Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
top

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Timely communication, always willing to clarify and explain the steps of the
Filsan
Fairfax
VA
Date:
11/10/2025
5
5555555
There was excellent communication at each juncture and I was kept informed all along the way making it a super easy and headache free process!
Cassidy
Shawnee
KS
Date:
11/10/2025
5
5555555
Each person who worked on the loan was diligent in answering my questions and guiding me through the next step, throughout the entire process. assistance was provided gently and with genuine kindness.
Karen M
Big Bar
CA
Date:
11/10/2025
5
5555555
Kept us in the loop during the entire process
Nathan Edward
Greenville
SC
Date:
11/10/2025
5
5555555
Our first time buying a home was a smooth process thanks to Sergio and his team. We were very lucky to work with this professional and knowledgeable team .
Stephanie
Castro Valley
CA
Date:
11/10/2025
5
5555555
Being treated with understanding and respect . Far and above what I expected.
Gary Camille
Tucson
AZ
Date:
11/10/2025
5
5555555
Amy and her team made the entire mortgage process simple and straightforward, from obtaining approval to closing on our home. Anytime I had questions, they were there to answer them. Both Michele and Amy were eapecially helpful at closing time by helping me secure insurance and getting everything needed for submission on time to meet our deadlines. The fairway app was also great and kept me on track with tasks I needed to complete throughout the process!
Lisa
Stow
MA
Date:
11/10/2025
5
5555555
Tom and his team were great about communicating throughout the process to ensure we were all on the same page, and what to expect next. That said it made this process go so smoothly.
Joshua
Phoenix
AZ
Date:
11/10/2025
5
5555555
very ez, no stress
Stephen G
Apache Junction
AZ
Date:
11/10/2025
5
5555555
The team was very quick clear and decisive.
Edwin
Phoenix
AZ
Date:
11/10/2025
5
5555555
I had a great experience with Fairway Home Mortgage. The communication was great, as well as the team members and how easy you guys made the process.
Caitlyn Alyssa
Eatonton
GA
Date:
11/10/2025
5
5555555
Can't thank you enough for helping us through every step of this process, and for always finding the time to answer our questions.
Jessenia
West Babylon
NY
Date:
11/10/2025
5
5555555
Michael Krumholz has remained courteous and helpful throughout the entire process. His guidance and concern were always genuine and were essential in getting my wife and me through our new home purchase. We look forward to working with Mr Krumholz again in the future.
Kenneth
Pembroke Pines
FL
Date:
11/10/2025
5
5555555
Steve was very knowledgeable and was so helpful in helping us get the right option for our refinance. Hw was so enthusiastic... He really loves his work. Definitely will recommend him to others The rest of the team was great and knew the whole process to help is get to closing.Quickly
Rikki
Tucson
AZ
Date:
11/10/2025
5
5555555
Communication and keeping things owing. Excellent support.
Hillary
Redding
CA
Date:
11/10/2025
5
5555555
The team was so helpful when working with us as first time home buyers!
Joshua
Chicago
IL
Date:
11/10/2025
5
5555555
Will helped me discover the best course of action for my needs and goals. I'm thankful for the support!
Joanna L
Aylett
VA
Date:
11/10/2025
5
5555555
Great quote, quick response and a general intrest in helping me through the process
Nathan Z
Canal Winchester
OH
Date:
11/10/2025
5
5555555
Chase is a great communicator and makes time to be available when it works, which made things run smoothly. He is very knowledge, affable, and transparent, and I greatly appreciate that the most! The whole team has been phenomenal to work with.
Hilary
Sioux Falls
SD
Date:
11/10/2025
5
5555555
Any questions or concerns we had were answered in a way first-time homebuyers could understand.
Nicole Domini
Saint Joseph
MO
Date:
11/10/2025
5
5555555
John Mills and his ten years s great .
William Alexander
Moultrie
GA
Date:
11/10/2025
5
5555555
Geoff was always available to help.
Garry
Houston
TX
Date:
11/10/2025
5
5555555
Shelley's education and honesty. She explained everythung completely and in a timely manner. Always so sweet!!
Ryan Scott
Hillsboro
TX
Date:
11/10/2025
5
5555555
Marshall and his team were extremly diligent and helpful! They made the homebuying process very smooth for our family and were quick to answer any questions or concerns we had throughout the process!
Nicole
Land O Lakes
FL
Date:
11/10/2025
5
5555555
Keith and his team were a pleasure to work with as we recloated to Seattle. He was highly responsive, communicated deadlines and progress clearly, and delivered on a rapid close date. Keith provided a competetive rate and a fantastic mortgage experience in securing our home. Highly recommended.
Matthew Lawrence
Seattle
WA
Date:
11/10/2025
5
5555555
Very responsive and detail oriented.
Brett
Chicago
IL
Date:
11/10/2025
5
5555555
Trey was so repsonsive and kept the processes moving quickly and easily. The emails were so easy to understand. He was creative and helpful!
Neillie Kirk
Inlet Beach
FL
Date:
11/10/2025
5
5555555
Once again Scott helped me navigate the mortgage rate waters expertly.
Grant
Wheaton
IL
Date:
11/10/2025
5
5555555
Always helpful and attentive to our needs.
Malinda Ann
Spotsylvania
VA
Date:
11/10/2025
5
5555555
Everything! Easy to get the information that I needed upfront; fill out the documents on line and get things approved. The process was seemless. It is obviouse that Fairway has a process that prevents problems. I am very happy with my experiance and I will continue to refer clients, family, and friends. Thank you!
Deborah K
Mckinney
TX
Date:
11/10/2025
5
5555555
We bought a house
Tina
Scappoose
OR
Date:
11/10/2025
5
5555555
Honestly, the personal service and advice given by Tammy. The online portals and automated signings made things very seamless without assuming electronic risk. There are suggestions i could make for the app, but they are small and all regarding document upload.
Jimmy
Collierville
TN
Date:
11/10/2025
5
5555555
Leonard was amazing!!!!
Martin Joseph
Cathedral City
CA
Date:
11/10/2025
5
5555555
Being scared but hand held through this experience was great!
Robert Renald
Gaffney
SC
Date:
11/10/2025
5
5555555
Fast work
Darryl
Baltimore
MD
Date:
11/10/2025
5
5555555
I loved Carries communication, and her quickness in responded to any questions or issues. Top Tier service
Karter
Meridian
ID
Date:
11/10/2025
5
5555555
Jason was fantastic to work with — professional, responsive, and always on top of things. He took the time to explain every step of the process clearly, which made everything easy and stress-free. Our first experience was so great that we’re now working with him on our second transaction!
Christopher
Belle Isle
FL
Date:
11/10/2025
5
5555555
When he had to be out due to a medical emergency with his son, he turned our file over to the branch manager, Kevin, but still checked in and stayed on top of everything.
Jennifer
Kingman
AZ
Date:
11/10/2025
5
5555555
Prompt communications, finding alternative quotes for house insurance.
Lee
Raleigh
NC
Date:
11/10/2025
5
5555555
Attention to detail
Salvador
Mc Farland
CA
Date:
11/10/2025
5
5555555
Quick responses to any questions I had.
June L
Des Peres
MO
Date:
11/10/2025
5
5555555
Easy communication fast communication readily available to help
Meredith
Buckhead
GA
Date:
11/10/2025
5
5555555
Andy was readily available and communicated effectively. The online app and signing electronically was easy.
Christopher A
Overland Park
KS
Date:
11/10/2025
5
5555555
prompt and very clear communication and easy to reach and quick response every time we did reached out
Jason Robert
San Tan Vly
AZ
Date:
11/10/2025
5
5555555
How easy the process was.
Natalie
Washington
OK
Date:
11/10/2025
5
5555555
We have been using Nick for all of our mortgage needs for 20 years+. He is great to work with and the Fairway portal makes it even easier.
Albert M
Lake Zurich
IL
Date:
11/10/2025
5
5555555
Great communication, clear and concise. Easy to sign documents.
Michael A
Spokane
WA
Date:
11/10/2025
5
5555555
Sean and his team stayed on top of every detail, with never a gap in communication. There wasn't a single day I went without a callback if I needed assistance, and Sean made the entire process seamless and truly enjoyable. I never once felt we weren't in the best hands. I can't thank Sean enough for all the support he gave us through our home-buying journey.
Andrey
Pembroke Pines
FL
Date:
11/10/2025
5
5555555
TIm and his team were very communicative and also very easy to get a hold of when I had questions regarding the process. The app and online portal are also very user friendly and convienient when tracking the loan and documentation process.
Jared Augustus
Aledo
TX
Date:
11/10/2025
5
5555555
The whole process was as painless as a mortgage transaction can be. Responses were always prompt and helpful. I will be contacting Karen again for any future refinancing or mortgages.
Danielle
Orlando
FL
Date:
11/10/2025
5
5555555
Fairway staff was very communicative, all documents I requested I was able to receive right away . Loan process was like driving down a bumpy road but I got through it with the help of fairway staff.
Tyrell
Indianapolis
IN
Date:
11/10/2025
5
5555555
I was kept up to dat on how the loan process was going. Her team reached out to me to let me know what was needed and how to send back information to them. Very friendly process. this is the second time i have used Heidi and I would do it again.
Charles D
Buckeye
AZ
Date:
11/10/2025
5
5555555
The ease of it.
Rodney
Overgaard
AZ
Date:
11/10/2025
5
5555555
great communication, convenient and flexible meeting times, and availability of services.
Ryan
North Bend
WA
Date:
11/10/2025
5
5555555
Rob always made himself available to answer any questions we had during the homebuying process!
Christian
Woodinville
WA
Date:
11/10/2025
5
5555555
In house underwriters .
Zameer Theophilus
Kansas City
MO
Date:
11/10/2025
5
5555555
quick and cllear communication. Always a pleasant and helpful attitude.
Sandra L
Belton
MO
Date:
11/10/2025
5
5555555
Tracey was great! She found the best loan for our needs, was very responsive, and treated us like family.
John Allan
Leawood
KS
Date:
11/10/2025
5
5555555
The complete process went so smooth. Very knowledgeable and the willingness to help us through this process was greatly appreciated
Jennifer S
Bellefonte
PA
Date:
11/10/2025
5
5555555
Christian was incredible throughout the entire process. He helped explain all of the details and concepts that were unfamiliar to us, and made the home buying process as easy as possible in the current environment. We would recommend Christian to anyone in the market for a new home and mortgage!
Scott
Washington
DC
Date:
11/10/2025
5
5555555
It was very easy and one fast
Ernesto
La Porte
TX
Date:
11/10/2025
5
5555555
Nick made this process so smooth.
Tisa
Leander
TX
Date:
11/10/2025
5
5555555
Jennifer was very friendly and helpful in navigating the process of getting a new mortgage after some rough years of financial challenge. Jennifer was able to quickly resolve any issues that we faced along the way and helped us meet a fast deadline with a 30 day closing. I strongly recommend her service.
Michael R
Rostraver Township
PA
Date:
11/10/2025
5
5555555
You were very communicative, helped explain everything in the process, easy to work with, and your demeanor is a bright light which was very lovely getting to work with!
Brooke
Elkhorn
WI
Date:
11/10/2025
5
5555555
Great response times and explained process well
Clint Garrett
Atlanta
GA
Date:
11/10/2025
5
5555555
I had an excellent experience working with Daniel as my loan officer. From start to finish, he was knowledgeable, patient, and always available to answer my questions. He took the time to explain every step of the loan process clearly and made sure I felt comfortable with each decision. Daniel’s professionalism and attention to detail made what could have been a stressful process feel smooth and easy. I truly appreciate his dedication and would highly recommend him to anyone looking for a reliable and trustworthy loan officer.
Grisela
Clifton
CO
Date:
11/10/2025
5
5555555
Malcolm was extremely helpful and quickly processed our paperwork and his team made the decision easy and understood what we wanted
Jeffery T.
Ashburn
VA
Date:
11/10/2025
5
5555555
Everything went as smoothly as we could have hoped! We felt very taken care of through the entire process.
Deborah L
Overland Park
KS
Date:
11/10/2025
5
5555555
Communication was great and everyone I talked to was very helpful
Shonlee
Fort Wayne
IN
Date:
11/10/2025
5
5555555
Very easy and pleasant to work with
Mary Ann
Oldsmar
FL
Date:
11/10/2025
5
5555555
responsiveness professional attitude with compassion, hard to find these days
Kenneth
Kansas City
MO
Date:
11/10/2025
5
5555555
Amazing communication
Givanni Sage
Harker Heights
TX
Date:
11/10/2025
5
5555555
Ian's candor was very appreciated
Lauren
Kimberly
AL
Date:
11/10/2025
5
5555555
Friendly staff, able to answer all of my questions or concerns, well- organized, communicated openly, and remained on timelines and verbalized the processes effectively
Deana
Warrensburg
MO
Date:
11/10/2025
5
5555555
Julian couldn't have done a better job, I appreciate all of his help and expertise and look forward to working with him again in the future.
Lance
Ashland
MA
Date:
11/10/2025
5
5555555
The only problem I had was at the end the communication was getting slow. they seem to been tryi g to drag it out longer than it should have been
David
La Salle
IL
Date:
11/10/2025
5
5555555
Clint was so helpful and kind to my wife and I through the entire process. He was prompt to respond and gave great guidance through it all.
John Tribbett
Vestavia Hls
AL
Date:
11/10/2025
5
5555555
Sara helped me out alot throughout the whole process she was everything you could expect even got me a lower interest rate while the closing process was happening
Jose Roberto
Wilmington
DE
Date:
11/10/2025
5
5555555
Great communication, very clear about what was needed and worked fast to achieve
Michael
Grayslake
IL
Date:
11/10/2025
4
4444444
Howie was patient as we worked on my credit.
Laura L
Fletcher
NC
Date:
11/10/2025
5
5555555
Quick work and I'm glad Of the good work jay kept up , I'm happy work with jay
Domingo P
Elizabethtown
KY
Date:
11/10/2025
5
5555555
Working with both of the Holly's. Thank you both for everything that you did to help me with being able to purchased my house. Kudos to the both of you.
Sherrill Lynn
Austin
MN
Date:
11/10/2025
5
5555555
Provided quick and thorough responses to any questions asked.
Bill
Kent
WA
Date:
11/10/2025
5
5555555
Phil made our house buying adventure a very positive experience for us. He kept us informed, but he also made himself available whenever we had questions. We appreciate everything him and his team did for us!
Benjamin
State College
PA
Date:
11/10/2025
5
5555555
Jimmy was very good communicator, this was my first time buying a home and everything went smoothly thanks to him and his great team
Luis Alberto
Lake City
FL
Date:
11/10/2025
5
5555555
being organized and the emails coupled with the app so I always new what step in the process I was on
William
Fremont
IN
Date:
11/10/2025
5
5555555
Raquel really did go above and beyond for us during our time with her. She was amazing!!
Melissa Lyn Ann
Blythe
CA
Date:
11/10/2025
5
5555555
Brett was incredibly accessible and helped us walk through everything! We are first time home buyers and Brett made the process far less daunting.
Micah
Bellevue
NE
Date:
11/10/2025
5
5555555
Mike was very knowledgeable and friendly . Always made time to answer any questions and thoroughly explained the entire process .
Benjamin
Winter Springs
FL
Date:
11/10/2025
5
5555555
J.Pis knowledgeable and professional and he guided us through the ups and downs of the homebuying proccess seamlessly. We are so grateful for him and Maya and their excellent service.
Tyler James
North Hills
CA
Date:
11/10/2025
5
5555555
Personal attention and transparent process.
Victor Antonio
Cleburne
TX
Date:
11/10/2025
5
5555555
The communciation
Ryder
Birmingham
AL
Date:
11/10/2025
5
5555555
Everyone was supper helpful our RON, Aliana tried to help us get to close and James pulled a person from Fl to help with technical difficulties so we were still able to close on the day Things came together so well my sister and I were very grateful for the guidance and help received from James and the team
Joan
Fulshear
TX
Date:
11/10/2025
5
5555555
The level of experience and knowledge that surpassing most in the industry. Also, soing doing exactly what is promised. I would recommend the Howard Team without hesitation.
Patrick Joseph
Surprise
AZ
Date:
11/10/2025
5
5555555
Excceptional service and communication
Matt
Brighton
UT
Date:
11/10/2025
5
5555555
Great communication. Answered all my questions. Supportive and empathetic customer service.
Sara
Weymouth
MA
Date:
11/10/2025
5
5555555
Daniel made the process of home buying and selling easy. He is a great communicator and is adept at leading his clients through each process step. We look forward to continuing to work with Daniel as we manage our mortgage
Andrew L
Reedsburg
WI
Date:
11/10/2025
5
5555555
Excellent knowledge of first time home buyer programs. Thank you so much
Aaron C
Villa Hills
KY
Date:
11/10/2025
5
5555555
The personal attention and knowledge provided.
Sabrina
Montgomery
IL
Date:
11/10/2025
5
5555555
Went as smooth as it could.
Swaminathan
Frisco
TX
Date:
11/10/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers