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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Consistent communication and updates to ensure the process was smooth and on track.
Meredith
Millsboro
DE
Date:
10/29/2026
5
5555555
Everyone was amazing helped me get through everything I needed was patient with me and helped me understand all about buying my first home
Melissa
Muscle Shoals
AL
Date:
10/29/2026
5
5555555
Kyle did a phenomenal job. I appreciated his friendliness and timeliness.
Ivy
Villa Rica
GA
Date:
10/29/2026
5
5555555
Mike and his associates walked me through each step of the loan. They answered my questions and helped ease my uncertainty when I doubted myself. They are good people that don't judge and want to help in any way they can. Thank you for being awesome, kind, helpful, and humble.
Michelle
Portola
CA
Date:
10/29/2026
5
5555555
Quiero agradecer a Eddie Galindo por su excelente atención y el gran trabajo que realizó. Fue muy profesional, amable y atento durante todo el proceso. Se nota su compromiso con brindar un servicio de calidad y asegurarse de que todo quedara bien hecho. Estoy muy satisfecho con la experiencia, lo recomiendo a cualquiera que busque un servicio excelente y un trato de primera. ¡Muchas gracias, Eddie, por tu dedicación y buen trabajo..
Ivan
North Aurora
IL
Date:
10/29/2026
5
5555555
Ryan, It's always a great experience working with you and your excellent team! Thanks for all the hard work!
Stephen
West Columbia
TX
Date:
10/29/2026
5
5555555
Quick response times easy to work with made the process easy
Tylor
Strum
WI
Date:
10/29/2026
5
5555555
We were very impressed with Patty's extra efforts to talk to our buyer's broker which clearly helped secure our overall pruchase deal. Her knowledge, communication, and relationships are top-notch and much appreciated.
Jacob
Nashotah
WI
Date:
10/29/2026
5
5555555
We've worked with Jeff on 3 home purchases and 2 refianances over the years.
Nathan
Carmel
IN
Date:
10/29/2026
5
5555555
Josh handled every detail with professionalism and patience. He made a complicated process easy for us
Sue
Date:
10/29/2026
5
5555555
Easy process
Kelly
Kearney
MO
Date:
10/29/2026
5
5555555
5 stars, would choose you guys again in a heartbeat
James
Carnation
WA
Date:
10/29/2026
5
5555555
Communication was great and the service was to
Judy
Moore
SC
Date:
10/29/2026
5
5555555
Very open lines of communication in regards to my questions and updating me on progress.
Landen
Manhattan
KS
Date:
10/29/2026
5
5555555
We had a wonderful experience working with Brad and his team throughout our home-buying process. They were always professional, patient, responsive, and willing to answer our many questions. Brad and his team took the time to explain our mortgage options clearly and helped us make informed decisions without feeling pressured. We especially appreciated their honesty, transparency, excellent communication, and dedication to making the entire process as smooth and stress-free as possible. We are truly grateful for all their hard work and support, and we would gladly recommend Brad and his team to our friends and colleagues!
Chang Hyun
Carmel
IN
Date:
10/29/2026
5
5555555
Peters responsiveness and willingness to walk us through thr process when needed.
Laura
Redondo Beach
CA
Date:
10/29/2026
5
5555555
The communication of the Fairway team and the proactive professionalism they have for the clients is unmatched. They are extremely thorough and provide the upmost clarity. This is a prime example of the client being priority 1 and happy.
Milton
West Mifflin
PA
Date:
10/29/2026
5
5555555
The consistent communicarion , easy process and knowledge in real estate financing.
Shawn
Florence
SC
Date:
10/29/2026
5
5555555
Great communication, easy to work with.
Mason
Santaquin
UT
Date:
10/29/2026
4
4444444
Good communication
Allison
Jeannette
PA
Date:
10/29/2026
5
5555555
Worked through us every step of the way. Great communication and service, highly recommend !
Keira
Sacramento
CA
Date:
10/29/2026
5
5555555
Derek And Alissa's genuine concern for our loan experience.
James
Virginia Beach
VA
Date:
10/29/2026
4
4444444
The staff was pleasant to work with
Kimberly
Salem
OH
Date:
10/29/2026
5
5555555
Mary took the time to know me and my family. She knew our financial situation and the as able to work within that. Mary was responsive and available, explaining and supporting every step of the way.
Jennifer
Westminster
CO
Date:
10/29/2026
5
5555555
I’m so grateful to have had Sandy in my corner for the past three years! She has been such a wonderful source of support, guidance, and knowledge throughout my homeownership journey. Her kindness, patience, and wealth of experience have made me feel confident and well-informed every step of the way. I truly couldn’t imagine having anyone else by my side, and I look forward to continuing to work with her throughout my financial journey as a homeowner. If you’re looking for a loan officer who genuinely cares, takes the time to educate you, and makes you feel supported, I wholeheartedly recommend Sandy Krestan. She is truly exceptional, and I’m thankful to have her in my corner. You won’t be disappointed!
Merle
Glendale
AZ
Date:
10/29/2026
5
5555555
Communication, Steve fought to push my deal through.
Richard
Northport
AL
Date:
10/29/2026
5
5555555
While there were a few bumps in the road due to the condition of our house, our credit, and the requirements of the VA, etc., Matt was always ready and available with any needed encouragement and advice to get our refi done in a timely manner.
Michael
Kansas City
MO
Date:
10/29/2026
5
5555555
over all everthing was great. Yadira was on top of everything
Joseph
Indio
CA
Date:
10/29/2026
5
5555555
The app was incredibly helpful.
Elizabeth
Franklin
IN
Date:
10/29/2026
5
5555555
Great service!
Kevin
Leawood
KS
Date:
10/29/2026
5
5555555
Good communication
David
Bucyrus
OH
Date:
10/29/2026
5
5555555
Erin was very professional and communicative. She answered all of our questions in a helpful and timely manner. She answered phone calls, texts, and emails
Andrew
Mooresville
NC
Date:
10/29/2026
5
5555555
Jon was very responsive and answered all of our questions
Madeline
Smyrna
GA
Date:
10/29/2026
5
5555555
............
Edward
Colgate
WI
Date:
10/29/2026
5
5555555
Brian is awesome and very clear with his explanation of the whole process, hes helpful and made the whole process a breeze.
Kyle
Florissant
MO
Date:
10/29/2026
5
5555555
easy peasy
Lee
Omaha
NE
Date:
10/29/2026
5
5555555
Jeff is easy to talk to and keeps you informed. Thank you!
Jennifer
Everett
WA
Date:
10/29/2026
5
5555555
Made it through a few bumps during a staffing transition, but got to the finish line on time.
Michael
Clarkdale
AZ
Date:
10/29/2026
5
5555555
I would like to express my heartfelt appreciation to Scott Haney for the outstanding support and guidance he provided throughout the entire mortgage process for my new home in Canton, GA. Scott was incredibly helpful, professional, responsive, and supportive at every step. He made what can often be a stressful and complicated process feel smooth and manageable. He patiently answered all my questions, explained the details clearly, and kept me informed throughout the journey. His dedication, expertise, and commitment to ensuring everything went smoothly made a huge difference in my home-buying experience. I truly appreciate Scott's excellent customer service and the extra effort he put in to help make my dream of owning a new home a reality. I highly recommend Scott Haney to anyone looking for a reliable, knowledgeable, and trustworthy mortgage professional. Thank you, Scott, for your exceptional support and for making this important milestone in my life such a positive experience!
VISWANATHAN
Canton
GA
Date:
10/29/2026
5
5555555
The whole loan process from beginning to end was very well organized, moved quickly, and easily accessed. Matt and his team made sure that we understood each step through email, text, phone calls and even stopped in at our closing to make sure all went well.
Bethany
Ingleside
IL
Date:
10/29/2026
5
5555555
Chris is a great communicator, knowledgeable, and helpful.
Macaire
Jackson Springs
NC
Date:
10/29/2026
5
5555555
We cannot begin to express our gratitude for making this a very stress free experience. It was easy to understand the process anytime we had questions. We were given answers anytime we wanted to change something. This was not a problem. We really appreciate all of the hard work that was put into helping us get our dream home. We would completely recommend anyone that we know who needs help with a lender. Thank you so much
Angela
Olathe
KS
Date:
10/29/2026
5
5555555
Nate was great to work with! He communicated clearly & often. Always extremely helpful and eager to answer my questions.
Anna
Louisville
KY
Date:
10/29/2026
5
5555555
I thank you all for helping me to get to this milestone in my life. I truly appreciate your services and support
Rejoyce
Atmore
AL
Date:
10/29/2026
5
5555555
Very clear in communication and super quick and easy to get a hold of if we had any questions!! Great expereince thank you!
Matthew
Wilbraham
MA
Date:
10/29/2026
5
5555555
Great communication and on top of everything.
Shawn
Orlando
FL
Date:
10/29/2026
5
5555555
Communication and her flexibility with our decisions. She almost never said "no" she just worked with whatever our needs were. We are truly blessed to have Julie help us through this entire process .
John
Wills Point
TX
Date:
10/29/2026
5
5555555
Charlie was with us throughout the whole process, quick to response and always available to explain the process!
Shannon
Waldorf
MD
Date:
10/29/2026
5
5555555
Rich always Had great communication
Keith
Lakemore
OH
Date:
10/29/2026
5
5555555
Muy atento y muy amable
Dionicio
Brownsville
TX
Date:
10/29/2026
5
5555555
Smooth and easy process
Derrick
Grandview
MO
Date:
10/29/2026
5
5555555
My experience with both Art Mikhelson and Michael Vansciver was superb and professional! The stellar service I received was of the highest caliber! They created miracle to help me with my forever home and I will be forever thankful to them both. Their attention to details and coming up with solutions while keeping you calm is a skilled art. Not once did they waver on their promise from day one! Again, thank you both!!
Yvette
Date:
10/29/2026
5
5555555
Responsiveness, timeliness, enthusiastic support and thoughtful advice
Andrew
Lenox
MA
Date:
10/29/2026
5
5555555
Thankyou for all your dedication and help Miss Laura Franks, made my first time buying a house experience a not scary pleasant one.
Cristian
Date:
10/29/2026
5
5555555
Haley was very communicative and kept us informed about the progress of our loan approval. It was wonderful having her at the signing also!
Kelley
Las Vegas
NV
Date:
10/29/2026
5
5555555
Working with this team was a great experience! They were very helpful with everything. It was also very easy to get in contact if I had any questions they were always available and if not they got back to me as soon as they could.
Brittany Overby
Date:
10/29/2026
5
5555555
Great communication!
Harry
The Villages
FL
Date:
10/29/2026
5
5555555
Great communication
Cody
Monroe
GA
Date:
10/29/2026
5
5555555
John was great to work with and Shelley handked all the footwork where it made the process so easy.
James
Deatsville
AL
Date:
10/29/2026
5
5555555
Consistent communication and help keeping up with the process.
James
Frisco
TX
Date:
10/29/2026
5
5555555
Kelly was knowledgeable, helpful, kind, and a true joy to work with. This was my first time getting a loan and there isn't another person I would have rather had help me through the process.
Kylee Horstman
Date:
10/29/2026
5
5555555
Kelly was knowledgeable, helpful, kind, and a true joy to work with. This was my first time getting a loan and there isn't another person I would have rather had help me through the process.
Kylee
Sterling
VA
Date:
10/29/2026
5
5555555
Every aspect and step along the way there was amazing communication along with every pie of information being presented clearly to us.
Vaughn
Crown Point
IN
Date:
10/29/2026
5
5555555
5.0 Stars!
Vaughn
Date:
10/29/2026
5
5555555
Jerry provided exceptional service with professionalism, care, and clear communication throughout the entire loan process. He took the time to explain everything in such detail and patiently answer all my questions. His communication and genuine care made the home-buying process feel much less overwhelming. I’m so grateful for his help and would highly recommend him!
Kristine
Date:
10/29/2026
5
5555555
A smooth transaction.
Mark Lorditch
Date:
10/28/2026
5
5555555
he made buying a house a breeze always available for questions and on top of every aspect, one of the most professional and positive people out there
Gavin McBeath
Date:
10/28/2026
5
5555555
Dean and the team were communicative and helpful throughout our process. They took good care of us through closing, and we would highly recommend Dean and Fairway to anyone we know purchasing a home.
Jenny
Chicago
IL
Date:
10/28/2026
5
5555555
Josh was almost always available to chat, explain, and answer any questions we had.
Melissa
Hazelhurst
WI
Date:
10/28/2026
5
5555555
Great communication
Jeff
Hobart
IN
Date:
10/28/2026
5
5555555
extremely helpful and pleasure to work with
Nathan
Phoenix
AZ
Date:
10/28/2026
5
5555555
it was a seamless process .
Anthony
Phoenix
AZ
Date:
10/28/2026
5
5555555
Very good and quick communication and advice for us
Caleb
Vandergrift
PA
Date:
10/28/2026
5
5555555
Joe and his team were amazing to work with. They went above and beyond to help us!
Suzanne
Date:
10/28/2026
5
5555555
Erika communicated frequently and was thorough in her explanations. We faced complications in getting our funding that were out of our control. She worked diligently to get them resolved on all the necessary levels. Many thanks to her and Fairway.
Anne Ryder
Date:
10/28/2026
5
5555555
Erin was always ready for the next step and guided us through the process with ease
William
Waldorf
MD
Date:
10/28/2026
5
5555555
Cindy Garza ! She is so knowledgeable and so kind. We have never had such a wonderful experience
Jaime
Harlingen
TX
Date:
10/28/2026
5
5555555
Justin was on every detail 24/7
Gerry Lynn
Waikoloa
HI
Date:
10/28/2026
5
5555555
Aaron helped us buy our first home almost 5 years ago but his work started a year before the purchase. He helped us navigate and get us on a plan to be able to even get us to a point of approval and once we got approved, he set us up so we were looked at as serious buyers during that crazy period of the market. Most recently last month, we refinanced into a new loan program that’s going to help our short term goals, but even more important our long term goals much more reachable. Aaron is responsive and oddly (jk) passionate about what he does and gets very excited for his clients when goals are achieved. He’s the man!
Cody Hodges
Date:
10/28/2026
5
5555555
Vincent made our home loan process a breeze to work through. He was very honest and transparent about the process, when he saw potential sticking points that could cause delays with the loan and worked with us to handle them ahead of time so the whole process could go as smooth as possible. From the buyer's POV you are hard pressed to find anyone involved in the transaction that is truly on your side with your best intrest in mind but Vincent is the exception to that and really works toward the best intrest of the client to set up a deal you are comfortable with.
Addison
Meridian
ID
Date:
10/28/2026
5
5555555
Excellent and persistant at getting the deal done.
John Doe
Date:
10/28/2026
5
5555555
Very helpful and comitted.
Brett
Phoenix
AZ
Date:
10/28/2026
5
5555555
Ted is the man to go too! He stayed available and worked through everything with us and made the process incredibly easy. He truly cares about his clients and I wouldn’t go to anyone else. I am forever grateful for his help. Thank you Ted!
melissa goodwin
Date:
10/28/2026
5
5555555
Ken was very upfront honest and caring man. I would recommend him to anybody that comes my way. All I wanna say is thank you very much for helping me out.
Scott
Portland
OR
Date:
10/28/2026
5
5555555
Ted made it his mission to make our dreams come true, he stayed available and answered all of our questions and went the extra mile every time. This is the guy that everyone needs to go too, he is outstanding and honestly I would recommend him every time. Thank you Ted you really do make dreams come true!
Melissa
Spanaway
WA
Date:
10/28/2026
5
5555555
Christine Jensen is a true professional. She has great knowledge and experience in the home mortgage industry. She has a passion for her clients and the services she and her team provide. Working with Christine Jensen was a great experience!
Bill and Deb
Date:
10/28/2026
5
5555555
Very easy to deal with
Randall
Port Washington
WI
Date:
10/28/2026
5
5555555
Friendly and prompt.
Lauren
Apex
NC
Date:
10/28/2026
5
5555555
Fair and knowlegable. She went beyond the call of duty. I found her to be kind and trustworthy. Thank you for your help.
Joseph
Apalachicola
FL
Date:
10/28/2026
5
5555555
the quick response. Answered all my questions and being patient. did everything they could to make my experience pleasant and get me all the help I might need in the proces.
Smail
Henderson
NV
Date:
10/28/2026
5
5555555
I've worked with Debbie before and she was my first choice to work with again
Nicholas
Minneapolis
MN
Date:
10/28/2026
5
5555555
Buying our home was a big milestone for us, and Jerry and Joe helped make the experience a great one. They kept us informed, answered our questions, and made sure we understood what to expect at each step. We appreciated how responsive and supportive they were throughout the process. Their help made a big difference, and we’re grateful to both of them as we settle into our new home.
John
Cinnaminson
NJ
Date:
10/28/2026
5
5555555
The dedication and knowledge and help during the whole process
Jalin
Pall Mall
TN
Date:
10/28/2026
5
5555555
the Quality of the help making everything so easy and simple she was so professional and polit. one of the best experiences I have ever had!
James
Bremen
GA
Date:
10/28/2026
5
5555555
5.0 Stars!
Jeff Cumberland
Date:
10/28/2026
5
5555555
Linda and her team made the process as easy as it could be. Any issues that arose,were met with solutions. Thank you!
Jeffrey
Oshkosh
WI
Date:
10/28/2026
5
5555555
Jeff and his team had the best communication I have ever experienced. He really made this whole experience easier and smoother than what I expected. I would highly recommend him to family and friends. It was great to have worked with him on this home buying process, he responded promptly to all my questions and always made himself available.
Fatima
Elgin
IL
Date:
10/28/2026
5
5555555
her patience and understanding. Great work efforts!
Eric
New Lenox
IL
Date:
10/28/2026
5
5555555
Great communication, with quick responses.
Jessica
Salado
TX
Date:
10/28/2026
5
5555555
Communication was timely and staff were pleasant to work with.
Karen
Tyrone
GA
Date:
10/28/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers