Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
top

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Help us through the process
Thomas G
Brazil
IN
Date:
1/7/2026
5
5555555
Ryan was knowledgeable, responsive, kind, helpful, and went above and beyond to make the process smooth.
Julie
Winston Salem
NC
Date:
1/7/2026
5
5555555
Easy to work with and recieved quick responses! I had a lot of questions and I never felt dumb for asking them! Great experience
Amanda
Eagan
MN
Date:
1/7/2026
5
5555555
Kathy has been a trusted working partner for several years now and every client that chooses to work with her is always pleased with the whole experience. This particular transaction had many hurdles and challenges compared to most and Kathy was always there to go above and beyond to make sure the client was taken care of. At closing they told me they were tremendously grateful that Kathy was by their side through this process. I have had the same reaction and comments from many clients we have partner together with over the years and it re-affirms that Kathy will continue to be my most trusted lender to refer to clients. Real Estate is centered around people's lives, its not just another file number or a means to a paycheck. Kathy understands this more than most, and her work ethic and service to others proves it.
Ryan
Katy
TX
Date:
1/7/2026
5
5555555
Great experience!
Katherine
Arlington
WA
Date:
1/7/2026
5
5555555
Audrey has been a Godsend to my family and has literally help our hands through th e whole process of refinancing our home! She always took the time needed to fully explain things to us in a way we would understand. She also does everything she can to get the best price possible!
Stephanie
Amarillo
TX
Date:
1/7/2026
5
5555555
In the final analysis, Kim got the job done. She answered question after question, and provided clarification whenever it was needed. Interactions were consistentl pleasant. She is highly professional.
Thomas A
Strasburg
VA
Date:
1/7/2026
5
5555555
you guys were very attentive and always available to answer my questions
Nicole
Loganville
GA
Date:
1/7/2026
5
5555555
She's very smart 100% on the ball, no fluff with her, no BS, everything she says is correct which is very unusual for someone like her. Most of the time people guess, but she's an expert. And very personable. She executes easy to work with. What else do you want
Jeffrey
Wayland
MA
Date:
1/7/2026
5
5555555
Smoothness and effieciency
William J
Wantagh
NY
Date:
1/7/2026
5
5555555
Communication, knowledge and execution.
Ksea
Yelm
WA
Date:
1/7/2026
5
5555555
Kelsey took the time to answer all my questions and make sure I understood the process. She was available by phone, text, and email.
Carrie Faye
Batesville
AR
Date:
1/7/2026
5
5555555
I’ve used Justin and the Fairway team for over 10 years, and it’s always a pleasure working with them. Justin’s kindness, authenticity, and calm presence make what can be a stressful process feel easy and positive. I’m grateful for the consistent care and professionalism they provide.
Rosario Davila
Phoenix
AZ
Date:
1/7/2026
5
5555555
The experience was awesome!!! Communication between all that were involved was amazing.
Richard E
Trail
OR
Date:
1/7/2026
5
5555555
Very responsive and easy to work with! They were able to get us closed under a tight timeline.
Lauren
Dallas
TX
Date:
1/7/2026
5
5555555
You and Amy Eaker, Loan Production Assistant. She made what is often a cumbersome process very smooth.
Erin
Indianapolis
IN
Date:
1/7/2026
5
5555555
Monica is awesome! She stuck with us and found the best rates for our new home
Luann
Rowlett
TX
Date:
1/7/2026
5
5555555
you worked hard to get everything completed
Ashley
Kent
WA
Date:
1/7/2026
5
5555555
All i I had to do was provide i Informati and he handle the rest
Raymond
Waco
TX
Date:
1/7/2026
5
5555555
Evan is a wonderful communicator.
Jenifer Lyn
Chatsworth
GA
Date:
1/7/2026
5
5555555
Amazing Job on the loan!!!
Bob
Salt Lake City
UT
Date:
1/7/2026
5
5555555
Fast service and great communication
Jessie
De Pere
WI
Date:
1/7/2026
5
5555555
Timely and articulate response to questions asked. The whole process was well organized and communication was well done throughout. It was a seemless hassle free process down to the closing. Highly recommend this company and service to anyone. We will use them again!
Rhonda
Prospect
KY
Date:
1/7/2026
5
5555555
Kent's communication and explanation
Trevor
Olathe
KS
Date:
1/7/2026
5
5555555
Quick response and comunication
Meghan M
Albuquerque
NM
Date:
1/7/2026
5
5555555
It was great working with Taylor, he kept me well informed throughout the entire process.
Charles
Oklahoma City
OK
Date:
1/7/2026
4
4444444
At the beginning the communication was great and when we needed quotes for certain houses we didn't have to wait long.
Graciela
Fort Worth
TX
Date:
1/7/2026
5
5555555
Thank you!
Susan A
Worcester
MA
Date:
1/7/2026
5
5555555
Martha made it great
Frederic A
Simi Valley
CA
Date:
1/7/2026
5
5555555
I have used Kelly and team for all my real estate purchases for many years. They are professional and on top of every detail! They communicate quickly with clear direction and closed our most recentloan in record time!! They are caring and personable which made for a quick, easy and enjoyable experience!
Tara
Mt Pleasant
SC
Date:
1/7/2026
5
5555555
This was a difficult loan due to a few credit issues . Jenny stuck with us and guided us through the entire process . Her communication throughout was excellent. we highly recommend Jenny
Cynthia
Richards
TX
Date:
1/7/2026
5
5555555
Great communication, keeping us in the loop with everything, very professional.
Jason N
Buckley
WA
Date:
1/7/2026
5
5555555
Easy and Rich was always there to support and answer questions
Karen
Tampa
FL
Date:
1/7/2026
5
5555555
Drew, Melissa, Crystal everyone we worked with was amazing!
Gretchen C
Niskayuna
NY
Date:
1/7/2026
5
5555555
Quick response and great service
Ashton N
Madison Heights
VA
Date:
1/7/2026
5
5555555
Was very thorough and on the ball and kept communication right where it needed to be made this a very easy experience
Phillip S
Niskayuna
NY
Date:
1/7/2026
5
5555555
Chase and his Assitant, Jordan went above and beyond despite some trying circumstances to make this happen and get it across the finish line. Platinum level service and exceeded all my expectations.
Angela Dawn
Hot Springs Village
AR
Date:
1/7/2026
5
5555555
Great communication and service
Janet E
Temple
TX
Date:
1/7/2026
5
5555555
They kept me on point, informed me of what I needed to do. Mainly I went in to this with 0 knowledge and a big hill to climb. Their encouragement and wisdom and knowledge throughout the entire process is what got me to end. I am so greatful they didn't give up on me. Their patience putting up with me as well was monumental. They made it happen bottom line!
Russ
Angier
NC
Date:
1/7/2026
5
5555555
Sarah had great communication, always responded quickly and was very informative every step of the way during the loan proces.
Selena
Brookfield
WI
Date:
1/7/2026
5
5555555
This team went above and beyond to help my family.Being a first time home buyer was scary and a loan can be very confusing. But Erica was always there for me! Erica made sure she could be reached at anytime and made sure I was aware of any and all changes. These ladies were incredible! Thank you both so much!
Annamarie L
Killeen
TX
Date:
1/7/2026
5
5555555
Communication, transparency, and timely returns
Mauricio Ramses
Dalton
GA
Date:
1/7/2026
5
5555555
Great communication, fast professional service , quick closing time
Rick
Albert Lea
MN
Date:
1/7/2026
5
5555555
The communication and the detail of everything.
Thomas
Stafford Springs
CT
Date:
1/7/2026
5
5555555
Local, professional, great rate, and friendly
Hannah
Pewaukee
WI
Date:
1/7/2026
5
5555555
Great communication, helpful staff and quick turn around!
Bryan
Utica
OH
Date:
1/7/2026
5
5555555
Michelle made the loan process for my husband and I very easy and stress-free. As first time homebuyers, we had a lot of questions and Michelle was so patient with us and answered all of our questions efficiently. She took the time to walk us through each step and we felt very supported throughout the entire process. We would highly recommend Michelle to anyone!
Greta
Olathe
KS
Date:
1/7/2026
5
5555555
Lindsey was professional and friendly. She was knowledgeable and always responded quickly. She got us to the closing table in less than 30 days and in the middle of the holiday season - that is amazing!
Jennifer
Land O Lakes
FL
Date:
1/7/2026
5
5555555
What made working with Brett great was his knowledge, compassion, attitude, and skill in his field. My wife and I felt supported throughout the entire homebuying process. Bret made things easy to understand, was quick to respond to our questions, flexible, communicative, and just fun to talk to. it was clear to us that he went the extra mile with our mortgage needs and that that we benefited from his connections, passion, and expertise.
Reed
Saint Paul
MN
Date:
1/7/2026
5
5555555
Great communication. Jen and her team kept me on track and professionally pushed me when items were needed. Keeping the process going, was a pleaseant experience with Jen.
William
San Diego
CA
Date:
1/7/2026
5
5555555
Keeping things simple. Direct communication.
Niko
Lynchburg
VA
Date:
1/7/2026
5
5555555
Eddie has helped us twice now. He has always commuicated well and offered best options to suit our needs.
David
San Antonio
TX
Date:
1/7/2026
5
5555555
Starting this processes me and my fiancé had very little hope that we would actually be able to purchase a home. But after connecting with Chris Valenzuela and his amazing team at fairway we felt so reassured that we could make are dreams a true reality . Not only was this process super fast the whole fairway team made it super easy for the both of us. The whole fairway team truly felt like family. I would 100% recommend Chris Valenzuela for any home buying /home refinancing needs .
Azel Samone
Tucson
AZ
Date:
1/7/2026
5
5555555
Jon was outstanding to work with during our construction -to -permanent mortgage process. He offered unfailing support, was readily accessible, always making sure our questions and concerns were addressed immediately in terms we could understand. He made our complete loan process feel seamless and far less stressful than we had anticipated. As we communicated throughout our loan process, we could clearly see that Jon possesses a comprehensive mastery of the lending industry and stays current with all loan programs and is talented at navigating volatile market cycles to secure the best possible terms, giving his clients a distinct advantage and great confidence in his guidance. We highly recommend Jon to anyone looking for a smooth and professional loan experience.
Patricia
Maysville
GA
Date:
1/7/2026
5
5555555
Communication and availability to answer questions was great and very helpful!
Lesslie
Jacksonville
FL
Date:
1/7/2026
5
5555555
Lucas was patient with me and explained anything I had questions about. He also worked hard to get my closing done in near record time! It was a good experience.
Derek
Eatonton
GA
Date:
1/7/2026
5
5555555
Crystal is an amazing person who makes all the "stress" of buying a home go away. She is very positive and caring towards everyone. Crystal is very easy to communicate with and made the entire process feel effortless. We are so grateful for Crystal and her experience for making our first home buying process easy.
Charles
Mechanicsville
MD
Date:
1/7/2026
5
5555555
Everything was excellent service from Rich and all team members who worked to get us in our home,we worked with other mortgage lenders and was not happy and we switched to Rich Bailey and his team at Fairway Mortgage they were amazing with us . made things happen fast !
Loda M
Parma
OH
Date:
1/7/2026
5
5555555
Darrin and his team were on top of everything. They communicated quickly, provided all the details, and were always steps ahead.
Thomas Mark
Grand Junction
CO
Date:
1/7/2026
5
5555555
Very responsive and closed and in less than a month! Great experience!
Joshua
Land O Lakes
FL
Date:
1/7/2026
5
5555555
Willingness to never gave up for getting us a loan !!
Lonah M
Niles
MI
Date:
1/7/2026
5
5555555
Brenda was able to guide me through the process to get me ready for pre approval and approval. She worked to get the best qualifications possible. Once I was ready for purchase she was great at couching me and guiding me to complete all nesacery requirements to close as soon as possible. Thanks to her guidance, we were able to close in 3 weeks. We appreciate her help and are thankful to have had her as our mortgage lender.
Daniel Arturo
Brownsville
TX
Date:
1/7/2026
5
5555555
Everything was great from beginning to en. very prompt, professional, extremely knowledgeable and helpful every question I asked was answered and explained thoroughl. they definitely prepared me for the entire proces. thank you guys again!
Shawn Kawika
Sterling
CO
Date:
1/7/2026
5
5555555
Simple and seamless refinance with Roger and his Team, thank you!
Colin
Los Angeles
CA
Date:
1/7/2026
5
5555555
Very communicative and friendly and available at any time to answer any questions and willing to work with you
Hoda
Savage
MN
Date:
1/7/2026
5
5555555
What a great person to assist you in a very important aspect in life. Mike is always polite and promt to respond to your calls or messages. He takes time to explain the process and the makes everything less stressful. We have work with Mike for years and will continue to work with him. Thank you for everything
Ama
Date:
1/7/2026
5
5555555
Working with Hayden at Fairway Home Mortgage was an outstanding experience from start to finish. As a retired real estate investor, I appreciated Hayden’s deep knowledge of investment lending and his ability to clearly explain how to move forward without W-2s or employer documentation. He guided me through every step of the process, including insurance, appraisal, and inspection, with clear communication and attention to detail. From the time I found the property to closing, the entire process took about three weeks. Hayden was always accessible and continued to communicate with me during evenings and weekends, which made a huge difference in keeping everything on track. What truly sets him apart is that he’s not just focused on commission—you genuinely feel like he’s part of your team and has your best interests in mind. I would highly recommend Hayden to anyone looking to invest in real estate
Caroline
Richmond
TX
Date:
1/7/2026
5
5555555
Byron was always ready to help me with this transaction. He helped me through some confusing things. I appreciate everything he did to help me and make my experience as smooth as it was. I will recommend him to everyone in need of his services!! Thank you!!
Judith
Redding
CA
Date:
1/7/2026
5
5555555
The communication was fantastic!!. And when there were hiccups, You and your team were available and ready to work through it together with us.
Michael
Cross Plains
WI
Date:
1/7/2026
5
5555555
Easy communication and quick
Kasey
Toccoa
GA
Date:
1/7/2026
5
5555555
The team definitely kept up with me. Going through raising a new born, working on my other property and working full time, they helped keeping me informed. Very tentative and extremely patient. Very happy that they eased the process.
Anthony Omar
Killeen
TX
Date:
1/7/2026
5
5555555
Kept me informed, educated and aware of what was happening in the process as well as calming and concerns I had.
Jason Robert
Fridley
MN
Date:
1/7/2026
5
5555555
korey answered all my questions and gave me all the necessary advise that helped me succeed through the proces.
Abdirahim H
Florence
KY
Date:
1/7/2026
5
5555555
Garrett was always available for questions and responded in a timely manner. He explained things well and never made me feel incompetent even when I had simple questions. All in all is he was very easy to work with.
Michael
Highland
IN
Date:
1/7/2026
5
5555555
Communication and promptness are great. Also very friendly and thorough.
Karen E
Las Vegas
NV
Date:
1/7/2026
5
5555555
Brett communicated clearly every step what was to be expected and how I could get the most of what I was looking for in terms of timing and service. He went above and beyond on multiple occasions to ensure the timing of my close to assist in my move. My family an I are incredibly appreciative of the work he did to get everything handled on my timeline even when it was incredibly unlikely. He treated my purchase as though it was his own and made the impossible possible. Thank you so much!
Kirby Lee
Waverly
MN
Date:
1/7/2026
5
5555555
Clear expectations, supportive and fast.
Regina M
Douglasville
GA
Date:
1/7/2026
5
5555555
There is no one that comes close to the responsiveness expertise and patience of Vito Ropo
Karen Allison
Lake Zurich
IL
Date:
1/7/2026
5
5555555
Made it simple and easy
Yahir
Hickory
NC
Date:
1/7/2026
5
5555555
The rapid response and attentiveness to detail!
Thomas
Fishers
IN
Date:
1/6/2026
5
5555555
They are just some great people to work with and very informative
Jasmine
Veedersburg
IN
Date:
1/6/2026
5
5555555
Tyler was very quick to respond to our questions and concerns snd was very efficient reviewing all the documents that were required and got right back to us if we needed additional info. He guided us through the whole closing process and clearly explained the next steps and what to expect. It was a pleasure working with him and look forward to in the future.
Christopher
Lambertville
NJ
Date:
1/6/2026
5
5555555
You guys were amazing with communication and making us feel comfortable during the whole purchse of my new home.
Marilyn
Houston
TX
Date:
1/6/2026
5
5555555
Thank you Tracie for everything! I know we wouldn't have gotten our new home without your dedication and tireless effort. Thank you very much!!! We are home!!
Curtis Lee Downs
Date:
1/6/2026
5
5555555
Ashley was available anytime we needed her though our purchase. She kept us on track and was over all very helpful with the purchas of our home. Thanks Ashley!
Dana M.
Berthoud
CO
Date:
1/6/2026
5
5555555
Paige and her team were amazing. The communication was continuous. She was very knowledgeable about every aspect of the process and was fully capable of explaining it so that it makes sense to me. Pre-approval was smooth and the closing was quick.
Ashley Walker
Date:
1/6/2026
5
5555555
Very great details & always provided timely information
David Allen
Camden
AR
Date:
1/6/2026
5
5555555
jeremy was very attentive and showed how much he cared
Andres
Valley Center
CA
Date:
1/6/2026
5
5555555
As a first time homebuyer, Paige made sure I was taken care of every step of the way. She was incredibly informative and made sure all of my questions were answered before continuing and really working hard to give me the best loan for me. I highly highly recommend her for first time homebuyers or anyone that wants to have a super knowledgeable lender in their corner.
Lance Rogers
Date:
1/6/2026
5
5555555
Jamie Cooley is absolutely amazing! He worked very closely with us on an out of state request for a home loan. Jamie was always prompt in his responses and always stayed on top of everything! Jamie has done an outstanding job with our loan process from start to finish! Jamie is definitely an asset to the Fairway team with all his hard work, professionalism, and follow through, and would definitely not hesitate to recommend him!!
Tammy Smith
Date:
1/6/2026
5
5555555
-------------
Paul
Belton
MO
Date:
1/6/2026
5
5555555
Teresa is amazing. She helped me every step of the way from starting the construction loan, throught the entire process, and then transitioning to a traditional mortgage. She has explained everything that I needed to do. She is easily reachable and often goes out of her way even communicating after hours. She was highly recommended to me. She made this home building process very easy. I will always recommend her to anyone I know that needs these types of services. She is so great that I followed her when she left her previous job! Twenty stars out of 10!!!
Bobby N
Perkinston
MS
Date:
1/6/2026
5
5555555
Kevin's demeanor and professionalism was above all and made the process near stress free
Gregory A
Sterrett
AL
Date:
1/6/2026
5
5555555
Matthew and his team are amazing! Very helpful and efficient through the entire process of buying a home! I would highly recommend them!
Charissa Sigaloff
Date:
1/6/2026
5
5555555
all good for us
Jackson
Lees Summit
MO
Date:
1/6/2026
5
5555555
Matthew and his team are the best! They helped us through every single task as we went throgh through the process of buying a home! Incredibly efficient, as well! Loved working with all of you!
Charissa M
Newnan
GA
Date:
1/6/2026
5
5555555
Evan was amazing!! Always quick and Made the home buying process amazing and soo much easier ! We are soo grateful for evan and his expertise in being a loan officer.
Angie
Winder
GA
Date:
1/6/2026
5
5555555
We had an excellent experience working with Scott. Communication was outstanding from start to finish every question was answered quickly and thoroughly, no matter the time. He was always available when we needed him and even attended appointments to make sure everything went smoothly. Scott's knowledge, responsiveness, and dedication made the entire process feel easy and stress-free. We truly felt supported every step of the way and would highly recommend him to anyone looking for a dependable, hands-on loan officer.
Caitlyn
Overland Park
KS
Date:
1/6/2026
5
5555555
Tyrell and the team were responsive, knowledgeable, and efficient. We very much appreciate their stellar service.
Janet
Metolius
OR
Date:
1/6/2026
5
5555555
Laura Garrett made everything work. It seemed she worked all hours of the day. If we had a question she had the answer or quickly found it for us. I have worked with Tanja Allen and Laura Garrett on two mortgages and a refinance. Each time they have been the best. Thank you both for everything.
Craig M
Killeen
TX
Date:
1/6/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers