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Is this your Fairway Loan Officer?
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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
A wonderful, professional group that helped us tremendously as first time homebuyers. All of our questions were answered thoroughly and thoughtfully.
Nicole
Boylston
MA
Date:
10/9/2026
5
5555555
Gary is just a down to earth guy who made the whole process enjoyable.
JOSHUA
Fort Smith
AR
Date:
10/9/2026
5
5555555
Working with Craig LeClaire was an absolute game-changer. From day one, they brought an incredible depth of knowledge to the process, making every step clear and stress-free. What truly sets [First Name] apart, though, is their communication and dedication. They kept me informed and ahead of the curve the entire time. I never had to guess what was happening or what came next. To top it all off, they went completely above and beyond by offering to help me move! If you are looking for someone who treats you like a priority, knows the mortgage industry inside and out, and genuinely cares about your overall experience, look no further. I cannot recommend Craig LeClaire highly enough!
Scott
Mesa
AZ
Date:
10/9/2026
5
5555555
Kirk and his team were awesome. I am a first time homebuyer and they helped make the process less daunting. Their communication and dedication along the way is unmatched. They truly stuck to their word and there were no surprises along the way. Oh and the whole funding process was really quick. I couldn't have asked for a better team.
Monica
Forestville
CA
Date:
10/9/2026
5
5555555
Communiation was excellent, very knowledgeable, personable, and made the experience easy.
Eric
Hibbing
MN
Date:
10/9/2026
5
5555555
The whole experience was flawless and the whole team is very profestional !!!!
David
Baldwin
WI
Date:
10/9/2026
5
5555555
Tyrell was able to get me the highest loan I could get. It was significantly greater than several other lenders I checked out. Her and her team go above and beyond to answer questions, are accommodating, and super helpful through out the whole process.
Sheena
Redmond
OR
Date:
10/9/2026
5
5555555
Everyone made sure I always understood what was going on. As a first time homebuyer I had a ton of questions all the time and they were super patient and understanding. Always super helpful and looked out for me!
Lauren
Hewitt
TX
Date:
10/9/2026
5
5555555
The honesty of the entire process. We had some bad experiences with others when looking for a lender and John and the rest of the Fairway team were honest and explained things very thoroughly.
Michael
Fredericksburg
VA
Date:
10/9/2026
5
5555555
Chris was very thorough and went the extra mile with us!
Nicholas
Cardington
OH
Date:
10/9/2026
5
5555555
The communicaction and explanation of things
Deborah
Swansboro
NC
Date:
10/9/2026
5
5555555
Quick and easy
Bradley
Salem
OH
Date:
10/9/2026
5
5555555
Very helpful and responsive. Great experience.
Steven
Overland Park
KS
Date:
10/9/2026
5
5555555
Brian and his team were all very knowledgeable and very responsive to my concerns.
Denise
Mckinney
TX
Date:
10/9/2026
5
5555555
Muy profecional
Panfilo
Arlington
TX
Date:
10/9/2026
5
5555555
Jen has been an absolute asset along my journey to becoming a home owner! I am beyond grateful for her enduring support and guidance. Jen was reachable pretty much around the clock for any questions I had. If I needed a new pre-approval letter, she had it to me in a blink! Jen has an incredible attitude and is so kind! She is incredible in her profession, extremely knowledgeable and hard working, but more importantly, Jen is a wonderful person. I am so grateful to have had her on my team during this adventure! I would highly recommend her services to anyone in need of securing financing for real estate!
Sarah
Carver
MA
Date:
10/9/2026
5
5555555
Nathan is extremely knowledgable and helpful when it comes to working through your loan options. He helped us work out the details to get our payment exactly where we wanted it. He also had an amazing way of explaining things so it was easy to understand.
Aaron
Carlisle
PA
Date:
10/9/2026
5
5555555
We really appreciated all of the timely and informative responses from everyone on the team!
Benjamin
Lenexa
KS
Date:
10/9/2026
5
5555555
Helping us keep our home
Stephanie
Temple
TX
Date:
10/9/2026
5
5555555
Maintained great communication
Cynthia
Brownsville
TX
Date:
10/9/2026
5
5555555
Quick and easy!
Clarissa
South Jordan
UT
Date:
10/9/2026
5
5555555
Quick communication, Quick closing time, Nancy made the whole process very easy.
Julianne
Ringgold
GA
Date:
10/9/2026
5
5555555
Open clear communication and always available for any questions
Tamera
Missouri City
TX
Date:
10/9/2026
5
5555555
Nick was very knowledgeable, flexible, and responsive throughout the entire process. We had some unexpected challenges, and he worked hard to help us navigate them and get to closing. We really appreciated his patience, professionalism, and willingness to go the extra mile. Highly recommend!
Michael
Hinckley
MN
Date:
10/9/2026
5
5555555
We had an exceptional experience with Fairway Mortgage, thanks to Laura Franks! Laura was incredibly responsive, knowledgeable, and always willing to make time for us. She went above and beyond, even offering to walk us through closing documents virtually to make sure we understood everything. Her communication and personal attention made the entire process so much easier. We truly appreciated her support and highly recommend Laura!
Felicia
Copperas Cove
TX
Date:
10/9/2026
5
5555555
Holly was always available when we had question!
Eric
Papillion
NE
Date:
10/9/2026
5
5555555
as a first time home buyer whenever i had any question or concern i could ask and almost right away get a response. everyone always says its stressful buying a house but paul did a great job
Kannon
Spokane
WA
Date:
10/9/2026
5
5555555
He was helpful in dealing with all the curveball thrown at me and helping me through every level of the deal.
Kandi
Lansing
MI
Date:
10/9/2026
5
5555555
Nate was incredibly kind and hands on. He made sure we were comfortable every step of the way. He made us feel heard with our needs and explained all our options.
Sarah
Carlisle
PA
Date:
10/9/2026
5
5555555
Ashley took time to walk through all the options available , and always reached out to us with updates or changed
Cassondra
Colorado Springs
CO
Date:
10/9/2026
5
5555555
Instructions were timely and clear. No issues and interactions with you and Teri Krey were trouble-free.
Hoey Tjong
El Mirage
AZ
Date:
10/9/2026
5
5555555
very timely
Brenda
Locust Grove
VA
Date:
10/9/2026
5
5555555
Lots of communication. Encouragement and patience. The fact that would could call and get answers quick.
Jose
Buchanan
MI
Date:
10/9/2026
5
5555555
Extremely informed and has no issue answering questions! Was a perfect first home buyer lender :) thank you!
Macey
Centerton
AR
Date:
10/9/2026
5
5555555
Jennifer and her team were great and made it happen so quickly. I can't express my experience with Jennifer and her patient and great service. Jennifer, thank you.
Numan
Sierra Vista
AZ
Date:
10/9/2026
5
5555555
Excelente servicio
Julio
Burlington
WA
Date:
10/9/2026
5
5555555
Becky and her teams kept us informed all along the way. This process was one of the easiest things had have ever done.
Kerry
Spring
TX
Date:
10/9/2026
5
5555555
transparent and efficient
Darryn
Hockessin
DE
Date:
10/9/2026
5
5555555
Stuff that I would not like to discuss.
Joshua
Waxahachie
TX
Date:
10/9/2026
5
5555555
easy communication
Richard
Vero Beach
FL
Date:
10/9/2026
5
5555555
smooth and easy
Matthew
Dade City
FL
Date:
10/9/2026
5
5555555
Ease of working with Rob
Kathleen
Norwood
NC
Date:
10/9/2026
5
5555555
Weekly updates every Friday but the daily communication to make sure I didn’t forget something that needed signing . Friendly and helpful
Melissa
Plum
PA
Date:
10/9/2026
5
5555555
Easy to deal with didn't need to hound anyone smooth transaction
David
Plainfield
IN
Date:
10/9/2026
5
5555555
Friendly service. Always available to help when needed.
Samuel
Valparaiso
IN
Date:
10/9/2026
5
5555555
Tanner made my experience incredible. All of Fairways staff that I talked to treated me with the most understanding and respect anyone could ask for. Great team!
Melinda
Fontana
KS
Date:
10/9/2026
5
5555555
Quick and accessible communication!
Macie
Snellville
GA
Date:
10/9/2026
5
5555555
Excellent communications though out the process to closing
Michael
Vestavia
AL
Date:
10/9/2026
5
5555555
Reliable, good execution. Easy.
Johan
North Miami
FL
Date:
10/9/2026
5
5555555
Lee B. And team.
Christian
Summerville
SC
Date:
10/9/2026
5
5555555
It was a very smooth transition. Chad was very helpful with all our questions.
Denny
Cosby
MO
Date:
10/9/2026
5
5555555
Very on top of it knew his stuff made the process easy
Alexandra
Pueblo
CO
Date:
10/9/2026
5
5555555
Liz was friendly , easy to talk to and knowledgable
Alonso
Colorado Springs
CO
Date:
10/9/2026
5
5555555
Brandi is very personable and instead of pushing us to her assistant or someone else in office, she has no problem making time for our questions no matter how big or small they might be! She spends TIME explaining and speaking to us rather than rushing us, and I know for a fact she's a very busy person but she does not ever once lead us to believe she is ever too busy for us no matter the day or time!
Shye
Harker Heights
TX
Date:
10/9/2026
5
5555555
Ryan did an amazing job finding a mortgage for me when no other lender could and his communication could not have been better!
Katlyn
Angleton
TX
Date:
10/9/2026
5
5555555
Nick was quick to respond and made sure we understood all of the documents we received.
Eli
Sioux Falls
SD
Date:
10/9/2026
5
5555555
Jacob and team worked quickly on this transaction that needed to close in just three weeks! We are greatful for their expertise and commitment to getting us closed !
Brie
Gonzales
TX
Date:
10/9/2026
5
5555555
I don't know where to star. DJ literally gave me hope from day one. I was just curious to see if I could even qualify but DJ did everything to Make it happen for me. The process was quick seemed seamless and there were absolutely no issues. Thank you DJ you're the best.
Keith
Sioux Falls
SD
Date:
10/9/2026
5
5555555
Meggan was so helpful! Thank you for everything.
Megan
East Sandwich
MA
Date:
10/9/2026
5
5555555
Jonathan and his team had great comunication and truly cared about us.
Michael
Sedona
AZ
Date:
10/9/2026
5
5555555
Great communication
Cameron
Williston
ND
Date:
10/9/2026
5
5555555
Sam and team did a great job explaining and communicating though out the whole process. They are very knowledgeable and could answer any questions we had, big or small. Purchasing a home has always seemed like a daunting task and they made it seemless. Thank you very much for all the help.
Will
Rosemount
MN
Date:
10/9/2026
4
4444444
Being able to actually speak with a person is really important to me. I know I'm not the only person that is in need and other things have to be done but many times a person to talk to was what I needed.
RaGeel
Birmingham
AL
Date:
10/9/2026
5
5555555
Chris communicated everything we needed to know and walked us through everything and made the whole process so easy and he made our dream of owning a house a reality
Wyatt
Scottsbluff
NE
Date:
10/9/2026
5
5555555
We are forever greatful for Fairway for approving us for our Bridge Loan . We had to change lenders last minute & they spoke to us asap and approved us fast with a closing . We are beyond grateful.
Tracy
Plymouth
MA
Date:
10/9/2026
5
5555555
Jenna and the team were beyond helpful with the proces, especially while being overseas. I am beyond grateful and blessed to have been their client!
Rosa
Fayetteville
NC
Date:
10/9/2026
5
5555555
Friendly and professional people who cares about others and treats them with respect.
Mehran
Salem
OH
Date:
10/9/2026
5
5555555
We began the process with a limited knowledge of our options and alternatives. David clearly explained what was available to us and then followed through to see that our chosen direction proceeded smoothly. He communicated well and was always available for consulation.
Glenn
Weaverville
NC
Date:
10/9/2026
5
5555555
Mikes a cool dude
Joseph
Saucier
MS
Date:
10/9/2026
4
4444444
xxxxxxxxxx x
Kerri
Pinson
AL
Date:
10/9/2026
5
5555555
Chris is always on top of things and can pivot as needed. He Is kind, professional, thorough and prompt with getting back with me . I will continue to work with Chris in the future!
Jodi
Denison
TX
Date:
10/9/2026
5
5555555
Honesty and transparency
Alexander
Fort Worth
TX
Date:
10/9/2026
5
5555555
Easy to work with. Great response time to questions
John
Beaverton
OR
Date:
10/9/2026
5
5555555
Katarzyna is really great and Really professional, she helped me out getting my credit up and also helped me and guided me every single step throughout the whole process. Will recommend her to all my friends and family
Jesus
Elgin
IL
Date:
10/9/2026
5
5555555
Very responsive, helpfu,
Eric
Holliston
MA
Date:
10/9/2026
5
5555555
Mike made the home buying process a lot easier than I was expecting it to be.
Cole
Arnold
CA
Date:
10/9/2026
5
5555555
Billy Reynolds always is gets the job done and then some .
April
Holly Ridge
NC
Date:
10/9/2026
5
5555555
their willingness to help when i needed it
Sharon
Cape Coral
FL
Date:
10/9/2026
5
5555555
Brian is great and always on top of everythin.
Ashley
Tomball
TX
Date:
10/9/2026
5
5555555
Great communication and a team who moved the process along
Diane
East Windsor
CT
Date:
10/9/2026
5
5555555
From the very beginning of our home-buying process, Lauren has been absolutely amazing! She has been responsive, helpful, and always available whenever we’ve had questions or needed assistance. She communicates clearly and effectively, making sure we feel informed and supported every step of the way. We truly appreciate her dedication, professionalism, and willingness to help throughout this process. Lauren has made our home-buying experience so much easier, and we couldn’t be more grateful for her!
Julie Rae
Chula Vista
CA
Date:
10/9/2026
5
5555555
Trey and his team ate very dedicated. They were very helpful and gave us all the guidance. Didn't matter the time or the date.
Aridni
Pasadena
TX
Date:
10/9/2026
5
5555555
Nicole was very responsive and on top of things from the get go; allowing me to close in a little over 4 weeks. Would recommend to everyone!
Aaron
Rochester
NY
Date:
10/9/2026
5
5555555
Excellent clarity and advice on the process, as well as easy communication and great responsiveness to questions
Ian
Atlanta
GA
Date:
10/9/2026
5
5555555
Communication is key in this type of engagement. Katie did a great job of keeping me informed, answering questions and helping to move the process along to meet the planned close date.
Don
Natchitoches
LA
Date:
10/9/2026
5
5555555
Jeff and Amy were extremely helpful in our Mortgage process! They went out of their way to make things easier for my wife Carolyn and I!
Marvin
West Jefferson
NC
Date:
10/9/2026
5
5555555
kevin Is the man ! he held my hand through the whole process ! If i was struggling to do Anything he was prompt to answer questions. my loan was not an easy task . although it took forever to get done on my end he never gave up on me ! I am truly greatful!
Anna
Yacolt
WA
Date:
10/9/2026
5
5555555
Great communication and easy to work with Diane and Serci both worked hard and diligently to get us the best loan.
Gary
Lawrence
KS
Date:
10/9/2026
5
5555555
Great staff and easy to work with
Derek
Buchanan
MI
Date:
10/9/2026
5
5555555
How smooth the process was! You were so helpful & so quick to help us! Thank you!
Molly
Temple
TX
Date:
10/9/2026
5
5555555
From the beginning we felt at ease with Darrell and his team. Everyone was very communicative throughout the process and were avilable anytime we had questions during each stage of buying our home.
Melania
Atlanta
GA
Date:
10/9/2026
5
5555555
None come to mind
Andrew
Houston
TX
Date:
10/9/2026
5
5555555
Damon was great to work with throughout our mortgage loan process. He was professional, knowledgeable, upbeat, and always kept us informed along the way. He was thorough, easy to communicate with, and always available to answer our questions. We really appreciated his help and would definitely recommend him!
Ramona
Mayer
AZ
Date:
10/9/2026
5
5555555
The entire process went by so fast, and I was super impressed with how responsive and pleasant to work with Mike's team was. I had a million questions and too much anxiety and everyone was just lovely. Mike made miracles happen and helped get us in our dream home. We will always remember how he made this possible for us, and are forever grateful!
Cara
Saint Leonard
MD
Date:
10/9/2026
5
5555555
Brie was always available, day or night , to answer questions. I really appreciated her excitement and enthusiasm. It helped ease the anxiety of spending a lot of money and kept home buying fun.
Kyle
Lancaster
PA
Date:
10/9/2026
5
5555555
The smoothness of the
Samantha
Louisville
KY
Date:
10/9/2026
5
5555555
Very communicativs, kind, and professional made the whole process easy to manage and complete. she also knows what she's talking about it make the whole process feel like it's actually moving along and not just stagnating waiting for responses.
Jayden
Canton
OH
Date:
10/9/2026
5
5555555
Incredibly knowledgeable and quick to respond To any questions or concerns you may that through the process.
Eric
Charlotte
NC
Date:
10/9/2026
5
5555555
Tim was always there to answer any questions I had no matter when it was. He was always so patient and kind.
Kimberly
High Point
NC
Date:
10/9/2026
5
5555555
Communication, knowledge, follow-through, willingness to work with an unusual credit situation
Wesley
Norwood
NC
Date:
10/9/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers