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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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I could reach out whenever I needed with any possible question I had!! Appreciate the help so much
Natalie
Pewaukee
WI
Date:
6/13/2025
5
5555555
Linda and team were very communicative and informative. All questions were answered and it was never a problem to get on a call.
Jenna
Appleton
WI
Date:
6/13/2025
5
5555555
I cannot express enough how much I appreciate the thorough communication, and the ease of the app. At no point did I feel left in the dark or unsure of the process.
Hannah Hollis
Spring Valley
CA
Date:
6/13/2025
5
5555555
Zach put together our pre-approval letter late on a Sunday evening! We were able to close on our house within three weeks of our offer. The ease and speed with which everything was accomplished amazed not only us but the seller as well. It was an amazing experience, one few other professions can provide.
John Joseph
Windham
NH
Date:
6/13/2025
5
5555555
Nevin and Amy were thorough and helpful through the whole process.
Matt
Raleigh
NC
Date:
6/13/2025
5
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Tim consistently treated me like his most important client. He was constantly giving me relevant and timely updates throughout the process, and didn't think twice about making/taking phone calls outside of business hours if the need arose.
Scott
Kansas City
MO
Date:
6/13/2025
5
5555555
Tracy's attentiveness and amazing communication made this experience wonderful. Though there were other difficulties with my purchase, Tracy and her team handled them professionally and acted in my best interest which I am very grateful for!
Abigail
Indianapolis
IN
Date:
6/13/2025
5
5555555
Kim is a GEM! She made every step of the process so smooth and was in constant communication with us!
Allison
Olympia
WA
Date:
6/13/2025
5
5555555
Quick service, very detailed information and great communication.
Marcela Ivonne
Conroe
TX
Date:
6/13/2025
5
5555555
Buying my first home on my own was a huge step, and I’m incredibly grateful to have had Matt Devine and his team at Fairway Mortgage by my side throughout the process. The majority of my interactions were with Matt and Dayna Rein, and I can’t say enough good things about both of them. They were responsive, supportive, and consistently made themselves available via phone, text, and email—even when I had a lot of questions. If they didn’t respond immediately, I always heard back within an hour or two. What I appreciated most was how trustworthy, knowledgeable, and straightforward they were. Matt took the time to walk me through all my options, explaining everything clearly so I could make confident, informed decisions. When it came time to start making offers, Matt personally contacted the sellers to explain Fairway’s Cash Guarantee program and my pre-qualification. I truly believe that extra effort played a big role in getting my offer accepted—especially in this competitive market where I was often up against all-cash buyers. This wasn’t just a one-time courtesy. I made nine offers on nine different houses, and Matt reached out every single time to advocate on my behalf. In short, Matt, Dayna, and the entire team at Fairway went above and beyond. They really do take care of you, and I can’t recommend them highly enough.
Matthew T
Lenexa
KS
Date:
6/13/2025
5
5555555
All staff were very great communicators throughout the process! Everyone was so helpful and supportive with any questions that my family had during the home buying process. Also, this company really made us feel so comfortable and like they truly wanted the best for my family. We are so very thankful for Fairway!!!
Michael
Charlotte
NC
Date:
6/13/2025
5
5555555
I am extremely grateful for the outstanding service provided by Tara Ryan and her team at Fairway Independent Mortgage Corporation. From our initial conversation to the final closing, the team demonstrated a high level of professionalism, integrity, and efficiency that made the financing process smooth and stress-free. What truly set Tara’s team apart was their quick-to-respond approach and clear communication at every stage. They remained accessible, answered questions promptly, and proactively guided me through each requirement with clarity and confidence. Their deep expertise in mortgage lending, combined with competitive closing strategies, positioned me as a strong buyer in a fast-moving market. Thanks to their dedication and thorough coordination, I was able to secure financing and close on my new home in less than 30 days—an exceptional outcome that speaks to the strength and commitment of Tara’s team. I highly recommend Fairway Independent Mortgage Corporation to anyone seeking a knowledgeable, responsive, and results-driven lending partner.
Jalisha T
Marietta
GA
Date:
6/13/2025
5
5555555
Mike was very communicative.
Paula Amy
High Point
NC
Date:
6/13/2025
5
5555555
Guided us through the process with ease.
Adam Lee
Surprise
AZ
Date:
6/13/2025
5
5555555
I had to do was supply some general information for him. It took a huge nightmare of purchasing a home off my shoulders.
Bruno James Howard
Phoenix
AZ
Date:
6/13/2025
5
5555555
Clear communication
Brandon
Omaha
NE
Date:
6/13/2025
5
5555555
All of my questions were answered quickly and professionally. A great team made my home buying experience run smoothly.
Rebecca
Dothan
AL
Date:
6/13/2025
5
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Rob was very responsive, friendly, and knowledgable. He had answers for all my questions, very helpful advice, and I never felt like "just one more client." I had a great experience with Fairway and will definitely work with them again!
Micah
Missoula
MT
Date:
6/13/2025
5
5555555
Great communication and very smooth transaction
John Mark
Williamson
GA
Date:
6/13/2025
4
4444444
Christine was great but the App caused a lot of problems. Thankfully, Christine and/or IT were able to get it resolved.
Sarah C
Saint Louis
MO
Date:
6/13/2025
5
5555555
Quick and efficient, and knowledgeable enough to answer all my questions.
Carlos Alberto
Woods Cross
UT
Date:
6/13/2025
5
5555555
Dennis and his team are on top of everything and respond to any questions immediately
Karen Ellen
Hamilton
NJ
Date:
6/13/2025
5
5555555
Very easy process! Let us know everything they would need and gave us updates along the way
Michael
Rochester
NY
Date:
6/13/2025
5
5555555
easy to deal with, proactive communication, quick resolutions
Christian
Houston
TX
Date:
6/13/2025
5
5555555
Adam was great to work with! solid and quick communication. as a first time home buyer, the whole home purchase process was obviously foreign to us. He made the whole process easy to understand and guided us through any and all questions. We really appreciate all he did.
Sean
Cumming
GA
Date:
6/13/2025
5
5555555
Communication was great. Steve was very personable.
Lesslie S
Surprise
AZ
Date:
6/13/2025
5
5555555
Deb and her team are amazing at what they do
Lisa M
Knoxville
TN
Date:
6/13/2025
5
5555555
Roger was extremely helpful and patient with explaining the steps to me. Could not have gotten through it without him.
Albert A
Massillon
OH
Date:
6/13/2025
5
5555555
Matt and his team are personable, responsive, and consistently proactive in getting things done
Danielle
Grayslake
IL
Date:
6/13/2025
5
5555555
Responsiveness, openness, high communication.
Trent
Arlington Hts
IL
Date:
6/13/2025
5
5555555
I had the absolute pleasure of working with Mitch as my loan officer, and I cannot recommend him highly enough. From start to finish, Mitch demonstrated outstanding professionalism, competence, and ethical integrity throughout the entire process. He was incredibly knowledgeable, always prompt in communication, and took the time to thoroughly explain every step, ensuring I felt informed and confident in my decisions. Mitch’s attention to detail and commitment to doing what’s right truly set him apart.
Laniesha
North Chesterfield
VA
Date:
6/13/2025
5
5555555
Very quick an easy process. Nick was so helpful and easy to reach , quick to respond.
Sarah Nicole
Cochran
GA
Date:
6/13/2025
5
5555555
Communication was easy, questions were clearly answered, and there was always patience for me and any question I had.
Samuel Patrick
Orland Park
IL
Date:
6/13/2025
5
5555555
Jason Our loan officer was amazi mg, helpful and always was easy to contact .
Emmerick John
Surprise
AZ
Date:
6/13/2025
5
5555555
Was rel informed and answered all questions
Alfred W
Red Bluff
CA
Date:
6/13/2025
5
5555555
Knowledgeable, friendly and prompt are all good descriptions of my interactions.
David K
Las Vegas
NV
Date:
6/13/2025
5
5555555
I really didn't have to think too much about the process, everthing was presented to me efficiently and everything moved forward nicely
Nathan Lee
Minneapolis
MN
Date:
6/13/2025
5
5555555
Ben and his team went above and beyond to quickly get out loan processed. It was so flawless, it seems unreal we will definitely be using Ben and his team for all our home loans in the future.
Nabrina Lynn
Surprise
AZ
Date:
6/13/2025
5
5555555
The responsiveness and service was exceptional. Rene and his team are great people that treat you well, anticipate your needs, and are there for you.
William
Rockville Centre
NY
Date:
6/13/2025
5
5555555
Tracey is great at explaining the loan process and helping us understand. She has a ton of experience and was great to work with on our very first home purchase!
Andrea S
Benbrook
TX
Date:
6/13/2025
5
5555555
Denee was great to work with! She answered all my questions and helped me in every way. She kept me abreast of everything and patiently educated me every step of the way.
Rebecca
Greenwell Springs
LA
Date:
6/13/2025
5
5555555
Communication time management
Elahe Sadat
Portland
OR
Date:
6/13/2025
5
5555555
Thanks for all of the help and understanding
Amanda Marie
Woodbridge
VA
Date:
6/13/2025
5
5555555
everything!
Aaron Franklin
Castle Pines
CO
Date:
6/13/2025
5
5555555
Karen was on top of things from day one. We could have closed much sooner but the sellers needed more time. Karen went above and beyond and took great care of us.
Dylan
Montgomery
TX
Date:
6/13/2025
5
5555555
The whole process went very well and I am very grateful. I recommend them.
Yoselin G
Stephens City
VA
Date:
6/13/2025
5
5555555
Being patientand confident that everything is going to work out.
James
Champaign
IL
Date:
6/13/2025
5
5555555
We love working with Shelbie. She is amazing and on it!
Abel James
Austin
TX
Date:
6/13/2025
4
4444444
There were a few times we would have appreciated more communication before documents were sent over. Overall, the experience was good! That just wasn't an option
Lauren
Omaha
NE
Date:
6/13/2025
5
5555555
It got done
Kevin Ray
Arkdale
WI
Date:
6/13/2025
5
5555555
Brian and Cindy are knowledgeable and kind. They treated us with respect and always responded quickly. The process was smooth and low stress because of them. we are grateful!
Robert
Campbellsport
WI
Date:
6/13/2025
5
5555555
Josh was awesome and great to work with. He always returned all of our calles/texts promptly and answered/clarified our questions.
JOSEPH MICHAEL
Cheyenne
WY
Date:
6/13/2025
5
5555555
Everything was
Thomas
Brookfield
WI
Date:
6/13/2025
5
5555555
Diane and the team were amazing! They provided detailed information that helped inform our decisions, and they promptly responded to any and all questions we had (simple and complex). They made what can be a challenging process easy to navigate. I am deeply appreciative of all of their efforts to make our dream happen.
Jillian
Ozawkie
KS
Date:
6/13/2025
5
5555555
The entire process was efficient and completed quickly. I received my load approval in under two weeks. Mark’s team is professional and responsible, always available to assist.
Mehdi
Leesburg
VA
Date:
6/13/2025
5
5555555
Dilal was veru communicative and responsive.
Sanah
Sterling
VA
Date:
6/13/2025
5
5555555
Dan was great! Kept us up to date and always available for questions.
Carol Ann
Spring Hill
FL
Date:
6/13/2025
5
5555555
Seamless process
Gowtham
Pflugerville
TX
Date:
6/13/2025
5
5555555
Sharone Hoard went above and beyond doing everything possible to get the loan done as soon as she could. Learning and keeping herself up to date with any and all rules and regulations to give one the best loan possible to one's circumstances. Taking on any obstacles and solving them herself. Mediating between the buyers, the seller and anyone else involved in the process of purchasing a house to give the smoothest and hassle-free experience possible. I truly couldn't have been able to purchase a home without her help.
Galdino
Liberty Twp
OH
Date:
6/13/2025
5
5555555
Quick and Fast
Anthony
Webb
AL
Date:
6/13/2025
5
5555555
Alyssa and all the staff at Fairway are personable and very easy to work with. They're very knowledgeable and take care of every detail so you don't have to worry about a thing. The whole experience is easy and hassle-free. I've used them several times over the years and would highly recommend them to anyone looking to buy or refinance a home! They're the best!
Crystol
Side Lake
MN
Date:
6/13/2025
5
5555555
Good Communication and great people to work with.
John C
Glendale
AZ
Date:
6/13/2025
4
4444444
Communication was great on a personal level
Jeffery
Thatcher
AZ
Date:
6/13/2025
5
5555555
Bruce has been heaven sent throughout our first time home buying process and I can genuinely say without him, I am not sure how we could have made it through. Bruce was patient, kind, and very thorough in all his explanations of the processes we were incredibly unfamiliar with. His team rocks and they kept us on track with all the deadlines and information we needed to provide! Astounding team and we wont ever work with another crew!
Camryn
Canton
GA
Date:
6/13/2025
5
5555555
The team was more than kind, helpful, and very knowledgeable. They were very supportive through the entire process which is extremely helpful for someone going through this for the 1st time .
Kimberly E
Wanamingo
MN
Date:
6/13/2025
5
5555555
Lori worked incredibly efficiently so everything went perfectly smooth
Chelsea
Wilmington
DE
Date:
6/13/2025
5
5555555
I love the patience and the willingness to answer and explain any question!
Gage Allan
Walnut Hill
FL
Date:
6/13/2025
5
5555555
Sam was super communicative, took time to break down complex subjects into easily digestible knowledge, created several cost breakdowns reflecting different options for us, and was always there when we needed him!
Tyler C.
Simi Valley
CA
Date:
6/13/2025
5
5555555
Amazing communication - always responsive and giving me as much information as I could want!
Rachel
Simi Valley
CA
Date:
6/13/2025
5
5555555
Monica was terrific right from the start. She was on top of everything that needed to be done and was very responsive with communicating back and forth. She made the whole mortgage process a smooth transaction. I appreciated all the help she gave us to get things done in a timely manner. Thank you Monica!!
Deborah
Wills Point
TX
Date:
6/13/2025
4
4444444
Prompt communication, thorough staff, smooth closing process
Lauren E
Shippensburg
PA
Date:
6/13/2025
5
5555555
She made everything easier than ordering fast food
HAMZAH Jamal
Spring
TX
Date:
6/13/2025
5
5555555
This process was very stressful as we had a strict deadline, and though we missed it by a week, Deb and her team worked very hard to make sure we could get as close to the date as possible. Deb made sure to keep constant communication with me to put my nerves at ease.
Katlyn K
Norridgewock
ME
Date:
6/13/2025
5
5555555
Ted is very friendly and personable. He was thorough and got us everything in a timely manner. We always knew exactly what to expect and what to do. It was a very smooth process and he seemed like someone we could be friends with.
Laura
Renton
WA
Date:
6/13/2025
5
5555555
Tiaria was wonderful! I greatly appreciated her help and would recommend to anyone!!
Morgan
Saint Paul
MN
Date:
6/13/2025
5
5555555
Michela and her team were very helpful.
Tanner
Knoxville
TN
Date:
6/13/2025
5
5555555
Very personable and incredible response time. got everything taken care of on my loan without delay
Caden D
Peculiar
MO
Date:
6/13/2025
5
5555555
Great service
Kailaspuri D
Ocean Springs
MS
Date:
6/13/2025
5
5555555
Personable, seemed genuine. Helpful throughout the process.
Brenda
Spring Hill
KS
Date:
6/13/2025
5
5555555
We were able to close quicopy.
Gary W.
New Stanton
PA
Date:
6/13/2025
5
5555555
Made the process easy and fast
Luciano
Chicago
IL
Date:
6/13/2025
5
5555555
ease of use, quick response, informative, overall great experance
Patrick
Pataskala
OH
Date:
6/13/2025
5
5555555
Ginny is extremely knowledgeable and helped us create a perfect plan for buying our home. She was always available for us when we had questions. Ginny kept us informed each step of the way, and made sure we provided all of necessary information when it was needed. If you want to take most of the stress out of financing a home Ginny is first person you should talk to. Thanks again Ginny!
Ray P
Aurora
CO
Date:
6/13/2025
5
5555555
Rob and Mollie were great to work with. Very responsive to questions, always keeping us in the loop about progress, and made the whole process a breeze from start to finish!
Jason Lloyd
Lexington
SC
Date:
6/13/2025
5
5555555
Robert and his staff were very quick to get things done and guided me through the whole process as this is my first time buying a house
Dickson Uwagboe
Boston
MA
Date:
6/13/2025
4
4444444
The whole process
Zahn
Jeffersonville
IN
Date:
6/13/2025
5
5555555
Hudson made our process run smoothly, he was really helpful with all the documentation we needed in order to achieve our loan and that everything went well during the process . We are so happy with his help and professionalim. Will definitely recommend him to my friends and family!
Jenifer Abigail
Ruskin
FL
Date:
6/13/2025
5
5555555
Very helpful took our concerns seriously
Kelli J
Columbus
IN
Date:
6/13/2025
5
5555555
communication
Adam
Hartford
WI
Date:
6/13/2025
5
5555555
Alex provided the most friendly services To help us buy our first home! She was so friendly and helpful in explaining the financing process, breaking it down step by step. She leads her business with a sense of urgency and help you navigate the financing process in a smooth way.
Lanka
Independence
MO
Date:
6/13/2025
4
4444444
Communication and patience
Natasha
Indianapolis
IN
Date:
6/13/2025
5
5555555
Lisa was very helpful as she guided us through the entire process. She was also was very timely with Communications.
Richard D
Simpsonville
SC
Date:
6/13/2025
4
4444444
It was a simple and straightforward process!
Bradley
Chisholm
MN
Date:
6/13/2025
5
5555555
For being our first time to get a home.. it was a different environment then going for a renter.every single person involved into it daily until we found a great home
Jan
Sedalia
MO
Date:
6/13/2025
5
5555555
While our direct interaction was limited, he always felt like he'd gone above and beyond what was needed. My highest praise for your help. Thank you so much!
Jason Allen
Lawrenceville
GA
Date:
6/13/2025
5
5555555
It felt like I was in good hands and I could just trust Jeff in the process and know that everything would work out
Thomas R
Ogden
UT
Date:
6/13/2025
5
5555555
Always available to us and questions were anwered within minutes! Appreciated your patience as we tried to figure out insurance too!
Lisa
Lawrenceville
GA
Date:
6/13/2025
5
5555555
I THOUGHT RICHARD WAS GREAT AS THE GO-BETWEEN.
Ashwood
Middle River
MD
Date:
6/13/2025
5
5555555
Charlene was fantastic, she kept us up to date and informed during the entire process,
Mathiew A
Boston
NY
Date:
6/13/2025
4
4444444
Communication was great and all paperwork was sent to me and submitted time for my closing date.
Vilma
Newnan
GA
Date:
6/13/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers