly reccommend her!
Olivia
North Chelmsford
MA
Date:
10/27/2026
5
5555555
5.0 Stars!
Lyndsey Evans
Date:
10/27/2026
5
5555555
The welcome bag was a nice touch
Lyndsey
Farmington
UT
Date:
10/27/2026
5
5555555
I have purchased and sold alot of homes. Damoln and his team made the whole scenario so easy. I was prequalifed on the first phone call and noone has every made the move or financing as easy and painfree as this team.
Cynthia
Dewey
AZ
Date:
10/27/2026
5
5555555
This is the second home he has helped us finance, and we are very happy with his service. He is honest, explains everything clearly, and always looks for a way to help. He made the process smooth and easy for us. We are very grateful for his support in helping us get our new home. Thank you so much! We highly recommend him.
Perita Sandoval
Date:
10/27/2026
5
5555555
Michael was extremely helpful. He was always available to answwer all of our questions.
Audrey
Strafford
NH
Date:
10/27/2026
5
5555555
You have worked with us for a few years to get us where we need to be with patience . You were honest and gave us clear direction with what was needed from us. Which helped make the process smoother.
Charlene
Watertown
WI
Date:
10/27/2026
5
5555555
Zak was great to work with. He was attentive and answered all of our questions!
Gregory
Milton
WI
Date:
10/27/2026
5
5555555
Jillian and her team were professional, supportive and clear communicators. Jillian answered Questions pretty mich immediately when asked. I woudm recommend anyone in need of a mortgage to Jillian
David
West Bridgewater
MA
Date:
10/27/2026
5
5555555
I'm a first time home owner with absolutely no experience in buying a home, they helped me through every time consuming step, I really appreciate the time and attention they gave me all the way through till closing.
Rodney
Date:
10/27/2026
5
5555555
Chris is always available and happy to help. i appreciate everything he did.
Dianna
Scottsbluff
NE
Date:
10/27/2026
5
5555555
Daniel Harkins made my home buyer experience so great. He was super personable and felt like he was in my corner from day 1. I will recommend Fairway to anyone that is looking to buy a
Andrew
Baraboo
WI
Date:
10/27/2026
5
5555555
They were all helpful and knowledgeable.
Mark
Windsor Locks
CT
Date:
10/27/2026
5
5555555
Andrew made to the purchase process easy with online document signing, continuous communication, and exceptional knowledge on all aspects of financing and closing. We had some delays in closing due to the seller and Andrew remained on top of the situation quickly recalculating the CD every time the closing changed. I highly recommend Fairway Home Mortgage and Andrew LaMacchia.
Rick Dunlap
Date:
10/27/2026
5
5555555
When everyone else said no, Jessica said yes. We were told we would get into our new home 3 years ago and we perservered together to make that dream a reality throughout seemingly impossible odds. Never once did she say it was impossible. Jessica is truly a blessing.
Casey
Brandon
MS
Date:
10/27/2026
5
5555555
Our realtor connected us with Erin when a challenge presented itself that threatened our ability to close on our home. Erin was prompt in getting involved, effectively communicating what we needed each step of the way, and her knowledge of the options we had was incredible. She steped in late and got us to the closing table on time. To add an additional challenge, one of the critical steps in the process was not able to be completed until the morning of closing. Though Erin had an unplanned critical personal challenge that morning, she took the time to get everything accomplished for us to close that afternoon. Erin communicates in a manner that is easy to understand and has a sense of urgency that is rare to come across in any business. Her fast-paced nature and communication got us in the home we wanted in an incredibly tight timeline.
Joshua
Elon
NC
Date:
10/27/2026
5
5555555
When there is issues they were corrected quickly and efficiently. Jennifer was great to work with.
Cheryl
Benson
AZ
Date:
10/27/2026
5
5555555
On top of making the financing process very easy, she was also able to recommend a great realtor for us!
Lauren
Eagan
MN
Date:
10/27/2026
5
5555555
Jill was great. She helped us understand everything and answered all the questions and she's very responsive to getting back if I had any more questions..
Pam
Indianapolis
Indiana
Date:
10/27/2026
5
5555555
Very responsive. kept me informed
Jennifer
Branson
MO
Date:
10/27/2026
5
5555555
Smooth and easy loan process
Lucas
Grand Junction
CO
Date:
10/27/2026
5
5555555
Alisa, Lacy and the rest of their team are beyond professional and it was an absolute pleasure to be introduced to them and work alongside them to bring this sale to fruition. This transaction was not easy and Alisa handled it with grace and grit. I hope to one day work with these ladies again. Thank you!
Vision
Crosby
TX
Date:
10/27/2026
5
5555555
Melanie is literally amazing! I can’t thank her enough for her help!
Jordan Clanton
Date:
10/27/2026
5
5555555
very quick and efficient. Made the process feel almost seemless even with the ups and downs .
Derek
Redding
CA
Date:
10/27/2026
5
5555555
She was so helpful patient and responsive! Never left me waiting or made me feel unintelligent for asking a LOT of questions. she went above and beyond for me! I cannot say enough kind things about Melanie!
Jordan
Prairie Grove
AR
Date:
10/27/2026
5
5555555
Ann is what made the process great
Brandon
Clarkesville
GA
Date:
10/27/2026
5
5555555
The team was absolutely amazing. Very professional, organized, and efficient. Would defintely recommend and use in the future!
Kristi
Twain Harte
CA
Date:
10/27/2026
5
5555555
Very prompt communication and friendly staff members.
Kaden
Holton
MI
Date:
10/27/2026
5
5555555
Maria very very attentive and got us approved quickly.
Donald
Lakewood Ranch
FL
Date:
10/27/2026
5
5555555
Kim was very patient with me and explained the full process clearly. She was very prompt with updates and often woupd proactively reach out to me with an update before I had a chance to follow up myself. As we got closer to closing she took time to walk me through all of my options and the pros and cons of each without ever making me feel pressured to decide one way or the other.
Kasey
Atlanta
GA
Date:
10/27/2026
5
5555555
Carlie is not only a subject matter expert on all fronts, she was ALWAYS available. The experience was seamless and she was always patient with us exaining all relevant details. Our loan process was painless which made this buying process enjoyable
Paul
Cornelius
NC
Date:
10/27/2026
5
5555555
The process was quick and easy and straightforwar!
Ethan
Marble Hill
MO
Date:
10/27/2026
5
5555555
The communication was instant and helpful. We felt like everything was at our fingertips; Fairway had thought of everything before we had! Very appreciative!
Kelley
Lenox
MA
Date:
10/27/2026
5
5555555
This is the second time we have worked with Amy for a mortgage loan, and I am convinced that she is the secret sauce that makes the whole process work! Even though I worked in the mortgage industry for more than a decade and am familiar with the process and paperwork, making such a big financial commitment still makes me a nervous wreck! My husband and I each own our own businesses, and being self-employed brings a unique set of challenges when it comes to qualifying for financing. Amy understands those challenges and is committed to finding solutions while creating as little disruption and stress in our lives as possible. She kept us updated and informed every step of the way. She was realistic about the process, what to expect, and any challenges we might encounter. I never felt like I was left wondering what was happening or what came next. What really sets Amy apart is the confidence and peace of mind she gives me. I know she is looking out for our best interests, and that means everything when making such an important financial decision. I have recommended Amy to others for years, but I don’t think those recommendations fully express just how much I trust her. Amy, once again, you have had our backs! I am so grateful for your knowledge, dedication, patience, and genuine care for the people you serve. I wouldn’t hesitate to recommend you to anyone looking for someone they can truly trust with their mortgage financing!
Kim Nelson Hicks
Date:
10/27/2026
5
5555555
Rachel's communication was amazing for both myself and my clients throughout the entire process! Truly makes a huge difference for my client's buying process to have a great lender like Rachel to help guide them.
Farrah
Skidmore
TX
Date:
10/27/2026
5
5555555
Excellent communication and teamwork for a smooth closing
Jessica
Vancouver
WA
Date:
10/27/2026
5
5555555
Linda and her team were so wonderful to work with, from their knowledge to their responsiveness to being some of my biggest cheerleaders - I could not have imagined buying my first home with any other team.
Hannah
Appleton
WI
Date:
10/27/2026
5
5555555
Had a great experience working with my lender throughout the home-buying process. They were always easy to get ahold of, quick to answer any questions, and kept me updated every step of the way. They made the whole process much easier than I expected and were great to work with from start to finish. I really appreciate all their help and would definitely recommend them to anyone looking to buy a home!
Nick
Date:
10/27/2026
4
4444444
Great team who really know their stuff
mike merryfield
Date:
10/27/2026
4
4444444
When things were getting busy and timelines were closung in you guys sealed the deal and kept the original closing date
Michael
Lennox
SD
Date:
10/27/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers