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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Dennis and his team were great to work with.
Melissa
Ashland
OH
Date:
10/11/2026
5
5555555
Lindsay makes sure everything is completed quickly and ahead of time. We were so excited to close 2 weeks early!
Amanda
Roanoke
IN
Date:
10/11/2026
5
5555555
Good communication and a fair rate
Gregg
Greenbank
WA
Date:
10/11/2026
5
5555555
Smooth experience
Anne Marie
Archer
FL
Date:
10/11/2026
5
5555555
Everything went just smooth and y'all are very nice people to work with and get good results
Issac
Bertrand
MO
Date:
10/11/2026
5
5555555
Nate was amazing
Deanne
Mayer
AZ
Date:
10/11/2026
5
5555555
Transparency & straight forwardness & going the extra miles.
Samuel
Victoria
TX
Date:
10/11/2026
5
5555555
aside from the countless information requests. The experience with Carla made up for an inconvience that occured.
Fred
San Antonio
TX
Date:
10/11/2026
5
5555555
The communication, the professionalism, always keeping us updated, explaining things and making sure we understood.
Jarrod
Campbellsville
KY
Date:
10/11/2026
5
5555555
The communication made it great. Also, the professionalism and how hard you worked.
Kimberly
Campbellsville
KY
Date:
10/11/2026
5
5555555
Rob is everything you'd expect and more from someone helping with likely the biggest purchase you'll be making through thr years. Helpful, attentive, personal care, and he gets the job done!
Mack
Fincastle
VA
Date:
10/11/2026
5
5555555
Travis was exceptional to work with on our first home purchase. He was easy to reach and quick to reply every step of the way. He happily answered our many novice questions and provided us excellent education. He found us excellent financing and was ready to close ahead of schedule.
John
Scottsdale
AZ
Date:
10/11/2026
5
5555555
Alejandro is very good at walking us through the process, setting our expectations and then following through. Buying and financing a new home can be very stressful, but Alejandro and his team provided great support throughout. Also we were pleased that funding came through promptly for closing, which was convenient.
Andrew
Cedar Park
TX
Date:
10/11/2026
5
5555555
He made the whole exper suoer easy and answered every question I had a soon as possible.
Jackson
Covington
GA
Date:
10/11/2026
5
5555555
Very friendly, helpful, and efficient.
Brenda
Land O Lakes
FL
Date:
10/11/2026
5
5555555
⭐⭐⭐⭐⭐ Outstanding Service and Exceptional Results! I cannot say enough good things about this mortgage lender! What seemed like an impossible transaction to get across the finish line became a reality thanks to their outstanding cooperation, determination, and professionalism. Art and his team went above and beyond every step of the way, tackling challenges head-on and never giving up, even when things seemed uncertain. Their communication, dedication, and willingness to work through every obstacle made all the difference. It takes a truly committed lender to make the impossible possible, and they did exactly that! I would highly recommend them to anyone looking for a knowledgeable, dependable, and solution-oriented mortgage professional. I look forward to working with them again!
Deb
Date:
10/11/2026
5
5555555
Not at this time
Kristy
Lawrence
KS
Date:
10/11/2026
5
5555555
expalined things throroughly and with patience to both me and my wife
Adam
Portland
OR
Date:
10/11/2026
5
5555555
Everything moved very fast and we were informed every step of the way. The online platform worked great, the team we workwd with were great. Appreciate everyone involved.
Bretta
Marysville
WA
Date:
10/11/2026
5
5555555
The collaboration and quick responses were highly appreciated. Having Todd and the team to help with any questions made everything smooth and easy.
Kelli
Cincinnati
OH
Date:
10/11/2026
5
5555555
Patience and understanding
Michael
Center Point
AL
Date:
10/11/2026
5
5555555
Great communication, felt welcoming so we could ask dumb questions! Seemed like you were looking out for us too
Jonathon
Fountain
CO
Date:
10/11/2026
5
5555555
My wife and I had an excellent experience working with Art and his team throughout entire the process. They were incredibly responsive and helpful. They made time to answer our questions and made sure we understood what to expect along the way, which meant a lot to us as first time home buyers. We’re grateful for their help and would highly recommend them to anyone looking for a reliable and knowledgeable lending team.
Michael
Date:
10/11/2026
5
5555555
Mike was very easy to deal with. He also assisted with some requests underwriting was asking for.
Donna
Hudson
NH
Date:
10/11/2026
5
5555555
Great communication and attention to
David
Lees Summit
MO
Date:
10/11/2026
5
5555555
Very prompt with answering all our questions and there were a lot. Very easy to communicate with.
Bernard
Reedsburg
WI
Date:
10/11/2026
5
5555555
She treated me like family, she was a loving person throughout the entire process.💙💜💙
Lakisha
Clinton
LA
Date:
10/11/2026
5
5555555
Other than Steve is a good friend of ours, his communication with us was outstanding. Walked us through the process every step of the way! Never had a doubt he was doing the very best for us!
Barbara
Lees Summit
MO
Date:
10/11/2026
5
5555555
Prompt, helpful and professional service.
Elizabeth
Vestavia
AL
Date:
10/11/2026
5
5555555
Helping Wendy and I through the process and every step of what was needed to be done thanks so much
William
Hutchinson
KS
Date:
10/11/2026
5
5555555
Working with Lyndee was hands down the best decision I made during our home financing journey. My situation was incredibly complex and far from standard, but Lyndee jumped right in without hesitation. Her communication throughout the entire process was second to none—she kept me informed at every step, answered every question promptly, and went above and beyond to make sure nothing fell through the cracks. If you need a loan officer who truly cares, goes out of her way for her clients, and knows how to navigate tricky circumstances, look no further than Lyndee
Arthur
Heber City
UT
Date:
10/11/2026
5
5555555
none of our questions went unanswered and the process was very smooth
Billy
Bessemer
AL
Date:
10/11/2026
5
5555555
The professionalism, efficency and promptness to deal with our mortrgage process.
Juan
Huntley
IL
Date:
10/11/2026
5
5555555
Great communication and we appreciate Mike for getting us a great rate that no one else could match
Christina
Madison
WI
Date:
10/11/2026
5
5555555
Everything is great good experience
Maria
Port Orange
FL
Date:
10/11/2026
5
5555555
timely response
Gregory
Brighton
CO
Date:
10/11/2026
5
5555555
Personal service when no one else would help us.
Gregory
Parsons
KS
Date:
10/11/2026
5
5555555
What made my experience great was the communication, patience, and support throughout the entire homebuying process. As a first-time homebuyer, I had plenty of questions, but my lender always made sure I understood everything and felt comfortable every step of the way. The entire process was smooth, and I truly appreciated how responsive and helpful everyone was. Cindy made such an important milestone in my life feel a lot less stressful, and I couldn’t be more grateful!
PAMELA
Harlingen
TX
Date:
10/11/2026
5
5555555
Gina and her team were excellent to work with! Their communication throughout the process was outstanding. Their responsiveness to any question or need was fast and reliable. Gina and her team are thorough but not pushy. The mortgage loan process can be stressful but Gina made it feel like everything was moving according to plan. Our process went so smoothly, that we ended up with final approval on our loan a full 2 weeks before our closing date! I would not hesitate to recommend Fairway, Gina, and her team to anyone in need of mortgage assistance.
Jeffrey
Overland Park
KS
Date:
10/11/2026
5
5555555
Miranda was great with all my questions and helping with all the hiccups we had
Charles
New Bedford
MA
Date:
10/11/2026
5
5555555
Extremely proactive, walked us through every step of the process and great
Carah
Blowing Rock
NC
Date:
10/11/2026
5
5555555
We closed in less than 30 days.
Tacorian
Adamsville
AL
Date:
10/11/2026
5
5555555
Great is an understatement. Josh went above and beyond expectations throughout my entire homebuyer experience and it was a long one. Strong, consistent and open communication. He educated me while steering me in the right direction for almost all possible directions in homebuying. He treated the entire experience like he was purchasing a home for himself, making me more comfortable with the largest financial decision of my life. Josh made this deal happen even when unknown variables presented themselves during closing. Thank you again for everything I will never forget your dedication to making my dream a reality.
Marcus
Plaistow
NH
Date:
10/11/2026
5
5555555
As a first time home buyer, everything about this process was new to us. Shane took the extra time to explain everything to us and made sure we understood. He kept us informed through every step. I was also able to Reach out to Shane outside of normal hours and he was always very responsive.
Brianna
Houston
TX
Date:
10/11/2026
5
5555555
Everything
Troy
Newnan
GA
Date:
10/11/2026
5
5555555
The communication Brad and Christina had with me made the entire process a breeze. With everything that goes into buying a home communication is key.
Joseph
Round Rock
TX
Date:
10/11/2026
5
5555555
the speed with which you handled things (you pre-approved us Labor Day evening!),personableness and competency
Erika
Cottonwood
AZ
Date:
10/11/2026
4
4444444
All the help
Mark
Mansfield
OH
Date:
10/11/2026
5
5555555
Communication with you and all staff members was open, honest and informative. Everyone was patient and kind with us as we gathered information.
Debra
Enfield
CT
Date:
10/11/2026
5
5555555
Everything, Sharon is always on top of everythin! I never had to stress Or worry about anything! she kept us updated with everything going on at all times! I know anytime im buying or refinancing im calling Sharon!!
Aspen
Battle Mountain
NV
Date:
10/11/2026
5
5555555
Easy and quick
Ronald
Lawrence
KS
Date:
10/11/2026
5
5555555
Comminication with the team was excellent. Thanks Lauren and Team LaRoche.
Paul
Ocala
FL
Date:
10/11/2026
5
5555555
The LaRoche Team were very professional, responded promptly to emails and texts and really made the buying process simple.
Amanda
Ocala
FL
Date:
10/11/2026
5
5555555
Mariem was very responsive and answered all of my questions without hesitation. She is very personable as well which is great.
William
Kingsland
GA
Date:
10/11/2026
5
5555555
The team was responsive and knowledgeable every step of the way. I never felt like I was missing anything throughout the process.
Christopher
Bella Vista
AR
Date:
10/11/2026
5
5555555
Julies attention to details and commitment
Uzma
West Palm Beach
FL
Date:
10/11/2026
5
5555555
She's very attentive
Marilee
Stoddard
NH
Date:
10/11/2026
5
5555555
Ricky made it incredibly easy, quick, and kept us up to date on what was going on
Eric
Golden Valley
AZ
Date:
10/11/2026
5
5555555
Good communication
Jacob
Paola
KS
Date:
10/11/2026
5
5555555
David is always right on top of everything. If does everything in his power to make things go as smooth as they can
Tiffany
Toledo
OH
Date:
10/11/2026
5
5555555
Communication, availabilility, great customer service, and overall just great people
Terius
Mechanicsburg
PA
Date:
10/11/2026
5
5555555
The efficient and clear communication from not only Dawn but her team members.
Miranda
Bartow
FL
Date:
10/11/2026
4
4444444
Ease of communication and Working though the process. Made the process simple
Samuel
San Antonio
TX
Date:
10/11/2026
5
5555555
The constant communication about my loan status and taking the time to explain my options. And of course the video updates!
Jim
Montgomery
TX
Date:
10/11/2026
5
5555555
MaryAnn and her team we amazing to work with. They made the whole process smooth and easy.
Stacy
Fort Worth
TX
Date:
10/11/2026
5
5555555
The team was very responsive and gave clear guidance. They also thoroughly answered any questions I had.
Patrick
Crown Point
IN
Date:
10/11/2026
5
5555555
The entire team start to finish was excellent
Dayna
Belton
TX
Date:
10/11/2026
5
5555555
Tommy was very positive and always ready to help.
Adel
Buchanan
MI
Date:
10/11/2026
5
5555555
That you took care of all hiccups and you didnt give up on us thank you you gave me a chance.
Monica
Winston Salem
NC
Date:
10/11/2026
5
5555555
Phil is excellent . He's genuine and cares about his people
Amber
Gunnison
CO
Date:
10/10/2026
5
5555555
This is the second time I’ve worked with Michael, and both experiences have been excellent. He’s professional, reliable, and gets the job done. I’m very happy with his service and would gladly recommend him to anyone looking for a great mortgage broker.
Alexis
Pompano Beach
FL
Date:
10/10/2026
5
5555555
Jordan was always available, reaponsive, and helpful. It was like having a friend handle my mortgage.
Chandler
Hoover
AL
Date:
10/10/2026
5
5555555
Jill was outstanding and answer any and all questions I had.
Travis
Greenwood
IN
Date:
10/10/2026
5
5555555
responsive to any concern or questions through out the proces. Always followed up on anything that was needed or was waiting on other parties action. Worked well with retail team and really made the whole experience easier and fun. Thank you
Joshua
Clinton
UT
Date:
10/10/2026
5
5555555
Well first off he did what he said he was going to do then did it if I had any questions he helped explain them to me and he helped work out a lot of kinks that I was wanting to go around and he did it with no hesitation.
Micheal
Biggers
AR
Date:
10/10/2026
5
5555555
Communication was terrific
Harrison
Jonesboro
AR
Date:
10/10/2026
5
5555555
John and his team members were all very effective at what they do.
Daniel
Milford
MA
Date:
10/10/2026
5
5555555
Hazel and her team were amazing! Kept us moving forward at a great pace, we had our closing disclosure early! No racing around to secure the deposit!
Amanda
New London
NH
Date:
10/10/2026
5
5555555
We were able to get approved for a loan within a day and Neil was so helpful in getting all the documents together. Neil also was able to explain each step of the process in a way that eased my mind as a first time homeowner.
Nathan
Carmel
IN
Date:
10/10/2026
5
5555555
Excellent service, highly responsive, great loan options.
Kersten A
Portland
OR
Date:
10/10/2026
5
5555555
Samantha is very knowledgeable in her field. She is very friendly and personable. This is the 2nd time we were able to work with her for a mortgage loan.
Jordan
Forest Grove
OR
Date:
10/10/2026
5
5555555
Jaime was VERY helpful, friendly, knowledgeable, patient, and thorough. I knew she truly cared about me and my situation. She looked out for me to get the best deal for me that was possible. She really knows her business!!!
Irene
West Lafayette
IN
Date:
10/10/2026
5
5555555
A wonderful, professional group that helped us tremendously as first time homebuyers. All of our questions were answered thoroughly and thoughtfully.
Nicole
Boylston
MA
Date:
10/9/2026
5
5555555
Gary is just a down to earth guy who made the whole process enjoyable.
JOSHUA
Fort Smith
AR
Date:
10/9/2026
5
5555555
Working with Craig LeClaire was an absolute game-changer. From day one, they brought an incredible depth of knowledge to the process, making every step clear and stress-free. What truly sets [First Name] apart, though, is their communication and dedication. They kept me informed and ahead of the curve the entire time. I never had to guess what was happening or what came next. To top it all off, they went completely above and beyond by offering to help me move! If you are looking for someone who treats you like a priority, knows the mortgage industry inside and out, and genuinely cares about your overall experience, look no further. I cannot recommend Craig LeClaire highly enough!
Scott
Mesa
AZ
Date:
10/9/2026
5
5555555
Kirk and his team were awesome. I am a first time homebuyer and they helped make the process less daunting. Their communication and dedication along the way is unmatched. They truly stuck to their word and there were no surprises along the way. Oh and the whole funding process was really quick. I couldn't have asked for a better team.
Monica
Forestville
CA
Date:
10/9/2026
5
5555555
Communiation was excellent, very knowledgeable, personable, and made the experience easy.
Eric
Hibbing
MN
Date:
10/9/2026
5
5555555
The whole experience was flawless and the whole team is very profestional !!!!
David
Baldwin
WI
Date:
10/9/2026
5
5555555
Tyrell was able to get me the highest loan I could get. It was significantly greater than several other lenders I checked out. Her and her team go above and beyond to answer questions, are accommodating, and super helpful through out the whole process.
Sheena
Redmond
OR
Date:
10/9/2026
5
5555555
Everyone made sure I always understood what was going on. As a first time homebuyer I had a ton of questions all the time and they were super patient and understanding. Always super helpful and looked out for me!
Lauren Shaw
Date:
10/9/2026
5
5555555
Everyone made sure I always understood what was going on. As a first time homebuyer I had a ton of questions all the time and they were super patient and understanding. Always super helpful and looked out for me!
Lauren
Hewitt
TX
Date:
10/9/2026
5
5555555
The honesty of the entire process. We had some bad experiences with others when looking for a lender and John and the rest of the Fairway team were honest and explained things very thoroughly.
Michael
Fredericksburg
VA
Date:
10/9/2026
5
5555555
Chris was very thorough and went the extra mile with us!
Nicholas
Cardington
OH
Date:
10/9/2026
5
5555555
The communicaction and explanation of things
Deborah
Swansboro
NC
Date:
10/9/2026
5
5555555
I honestly couldn’t have asked for a better experience than the one we had with Bill Mynatt and his team at Fairway Mortgage! From the very beginning, Bill and his staff made the entire home-buying process smooth and easy. They were always professional, friendly, and willing to answer any questions we had along the way. What really stood out to us was how well they communicated and how they made us feel like we were a priority throughout the entire process. Buying a home is a big decision, and having the right people helping you makes all the difference. We are extremely grateful for everything Bill and his team did to help make this happen for our family. I would absolutely recommend them to anyone looking to purchase a home or refinance. You won’t find a better group of people to work with!
Robert Jordan
Date:
10/9/2026
5
5555555
Quick and easy
Bradley
Salem
OH
Date:
10/9/2026
5
5555555
Very helpful and responsive. Great experience.
Steven
Overland Park
KS
Date:
10/9/2026
5
5555555
5.0 Stars!
D Ederds
Date:
10/9/2026
5
5555555
Brian and his team were all very knowledgeable and very responsive to my concerns.
Denise
Mckinney
TX
Date:
10/9/2026
5
5555555
Muy profecional
Panfilo
Arlington
TX
Date:
10/9/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers