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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Stuart communicated very well, and would always get back to me in a quick timeline. He encouraged any questions just ask, as Bridge loans are new to people who haven't been exposed to them before. He was always professional, but also put you at ease throughout the whole process.
Timothy
Gainesville
GA
Date:
11/12/2026
5
5555555
He had great communication with us Never left us on read and would call us back immediately!
Jason
Kent
OH
Date:
11/12/2026
5
5555555
Love working with yall🥳
Kenny
Lampasas
TX
Date:
11/12/2026
5
5555555
Nathan and his team were extremely helpfu! They processed my application quickl. Communication was excellent! I would definitely use them again
David
Beverly Hills
FL
Date:
11/12/2026
5
5555555
Excellent communication, quick response to my questions. Great service. Kept me informed thru the process. Would definitely 100% recommend.
Elsa
Red Oak
TX
Date:
11/12/2026
5
5555555
The service and communication Becky provided throughout the whole process was excellent. All documentation was clearly explained when needed and any questions we had day or night were answered right away. Bottom line is... she gave us the guidence needed to make the effort as stess free as possible with success in the end. I would highly recommend using Fairway Home Mortgage to anyone!
Jason
Williams Bay
WI
Date:
11/12/2026
5
5555555
there was no unnecessary communication. Everything was professional and the only contact was strictly business. Everything was explained in a way for me to understand it and this made for a very easy transaction.
Ricky
Copperas Cove
TX
Date:
11/12/2026
4
4444444
Beata was very personal and involved. She is very knowledgable and her team really made things run smoother for us!
Maria Del Mar
Elk Grove Village
IL
Date:
11/12/2026
5
5555555
Katarzyna and her team are very professional, communicative, and very thorough. Katarzyna went above and beyond for my mother and I. She helped make our dream come true! Simply the best!
Nancy
Romeoville
IL
Date:
11/12/2026
5
5555555
Christine was so helpful to us throughout this whole process. She took her time explaining everything and guiding us along the way. We truly appreciate everything she did and you can tell she truly cares about her clients. I could not reccomend her and her team enough!
Arielle
Uniontown
OH
Date:
11/12/2026
5
5555555
I was able to work with Christina and Brad Maquet as awell as Brad as we moved towards closing. They were prompt and professional which the made the process seamless. I would definitley recommend them to anyone looking for a team that will support you even beyond blosing.
Stanley
Pflugerville
TX
Date:
11/12/2026
5
5555555
Chad was so helpful during the whole process! This was a new, scary, experience for me and Chad made everything so simple and easy along the way!
Bailey
Crown Point
IN
Date:
11/12/2026
5
5555555
prompt response and Completion
Robert
Tucson
AZ
Date:
11/12/2026
5
5555555
Ben was great, have used Ben for several loans and he always has been a wealth of information and experience and looks out for us for the ur loans.
Michael
Spokane
WA
Date:
11/12/2026
5
5555555
Chris maintained constant communication and was responsive through the entire process. He was knowledgable, which showed up in the setting of his expectations, as well as the alignment of his initial evluations to the end result. And he's a super nice guy!
Smyrne
Gastonia
NC
Date:
11/12/2026
5
5555555
Communication was out of this world. Made what usually is a very stressful process very easy and relaxing
John
Sewell
NJ
Date:
11/12/2026
5
5555555
Ben's communication is stellar. he took calls at off hours, made sure all pieces were aligned, and was able to make sure all of our questions were answered
Andrew
Madbury
NH
Date:
11/12/2026
5
5555555
Jeremy was great at communication. He followed-up in a timely manner and his team made sure I had all of the information I needed. I haven't purchased a home in years and this was the first time I purchased in Georgia. Jeremy was extremely helpful and walked me through line by line of the process, answering any questions I might have and with thorough explanations.
Hannah
Atlanta
GA
Date:
11/12/2026
5
5555555
Linda and Dylan were an extremely kind, knowledgeable and helpful team. They were always immediately available when we had quest experience was beyond expectations.
Susan
Wylie
TX
Date:
11/12/2026
5
5555555
The communication was top notch! Our processor, Delaine, did an outstanding job keeping us informed along the way. She explained everything in detail and never hesitated to help when we had questions. Michael was quick to follow up and make sure we were on track. We even got to close a week early because everyone was so efficient!
Daniel
Crossville
TN
Date:
11/12/2026
5
5555555
Trustworthy, relatable, understanding, easy to talk to, and walks you through step by step. I would recommend them over and over.
Abby
Gettysburg
PA
Date:
11/12/2026
5
5555555
Communication was very prompt, explaining the process every step of the way
Shirley
Sun City West
AZ
Date:
11/12/2026
5
5555555
Made the it so easy for me especially since I work out of town
Hector
Del Rio
TX
Date:
11/12/2026
5
5555555
Great communication
Carlos
Dimmitt
TX
Date:
11/12/2026
5
5555555
Michael was very responsive and it seemed he had his clients best interest out first and foremost.
Brandon
Bells
TN
Date:
11/12/2026
4
4444444
Rosie worked very hard to get us approved for the loan. She did everything in her power to help us and we appreciate that so much.
ELVIA
Oakland
CA
Date:
11/12/2026
5
5555555
Bailey was extremely knowledgeable, worked effectively and helpful to all my needs through the mortgage process. Bailey is extremely attentive to staying in touch and following up with you.
Jennifer
New Bern
NC
Date:
11/12/2026
5
5555555
Tim. He made the experience great! Thank you
Kurt
Spring
TX
Date:
11/12/2026
5
5555555
My husband and I are first time home buyers and Preston was so helpful and informative throughout the entire process! I would absolutely recommend his services to anyone in the home buying process!
Jessie3443
Date:
11/12/2026
5
5555555
Amazing customer service/friendly and knowledgeable.
Devin
Crown Point
IN
Date:
11/11/2026
5
5555555
The process was made super easy and whatever I didn't understand crystal explained it thoroughly. Overall was very helpful with everything.
Jillian
San Antonio
TX
Date:
11/11/2026
5
5555555
Quick communication, and helping us examine our options!
Bethany
Hickory
NC
Date:
11/11/2026
5
5555555
Very easy to work with and very helpful especially with me buying my first home!
Devyn Marquardt
Date:
11/11/2026
5
5555555
As a Realtor it is imperative to have a team that cooperates well and to have a trusted Lender. Joe led so well and his Lending team got us to the closing table without any challenges! You too will benefit from his professionalism, superior communication and kindness!
philip caldwell
Date:
11/11/2026
5
5555555
We truly couldn't have asked for a better experience working with Dennis Dennis! We had the pleasure of working with Dennis for both the purchase of our new home and securing a HELOC on our current home. Managing both processes simultaneously could have been incredibly stressful, but Dennis made everything feel so much easier for our family. He was always available to answer our questions, explain things clearly, and provide reassurance whenever we needed it. What stood out to us most was how genuinely kind, patient, knowledgeable, and dedicated he was throughout both transactions. We never felt like just another client. Dennis truly cared about helping us achieve our goals and making sure everything went as smoothly as possible. We are incredibly grateful for everything Dennis did for our family during such an exciting and important chapter in our lives. We would wholeheartedly recommend him to anyone looking to purchase a home or explore financing options. If you're looking for someone who is not only excellent at what he does but also genuinely cares about the people he works with, Dennis is your person! You'll be in wonderful hands!
Shannon
Bordentown
NJ
Date:
11/11/2026
5
5555555
We truly couldn't have asked for a better experience working with Dennis Dennis! We had the pleasure of working with Dennis for both the purchase of our new home and securing a HELOC on our current home. Managing both processes simultaneously could have been incredibly stressful, but Dennis made everything feel so much easier for our family. He was always available to answer our questions, explain things clearly, and provide reassurance whenever we needed it. What stood out to us most was how genuinely kind, patient, knowledgeable, and dedicated he was throughout both transactions. We never felt like just another client. Dennis truly cared about helping us achieve our goals and making sure everything went as smoothly as possible. We are incredibly grateful for everything Dennis did for our family during such an exciting and important chapter in our lives. We would wholeheartedly recommend him to anyone looking to purchase a home or explore financing options. If you're looking for someone who is not only excellent at what he does but also genuinely cares about the people he works with, Dennis is your person! You'll be in wonderful hands!
Shannon Potash
Date:
11/11/2026
5
5555555
really innovative and excellent effort to meet our fonancing needs. Was creative experience to be exactly what we needed
David
Boulder
CO
Date:
11/11/2026
5
5555555
Allen and his team are very professional, courteous, and efficient. Our mortgage experience was painless and expertly supported by Allen in a swift manner through all the steps. He stayed on top of the financial market on a daily basis and provided us with the best rate he could negotiate. We highly recommend Fairway Mortgage regardless of where in the 50 States you decide to purchase a property. I will definitely refer back to Allen and his team for the next property we will purchase.
Christian Drouin
Date:
11/11/2026
5
5555555
Steve made the process as smooth possible, even when we had delays with closing due to some repairs that the home needed prior to closing.
George
Portland
OR
Date:
11/11/2026
5
5555555
Austin and Todd are wonderful to work with a Fairway mortgage. They made buying our home less stressful!
Michelle Ellis
Date:
11/11/2026
5
5555555
Clear communication, also when issues came up we didnt know about it until they were resolved. Todd was great!
Michelle
Greenfield
IN
Date:
11/11/2026
5
5555555
Lindsay and her team have been incredible to work with and i would recommend anyone to work with them. They’ve been beyond helpful, had great insights to questions and situations I didn’t even know to ask about, and treated my fiance and I like family. 10/10 would recommend Lindsay and her team
Cody Ponder
Date:
11/11/2026
5
5555555
Constant communication, above and beyond understanding and getting my fiance and i things we didnt know we could get - lower rate and best use of seller consessions . lindsay and her team with Amanda were amazing
Cody
Fort Wayne
IN
Date:
11/11/2026
5
5555555
Ryan was very professional and answered all our questions right away. He kept us updated and informed throughout the process.
Loretta
Winston Salem
NC
Date:
11/11/2026
5
5555555
Greg and his teams professionalism, responsiveness and timeliness was impeccable. Greg was extremely detailed and walked me through every stage.
Taylor
District Heights
MD
Date:
11/11/2026
5
5555555
Great communication and positive attitude
Austin
Fairborn
OH
Date:
11/11/2026
5
5555555
Daniel made this experience amazing, his communication and ability to explain things in a way we understand was a game changer. He definitely went out of his way to make sure we had the best experience possible.
Andrew
Wisconsin Dells
WI
Date:
11/11/2026
5
5555555
5.0 Stars!
Helen Meyer
Date:
11/11/2026
5
5555555
Brian was very informative and friendly. He was always quick to respond and available to speak with.
Helen
Troy
MO
Date:
11/11/2026
5
5555555
Good communication, great quick on your feet problem solving, really felt she worked diligently on our behalf to get it done.
Elizabeth
Natchitoches
LA
Date:
11/11/2026
5
5555555
I cannot say enough wonderful things about Oliver and his team at Fairway Mortgage! From beginning to end, they were incredibly professional, friendly, personable, and truly a pleasure to work with. What impressed me most was their dedication and commitment to getting our closing across the finish line, despite some last-minute challenges that were completely beyond their control. We were waiting on critical information from the seller's side, and with a holiday quickly approaching, the timing couldn't have been tighter. Oliver and his team went above and beyond, working right down to the wire to make sure everything came together. They handled the pressure with professionalism, patience, and a positive attitude, making what could have been a very stressful situation feel manageable. It's rare to find a team that combines such exceptional customer service with genuine warmth and a determination to get the job done. They truly made us feel like a priority, not just another transaction. I am so grateful for their hard work and dedication. I would wholeheartedly recommend Oliver and his team at Fairway Mortgage to anyone looking for a mortgage lender who genuinely cares about their clients and delivers when it matters most. Thank you, Oliver and team, for going the extra mile and making it happen! You have certainly earned this five-star review!
Teresa
Maple Lake
MN
Date:
11/11/2026
5
5555555
We didn't think we would ever become homeowners, but you showed us what we needed to work on. We did the work and were in a house 5 months later! The communication and professionalism by Spencer and his team was outstanding!
Tracey
Yuma
AZ
Date:
11/11/2026
5
5555555
Jennifer is very caring and responsive. She was a pleasure to work with!
Janine
Stroudsburg
PA
Date:
11/11/2026
5
5555555
5.0 Stars!
Laurette Laurie
Date:
11/11/2026
5
5555555
Lori was very communicative throughout the whole process. She is calming, professional and was there for all the times I had questions.
Laurette
Phoenix
AZ
Date:
11/11/2026
5
5555555
5.0 Stars!
Ashley Puente
Date:
11/11/2026
5
5555555
Andwered all my questions, got back to me fast and never made me feel bad for asking questions. She's amazing
Ashley
Huntertown
IN
Date:
11/11/2026
5
5555555
5.0 Stars!
Brittney Switzer
Date:
11/11/2026
5
5555555
Being so new to all of this, I feel Santiago provided me with all information and resources I needed. He helped me understand more about the buying process and went above and beyond to help get us our home!
Brittney
Safford
AZ
Date:
11/11/2026
5
5555555
Pat and his team kept in contact with us to ensure we were keeping things on track for a realitively quick closing.
Lorraine
Monticello
IN
Date:
11/11/2026
5
5555555
Monique did an amazing job helping me get my dream home. Highly recommend.
Andrew Bryson
Date:
11/11/2026
5
5555555
I got my dream
Andrew
Abita Springs
LA
Date:
11/11/2026
5
5555555
It was just the fluctuation of interested rates
Khrystal
Waverly
MN
Date:
11/11/2026
5
5555555
Paige is great to work with! Very responsive and always goes the extra mile!
Monica
Arlington Heights
IL
Date:
11/11/2026
5
5555555
for a first time home buying this is an extremely intimidating process. chris and eric explained everything very well and always asked if I had question. they helped me understand everything and put me at ease. Another pro was their communication. even if they were busy they made it a priority to call me back amd help me with anything I needed.
Blake
Savage
MN
Date:
11/11/2026
5
5555555
Great communication, far better than any other loan officer ive experienced. its obvious Tim and his team care about the work they do and the people they do business with
Caleb
Granite Falls
NC
Date:
11/11/2026
5
5555555
Great response time, respectful and friendly, appreciated the thorough "what to expect next" emails immensely
Yarila Nina
Date:
11/11/2026
5
5555555
response time, respect/friendliness, thorough "what to expect next" emails
Yarida
South Hadley
MA
Date:
11/11/2026
5
5555555
Nathan Rich and his team at Fairway Mortgage are fantastic! He always takes excellent care of the clients and provides prompt and clear communication each step of the way. I have never had any surprises! I highly recommend!
Katie
College Station
TX
Date:
11/11/2026
5
5555555
The amount of effort she put into explaing our situation to under writers.
Rebecca
Powell Butte
OR
Date:
11/11/2026
5
5555555
When it was all over!
Joyce
Birmingham
AL
Date:
11/11/2026
5
5555555
Karl was extremely helpful and communicative whenever questions or concerns came up.
Sean
San Tan Valley
AZ
Date:
11/11/2026
5
5555555
Scott was professional and quick to respond.
Daryl
Phoenix
AZ
Date:
11/11/2026
5
5555555
Nicole was responsive and informative
Samuel
Seattle
WA
Date:
11/11/2026
5
5555555
Fantastic support, great rates. This is the mortgage company to go with hands down
Will Walsh
Date:
11/11/2026
5
5555555
Bobby worked with me through a long process, walked me through various options and remained patient while providing excellent communication
William
Wendell
NC
Date:
11/11/2026
5
5555555
This was our first time buying a home and it felt very daunting and confusing, but you made the process so smooth and clear. It took a lot of the stress away from buying a house.
Leigh
Cheyenne
WY
Date:
11/11/2026
4
4444444
Addeline went above and bring to get us an approval and then worked hard to close the deal
David
Hermitage
PA
Date:
11/11/2026
5
5555555
I have been working with Christie for a number of years in a professional capacity. She has a number of products available to fit any need. Her professional knowledge in the mortgage industry is unrivaled and she genuinely cares for her clients. I would not hesitate to refer her for any of your mortgage needs
Blake Edwards
Date:
11/11/2026
5
5555555
Good communication, answered any questions I had, very easy expereince.
Placid
Newark
NY
Date:
11/11/2026
5
5555555
5.0 Stars!
jackson fryer
Date:
11/11/2026
5
5555555
Explained everything in detail regarding question. response time was good
Jackson
Browns Valley
MN
Date:
11/11/2026
5
5555555
gracias por todo el apoyo y ayudarnos con nuestras dudas.
Veronica
Maywood
IL
Date:
11/11/2026
5
5555555
Kevin was very easy to work with - reminders of things to do are helpful.
Katie
Anniston
AL
Date:
11/11/2026
5
5555555
Misty was wonderful. She was responsive to all calls and provided timely responses. She helped make a very stressful move as smooth as possible.
Stephen
Knightdale
NC
Date:
11/11/2026
5
5555555
Everyone was just so kind to us!!!
Jordyn
Four Oaks
NC
Date:
11/11/2026
5
5555555
It was a pleasure working with Lori throughout the transaction. She was professional, responsive, and wonderful to work with. I especially appreciated her consistent weekly updates, proactive communication, and ability to stay ahead of schedule. She made the lending process smooth and seamless from start to finish. I look forward to working with her again and would highly recommend her!
Emily Williams
Date:
11/11/2026
5
5555555
The communication and availability to answer any of my questions through this process was awesome to have!
Margaret
Menomonie
WI
Date:
11/11/2026
4
4444444
How fast everything went and less stress on the buyer
Gavin
Canton
IL
Date:
11/11/2026
5
5555555
5.0 Stars!
Mark Oertel
Date:
11/11/2026
5
5555555
She helped us find the est loan option for us. She is a great communicator. She was fast and efficient.
Mark
Lawrence
KS
Date:
11/11/2026
5
5555555
Great communication all around. Always helpful to explain things in detail - we are grafeful for all your team did in helping us.
Julie
Olathe
KS
Date:
11/11/2026
5
5555555
Michael and Nicole were great loan officers, very informative and available anytime we had questions. We found them very trustworthy, they always had our best interests at heart. We are looking forward to refinancing with them when the time comes!
Patrick Brown
Date:
11/11/2026
5
5555555
Excellent service from the entire team.
Rebecca Simmons
Date:
11/11/2026
5
5555555
You and your entire team encouraged me every step of the way, & worked ferhently to get is to the closing table and beyond.
Rebecca
Corryton
TN
Date:
11/11/2026
5
5555555
I worked with Jake O'Leary when he served as the loan officer for my client on a purchase in Raymond, WA, while I was a real estate agent at Windermere Professional Partners (Puyallup Meridian). Jake handled every step of the lending process with exceptional communication and professionalism, bringing the transaction to a smooth close right before I moved on to my current role in new construction sales at Hayden Homes. I am sincerely grateful for his support and reliability, and I confidently recommend him to clients and industry partners alike.
Shannon Lipoma
Date:
11/11/2026
5
5555555
Darrin's hardwork.
Parker
Grand Junction
CO
Date:
11/11/2026
5
5555555
Danielle made my home buying experience very easy. She was always so kind, very informative and always available. I felt like she always had my best interest in mind.
Amber
Bonney Lake
WA
Date:
11/11/2026
5
5555555
Quick and fast communication
Jessica
Cheyenne
WY
Date:
11/11/2026
5
5555555
Quick answers to questions and timely worm.
Mariano
Cooter
MO
Date:
11/11/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers