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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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Ease of doing what was needed since I was out of town for much of the transaction
Debra L.
Goodyear
AZ
Date:
8/25/2025
5
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Matt was knowledgeable and helpful in our first time home buyer process.
Natalie
Minneapolis
MN
Date:
8/25/2025
5
5555555
Lorna was absolutly amazing! she answered all my questions super fast and helped ease my anxiety. She stuck with me through each time we found one we wanted until finally we were able to get to our home! She is so sweet and definitely made this process so great! 10/10 !! ❤️
Hannah Elise
Ashdown
AR
Date:
8/25/2025
5
5555555
Rob made it very easy to go through this process and expedited everything so I closed before closing date
Bridgette
Catlett
VA
Date:
8/25/2025
4
4444444
Error filled Appraisal surprise impact on the Closing financials. Admin errors delaying Closing after we arrived.
Gregory E
Longmont
CO
Date:
8/25/2025
5
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Shelley!!!
Veronica Tres
Georgetown
TX
Date:
8/25/2025
5
5555555
Amazing experience from start to finish. I felt at ease as a first time home buyer and had all my questions answered thoroughly. I found out about Linda and her team through the Moms of Appleton Facebook page and she was highly recommended by the other moms! Linda went over our options as first time home buyers and was able to bring down our down payment to less than 10% which is what we were initially planning on, so I am thankful to save some of our money! Signing up for WHEDA was quick and easy thanks to Linda’s team. The closing process was very fast and convenient to E-sign through Linda’s app. Huge thank you to Linda, Jackie, and Amber! I couldn’t recommend them enough!
Laura
Date:
8/25/2025
5
5555555
Even though the mortgage process itself was complicated and stressful, Joe made the entire experience much easier to navigate. He was always patient, easy to talk to, and made me feel supported the whole way through — I couldn’t have asked for a better loan officer.”
Christiana
Worcester
MA
Date:
8/25/2025
5
5555555
Questions answered in timely manner and worked hard to get the loan for the house.
Dawn E
Aurora
MN
Date:
8/25/2025
5
5555555
Great communication
Andrew Cong
Kapolei
HI
Date:
8/25/2025
5
5555555
Quick to respond and I appreciate the willingness to answer all of my many questions. Made buying my first house much less stressful.
Sasha A
Riverton
UT
Date:
8/25/2025
5
5555555
Hayden helped me establishes my bank statement to get approve. Guiding me through out the process until loan gets approved
Sk Md
The Colony
TX
Date:
8/25/2025
5
5555555
Our questions were answered quickly and accurately. You went beyond providing us the help we really needed. We've been with this company for 7 years, sold and bought homes twice, and we are very grateful for the attention, efforts, and considerations you and your team have shown us. Thank you, and keep up the magnificent work you do.
Carlos
Worcester
MA
Date:
8/25/2025
5
5555555
Chad was very responsive to any of our questions or requests. We closed the loan a couple days early.
Ryan
Rootstown
OH
Date:
8/25/2025
5
5555555
You and Taylor made it simple and stress free, and were very efficient. The process was also quick and easy.
Lisa G
Jackson
NJ
Date:
8/25/2025
5
5555555
Irene is a trusted and very communicative Mortgage officer. We have now done 4 loans through her, and will continue to leverage her services in the future. She is very detailed and ensures all your questions are answered.
Paul Yong-han
Bellevue
WA
Date:
8/25/2025
5
5555555
Michael is great. He made us relax and he explained things to us. He was hilarious too that takes tension off new new owners back.
Winsome
Weymouth
MA
Date:
8/25/2025
5
5555555
We closed 14 days after the offer. This quick close became important to us as our current landlord kind of lost it when we informed her we would not be renewing our lease.
John D
Willow Creek
CA
Date:
8/25/2025
5
5555555
How we were walked through the whole process.
Sarah
Crawfordsvlle
IN
Date:
8/25/2025
5
5555555
Jason made our experience great. He provided education and was very available to talk us through complex scenarios, and the deal he was able to get us was very good. Without Jason, we would not have considered Fairway as an option for our mortgage.
Weston E
Laporte
CO
Date:
8/25/2025
5
5555555
Online e documents made it very easy to take care of
Chase E
Louisville
KY
Date:
8/25/2025
5
5555555
Fast responses, attention to detail, and willingness to admit minor mistakes.
Alexander
Salem
OR
Date:
8/25/2025
5
5555555
I feel that Mike and his team were responsive and timely. Even though there were a few hiccups that had to be dealt with, everything went smoothly, at least from my perspective. Also, Mike and his team were very professional and congenial throughout my dealings with them.
Carla H.
Graeagle
CA
Date:
8/25/2025
5
5555555
Mark is a great communicator and very transparent with the loan process. The first-time homebuyer course we had to take was very educational and helped us to understand the process even better. I would highly recommend Mark to any first-time homebuyers!
Kyle Peter
Woodbridge
VA
Date:
8/25/2025
5
5555555
Tyker was great he was very informative and avalible when I was even outside of normal business hours
Clyde
Galloway
OH
Date:
8/25/2025
5
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I appreciate the business and timely manner it took to find me a home and finance it for me
Ocie A
Montgomery
AL
Date:
8/25/2025
5
5555555
Dean is a very knowledgable and honest Loan Officer. His communication was very swift. We had some contional approvals to clear and Dean exhausted all options to help me get approved. I felt that he was invested in me as a client and had my best interests in mind. Overall I had a great experience working with him.
Joshua
Roselle
IL
Date:
8/25/2025
5
5555555
Jaime worked on a Friday evening to get us pre-approved so we could make an offer on a property. Throughout the process she was frriendly, helpful, had great communication and made the process easy and straight forward.
Sarah A
Cheyenne
WY
Date:
8/25/2025
5
5555555
Great communication, thoroughly explained all steps of the process to us, gave great advice, and overall a joy to work with!
Dakota
Port Monmouth
NJ
Date:
8/25/2025
5
5555555
Gina Williams !
Minas
Spokane Valley
WA
Date:
8/25/2025
5
5555555
Kyle was there for me every step of the way... he answered any and every question I had, was always available, and helped things go through quickly. He was the best!
Summer
Date:
8/25/2025
5
5555555
Great communication, fast services, near 24/7 response times. Works during personal life to assure all questions are answered timely and accurately.
Seth
Hartford
WI
Date:
8/25/2025
5
5555555
Michela made the homebuying process so easy! It was not stressful, as I expected it to be. She was a great resource and always a pleasure to work with. She was helpful and knowledgable, always working to give me the best information.
Jessica
Lenoir City
TN
Date:
8/25/2025
5
5555555
Consistency, professionalism personal efforts to make everything happen
Manu Lamaika
Waianae
HI
Date:
8/25/2025
5
5555555
The stress free and highly professional nature of how everything was handled. Timely as well
Fidel Karumege
Yuma
AZ
Date:
8/25/2025
5
5555555
Stephanie was able to help us secure a loan, super fast after it being transferred to her. She was personable, explained things clearly, and was very quick to respond to questions.
Amanda
Leland
NC
Date:
8/25/2025
5
5555555
Tom is always responsive and detailed. The entire loan process was smooth & easy to navigate. Thank you!
Erin Jeanne
Flagstaff
AZ
Date:
8/25/2025
5
5555555
The app and communication
Parker N
Colorado Springs
CO
Date:
8/25/2025
5
5555555
Thank you for explaining everything and making sure we made all of the right decisions.
Igor
Dallas
TX
Date:
8/25/2025
5
5555555
Great communication and organization!
Ambar
Port Richey
FL
Date:
8/25/2025
5
5555555
Frank is so easy to work with. He made this a great experience.
Tanya
Williamstown
NJ
Date:
8/25/2025
5
5555555
Patty was a great communicator and was very helpful with all of my questions and concerns.
Corinne
Mukwonago
WI
Date:
8/25/2025
5
5555555
Very fast communication. Karen answered all or my questions through a difficult closing.
Alexis Marita
Bolivia
NC
Date:
8/25/2025
5
5555555
Buying a house is stressful but Tim always make it a fun process. His communication skills are outstanding and feel very comfortable discussing my plans and options with him. He is like A trusted collaborator of my future plans!
Lumy
Taylorsville
NC
Date:
8/25/2025
4
4444444
Wes was extremely helpful and friendly. He was always available to answer my questions and he took the time to make sure I understood what he was saying.
Michael Allen
Indian Head
MD
Date:
8/25/2025
5
5555555
Tony was available, personable, and went over details with me. Most importantly, he gave the most competitive mortgage offer.
Benjamin Joseph
Fitchburg
WI
Date:
8/25/2025
5
5555555
Amanda is very knowledgeable and answered all my questions. I will be referring clients to her in the future.
Justin E
Paradise Vly
AZ
Date:
8/25/2025
5
5555555
The very regular, timely, detailed, and encouraging communicatio.
Jan
Round Rock
TX
Date:
8/25/2025
5
5555555
Team is always on point and professional!
Jad
Tuckasegee
NC
Date:
8/25/2025
5
5555555
Exceptional service, best rate offer and lowest fees.
Samuel
Wickenburg
AZ
Date:
8/25/2025
5
5555555
Great explanations and consistently looked out for our interests as first time home buyers
Cameron
Austin
TX
Date:
8/25/2025
5
5555555
Rick was awesome
Tyresia Elaine
Elkhart
IN
Date:
8/25/2025
5
5555555
Carrie made the house buying process great by her communication with me via email,text,phone calls. She made sure I was ready to close on the date we decided and she pushed me to get things done on my end.
Stacie Lynn
Caldwell
ID
Date:
8/25/2025
5
5555555
Michelle was always there to answer each and every question I had. Michelle made this cross country move much easier for my family and I.
Christopher James
Lawrence
KS
Date:
8/25/2025
5
5555555
Bryant and his team
Cale J
Leesburg
IN
Date:
8/25/2025
5
5555555
Great communication and helpful advice
William Caleb
Wendell
NC
Date:
8/25/2025
5
5555555
Jim was available for my wife and I including off traditional business hours to answer questions, and supported a challenging closing schedule. There are lenders that have been known to drop the ball and miss closing dates, but Jim and the team that helped were great with ensuring everything was ready.
Timothy
Norwich
CT
Date:
8/25/2025
5
5555555
Tyler was amazing to work with! He answered all of our questions and made sure we were updated throughout the process. This would not have been possible without his help!
Janki
Old Bridge
NJ
Date:
8/25/2025
5
5555555
Not only were we buying a new home, but we were making a cross country move with job changes, so we had a lot going on! Ted and Sarah always communicated next steps clearly, and they were responsive to all of our questions. They kept us well-informed throughout the entire process . They worked hard to get us to an earlier closing date too!
Hallie
Sammamish
WA
Date:
8/25/2025
5
5555555
Paige made the loan process smooth and stress-free. She was professional, responsive, and always took the time to explain everything clearly. I highly recommend her to anyone looking for a reliable and knowledgeable loan officer!
Azin
Katy
TX
Date:
8/25/2025
5
5555555
Communication was Super friendly and helpful.
Michael
Williston
ND
Date:
8/25/2025
5
5555555
The attention to details and the great communication. extremely professional group of people
Kenneth Odell
Winston Salem
NC
Date:
8/25/2025
5
5555555
Chris was really patient with us and understanding and helped with all our questions and get us the best rate !
Jose Angel
Crosby
TX
Date:
8/25/2025
5
5555555
Constant communicatio, quick communication, answered my questions thoroughl. easy to work with
Jennifer
Zimmerman
MN
Date:
8/25/2025
5
5555555
Meredith's help and communication made the process simple.
Matthew
Blum
TX
Date:
8/25/2025
5
5555555
Whole process from start to finish
Joshua
Centreville
VA
Date:
8/25/2025
5
5555555
Andrea and her team were very organized, professional, and easy to reach every time we needed someone. They jumped through hoops to help us rework our loan at the last minute, because we were also closing on another house the same day. Andrea truly helped facilitate a miracle! There are just no words to express how much it means that Andrea and her team worked with us to help us get everything we needed!
Crystal Wood
Oak Island
NC
Date:
8/25/2025
5
5555555
Prompt, timely, attention to detail, worked through barriers
David Reed
Palmyra
PA
Date:
8/25/2025
5
5555555
Monica was very responsive and was able to work with me on the extra complications due to my job!
Justin Lawton
Tyler
TX
Date:
8/25/2025
5
5555555
Steps were explained and everything went smoothly
Demetrios
St Charles
IL
Date:
8/25/2025
5
5555555
Very easy experience
Diane
Tucson
AZ
Date:
8/25/2025
5
5555555
Made the whole process super easy especially because we are first time homebuyers. Always answered our questions and concerns in a timely manner, which we really appreciated btw.
Nataly
Alvin
TX
Date:
8/25/2025
5
5555555
Communication was excellent, having an app to work all the needed documents to upload helped in making sure all the needed items were completed.
Joey
Meriden
KS
Date:
8/25/2025
5
5555555
Closed With 20% down vs 25%
Rudy
Del Rio
TX
Date:
8/25/2025
5
5555555
Keep me informed, answered all my questions. I feel she was really working to get me the best rate.
Sandra H
Stovall
NC
Date:
8/25/2025
5
5555555
Scott was always available to answer questions and made the whole process easy.
Tamara
Portland
OR
Date:
8/25/2025
5
5555555
Everyone involved in the process was super helpful when it came to explaining what steps I needed to take, why they were necessary, and keeping us on our timeline for a quick closing window. Kara was so helpful when it came to getting financial paperwork and really made the process easy on us. Highly recommended Michael and Team
Jonah
Pulaski
TN
Date:
8/25/2025
5
5555555
Communication, timeliness, determination, patience, understanding, and the will to do everything in one's ability to help me buy a Home. Thank you again Mr. Allman for everything that you've done, for all the you're doing, and for all that you are to do in the future. Working with you on this has been both a pleasure and an honor. Thank you again for making 2025 more than just another year. You helped me to make it the year that I earned my Home.
Rebecca Lynn
Rosebud
TX
Date:
8/25/2025
5
5555555
The level of communication was exceptional.
Misty
Franklin
OH
Date:
8/25/2025
5
5555555
Jieyi always give timely response to every question.
Meng
Quincy
MA
Date:
8/25/2025
5
5555555
Barb was a pleasure to work with. She works in a timely and professional manner. She helped me through every step of the process in buying a home and made it a smooth, stress free process. I also had the pleasure to work with Coley, who was also a pleasure. Thank you wonderful ladies for everything!
Kayla
Date:
8/25/2025
5
5555555
Kelly was very patience and very helpfful and this whole process would not have been possible without Kelly.
Umesh
Muncie
IN
Date:
8/25/2025
5
5555555
Mindy made the loan process simple and she always had our best interests in mind. She was always available if I needed to call and had the best advice for me and my family. This is the 3rd time we've worked with Mindy for a home loan and we will continue to come back!
Alexa
Springville
IN
Date:
8/25/2025
5
5555555
Great comms, friendly, knowledgeable
Remealle Alma
White Marsh
MD
Date:
8/25/2025
5
5555555
Dave was super easy to work with
Joshua
Columbus
IN
Date:
8/25/2025
5
5555555
Susan was very thorough and responsive. We highly recommend working with her and are grateful for all of her help.
Kathryn A
Sutton
MA
Date:
8/25/2025
5
5555555
some of the greatest advice and help came when i felt lost. Never once did I feel like I couldn't call and get an answer. When thing felt overwhelming everyone I reached out to made sure I had every possible answer i needed. The respect and the love shown is overall terrific. They treated me as Family . Thank so much!!!
Carolyn
Glen Burnie
MD
Date:
8/25/2025
4
4444444
I think he truly cared and wanted to help
Clarence
Billings
MT
Date:
8/25/2025
5
5555555
Her communication and guidelines was great plus should utilized all possible ways to make sure you get your loan
Nisar
Manassas
VA
Date:
8/25/2025
5
5555555
Super easy to work with, helpful with questions
Kobe J
Aurora
MN
Date:
8/25/2025
5
5555555
Great experience. Was very professional and took time to answer questions at any moment.
Travis
Peyton
CO
Date:
8/25/2025
5
5555555
Good communication, walked us through the process, explained things well
Johnathan
Minneapolis
MN
Date:
8/25/2025
5
5555555
Straightforward email communication made a complex process easier
Emma
Hopkins
MN
Date:
8/25/2025
5
5555555
Communication and efficiency were great. respected us and our time throughout the process while giving us the best product to fit our needs. She truly cares about her customers
Kristopher
Dagsboro
DE
Date:
8/25/2025
5
5555555
What I can say is that the assistance you gave my family was excellent, and finally, we now have our own house. Your team even came to our house so the documents could be signed, and I am thankful to your whole team because you made the impossible possible. You will be able to help many more people.
Eden Corum
Palmdale
CA
Date:
8/25/2025
5
5555555
Friendly staff and knowledgeable, answered all questions fast and with ease.
Robert
Toney
AL
Date:
8/25/2025
5
5555555
Jaime is very prompt and considerate. Always addressed my fears and gave me confidence that things will be fine and we can work it out.
Lavanya
West Lafayette
IN
Date:
8/25/2025
5
5555555
Great communication and availibility from Steve. I was a frist time homebuyer and couldn't be happier with my experience!
Christian Adrian
Columbus
OH
Date:
8/25/2025
5
5555555
Communication Easy to work with Knowledgeable Positive Overall GREAT experience surpassed my expectations!
Victor
Minneapolis
MN
Date:
8/25/2025
5
5555555
His responsiveness when we would ask questions or when leaving a message; and his patience as we would ask question and question.
Stanley D
Surfside Beach
SC
Date:
8/25/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers