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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Ryan was very professional and answered all our questions right away. He kept us updated and informed throughout the process.
Loretta
Winston Salem
NC
Date:
11/14/2026
4
4444444
Very responsive, easy to reach with on the phone or by text/email, and very knowledgable
Mark
Sunset
TX
Date:
11/14/2026
4
4444444
Easy to get along with, transparent advice , and consistent communication.
Jaden
Saint Cloud
MN
Date:
11/14/2026
5
5555555
Jackson was so knowledgeable and helpful . Very caring
Louise
Belton
TX
Date:
11/14/2026
5
5555555
Nick was so helpful and patient with us! Will recommend !
Taryn
Charlestown
NH
Date:
11/14/2026
5
5555555
Linda was always for us. Made us feel that this purchase was always going to happen.
Timothy
Port Saint Joe
FL
Date:
11/14/2026
5
5555555
The entire team Becky, Taylor and J.C. made it GREAT! There were a few close calls (thanks mainly to us) but in the end they made it happen!
Amy
Lilliwaup
WA
Date:
11/14/2026
5
5555555
Kept me informed all the way through
David
Apple Valley
MN
Date:
11/14/2026
5
5555555
Michelle was awesome with communication, she was very knowledgeable and worked hard to get me the best offer possible
Jamilia
Oakland
CA
Date:
11/14/2026
5
5555555
Mike was very responsive to any questions or concerns I had regarding the loan.
Carl
Waveland
MS
Date:
11/14/2026
5
5555555
Everything was super easy and the process was very fast.
Joshua
Ethridge
TN
Date:
11/14/2026
5
5555555
Harriett was always there to help you. She made everything easy. She always answered her phone which was a great deal to me. I love her as a person and professional. I had a great experience with this company!
Jackie
Smiths Station
AL
Date:
11/14/2026
5
5555555
Just the support along the way was Wilken to answer all questiin
Larina
Racine
WI
Date:
11/14/2026
5
5555555
Tiaira wa very friendly and personable! She made sure we were comfortable and understood every step of the process. She was very patient and informative.
Shirlonda
Brooklyn Park
MN
Date:
11/14/2026
5
5555555
It was easy.
Cortney
Maricopa
AZ
Date:
11/14/2026
5
5555555
Conner was very attentive.
John
Henderson
KY
Date:
11/14/2026
5
5555555
I had an excellent experience working with Marina Jewers throughout my home buying process. She was extremely professional, knowledgeable, patient, and supportive. Marina always took the time to answer my questions, explain everything clearly, and guide me through every step. Her dedication, kindness, and excellent communication made a stressful process much easier. I truly appreciate all her hard work and support. I highly recommend Marina to anyone looking for a trustworthy and outstanding loan officer. Thank you so much, Marina!
Abdul Raqib
Worcester
MA
Date:
11/14/2026
5
5555555
I appreciate her time to communicate step by step all process, answering my questions and clarifying information. This is my second time doing this process with her. Thank you very much!
Priscilla
Harlingen
TX
Date:
11/14/2026
5
5555555
She goes beyond the expectations and gets done on any level of anything. Carla is a very professional, patient and kindhearted! with heartfelt appreciation! Thank you Carla!
Mi
Fort Worth
TX
Date:
11/14/2026
5
5555555
Super communicative and did everything he said he'd do
James
Jacksonville
FL
Date:
11/14/2026
5
5555555
Christina was awesome
Adriana
Hammond
IN
Date:
11/14/2026
5
5555555
The communication through the whole process of buying our first home and always there for us when we needed her. I would definitely recommend ericka to my familie and friends that wanted to buy their home. I would also go back to Ericka if i wanted to buy another house.
Suiamai
Tacoma
WA
Date:
11/14/2026
5
5555555
William and Brad were both phenominal at with their response time and communication. They made us feel very welcome and not just another number towards there company All the way even after signing the papers at close. I cannot say that about the first mortgage lenders we started with, as they were no where near the level of proffesionalosm, expertise, and attention to detail that William and Brad were with their services. This was our first home ever that we bought and its feel great to know the type of people we are going to be working with in the future. Highly reccomend !! Thank you William & Brad again!!
William
Clinton
MA
Date:
11/14/2026
5
5555555
Bill was very quick and efficient. He got us to closing in only 25 days. We are so thankful.
Tyra
Indianapolis
IN
Date:
11/14/2026
5
5555555
As a first-time homebuyer, I was pretty overwhelmed by the thought of getting a mortgage. Andrei and the team at Fairway Mortgage completely changed that experience. They broke down every single term in plain language, answered all of my questions with patience, and kept me updated every step of the way. What could have been a confusing process felt simple and manageable thanks to their guidance and support
Shelly
Phoenix
AZ
Date:
11/14/2026
5
5555555
Tanner was very friendly and communicative throughout the whole process. He was patient with all out questions and took the time to answer them without making us feel like we should already know the answers. He was very prompt with his responses as well. He clearly guided us through the whole process start to finish giving us a heads up of what to expect next and where to go from there. He seemed genuinely excited for us the day we closed which was very nice. I would absolutely recommend Tanner to anyone.
Rebecca
Overland Park
KS
Date:
11/14/2026
5
5555555
He helped us with so many issues. He me find the best home insurance besides all his help to get our mortgage loan in easiest way possible! Thank you so much Mr. Smitherman !
Bijan
Hoover
AL
Date:
11/14/2026
5
5555555
Transaction took place as he said it would. Travis always made himself available and was always just a ouine call away. Really appreciated his help!
Zachary
Queen Creek
AZ
Date:
11/14/2026
5
5555555
Todd is very knowledgeable, prompt and helpful. He also provides relevant information which supports your best interest!
Jordan
Belton
MO
Date:
11/14/2026
5
5555555
Easy to work
Samuel
Quinton
VA
Date:
11/14/2026
5
5555555
Lindsay went to bat for us and fought to find the best rate and plan possible . It meant the world as first time home buyers in this economy to get what we did . Could not recommend her enough!
Abigail
Fort Wayne
IN
Date:
11/14/2026
5
5555555
Whole experience was great communication updates details
Bryant
Redlands
CA
Date:
11/14/2026
5
5555555
I bugged Jessica to death, yet she was always patient and kind
John
Patterson
GA
Date:
11/14/2026
5
5555555
Amazing help.
ESTEFANY
Brownsville
TX
Date:
11/14/2026
5
5555555
Kept me updated throughout the whole process and made the process as easy as possible
Daniel
Kansas City
KS
Date:
11/14/2026
5
5555555
Easy communication fast process very helpful and understanding
Jeremy
Nashville
GA
Date:
11/14/2026
5
5555555
Mary made the experience a comfortable and exciting one. In the beginning, I was scared as a first time buyer, Mary quickly changed that. Mary was very communicative and efficient! Mary answered every question and made sure we understood everything at all times.
James
Kingman
AZ
Date:
11/14/2026
5
5555555
Promot communication
Anna
Weatherford
TX
Date:
11/14/2026
5
5555555
Very pleasant and details and easy communication, overall is excellent
Adejumoke
Fort Worth
TX
Date:
11/14/2026
5
5555555
You and your team are easy to communicate with, the response time to our email and calls are very quick! The process was also very smooth, things we do not understand was explained clearly by your whole team.
Princess
Nolanville
TX
Date:
11/14/2026
5
5555555
Everything was professiknally handled and everyone kept in the loop.
Bavindri
Monroe
NC
Date:
11/14/2026
5
5555555
It felt like we really did nothing to be honest which is great due to us both working and u would let us know when something need signed and the fact we could due so much on the app and didnt have to drive somewhere every other day
Rosemarie
Kuna
ID
Date:
11/14/2026
5
5555555
Extremely responsive.
Matt
Minnetonka
MN
Date:
11/14/2026
5
5555555
Matt Did a very good job explaining everything going into our loan and closing costs. he made It very clear what waa all needed for closing and kepr us on track to close
Kyle
South Beloit
IL
Date:
11/14/2026
5
5555555
Communication and information
Joshua
Gothenburg
NE
Date:
11/14/2026
5
5555555
Chris was so easy to communicate with and always answered my questions so I understood.
Joseph
Spotsylvania
VA
Date:
11/14/2026
5
5555555
Dean! made it easy!
Issac
Madison
WI
Date:
11/14/2026
5
5555555
Kyle made buying a house easy he always answers all my questions very easy to get ahold of as a first time buyer and a business owner I didn't know what to expect. Kyle help me review my tax prep in order to make sure everything was correct just overall a great experience.
Matthew
Senoia
GA
Date:
11/14/2026
5
5555555
Katie was incredibly helpful in navigating a complex situation with creativity and sensitivity. She was responsive to communications, took the time to answer any questions we had, and was thorough in explaining what can be complicated information in a way that was clear and easy to understand.
Amy
Wakefield
MA
Date:
11/14/2026
5
5555555
the communication made it the best she would answer day or night and always answe questions
Raphiel
Covington
GA
Date:
11/14/2026
5
5555555
Tracey was very pleasant very thorough dedicated to her work very timely. Communication was great. She was very patient. Very knowledgeable. Just wonderful all the way around.
Eugene
Indianapolis
IN
Date:
11/14/2026
5
5555555
Smooth Transaction
Daniel
Bradenton
FL
Date:
11/14/2026
5
5555555
All available to answer our 100 questions 😁. Explained everything in a way that was easy to understand.
Michael
Fountain Inn
SC
Date:
11/14/2026
5
5555555
Working with Peter's team throughout the process was easy and straightforward. Their communication was great, the online portal for documents and signing was easy to work with. The team also answered emails and calls quickly even on weekends.
John
White Marsh
MD
Date:
11/14/2026
5
5555555
The whole process.
Tasha
Thomasville
AL
Date:
11/14/2026
5
5555555
you Made it quick and easy
Jessica
Smithton
PA
Date:
11/14/2026
5
5555555
Communication was very clear as this was my first house when I had any questions. There was no hesitation to answer them even if it was a dumb question. The team responded very quickly, and the portal was very easy to navigate, which made the stress of buying house a lot less than it could've been.
Sophia
Warren
ME
Date:
11/14/2026
5
5555555
Communicates well and in a timely manner. Walks throuhh everything at a understandable level .
Kyle
Stillwater
MN
Date:
11/14/2026
5
5555555
Availability, fast response and great orientation
Daniel
Harlingen
TX
Date:
11/14/2026
5
5555555
It was a smooth transition on all fronts.
Harold
Monroe
GA
Date:
11/14/2026
5
5555555
Carla was super helpful and very responsiv!
Ashley
Mansfield
TX
Date:
11/14/2026
5
5555555
Evelyn was gracious and answered all of our questions. She treated us like family, we really appreciated the time she took to educate and prepare us for our home!
Kendall
Bowling Green
VA
Date:
11/14/2026
4
4444444
You guys explain things to me anytime I ask appreciated that.
Ralph
Concord
NH
Date:
11/14/2026
5
5555555
The Help me out a lot .. to be first time homebuyer
Raven
Middleton
TN
Date:
11/14/2026
5
5555555
Mark was great
John
Chicago
IL
Date:
11/14/2026
5
5555555
Prompt communication
Rachel
Bedford
PA
Date:
11/14/2026
5
5555555
5.0 Stars!
Devanee Burton
Date:
11/14/2026
5
5555555
This was my first experience with purchasing a home, and while it was stressful and uncertain at times, David made sure that we did not fail and streamlined the whole process. I will be forever grateful for his expertise.
Devanee
Rocky Face
GA
Date:
11/14/2026
5
5555555
friendly and helpful
Skyler
Fritch
TX
Date:
11/14/2026
5
5555555
Justin was absolutely outstanding throughout our entire mortgage process! We encountered several unexpected challenges that were completely outside of our control, and Justin went above and beyond his role to make sure everything worked out. His communication was exceptional, and he was always available whenever we needed to call, ask questions, or get an update. He took the time to thoroughly explain every step of the process, patiently answer all of our questions, and make sure we understood everything along the way. What could have been an incredibly stressful and difficult experience was made so much calmer because of him. He was with us every step of the way, and I never once felt like we were navigating things alone. Justin is professional, knowledgeable, attentive, and genuinely cares about his clients. At every turn, I felt confident that he was looking out for our best interests. No detail was overlooked, and he consistently went the extra mile to ensure everything was taken care of. We truly cannot say enough good things about Justin. Buying a home can be stressful, especially when unexpected obstacles arise, but having someone like him in your corner makes all the difference. We are incredibly grateful for everything he did for us and would recommend him to anyone looking for a mortgage professional who genuinely cares.
Kelly
Wheaton
IL
Date:
11/14/2026
5
5555555
Willing to make it work even when it seems not likely.
Olukayode
Woodland
CA
Date:
11/14/2026
5
5555555
Great communication!
Naomi
Glendale Heights
IL
Date:
11/14/2026
5
5555555
5.0 Stars!
Thomas Staley
Date:
11/13/2026
5
5555555
Bradford was excelent with communication and made the process easy.
Thomas
Liberty
NC
Date:
11/13/2026
5
5555555
The personal service that Sara provided.
Arie
Dillard
GA
Date:
11/13/2026
5
5555555
Shayn was absolutely wonderful throughout our entire home-buying process! He was knowledgeable, responsive, and always willing to answer our questions and explain everything clearly. He even referred us to a fantastic realtor, which made our experience that much better! Shayn made the entire process smooth and stress-free, and we always felt confident knowing we were in good hands. Even after purchasing our home, he continues to be incredibly helpful and always gets back to us whenever we have questions. We truly appreciate his dedication and willingness to go above and beyond for his clients. We would highly recommend Shayn to anyone looking to purchase a home!
Mike Newbry
Date:
11/13/2026
5
5555555
Shayn was absolutely wonderful throughout our entire home-buying process! He was knowledgeable, responsive, and always willing to answer our questions and explain everything clearly. He made the entire process smooth and stress-free, and we always felt confident knowing we were in good hands. Even after purchasing our home, Shayn continues to be incredibly helpful and always gets back to us whenever we have questions. We truly appreciate his dedication and willingness to go above and beyond for his clients. We would highly recommend him to anyone looking to purchase a home!
Michael
Twin Falls
ID
Date:
11/13/2026
5
5555555
Joe was excellent to work with. He went above and beyond to make sure we had a smooth closing. Highly recommend Joe and his team!
Roy
Clayton
NC
Date:
11/13/2026
5
5555555
Easy to work with and got us the best deal possible
Eric
Wheaton
IL
Date:
11/13/2026
5
5555555
Kim was absolutely stellar to partner with through our homebuying experience. She was always responsive, informative, kind, and willing to answer our many questions and talk through different scenarios. We ended up with a transaction that went super smoothly and I am confident that Kim was a major reason why. I would recommend her services to anyone!
Reilly
Gig Harbor
WA
Date:
11/13/2026
4
4444444
Susan was on top of everything that needed to be completed.
Timothy
Port Charlotte
FL
Date:
11/13/2026
5
5555555
Very responsive to any questions we had and made the whole process smoothe.
Sarah
King George
VA
Date:
11/13/2026
5
5555555
Working, twelve hour plus shifts, they found a way to work with me And make it easy, I really recommend
joseph ayala
Date:
11/13/2026
5
5555555
It was a very smooth process
Joseph
North Canton
OH
Date:
11/13/2026
5
5555555
Everything!
Carson
Fort Dodge
IA
Date:
11/13/2026
5
5555555
Very knowledgeable team who are invested in their clients. Would highly recommend their services!
Kaitlynn Dalisera
Date:
11/13/2026
5
5555555
Martin Mortgage Group and Fairway mortgage make the process of buying a home clear and easy. They have great customer service and their staff is friendly and helpful!
Amanda Bachand
Date:
11/13/2026
5
5555555
We’ve had a great experience with Martin Mortgage Group! They are wonderful to work with, and their annual client appreciation event is such a thoughtful and nice touch. It’s clear they truly value their clients. We would use them again for any future mortgage needs and recommend them!
ariel Mittleman
Date:
11/13/2026
5
5555555
This entire group is great. The yearly client appreciation events are so fun and thoughtful. Michael is great and so personable. Would for sure use them for any future needs.
Lindsay Tabbi
Date:
11/13/2026
5
5555555
I dodnt have to worry about anything falling through the cracks. I had an excellent spurce of communication throughout
Clarence
Kernersville
NC
Date:
11/13/2026
5
5555555
Easy to work with!
Kalyn
Edmond
OK
Date:
11/13/2026
5
5555555
The quick and easy help with the whole process. Very very friendly service. Always a quick response on any questions I needed answered. Jen was great!!!
Denis
Bellefonte
PA
Date:
11/13/2026
5
5555555
⭐️⭐️⭐️⭐️⭐️
Christopher
Jacksonville
NC
Date:
11/13/2026
5
5555555
5.0 Stars!
Marita Pence
Date:
11/13/2026
5
5555555
5.0 Stars!
Mackenzie Baker
Date:
11/13/2026
5
5555555
Mike was great with communication explaining my loan details.
Marita
Loves Park
IL
Date:
11/13/2026
5
5555555
communication & consistency with making sure the documents needed were submitted on time
Mackenzie
Brazoria
TX
Date:
11/13/2026
5
5555555
Excellent experience with them!
Erin Hale
Date:
11/13/2026
5
5555555
Michael was very helpful throughout the whole process. He provided weekly updates and was quick to respond to any questions we had during the homebuying process.
Emma
Debary
FL
Date:
11/13/2026
5
5555555
Amazing service. This place feels like the people who work there are valued and truly enjoy what they do. We closed 2 years ago but still keep in touch. Can't wait to get back in business once the interest rates come down a bit!!
Shannon
Date:
11/13/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers