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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Thanks so much was a grand pleasure working with you and always we are a friend
Arnulfo
Tucson
AZ
Date:
11/5/2026
5
5555555
Response times were good and if it was after hours I’d get a text that night saying I’d be updated or as soon as possible the next day. All questions were able to be answered and things were easily broken down to where it could be understood.
Landon
Hamilton
OH
Date:
11/5/2026
5
5555555
Extremly professional, great at explaining and then updating along the way.
Robert
Buford
GA
Date:
11/5/2026
5
5555555
Kent was incredibly knowledgable, kind and so supportive throughout the entire process. He answered all our questions and was along side us every step of the way. 10/10 recommend!!!
Kelsey
Kansas City
KS
Date:
11/5/2026
5
5555555
Working with Brian Albrich made it great. He perservered on my behalf when I would not have. Great support
Cindy
Palm Desert
CA
Date:
11/5/2026
5
5555555
The whole Team Work with all Communication with Questions and Answers very thouroughly Explained and taken care of! Very Impressed
Eugenio
Concrete
WA
Date:
11/5/2026
5
5555555
Rob and Sarah make the mortgage process easy and straight forward. We've worked with them on seeverl different refinance and new home purchases now and each time they go above and beyond to make the process seamless. Very creative and very knowledgable of the overall industry. Highly reccomend!
David
Seattle
WA
Date:
11/5/2026
5
5555555
I’ve bought four houses in my lifetime, and this was by far the quickest, easiest, and smoothest experience I’ve ever had! From loan approval to closing day, everything was handled professionally and efficiently, with great communication and absolutely zero issues. Buying a home is a big step, and I’m so thankful to have had a lender who made the whole process feel so easy. I couldn’t have asked for a better experience and would highly recommend him!
Christina
Henrietta
TX
Date:
11/5/2026
5
5555555
I have worked with Laura on multiple closings as a title company. Laura & her team are professional, prompt & amazing to work with. I would 100% recommend Laura & her team to anyone!
Monica
Date:
11/5/2026
5
5555555
open communication - Grounds for all things financial. This team excells in this area.
Dalawna
Spencer
TN
Date:
11/5/2026
5
5555555
Christian Peter was extremely professional, helpful, and knowledgeable.
Kathleen
San Antonio
TX
Date:
11/5/2026
5
5555555
Josh was easy to work with and quick to respond to any concerns I had. He was clear in his requests.
Danyel
Washougal
WA
Date:
11/5/2026
5
5555555
The whole process was very easy and Jeff made sure I understood everything that was happening
Cole
Blue Springs
MO
Date:
11/5/2026
5
5555555
Checking in frequently, being accomadating, weekly check ins, easy explanations, working for what was best for me, kindness
Sarah
Bethel Park
PA
Date:
11/5/2026
5
5555555
This was a brand new experience for me and you made it very simple and easy!
Devyn
Watford City
ND
Date:
11/5/2026
5
5555555
Tony and his team were very responsive and flexible with my complicated situation. Tony did a great job explaining all the steps and helped to resolve issues as they came up.
Heidi
Belleville
WI
Date:
11/5/2026
5
5555555
Frank went above and beyond to help me with any questions or help finding my needs for finding a home! I would recommend Frank to anyone who needs a mortgage lender. Thanks Frank for your commitment to helping me with my home buying process!
Linda
Nicholson
GA
Date:
11/5/2026
5
5555555
Caren gives great service to our mutual clients and provides continuous communication with me about the transaction. I never have to wonder about where we are and what's happening throughout the process. My real estate world would be perfect if all lenders operated the way Caren does.
Margo
Temple
TX
Date:
11/5/2026
5
5555555
The quick response to my questions was Great! Also with this being my first house I was so nervous going through each step Chris was great to reasure me and talk me through each step.
Ashlee
Morrill
NE
Date:
11/5/2026
5
5555555
Great communication & helpful , explained all the reasons why wether it was a yes or a no.
Adrian
Jones Creek
TX
Date:
11/5/2026
5
5555555
willingness to help
Delores
Chicago
IL
Date:
11/5/2026
5
5555555
The service, very committed, attentive.
Elias
Abington
MA
Date:
11/5/2026
5
5555555
Personal service. Worked with my busy schedule. Responsive with back up support even through personal crisis. Worked closely with my realtor for a good team approach.
Russell
Loveland
CO
Date:
11/5/2026
5
5555555
We had an absolutely wonderful experience working with Ryan during the purchase of our new home! He was professional, knowledgeable, and always available to answer our questions. Ryan made the entire lending process smooth and stress-free. We truly appreciate his dedication and excellent customer service. We highly recommend him to anyone looking to purchase a home!
Melissa
King
NC
Date:
11/5/2026
5
5555555
Listened and worked with us to get us the loan that worked beat for us.
Seth
Hallettsville
TX
Date:
11/5/2026
5
5555555
Debbie is an amazing advocate for women and anyone navigating the home buying process. I don't think I've ever met anyone who works so hard, and so efficiently, to achieve a common goal.
Andrea
Saint Paul
MN
Date:
11/5/2026
5
5555555
Everything went smoothly.
Patricia
Surprise
AZ
Date:
11/5/2026
5
5555555
Jaime is the ultimate professional! Knowledgeable and quick to respond to questions. I was treated like family.
PATRICK
Cheyenne
WY
Date:
11/5/2026
5
5555555
Tera is always ready to help! Every time I had a question she answered it very quickly! She is great to work with .
Angelita
Evanston
WY
Date:
11/5/2026
5
5555555
Jim took the time to figure out what our needs and comfort levels were financially, what our goals were not justa price range, but how to pivot retirement as an asset, and provided perfect strategy for maximizing our borrowing power. He also pounced on every transaction quickly, which helped us move fast on a house that we could not only afford, but fit our needs. And of course, it doesn't hurt that he is very personable and forthcoming.
Michael
Portland
OR
Date:
11/5/2026
5
5555555
What made it feel a great experience was my loan helper Aleida Galvan. Her knowledge helped me stay grounded when the process felt scary. Her compassion and professionalism helped guide us through a process we have never ventured before. I want to thank her and the team for keeping everything simple and on task.
Dulce
Brooklyn Park
MN
Date:
11/5/2026
5
5555555
Everyone was super helpful and went above and beyond to answer all my questions clearly and in a timely manner
John
Overland Park
KS
Date:
11/5/2026
5
5555555
We couldn't have asked for a better loan officer than Tiaira Quinn at Fairway Home Mortgage. She was extremely knowledgeable and walked us through every step of the process clearly. With both of us working full-time, our availability was limited, and Tiaira was incredibly understanding and flexible. She was always quick to respond, often faster than we expected. What stood out most was how well she kept us informed. We never had to wonder where things stood, and she made sure we had what we needed well before every deadline. Thanks to her, buying our new home was efficient and actually enjoyable. We'd highly recommend Tiaira to anyone looking for a mortgage, and we'll be reaching out to her again for any future needs.
Scott
Lakeville
MN
Date:
11/5/2026
5
5555555
You got us our loan in a pinch!
Anjli
Gilbert
AZ
Date:
11/5/2026
5
5555555
All the work and dedication, to make this deal happen and get us into our forever home.
Joseph
Michigan City
IN
Date:
11/5/2026
5
5555555
Everyone made this purchase easy and they stayed in constant contact with us. Thye were very honest upfront and literally held our hand the entire way through.
Ligaya
Arlington
TX
Date:
11/5/2026
5
5555555
Amazing to work with made the process so smooth and eas. I loved that every concern and questions was answered and helped put as at ease.
Cristina
Villa Park
IL
Date:
11/5/2026
5
5555555
Everything
Patrick
Littleton
NH
Date:
11/5/2026
5
5555555
Damon and his team were extremely responsive, knowledgeable and professional. Moving across the country is an enormous undertaking, but we felt secure in the borrowing process with Damon. We went through a long house search and had several false starts, but Damon was there for us every step of the way. He called and emailed us frequently with updates and information. He never failed to answer my every question and calmed m whenever I called him with some frantic question or concern. He did whatever he could to get us the best rate and keep that rate when our transaction went through a few delays and changes. I can't say enough about how supportive and responsive Damon and his team were throughout this long and stressful transaction. He inspired confidence in us both that no matter the situation, he had our back. He and his team were invaluable to us, and I would recommend him in a heartbeat.
Kerri
Goodyear
AZ
Date:
11/5/2026
5
5555555
Jeff was extremely available and attentive. Made the entire process easy and smooth. Made the closing happen in 21 days!
Tara
Wilbraham
MA
Date:
11/5/2026
5
5555555
Kelly worked on our behalf to find the best possible mortgage product for us in a tough interest rate environment. Beyond the options she presented, we benefitted from her guidance in selecting the loan that worked best for us.
Lee
Johns Island
SC
Date:
11/5/2026
4
4444444
For me personally it would be better to sign documents all together in person. I understand that's not always possible but even if it took 5 separate times I'd have been more happy then fumbling through emails searching and signing in tiny print that is far and away my biggest purchase to date in my life.
Alan
Ada
MI
Date:
11/5/2026
5
5555555
Made the process easy and seamles.
Jeremy
North Ogden
UT
Date:
11/5/2026
5
5555555
Explained and answered all questions throughly and patiently, great communication. Communicated with all involved to make this mortgage work the best way possible.
JOANN
Marine On Saint Croix
MN
Date:
11/5/2026
5
5555555
I had the best experience imaginable, the communication was amazing, any and all questions were answered, and as a first time homebuyer there was a lot. Everything was laid out in front of me concisely for what I needed to accomplish which made everything a little less stressful. The coaching and advice was amazing to help me go from not being able to qualify, to then know what I needed to improve to get me to the point where I could qualify for a loan. Chris and his team were amazing with helping me get to the finish line and when I had the choice to wait for him to get settled in the new position or use a referral from him, I didn't have to think twice to wait.
Samantha
Council
NC
Date:
11/5/2026
5
5555555
Matthew and his team made it smooth and easy process . any questions i had. they were able to answer and explain any concerns i may have had.
Delia Liz
Springfield
MA
Date:
11/5/2026
5
5555555
My fiancé and I had a great experience working with Bradford. He communicated with us very efficiently and answered all our questions and concerns. We were able to close in our first home.
Hnia
Browns Summit
NC
Date:
11/5/2026
5
5555555
David did an amazing job! He was efficient and communicated very well!
Heather
West Blocton
AL
Date:
11/5/2026
5
5555555
Steve was always responding asap and he would always advice you on how to finish the next process. He made the process as smooth as possible for us. I really appreciate him and he services .
Lawi
Tucson
AZ
Date:
11/5/2026
5
5555555
Lindas experience made me feel confident in the decisions I was making. Her team was quick to respond to all my questions
Brooke
Appleton
WI
Date:
11/5/2026
5
5555555
I truly felt that Andrei had my back the whole time! Made this process as smoothly as it could go! I'm very graceful for all the help I did get from Andrei and just the reassurance he gave me when I was a little stressed out .
Lucinda
Phoenix
AZ
Date:
11/5/2026
5
5555555
The team was very informative and supportive through the entire process. Frank went above and beyond to help us meet our closing deadline.
Jenna
Pensacola
FL
Date:
11/5/2026
5
5555555
The best communication ever.
Brian
Eatonton
GA
Date:
11/5/2026
5
5555555
Great communication
Armando
Monroeville
PA
Date:
11/5/2026
5
5555555
Kent was awesome! He made everything super easy!
Nathan
Kansas City
KS
Date:
11/5/2026
5
5555555
Chris is always very responsive. We both appreciate how well he explains everything so we can understand. Many times he put my mind at ease when I was stressing out. I will use him everytime!
Karen
Fredericktown
OH
Date:
11/5/2026
5
5555555
When we first went into the office in kingsburg, we had no idea what we needed to do a direction or anything in chelsea helped us get a direction and get us a idea of what we need and where we need to go.And resources
James
Wiggins
CO
Date:
11/5/2026
5
5555555
The process went easy and response times were quick.
David
Geneva
NY
Date:
11/5/2026
5
5555555
Kerensa was attentive, knowledgable, and very repsonsive to my questions. I recommend her highly.
Jack
Free Soil
MI
Date:
11/5/2026
5
5555555
Paula is great and explains everything through the whole process
Donna
Archdale
NC
Date:
11/5/2026
5
5555555
Easy to work with!
Rachel
Howards Grove
WI
Date:
11/5/2026
5
5555555
Tim made the entire mortgage process easy from start to finish. His communication was excellent the whole way through, and he was flexible with our schedules, even when we were slow to get back to him. He clearly knows the industry inside and out, and he always answered our questions thoroughly so we never felt in the dark. But what really set Tim apart was how personable he is. He’s genuinely fun to work with, and he turned what could have been a stressful process into a great experience. We’d recommend him to anyone without hesitation.
Ryan
Westfield
IN
Date:
11/5/2026
5
5555555
Stephanie was great! She made everything as easy as it could be .
Bradlee
Barrington
NH
Date:
11/5/2026
5
5555555
I’m really glad we had Alli Vadas helping us buy our home! She was there to help us through the process, answer our questions, and make sure we understood what we needed to do. I appreciated her patience and the time she took to help us along the way. Buying a home is a big deal, and having her support made a real difference for us. I’m especially happy that our family now has a place of our own where we can grow together and make memories. It means so much to us, and I’m thankful Alli helped us get here. Thank you, Alli, for everything you did for our family! I truly appreciate your help and would recommend you to anyone looking to buy a home.
Cynthia
Date:
11/5/2026
5
5555555
Adeline, Kara, Hayley, and the rest of the team were an absolute pleasure to work with. They were thorough, expedient and efficient with helping us with our VA loan and had us approved for a move in within a month. Thanks to the Perkins team, we're now in our dream home!
Bryan
Pulaski
TN
Date:
11/5/2026
5
5555555
Easy to talk to and always answered my questions
Caleb
East Liverpool
OH
Date:
11/5/2026
5
5555555
Good communication
Micah
Cheyenne
WY
Date:
11/5/2026
5
5555555
Tim was great to work with. He was very responsive and made it possible for us to buy our dream home. He was great throughout the entire process!
Josie
Elizabeth
CO
Date:
11/5/2026
5
5555555
Answered any and all questions so efficiently
Shayla
Lincoln
ND
Date:
11/5/2026
5
5555555
What I appreciated most about my loan office was how patient they were with me throughout the home-buying process. Whenever I had a question, they took the time to explain things in a way I could understand. I never felt rushed or embarrassed to ask them to go over something again. That kindness made a stressful process feel more manageable, and I’m truly grateful for their help. I’d gladly recommend them to anyone looking for a loan officer who listens and takes the time to make sure you feel comfortable with each step.
Tiruwork
Salem
OR
Date:
11/5/2026
5
5555555
He was very helpful and was able to answer all of our questions and worled nogjts and weekends to help us het the best rate.
Jamie
Casper
WY
Date:
11/5/2026
5
5555555
promt responses
Amina
Cumberland
RI
Date:
11/5/2026
5
5555555
I cannot say enough great things about my experience working with Landon throughout the mortgage loan process! Purchasing a home is such an exciting milestone, but it can also feel overwhelming, especially when navigating all the details that come with securing a mortgage. Landon made the entire experience so much easier and less stressful. From beginning to end, he was incredibly knowledgeable, professional, patient, and informative. He took the time to explain each step of the process, made sure I understood what to expect, and was always willing to answer my questions, no matter how big or small. I never felt like I was left in the dark or wondering what came next because he consistently kept me updated and communicated with me throughout the entire process. What I appreciated most was his responsiveness and genuine willingness to help. He made me feel like more than just another loan application and gave me confidence that I was in good hands. His guidance, attention to detail, and dedication made what could have been a stressful experience feel smooth and manageable. Thanks to Landon's help, I was able to purchase my home in D'Iberville, and I couldn't be more excited about this new chapter! I am incredibly grateful for the time and effort he put into helping me reach this milestone. I would absolutely recommend Landon to anyone looking to purchase a home. Having someone who is knowledgeable, dependable, and truly invested in making the process a positive experience makes all the difference. Thank you, Landon, for helping make homeownership a reality!
Nicole
Diberville
MS
Date:
11/5/2026
5
5555555
Sherry and her team walked us through the process and communicated everything with us
Joseph
Ovilla
TX
Date:
11/5/2026
5
5555555
Very willing to go all out to make sure you get everything you need, very professional and pleasant to work with 👍👍
Ray McClendon
Date:
11/5/2026
5
5555555
Lori is truly gifted at what she does. She provided guidance, education, reassurance, and true professioanlism and class. There was never judgement on past decisions. I've never worked with anyone so dedicated to supporting her clients and keeping their best interest in the forefront.
Jessica
Malverne
NY
Date:
11/5/2026
5
5555555
Tim made the process very easy for us, he was always available to answer questions and kept us on track through closing!
Michael
Roeland Park
KS
Date:
11/5/2026
5
5555555
Excellent lender to work with. Manual was proactive, communicative, and always available when needed. The loan was fully prepared on time with no last minute conditions. Because of his diligence and organization, we closed escrow on schedule. I highly recommend Manual!
Joan Hixon
Date:
11/5/2026
5
5555555
The communication, the information and clarity the entire process. Justin and Carlos were very professional and very knowledgeable.
Isaac
Moody
TX
Date:
11/5/2026
5
5555555
5.0 Stars!
Randy Kennedy
Date:
11/5/2026
5
5555555
Fast, Friendly, professional service always responded back when questions were asked would use again
Randall
Cheyenne
WY
Date:
11/5/2026
5
5555555
Can't express my appreciation for the professionalism, knowledge and attention to detail Fairway gave us in our journey to buying our forever home 🤗
Karen Shockey
Date:
11/5/2026
5
5555555
From start to finish, your professionalism, knowledge and hard work to help us on this new journey was amazing. Can't say enough to express my appreciation to your entire team. Thank you 😊
Karen
Frederic
WI
Date:
11/5/2026
5
5555555
5.0 Stars!
Jessica
Date:
11/5/2026
5
5555555
Zach was a great communicator and explained well. He answered all my questions and I would choose him again as my first choice for a new mortgage or refinance in the future.
K
Date:
11/5/2026
5
5555555
The communication, the information and clarity through the entire process. Justin and Carlos were very professional and very knowledgeable. I’m very satisfied with the experience of getting to purchase our first home with their help.
Isaac
Date:
11/5/2026
5
5555555
Ted was an absolute gem to work with. His level of communication, professionalism, and accuracy made the transaction we worked with him on moved with no delays. We look forward to working with Ted again.
Laura Hartman
Date:
11/4/2026
5
5555555
Mendy was very friendly, professional and extremely helpful. Buying is stressful enough as it is, Mendy does her absolute best to make her portion of the process as painless as possible.
Jennifer
Fort Worth
TX
Date:
11/4/2026
5
5555555
Had a wonderful experience with Doug. He's not just a lender, he really cares about his clients, and that's something you don't see these days. He kept us updated through every step and made the whole process easy. Highly recommend!!
kole llc
Date:
11/4/2026
5
5555555
Josh and his team are with us every step of the way during loan origination through to closing. I can't recommend them enough.
John
Abilene
TX
Date:
11/4/2026
5
5555555
Crystal was always available to take our call or respond to a text. She was able to explain to us step by step whats to come and if we had a question she was able to articulate the answer it in a way that we understood.
Laura Marie
Yorktown
VA
Date:
11/4/2026
5
5555555
No pressure, no hassle . Justin made it easy for us
Jane
Waianae
HI
Date:
11/4/2026
5
5555555
Sherene, and her team, are easy to work with and are great at problem solving if issues arise.
Jennifer
Elk Grove
CA
Date:
11/4/2026
5
5555555
Jaime was very knowledgeable and explained the process through each step . He went above and beyond to assist us with any questions we had.
Martin
Del Rio
TX
Date:
11/4/2026
5
5555555
Kurt and his team were a pleasure to work with on our mortgage. They were knowledgeable, professional, and made the entire process stress-free. We’re so glad we chose them for our financing. Thank you, Kurt! We’d highly recommend you and your team to anyone looking for a mortgage lender!
Samantha Snyder
Date:
11/4/2026
5
5555555
Jennifer, Kara and Rebecca were all great to work with. Always quick to respond to questions I had and very sweet people. I would recommend fairway to all my friends. Our realtor Rebecca was awesome, could not have done this journey without her!
Randall
Lawrenceburg
TN
Date:
11/4/2026
5
5555555
Friendly and didnt mind any questions I had or the amount of questions and quick to respond
Raul
Greensboro
NC
Date:
11/4/2026
5
5555555
Awesome communication with really quick turn around on getting everything ready to close. We got a really competitive rate and were able to easily lock it in.
Allison
Gig Harbor
WA
Date:
11/4/2026
5
5555555
We had a great experience working with Fairway! Everyone was super helpful and very quick to respond.
McKenna
Jordan
MN
Date:
11/4/2026
5
5555555
Communication was great and anything that needed clarity was given special attention to ensure complete understanding.
Terrell
Wortham
TX
Date:
11/4/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers