Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
home
About Us

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
This was my first time ever having to deal with financing a mortgage so I a ton of questions and concerns, and Steve answered every single one of them
Matthew Jonathan
Guntersville
AL
Date:
3/10/2026
5
5555555
The way everything went so smooth, and the communication
Cassidy
Kilgore
TX
Date:
3/10/2026
5
5555555
Mark was communicative and proactive in making sure we had everything in place to make a strong offer.
Matthew
Annandale
VA
Date:
3/10/2026
5
5555555
well, we got what we needed also we got a lot of friendly help threw the process. we apprieciated that being almost computer eliterate we were scared, but we did it! amazing!
Robin L
Polo
IL
Date:
3/10/2026
5
5555555
Easy and professional
James
Moses Lake
WA
Date:
3/10/2026
5
5555555
Lou was easy to work with, reliable, polite, informative and always made me feel comfortable throgh the lending process
Gayle Marie
Gainesville
GA
Date:
3/10/2026
5
5555555
Courteous, helpful, patient, easy to talk to the whole team was fast to answer and reliable.
Vincent
Holiday
FL
Date:
3/10/2026
5
5555555
I was taught everything I would need to know to have a successful morgage process. I was always informed of what I needed to do and uploading and signing documents was made simple through their app. The staff were always friendly and helpful and they got me the best rate after having shopped around. Fairway Home Morgage is highly recommended by me!
Colby K
Magnolia
AR
Date:
3/10/2026
5
5555555
Cole was responsive and very easy to work with. I'd recommend him to anyone!
Benjamin David
Andover
MN
Date:
3/10/2026
5
5555555
Cindy is wonderful! Very quick to respond . Very knowledgeable . Always available to answer any questions
Bonnie S
Milton
DE
Date:
3/10/2026
5
5555555
Kyle was quick to help us, fought for competitive rates, and was great at explaining things and answering our questions.
Micaiah Michelle
Paonia
CO
Date:
3/10/2026
5
5555555
Blair was a pleasure to work with, the process was simple and uncomplicated.
Jason
Georgetown
TX
Date:
3/10/2026
5
5555555
Brian was helpful every step of the way and went the extra mile to make sure that we were approved for our loan.
Dawn
Colorado Springs
CO
Date:
3/10/2026
5
5555555
Constant communication
Justin J
Fort Wayne
IN
Date:
3/10/2026
5
5555555
The communicatio, knowledge and transparency of Monica and her team. They were very responsive even on weekends
Tyler Dale
Kaufman
TX
Date:
3/10/2026
5
5555555
Amazing services as always
Hannah
Killeen
TX
Date:
3/10/2026
5
5555555
Ben was very on top of everything that needed to get done and kept us informed during the whole process. He helped us navigate any issues we had and was very responsive.
Michael Thomas
Tigard
OR
Date:
3/10/2026
5
5555555
You and your team (Josie) kept us informed every step through the process. best mortgage company we've ever had .
Lawrence W
Eloy
AZ
Date:
3/10/2026
5
5555555
Great customer service
HIRSIA
Fairfax
VA
Date:
3/10/2026
5
5555555
Before I used Dana we tried to go through another lending company. In order to get approved the process was much longer and difficult.
Emilee
Batesville
AR
Date:
3/10/2026
5
5555555
Shara was easy to work, communicates well, very responsive and answered all questions!
Josie
Grove City
OH
Date:
3/10/2026
5
5555555
Clear and timely communication was key. Never had to wonder what was going on. App was handy too!
Terry Guy
Eloy
AZ
Date:
3/10/2026
4
4444444
Throughly going through the loan and the assistance I was able to get . The weekly updated emails. The e docs to sign online made it convienient .
Amy
Kendallville
IN
Date:
3/10/2026
5
5555555
The process eas easy and your people were exceptional!
Barbara
Pt Pleas Bch
NJ
Date:
3/10/2026
5
5555555
Jon is a true expert and very professional. It's so always a pressure to work with him and I would work with him again. he always goes beyond and has all the answers. I really appreciate all the hardware he puts into helping and answering all our question.
Francisco
Fontana
CA
Date:
3/10/2026
5
5555555
The portal to upload all requested information in one place makes it easy. Mary expertise is unmatch!
Cynthia Renee
Sharpsburg
GA
Date:
3/10/2026
5
5555555
Laura did a great job as usual.
Dennis G
Parker
CO
Date:
3/10/2026
5
5555555
Quick, precis, no problems
Matthew
Gilbert
AZ
Date:
3/10/2026
5
5555555
Overall the team was very quick with responses and progressing the loan through the different steps.
Erin L
Bowling Green
KY
Date:
3/10/2026
5
5555555
Incredibly responsive, clear explanations of confusing concepts
Nicholas Ronald
Washington
DC
Date:
3/10/2026
5
5555555
Communication was always great and timely
Christopher David
Forney
TX
Date:
3/10/2026
5
5555555
Communication was great and the whole loan process was excellen.
Benjamin Cole
Maysville
GA
Date:
3/10/2026
5
5555555
Communication was great as always! And the ease of getting the transaction completed was great too.
Nicole
Boise
ID
Date:
3/10/2026
5
5555555
Great people and response times.
Philip W
Winona Lake
IN
Date:
3/10/2026
5
5555555
John works incredibly hard to make sure you have all the information you need before making a decision.
Rachel
Arlington
WA
Date:
3/10/2026
5
5555555
He was really friendly and informative. We could tell he genuinely wanted to help us get the best rates and he gave us good honest advice on the best options for our mortgage. He also checked in and made it easy for us to sign our papers.
Catherine
Provo
UT
Date:
3/10/2026
5
5555555
My situation was complicated but she got the job done in the most positive and efficient manner
Carol
Marcus Hook
PA
Date:
3/10/2026
5
5555555
Expertise. Guidance. Personable staff. Dedicated follow through to closing. And a watchful eye for optimal future opportunities.
Gregg A
Thousand Oaks
CA
Date:
3/10/2026
5
5555555
Sam is very communicative and timely with his responses, which are always detailed and clear. Great overall experience working with Sam.
David
Felton
CA
Date:
3/10/2026
5
5555555
Very responsive and always available!
Daemon
Baraboo
WI
Date:
3/10/2026
5
5555555
Jason, Ramy, and the entire Fairway Home Mortgage team are the best in the business. From the beginning stages all the way to closing, they made every step of the home buying process as painless as anyone could hope for. My wife and I were extremely grateful for the team’s organization, responsiveness, and ability to leave no stone unturned when answering any questions. We can't recommend them enough.
Erik
Beaverton
OR
Date:
3/10/2026
5
5555555
Personal service
Holly A
Eloy
AZ
Date:
3/10/2026
5
5555555
Easy process, good communications between Linda and her team
John W
Eastpoint
FL
Date:
3/10/2026
5
5555555
Geoff Boyd is so nice person, great understanding & great listener, problem solving! I'm glad I worked with him! I feel he's my brother, he was happy me every step! I recommend him for all my friends🧡 Thank you so much for your help and support we love you Geoff Boyd!! Rahel Desalegn & Ebrawi
Rahel Seleshi
Portland
OR
Date:
3/10/2026
5
5555555
Knowledge, expedient and timely information, receptive to questions, had our best interests in mind
Leah
Wiscasset
ME
Date:
3/10/2026
5
5555555
Dan is excellent. very experienced and great comminication
Richard
Baraboo
WI
Date:
3/10/2026
5
5555555
She made the whole process so easy ! i was buying my first home and she walked me through alot of the steps ! I would recommed her to anyone !
Tristin Ross
Bolivar
OH
Date:
3/10/2026
5
5555555
No suggestions
Calvin
San Diego
CA
Date:
3/10/2026
5
5555555
Very communicative, super knowledgeable, very friendly.
Stephanie
Brook Park
OH
Date:
3/10/2026
5
5555555
Overall good communication
Maclir
Spokane
WA
Date:
3/10/2026
5
5555555
Ericka is a prompt and knowledgeable communicator. I'd recommend her services to anyone buying a property in Colorado.
Trevor
Denver
CO
Date:
3/10/2026
5
5555555
Erin Stepp and her staff are amazin, professional and very efficient. I refer everyone to them and will continue.
Derinda J.
Dallas
GA
Date:
3/10/2026
5
5555555
Everyone was very communicative and always. Responded with in a timely manner. As a first home buyer, Crystal was very helpful explaining to me the processes necessary to purchase my first home.
Ruben Eric
San Antonio
TX
Date:
3/10/2026
5
5555555
You went above and beyond to help me reach my goal! You helped me make a far out dream become a reality!
Anna
Palmer Lake
CO
Date:
3/10/2026
5
5555555
We had such a great experience working with Tanner and his team. This was our first time buying a home, and they made the entire process feel so much easier than we expected. They were always quick to respond and incredibly helpful whenever we had questions (which was often!). We really appreciated how patient and knowledgeable they were throughout everything. Couldn’t have asked for a better group to work with!
Lauren Ashleigh
Olathe
KS
Date:
3/10/2026
5
5555555
good communication and fast service!
Hunter
Lavonia
GA
Date:
3/10/2026
5
5555555
Jen was available almost 24/7. I had a question and she'd respond. If it took a little longer of a reply she was just gathering the correct info to go over it. We nearly went line by line for some of the documents that I had no idea what they were about. She broke it down and made it easy for me to follow along. If I didn't get it at first, she's patiently walk through it with me again. My wife and I have a baby on the way, but Jen and her team made it really easy for us to purchase our first home. Thank you Jen, Andrea, and Megan!
Kris Daniel
San Diego
CA
Date:
3/10/2026
5
5555555
Great to to work with and always very responsive and knowledgable.
Michael
Cedarburg
WI
Date:
3/10/2026
4
4444444
Made it happen
Alyssa
Twain Harte
CA
Date:
3/10/2026
5
5555555
She was super easy to work with and always answered any questions we had at any time we had them.
Paige Marie
Kuna
ID
Date:
3/10/2026
5
5555555
I was complaining to my wife about how we're the little guys, and lenders/agents don't care to prioritize us little guys because the commission isn't as big. That's when she got your name and called you. From the start, you were informative, engaged, and on top of it every step of the way. You were even communicating with us while on your anniversary trip and then again on a Saturday while you were at brunch with a friend. You didn't have to do that and we wouldn't have expected you to, but it really highlighted that you saw our business as important. It's important to us, and the fact that you made it important to you was my favorite part of working with you. The icing on the cake was that you're also super nice, have a great sense of humor, and are encouraging without ever being unrealistic. Being introduced to you was a huge turning point in the entire home-buying experience. I was literally almost at a point of throwing in the towel for another year because I thought there was no way it could happen. I'm still wrapping my head around the fact that we actually did it!!! This is the place I'll get to watch my kids grow up, and we couldn't have done it without you. - Dalton
Dalton J
Ozawkie
KS
Date:
3/10/2026
5
5555555
Everyone was friendly and efficient. I genuinely believe they tried to get me the best deal possible. When there were delays they told me exactly what was going on and why.
Jeremy Todd
South Ogden
UT
Date:
3/10/2026
5
5555555
The process was quick and seemless
Stephen
Groton
CT
Date:
3/10/2026
5
5555555
Communication was great, we had a very easy loan experience!
Jodi
Georgetown
TX
Date:
3/10/2026
5
5555555
Your level of experience and knowledge is always helpfully. Also tour your attentiveness to our needs was greatly appreciated . You all are always helpful with our needs even when not actively in need of financial services
Calab
Plainfield
IN
Date:
3/10/2026
5
5555555
Communication was incredibly timely! And, he answered all of our questions thoroughly and respectfully.
Karly A
Lk Forest Pk
WA
Date:
3/10/2026
5
5555555
Great People fast service
Ivan Sandoval
West Jordan
UT
Date:
3/10/2026
5
5555555
Mike assisted in the purchase of our first home over the last few months. We were under contract in December but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.
Nicholas
Chicago
IL
Date:
3/10/2026
5
5555555
The easy process from the beginning to the end. Communication waa great thoughout the whole proces. Matt and his team were very good and very helpful to us and we are very grateful to them
Melissa A
Tampa
FL
Date:
3/10/2026
5
5555555
Michella was informative through the lending process. She was always on my side trying to get the best deal she could for me. I had access to call her with questions at any time.
James
Avinger
TX
Date:
3/10/2026
5
5555555
Communucation.
Donald K
Peoria
AZ
Date:
3/10/2026
5
5555555
Zach was professional and patient. He stayed on tops of things and was always available when I had questions.
Rohan Krishna
Washington
DC
Date:
3/10/2026
5
5555555
The level of communication from Kolby was wonderful. He kept us up to date all the way.
Cynthia
Pendleton
SC
Date:
3/10/2026
5
5555555
To be totally honest everything made it great... Tammy was extremely helpful and made things as easy as they could be... which was good because I needed all the help I could get... very helpful and always had a solution for any problem that I had and even had solutions to help me fix them... overall Tammy was a pleasure to work with and I'm glad she was my real estate agent... 10/10 would definitely work with again in the future and will recommend her services to anyone who needs them
Frank Allan
Carriere
MS
Date:
3/10/2026
5
5555555
Excellent communication, expert knowledge made refinancing easy!
Rachel Anne
Fishers
IN
Date:
3/10/2026
4
4444444
Erin worked very hard to get my loan together and approved so we could close. I am super appreciative for her attention to detail and for being kind throughout this process.
Madison
Silver Creek
GA
Date:
3/10/2026
5
5555555
I have worked with her for years. She is smart, full of integrity and knows the best plans for every borrower.
Richard D
Thompsons Station
TN
Date:
3/10/2026
5
5555555
Melissa made this process super easy. She explained everything through every step of the process. She was always available to answer any questions we had.
Christina Horne
Greenwood
SC
Date:
3/10/2026
5
5555555
The whole process was easy going, they never made us feel left alone with any problem or questions we had .
Jose Leonardo
Sacramento
CA
Date:
3/10/2026
5
5555555
Ed, Neely, and Robin were extremely helpful throughout the loan approval process. Always there to answer questions and hep help figure things out. I would highly recommend the team for anybody looking to apply for a mortgage!
Wilshire
Austin
TX
Date:
3/10/2026
5
5555555
Frequent updates/communication. Answered our questions. Moved quickly.
Darrin
Cushing
MN
Date:
3/10/2026
4
4444444
Open communication, quick closing, and great interest rate!
Heather
Caledonia
MI
Date:
3/10/2026
5
5555555
Jim's ability to explain things in a straight forward manner and without the need for a sales pitch. I just need a loan and what are my options that make sense? Jim very much kept the process flowing and I was very thankful to have him involved in the process for that reason. House buying is a complicated process and in the mortgage lending area, things went about as smooth as they possibly could have.
Kevin
Kenosha
WI
Date:
3/10/2026
5
5555555
The attention to detail and the attention you get from him. Also, the turnaround time when you ask a question is less than 24 hours.
Anibal Leonardo
Round Rock
TX
Date:
3/10/2026
5
5555555
Michael was always available to answer any questions we had. We really valued that as we were looking at homes and making decision about offers on the weekends.
Kayla Isabella
Kissimmee
FL
Date:
3/10/2026
5
5555555
Jennifer made it easy and was extremely responsive and informative.
Stephen
The Woodlands
TX
Date:
3/10/2026
5
5555555
Ben communicated thoroughly and was readily available for any questions/concerns we had . Made the process super smooth and stress free.
Kaileen
Blue Springs
MO
Date:
3/10/2026
5
5555555
Working with Bill and Fairway Home was perfect. They explained each step to make the process stress free. I'm delighted to refer them as the ideal choice of lender!
Kathryn
Indianapolis
IN
Date:
3/10/2026
5
5555555
Everyone was so helpful and professiona!
June
Kellogg
IA
Date:
3/10/2026
5
5555555
Alan was always on top of his tasks, and kept very good communication with me. Took phone calls, Text messages, and used snapshots where I was unable to download files. He always kept me up to date on everything and projected the next steps and deadlines of paperwork, closing fees, and closing times. Worked well with my Realator, and informed her of all information which was pertinent to the task of helping me purchase a new home.
Craig Adam
Pueblo West
CO
Date:
3/10/2026
5
5555555
The communication and service was exceptional
Benjamin
Madison
WI
Date:
3/10/2026
4
4444444
As an already existing customer, I did not appreciate having to haggle and negotiate to get the best rate. It was frustrating to have to fight for Fairway to retain my business.
Kellea
Odenton
MD
Date:
3/10/2026
5
5555555
They answered all our questions, and we couldn't have done it without them!!
Bailey Lane
Gosnell
AR
Date:
3/10/2026
5
5555555
Great communication, I appreciate the quick and informative responses
Alexa
Cudahy
WI
Date:
3/10/2026
5
5555555
I feel comfortable that Tyrell is going to make things happen, and I can relaxe and focus on other things.
Silas
Bend
OR
Date:
3/10/2026
5
5555555
The entire team was wonderful to work with. Everyone is always working hard to get to the next step. If there was an issue with ANYTHING it was handled immediatel. I will not work with another mortgage company. Truly a Blessing to have Rich and his team work on your mortgage.
Nicolas A
Cleveland
OH
Date:
3/10/2026
5
5555555
Extremely great communication and Dawn helped walk me through the whole process and had grey feedback
Curtis
Wahpeton
ND
Date:
3/10/2026
5
5555555
Team was professional, efficient, and wouldn't want to use or recommend anyone else besides Fairway. Received the Clear to Close well before the closing date as well as the Fairway team was always in communications when it came to answering questions and relaying what is needed to get me across the finish line.
Davon
Lago Vista
TX
Date:
3/10/2026
5
5555555
The way you do all your process
Flubert
Lowell
MA
Date:
3/10/2026
5
5555555
Great communication and the entire process was made very easy with the assistance from Louise.
Derek Carl
Collinsville
MS
Date:
3/10/2026
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now