Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Great communication
Chloe
Knoxville
TN
Date:
10/13/2026
4
4444444
Easy to communicate with and punctual with responses.
William
Henderson
NV
Date:
10/13/2026
5
5555555
Carmen was so willing and happy to answer all of my questions, she is very knowledgeable and I learned a lot throughout this process!
Sariana
Aumsville
OR
Date:
10/13/2026
5
5555555
Dustin was on top of keeping the loan moving at every point. He would figure out what the next step was and then communicated that information well. I never once felt like I was on the back burner and felt confident he was doing everything to make the loan work. I don't like just hearing what someone thinks I want to hear but have honest communication which is what I got from Dustin.
Fred
Casper
WY
Date:
10/13/2026
5
5555555
Mackenzie was very helpful through the entire proces!
Justin Wayne
Midlothian
TX
Date:
10/13/2026
4
4444444
Alyssa was there for any questions I had and the portal made it very easy to submit documents.
Rochelle
Gilbert
MN
Date:
10/13/2026
5
5555555
All the information diego shared made the process alot easier and less stressful
Israel
Brownsville
TX
Date:
10/13/2026
5
5555555
Steve made the process extremely easy to navigate and kept us informed every step of the way. He was responsive at any time during the day, knowledgeable, and very proactive about helping us understand our options, especially when it came to rates and timing. We really appreciated his guidance and support throughout the process of buying our first home!
Jeremy
Huntington Station
NY
Date:
10/13/2026
5
5555555
Aaron and team are extremely patient with me. It is a very stressful situation right now with mortgage rates uncertainty but they are able to guide and be creative with the loan strategies. They also respond right away when you contact them and they still do after the transaction. You know that they trully care for you and not just after the deal.
Jay
Grapevine
TX
Date:
10/13/2026
5
5555555
Prompt & detailed communizations. Thank you!
Jeanne
Mineral Bluff
GA
Date:
10/13/2026
5
5555555
Excellent communication from the beginning. The whole process was seamless. The online portal was also helpful and saved a great deal of time.
Alexandra
Huntington Station
NY
Date:
10/13/2026
5
5555555
Everything was made as easy as possible and he handled it all!
Elena
Chicago
IL
Date:
10/13/2026
5
5555555
Efficiency, accuracy and fast!
Jonathan
Vestavia
AL
Date:
10/13/2026
5
5555555
Friendly, professional, efficient, and a passion for her work
Vincent
Pico Rivera
CA
Date:
10/13/2026
5
5555555
The whole process was great! The communication amongst Brian, our realtors and us went so smoothly. Any question we had was answered in a way we could actually understand! Truly great experience and will recommend to anyone we know.
Amy
Wisconsin Dells
WI
Date:
10/13/2026
5
5555555
All at fairway were really great
Gerald
Delray Beach
FL
Date:
10/13/2026
5
5555555
Very helpful and answered my questions and made sure I knew everything that I was doing during this process
Maya
Mesa
AZ
Date:
10/13/2026
5
5555555
Jeff is patient, calm, pragmatic, but he also brings compassion, kindness, encouragement and support to his interactions. His authenticity and integrity have built so much trust. he has guided my family for many years and it has brought a level of security, protection and an overall confidence in making important decisions for our present and our future.
Gretchen
La Center
WA
Date:
10/13/2026
5
5555555
sarah is very professional and she answers some questions that I have really fast and she help me a lot.
Vanessa
Hewitt
TX
Date:
10/13/2026
5
5555555
communication and understanding
Sandra
Williamsburg
OH
Date:
10/13/2026
4
4444444
This is the second time I have worked with Scott. The first time was smooth, quick, and Scott communicated with me often and was very helpful. I felt he provided a great service. This time things were slower, bumpy, and Scott and his team seemed more distant. I know not all of the things were in his control, but this felt very much like a transaction of business and not an extension of service.
Carl
Grant City
MO
Date:
10/13/2026
5
5555555
Genuine customer care. Hard to find these days.
Matthew
Sanger
TX
Date:
10/13/2026
5
5555555
Very responsive communication. All questions were answered. Up front/transparent on the entire loan process, requirements, and timing.
Timothy
Jacksonville
AL
Date:
10/13/2026
5
5555555
Outstanding communication and made the anxious process of buying a house smooth and relaxed. Thanks so much Kelly.
Shane
Topeka
KS
Date:
10/13/2026
5
5555555
Sharone was great to work with She is very detailed and knowledgeable. I would 100% use her again
Scott
Carlisle
OH
Date:
10/13/2026
5
5555555
Easy process and very helpful with any questions
Austin
West Jordan
UT
Date:
10/13/2026
5
5555555
Everyone was very communicative, extremely knowledgeable, and always eager to help. The whole process was straightforward and smooth, all the way through closing. Thanks!
Christian
Kansas City
MO
Date:
10/13/2026
5
5555555
was an overall great experience! Santiago and his team were on top of things until the very end. My wife and I couldnt be more satisfied!
Ronald
Thatcher
AZ
Date:
10/13/2026
5
5555555
Easy process and quick response
Courtney
Surprise
AZ
Date:
10/13/2026
5
5555555
Linda made our entire home buying process a breeze! It was such a comfort knowing she (and her amazing team) were available to answer our questions at any time! She truly went above and beyond by saving us THOUSANDS in interest by keeping us informed of rate updates! We couldnt be more grateful for Linda throughout this journey!
Kristin
Freedom
WI
Date:
10/13/2026
5
5555555
Great Advice
Samuel
Griffin
GA
Date:
10/13/2026
5
5555555
The experience was hassle free.
Stacy
Oro Valley
AZ
Date:
10/13/2026
5
5555555
Process was easy, 3rd home purchase with Lindsay, always doea a great job!
Kyle
Roanoke
IN
Date:
10/13/2026
5
5555555
Communication and ease of entire process from start to finish. We closed a week earlier than ori planned with no issues.
Shane
Spokane Valley
WA
Date:
10/13/2026
5
5555555
Alex was avaliable, responsive, and got out application done in time to make an offer on a holiday weekend.
Christian
Milwaukee
WI
Date:
10/13/2026
5
5555555
Laura and her team were always available to answer questions and provided quick responses. Working with the whole team was a pleasant experience throughout the process from prequalification through closing.
Kathy Lee
Gatesville
TX
Date:
10/13/2026
5
5555555
Good timely communication and easy to work with.
Geremy
Caledonia
WI
Date:
10/13/2026
5
5555555
very personal and helpful :) helped me feel very secure !
Emily
Seattle
WA
Date:
10/13/2026
5
5555555
Easy to work with . Very knowledgeable.
Benjamin
Fortson
GA
Date:
10/13/2026
5
5555555
I'm always confident you give prudent and logical advice on purchase or refinancing. I have trusted you through the years and will continue to do so - If and when I buy another home....! Susan
Susan
Lindenhurst
IL
Date:
10/13/2026
5
5555555
The communication and patience she had to explain everythin.
Sandra
Harlingen
TX
Date:
10/13/2026
5
5555555
fast and easy process in general
Katy
North Highlands
CA
Date:
10/13/2026
4
4444444
The quickness of their office getting things taken care of .
Dillon
Gosnell
AR
Date:
10/13/2026
5
5555555
Everyone that I worked with was very informative and friendly answered any questions I had in a timely manner.
Hope
Norton
OH
Date:
10/13/2026
5
5555555
Professional service provided by Sandra
Mateusz
Roselle
IL
Date:
10/13/2026
5
5555555
I felt like the communication was very quick and also that everything was explained really well, which was important for us as first time buyers.
Edgar
Verona
WI
Date:
10/13/2026
5
5555555
Easy to apply, prompt replies, always a smile and entire staff very helpful and accommodating.
Joan
Center Barnstead
NH
Date:
10/13/2026
5
5555555
made the process simple and easy!
Osiel
Beech Grove
IN
Date:
10/13/2026
5
5555555
I trusted that Christie was going to solve problems before I knew about them, clearly communicate with me, and get me the best possible outcome for our housing situation.
Garrett
Pine Level
NC
Date:
10/13/2026
5
5555555
Clear instructions. No surprises.
Lance
Rigby
ID
Date:
10/13/2026
5
5555555
Staff and Kelly were very helpful and nice. They were amazing!
Carmen
Anderson
IN
Date:
10/13/2026
5
5555555
Brian was always quick with a response and very accommodating and explanatory when we had any questions. He also hung on through with us through a very long buying process. Not bothering us too much but checking in when we were trying to sell our old property, and as I said, once we started the actual process, very timely and helpful!
Randy
Wisconsin Dells
WI
Date:
10/13/2026
5
5555555
The one on one interactions felt personal and the advice received were very helpful for us to better understand our financial decision. The close relationship with the realtor and loan officer helped make the process smoother by allowing better communication.
Jose
Tucson
AZ
Date:
10/13/2026
5
5555555
Great team to work with.
Misty
Snow Camp
NC
Date:
10/13/2026
5
5555555
Very informative and helpful during process
Samuel
Olympia
WA
Date:
10/13/2026
5
5555555
Even in the most stressful moments, Bryan was very communicative and stayed confident in me as a customer. Because of that, I think it was a great experience overall.
Isabel
Virginia
MN
Date:
10/13/2026
5
5555555
Worked hard and always kept me informed on all my options, made the process easy
Nicholas
Atlanta
GA
Date:
10/13/2026
5
5555555
Tara was very helpful throughout the process. She communicated with us every step of the way and was pleasant to work with.
Jack
Evanston
WY
Date:
10/13/2026
5
5555555
Kelli went above and beyond in ensuring my experience with Fairway was seamless. Kelli is extremely knowledgeable about the process, the market, and offered tips to help streamline my home purchase. I would highly recommend Kelli for your lending needs. She truly cares about the client and places them first!
Demetra
Shreveport
LA
Date:
10/13/2026
5
5555555
Communication was outstanding
Ryder
Nowthen
MN
Date:
10/13/2026
5
5555555
Linda and her team always made me feel at ease. Communication and response times was by far the best, they never made me feel like a bother even with the littlest questions.
Shalon
Manawa
WI
Date:
10/13/2026
5
5555555
Linda and her team at fairway mortgage are the best! Quick, responsive, and very helpful
Shalon
Date:
10/13/2026
5
5555555
Communication was the number one key factor in the process, being able to talk to the Loan Officer after hours adjusting to my work schedule was very important to me and he made it happen!
Carlota
Brownsville
TX
Date:
10/13/2026
5
5555555
Good communication
Joseph
Wall Township
NJ
Date:
10/13/2026
5
5555555
Sam was super responsive, patient, and very helpful answering the tons of questions I had. Andrea was great making sure we understood what documentation was needed and following up with us to stay on track. The whole process was smooth from start to finish.
Christopher
Blaine
MN
Date:
10/13/2026
5
5555555
The constant communication was amazin. The way everything was handled and explained was top notch. I couldn't have asked for a better experience.
Ismael
Reisterstown
MD
Date:
10/13/2026
5
5555555
Chris Harmon made this experience very smooth and easy. He offered thorough advice and made everything easy to understand. Thank you guys for everything!
Holly
Ontario
OH
Date:
10/13/2026
5
5555555
What made my experience great was the professionalism of your team, along with the dedication and effort you put into making the entire process as smooth and efficient as possible. I truly appreciate how quickly and professionally everything was handled. Purchasing my home with your help was a great experience, and I am very grateful for all your support and hard work. Thank you for making this important milestone in my life a positive and memorable experience!
Fernando
Selma
NC
Date:
10/13/2026
5
5555555
We appreciate all Steve's help
Mark
Montevallo
AL
Date:
10/13/2026
5
5555555
Very convenient
Yanrui
Braintree
MA
Date:
10/13/2026
5
5555555
It was good
Tiffany
Flagstaff
AZ
Date:
10/13/2026
5
5555555
Quick, easy, available for questions - Made things clearer when needed.
Gunner
Castlewood
SD
Date:
10/13/2026
5
5555555
Friendly and knowledgable
Sonny
Solon
OH
Date:
10/13/2026
5
5555555
Everyone was nice and super efficient. Great to work with.
Teresa
Lawrenceburg
TN
Date:
10/13/2026
5
5555555
The wealth of knowledge that Curtis had, his calming demeanor and the openess and ease of communication made this process so easy!
Sydney
Houston
TX
Date:
10/13/2026
5
5555555
your patience
David
Waco
TX
Date:
10/13/2026
4
4444444
She was almost always available when needed even at weird hours with wierd questions
Dominic
Walls
MS
Date:
10/13/2026
5
5555555
Aaron and his team were very responsive with any questions that we had during this process.
Thomas
Columbia
IL
Date:
10/13/2026
5
5555555
Great communication! Easy to upload documents!
Anthony
Mount Gilead
OH
Date:
10/13/2026
5
5555555
Debbie has been the only one during this whole process that hasn't made a mistake, and has helped fix other people's mistakes, just to keep things moving. If it wasnt for her we probably wouldnt even be moving forward. So thanks again Debbie!
Neil
Albany
MN
Date:
10/13/2026
5
5555555
In my case Rachel went the extra mile to help me with my self employed situation and never gave up.
Nancy
Victoria
TX
Date:
10/13/2026
5
5555555
The entire process was fantastic.
Robert
Montevallo
AL
Date:
10/13/2026
5
5555555
Responsive
Dorian
Nags Head
NC
Date:
10/13/2026
5
5555555
The amount of honest communication there was and how helpful the team was
Brandie
Quincy
WA
Date:
10/13/2026
5
5555555
Fast, responsive, no issues
Alexander
Oshkosh
WI
Date:
10/13/2026
5
5555555
Great work ethic
Jeff
Imboden
AR
Date:
10/13/2026
5
5555555
Top notch communication and each step of the way felt smooth and went quickly. It was obvious that everyone on the team was working hard to make things happen!
Eric
Alexandria
IN
Date:
10/13/2026
5
5555555
Good communication
Thomas
Hibbing
MN
Date:
10/13/2026
5
5555555
Very helpful, fast responses, Always explained things.!
Barbara
Cadott
WI
Date:
10/13/2026
5
5555555
Easy for us
Melissa
Austin
MN
Date:
10/13/2026
5
5555555
Excellent community and very accessible.
Caleena
San Antonio
TX
Date:
10/13/2026
5
5555555
It was a very smooth experience. I worked with Gary and he a answered all my questions and was just a quick text or call away. I got a good rate with Fairway. Every piece of information i could have needed was provided so i could know what to expect. Closing was super easy with the eclosing process, which made the in person signing much faster and easier.
Jonathan
Crestwood
KY
Date:
10/13/2026
5
5555555
John was very professional and also patient with my many questions during this mortgage process. I would definitely recommend his services.
Tracey
Conroe
TX
Date:
10/13/2026
5
5555555
Kelly and her team were communicable and informative. As first time home buyers we went into the buying process with alot of questions, Kelly and Caroline were patient and helpful through it all. Even though we hit a few bumps in the application approval process, Kelly maintained a positive outlook and remained persistent until we were pre-approved.
Morgan
Topeka
KS
Date:
10/13/2026
4
4444444
Competing priorities for both parties contributed to a breakdown in communication toward the end of the process. Deb is confident and creative and did well considering the current environment.
Linda
Bangor
ME
Date:
10/13/2026
5
5555555
Not stressful great communication
Morgan
Bellville
OH
Date:
10/13/2026
5
5555555
Phil was helpful and patient in answering all of our questions. He communicated promptly with both the realtor team and my wife and me. His advice was genuine, and he stated outright the costs for the various mortgage options.
Nicholas
Bellefonte
PA
Date:
10/13/2026
5
5555555
Mike is very friendly and follows through promptly. He answers any questions you may have and goes out of his way to be there for you! He is very good at his job!
Tracey
Edmond
OK
Date:
10/13/2026
5
5555555
Heidi was very helpful
Tammie
Buckeye
AZ
Date:
10/13/2026
5
5555555
Fantastic great communication . Prompt problem solving . I would reccomwnd to anyone
Andrew
Indianapolis
IN
Date:
10/13/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers