Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
home
About Us

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Keeping in contact
Estella
Casper
WY
Date:
3/18/2026
5
5555555
Understanding the needs and Providing solutions
Jason A
Orland
CA
Date:
3/18/2026
5
5555555
We came back and received superb service throughout the whole process once again. Thank you to the entire team for being our ourside. I have recommended brother and law and know you will provide the best customer service. Most grateful.
Jose Augusto
Escondido
CA
Date:
3/18/2026
5
5555555
Danny and his team were top notch eveey step of the way. They went out of their way to assist and accomodate our questions and needs through the home buying and closing process! I would highly recommend Danny and Fairway to anyone looking to buy or sell their next house.
Kawa
Houston
TX
Date:
3/18/2026
5
5555555
How quickly it all happened
Grant
Arlington
TX
Date:
3/18/2026
5
5555555
Ben and his team made my dream come true. They made the home owning process as easy as it could possibly be. Plus they helped me every step along the way.
James
Petersburg
VA
Date:
3/18/2026
5
5555555
Well informed and patient. Great people!
Donajean
Whiteville
NC
Date:
3/18/2026
5
5555555
Great communication and very helpful with our needs and preferences.
James D
Tucson
AZ
Date:
3/18/2026
5
5555555
What really stood out was their attention to detail and commitment to keeping me informed. Anytime I had a question, I received a prompt and thorough response. Shane went above and beyond to ensure everything stayed on track and closed on time. I truly appreciate his professionalism, patience, and dedication. I would highly recommend him
Joseph Alan
Buckeye
AZ
Date:
3/18/2026
5
5555555
Upfront to the point. Years of experienc. beat interaction I've had
David Wesley
New Bern
NC
Date:
3/18/2026
5
5555555
After several transactions together, Paul has consistently been professional, responsive, and a pleasure to work with. We truly couldn’t ask for anyone better.
Heidi L.
Boise
ID
Date:
3/18/2026
5
5555555
Very friendly experience, answered all my questions in a timely manner. Time of day did not matter, communication was great.
Hector
Arlington
TX
Date:
3/18/2026
5
5555555
From the beginning, the communication and support from Ted and his team was immaculate. As a first time home buyer, Ted thoroughly walked me through every step of the process. I never once felt pressured or stressed throughout the entire lending process.
Devon Mark Dana
Bothell
WA
Date:
3/18/2026
5
5555555
Travis and his team were always quick to communicate and resdily readily available to answer any questions along the way. Very professional, transparent and trustworthy. I would highly recommend!
Seth
Chelsea
AL
Date:
3/18/2026
5
5555555
Jason was absolutely amazing! Was very responsive and took the time to explain everything we had questions about. Was super fast getting us numbers to help us decide if we could afford the house we were looking at
Wendy
Milliken
CO
Date:
3/18/2026
5
5555555
Great round the clock service
David
Ballwin
MO
Date:
3/18/2026
5
5555555
Lori was very good at keeping me updated and informed along the way.
Dakota
Mesa
AZ
Date:
3/18/2026
5
5555555
Great team
Anthony Owen
Watertown
MN
Date:
3/18/2026
5
5555555
Joey is always detail oriented. The responses from his team are always quick and helpful. It is overall just a really smooth experience.
Cierra MC
Chicago
IL
Date:
3/18/2026
5
5555555
Very easy to work with and readily accessible. Excellent communicator!
Bruce
Orlando
FL
Date:
3/18/2026
5
5555555
Quick and accurate communication, very helpful and friendly!
Amanda C.
Topeka
KS
Date:
3/18/2026
5
5555555
The timely and professional communication made rhe whole process seamless .
Ayad
Greenfield
IN
Date:
3/18/2026
5
5555555
Your vast knowledge and experience and total commitment to our
Paul Charles
Tavares
FL
Date:
3/18/2026
5
5555555
Marina made sure I was always covered, if it couldn't be her, it was a member of her fantastic team. She was also super responsive, and always willing to hop on the phone whenever we needed anything.
Adriana
Framingham
MA
Date:
3/18/2026
5
5555555
Was kept informed of my loan status throughout ther process and felt confident closing would occur smoothly and on time.
Michael Robert
Dawsonville
GA
Date:
3/18/2026
5
5555555
Fast response, organize and great communication and transparency. They make the home buying process go too easy!
April Abigaille C.
Cerritos
CA
Date:
3/18/2026
5
5555555
Very communicative, helpful, explained the situation well. Very knowledgeable.
Kristin
Fort Collins
CO
Date:
3/18/2026
5
5555555
the communication
Danielle Lou
Tucson
AZ
Date:
3/18/2026
5
5555555
The responsiveness was amazing. I have used large banks (Chase) and also independent mortgage companies before, but the service Blair provided exceeded any prior experience that I have had. He was responsive and timely, a great communicator and was always kind when I had questions, explaining information concisely and simply.
Elisa
Temple
TX
Date:
3/18/2026
5
5555555
Outstanding Service Thank you
Janell Ann Pierce
Glendora
CA
Date:
3/18/2026
5
5555555
Efficiency
Arynn Kaila
Trussville
AL
Date:
3/18/2026
5
5555555
Began refinance process with another lender and had significant communication and transparancy issues. JP was great throughout. Responsive, clear, honest, and fast. 100% recommend.
Isaac Laurence
Claremont
CA
Date:
3/18/2026
5
5555555
Thanks for everything! It was a long wait for the rates to drop enough to make it worthwhile, but we are thankful for your timely support to get it done when we did!
Elaine Irene
Missoula
MT
Date:
3/18/2026
5
5555555
Robert made everything easy and seamless. Everything that we had questions on was answered promptly and professionally.
David Sangyeon
McKinney
TX
Date:
3/18/2026
5
5555555
Very clear and consistent communication throughout the whole process
Joshua Joseph
Chicago
IL
Date:
3/18/2026
5
5555555
Excellent and professional service. Kevin was thoroughly knowledgeable and was able to answer all of my questions - including several I didn't know I should have. He maintained timely communication through the whole buying process. I give Kevin my highest recommendation.
Michael
Loganville
GA
Date:
3/18/2026
5
5555555
Everyone worked so hard to get me approved. Even jumping through hoops to get a notary to me while I was out of town. Felt that I was respected and important during the process.
Carolee
Aurora
CO
Date:
3/18/2026
5
5555555
Fast communication and willingness to answer all of my many questions!
Krista
Hudson
MA
Date:
3/18/2026
5
5555555
The entire process with excellenc! Well done, the Chick-fil-a quality of service. Thank you Kristi/Carol/Alfredo
Sergio
Houston
TX
Date:
3/18/2026
5
5555555
Team Clouse goes the extra mile to assist you with the complicated process of getting a mortgage. They make it look easy.
Richard E
Angola
IN
Date:
3/18/2026
5
5555555
best lenders around And very organized.
Corey Mark
Rochester
NH
Date:
3/18/2026
5
5555555
Appreciated the quick response time and reliablility! Very kind demeanor and really felt like she had my best interest.
Caleb
Sarver
PA
Date:
3/18/2026
5
5555555
This was close to being outstanding, was just a little frustrating when we were prompt on getting the info that you requested and then you need additional informatio. it would be nice to know what's all needed up front and not in pieces
James R
Green Bay
WI
Date:
3/18/2026
4
4444444
Thomas communicated every process of my loan thoroughly and did not leave me in the dark . Kept me updated through the whole process and was easy to get ahold of .
Elywnn Jay
Fouke
AR
Date:
3/18/2026
5
5555555
Nathan and his team made this experience quick and painless as can be! They were always there and responded quickly in a timely manner if I had any question.
Jared
Benton
AR
Date:
3/18/2026
5
5555555
Very Helpful. Made everything easy and seamless.
Kevin
Eucha
OK
Date:
3/18/2026
5
5555555
As a realtor, I value strong lending partners, and Laura Franks at Fairway Mortgage consistently delivers. She is responsive, knowledgeable, and gets loans closed quickly—often in as little as 3 weeks. I especially appreciate that she is bilingual, making the process smooth for my Spanish-speaking clients. Always a top recommendation!
Lizette
Killeen
TX
Date:
3/18/2026
5
5555555
Paige was an amazing loan officer! She made sure that we had all of the knowledge that we could possibly need as first time home buyers and was there for us every step of the way!
Zoe Lauren
Willis
TX
Date:
3/18/2026
5
5555555
thanks for all your help!
Julie L
Elmhurst
IL
Date:
3/18/2026
5
5555555
Kym was very professional and a go getter. We really apprecited all of the time she spent helping us out.
Rick
Cave Creek
AZ
Date:
3/18/2026
5
5555555
timely responses and transparency
Shaun
Minnetonka
MN
Date:
3/18/2026
5
5555555
Matt was very informative, fast responses and always had the answers to our questions. He helped make the home moving process flawless.
Amber D
Olathe
KS
Date:
3/18/2026
5
5555555
Good organization and good communication even through a complex closing
Ashley Karoline
Raleigh
NC
Date:
3/18/2026
5
5555555
Joe was VERY knowledgeable and helpful during our refinancing process. He made the process smooth and was available at any time to answer questions.
Nicholas T
Angier
NC
Date:
3/18/2026
5
5555555
I've bought four himes, and this was by far the easiest and smoothest process yet.
Nicole A
Aurora
CO
Date:
3/18/2026
5
5555555
good communication, great responsiveness, and was able to help us close very quickly with very little complications
John Edward
Tampa
FL
Date:
3/18/2026
5
5555555
I stayed with Fairway because the process for closing was straight forward, everything was brought up and talked about before documents were made. Brittany was very open with a cost change and informed me where the difference came from and how to duplicate that same cost so the math worked out. I had 3 offers in total for my reference and Fairway was in the middle of the cost to close in total. I chose fairway because Brittany wasn't trying to sell me on the deal like the other two places were trying to do. She sold me on the ease of communication and process being simple. This is my second time closing with Brittany through fairway and it has seemed too easy and simple (compared to what I have heard about from other people and different companies). If I purchase any future properties or refinance I'll be calling Brittany!
Nathan
Cheyenne
WY
Date:
3/18/2026
5
5555555
Very professional and precise details of explanation on how to help us with making life changes in purchasing a home. My wife Melissa and I finally got someone to care about us as a client.
Eric
Dunn
NC
Date:
3/18/2026
5
5555555
Sarah's expertise
Blake
Mcgregor
TX
Date:
3/18/2026
5
5555555
The attention The advices The process how professional they were everyone and everything about the transaction was smooth and efficient
Dwight F
Miami Gardens
FL
Date:
3/18/2026
5
5555555
Lori is great, and we have totally loyalty And will go with her, but hearing about other people shopping around and then going with Lori and receiving credits was not super awesome And we had kind of wished to explore more options Before closing with her
Alexandra
Virginia Beach
VA
Date:
3/18/2026
5
5555555
everything was easy and explained well
Kirsten
Mansfield
TX
Date:
3/18/2026
5
5555555
Mike and Joe made an effort to walk me through each step of the homebuying process which made everything so much easier for a first time homebuyer like myself
Collin T
Dodgeville
WI
Date:
3/18/2026
5
5555555
Erica thanks for great experience
Tosina F
Tacoma
WA
Date:
3/18/2026
5
5555555
Very quick and polite. Always available when we needed and helped in everyway!
Lauren E
South Hill
VA
Date:
3/18/2026
5
5555555
You're so helpful and accomplished the transactions just on time. You're a blessing to your client. Praise the LORD!
James
Redding
CA
Date:
3/18/2026
5
5555555
Clear Communictaion
Andrue
Hugo
MN
Date:
3/18/2026
5
5555555
Dealt with wonderful well informed and knowledgeable people all the way through the process.
Carlton W
Ocean Springs
MS
Date:
3/18/2026
5
5555555
Communication was constant, and information was always available. I was made aware of evry step at every turn.
Lorenzo Dejesus
West Palm Beach
FL
Date:
3/18/2026
5
5555555
Fast and responsive
Sandra J
Genoa City
WI
Date:
3/18/2026
5
5555555
Personal attention to the file. Our seller wanted to back out if we had to use a new lender and Josh provided enough security that they were ok with staying with us! Josh and his team got the loan closed in 10 days! THE GOAT.
Meredith Tonjes
Austin
TX
Date:
3/18/2026
5
5555555
Kelli was able to close my loan in 8 days!!!! She lifted my spirits and gave me hope that I'd be closing on my home when it looked unlikely! I thank God for her.
Allison Paige
Shreveport
LA
Date:
3/18/2026
5
5555555
It was very easy overall, I appreciated being able to take care of everything online.
Kevin J
New Lenox
IL
Date:
3/18/2026
5
5555555
Will went over and above to deal with several challenges during the process. He is a problem solver who does not give up until the deal is done. This is our second time working with him and will absolutely call him the next time we are in need of a mortgage.
Nathan J.
North Chesterfield
VA
Date:
3/18/2026
5
5555555
it was a pleasure working with Jeff very professional and knowledgeabl
Jose
Glendale Heights
IL
Date:
3/18/2026
5
5555555
"Working with CindyCoon was an absolute pleasure! Buying a home can be overwhelming, but Cindy C*** made the entire process smooth and stress-free. Their market knowledge was top-notch, and they really took the time to understand exactly what I was looking for. What I appreciated most was their responsiveness—they always answered my questions promptly and kept me informed every step of the way. I never felt pressured, and I truly felt they had my best interests at heart. Because of their negotiation skills, I secured my dream home in an incredibly competitive market. If you are looking for a professional, kind, and effective real estate agent, I highly recommend Cindy C***!
Christy
Atmore
AL
Date:
3/18/2026
5
5555555
Brian is easy to communicate with and very responsive. I trust his advice in areas where my knowledge is lacking. All around great experience!
Kaitlyn
Redlands
CA
Date:
3/18/2026
5
5555555
The online closing and automatic appraisel were great
Daniel J
Ixonia
WI
Date:
3/18/2026
5
5555555
Excellent communication, very informative, made it very easy to complete paper work. Very friendly , made it seem like we were working with a friend.
Howard
Batavia
OH
Date:
3/18/2026
5
5555555
Just a very easy sweat free process
Heydon
Butler
IN
Date:
3/18/2026
5
5555555
The personal attention Brad gave us was great!
Alec
Zionsville
IN
Date:
3/18/2026
5
5555555
Dave goes the extra mile to get things moving in the right direction and breaks things down so they're simple to understand
Dakota James
Columbus
IN
Date:
3/18/2026
5
5555555
Jacob was available to answer any questions or deal with any issues immediately. Beyond excellent service, very best imaginable!
Cameron Gale
Torrington
WY
Date:
3/18/2026
5
5555555
Tim Lambert helped us with our construction loan and the VA mortgage on our new home. We could not have been happier with his help and service. He went out of his way to make sure we were kept up to date with regular progress reports and made sure the process was smooth and with minimal stress. Stephanie Hughes was easy to work with and went out of her way to help us with the process. They are a great team.
Jack Thomas
Date:
3/18/2026
5
5555555
That I have the feeling it was meant too be!!
Roland A
Columbia Heights
MN
Date:
3/18/2026
5
5555555
5.0 Stars!
Dustin Moats
Date:
3/18/2026
5
5555555
It was an amazing enjoyed every bit of it. he processed everything unbelievable fast i gave him a short time to do everything and he knocked it out. If he don't answer he has an assistant that will and I really liked that. If you have questions about anything he has the answer . I really appreciate everything he done and helping me build my future. If I know anyone ready to buy there home he is the first person i will send them his way. Thank you Lucas
Dustin Hunter
Eatonton
GA
Date:
3/18/2026
5
5555555
The communication was fantasic and he was there every step of the way. He provided updates everytime there was something to report. I would recommend Paul to any of my friends and family.
Richard N.
Emmett
ID
Date:
3/17/2026
5
5555555
Nick worked harder than the previous loaner we worked with and it led all the way up to us purchasing a home we liked. Couldn't have gone better
Andre
Paulsboro
NJ
Date:
3/17/2026
5
5555555
Nevin took the time to carefully explain the mortgage process and was invested in listening to what I needed and wanted in a home.
Elizabeth
Benson
NC
Date:
3/17/2026
5
5555555
Suzanne was on top of everything making sure I get her everything she needs on time and Suzanne was quick on getting things done making it very easy to move forward to the next steps of the process.
Angel Uriel
San Antonio
TX
Date:
3/17/2026
5
5555555
Steve is very informative, explained the entire process from the beginning. I trust him. Hes always looking out for my best interest
George
Tucson
AZ
Date:
3/17/2026
5
5555555
The multiple scenarios I was walked thru with apples to apples comparisons were great help. This made things so much easier when comparing different options and choosing what would be best for us
Amy
San Diego
CA
Date:
3/17/2026
5
5555555
Every phone call and text was answered. The whole process was very smooth. Every detail was explained clear and honest with no hidden costs. We are extremely satisfied with the process and whole outcome. Communication went above and beyond what we expected! Hands down the best loan officer!
Kristin
Texarkana
AR
Date:
3/17/2026
5
5555555
You guys helped me to navigate on getting my first home.
Kenneth
Pace
FL
Date:
3/17/2026
5
5555555
Colin and his team are dependable, communicate clearly, and understand that the process can be stressful. They help alleviate some of that stress through prompt responses, comprehensive information, and guidance throughout the entire process. After a less satisfactory experience with another company, we were pleased to connect with Colin and were very satisfied with both the service and the results. Colin and his team are accessible and a pleasure to work with.
Andrew
Wake Forest
NC
Date:
3/17/2026
5
5555555
Working with Santiago was a great experienc. He took the time to explain everything and was always happy to help with anything. Santiago and Andrea were always a phone call away to help with any questions or information we needed. It was great working with Santiago and he's team
Liz
Thatcher
AZ
Date:
3/17/2026
5
5555555
Communication, knowledge, and friendly character. Couldn't ask for a better experience from Lisa!
Victoria Elizabeth
Pendleton
SC
Date:
3/17/2026
5
5555555
Crustal provided great communication from the start. She informed me of the loan process, constant status updates. She replied in a timely, professional and knowledgeable manner to all my questions. It made the loan process enjoyable from start to finish.
Lannette
Boerne
TX
Date:
3/17/2026
5
5555555
Thank you for your guidance every step of the way as a first time home buyer. Anthony Roland
Anthony G
Warrior
AL
Date:
3/17/2026
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now