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About Us

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History
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2022-2024 Culture Excellence Awards/Compensation & Benefits
2021-2024 Culture Excellence Awards/Innovation
2021-2024 Culture Excellence Awards/Leadership
2022-2024 Culture Excellence Awards/Purpose & Values
2021-2024 Culture Excellence Awards/Work-Life Flexibility
2022 Best Mortgage Company to Work For
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Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
this was our fist time buying a house and you guys helped make the experience so easy! Great communication and it was all such a fast and easy process
Jennie
Deridder
LA
Date:
4/30/2026
5
5555555
He was easy to communicate with, and got back fast. Overall a great experience!
Sebastian
Coward
SC
Date:
4/30/2026
4
4444444
Fast efficient easy
Jaime Luis
Winsted
CT
Date:
4/30/2026
5
5555555
Tim was very thorough and made sure to cover EVERYTHING when giving us information and updates . He made first time home buying crystal clear and I felt confident!
Cole
Whitestown
IN
Date:
4/30/2026
5
5555555
Friendly, professional and quick responses.
David
Petersburg
TN
Date:
4/30/2026
5
5555555
Fast, easy and very transparent through the whole process
Douglas
Howard
OH
Date:
4/30/2026
5
5555555
Tony was so helpful throughout the whole process and really helped explain everything to us. He was always prompt with a response and was cheerful. He made what could have been a stressful process a pleasant one instead.
Jennifer
Madison
WI
Date:
4/30/2026
5
5555555
The way they took care of everything behind the scenes but let me know every step. The communication was top tier and kept me fully informed The whole process!
Kyle
Belton
TX
Date:
4/30/2026
5
5555555
Great communication and education through out the entire process. We felt very comfortable with Leslie and felt she had our best interest at heart.
Mayra
Pico Rivera
CA
Date:
4/30/2026
5
5555555
Nick really took the time to get to know me and my needs. He fought hard and got everything that I needed done. I will alays recommend him to anyone in need of his services. Hes truly a great lender and Im so thankful I chose him on this journey. Thank you again Nick!!
Nichole
Kenosha
WI
Date:
4/30/2026
5
5555555
Shea Shea Shea
Steven
Griffin
GA
Date:
4/30/2026
5
5555555
Knowledgable, fair, fast, great communication. I had a perfect experience with David and his team. Contacted him 30 days before close and we easily closed on time. Rates were competitive and he was eager to earn my business. Spent time on the phone explaining my options and followed up respectfully. Would strongly recommend him to anyone looking for a stress-free and streamlined experience!
Ashraf
Baltimore
MD
Date:
4/30/2026
5
5555555
White glove service. I felt very informed and if I didn't understand something Brian and his teams went above and beyond to make sure I felt like I could ask for clarification and that I would get it.
Sarah
Hurst
TX
Date:
4/30/2026
5
5555555
Great communication and very clear to explain things I did not understand throughout the process. Very pleasant team and easy to work with!
Noah
Hoover
AL
Date:
4/30/2026
5
5555555
Communication was incredbile and he answered all my questions throughly
Corey
Kronenwetter
WI
Date:
4/30/2026
5
5555555
Quick and easy process, without any headaches.
Aaron
Eagle Pass
TX
Date:
4/30/2026
5
5555555
Very transparent and always available for questions.
Miguel
Lutz
FL
Date:
4/30/2026
5
5555555
it was very stright forward, and you and your team took something i was very worried and hesitant about for a long time and made it a very easy going expeirence, you guys helped and were right there with everything which was awesome as a first tome home buyer who doesnt know a whole lot about how it all works
Logan
Windsor Locks
CT
Date:
4/30/2026
4
4444444
Informative and also a quick process.
Vanessa
Chicago
IL
Date:
4/30/2026
5
5555555
Ian took care of everything getting, signing documents was a breeze , we were able to get a great rate and there were no hold ups or issues at closing.
Stephanie
Shelby
AL
Date:
4/30/2026
5
5555555
Rob and his team were outstanding. They handled all correspondence promptly and demonstrated great professionalism. I was very pleased to work with Fairway.
Lloyd
Washington
DC
Date:
4/30/2026
5
5555555
Jake and team took great care of my clients and created a smooth experience for our closing.
William
Belton
TX
Date:
4/30/2026
5
5555555
That he was always willing to help me with my needs, and going the extra mile for my needs.
Zacarias
Owasso
OK
Date:
4/30/2026
5
5555555
Very helpful and responsiveness informed us through the whole process
Alec
Acworth
GA
Date:
4/30/2026
5
5555555
Helped with all my questions i had. Process was easy/smooth. Great communication kept me updated.
Gabriel
Kansas City
KS
Date:
4/30/2026
5
5555555
Quick and personalize dcommunication.
Meghan
Columbia Heights
MN
Date:
4/30/2026
5
5555555
Having direct communication and being available even after business hours
Cesar
Norfolk
VA
Date:
4/30/2026
5
5555555
Great communication!
Amanda
Tipton
IN
Date:
4/30/2026
4
4444444
Didn't think I would ever purchase a home again but Jennifer helped me with my credit. Broke everything down for me and what to pay to bring my credit score up
Cassandra
Tucson
AZ
Date:
4/30/2026
5
5555555
Barb is such a delight to deal with, she’s patient, passionate, caring. Working with her was one of the best decisions we made out of this entire process! She treats you like family the entire way through. 10-10 would recommend her and her team to absolutely anyone that is even thinking about going through this process!
Wiiliam
Date:
4/30/2026
5
5555555
Communication was clear, timely and effective. Made the process very smooth and pleasent.
Vincent
Overland Park
KS
Date:
4/30/2026
5
5555555
Kristin was quick to answer all my questions, was thorough in her explinations and flexible to meet around my busy schedule. Her expertise made the whole process efficient and well executed!
Theron
Lincoln
NE
Date:
4/30/2026
5
5555555
Thank you!
Mikhail
Kingwood
TX
Date:
4/30/2026
5
5555555
Easy communication and promptness when any issues arose
Timothy
Hallsville
TX
Date:
4/30/2026
5
5555555
Very quick responses and so personable in the care!
Mark
Spokane
WA
Date:
4/30/2026
5
5555555
You guys were awesome! Everything was smooth and any hiccups was quickly addressed by you and your team. Thanks again for the smooth and effortless experience .
Zachary
Spring
TX
Date:
4/30/2026
5
5555555
Anthony has helped us with multiple investments and his ability to explain and answer our questions makes it so much easier. He constantly keeps us informed without us having to call for an update. I'm sure we'll be working together again soon.
Fernando
West Covina
CA
Date:
4/30/2026
5
5555555
Efficient, kind, great communication and best prices!!!
Joy
Columbus
GA
Date:
4/30/2026
5
5555555
Easy, fast, friendly, timely
William
Fort Wayne
IN
Date:
4/30/2026
5
5555555
Jamie was very on top of it. Good at keeping everyone motivated. and was a true business woman. Good at what she does.
Macey
Bringhurst
IN
Date:
4/30/2026
5
5555555
Alex was incredible to work with. This was my first home buying experience and Alex took the time to explain every detail of the process and was extremely honest and transparent. Alex was always quick to respond when I reached out even on the weekends or evenings. We could tell Alex really did care about getting us the best interest rate possible. I will highly recommend Alex to anyone looking to purchase a home in the future. Thank you so much Alex!
Jeffrey
Olathe
KS
Date:
4/30/2026
5
5555555
Thank you all for all the help in navigating the home buying process, special shout out to Mayra Vargas who made ir smooth as possible and explained well all the information provided .
Elizabeth
Brooklyn Center
MN
Date:
4/30/2026
5
5555555
Great experience with Shea—timely, efficient, and easy to work with from start to finish. Communication was clear, questions were answered quickly, and the entire process felt smooth and stress-free. I always knew what to expect, and everything stayed on track. Highly recommend to anyone looking for a reliable and responsive broker.
Kristi
Griffin
GA
Date:
4/30/2026
5
5555555
This is probably my 5th loan with Mike and i I wouldn't us anyone else. It's like finding a mechanic you can trust, but it's with something that is way more valuable than a car. Hey Mike, I'm ready to refi...when the time is right :-)
Thomas
Henderson
NV
Date:
4/30/2026
5
5555555
Daniel always took time to talk with us answer questions offer his knowledge and never made us feel anything other than important. Built trust and was always there for us
Crystal
Lodi
WI
Date:
4/30/2026
5
5555555
David has been working us for over a year. He was always super fast to respond and helped us through the entire process and made everything as smooth as possible! We greatly appreciated him and the time he took to help us!
Brianna
Acworth
GA
Date:
4/30/2026
5
5555555
Transparency and responsiveness made it great. we felt like Michael understood what was important to us and woked hard to achieve that
Maureen
Braselton
GA
Date:
4/30/2026
5
5555555
Lee made the whole process seem easy and simple to understand. Constant communication throughout the whole process helped us have peace of mind during our homebuying experience!
Payton
Cheyenne
WY
Date:
4/30/2026
5
5555555
Haven was the best loan officer I have ever worked with, I have bought over 10 houses in my lifetime and this was my best experience. He had answers to all my questions and was encouraging and honest when I was unsure of decisions
Kelly
Roanoke
IN
Date:
4/30/2026
5
5555555
Prompt, clear, and friendly communication! The process was as smooth as I could have hoped and Lori was so helpful and amazing.
Andrea
Klamath Falls
OR
Date:
4/30/2026
5
5555555
Overall awesome communication, great care for their customers, and just a great team to work with!
Abraham
Waukegan
IL
Date:
4/30/2026
5
5555555
Highly attentive lenders with quick responses. Very helpful and knowledgeable!
Jackson
Spring
TX
Date:
4/30/2026
5
5555555
Very easy process. Roman was available anytime we needed anything 24/7.
Melina
Wittmann
AZ
Date:
4/30/2026
5
5555555
Christiaan is patient and respnsive to every question from first time home buyers. He explains every detail properly and always available next to your side for support throughout the process. Awesome person to work with!
Uday
Leander
TX
Date:
4/30/2026
4
4444444
They had alot of knowlage In the field which helped.
Ryan
Jonesboro
AR
Date:
4/30/2026
5
5555555
Rachel was so helpful, patient, and personable. She was very responsive and took a lot of time and care to make sure that I understood everything about the numbers and the process.
Molly
Lakewood
CO
Date:
4/30/2026
5
5555555
Marcy was able to get me to the closing of my new home. htray team to work with
Lina
Mount Orab
OH
Date:
4/30/2026
5
5555555
Great communicator and locked in the lowest rate before it went up. He and his team wanted the best for me. Educational to answer any questions I had.
John Mark
Overland Park
KS
Date:
4/30/2026
5
5555555
Fast communication and was able to get the loan i needed.
Derreck
Auburn
IN
Date:
4/30/2026
5
5555555
Professional and knowledgeable.
Robert
Cheyenne
WY
Date:
4/30/2026
5
5555555
Chad was very communicative and always provided what I asked so that I could make an informed decision in the buying process. He also worked very hard to close within a very tight timeline. I could not have asked for a better team!
Ashley
Akron
OH
Date:
4/30/2026
5
5555555
Great communication and follow through as well as guidance!
Shawn
Roanoke
IN
Date:
4/30/2026
5
5555555
Michael answered all our questions timely and even sometimes late in the evening . It was a pleasure working with him
Lisa
Bradenton
FL
Date:
4/30/2026
5
5555555
Terry and Shawna were very helpful in navigating the process with us. Most people dont get a mortgage every day, so it's great to have experts on your side that know what to do.
Alexander
Lonsdale
MN
Date:
4/30/2026
5
5555555
Working with some strange P&L and generally tough numbers to make this loan work.
Scott
Bluff Dale
TX
Date:
4/30/2026
5
5555555
I've worked with Jake on several homes, and he's always very knowledgable, quick to respond and does a great job.
Lance
Burnet
TX
Date:
4/30/2026
5
5555555
Fantastic communication, and always willing to take my phone calls with all of my questions. Expedited my closing to get me in my new house faster. Amazing team!
Kade
Columbiana
OH
Date:
4/30/2026
5
5555555
Jim & his team were responsive and efficient every step of the way. They helped with every question I had and made me feel heard and confident in my mortgage choice.
Traci
Quaker Hill
CT
Date:
4/30/2026
5
5555555
Tiffany was wonderful - she went above and beyond on her communication and finding a way to make things work even when we issues arose!! She is amazing!! Highly recommended.
Kathy
Russellville
AR
Date:
4/30/2026
4
4444444
everything
Jerald
Eden Prairie
MN
Date:
4/30/2026
4
4444444
Chad was always eager to answer questions and clarify the process. He was very responsive.
Tamara
Waldo
AR
Date:
4/30/2026
5
5555555
Excellent communication, very knowledgable, and personal touch are words I would use to describe our experience. Thank you for helping us complete the loan process each step of the way.
Janna Lynne
Monroe
NC
Date:
4/30/2026
5
5555555
Excellent communication and very helpful completing the process in a short 2-3 week time frame. Thank you!
Janna Lynne
Waxhaw
NC
Date:
4/30/2026
5
5555555
You delivered timely professional advice and accommodated our aggressive schedule. Your recommendations were creative and aligned very well with the advice of our financial advisor
Michael
Alpine
CA
Date:
4/30/2026
5
5555555
it was a terrific experience overall you and your team were great and very knowledgeable you Helped guide me and my wife though the Process and made us feel confident going forward to our new home
Dalton
Blue Springs
MO
Date:
4/30/2026
5
5555555
Communication, honesty, fairness, openness
Victor
Glendale
AZ
Date:
4/30/2026
5
5555555
Highly recommend this loan officer! They were professional, responsive, and made the entire process smooth and stress-free. They explained everything clearly, found a great rate, and kept me informed every step of the way. Truly a top-notch experience from start to finish.
Kathryn
Mound
MN
Date:
4/30/2026
5
5555555
Our experience with Amanda is always beyond our expectations. This is our second time working with her and it’s always seamless. She’s consistently prepared and ready to talk. She always makes herself available and makes the entire process fool proof. She’s so incredible. I’m looking forward to working with her in the future. We love Amanda!!
Sydney
Wallkill
NY
Date:
4/30/2026
5
5555555
Great communication through every step of the process
Khristyna
Columbus
GA
Date:
4/30/2026
5
5555555
Christine is the best part of this company.
Nicholas
North Canton
OH
Date:
4/30/2026
5
5555555
Tina Bennett, Tracy White, Laura Garver were Fantastic from the beginning to the end of our purchase ! They were very punctual, excellent communication, professional, and very friendly !! We will definitely refer others to Hallmark Mortgage in the future.
Brad
North Webster
IN
Date:
4/30/2026
5
5555555
Your knowledge, prompt responses, and workable solutions.
Karen
Azle
TX
Date:
4/30/2026
5
5555555
Maryann and her whole team are so professional and excellent to work with. They’re fast and communicative which makes the process really easy. Especially for first time home buyers who don’t know how the process works, having a great lender made a huge difference!
Desiree
Fort Worth
TX
Date:
4/30/2026
5
5555555
Erica Taylor made our first time homeowning experience flawless. With the amazing credit homework provided from Tanja, and the support, patience, love, and support from Erica we were able to close on our home! Our case was tough, without a realestate agent, we could have been walked all over by the seller. Thankfully with Erica and Tanja we got our closing costs covered, and were able to talk the seller into stuff that benefited us to keep the cost in budget! 😊 I could go on for days thanking, and explaining how amazingly we were treated, and supported during one of the most craziest times of our life's. We will be recommending this amazing team to our friends, family and will become returning members in the future! THANK YOU BOTH again for everything you did to ensure we were able to close!
Jodicee
Granite Shoals
TX
Date:
4/30/2026
5
5555555
Yes I did it was wonderful
Nicole
Lynchburg
VA
Date:
4/30/2026
5
5555555
Nate made our first home buying experience a breeze! His team communicated every step of the process, and we didn’t have any surprises! Couldn’t haven’t asked for a better loan officer, and we will recommend them to anyone.
Gina Pate
Date:
4/30/2026
5
5555555
Nate and his team made everything straight forward for our first home buying experience! we had no surprises from start to finish, and the team communicated at every step
Gina
Smithville
MO
Date:
4/30/2026
5
5555555
Andrea and her team helped us out so much. Quick, Knowledgeable, Experienced !!!
Matteo Nelson
Kannapolis
NC
Date:
4/30/2026
5
5555555
Maryann and her whole team are so professional and excellent to work with. They’re fast and communicative which makes the process really easy. Especially for first time home buyers who don’t know how the process works, having a great lender made a huge difference! 10/10 recommend!!
Desiree
Date:
4/30/2026
5
5555555
5.0 Stars!
Katherine Johnson
Date:
4/29/2026
5
5555555
My experience was very easy, and quick. I do not have much free time was able to accomplish all tasks via computer or through my phone which made my experience very convenient as well.
Katherine
Wonder Lake
IL
Date:
4/29/2026
5
5555555
Craig and his team were absolutely fantastic to work with. They made the entire mortgage process smooth, answered all my questions promptly, and kept me informed every step of the way. Highly recommend!
Rajiv
Revere
MA
Date:
4/29/2026
5
5555555
Great experience as a first-time homebuyer! One of the best things about working with Jamie Cooley was that he has an excellent team behind him. Whenever I called or emailed, Josh Cooley was always available to answer my questions. As a first-time buyer, I had plenty of them, and Josh was consistently patient, knowledgeable, and thorough in his explanations. They made the entire home-buying process feel smooth and manageable. I always received timely updates on the progress of my loan, and it was reassuring to know they were just a phone call or email away whenever I needed assistance. I highly recommend Jamie, Josh, and their team to anyone looking for a reliable and supportive lender.
Annie Pham
Date:
4/29/2026
5
5555555
Mike was very professional and knowledgeable. I love how every detail was layed out and explained t ohelp me understand th eprocess and what was going to happen.
Hannah Van Ooyen
Date:
4/29/2026
5
5555555
Very professional, knowledgeable, I love how every detail was layed out and explained t ohelp me understand th eprocess and what was going to happen.
Hannah
West Bend
WI
Date:
4/29/2026
5
5555555
Unbelievable team! Highly Rec!!
Hillary Butorac
Date:
4/29/2026
5
5555555
Easy to work with and with such a calming effect. You made us feel special, seen and heard without judgement. :)
Hillary
Los Angeles
CA
Date:
4/29/2026
5
5555555
fast, great communication
Michael
Indian Land
SC
Date:
4/29/2026
5
5555555
Great communication throughout the entire process.
Jordan
Columbia
MD
Date:
4/29/2026
5
5555555
If you are buying a home, Scott Synovic with Fairway Home Mortgage is the lender you want in your corner. I recently had the privilege of representing a buyer whose loan was handled by Scott, and I can tell you from firsthand experience that he is the real deal. From start to finish, Scott was responsive, knowledgeable, and genuinely invested in my client's success. In real estate, you can tell the difference between someone who is just processing a file and someone who actually cares about the person behind it. Scott is clearly the latter. His communication was consistent, his guidance was clear, and he never left us guessing about where we were in the process. The result? We closed my client's dream home in under three weeks. As a Realtor, I only refer my clients to people I trust completely - and Scott Synovic has earned that trust. If you are looking for a lender who will show up for you the way you deserve, reach out to Scott. You will not be disappointed.
Alayna
Date:
4/29/2026
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
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Toll Free: 800-201-7544
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Hotline: 855-920-0002
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Toll Free: 877-699-0353
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