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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Tim and his team were wonderful. My clients said everything was extremely easy and fast. Any questions they had were answered. Tim's team easily navigated pilot pay which can be difficult. Highly recommend!
Jennifer
Fort Worth
TX
Date:
11/8/2026
5
5555555
She was very friendly and did a great jo.
Gabriel
Asheboro
NC
Date:
11/8/2026
5
5555555
Kelli is very thorough and knowledgeable, and even assisted with matters unrelated to the mortgage. Kelli has a great personality, and is pleasant to talk with.
Jeffrey
Pike Road
AL
Date:
11/8/2026
5
5555555
Joey did a great job making sure to get us the lowest rate for our mortgage!
Rachel
North Potomac
MD
Date:
11/8/2026
5
5555555
Very communicative and worked fast.
Brady
Meridian
ID
Date:
11/8/2026
5
5555555
My experience with Fairway Independent Mortgage Company was absolutely amazing! From beginning to end, the entire team was professional, attentive, and supportive. They kept me informed, answered every question, and guided me through each step of the home-buying process. I never felt alone or overwhelmed because they truly made me feel like they were holding my hand every step of the way. Their dedication, communication, and genuine care made what could have been a stressful experience a wonderful one. I couldn’t have asked for a better team!
Timika
Temple Hills
MD
Date:
11/8/2026
5
5555555
Ashlee and her team made the whole process of purchasing a home super easy! They were all very knowledgeable and welcoming and made sure everything financially made sense before moving forward!
Julian
West Jordan
UT
Date:
11/8/2026
5
5555555
Communication was great from everyone. I felt supported throughout my entire process. Everyone was knowledgable & pleasant to work with. Professionalism was unmatched. Thank you all for all you did for me to reach my goal of homeownership. I'm forever grateful.
Erika
Avondale
AZ
Date:
11/8/2026
5
5555555
What made working with Mike Bendebba truly exceptional was his unmatched mastery of the VA loan process, relentless responsiveness, and decisive speed in a fiercely competitive market. Navigating a home purchase during a major life transition like military retirement can easily feel overwhelming, but Mike and his outstanding assistant, Patricia Arnold, operated with clockwork precision from day one. In a market where timing is everything, Mike moved with incredible agility—locking down approvals, answering critical questions in real time, and clearing underwriting milestones well ahead of schedule so our offer stood out with complete credibility. Equally impressive was Mike’s proactive teamwork and leadership alongside my realtor, Elizabeth Hart. Their seamless synchronization and constant alignment eliminated friction entirely, anticipating every requirement before it could become an obstacle. Mike treats veterans with genuine respect, understands the nuances of VA guidelines inside and out, and delivers an elite, stress-free lending experience with zero surprises. For transitioning service members or anyone needing a reliable mortgage team that executes at the highest level, Mike Bendebba is the gold standard.
Jason
Alexandria
VA
Date:
11/8/2026
5
5555555
Johnathon was absolutely amazing to work with! He took great care of my clients, made time for their questions, and always got back to us quickly. When we were down to the wire, he made it happen and helped us close on time. I’d happily work with him again and recommend him to my clients!
Trinity
Grapeland
TX
Date:
11/8/2026
5
5555555
Sharmain and her team are Fast, great with communication, caring, and reliable
Kay
Albertville
MN
Date:
11/8/2026
5
5555555
Your response time Ever made me wait if I didn't under Something I would get a call. You was very patywith me and several would check on me Also the weekly updates letting me know where we stood
Carolyn
McEwen
TN
Date:
11/8/2026
5
5555555
Monica and her team went above and beyond for us. They communicated every step of the way. Did everything they said they would do and helped up accomplish what we thought was impossible
Bradlee
Mabank
TX
Date:
11/8/2026
5
5555555
went fine no issues
Joseph
Berlin
NH
Date:
11/8/2026
5
5555555
transparency, people skills...
Troy
Raymond
WA
Date:
11/8/2026
5
5555555
Justin was very responsive and made the process seamless
Jitesh
Gilbert
AZ
Date:
11/8/2026
5
5555555
Frequent communication and Karl answered all of our (many) questions!
Caitlin
San Tan Valley
AZ
Date:
11/8/2026
5
5555555
I went through this process with Amerisave and it was horrific. I cancelled on them. It's a very long story of promises made but not delivered, unrealistic requests, (i.e. 21 year old entire divorce paperwork), being told I was probably lying and the final straw was a last minute 30% reduction in the deliverable (money). That was over an 8 week period. Chelsea and staff made it quick, professional and promises were kept.
Henry
Des Peres
MO
Date:
11/8/2026
5
5555555
Jack is very knowledgable and able to explain things in plain, simple terms better to understand.
Aaron S
Palatine
IL
Date:
11/8/2026
5
5555555
ryan really helped through the experience
Roger
Winston Salem
NC
Date:
11/8/2026
5
5555555
Just an overall amazing experience. Deb and the team answered every question we had promplty, were always availbale for a phone call if needed, and just handled everything perfectly. Felt like we did not have to do a thing. A++. 1,000/10 experience.
Cody
Bangor
ME
Date:
11/8/2026
5
5555555
Easy to get things going.
Cody
Safford
AZ
Date:
11/8/2026
5
5555555
Great communication. Answered all our questions. Patience with first time home owners.
Matthew
Hattieville
AR
Date:
11/8/2026
5
5555555
Everything
Brody
La Grande
OR
Date:
11/8/2026
5
5555555
The exceptional response time and ease of working with y'all
Joshua
Villa Park
IL
Date:
11/8/2026
5
5555555
Joanna was so patient, kind, and understanding to my situation and she helped guide me to assist in increasing my credit score so I could get this loan approved. I'm very thankful to Joanna and her team I could not have done this without them! 🩵
Amanda
Del Rio
TX
Date:
11/8/2026
5
5555555
Deb made our dream come true! She worked very hard at making our home affordable and the process very quick!
Aaron
Albion
ME
Date:
11/8/2026
5
5555555
Everything moved along at a comfortable pace & every document was clear & easy to understan, and if we had any question, Jonathan answered them promptly
Kim
Clarkdale
AZ
Date:
11/8/2026
5
5555555
Communication
Amanda
Temple
TX
Date:
11/8/2026
4
4444444
We appreciated how efficiently and quickly you worked always keeping us in the loop. Thank you!
Rachel
North Ogden
UT
Date:
11/8/2026
5
5555555
Great communication , always available to answer questions. Great use of technology through the process as well. Very knowledgable. just awesome all around. Great personality
Michael
Krum
TX
Date:
11/8/2026
5
5555555
Julie was very helpful and always responded quickly to our questions.
Erin
Liberty
MO
Date:
11/8/2026
5
5555555
How was pretty simple to fill everything out
Charity
Hattieville
AR
Date:
11/8/2026
5
5555555
Responsive and easy to work with
Tameria
State College
PA
Date:
11/8/2026
5
5555555
Jonathan was responsive, positive, knowledgeable, helpful, insightful, kind, patient and consistent throughout the entire lending process. As a first-time home buyer, I could not have imagined a smoother process. Jonathan created an amazingly supportive atmosphere for us, and we are so incredibly grateful for his support.
Jason
Clarkdale
AZ
Date:
11/8/2026
5
5555555
Tofd was extremely patient with us over a long buying process. Very gracious and didn't hound us when we had difficulty finding the right property...just waited patiently .
Amy
Chesterfield
VA
Date:
11/8/2026
5
5555555
Michelle made our process
Laura
Chisago City
MN
Date:
11/8/2026
5
5555555
Alexis was transparent, knowledgable, and great at helping us keep our goals realistic and understanding what we were hoping for. She is also very kind and able to help us understand info that is not common knowledge for the everyday home shopper.
Dominic
Minneapolis
MN
Date:
11/8/2026
5
5555555
Prompt communication and an on time closing
Clay
Westfield
IN
Date:
11/8/2026
5
5555555
The support for Jenna was amazing! The situation i was in was drug out for over a year. Jenna was there for me every step of the way. She is a wonderful human and has forever left a positive impact on my life!
Emily
Sneads Ferry
NC
Date:
11/8/2026
5
5555555
Chad and everyone were very helpful, and the process was quick and easy.
Leslie
Kent
OH
Date:
11/8/2026
5
5555555
Jared was able to assist at any time.
Dennie
Hillsboro
OR
Date:
11/8/2026
5
5555555
Jared was always very responsive and took the time to answer our questions in detail. The communication from the team was great as well. Would recommend anyone in the process of buying a home consider Jared and his team.
Robert
Vancouver
WA
Date:
11/8/2026
5
5555555
Process ran smoothly as you guided me and updating every step. You explained clearly the details and what to expect .
Ethyle
Baldwin Park
CA
Date:
11/8/2026
5
5555555
Frequent, kind, and clear communication. always provided the nexessary info and didn't make us feel bad for having questions. They truly seemed happy to help us and that means alot.
Emily
North Prairie
WI
Date:
11/8/2026
5
5555555
Laura was very friendly and helpful through out the whole process. It does not matter what time or day, she will always answer your call for any questions that you have. there are a lot of terms that I do not understand and she has no problem breaking it down for me barney style.
Joey
Killeen
TX
Date:
11/8/2026
5
5555555
Very knowledgeable of interest rates and market trend . My rate was locked early to ensure the best rate.
Walter
Stone Mountain
GA
Date:
11/8/2026
5
5555555
Luis was very easy to work with and responsive. He made the process seamless and worked great with my realtor! I would highly recommend Luis to my friends and family members.
Amanda
Chardon
OH
Date:
11/8/2026
5
5555555
Byron was fantastic from the start. It was a long process with more than average obstacles and he was a shining light through the entire thing. I'm very happy to have had such a knowledgeable guide for my first time buying a home. I would recommend Byron and to anybody and everybody looking to buy a home.
Benjamin
Cottonwood
CA
Date:
11/8/2026
5
5555555
Jennifer was great at putting together a loan to fit my needs. Without her I would not be standing in the kitchen of my own home right now! Thanks again Jennifer. Everything was quick and professional!
Mary
Altoona
PA
Date:
11/8/2026
5
5555555
very responsive and detailed, walked us through the process as first time homebuyers
Ruben
Pflugerville
TX
Date:
11/8/2026
5
5555555
From start to finish Jennifer has been very professional and helpful. She is very knowledgeable and works very hard to make sure her customers are satisfied. We are very grateful for her help.
Robin
Weiser
ID
Date:
11/8/2026
5
5555555
Communication and professional .
Robert
Weiser
ID
Date:
11/8/2026
5
5555555
From start to finish if I had a question, it answered and it was just all overall it was great And I feel like your company and you went way above our expectations to make sure things got done correctly in a timely manner Just overall, you exceeded our expectations and we appreciate and thank you very much.
Michael
Cartersville
GA
Date:
11/8/2026
5
5555555
Chris is the best! He made our experience smooth and easy! I will recommend him to everyone I know Thank you so much Chris!
Devan
Vernon
CT
Date:
11/8/2026
5
5555555
Very friendly , gave great advise, was quick ans diligent
Ryan
Amherst
OH
Date:
11/7/2026
5
5555555
Great communciation. Quick, easy to complete
Carrie
Fort Wayne
IN
Date:
11/7/2026
5
5555555
Great communication easy friendly
Carrie
Fort Wayne
IN
Date:
11/7/2026
5
5555555
You were very helpful and informative every step of the way.
Sean
Mesa
AZ
Date:
11/7/2026
5
5555555
Justin was great
Frank Raymond
Waianae
HI
Date:
11/7/2026
5
5555555
Amazing experience for a first time home buyer !
Parrish
Cheyenne
WY
Date:
11/7/2026
5
5555555
Very good, clear communication. Patience for all my endless questions.
Brianna
Leachville
AR
Date:
11/7/2026
5
5555555
Jenna did amazing. We had a very pleasant experience from start to finish and wouldn't change a thing
Austen
Jacksonville
NC
Date:
11/7/2026
5
5555555
Daniel and his team were incredible to work with. We recently purchased our first home, and once we found the one, his team worked quickly to help us get everything finalized. Daniel is incredibly kind and positive, and was always available to answer any questions we had. We learned so much and felt well taken care of from beginning to end. Cannot recommend him enough!
Jamie
Date:
11/7/2026
5
5555555
work with them before.
Daniel
Chisago City
MN
Date:
11/7/2026
5
5555555
This transaction was smooth from start to finish! Closed on time, and my buyer was happy! It was a seamless process!
Dallas
Beaumont
TX
Date:
11/7/2026
5
5555555
The communication from everyone in the office was wonderful, along with their willingness to answer all of my questions!
Charissa
Blytheville
AR
Date:
11/7/2026
5
5555555
Quick communication
Jacob
Happy Valley
OR
Date:
11/7/2026
5
5555555
We were kept update in a timely manner and everything was explained well.
Jena
Grapeland
TX
Date:
11/7/2026
5
5555555
Everybody knew what to do and how to help us! Everybody was so kind, and helped us through the entire process!
Chloe
Garrett
IN
Date:
11/7/2026
5
5555555
Very Responsive. Took time to answer any questions and made the expectations abd timelines very clear
Joshua
Fox Lake
IL
Date:
11/7/2026
5
5555555
Communication within business hours were amazing there were no Fall offs. Questions were answered in a timely manner. Any issues we had or found we're taking care of.
Daniel
San Antonio
TX
Date:
11/7/2026
5
5555555
Attentive and communication was great. Michael was very knowledgeable and helpful throughout the process.
Brian
Concord
NH
Date:
11/7/2026
5
5555555
Leslie is very knowledgeable, her experience and good communication allowed me to trust her. She was always available to answer my questions and address my concerns
Cintia
Kansas City
MO
Date:
11/7/2026
5
5555555
Mike is very knowledgeable and gave us several options and recommendations
Jerry C
Veradale
WA
Date:
11/7/2026
5
5555555
Very responsive and kept is updated.
William
Bristol
NH
Date:
11/7/2026
5
5555555
Ryan and his team are phenomenal. terrific people, amazing service. Ryan is so knowledgeable and caring, he is focused on the best possible outcome for his clients. Highly recommend!
Thomas
Portsmouth
NH
Date:
11/7/2026
5
5555555
Hazel communicated with us excellently throughout the entire process.
Sarah
Bristol
NH
Date:
11/7/2026
5
5555555
Jenn was so easy to work with and so nice. She streamlined the process and we could not be more grateful.
Aaron
Queen Creek
AZ
Date:
11/7/2026
5
5555555
The assistance amount and extreme patience as I was a first time home buyer and had alot of uncertainty and questions. the clarity and transparency throughout the entire process keeping me in the know from the start!
Christian
Coffee Springs
AL
Date:
11/7/2026
5
5555555
Easy communication and uploading of all things needed for documents !
Samantha
Old Town
ME
Date:
11/7/2026
5
5555555
I was elated to learn the different approaches that could be take to in all steps of acquiring a loan. The transparency was a great asset in this entire process.
Lynetta
Harker Heights
TX
Date:
11/7/2026
5
5555555
Everything was so well explained and they would anwser all my questions!
Everardo
Eagle Pass
TX
Date:
11/7/2026
5
5555555
Cam's communication style was extremely helpful. He explained everything before I had a chance to have questions or be confused when documents came over, he was available, he accelerated our closing process, he gave me access to services that streamlined our end-to-end buying process and was present at our closing.
Brynn
Charlotte
NC
Date:
11/7/2026
5
5555555
Robert was very responsive, patient in guiding us throughout the process and reassuring.
Jimmy
Denton
TX
Date:
11/7/2026
5
5555555
As a first time buyer, I had no idea what to expect and Kevin made it such a seamless experience. The coomuni was consistent and thorough and my questions were constantly answered. Amazing experience!
Diane
Cheyenne
WY
Date:
11/7/2026
5
5555555
Nathan always made sure we knew what was happening during our loan process and always communicated very well with us so that we were always updated with it! He was absolutely a joy to work with
Analiese
New Port Richey
FL
Date:
11/7/2026
5
5555555
Sharla and her team were amazing from start to finish! Quick to communicate, quick to close in 2 weeks!
Alicia
Salem
UT
Date:
11/7/2026
5
5555555
Prompt responses
Sarah
Omaha
NE
Date:
11/7/2026
5
5555555
The communicstion and patience was amazing!!!
Robert
Texarkana
TX
Date:
11/7/2026
5
5555555
Todd was excellent to work with and he made the process of getting the loan very easy and stress free. Even though we had a short deadline him and his team was able to get it done. I also really like that we able to meet in person and talk face to face. I give him 10 stars!!
Matthew
Lees Summit
MO
Date:
11/7/2026
5
5555555
It was our first time purchasing a home, and Dean is very knowledgeable and responsive to any questions/concerns we had during the entire process. It was truly a pleasure working with Dean and highly recommend to anyone who is looking for the best lender in the Chicagoland. When we plan on purchasing our next property, we'll definitely keep working with Dean in future.
Keisuke
Hanover Park
IL
Date:
11/7/2026
5
5555555
Nick was on top of it every step of the way and an excellent communicator as well.
Benjamin
Liberty Hill
TX
Date:
11/7/2026
5
5555555
It was a pleasure working with Laura! Her communication was excellent throughout the entire process. She was always quick to respond, answered all my questions, and kept me updated on my client’s loan every step of the way. I truly appreciate her professionalism and look forward to working with her again!
Evette
Killeen
TX
Date:
11/7/2026
5
5555555
Quick communication was amazing!
Stella
Moore
OK
Date:
11/7/2026
5
5555555
Rob Bettencourt was absolutely amazing throughout the entire home-buying process. From start to finish, he went above and beyond to make sure everything came together, especially within such a short timeframe. His communication, professionalism, knowledge, and dedication made what could have been a very stressful process feel smooth and manageable. Rob was always available to answer questions, provide guidance, and keep things moving. I truly felt that he cared about getting me into my new home and worked hard to make it happen. I can’t thank him enough for his hard work, patience, and commitment. He made a huge difference in making this dream a reality. I would highly recommend Rob to anyone looking for a lender. He is truly exceptional at what he does!
Phina
East Providence
RI
Date:
11/7/2026
5
5555555
Kevin and his team went above and beyond in helping make our dream come true! They helped us soo super duper fast! My family and I highly recommend for people to use their services.
Angie
Coolidge
AZ
Date:
11/7/2026
5
5555555
Shannon and her team were patient, tentative, and always quick to answer any questions we had. Additionally, they made entire house buying process as easy and painless as it can be from start to finish.
Alex
Temple
TX
Date:
11/7/2026
5
5555555
Kim was helpful and knowledgeable. She communicated to every step of the way and was exceptionally professional.
Charles
Gettysburg
PA
Date:
11/7/2026
5
5555555
Communicaive and collaborative. Matt was able to answer all of our questions and problem solve and creative ways that made us feel comfortable and safe moving into the home and financially feeling secure.
Kali
Concord
NH
Date:
11/7/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers