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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Communication was
Hope
Zebulon
NC
Date:
10/8/2026
5
5555555
Made the whole process super easy and headache-free. Also made it easy enough for us to understand the process and the steps and if we had any questions you're always eager to help which was greatly appreciated.
Janell
Fort Worth
TX
Date:
10/8/2026
4
4444444
Eric was quick and efficient.
Nicole
Stockbridge
MI
Date:
10/8/2026
5
5555555
I appreciate the great service I got from Peter! The service was great because Peter's willingness to understand his customers goal and his commitment to respond in a timely manner.
Andarge
Baltimore
MD
Date:
10/8/2026
5
5555555
Just the constant communication between officer and myself.
Trevor
West Bend
WI
Date:
10/8/2026
5
5555555
Nick and his staff are very kno, effective and efficient at what they do. They made the task of funding for a property purchase painless. I trust them and highky recommend their services. Thank you from the bottom of my hear!
Willie
South Jordan
UT
Date:
10/8/2026
5
5555555
Barry provided excellent communication throughout the transaction and got the job done with time to spare. Excellent service! Thanks, Barry!
Karen
Seattle
Washington
Date:
10/8/2026
5
5555555
very informative, responsive, & efficient!
Danielle
Pensacola
FL
Date:
10/8/2026
5
5555555
Easy to use app to upload necessary information to the lender!
Shannon
Diamondhead
MS
Date:
10/8/2026
5
5555555
I jave never experienced a lender so on-top of things and giving of their time and knowledge as Christine and her office (shout out to Denise). It has been nothing short of amazing, ans so confidence inspiring! Simply the best.
Bruce
Date:
10/8/2026
5
5555555
Alex answered all of our questions quickly and thoroughly, and he never made us feel like we were a bother. It made the buying process less stressful.
Benjamin
Austin
TX
Date:
10/8/2026
5
5555555
Mike is very friendly, knowledgeable, and patient with his clients. You can reach him no matter the time. Mike' s timely manner in returning missed call was not only helpful but created trust. He's great at explaining all the difficult and tedious findings or paperwork. Im great full to have such a banker whos dedicated to this process, it definitely made it easier along the way. Mike' s communication skills are impeccable 👌 you'll be happy to have him as a broker.
Shonnette
Valley Stream
NY
Date:
10/8/2026
5
5555555
Tiaira was extremely helpful. She was communicative every step along the way. Her knowledge of homebuyer's assistance was extremely valuable. She was also always available to help answer big or small questions at any time.
Dominique
Minneapolis
MN
Date:
10/8/2026
5
5555555
personal service
Michael
Gallatin
TN
Date:
10/8/2026
5
5555555
Aaron and his crew went above and beyond for me and my family something i will never forget
Ronald
Belleville
IL
Date:
10/8/2026
5
5555555
All documents were made in an easily decipherable way! Communication was quick and accurate. Any issues were dealt with as easily as possible.
Hannah
Lexington
OH
Date:
10/8/2026
5
5555555
Nathan is always a pleasure to work with. He is responsive, communicates clearly, and keeps me and my buyers informed and up to date at every step of the process. His professionalism and attention to detail make every transaction smooth and stress-free. I highly recommend Nathan!
Janet
College Station
TX
Date:
10/8/2026
5
5555555
Everybody was very helpful
Ryan
Rootstown
OH
Date:
10/8/2026
4
4444444
Communication is key, and I want folks to be understanding doing this difficult time of emails, voicemail, phone calls, and work when purchasing a house. When folks come off short, this creates conflict.
Craig
Manassas
VA
Date:
10/8/2026
5
5555555
Very smooth process and the communication was constant. I was kept informed every step of the way.
John
Mchenry
IL
Date:
10/8/2026
5
5555555
We had a great experience working with Mike and his team. Communication and walking us through the process was fantastic. Would definitely recommend!
Amy
Claremont
NH
Date:
10/8/2026
5
5555555
Ability to reach Rob at a moments notice or him getting back to me quickly, offered piece of mind.
Craig
Middletown
VA
Date:
10/8/2026
5
5555555
Transparency and fast track.
Armando
Eagle Pass
TX
Date:
10/8/2026
5
5555555
Chris was very resourceful and helpful during my refinance process . He also provided timely updates along with his team .
Janet
Houston
TX
Date:
10/8/2026
5
5555555
Great communication, friendly, knowledgeable & very helpful for a first time home buyer.
Roman
Easley
SC
Date:
10/8/2026
5
5555555
great communication
Alejandro
Miami
FL
Date:
10/8/2026
5
5555555
very good at getting back in a timely manner
Kalie
Litchfield
MN
Date:
10/8/2026
5
5555555
Dennis was an amazing loan officer, and I’m so grateful for all of his help throughout my homebuying journey! He patiently answered all of my questions, walked me through each step of the mortgage process, and explained everything in a way that was easy to understand. I especially appreciated how he broke down the numbers and closing costs so I felt informed and confident about what to expect. Buying a home can feel overwhelming, but Dennis made the process so much easier. He was professional, knowledgeable, supportive, and always willing to take the time to help me understand the details. I never felt rushed when asking questions, and his guidance gave me peace of mind throughout the process.He helped make closing smooth and manageable, and I truly appreciate his dedication and patience. I would highly recommend.
Rosanna
Kissimmee
FL
Date:
10/8/2026
5
5555555
An excellent experience.
Yeni
Houston
TX
Date:
10/8/2026
5
5555555
Jerry is so easy to work with and always responsive. I have closed other properties with him and he will always be my # 1 loan officer!
Diana
Glenview
IL
Date:
10/8/2026
5
5555555
Phil is the most thorough, efficient, detail-oriented person I have ever worked with, and was incredibly patient with us as he walked us through all of our options as first-time homebuyers. He was communicative and kept us informed every step of the way from application to close! We look forward to working with him over the life of our mortgage because we know we're in great hands!
Shelby
Bellefonte
PA
Date:
10/8/2026
5
5555555
Ricardo was absolutely phenomenal! My homebuying journey came with more than its share of challenges, and he went above and beyond to help me and my two girls reach the finish line. From navigating documentation requirements and last-minute changes to working through the numbers and coordinating with the closing team, he stayed committed to finding solutions. What meant the most was that Ricardo understood how much this home meant to my family. His patience, dedication, and reassurance made an incredibly stressful process feel manageable. I felt supported and knew I had someone in my corner who truly cared. My girls and I now have a place to call our own, and Ricardo played such an important role in making that happen. I am beyond grateful for his hard work and would wholeheartedly recommend him to anyone looking for a loan officer who will go the extra mile. He deserves every bit of recognition for the care he puts into his clients!
Courtney
Baltimore
MD
Date:
10/8/2026
5
5555555
Provided excellent service in a timely manner.
Lou
South Jordan
UT
Date:
10/8/2026
5
5555555
You were very accessible to us and happy to provide the information we needed in having a smooth closing on our new house. We thank you and appreciate you so much!
Lisa
Mount Pleasant
SC
Date:
10/8/2026
5
5555555
Tammy and her team were absolutely amazing! They kept me updated every step of the way!
Autumn
Bells
TN
Date:
10/8/2026
5
5555555
Great communication and efficienc. we had a strict timeline and the team waa quick on helping us out
Corbin
Yukon
OK
Date:
10/8/2026
5
5555555
Yeah, Gail kept us informed throughout the process. We had a few problems, but helped take care of everything.
Arlin
Millsboro
DE
Date:
10/8/2026
5
5555555
Rob was great! Mollie also was great! They helped me and my family out with any and all questions we had! Would definitely recommend to family and friends!
Rebecca
Glade Hill
VA
Date:
10/8/2026
5
5555555
Blaire was absolutely amazing from beginning to end! She was knowledgeable, professional, patient, and always willing to take the time to explain everything to us. Buying our first home came with a lot of questions and uncertainties, but Blaire made the entire lending process much easier and less stressful. What we appreciated most was how much she genuinely cared about us and our best interests. She went above and beyond to make sure we understood our options, felt comfortable with our decisions, and stayed informed throughout every step of the process. We never felt like just another client. Blaire's dedication, communication, and passion for helping people truly made a difference in our home-buying journey. Having someone we could trust during such an important milestoneone meant so much to us.
Bao
Charlotte
NC
Date:
10/8/2026
5
5555555
very responsive to questions
Melissa
South Jordan
UT
Date:
10/8/2026
5
5555555
We have had several mortgages over the years and always use Jeff. He will always be our go to Mortgage Broker and will definitely recommend him.
Dale
Avon
IN
Date:
10/8/2026
5
5555555
Nicholle! Her professionalism, experience, calmness, and PATIENCE made an otherwise boring but important task a learning experience at a someewhat relaxed, but professional atmosphere!!
Kenneth
Sedona
AZ
Date:
10/8/2026
5
5555555
David and Dana made the process smooth and easy. Helped us purchase our dream house!
George
Boone
NC
Date:
10/8/2026
5
5555555
Excellent communication and made the process go smoothly
Suzanne
Henderson
TN
Date:
10/8/2026
5
5555555
Everything was explained to us very thoroughly and in a way we could understand as first time home buyers. The team was always available to answer our questions and address any concerns we had
Allyson
Granbury
TX
Date:
10/8/2026
5
5555555
Ray and team were quick to respond and available to respond to questions Top-notch communications and professionalism
Michael
Reston
VA
Date:
10/8/2026
5
5555555
The whole experience was great. Very quick response on all my questions.
Micheal
Dumas
AR
Date:
10/8/2026
5
5555555
Bryan was thoughtful and incredibly responsive
Alex
Washington
DC
Date:
10/8/2026
5
5555555
Sharmain made sure to keep us where we know what we can afford and being able to put it all together so quickly was amazing! She's the best!
Justin
Vadnais Heights
MN
Date:
10/8/2026
5
5555555
Communication
Michael
Fountain Inn
SC
Date:
10/8/2026
5
5555555
Mike was great to work with! He made the home buying process smooth and stress free. He was always responsive and very quick to answer all of my questions. He also worked hard to get me a lower interest rate than another lender offered me! Overall, it was an easy and seamless experience closing on a home with Mike. I highly recommend him!
Alison
Date:
10/8/2026
5
5555555
Mike was great to work with! He made the home buying process smooth and stress free. He was always responsive and very quick to answer all of my questions. He also worked hard to get me a lower interest rate than another lender offered me! Overall, it was an easy and seamless experience closing on a home with Mike. I highly recommend him!
Alison
Excelsior Springs
MO
Date:
10/8/2026
5
5555555
The communication was great. Team Hobbs kept us informed every step of the way. Whenever we had a question we got a timely response.
Jasiel
Redmond
OR
Date:
10/8/2026
5
5555555
Rob- you and Rose truly operated with our best interests in mind, and made sure all of our questions and concerns were addressed. We genuinely appreciate all of your efforts throughout this process. Rose was excellent to work with, and Rob stepped right in when Rose was out of office, and didn't miss a beat. Seamless experience all around!
Timothy
East Providence
RI
Date:
10/8/2026
5
5555555
The constant communication. I always felt like I was in good hands.
Brandy
Magnolia
TX
Date:
10/8/2026
5
5555555
Michelle was a great help with buying our first home! Thank you for all your advice along the way
James
Overland Park
KS
Date:
10/8/2026
5
5555555
Quick replies to questions.
Blaine
Cheyenne
WY
Date:
10/8/2026
5
5555555
Dustin had us pre approved and in a house in less than a month. We are so grateful!!!
Suzanna
Nampa
ID
Date:
10/8/2026
5
5555555
Really worked with us and helped us get the necessary documents. They really made it easy for us.
Stephanie
Benton
AR
Date:
10/8/2026
5
5555555
The seller wanted a very quick sale and DJ and his team made it happen!! i am so grateful for all of their hard work!!
Denise
Sioux Falls
SD
Date:
10/8/2026
5
5555555
Neil was very helpful, detailed and fast with responses.
Oluwatosin
Baltimore
MD
Date:
10/8/2026
5
5555555
5.0 Stars!
Stefany James
Date:
10/8/2026
5
5555555
Miranda helped us have a smooth process. There was good communication, she was very responsive!
Stefany
Ware
MA
Date:
10/8/2026
5
5555555
Cole made sure we felt comfortable and confident with every decision throughout the entire homebuying process. He walked us through everything step by step so we always knew what was happening and what to expect next. We had 100% trust in Cole from start to finish. When things went over my head or I didn't fully understand something, Cole always took the time to explain it in a way that made sense. He never made me feel bad for asking questions and was always calm, patient and kind. One thing that really stood out was how responsive he was. Whether it was during the workday or on a weekend night when a random question popped into my head, Cole was always quick to respond. We couldn't have asked for a better experience and I would recommend Cole to anyone looking to start the homebuying process. He truly made what could have been a stressful experience feel easy and comfortable!
Andrew Reuter
Date:
10/8/2026
5
5555555
Cole made sure we felt comfortable and confident with every decision throughout the entire homebuying process. He walked us through everything step by step so we always knew what was happening and what to expect next. We had 100% trust in Cole from start to finish. When things went over my head or I didn't fully understand something, Cole always took the time to explain it in a way that made sense. He never made me feel bad for asking questions and was always calm, patient and kind. One thing that really stood out was how responsive he was. Whether it was during the workday or on a weekend night when a random question popped into my head, Cole was always quick to respond. We couldn't have asked for a better experience and I would recommend Cole to anyone looking to start the homebuying process. He truly made what could have been a stressful experience feel easy and comfortable!
Andrew
Inver Grove Heights
MN
Date:
10/8/2026
5
5555555
Thanks for helping us close on new home!
Mary
Houston
TX
Date:
10/8/2026
5
5555555
The entire team eas great
Maviea
Lavon
TX
Date:
10/8/2026
5
5555555
I can't say enough good things about Tracey . She made the loan process so easy. She is a true professional . Tracey explained every step and everurging We needed to do. She works long hours to make sure her clients sre taken care of
Virginia
Spring Hill
KS
Date:
10/8/2026
5
5555555
The LaRoche team were very professional and helpful. They guided us through the whole process from start to finish. We highly recommend Team LaRoche.
Paul Elvin
Date:
10/8/2026
5
5555555
Royce Sharp and his team were phenomenal. When I didn’t think certain things could happen they made it all possible and then some. They responded in a timely fashion and got me approved and even lower interest rate. If you are looking for someone who can go above and beyond. Royce Sharp and fairway independent mortgage is where you wanna go. I highly recommend.
Maya
Date:
10/8/2026
5
5555555
5.0 Stars!
Maviea
Date:
10/8/2026
5
5555555
Would definitely choose them all over again. They really helped and went above & beyond!
Lauren
Date:
10/8/2026
5
5555555
Good communication People were there to help , if any help
Pierre
Trenton
NJ
Date:
10/7/2026
5
5555555
Tanner was SUPER responsive and answered all of our questions quickly. He demystified a lot of the home buying process and made things as quick and painless as they could be. I would absolutrly recommend Tanner for anyone looking to buy a home!
Sehreen
Overland Park
KS
Date:
10/7/2026
5
5555555
Gina was very communicative through the buying process. Gina was great about keeping us in the loop with every stage of the loan and making sure we knew what came next. She was quick to respond to questions and was very knowledgable with VA loans. Would highly recommend
Michael
Overland Park
KS
Date:
10/7/2026
5
5555555
Knowledgeable
James
Sun City Center
FL
Date:
10/7/2026
5
5555555
I recently PCS’d to Washington and was in the process of purchasing a home. Jeff was my loan officer, and he made the entire experience smooth and stress-free. He was extremely knowledgeable, friendly, and always available to answer my questions, whether by phone or text. His professionalism and excellent communication made working with this company a breeze. I truly appreciate the outstanding customer service and support throughout the homebuying process. Thank you again, Jeff, for making this such a positive experience! I highly recommend his services!
felicione clay
Date:
10/7/2026
5
5555555
The care and helpfulness from everyone involved exceeded my expectations. I am so glad to have worked with everyone involved. Thank you for making our dreams come true!
Cynthia
Oak Creek
WI
Date:
10/7/2026
5
5555555
. Am had did
John
Vista
CA
Date:
10/7/2026
5
5555555
Very knowledgeable about any mortgage needs you may have. She explained things to me in an easy to know manner, offered exceptional service and more importantly she is someone I could trust.
Adam Anderson
Date:
10/7/2026
5
5555555
Chris is prompt, knowledgeable, experienced, personable, exhibits excellent communication and was very patient with all of our questions throughout this process.
Karl
Caldwell
ID
Date:
10/7/2026
5
5555555
Toni always answered any questions we had and kept us informed on what tasks we needed to complete to progress on our path to homeownership!
Stephen
Rigby
ID
Date:
10/7/2026
5
5555555
The communication! And it was an easy process this time around.
Slendy
Spring Hill
FL
Date:
10/7/2026
5
5555555
Thank you for being willing to rush underwriting for us and walk us through the preapproval process. Thank you for pushing for our approval through unique circumstances as travel nurses.
Alexis
Powell
TN
Date:
10/7/2026
5
5555555
Thank you for going above and beyond to help us get into our home!
Alexis Headley
Date:
10/7/2026
5
5555555
Great! She was fast and very helpful
Cecilia
Eagle Pass
TX
Date:
10/7/2026
5
5555555
Dean was there every step of the way and always outstanding with the service he gave me.
Ruth
Round Lake
IL
Date:
10/7/2026
5
5555555
Anita is top notch! She made our buying process so easy to understand. Her knowledge is super impressive and she even came up with suggestions and solutions to make our experience as smooth as possible. She was always available to our questions, including communication during her family vacation, not very many people would do that! She also came to our closing to make sure we understood the process. We will not use anyone else going forward and would highly recommend her to our friends and family.
Gina McGowan
Date:
10/7/2026
5
5555555
Anita was so informative and made understanding every step, so easy! She even kept her communication open to us during her family vacation! She even came to our closing to make sure we understood the process. We will never use anyone else and would highly recommend her to our friends and family
Gina
Kansas City
MO
Date:
10/7/2026
5
5555555
Easy and smooth loan process. Did a lot of signing before closing to make it way faster
Lacey
Casper
WY
Date:
10/7/2026
5
5555555
Finding out at closing that my loan will be staying at Fairway
Rachelle
Hartford
WI
Date:
10/7/2026
4
4444444
Underwriters put us through misery everytime it was supposed to be finished they came up with something else
Caroll
Vero Beach
FL
Date:
10/7/2026
5
5555555
Lindsay was so helpful getting all of the necessary documents together. She made this whole process so easy!
Colleen T
Fort Wayne
IN
Date:
10/7/2026
5
5555555
Dave and Allison were so kind! They were always ready to answer any questions we had, and they were incredibly helpful.
Amanda Smiley
Date:
10/7/2026
5
5555555
Very nice people.
Rosemary
Saint Joseph
MO
Date:
10/7/2026
5
5555555
You guys were fast everything went smoothly always help whenever we need you guys and DJ was above and beyond helping out.
Rajinder
Oak Creek
WI
Date:
10/7/2026
5
5555555
Great answers to our questions and provided numbers for multiple scenarios
Carter
Kansas City
MO
Date:
10/7/2026
5
5555555
My wife and I had a great experience with Scott Haney.
R R
Date:
10/7/2026
5
5555555
Scott was very straightforward in discussing options and costs.
Reid
Marietta
GA
Date:
10/7/2026
5
5555555
Lee is an exceptional professional to work with. I work in an adjacent but related area of real estate, and when I have a question outside my wheelhouse, Lee is one of the first people I call. He is experienced, knowledgeable, responsive, and always on top of his game. You simply can’t go wrong working with Lee!
Christian Enever
Date:
10/7/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers