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About Us

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Deninne Wier was exceptional! She was with us throughout the whole process and was super personable. Patient , understanding, professional, and above the rest. We were truly blessed to have her by our side.
Vannik
Murrieta
CA
Date:
7/29/2026
5
5555555
When we had questions Shara always had the answers.
Susan
Mount Gilead
OH
Date:
7/29/2026
5
5555555
Timely responses and clear communication
Xamari
Great Falls
MT
Date:
7/29/2026
5
5555555
Mark has always been very helpful and knowledgeable about many Options available to make the home buying experience as smooth as possible
Cheryl
Richland
WA
Date:
7/29/2026
5
5555555
Easy straightforward business just like the last time we worked together. Actually i believe this is the third home we have worked on.
Austin
Old Hickory
TN
Date:
7/29/2026
5
5555555
Every exeperience with James and his team some how gets better and better each time, even though it goes amazingly, they seem to find a way to be even better the next time!
Danielle
New Rochelle
NY
Date:
7/29/2026
5
5555555
frommBegining to end Kim helped me thhrough each step to get my home, making sure she was finding every resource to get me the best rate posible ,
Wanda
Woodbridge
VA
Date:
7/29/2026
5
5555555
I like how everything was so open and honest with with and how helpful they were with answering any questions I had I will definitely refer them to someon e the whole team was amazing
Tia
Date:
7/29/2026
5
5555555
Michael went above and beyond to help us get qualified for our home. He was quick to respond to any questions/ concerns we had along the way. Although buying a home can be lengthy and stressful, I felt confident that we would qet qualified because Michael shared the process and communicated with us every step of the way! Thank you for everything =)
Amanda
Eloy
AZ
Date:
7/29/2026
5
5555555
Very informative and helpful
Jessica
Wentzville
MO
Date:
7/29/2026
5
5555555
Easy to get in contact with
Mary
Archie
MO
Date:
7/29/2026
5
5555555
Lyndee was absolutely on top of it! Great experience with her educating me on the best options for me personally when buying a house. She was so efficient at getting everything completed in time for me to move in to my dream house!
Brittany
Ogden
UT
Date:
7/29/2026
5
5555555
Very knowledgeable, timely response, friendly services. Kelly provides such a great services without pressuring us on anything.
Amy
Ozawkie
KS
Date:
7/29/2026
5
5555555
Consistent, transparent communication - easy, quick closing process.
Samuel
Kansas City
MO
Date:
7/29/2026
5
5555555
Kim is very knowledgeable and responsive. Thank you so much Kim.
Titugne
Chantilly
VA
Date:
7/29/2026
5
5555555
Clear, concise communication, efficiency, motivation, consideration, going the extra mile, making the paperwork easy and understandable, a friendly personality, a sense of humor, and patience.
Ronald
Sprague
WA
Date:
7/29/2026
5
5555555
The amount of communication from the entire team made this experience GREAT. I was never in the dark, and if I didnt know something I could reach out and get the help needed in a timely manner. The process was as straight forward as it could be, and it went by very quickly.
Alexis
Salt Lake City
UT
Date:
7/29/2026
5
5555555
Your treatment is beautiful
Mohammad Wasem
Augusta
ME
Date:
7/29/2026
5
5555555
The efficiency of everyone , I never imagined the process would be as smooth as it was , we loved how easy and professional everything went! Thank you Mary & Luis
Lucia
Mcallen
TX
Date:
7/29/2026
5
5555555
Marissa was very attentive and oroivde provide frequent updates. She made what is often an overwhelming process very smooth and quicker than we expected! Marissa made our home buying experience an amazing one and we are so grateful!!
Shanea
Arkadelphia
AR
Date:
7/29/2026
5
5555555
Mitch is a phenomenal lender! He is professional, organized, and communicates exceptionally well throughout every transaction. No matter how challenging the deal, he consistently meets every deadline and keeps everyone informed every step of the way. I'm incredibly grateful to have found a lender I can truly rely on - someone who represents my business and my clients with the same level of care and professionalism that I strive to provide as a real estate agent. Mitch delivers outstanding results with every client, every single time. I highly recommend him to anyone looking for a lender they can trust!
Stephanie
Houston
TX
Date:
7/29/2026
5
5555555
The whole express phenomenal
David
Tacoma
WA
Date:
7/29/2026
5
5555555
Lori's team is professional, responsive, and very helpful.
Michele
Florence
AZ
Date:
7/29/2026
5
5555555
Was very helpful when we needed to buy a new home but were not sure what steps to take with the mortgage. Friendly, excellent service, highly recommend!
Liane
Peletier
NC
Date:
7/29/2026
5
5555555
Jen is the most professional, knowledgeable person I have ever dealt with at any company. She saved us hundreds of dollars in interest by her market knowledge. 5 Star service.
Thomas
Port Matilda
PA
Date:
7/29/2026
5
5555555
Tara made everything super easy! She helped with a lot of the documentation we didn't know we needed. She had so much patience with us as first time home buyers. I also loved our FaceTime calls!
Nicole
Evanston
WY
Date:
7/29/2026
5
5555555
Very smooth - thank you!
Brittney
Chelsea
AL
Date:
7/29/2026
5
5555555
Phil made the whole process smooth and easy to understand. The Fairway app and its dashboard made it easy to track where everything was and what steps still needed to be completed. I really appreciated how responsive Phil was to my texts/emails, and he always made sure that my questions were fully answered. If I happen to be in the market for a new home again, I know who I'll choose to handle my mortgage.
Jeffrey
State College
PA
Date:
7/29/2026
5
5555555
Jeff is very knowledgeable, helpful, and kind. He was an excellent guide throughout the whole process of financing our new home. He explained things clearly and answered all my questions. The same day we found our dream house, he spent a long time on the phone with me, so I could run through all the scenarios and details and be confident in our ability to move forward. With his help, we were able to move quickly and secure the home we really wanted. Him and his team were on top of things, and even put us in a position where we could have closed over a week early (even with 2 holidays in that span of time). Overall it was a great experience working with him.
Ted
Brigham City
UT
Date:
7/29/2026
5
5555555
Jill waa always so kind and forthcoming with everything we could need or questions we had! very attentive and responsive.
Bella
Burleson
TX
Date:
7/29/2026
5
5555555
Caleb was easy to communicate with and made the process simple even for a first time buyer like myself
Jonathan
Vashon
WA
Date:
7/29/2026
5
5555555
amazing And professional
Devin
Blue Springs
MO
Date:
7/29/2026
5
5555555
One of the smoothest house buying experiences in my life
David
Richland
WA
Date:
7/29/2026
5
5555555
Great communication, quick process.
Nicolas
Crown Point
IN
Date:
7/29/2026
5
5555555
JP was very communicative during the entire process from initial discussions to closing. He was transparent about what made Fairway different from other lenders and he always followed up in a timely manner. I would recommend JP to anyone looking to purchase or refinance a loan.
Shaquez
Loganville
GA
Date:
7/29/2026
5
5555555
Jason went above and beyond to make the deal wirk for me
Allison
Prospect
KY
Date:
7/29/2026
5
5555555
Sarah has been so great. she goes above and beyond to ensure that we got everything we needed and more. she worked so hard last summer to make sure we were able to get a VA renovation loan and then helped us get a better interest rate this summer. We appreciate Sarah so much!!
Caitlin
Camp Douglas
WI
Date:
7/29/2026
5
5555555
Nobody knows about houses and then you guys go talk to them.Yeah you guys did good
Olynn
Peoria
AZ
Date:
7/29/2026
5
5555555
Went about and beyond to get the approval we needed after various changes came up throughout the process.
Sara
Grand Rapids
MN
Date:
7/29/2026
5
5555555
The processing time felt so fast!!! I had been waiting for 4 months at another company!!!
Prisma
South Hill
VA
Date:
7/29/2026
5
5555555
Prompt/Timely and thorough communication. You made this financing part of the home buying process extremely smooth -- thank you Lisa & Lynn!
Christian
Gainesville
GA
Date:
7/29/2026
5
5555555
Great communication and coordination amongst Michael's team. As responsibilities shifted, each hand off was seamless. They communicated well with my agent and the closing attorney. Their app made it extremely easy for me to provide the necessary documents as needed. I would highly recommen!
Kevin
Raleigh
NC
Date:
7/29/2026
5
5555555
Lori is phenomenal, she advises you like she would advise a close friend or family member. Her team is amazing and is so quick to respond with answers to my million questions. They made my first time home buying experience so pleasant.
Henley
Lewes
DE
Date:
7/29/2026
5
5555555
Fast, easy to get ahold of, and very knowledgeable about all of the options we were looking into.
Colton
Valmeyer
IL
Date:
7/29/2026
5
5555555
Everone was polite understing asnwerd all question without being annoyed and got things done. sso very helpful. I appreciate your team and all that they Do.
Rhonda
Indianapolis
IN
Date:
7/29/2026
5
5555555
The fact that both were available basically 24/7 and would explain and clarify every detail as the process moved on really made things much easier and smoother.
Hugo
Brownsville
TX
Date:
7/29/2026
5
5555555
The service, communication, problem solving, solutions, and RESULTS. Best in the biz!
Esthela
Los Angeles
CA
Date:
7/29/2026
5
5555555
The team was friendly, responsive and easy to work with.
Michael
Westwood
MA
Date:
7/29/2026
4
4444444
Great communication
Kevin
Mccordsville
IN
Date:
7/29/2026
5
5555555
Guidance. People who really care
Marie Edmonde
Weymouth
MA
Date:
7/29/2026
5
5555555
Pat is very quick to get back with me on any of my questions. That is appreciated.
Chad
Columbia City
IN
Date:
7/29/2026
5
5555555
Everything went very smooth. communication was fantastic, Dawn is very knowledgeable and extremely helpful.
Jesse
Hebron
ND
Date:
7/29/2026
5
5555555
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Adam was responsive, communicative, and informative—everything you need for a quick and successful closing. It had been 13 years since we last purchased a home, and Adam made the entire process seamless and stress-free. He took the time to help us understand how home buying has evolved in today's ever-changing digital age, and his guidance made all the difference. We highly recommend Adam to anyone looking for a knowledgeable and dedicated real estate loan professional.
Eli
Cumming
GA
Date:
7/29/2026
5
5555555
Communication and the team made the process very easy!
Brett
Champlin
MN
Date:
7/29/2026
5
5555555
Effective communication, great listening, ultimately approved me for my loan.
Jasmine
Brownsburg
IN
Date:
7/29/2026
5
5555555
Made the whole process feel smooth and great communication.
Moises
Hereford
TX
Date:
7/29/2026
5
5555555
Smooth, constant information. Readiness to relieve calls and return calls.
JOSHUA
Fort Smith
AR
Date:
7/29/2026
5
5555555
Kept me updated every step of the way. Answered any questions I had. Very friendly and polite. Made it very easy on me.
Emily
Crossville
TN
Date:
7/29/2026
5
5555555
Still dont believe how quick the process was. Seems your tactic of a team with individuals handling each task is the way to
Micah
Sultan
WA
Date:
7/29/2026
5
5555555
Personal attention, communication, knowledge , and speed
Jason
Marysville
WA
Date:
7/29/2026
5
5555555
Good communication, personalized help
Daniel
Rochester
NY
Date:
7/29/2026
5
5555555
Zach was professional, responsive, and accurate with the figures provided us! He was quick and efficient and ensured we had what we needed in a timely manner. He was able to answer all our questions ensuring that we felt comfortable heading into closing.
Lynece
Washington
DC
Date:
7/29/2026
5
5555555
Very helpful throughout processs
Garrett
Waco
TX
Date:
7/29/2026
5
5555555
She was very responsive and explained everything clearly. We were able to close in a very tight timeline.
Nicholas
Saint Johns
FL
Date:
7/29/2026
4
4444444
A caring individual, with good follow-thru.
James
Indianapolis
IN
Date:
7/29/2026
5
5555555
Very knowledgeable.
Holli
Leawood
KS
Date:
7/29/2026
5
5555555
I think prompt, regular and proactive communication has been a great help. The concierge service really saved us some time.
Charles
Marlborough
MA
Date:
7/29/2026
5
5555555
Diann was such a great help in the process of purchasing my home. She was there for me whenever I needed her and answered any questions I had quickly and efficiently. She made the whole process as smooth as could be
Taryn
Haverhill
MA
Date:
7/29/2026
5
5555555
Clear communication and helpful information from start to finish. Everyone on the Fairway team was excellent to work with.
Tracey
Atlanta
GA
Date:
7/29/2026
5
5555555
Pam and the entire Fairway team made the process so easy! I highly recommend!
Jacob
Dallas
TX
Date:
7/29/2026
5
5555555
You and the team were super knowledgeable and made the process very simple. Very easy to talk to and get along with. I hope that Austin Ridge will be our forever home, but I'd absolutely use you in the future.
Benjamin
Cincinnati
OH
Date:
7/29/2026
5
5555555
Consistent communication, answered all questions promptly. Helped us understand the mortgage process and felt like a team. Worked with our budget and got us a great deal! Very appreciative for the time and effort put into finding us our home.
Delanie
Lock Haven
PA
Date:
7/29/2026
5
5555555
very helpful and explained every step in detail
Yahaira
Pennsauken
NJ
Date:
7/29/2026
5
5555555
Great communication, quick response and timely requests. I would recommend Sarah and her team to anyone!
Matthew
Grangeville
ID
Date:
7/29/2026
5
5555555
Troy and the team were very clear in their communication on what they needed, when they needed it, and made it easy to get it to them. They were always kind and understanding. Couldn't ask for more!
Chance
Godley
TX
Date:
7/29/2026
5
5555555
fast and efficient
Noah
Jacobus
PA
Date:
7/29/2026
5
5555555
Everything was done in a timely manner!
Stefanie
Sioux Falls
SD
Date:
7/29/2026
5
5555555
Simplicity and ease of access to agent
Bryan
Harker Heights
TX
Date:
7/29/2026
5
5555555
Heather did a great communicating and when we hit a pretty big bump right before closing she stayed calm ( at least with us ☺️).
Kelly
Bargersville
IN
Date:
7/29/2026
5
5555555
Deb was amazing through this entire process, she was always available to answer questions. we were so lucky to be referred to her and I will refer her to many people in the future.
Jared
Farmington
ME
Date:
7/29/2026
5
5555555
Shayn was very informative and there was great communication during the entire process. His office was quick to respond to any questions. When I was having difficulty getting certain documents, they helped me finding them.
Michael
Caldwell
ID
Date:
7/29/2026
5
5555555
Very smooth and stressful free process
Bryant
Casper
WY
Date:
7/29/2026
5
5555555
Very professional, helpful, and made our mortgage experience as smooth as possible. We are so grateful for Andrew's help, as well as all the help we got from everyone at Fairway.
Katherine
Fort Collins
CO
Date:
7/29/2026
5
5555555
Working with Abbie was one of the best parts of our homebuying journey. From the very beginning to the day we closed, she made the entire process easy to understand and even fun. She was extremely responsive and always on top of it—we never had to guess what we needed to do next. Not only is she phenomenal at what she does, it's clear that she genuinely cares about her clients. She is the reason why we now recommend Fairway Home Mortgage to everyone we know!
Kristoffer
Greenwood
MO
Date:
7/29/2026
5
5555555
Dave always makes the home buying process a smooth process. This is the second time buying a home with Dave and we would recommend anyone looking to buy a home go to him! Dave makes sure to explain every step of the proces, and did not mind answering all of my silly questions. I am forever Grateful for Dave helping us make our dreams of a bigger home a reality.
Shelby
Jackson
MO
Date:
7/29/2026
5
5555555
Jack always keeps me in the loop regariding next steps. He always works hard and with my best interest in mind.
Alesha
Oconomowoc
WI
Date:
7/29/2026
5
5555555
Ed and Nicholas are probably the most helpful guys I've met.. truly professional and incredible guys. i am very grateful for them making my dreams come true .. best service ever!
Omar
Aurora
CO
Date:
7/29/2026
5
5555555
Great communication and easy to coordinate with.
Theresa
Tucson
AZ
Date:
7/29/2026
5
5555555
I’ve known Alex Drake for years as both a coach and a mentor, so when it came time to buy my first home, there was never a question about who I’d trust with my mortgage. From day one, I knew he had my best interests at heart. Alex went far beyond what I expected from a mortgage loan officer. He was always available to answer questions, explain every step of the process, and make sure I felt confident in every decision. He even helped me evaluate properties one by one, offering honest advice and making us feel like finding the right home, not just closing a loan, was his top priority. Buying a home can be overwhelming, but Alex’s knowledge, responsiveness, and genuine care made the entire experience smooth and stress-free. He truly treats his clients like people, not transactions. If I had to do it all over again, I’d choose Alex 10 out of 10 times. I can’t recommend him highly enough to anyone looking for a trustworthy, knowledgeable, and dedicated mortgage loan officer.
Joshua
Date:
7/29/2026
5
5555555
Fantastic financing professional! 10 out of 10! Hinset and hardworking gentleman who works hard to save you money!
Vitaly
Arlington
VA
Date:
7/29/2026
5
5555555
Easy to work with and was able to explain everything simply and understandably
Seth
Oshkosh
WI
Date:
7/29/2026
5
5555555
Bryan was patient throughout our home buying process . He was always there to help with our ever evolving needs and gave us great advice along the way. I would highly recommend him and his team to any one looking for financing options .
Mikaela
Lakewood
CO
Date:
7/29/2026
5
5555555
You and your team were so personable, knowledgeable and responsive! You made a stressful process much more manageable and we closed in a timely manner.
Sophie
Missouri City
TX
Date:
7/29/2026
5
5555555
Brandi is amazing, the amount of patience she had with me during this process I can't even put into words. She made sure whatever I didn't understand or whatever I even hesitated on saying I understood that she clarified and made sure we were on the same page. 10s all across the board.
Shaquille
Junction City
KS
Date:
7/29/2026
5
5555555
Randy was incredibly helpful, knowledgeable, and understanding throughout the entire loan process. He was always available whenever I had questions or concerns and took the time to explain everything clearly. His communication, professionalism, and dedication made what could have been a stressful experience feel smooth and manageable.
Tait
Kansas City
MO
Date:
7/29/2026
5
5555555
Awesome communication! Made the process easy and clear.
Carson
Minneapolis
MN
Date:
7/29/2026
5
5555555
Mike And his team provided provided prompt , thorough, and accurate information when needed to make sure I was always informed. They made the process of getting a mortgage transparent and simple.
Phillip
Fitchburg
WI
Date:
7/29/2026
5
5555555
I have nothing but good things to say about my experiecne with Fairway Home Mortgage. The entire process was very smoooth. Ashley was transparent about all of the details and extremely helpful answeing any questions I had. The whole process was very stress-free and exceeded my expectations for my first home buying experience. Looking forward to the next one!
Andrew
Littleton
CO
Date:
7/29/2026
5
5555555
Highly recommend Amy Burkel at Fairway Mortgage! She made the process of applying for a mortgage seamless. She is very knowledgeable, thorough and was always available for questions.
Jazmine Krogstad
Date:
7/29/2026
5
5555555
Amy made the process of applying for a mortgage easy! She was very thorough in all of her explanations, answered all of my questions prompty promptly and was available when needed.
Rebecca
Bismarck
ND
Date:
7/29/2026
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
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