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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Communication and makes it easy to get things done
Conrad
Charlotte
NC
Date:
12/7/2025
5
5555555
Communication with Becky was amazing. She connected with us right away through all steps of the process. She got us funding and closed within a very quick turn around time even with a holiday in the mix. Everything went smoothly. We couldn't of asked for a better experience!
Mykayla
Janesville
WI
Date:
12/7/2025
5
5555555
Everything was smooth and perfect. All technical information and support was provided by Jerry and his team. Jerry gave me a good price, helps me with my first home owner/buyer loan and he explained to me very clearly about the process.
Lavern
Chicago
IL
Date:
12/7/2025
5
5555555
Very responsive and kind to all of our questions - non judgemental
Ethan
Minneapolis
MN
Date:
12/7/2025
5
5555555
Nothing at this time
Frances Christine
Boiling Springs
SC
Date:
12/7/2025
5
5555555
So responsive and supportive and just nice
Heather B
Ocala
FL
Date:
12/7/2025
5
5555555
Peter and the team were excellent . Everything that they could control was done in such a timely manner. Peter was honest and very helpful. My family and I are very grateful and appreciate all the help and advise through the home buying process
Eric
Spring Valley
CA
Date:
12/7/2025
5
5555555
Everything
Rhonda J
Geneva
IN
Date:
12/7/2025
4
4444444
Easy to work with
Rachel
Claremont
NH
Date:
12/7/2025
5
5555555
The communication was wonderful! As a first time home buyer, I wouldn't wanna recommend anyone else other than Brittany! She explained every step of the process and always got back to you in a quick amount of time. She was super nice and knowledgeable. Id recommend her to anyone!
Darcy
Cheyenne
WY
Date:
12/7/2025
5
5555555
Jared and his team were so helpful and very responsive anytime we had questions.
Ellen E
Beaverton
OR
Date:
12/7/2025
5
5555555
Both Alex and Rachael were extremely helpful and quick to get me information and explain anything I was unsure of. I am so thankful that this experience went smoothly. I've heard many horror stories of the home buying process from my friends and family and I honestly do not have any complaints. I'm appreciative that they were able to help make this work for me. Alex always followed up on any questions that my realtor and I had.
Angela
Racine
WI
Date:
12/7/2025
5
5555555
Teri was very responsive when we had interest in a home and the loan process went so smoothly (from what we could see on our end)! She was a pleasure to work with!
Savanna D
La Grande
OR
Date:
12/7/2025
5
5555555
Chase was very helpful, informative, and responsive! He made the process so much less stressful especially with our rushed time restraint!
Anna
Hot Springs
AR
Date:
12/7/2025
5
5555555
Megan was extremely professional and responsive.
April
Porter
TX
Date:
12/7/2025
5
5555555
Alli was extremely helpful and got back to us right away with any questions or concerns we had .
Olivia
Date:
12/7/2025
5
5555555
Alli was quick to respond and told me up front exactly what was needed, which made everything easy and smooth
Martin
Date:
12/7/2025
5
5555555
Clear and direct communication from team lead (SA).
Samuel
Vienna
VA
Date:
12/7/2025
5
5555555
Dan and his team were very helpful in explaining options, rates, and the whole process of buying a home. Their communication was timel, and they always kept a friendly tone!
Zachary
Saint Cloud
MN
Date:
12/7/2025
5
5555555
Bryan and his team have always done a great job for my family and I
Blake
Rocklin
CA
Date:
12/7/2025
5
5555555
The process was amazing and her telling us things we needed to make this process easier for us.
Jacey
Manila
AR
Date:
12/7/2025
5
5555555
Andrei was very responsive and easy to communicate with.
Rory
Phoenix
AZ
Date:
12/7/2025
4
4444444
I had resend the same document over and over again. I did not close on the date promise I had to pay addtl rent for not closing on time
Diane
Country Club Hills
IL
Date:
12/7/2025
5
5555555
the team - all of them
Sassan
N Wilkesboro
NC
Date:
12/7/2025
5
5555555
Fairway was easy to work with, great at communicating. Left nothing unsaid and we never felt like we were unclear on what was needed during the process or what the process looked like. THANK YOU for making a mortgage experience so seamless and easy!
Ninette
Westfield
IN
Date:
12/7/2025
5
5555555
very professional, very informative great over all experience
Christopher
Boston
MA
Date:
12/7/2025
5
5555555
Tanja and her team pursued the special loan I needed. They communicated effectively and explained each step requited for ensuring I submitted all the necessary paperwork for approval. If you are looking for a house and need a mortgage company then Tanja and team are the only ones I would ever recommend. They were on poiny with everything and truly made the process easier. Thank you Tanja and Team!
Kenneth L
Belton
TX
Date:
12/7/2025
5
5555555
You guys were amazing! We appreciate all the hard work and quick response from the team.
Danielle
Rocklin
CA
Date:
12/7/2025
5
5555555
Everythin was super easy and we didn't need to worry about anything
Kamryn
Hayes
VA
Date:
12/7/2025
5
5555555
Dave was very responsive and helpful through the whole process
Jeffrey J
Ocala
FL
Date:
12/7/2025
5
5555555
Brian makes the whole process smooth and easy to follow. Thank you Brian.
Jordan A
Warrenton
MO
Date:
12/7/2025
5
5555555
Raygen was very helpful, kind, and very, very professional.
Ray
Higginsville
MO
Date:
12/7/2025
5
5555555
Maria was on top of everything all the time. This was the easiest house buying experience we have ever
Terry Y
Nampa
ID
Date:
12/7/2025
5
5555555
Communication, support, and knowledge!!!
Dempsey
Phoenix
AZ
Date:
12/7/2025
5
5555555
Answered all my questions closed in a month like he said we would 😀
Sarah
Freeport
ME
Date:
12/7/2025
5
5555555
Jeremy, Mark and the entire Moore Team are amazing to work with! They kept us informed of where our loan was at in the process and answered every question and even helped us save a little money from our initial quote!
Angela
Hapeville
GA
Date:
12/7/2025
4
4444444
your knowledge and how you explain things
Lauren
Gladewater
TX
Date:
12/7/2025
5
5555555
Diane and Serci were AMAZING! Very organized and very professional! They were put on a time sensitive task to get my loan completed and they could not have done any better! Very much appreciated their knowledge, detail oriented professionalism. They are truly the best!!
Shawn R
Lawrence
KS
Date:
12/7/2025
5
5555555
I didn't have to flip a finger
Edgar Omar
Fort Worth
TX
Date:
12/7/2025
5
5555555
Whole processing was on timely manner and it was a smooth proces.
Slesha
Edmond
OK
Date:
12/7/2025
5
5555555
kept me updated on a consistent Basis
Hayden Clifton
Houston
TX
Date:
12/7/2025
5
5555555
Honestly, Gavenn has great open communication. When we had a question, he had an answer through the entire process. He made it smooth sailing for a stressful life task.
Haily
Ridgefield
WA
Date:
12/7/2025
5
5555555
Easy of process, great communicstion and customer seevice
Scott William
Olathe
KS
Date:
12/7/2025
5
5555555
Tim and his team did everything possible to get my clients to a successful close. My first-time home buyer needed a little extra support to understand and work through the process. Tim provided more support anoce and beyond just the loan process.
Melody
Bowie
TX
Date:
12/7/2025
5
5555555
Marsha found me a loan that fit my unconventional circumstances.
Malorie
Mitchell
IN
Date:
12/7/2025
5
5555555
Shannon is the definition of professionalism, persistance and great knowledge. Working with Shannon as the lender for my client definitely made my client's home purchasing experience much easier and stress-free, there wasn't a single hurdle or a stone on the road. Shannon, thank you so much for what you do .
Alfredo
Temple
TX
Date:
12/7/2025
5
5555555
Linda and her team were very helpful throughout the process and answered any questions we had in a very timely manner. They worked their tales off to say the least. I would recommend Linda and her team to anyone that is looking to buy a home.
Eric
Wild Rose
WI
Date:
12/7/2025
5
5555555
Communication, attention to detail, and mainly all information provided was clear.
Hugo Daniel
Leesburg
VA
Date:
12/7/2025
5
5555555
The whole team worked very hard during the whole process.
Rex Chang
Phoenix
AZ
Date:
12/7/2025
5
5555555
The constant communication with the whole process! All the help and answering all our questions. Also how fast the loan and everything was approved. The amazing dedication, hard work and customer service skills from Chris, Claudia and Alina.
Nicole
Sahuarita
AZ
Date:
12/7/2025
5
5555555
Everyone was friendly, caring, and helpful!
Megan
Columbus
IN
Date:
12/7/2025
5
5555555
Easy and quick
Alexis Enrique
Phoenix
AZ
Date:
12/7/2025
5
5555555
She was very responsive always giving us a response quickly. She made the process easy to do for new time home buyers
Michael
Manchester
MO
Date:
12/7/2025
5
5555555
Great communication!
Natalie
Fort Worth
TX
Date:
12/7/2025
5
5555555
Communication was quick and easy , very friendly interactions and made the process easy !
Justin
Grand Saline
TX
Date:
12/7/2025
5
5555555
it was nice experience
Ranjan
Edmond
OK
Date:
12/7/2025
5
5555555
Your communication and assistance with matters i was not familiar with was great ! And your patience.
James Gregory
Lindale
GA
Date:
12/7/2025
5
5555555
Whenever we had questions Terri was always quick to reply. All the important details were explained in a way that we could understand easily.
Brennen
Dupo
IL
Date:
12/7/2025
5
5555555
Communication was very prompt and informative. He made the whole process relatively easy and stress free
Craig
Utica
OH
Date:
12/7/2025
5
5555555
Mitch went above and beyond with creative and strategic negotiations to help me secure my home. He didn’t just process paperwork but truly advocated for me. He explored every option, communicated clearly, and crafted solutions that fit my situation perfectly. His dedication, expertise, and willingness to think outside the box made the entire experience not just smooth, but exceptional.
Toni
Hopewell
VA
Date:
12/7/2025
5
5555555
Justin was incredibly responsive to questions and helpful throughout the home buying process. This was our second home we have purchased with his assistance! 10/10 would recommend his expertise.
Hailey
Grove City
OH
Date:
12/7/2025
5
5555555
Communication and openness to explaining everything
Garrett L
Rockford
AL
Date:
12/7/2025
5
5555555
Very fast and responsive! Becky made the home buying experience very easy for us.
Steven
Dousman
WI
Date:
12/7/2025
5
5555555
Bowen and his team was always willing to go the extra mile to make this work and never minded answering any of our questions!
Debra Sue
Lakeland
GA
Date:
12/7/2025
5
5555555
Very helpful and punctual
Jonathan
Mount Vernon
OH
Date:
12/7/2025
5
5555555
Thank you Mackenzie for taking care of everything quickly and efficiently
Michael K
La Plata
MD
Date:
12/7/2025
5
5555555
Tara was able to make everthing go so smooth never gave up..
William
Deland
FL
Date:
12/7/2025
5
5555555
Very friendly, quick to respond to questions and overall helpful!
Candice
Siloam Springs
AR
Date:
12/7/2025
5
5555555
He's so easy to work with, he keep what he promise and he treat us well. He's always available to answer any questions thst we have.
Ramon M.
Spring Valley
CA
Date:
12/7/2025
5
5555555
Nicole was so knowledgeable and patient with us through this whole process. She helped us navigate the VA loan process with ease! She always took time to explain in detail everything we were signing and just over all took great care of us!
Christopher Edward
Haslet
TX
Date:
12/7/2025
5
5555555
The communication was absolutely amazing. Hardworking and proactive team
Kaylynn
Killeen
TX
Date:
12/7/2025
5
5555555
Even through the struggles of the shutdown and delays, you and your team gave us every attention to detail. We are so grateful for your perseverance in helping us achieve our lending needs for this purchase!
April
Amelia
OH
Date:
12/7/2025
5
5555555
THis was not mine first home , but i have to tell you that your help in getting all the paper work done was outstanding i could ask for more it was done very professional and with lost care and lost help in mine case with out a computer you when over extra mile to help me thank you so much your were one of mine best mortgage company , i am going to use you from no on and i will recomend you to all mine friends. Thankk you muchas gracias.
Teresa M
Killeen
TX
Date:
12/7/2025
5
5555555
Very responsive, always available, quick service, knowledgeable, always kept up to date on progress
Erica
Terre Haute
IN
Date:
12/7/2025
5
5555555
Everything moved along quickl.
Helen K
Grand Junction
CO
Date:
12/7/2025
5
5555555
5.0 Stars!
Jade Winn
Date:
12/6/2025
5
5555555
Everyone we spoke to was very professional and very helpful and andwered any questions that poped up along the way very thorough and respectfully.
Jade Rhianna
Leander
TX
Date:
12/6/2025
5
5555555
Highly recommended. Great communications explaining each part of the process. Great problem solvers. Speedy response time.
Deborah
Johnson City
TN
Date:
12/6/2025
5
5555555
Highly recommended. Great communications explaining each part of the process. Great problem solvers. Speedy response time.
Deborah
Johnson City
TN
Date:
12/6/2025
5
5555555
JJ made it great
Robert
Leawood
KS
Date:
12/6/2025
5
5555555
JJ made it great
Robert
Leawood
KS
Date:
12/6/2025
5
5555555
Caring and kept right on it to get it done
Patricia Lee
Mesa
AZ
Date:
12/6/2025
5
5555555
Caring and kept right on it to get it done
Patricia Lee
Mesa
AZ
Date:
12/6/2025
5
5555555
Honest with us and straight up, we never had any negative surprises through the process.
Colten Charles
Missouri Valley
IA
Date:
12/6/2025
5
5555555
Honest with us and straight up, we never had any negative surprises through the process.
Colten Charles
Missouri Valley
IA
Date:
12/6/2025
5
5555555
It was great to have a whole team of support.
Ricky L
Bluffton
IN
Date:
12/6/2025
5
5555555
It was great to have a whole team of support.
Ricky L
Bluffton
IN
Date:
12/6/2025
5
5555555
Diane was super easy to work with and she made the process painless. We would recommend her to anybody.
Jennifer
Saint Petersburg
FL
Date:
12/6/2025
5
5555555
Diane was super easy to work with and she made the process painless. We would recommend her to anybody.
Jennifer
Saint Petersburg
FL
Date:
12/6/2025
5
5555555
Great communciation and flexibility. The team helped us achieve our financial goals.
Danielle
Clayton
NC
Date:
12/6/2025
5
5555555
Great communciation and flexibility. The team helped us achieve our financial goals.
Danielle
Clayton
NC
Date:
12/6/2025
5
5555555
Preston is fabtastic to work with and responsive to every request and need . He has a great personality and goes above and beyond . The process was a great experience I highly recommend for anyone to work with him on a future purchase. You will not regret it!!
Karen
Canyon Lake
TX
Date:
12/6/2025
5
5555555
Preston is fabtastic to work with and responsive to every request and need . He has a great personality and goes above and beyond . The process was a great experience I highly recommend for anyone to work with him on a future purchase. You will not regret it!!
Karen
Canyon Lake
TX
Date:
12/6/2025
5
5555555
The whole process was very smooth. From start to finish the entire staff was wonderful. Everyone was efficient and knowledgeable.
Emily
Ontario
OH
Date:
12/6/2025
5
5555555
The whole process was very smooth. From start to finish the entire staff was wonderful. Everyone was efficient and knowledgeable.
Emily
Ontario
OH
Date:
12/6/2025
5
5555555
Tyler and the team at fairway communicated very well with me.
Robert B
Chesterfield
SC
Date:
12/6/2025
5
5555555
Tyler and the team at fairway communicated very well with me.
Robert B
Chesterfield
SC
Date:
12/6/2025
5
5555555
Responds to questions very quickly. Great communication.
Laurie
Watertown
WI
Date:
12/6/2025
5
5555555
Responds to questions very quickly. Great communication.
Laurie
Watertown
WI
Date:
12/6/2025
5
5555555
5.0 Stars!
Pearson S
Date:
12/6/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers