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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
very easy
Jacob
Prairie Village
KS
Date:
12/18/2025
5
5555555
Pete always answered the phone. Extremely knowledgeable and answered any questions I had. on top of his professionalism pete is overall just a great guy and someone I'd grab a beer with. In excited to work With Pete on future deals. I'm incredibly grateful for the fairway team
Joseph Aaron
Foxborough
MA
Date:
12/18/2025
5
5555555
Peter helped us purchase our first house 2 years ago and just helped us refinance it this month. We would not use anyone else. We trust him and are thankful for his quick communication and knowledge with everything!
Sarah Grace
Odenville
AL
Date:
12/18/2025
5
5555555
Leslie and Alina were very professional, clear, concise and were able to move quite quickly when we needed to. It was a pleasure working with them.
Garfield
Los Angeles
CA
Date:
12/18/2025
5
5555555
James worked so hard to give me tons of advice to get things lined up prior to loan process. He was so patient and understanding. He took his time with explaining all the steps . His response time was quick so I never had to wait long with my questions . We had a unique loan situation . He made me feel so comfortable through it all. Thanks James for getting us in our dream home for Christmas !!! I'll always recommend you to all my friends!
Megan
Woodburn
IN
Date:
12/18/2025
5
5555555
Communication
William S
Dunn
NC
Date:
12/18/2025
5
5555555
I love you guys! So easy to work with!
Brenda Lynn
Saint Joseph
MO
Date:
12/18/2025
5
5555555
Traclet was professional and made the process stress free.
Vicki
Indianapolis
IN
Date:
12/18/2025
5
5555555
jenna was quick to answer all questions and explained everything thoroughly
Ryan
Aberdeen
MD
Date:
12/18/2025
5
5555555
Paul's communication was ver good.
Kevin
Council
ID
Date:
12/18/2025
5
5555555
Todd is super friendly and ALWAYS available to answer questions and explain the process of our loan and kept us informed through each step as the loan moved forward
Ann Ellen
Lees Summit
MO
Date:
12/18/2025
5
5555555
Helpful guidance
Matthew G
Halifax
PA
Date:
12/18/2025
5
5555555
Jeff laid out clear step by step instructions on to do's, which I appreciated. He was very thorough and informative. 10/10 would recommend
George Kellen
Sheridan
IN
Date:
12/18/2025
5
5555555
Easy to work with
Amanda
Mapleton
IL
Date:
12/18/2025
5
5555555
Genie & Jennifer answered all my questions & concerns in an expedient & profesdional manner. They were great!
Peggy
Alpharetta
GA
Date:
12/18/2025
5
5555555
Very professional no surprises answer questions in a timely manner
Scott Harold
Goodyear
AZ
Date:
12/18/2025
5
5555555
Colleen was amazing. She helped us get everything in order to get the home of our dreams. We are very happy with her services and definitely will recommend Colleen Rodriguez and Fairway Home to friends and family looking to purchase a home! Thank you so much!
Shawn
Spring Hill
FL
Date:
12/18/2025
5
5555555
The support and clear guidance
Bryan
Wentzville
MO
Date:
12/18/2025
5
5555555
Todd kept us up to date as our loan preceding through the journey
Robert Glenn
Lees Summit
MO
Date:
12/18/2025
5
5555555
Rob is knowledgeable, professional, and responsive. He gave us financing options with different payments vs. lower closing costs.
Dieter
Fredericksbrg
VA
Date:
12/18/2025
5
5555555
Your team is so great and communicative! Things were explained so well and we felt confident going into our closing that everything was taken care of and we got the best deal out there!
Sydney
Flower Mound
TX
Date:
12/18/2025
5
5555555
a first time homebuyer was stressful at times and unknown possibilities. Mike was available 24 seven to answer any of our questions and guide us through the home buying process. He made it so easy and comforting knowing that him and his team were taking good care of us. We had the most wonderful experience buying our first time home and are so grateful for you and your team.
Shawna Marie
Portola
CA
Date:
12/18/2025
5
5555555
Mike was very proactive and responsive at the same time. He was very efficient with communication and made the entire process very smooth. I would definitely recommend him and his team to any upcoming buyers.
Paul
Madison
WI
Date:
12/18/2025
5
5555555
Crystal is one of the best in the biz...she's always professional, diligent with communication, and can handle any challenge thrown at her!
Heath
Temple
TX
Date:
12/18/2025
4
4444444
Fast and friendly
David
Fruitland
ID
Date:
12/18/2025
5
5555555
From the first call I made to Sharon, I felt more comfortable moving into this whole new experience of purchasing a home. She explained the different options I had, gave great recommendations, followed up through every step along the way, and then the upload process and signing for documents couldn't have be easier. It really couldn't have been a smoother process from start to finish!
Matthew Karl
Foley
AL
Date:
12/18/2025
5
5555555
She always call and swer my calls
Rafael M
Charlotte
NC
Date:
12/18/2025
5
5555555
THE BANK. CHRIS WAS VERY REASSURING
Bonita L
Blue Point
NY
Date:
12/18/2025
5
5555555
Rachel just always being available time and time to explain the numbers to us . I really appreciate all you did .
Bianca
New Castle
CO
Date:
12/18/2025
5
5555555
Angie and her team are amazing! They do everything so quick, answer questions in a timely manner and make it feel so effortless. The communication is 10/10 between everyone on the team! Couldn't pick a better group to work with!
Courtney
Mooresville
IN
Date:
12/18/2025
5
5555555
Working with Brad and his team was a pleasure. They took their time and answered all my question. They made getting a mortgage which can be stressful such a great experience. Would highly recommend! Thanks Brad for making getting our new home such a breeze.
Nancy
Union Grove
WI
Date:
12/18/2025
5
5555555
Great communication and easy process, thanks to you.
Laura M
Albertville
MN
Date:
12/18/2025
5
5555555
Phenomenal with guiding us through the process and very attentive at all times
Robert
Marshfield
MA
Date:
12/18/2025
5
5555555
Pierce made the process seamless from start to finish. He was always available to talk through the details and explained In laymen's terms. This was my second transaction with Pierce and I'm sure it won't be the last!
Kara
Shoreline
WA
Date:
12/18/2025
5
5555555
Communication is the key to success and Taylor did it in the most professional manner which made my experience on buying my 12th home the most pleasant of all. Daniel Castaneda
Daniel G
Edmond
OK
Date:
12/18/2025
5
5555555
This was my first time buying a house and I didnt know all the details so Pete took the time to explain it to me and ensured I understood everything. Made the process so much better and less stressful!
Kimberly
Abingdon
MD
Date:
12/18/2025
5
5555555
Easy to talk to - understanding - always replies within a reasonable time
Gjovana
Yonkers
NY
Date:
12/18/2025
5
5555555
Attention to detail and great follow up. sure responsive to questions.
Donna Lee
Buckeye
AZ
Date:
12/18/2025
4
4444444
Jerry was very easy to work with and professional .
Romond Daniel
Pingree Grove
IL
Date:
12/18/2025
5
5555555
Scott communicated well and cared about me and my family.
Thomas A
Dacula
GA
Date:
12/18/2025
5
5555555
Mitch was an absolute delight to work with. We began working with him over a year ago, and his guidance and expertise ultimately landed my husband and me in our dream home. He made the entire process smooth and seamless—we truly can’t sing his praises enough. Thank you, Mitch, for being a constant source of support and a steady navigator throughout this purchase. We also loved that whenever we reached out, he greeted us with “Hey Team”—a thoughtful touch that reminded us we were all in this together. Thank you!
Janet A
Roanoke
VA
Date:
12/18/2025
5
5555555
Justin was extremely helpful in answering our questions and guiding us through the loan process. I highly recommend Justin if anyone needs a mortgage!
Russell A
Upper Sandusky
OH
Date:
12/18/2025
5
5555555
Tara was very knowledgeable and quick to respond to my questions. She made the purchasing process smooth. This was the easiest buying experience we've ever had. I'd highly recommend Tara for your home buying needs.
Ashleigh
Deland
FL
Date:
12/18/2025
5
5555555
Erin is always so communicative and works every avenue to ensure we reach closing! This is our third time using Erin!
Kendra Nicole
Vass
NC
Date:
12/18/2025
5
5555555
Great job!
Darrell
Magnolia
TX
Date:
12/18/2025
5
5555555
FriendLu, fast, and reassuring the entire way
Raymond Joseph
Mesa
AZ
Date:
12/18/2025
5
5555555
We appreciated your communication and expertis! This made buying our first home quite enjoyable!
Joseph Daniel
Pinson
AL
Date:
12/18/2025
5
5555555
The Communication was straightforward and assistance in explaining things helped me out a ton as a first time homebuyer
Jacob Taylor
Richmond
MO
Date:
12/18/2025
5
5555555
Linda and her team responded promptly, explained things incredibly well for us first time home buyers and was overall just wonderful to work with, thank you!!
Lexi J
Oshkosh
WI
Date:
12/18/2025
5
5555555
Mitchell and the team's communication was thorough and the processes were smooth. The whole team was great to work with.
Tristan L
Roanoke
VA
Date:
12/18/2025
5
5555555
Abi is a fantastic loan officer. We had a wonderful experience working with him; he is an effective communicator and was incredibly efficient in completing our loan. He made the entire process smooth and stress-free.
Bimal
Pickerington
OH
Date:
12/18/2025
5
5555555
Todd Is very professional. He made everything painless.
Brian
Lake Winnebago
MO
Date:
12/18/2025
5
5555555
This was easily the smoothest and fastest closing we've ever had. Will definitely come back again.
Andrew W
Dewey
AZ
Date:
12/18/2025
5
5555555
You guys staying on top of the whole process was awesome and having people to talk to if we had issues with the process made it smooth.
Jeremy
Waldron
IN
Date:
12/18/2025
5
5555555
Very reaponsive and easy to work with
Caleb
Genoa City
WI
Date:
12/18/2025
5
5555555
Cynthia is proactive, and she makes the proces s headache free.
Chrysta S
Moody
AL
Date:
12/18/2025
5
5555555
Everything
Hunter J
Georgetown
DE
Date:
12/18/2025
5
5555555
Whatever question we had he answered and he will willing to work with us every step of the way to get a monthly payment that works for us
Katelyn
Tucson
AZ
Date:
12/18/2025
5
5555555
Availability and great team work. As a first time buyers all my questions were efficiently addressed. I was supported from the very beginning to closing working within my budget.
Norma
Sun City West
AZ
Date:
12/18/2025
5
5555555
It was pretty smooth with very few speed bumps. Donna communicated well concerning what we needed and how the process was moving along.
Numion John
Ocean Springs
MS
Date:
12/18/2025
5
5555555
communication Jared made sure to answer all of our questions and made sure we made good decision
Noufal
Beaverton
OR
Date:
12/18/2025
5
5555555
Jon was absolutlely incredible in the process of buying my first home. He was extremely responsive, clear with his explanations, and made me feel confident in the biggest purchase of my life. Jon took time ensure that I was never in the dark and one step ahead of the processing anticipating the next step of the house purchase. I knew he had my best interest in mind from start to finish and was there to answer any and all questions. I could not recommend him enough
Greysen
Beaverton
OR
Date:
12/18/2025
4
4444444
It was great
Joseph Andrew
Harlingen
TX
Date:
12/18/2025
5
5555555
As a first time homebuyer it was a no brainer to go with Shannon's team, SHOUT OUT SIERRA! The process was so smooth and communication was 10/10. Any questions I had were answered quickly and with so much patience. I knew buying a house would be stressful and no one writes a handbook on it, but Sierra was amazing and helped me with every step! Minimal stress and in the end a beautiful home!
Megan
Pueblo
CO
Date:
12/18/2025
5
5555555
Communication was great, always kept us updated every step of the way and answered all questions we had
Ashley
Abingdon
IL
Date:
12/18/2025
5
5555555
Personal contact with loan processors
Bethany R.
Knoxville
TN
Date:
12/18/2025
5
5555555
Responsive, genuine and transparent
Mark
Salt Lake City
UT
Date:
12/18/2025
5
5555555
Communication and very prompt to return my calls. Great follow through. Thank,
Jeffery Yongmun
Madisonville
TN
Date:
12/18/2025
5
5555555
Chip was always avaible to answer our questions, no matter how small, within 24 hours of our request.
Cheryl
Valdosta
GA
Date:
12/18/2025
5
5555555
Ben is fantastic! He made our first time home buying process go very smoothly. He is knowledgeable, personable, and went above and beyond to make sure we had a good understanding of each step of the process. Thank you Ben!
Alexis C
Oconomowoc
WI
Date:
12/18/2025
5
5555555
Speedy response when had questions. It was a stress free process
Diana L.
Fishers
IN
Date:
12/18/2025
5
5555555
Tiaira worked with me to find a home that would fit my budget and even when I had to delay my purchase due to unfavorable market conditions, we were able to pick up where we left off when the situation was better and I was able to make my first home purchase!
James
Saint Paul
MN
Date:
12/17/2025
5
5555555
Josh is a great guy to work with! He is prompt, courteous and very pleasant to work with. He made the loan process much easier and went above and beyond our expectations. We highly recommen Josh to any of our friends & family.
Audra M
Osseo
WI
Date:
12/17/2025
5
5555555
5.0 Stars!
Brandi Glasser
Date:
12/17/2025
5
5555555
Shannon and her team are very professional, kind, and on top of it! The communication was amazaing and made the process so easy.
Brandi
Colorado Spgs
CO
Date:
12/17/2025
5
5555555
The entire experience was great from start to finish. Jason goes above and beyond to ensure that everyone involved receives the best service possible, all while flawlessly balancing patience and persistence. I would recommend him 10/10. Thanks again, Jason!
Casey Taylor
Coxs Creek
KY
Date:
12/17/2025
5
5555555
It was quick and easy.
Elizabeth A
Danville
IN
Date:
12/17/2025
5
5555555
Seriously, so glad we went with this lender. He made an experience much smoother, staid involved through the whole process, and updated us with everything that was going on.
Whitney
Date:
12/17/2025
5
5555555
Thank you! Andrew Dubiel
Andrew
Indianapolis
IN
Date:
12/17/2025
5
5555555
Everything
Joseph Daniel
Lincolnton
NC
Date:
12/17/2025
5
5555555
Michell's belief in the fact that she and Hallmark we're gonna get it done for me. She never waved and I thought that was great.
Celeste M
Kansas City
MO
Date:
12/17/2025
5
5555555
Explaining every detail and being patient with all our questions
Candace
Mansfield
OH
Date:
12/17/2025
5
5555555
5.0 Stars!
Tara
Date:
12/17/2025
5
5555555
The team always kept me well informed in a timely manner. Everyone was kind, friendly, and helpful through the whole process.
Tara
Irwin
PA
Date:
12/17/2025
5
5555555
Great team communication, explains things with a great level of detail, and care shown for your clients.
Rebecca
Leawood
KS
Date:
12/17/2025
5
5555555
Expert, knowledgeable, and friendly. Brad helped us with everything in buying a condo in Florida! 😀
Denice Catania
Date:
12/17/2025
5
5555555
Terri was great. was very helpful & informative She was always there to answer any questions no matter the time of day
Justin Michael
Point
TX
Date:
12/17/2025
5
5555555
Working with Anne was an absolute pleasure from start to finish. She was knowledgeable, responsive, and truly had my best interests in mind throughout the entire home-buying process. She took the time to explain every step clearly, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and manageable. I always felt supported and confident knowing she was handling my loan. I would highly recommend her to anyone looking for a reliable, professional, and caring lender.
Katelynn Rose
Idaho Falls
ID
Date:
12/17/2025
5
5555555
The whole experience beginning to end was very easy. The communication was clear. We always knew what the next step was. Clint and his team were easy to work with. We were never left wondering what the next step was.
Thomas Michael
Birmingham
AL
Date:
12/17/2025
5
5555555
I had a great experience using Danny and his team. They were knowledgeable, responsive, and made the whole process straightforward and stress-free. Everything was clearly explained, and I felt confident at every stage. Highly recommend to anyone looking for reliable and efficient mortgage advice.
David
Spring
TX
Date:
12/17/2025
5
5555555
Excellent team!
Dustin Vancuren
Date:
12/17/2025
5
5555555
Colin helped us have the best homebuying experience from our very first call. He listened to what we wanted and helped us find our way to our very first home. Thank you Colin! Another big shoutout to Lucas. Thank you Lucas! Both Colin and Lucas were always available, patient with answering all our questions all through. We could not be any happier with the wonderful experience we had.
Varsha
Apex
NC
Date:
12/17/2025
5
5555555
The entire process was easy, painless, and faster than expected.
Michael
Miami
FL
Date:
12/17/2025
5
5555555
Dana and David were awesome and organized.
Douglas D
Maggie Valley
NC
Date:
12/17/2025
5
5555555
Absolutely nice and attentive whenever we had questions.
Shelley R
Carpentersville
IL
Date:
12/17/2025
5
5555555
Responses to emails were prompt.
Judith Kay
McDonough
GA
Date:
12/17/2025
5
5555555
Eric was upfront and communicated clearly through the whole process
Randi
Boynton Beach
FL
Date:
12/17/2025
5
5555555
Dana was amazing her comment to getting the job done and advising what to do and not to do is above and beyond the normal she really cares💜
Robyn D
Denver
CO
Date:
12/17/2025
5
5555555
Constant communication and patience !
Trevor Eugene
Casper
WY
Date:
12/17/2025
5
5555555
Heather Neuner at Fairway Mortgage is nothing short of exceptional. Our construction loan was challenging in every sense of the word. Appraisals, timelines, curveballs we didn’t see coming, and moments where it felt like the whole thing might tip over. Through all of it, Heather stayed steady, sharp, and relentlessly committed to getting us to the finish line. She didn’t just process a loan. She problem-solved, communicated clearly, fought for solutions, and kept everything moving when it would’ve been easy to stall. There were storms, and she helped us weather every single one. We truly could not have done this without her. Thanks to Heather, we’re moving forward with a new home that’s going to be absolutely perfect. If you’re facing a construction loan or anything even remotely complex, you want Heather in your corner
Craig Sutherland
Date:
12/17/2025
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated

Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
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Second Corporate location was opened in Plano, TX

Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services

First Military Mortgage Specialist Boot Camp and Home Giveaway

Began servicing loans

Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states

Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com

Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers