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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

For J.D. Power 2023 Award information, visit www.jdpower.com/awards
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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It was very efficient

Travis
Olathe
KS
Date:
6/24/2024
5
5555555

chip was very, professional, quick to respond to questions, handled all paperwork promptly - we are Very satisfied with services provided :)

John
Hahira
GA
Date:
6/24/2024
5
5555555

James was always available and willing to answer any questions we had, James always explained the the stage and process along the way. He was excellent!

Diana
Wallingford
CT
Date:
6/24/2024
5
5555555

The communication was excellent and Derek worked VERY hard to get us Closed on our very FIRST home in the one month time frame we had. Derek also made sure to save us so much money in the process by being very knowledgeable in his line of business! We truly appreciate you Derek!

Joshua
Bonneau
SC
Date:
6/24/2024
5
5555555

The process was quick and easy as a first time homebuyer Marcy made it easy

Emily
Louisville
KY
Date:
6/24/2024
5
5555555

The experience was amazing due to the professional and attentive service from John and his staff making the process as easy as it could be. The service was polite, courteous and all went above and beyond to ensure a smooth process. Highly recommend John and will recommend Fairway Mortgage to friends and family.

Ryan
The Villages
FL
Date:
6/24/2024
4
4444444

Felt a little impersonal at times like when I'd have to correct the pronunciation of my name almost every phone call (Christina, not Christine) however otherwise great experience. Thorough work by Joe and Chandler and good communication.

Christina
Denver
CO
Date:
6/24/2024
5
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Mike did a great job of communicating, problem solving, and was pleasant even during tight timelines and tough situations. Mike delivered exactly what I needed!

Lucas
Chisago City
MN
Date:
6/24/2024
5
5555555

Having a portal/app for all information.

Kathryn
Six Mile
SC
Date:
6/24/2024
5
5555555

Kimberly was very professional and personable. All contracts and paperwork showed up quickly and on time allowing us to close early. I would highly recommend Kimberly and Fairway Mortgage.

Robert
Palm Coast
FL
Date:
6/24/2024
5
5555555

Communication

Alexander
Lumberton
TX
Date:
6/24/2024
5
5555555

Process was very easy. David and his team communicated well and walked us through every step.

Sherry
Sarasota
FL
Date:
6/24/2024
5
5555555

Dean, availability, and knowledge were fantastic, and a pleasure to to work with through the process.

Lee
Mount Gilead
OH
Date:
6/24/2024
5
5555555

The initial information submitted was completely outlined. I only had a few easy questions beyond first submittal. Everything went smoothly at the close which of course is always the key. Lorie and her team did an amazing job to get a close in three weeks!!! Kudos to them!

Stephen
Colorado Springs
CO
Date:
6/24/2024
5
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Everything

Evan
Liberty Hill
TX
Date:
6/24/2024
5
5555555

Good communication and timely follow up to help us close remotely.

James
Saint Louis
MO
Date:
6/24/2024
5
5555555

Stefan had great communication! He walked us through every step of the loan process and was always available to answer our questions.

Misty
Tucson
AZ
Date:
6/24/2024
5
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Madeline has created a great working relationship with me and understands my wife and I's buying needs. She is always available and very transparent about the process. Have really appreciated the partnership.

Tyler
Redmond
WA
Date:
6/24/2024
5
5555555

Communication was great and the app was so easy to use!

Kristin
Lake Park
GA
Date:
6/24/2024
5
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Roger was very knowledgeable and made time for us to help us through the process.

Ronald
Chaska
MN
Date:
6/24/2024
5
5555555

Travis was phenomenal I would definetly recommend his services to other people. He was always quick to respond and courteous and patient.

Rayna
Mesa
AZ
Date:
6/24/2024
5
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Liane took the time to explain every step of the process to us, and also gave some very helpful advice to us when it came to making the decision of when to lock our rate in. This was extremely helpful. She kept in constant communication with us and let us know what needed to be done every step of the way, making it super simple for us as first time home buyers.

Charles
Scottsdale
AZ
Date:
6/24/2024
5
5555555

Ethan and Marty were super responsive always took time to explain things when we didn’t understand!

Emily
Milwaukee
WI
Date:
6/24/2024
5
5555555

Your company is very detail oriented and had a way of explaining complicated issues so we could understand them

Harold
Belton
TX
Date:
6/24/2024
5
5555555

Personal service I no Ike big corporate offices

Patricia
Kingsville
MO
Date:
6/24/2024
5
5555555

No hangups, smooth closing

Scott
Fort Collins
CO
Date:
6/24/2024
5
5555555

Brandi was readily available and provided great detailed responses with any questions we had

Courtney
Fishers
IN
Date:
6/24/2024
5
5555555

Communication, answered all questions efficiently and quickly.

Rachel
Tinley Park
IL
Date:
6/24/2024
5
5555555

The knowledge and expertise she has with the process on top of the personal feel when interacting with her as my first time through the process she made it enjoyable. If there was any issue she was addressed it immediately which made me feel that I was her only customer.

David
Burlington
NC
Date:
6/24/2024
5
5555555

Mark and Marc are very knowledgeable and walked us through the whole process. We enjoyed the full experience and know we will recommend them to everyone.

Ashley
Van Alstyne
TX
Date:
6/24/2024
5
5555555

Team was very nice and kind. This was my first house buying experience and they helped me through it. Thank You!

Jennifer
Wiggins
MS
Date:
6/24/2024
5
5555555

There were a few speed bumps along the way but Tanner and the whole Fairway team provided communication and solutions at every turn.

Brandt
Olathe
KS
Date:
6/24/2024
5
5555555

Thank you for everything

John
Caldwell
ID
Date:
6/24/2024
5
5555555

Personal attention, start to finish.

John
Montgomery
AL
Date:
6/24/2024
5
5555555

Everyone on the Fairway team did all of the heavy lifting for me, and went above and beyond to save me money in every aspect of the purchase process.

Riley
Tucson
AZ
Date:
6/24/2024
5
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She helped me get everything set up an ready to have the best chance at qualifying for the loan I needed, and now I have the house I want. Thank you!

Paul
Pueblo West
CO
Date:
6/24/2024
5
5555555

Sam did I wonderful job of explaining the whole process and answering questions. He was calm and confident, which helped to give us peace about buying a house. Excellent work!

Hunter
Eden Prairie
MN
Date:
6/24/2024
5
5555555

Smooth transaction at every step

Vijay
Frisco
TX
Date:
6/24/2024
5
5555555

Geetesh is super patient and responsive. Knowing this is our first time taking a mortgage, he explained the process in detail, answered our questions, and went above and beyond to make sure we are doing this right.

Yi
Arlington
VA
Date:
6/24/2024
5
5555555

Jenna. Jenna made my mortgage process smooth and stress-free. She explained all my options clearly and was always available to answer any questions. Jenna ensured that I got the best mortgage terms for my needs. On top of that, she referred us to an excellent relator and insurer, both of whom were outstanding.Thanks to her, I secured a fantastic rate and closed on my new home without any issues.

Shawn
Baltimore
MD
Date:
6/24/2024
5
5555555

Mike was quick and efficient in regards to communication. Last minute changes prior to closing and he expedited what he could and helped us to close on time still

Andrea
Chisago City
MN
Date:
6/24/2024
5
5555555

Every part of the home buying process that Ashlee was involved with went very smoothly. She was very quick to respond to texts and emails and was very personable.

Owen
Girard
GA
Date:
6/24/2024
5
5555555

I was using another Lender and time after time couldn’t get it done. Linda came in and got it done in 10 days. Awesome job couldn’t thank her enough.

Raymond
Oshkosh
WI
Date:
6/24/2024
4
4444444

Quick and easy!

Patricia
Wheat Ridge
CO
Date:
6/24/2024
5
5555555

Joe was amazing to work with! Buying a home can be a daunting process. I never realized that it could be such a stress free experience. From start to finish Joe and Millie made the process as smooth as could be. Whenever the topic arises, Joe will be the one I recommend!

Jason
King George
VA
Date:
6/24/2024
5
5555555

We have worked with Chad on multiple deals and have been nothing shy of very impressed with his expertise, explanations, efficiency and ultimate execution to get the deals done! Thank you, Chad!!!

Hollen
Littleton
CO
Date:
6/24/2024
5
5555555

I cannot believe how easy Chris made it for us to close on our home. From day one, he took the time to answer all of my questions and didn’t make me feel silly. I literally said “Chris, I am an idiot, I don’t know what to do or what that means.” Chris took over and we were able to close on our dream house in 30 days.

Lara
Knightdale
NC
Date:
6/24/2024
5
5555555

working with Forrest and his team was an amazing experience! Forrest explains things very well and keeps in close contact regarding any changes or updates being made through out the whole lending process.

Jessica
Crystal
MN
Date:
6/24/2024
5
5555555

Easy to upload docs, amazing service and communication from Lisa and team about what is needed.

Kenneth
Knoxville
TN
Date:
6/24/2024
5
5555555

Travis was very friendly and helpful. He responded quickly to questions and made the whole process stress free.

Anna
Omaha
NE
Date:
6/24/2024
5
5555555

Responsive, friendly, and made the process go smoothly. Had our best interest at heart.

Christopher
Venetia
PA
Date:
6/24/2024
5
5555555

Easy to upload secure files

Lori
Saint Michael
MN
Date:
6/24/2024
5
5555555

Jason is beyond exceptional, he’s extremely well knowledgeable in the process of purchasing a home. We felt so much trust and safety in his words and advice. From the moment I applied, he was there every step of the way helping my significant other and I. Him and his team communication skills are respectful and thorough.

Dilyla
Laveen
AZ
Date:
6/24/2024
5
5555555

Prompt professional service always.

Kimberly
Loma
CO
Date:
6/24/2024
5
5555555

The entire staff is so helpful, courteous, knowledgeable and tolerant of us challenged people.

Peter
Elgin
IL
Date:
6/24/2024
4
4444444

Friendly and was able to close quickly

Martina
Olathe
KS
Date:
6/24/2024
5
5555555

Nanette made this first time experience as easy as possible for us. She went above and beyond to help us understand the process and never made us feel like we had a dumb question. Will 100% recommend her to anyone we talk to.

Kobe
Springville
UT
Date:
6/24/2024
5
5555555

Beverly followed up on all correspondence in a timely manner....she coordinated with others on the team, and made sure we were always in the loop and knew what was next needed to expedite the process.

Debra
Phoenix
AZ
Date:
6/24/2024
5
5555555

Scott made the process quick and easy. He truly cared about us!

Blake
Parkville
MO
Date:
6/24/2024
5
5555555

Renata helped us every step of the way and made the whole process manageable Thank you so much Renata!!! You are the BEST!!!

Patrick
Lockport
IL
Date:
6/24/2024
5
5555555

Great communication, responsive, managed workflow very well. All transactions were completed quickly. Entire process was flawless. Well done!

James
Bonney Lake
WA
Date:
6/24/2024
5
5555555

great communication and responsiveness every step of the way, and very proactive team focused on meeting all of the quick deadlines. I never had to reach out to ask for an update or get a status and I felt like we were in good hands. When we had questions, they went through everything with us. being able to close on time was never a question - I would happily recommend them!

Meaghan
Salida
CO
Date:
6/24/2024
5
5555555

Communication was top notch

Michael
Lake Station
IN
Date:
6/24/2024
5
5555555

Always willing to answer questions and very thorough on things needed.

Hallie
Perkinston
MS
Date:
6/24/2024
5
5555555

The ease of the entire process.

Brenda
Palm Coast
FL
Date:
6/24/2024
5
5555555

Bowen’s personality and professionalism

Shellie
Adel
GA
Date:
6/24/2024
5
5555555

Bowan was always accessible and responsive.

Susanna
Adel
GA
Date:
6/24/2024
5
5555555

My experience was great because I had the kindest people to make my experience as easy as possible. Very knowledgeable!!

Amy
Deatsville
AL
Date:
6/24/2024
5
5555555

Brians service was great. Not a fan of all of the E-signing. I'd rather do my paperwork in person

Donald
Festus
MO
Date:
6/24/2024
5
5555555

Time frame

Jeanette
Youngtown
AZ
Date:
6/24/2024
5
5555555

Lauren was wonderful to work with and answer any questions.

Sarah
Louisville
KY
Date:
6/24/2024
5
5555555

What made it great is that I was finally able to refinance my home with the help of you guys and im very very grateful I was able to refinance my home

Maria
El Mirage
AZ
Date:
6/24/2024
5
5555555

DJ did a fantastic job answering any questions, keeping us up to speed on the process and making sure we knew what to expect.

Cameron
Waterford
WI
Date:
6/24/2024
5
5555555

The team made sure that the process was as swift and simple as possible. I was told very clearly what I needed to do, when I needed to do it, and how I need to do it. It's very appreciated.

Caleb
Copperas Cove
TX
Date:
6/24/2024
5
5555555

The personial service Amy Simmons reached out to help me through.

Isaac
Gilbert
AZ
Date:
6/24/2024
4
4444444

Better communication.

Ruby
Copperas Cove
TX
Date:
6/24/2024
5
5555555

Doug was realistic and honest.

Josiah
Avon
IN
Date:
6/24/2024
5
5555555

Leslie was knowledgeable, communicative and able to execute a very fast and thorough close.

Gandja
Los Angeles
CA
Date:
6/24/2024
5
5555555

Great communication, always provided information when we needed it, guided us along the way, Jason was just as excited as we were which made it even better.

Jordan
Laveen
AZ
Date:
6/24/2024
5
5555555

This is my second time using Audrey for a mortgage and she makes the experience so easy and painless. She is very accommodating and the line of communication is very open and free flowing. She makes buying a home so much easier. And she’s a pleasure to deal with.

Jordan
Amarillo
TX
Date:
6/24/2024
5
5555555

I had given up hope on finding a home. Every now and then Jamie would call me to see how things were going. I was not optimistic but he kept me hanging in there. We ended up finding our dream home. Thank you.

Benjamin
Temple
TX
Date:
6/24/2024
5
5555555

Simple, clear and quick communication.

Rebecca
Waterford
WI
Date:
6/24/2024
5
5555555

Nate was very quick to respond always, he answered any and all of my questions throughly and if he didn’t know he found out for me. He was great, he was kind, and was quick to get our stuff finished!

Billie'Joe
Walhalla
ND
Date:
6/24/2024
5
5555555

Anita made it very easy and made everything make sense.

David
Belmont
NC
Date:
6/24/2024
4
4444444

Both Marc and Mark made the loan process easy!

Kent
Lavon
TX
Date:
6/24/2024
5
5555555

Garett was responsive and a clear communicator who made buying our first home a seamless process!

Molly
Newburyport
MA
Date:
6/24/2024
5
5555555

Chris was SO helpful to me as a first-time home buyer! Thank you for answering all my questions!!

Hannah
Austin
TX
Date:
6/24/2024
5
5555555

Phil was very responsive

Donald
Harrisburg
PA
Date:
6/24/2024
5
5555555

Matt and his team were incredibly kind and responsive, and willing to talk through any questions my husband and I had throughout our homebuying process. We have experienced the beginning stages of the homebuying process with a few different lenders and Matt made it easy and never made us feel silly for the questions we asked.

Lauren
Farmington
MN
Date:
6/24/2024
5
5555555

As first time home buyers, our experience was amazing! We were truly guided through every step and didn’t feel overwhelmed. LOVED working with Donna!

Haley
Temple
TX
Date:
6/24/2024
5
5555555

Kimberly Viteri is easy to work with, quick, and extremely responsive. She had the answers to my questions and was able to guide me through the process. I would recommend her and Fairway to everyone.

Shenika
Jacksonville
FL
Date:
6/24/2024
5
5555555

Ken was so thoughtful and personnel. He went above and beyond to ensure a loan could work for me and all the logistics worked out.

Suzanne
Oregon City
OR
Date:
6/24/2024
5
5555555

Excellent communication! Very responsive.

Andrew
Manassas
VA
Date:
6/24/2024
5
5555555

Excellent communication, great people to work with and conversate makes the process enjoyable, EXCELLENT tools for loan estimates and comparing options, custom help video with the tools to walk us through the tools is just absolutely awesome. You all are great!!

Austin
Parkville
MO
Date:
6/24/2024
5
5555555

Crystal was on top of it and made this stressful home buying process a breeze, forever grateful!!

Tori
Temple
TX
Date:
6/24/2024
5
5555555

Smooth and clear process all along the way.

Stephanie
Omaha
NE
Date:
6/24/2024
5
5555555

We were first time home buyers who knew NOTHING about the process of buying a home. Shelly gave us SO much confidence and turned this scary, nervous experience into an amazing experience. She was available ANYTIME we had questions, concerns, or needed something explained again for the 12th time because we didnt understand. She was so kind, and never made us feel dumb, or silly for asking so many questions which was a big fear from a previous experience. Her communication was amazing, she was always in touch letting us know what was going on, and where we were at in the process. She was always available and i never had to wait long for a response from her. I couldn't be happier with how amazing, quick, and easy she made this for us. I will recommend her to anyone and everyone, as i have the confidence she would take care of them. We will always refer Shelly, and use her for any future needs!!! Thank you again to Shelly and her team for all of their hard work, and making this process so enjoyable!!! <3

Brianna
Mill City
OR
Date:
6/24/2024
5
5555555

Monica was very nice and communicative.

Keyana
Palestine
TX
Date:
6/24/2024
5
5555555

Great communication and knowledgeable

Evan
Fort Mill
SC
Date:
6/24/2024
5
5555555

Rebecca and her team were so helpful throughout the loan process. Always available for a quick phone call, to answer a question or further explain the details. Rebecca and her team kept us on track and informed throughout the process.

Jessica
Fort Collins
CO
Date:
6/24/2024
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Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Michael Blake
President of Capital Markets
Todd Gavinski
Chief Financial Officer
Paola Kielblock
President of Retail Products
Julie Fry
Chief HR Officer
Randy Allen
Chief Information Officer
John Hotchkiss
Chief Risk Officer
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Joy Knoch
EVP, Training and Operational Support
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Nikki Johnson
EVP, Corporate Closing
Austin Larr
SVP/Area Manager
Shelly Shaw
EVP Corporate Closing
Haley Parker
Chief Business Development Officer

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Founded Marketing HUB


Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level. By encouraging employees to volunteer and help their local communities.
Fairway Careers