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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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The process was made super easy and whatever I didn't understand crystal explained it thoroughly. Overall was very helpful with everything.
Jillian
San Antonio
TX
Date:
11/11/2026
5
5555555
Quick communication, and helping us examine our options!
Bethany
Hickory
NC
Date:
11/11/2026
5
5555555
We truly couldn't have asked for a better experience working with Dennis Dennis! We had the pleasure of working with Dennis for both the purchase of our new home and securing a HELOC on our current home. Managing both processes simultaneously could have been incredibly stressful, but Dennis made everything feel so much easier for our family. He was always available to answer our questions, explain things clearly, and provide reassurance whenever we needed it. What stood out to us most was how genuinely kind, patient, knowledgeable, and dedicated he was throughout both transactions. We never felt like just another client. Dennis truly cared about helping us achieve our goals and making sure everything went as smoothly as possible. We are incredibly grateful for everything Dennis did for our family during such an exciting and important chapter in our lives. We would wholeheartedly recommend him to anyone looking to purchase a home or explore financing options. If you're looking for someone who is not only excellent at what he does but also genuinely cares about the people he works with, Dennis is your person! You'll be in wonderful hands!
Shannon
Bordentown
NJ
Date:
11/11/2026
5
5555555
really innovative and excellent effort to meet our fonancing needs. Was creative experience to be exactly what we needed
David
Boulder
CO
Date:
11/11/2026
5
5555555
Steve made the process as smooth possible, even when we had delays with closing due to some repairs that the home needed prior to closing.
George
Portland
OR
Date:
11/11/2026
5
5555555
Clear communication, also when issues came up we didnt know about it until they were resolved. Todd was great!
Michelle
Greenfield
IN
Date:
11/11/2026
5
5555555
Constant communication, above and beyond understanding and getting my fiance and i things we didnt know we could get - lower rate and best use of seller consessions . lindsay and her team with Amanda were amazing
Cody
Fort Wayne
IN
Date:
11/11/2026
5
5555555
Ryan was very professional and answered all our questions right away. He kept us updated and informed throughout the process.
Loretta
Winston Salem
NC
Date:
11/11/2026
5
5555555
Greg and his teams professionalism, responsiveness and timeliness was impeccable. Greg was extremely detailed and walked me through every stage.
Taylor
District Heights
MD
Date:
11/11/2026
5
5555555
Great communication and positive attitude
Austin
Fairborn
OH
Date:
11/11/2026
5
5555555
Daniel made this experience amazing, his communication and ability to explain things in a way we understand was a game changer. He definitely went out of his way to make sure we had the best experience possible.
Andrew
Wisconsin Dells
WI
Date:
11/11/2026
5
5555555
Brian was very informative and friendly. He was always quick to respond and available to speak with.
Helen
Troy
MO
Date:
11/11/2026
5
5555555
Good communication, great quick on your feet problem solving, really felt she worked diligently on our behalf to get it done.
Elizabeth
Natchitoches
LA
Date:
11/11/2026
5
5555555
I cannot say enough wonderful things about Oliver and his team at Fairway Mortgage! From beginning to end, they were incredibly professional, friendly, personable, and truly a pleasure to work with. What impressed me most was their dedication and commitment to getting our closing across the finish line, despite some last-minute challenges that were completely beyond their control. We were waiting on critical information from the seller's side, and with a holiday quickly approaching, the timing couldn't have been tighter. Oliver and his team went above and beyond, working right down to the wire to make sure everything came together. They handled the pressure with professionalism, patience, and a positive attitude, making what could have been a very stressful situation feel manageable. It's rare to find a team that combines such exceptional customer service with genuine warmth and a determination to get the job done. They truly made us feel like a priority, not just another transaction. I am so grateful for their hard work and dedication. I would wholeheartedly recommend Oliver and his team at Fairway Mortgage to anyone looking for a mortgage lender who genuinely cares about their clients and delivers when it matters most. Thank you, Oliver and team, for going the extra mile and making it happen! You have certainly earned this five-star review!
Teresa
Maple Lake
MN
Date:
11/11/2026
5
5555555
We didn't think we would ever become homeowners, but you showed us what we needed to work on. We did the work and were in a house 5 months later! The communication and professionalism by Spencer and his team was outstanding!
Tracey
Yuma
AZ
Date:
11/11/2026
5
5555555
Jennifer is very caring and responsive. She was a pleasure to work with!
Janine
Stroudsburg
PA
Date:
11/11/2026
5
5555555
Lori was very communicative throughout the whole process. She is calming, professional and was there for all the times I had questions.
Laurette
Phoenix
AZ
Date:
11/11/2026
5
5555555
Andwered all my questions, got back to me fast and never made me feel bad for asking questions. She's amazing
Ashley
Huntertown
IN
Date:
11/11/2026
5
5555555
Being so new to all of this, I feel Santiago provided me with all information and resources I needed. He helped me understand more about the buying process and went above and beyond to help get us our home!
Brittney
Safford
AZ
Date:
11/11/2026
5
5555555
Pat and his team kept in contact with us to ensure we were keeping things on track for a realitively quick closing.
Lorraine
Monticello
IN
Date:
11/11/2026
5
5555555
I got my dream
Andrew
Abita Springs
LA
Date:
11/11/2026
5
5555555
It was just the fluctuation of interested rates
Khrystal
Waverly
MN
Date:
11/11/2026
5
5555555
Paige is great to work with! Very responsive and always goes the extra mile!
Monica
Arlington Heights
IL
Date:
11/11/2026
5
5555555
for a first time home buying this is an extremely intimidating process. chris and eric explained everything very well and always asked if I had question. they helped me understand everything and put me at ease. Another pro was their communication. even if they were busy they made it a priority to call me back amd help me with anything I needed.
Blake
Savage
MN
Date:
11/11/2026
5
5555555
Great communication, far better than any other loan officer ive experienced. its obvious Tim and his team care about the work they do and the people they do business with
Caleb
Granite Falls
NC
Date:
11/11/2026
5
5555555
response time, respect/friendliness, thorough "what to expect next" emails
Yarida
South Hadley
MA
Date:
11/11/2026
5
5555555
Nathan Rich and his team at Fairway Mortgage are fantastic! He always takes excellent care of the clients and provides prompt and clear communication each step of the way. I have never had any surprises! I highly recommend!
Katie
College Station
TX
Date:
11/11/2026
5
5555555
The amount of effort she put into explaing our situation to under writers.
Rebecca
Powell Butte
OR
Date:
11/11/2026
5
5555555
When it was all over!
Joyce
Birmingham
AL
Date:
11/11/2026
5
5555555
Karl was extremely helpful and communicative whenever questions or concerns came up.
Sean
San Tan Valley
AZ
Date:
11/11/2026
5
5555555
Scott was professional and quick to respond.
Daryl
Phoenix
AZ
Date:
11/11/2026
5
5555555
Nicole was responsive and informative
Samuel
Seattle
WA
Date:
11/11/2026
5
5555555
Bobby worked with me through a long process, walked me through various options and remained patient while providing excellent communication
William
Wendell
NC
Date:
11/11/2026
5
5555555
This was our first time buying a home and it felt very daunting and confusing, but you made the process so smooth and clear. It took a lot of the stress away from buying a house.
Leigh
Cheyenne
WY
Date:
11/11/2026
4
4444444
Addeline went above and bring to get us an approval and then worked hard to close the deal
David
Hermitage
PA
Date:
11/11/2026
5
5555555
Good communication, answered any questions I had, very easy expereince.
Placid
Newark
NY
Date:
11/11/2026
5
5555555
Explained everything in detail regarding question. response time was good
Jackson
Browns Valley
MN
Date:
11/11/2026
5
5555555
gracias por todo el apoyo y ayudarnos con nuestras dudas.
Veronica
Maywood
IL
Date:
11/11/2026
5
5555555
Kevin was very easy to work with - reminders of things to do are helpful.
Katie
Anniston
AL
Date:
11/11/2026
5
5555555
Misty was wonderful. She was responsive to all calls and provided timely responses. She helped make a very stressful move as smooth as possible.
Stephen
Knightdale
NC
Date:
11/11/2026
5
5555555
Everyone was just so kind to us!!!
Jordyn
Four Oaks
NC
Date:
11/11/2026
5
5555555
The communication and availability to answer any of my questions through this process was awesome to have!
Margaret
Menomonie
WI
Date:
11/11/2026
4
4444444
How fast everything went and less stress on the buyer
Gavin
Canton
IL
Date:
11/11/2026
5
5555555
She helped us find the est loan option for us. She is a great communicator. She was fast and efficient.
Mark
Lawrence
KS
Date:
11/11/2026
5
5555555
Great communication all around. Always helpful to explain things in detail - we are grafeful for all your team did in helping us.
Julie
Olathe
KS
Date:
11/11/2026
5
5555555
You and your entire team encouraged me every step of the way, & worked ferhently to get is to the closing table and beyond.
Rebecca
Corryton
TN
Date:
11/11/2026
5
5555555
Darrin's hardwork.
Parker
Grand Junction
CO
Date:
11/11/2026
5
5555555
Danielle made my home buying experience very easy. She was always so kind, very informative and always available. I felt like she always had my best interest in mind.
Amber
Bonney Lake
WA
Date:
11/11/2026
5
5555555
Quick and fast communication
Jessica
Cheyenne
WY
Date:
11/11/2026
5
5555555
Quick answers to questions and timely worm.
Mariano
Cooter
MO
Date:
11/11/2026
5
5555555
fast friendly and understanding
Tara
Blair
NE
Date:
11/11/2026
5
5555555
Ken was wonderful! He was very personable and made my experience buying a house much more manageable and easier to understand! He was patient with all of my questions and made sure I knew what was happening every step of the way!
Juliana
Abilene
TX
Date:
11/11/2026
5
5555555
Gina Kaberline was very helpful and quick to answer any questions we had either through a text or email.
Mary Lynne Miller
Date:
11/11/2026
5
5555555
Gina responded quickly to any questions we had and was very helpful!
Mary
Shawnee
KS
Date:
11/11/2026
5
5555555
Jeff and team made the mortgage process completely seamless! From the beginning to end, it was smooth as can be and you couldn't beat the interest rate! Call Jeff for all of your mortgage needs!! He and his team will take great care of you!
Chelsea
Saint Augustine
FL
Date:
11/11/2026
5
5555555
Ralph was always very professional and met expectations.
Kim
Elgin
IL
Date:
11/11/2026
5
5555555
Nikie's knowledge, experience, patience and willingness to answer any and of our questions at any time made this experience a great one.
Shawn
Kuna
ID
Date:
11/11/2026
5
5555555
Very, professional, always clear, prompt and honest.
Winslow
Georgetown
AR
Date:
11/11/2026
5
5555555
I appreciate that I could always get information or extra help on all the different steps in the mortgage process. It made the whole experience easier and I was able to get everything closed in time to finish my home purchase and move on time.
Vicky
Winnsboro
TX
Date:
11/11/2026
5
5555555
5.0 Stars!
Special
Date:
11/11/2026
5
5555555
5.0 Stars!
Shawn
Date:
11/11/2026
5
5555555
Ericka has been absolutely wonderful from the very first phone call! She made the entire home-buying process feel so easy and stress-free. She was always willing to answer all of our questions, took the time to make sure we understood everything, and never made us feel pressured to do anything we weren’t comfortable with. We truly appreciated her patience, guidance, and support throughout the entire process. If we ever decide to purchase another home, Ericka will definitely be our first call! We couldn’t recommend her enough!
Reizel
Lacey
WA
Date:
11/10/2026
5
5555555
5.0 Stars!
Erica Burris
Date:
11/10/2026
5
5555555
The staff made us feel like family. Everyone was so kind and caring.
Daniel
Junction City
KS
Date:
11/10/2026
5
5555555
I worked with Jeff recently when I was buying my place. He is fantastic! Very easy to talk to, excellent communication through every step of the process. He is friendly and knowledgeable.
Jennifer N
Date:
11/10/2026
5
5555555
Quick communication!
Colleen
Crofton
MD
Date:
11/10/2026
4
4444444
Constant communication and going out of the way to make sure I get the losn
Veronica
Allegan
MI
Date:
11/10/2026
5
5555555
Replied quickly when questions came up. Consistent follow-up
Diana
Frankfort
IN
Date:
11/10/2026
5
5555555
Tasha was very knowledgeable about the loan process and worked with us and our situation to get us the best loan possible, thank you!
Mark
Derby
KS
Date:
11/10/2026
5
5555555
Great communication and organized
David
Shawnee
KS
Date:
11/10/2026
5
5555555
Great team
Kunal
Bryantown
MD
Date:
11/10/2026
5
5555555
We had an absolutely wonderful experience working with Michael Martin and his team. From start to finish, they were professional, knowledgeable, responsive, and incredibly helpful throughout the entire process. They took the time to answer our questions, explain each step, and make what can often be a stressful process feel smooth and manageable. Their communication was excellent, and we always felt that we were a priority. It’s clear that they genuinely care about their clients and go above and beyond to make sure everything goes as smoothly as possible. We couldn’t be happier with our experience and would highly recommend this team to anyone looking for a mortgage group they can trust!
Natalie White
Date:
11/10/2026
5
5555555
We had such a great experience working with Steven! He was always so helpful, took the time to answer all of our questions, and made sure we understood everything throughout the process. We never felt rushed or pressured and always felt like Steven had our best interests in mind. He made the whole mortgage process feel much less stressful, and we really appreciated how easy he was to work with. We would absolutely recommend Steven to anyone looking for a great mortgage lender!
M Wo
Date:
11/10/2026
5
5555555
Was very responsive all the time . perfect experience 😁
Theodore
Sandy Ridge
PA
Date:
11/10/2026
5
5555555
Super communciative , answered all our questions, had our best interests in mind
Miles
Shakopee
MN
Date:
11/10/2026
5
5555555
Fast and clear communication
Maritza
Boise
ID
Date:
11/10/2026
5
5555555
She was very professional since the beginning of the process and kept good communication about what was coming next .
Angelica
Saint Paul
MN
Date:
11/10/2026
5
5555555
Michael and his team are wonderful partners. As real estate investors, they have assisted us many times over the years with different purchase and refinance transactions. They take a process that can be really time consuming and cumbersome, and they make it as simple and smooth as is possible. That really speaks to the caliber of the total team as there are a lot of people working on a single transaction, and it is always seamless. We highly recommend!
Audra Lindsley
Date:
11/10/2026
5
5555555
My experience with Fairway Home Mortgage was great. They were always very responsive, (whether by phone or email) and appreciate the regular status update.
Sandy Jones
Date:
11/10/2026
5
5555555
Overall communications were great, whether thru phone or email. I appreciate the weekly status update.
Sandra
Broken Bow
OK
Date:
11/10/2026
5
5555555
Jamie was extremely helpful & patient with us as we closed on our first house. Will definitely work with him in the future & will recommend him to anyone who might need him!
Kylah
Rogers
TX
Date:
11/10/2026
5
5555555
Whenever I had questions about what types of loans there were, which would best suit my needs, and what the loan breakdown would look like with different down payments, Susan was timely with with her response and very informative.
Judith
Kansas City
MO
Date:
11/10/2026
5
5555555
Hunter was always readily available with any concerns we brought to light during the moving process. His educative mindset is approachable and sincere. Has been a pleasure to work with on both moves I have been a part of!
Michael
Indian Trail
NC
Date:
11/10/2026
5
5555555
Daniel was amazing at communicating through the ENTIRE process. Not matter what the questions it was always anwsered in a timely and respectful manner. The buying process was quick and painless due to Daniel and the Fariways team!
Taylor
Wisconsin Dells
WI
Date:
11/10/2026
5
5555555
The whole process seemed felt like it was a scam at first. Everything seemed just to fall into place so easily. To good to be true.
Stephen
Sioux Falls
SD
Date:
11/10/2026
5
5555555
Garett and team walked ua through everyhting each step of thr way and made things smooth
Neil
Wilmington
MA
Date:
11/10/2026
5
5555555
Great to work with and really helped us explore all of our options to put us in the best position moving forward.
Lance
Rocky Face
GA
Date:
11/10/2026
5
5555555
Personalized attention and care through the whole process. high profesisonalism and knowledge that i felt confident in
Amanda
Keller
TX
Date:
11/10/2026
5
5555555
One stop shop filled it out and was done no duplication of task.
Parker
Elkhorn
NE
Date:
11/10/2026
5
5555555
The response time to questions and overall helpfulness was phenomenal.
Mackenzie
Meridian
ID
Date:
11/10/2026
5
5555555
The communication was amazing, and the team always made us feel like they had everything under control.
Jacqueline
Killington
VT
Date:
11/10/2026
5
5555555
We live out-of-state and were helping our daughter purchase her first home. It was extremely important to keep her children in the same school district and nieghborhood, if possible, where they were currently living. Mary and team made the difference in making that happen. Mary and her team were amazing in all aspects; being available for questions -responding quickly, suggesting valuable resources, and so knowledgable about the area. We would recommend Mary and her team to anyone looking to purchase a home. Thank you so very much!
Mark
Date:
11/10/2026
5
5555555
Jeremy and the team were responsive along the way and the services that were offered were great! Wonderful experience
Christian
Phoenix
AZ
Date:
11/10/2026
5
5555555
As first time home buyers, we really didn't know what to expect but Amy made it really easy for us and helped us answer all of our questions, usually before we even had to ask them!
Eric
Lincoln
ND
Date:
11/10/2026
5
5555555
Working with Victor was a great experience! He was very knowledgeable and explained everything clearly. He responded quickly, clarifing any mortgage questions I had, and helped me through my available options. I am certain he did everything to get me the lowest rate possible, and I would recommend him to family and friends.
Michael
Freehold
NJ
Date:
11/10/2026
5
5555555
We are second-time homebuyers and were nervous about buying a new house since we last bought in 2015. So much has changed since then; However working with Travis really made everything easy! He checked on us along the way and made sure we were prepped for each part of the process. We kept saying how easy everything was and how stress-free we were. I highly recommend working with Travis and MortgageBanc! You’ll get clear communication, helpful tips, and overall support wether it’s your 1st or 5th time buying a house!
Melissa Braun
Date:
11/10/2026
5
5555555
5.0 Stars!
williemyntje swift
Date:
11/10/2026
5
5555555
Ericka is always available and very knowledgeable. She always gives the best advise.
Williemyntje
Puyallup
WA
Date:
11/10/2026
5
5555555
Chris was very helpful throughout the process and was avle to get us into the house that we wanted!
Anthony
Ontario
OH
Date:
11/10/2026
5
5555555
5.0 Stars!
Rachel H
Date:
11/10/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers