Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Mortgage was obtained quickly and easily. Terrific job!
Margaret
Webster
NY
Date:
10/16/2026
5
5555555
I had the most unconventional loan , application through closing. Mike handled my transaction with precision and care making sure to keep me well informed about changes and set great expectations. I've used Mike before for intial loans and refinances; would recommend him every time.
Kristen
Milwaukee
WI
Date:
10/16/2026
5
5555555
We appreciated the speed, efficiency, and care that you showed in each interaction during our real estate purchasing process
Marci
Florence
SC
Date:
10/16/2026
5
5555555
there was a lot of up and downs and Luke kept me up-to-date
Ricky
South Saint Paul
MN
Date:
10/16/2026
5
5555555
Good communication
Clinton
Washougal
WA
Date:
10/16/2026
5
5555555
Minerva Simpson and her staff worked diligently and kept us informed all throughout the process. We appreciate everything they did. Minerva was always available to answer questions. They made our dream of home ownership come to fruition.
Isela
Harlingen
TX
Date:
10/16/2026
5
5555555
Chris and his team were incredibly informative, patient, and helpful throughout the entire process. My husband and I used a DSCR loan for the first time, and Chris took the time to walk us through each step, clearly explaining everything along the way. Thanks to their guidance and support, we were able to secure the financing we needed to move forward with our next investment project. We couldn’t be happier with our experience with Fairway and Chris’s team. From start to finish, the transaction was smooth, professional, and stress-free. Thank you, Chris and team, for making our first DSCR loan such a positive experience. We look forward to working with you again on future projects!
Anne
Lemoyne
PA
Date:
10/16/2026
5
5555555
You're staff
Chester
Waco
TX
Date:
10/16/2026
5
5555555
Easy and clear communication. The app made getting everything in order as seamless as possible.
Terah
Indianapolis
IN
Date:
10/16/2026
5
5555555
Chris and his team were very welcoming, professional and responsiv. They kind find what you are looking for. Best in the business.
Kelly
Shakopee
MN
Date:
10/16/2026
5
5555555
Not at this
Brett
Baraboo
WI
Date:
10/16/2026
5
5555555
Chance is an absolute pleasure to work with! As a real estate agent, I have referred several clients to him, and the feedback has consistently been outstanding. My clients appreciate his ability to clearly explain the lending process, answer their questions, and help them make informed decisions without ever feeling pressured. His excellent communication, competitive loan products, and ability to close transactions quickly make him a valuable resource throughout the homebuying process. It’s reassuring to know that when I refer a client to Chance, they will be in great hands. I highly recommend him!
Ty
Nederland
TX
Date:
10/16/2026
5
5555555
As expats in Australia, we wanted a local expert with an established business to handle the cash-out refinance of our Minnesota investment property. Jason and his team were incredibly efficient, moving us from application to closing in less than a month with a smooth RON process. They exceeded all expectations. We are so grateful to Jason and his phenomenal team—these are the people you want by your side.
Jacqueline
Inver Grove Heights
MN
Date:
10/16/2026
5
5555555
Very easy to work with and process is stress- free.
Susanne
Burbank
SD
Date:
10/16/2026
5
5555555
Smooth overall process.
Raul
Albuquerque
NM
Date:
10/16/2026
5
5555555
John is very communicative, open and helpful through every twist and turn of the process. I am so glad he was recommended to me. He always answers the phone or messages as a friend would, ready to guide, encourage and provide emotional support through the many requirements. I recommend John Tuggle wholeheartedly.
Lila
Columbus
GA
Date:
10/16/2026
5
5555555
The speed of the replies and how they would break down concepts for me as a first time home buyer.
Kenneth
Manhattan
KS
Date:
10/16/2026
5
5555555
Laura was incredibly thorough with loan details and supportive of our goals. As first time home buyers, we needed some extra education along the way and Laura/Fairway were great at responding quickly.
Caitlin
Lake Mary
FL
Date:
10/16/2026
5
5555555
Kyle and his team are amazing!! The communication and overall experience was a 10 out of 10!!!
Sandra
Williams
AZ
Date:
10/16/2026
5
5555555
This was my first time going through the home-buying process. Tyler and his team did an amazing job at explaining each step and answering any questions I had throughly. Everyone I spoke to was very kind, knowledgeable, and had timely responses which helped make our process go smoothly and on pace for the closing date we wanted. Would highly recommend to anyone looking to purchase a new home!
Kennedy
Middletown
OH
Date:
10/16/2026
5
5555555
Everything from the responsiveness, to the friendliness, the kindness and understanding and paitence with us being first time homebuyers.
Catherine
Sioux Falls
SD
Date:
10/16/2026
5
5555555
Nick is great to work with
Lane
Sioux Falls
SD
Date:
10/16/2026
5
5555555
We cannot say enough wonderful things about Todd Branson! From beginning to end, Todd made the mortgage process an exceptional experience. His professionalism, knowledge, responsiveness, and genuine dedication to his clients are truly second to none. Todd went above and beyond to make sure everything went smoothly, always taking the time to answer questions, explain the details, and keep us informed every step of the way. His attention to detail and commitment to providing outstanding customer service gave us tremendous peace of mind throughout the process. Buying a home is a major milestone, and having someone like Todd in your corner makes all the difference. He truly cares about his clients and takes pride in delivering an exceptional experience.
Fred
Lake Winnebago
MO
Date:
10/16/2026
5
5555555
Very professional, good communication, always willing to help in anyway. Super friendly and very kind. She was a pleasure.
Anna
Las Vegas
NV
Date:
10/16/2026
5
5555555
Clear communication, timely and flexible meeting and response times, built confidence that he and his team were trustworthy
Jenna
Huntington
VT
Date:
10/16/2026
5
5555555
CJ and his team did everything in their power to get our loan closed on time and as offered. They communicated all details throughout the entire process in a timely and professional manner.
Diane
Fruit Heights
UT
Date:
10/16/2026
5
5555555
Our lender, Tori, made everything seem very simple and easy on our end. She answered all our questions and was very transparent with everything.
Samuel
Sierra Vista
AZ
Date:
10/16/2026
5
5555555
I gave a great rating because the communication was excellent throughout the entire process, from beginning to closing day. Everything was clear, well-organized, and easy to understand, making the entire experience smooth and stress-free.
Yaritza
Tolland
CT
Date:
10/16/2026
5
5555555
Explained everything and was ready to handle any issues that came up right away .
Jack
Fort Worth
TX
Date:
10/16/2026
5
5555555
Professional, communicative, rapid responses to questions. Friendly.
Amy
Winston Salem
NC
Date:
10/16/2026
5
5555555
the whole thing
Nathan
Bellaire
TX
Date:
10/16/2026
5
5555555
I was out of the country at the onset of the process. Mendy made it very simple and accommodating.....
Joey
Burleson
TX
Date:
10/16/2026
5
5555555
The process was very easy and quick.
Kelly
Smyrna
GA
Date:
10/16/2026
5
5555555
Very good with explaining certain items of loan terms and conditions promptly and throughly.
Kanen
Arkadelphia
AR
Date:
10/16/2026
5
5555555
Lucas is responsive, thorough, and easy to work with. He provided scenarios to address our concerns. We trust him and would work with him again.
Eliana
Needham
MA
Date:
10/16/2026
5
5555555
Great communication, answered all of my questions, made this process as enjoyable as buying a home could be
Amy
Spring
TX
Date:
10/16/2026
5
5555555
Luke was readily available anytime I had questions, always eager to explain things, and so encouraging throughout the whole process! Very thankful to have had his expertise these past few months and going forward as well.
Steffi
Willmar
MN
Date:
10/16/2026
5
5555555
Becky is so kind and personable. Answered all our questions at any hour and eased our worries every time!
Rachel
Watertown
WI
Date:
10/16/2026
5
5555555
Excellent and quick communication. Kind and patient with me whenever I asked questions. No matter how dumb they may have been at times, you never made me feel dumb, and you always explained everything clearly and professionally. I felt like you treated me like a person, not just another customer. Throughout the process, I felt like you all prioritized my long-term financial well-being over your own profits, and I always felt you were genuinely looking out for my best interests rather than trying to maximize every opportunity for gain.
Scott
Chanhassen
MN
Date:
10/16/2026
5
5555555
Tommy was very prompt on respsponses and very helpful during the process.
Kyle
Granger
IN
Date:
10/16/2026
5
5555555
EVERYTHING. First time home buyer and this amazing team made it feel amazing! Such a strong team I had on my side and wouldn't want to have it any other way!
Jonatan
Oak Forest
IL
Date:
10/16/2026
5
5555555
I have lots of questions . Chris was patient and always available for question.
Ann
Grayson
GA
Date:
10/16/2026
5
5555555
Jamie kept us up to date and informed on all aspects of the loan and when we had questions or problems he was readily available to assist.
Brenda
Salado
TX
Date:
10/16/2026
5
5555555
Laura , we Thank you for ur patience, quick responses and for making stressful process feel so smooth.Your clear explanations and constant support made all the difference. We couldn't have done with out you.A BIG THANK YOU.
VISALI
Temple
TX
Date:
10/16/2026
5
5555555
The short time it took. After being dragged around for 7 months i was happy to finally get this over with
Emily
Dunlap
TN
Date:
10/16/2026
5
5555555
Becky was available any time of day, even on short notice, to get to a fast closing. She was proactive, informative, and extremely knowledgeable to help us navigate the complexities of buying our home.
Thor
Burnsville
MN
Date:
10/16/2026
5
5555555
Communication was on point. being new to the home buying process, I was told what to do in advance to make sure everything they needed from me was sub on time to keep the process rolling smoothly and quickly. Every question i had was answered without making me feel like a dummy...lord knows i asked some pretty dumb question. Jacob and his team did an excellent job.
Simeon
Casper
WY
Date:
10/16/2026
5
5555555
Danny and his team made themselves available whenever I needed to answer my questions... including for 1.5 hours on a Tuesday night. They were never condescending and always transparent... their help made the home buying process so much less intimidating.
Katy
Houston
TX
Date:
10/16/2026
5
5555555
Great job as always!!!
Jenny
Holden Beach
NC
Date:
10/16/2026
5
5555555
They never give up on me .
Carolyn
Deerfield Beach
FL
Date:
10/16/2026
5
5555555
How on top Seth was with everything. his attention to detail , communication, cus service.
Lily
Laconia
NH
Date:
10/16/2026
5
5555555
Nate kept us in the loop and was very helpful.
Timothy
Mechanicsburg
PA
Date:
10/16/2026
5
5555555
Christina was always available, we were visiting area so her accessibility made our lives easier . Great service and answered our questions with accuracy as well as kindness .
Jenifer
Bastrop
TX
Date:
10/16/2026
5
5555555
Mrs West was continually checking on us with updates every week or sooner when nessasary also was the rest of her team we were never in the dark we have purchased several homes in our lifetime and this been our best experience Thank you
Jesus
Las Vegas
NV
Date:
10/16/2026
5
5555555
"Hi Kim! We just wanted to say a huge thank you to you and your team for working so hard to find the right lender for our new home. We know our situation was unique, but you made a stressful process feel so much easier and put us completely at ease. We are so happy and grateful for all of your hard work!
Sherron
Knightdale
NC
Date:
10/16/2026
5
5555555
Craig was professional and personable throughout the entire process. He helped us explore various options to find out what would work better for us. Craig was great to work at all times.
David
Mesa
AZ
Date:
10/16/2026
5
5555555
The knowledge an expertise on loan products, approval / underwriting process, etc. Never once doubted that you all knew what you were doing!
Brittany
Wentzville
MO
Date:
10/16/2026
5
5555555
Timely, curtious service, and well organized.
Richard
Innsbrook
MO
Date:
10/16/2026
5
5555555
Excellent communication and helped at every turn! No matter what i was having issues with she was one phone call away and guided me theough everything with great patience
Edward
Cedar Grove
TN
Date:
10/16/2026
5
5555555
She was with us every step of the way, she answered every question we had even the little things, hands down best loan officer! She's great!
Jose
Watford City
ND
Date:
10/16/2026
4
4444444
We got approved that's a positive but we didn't find out until the day before we were suppose to close that everything was approved. As the buyer that's nerve wracking.
Marcus
Chelsea
AL
Date:
10/16/2026
5
5555555
Christian Peter Chacon is hands down the best loan officer we've ever had! The whole process was remarkably fast from our first questions to closing . He's very knowledgeable, does all the research for you, easy to reach, and explains all the options in detail. He made spreadsheets and discussed the various scenarios so that we could choose wisely what would work best for us. We are very pleased with the communication, rapid responses, and trustworthiness. We highly recommend Christian Peter!
Daisy
Helotes
TX
Date:
10/16/2026
5
5555555
Alyssa was extremely communicative and reliable. She answered every question a first time homebuyer could have. Her help led me through the process quickly and seamlessly. I am so grateful to have had her on my team!
Alexis
Ely
MN
Date:
10/16/2026
5
5555555
Awesome communication. Always available and willing to answer questions. Worked very quickly and made the whole process very smooth and easy to understand. Thank you Tori and team!
Giselle
Sierra Vista
AZ
Date:
10/16/2026
5
5555555
Mark was very informative and prompt will definitely use again in the future
Nicholas
Racine
WI
Date:
10/16/2026
5
5555555
The communication with Matt and his team that helped me was great. They made me feel comfortable and confident the entire time.
Lauren
Ingleside
IL
Date:
10/16/2026
5
5555555
This was our 3rd loan working with Diane and Serci and tgey have always been friendly and helpful and downright easy to communicate with. they don't mind questions and are always helpful explaining when we did have questions.
David
Pomona
KS
Date:
10/16/2026
4
4444444
Very helpfu.
Danne
Ocean View
DE
Date:
10/16/2026
5
5555555
Bruce was consistently there with a patient and thorough answer for our many, many questions. Always had the info we needed and kept things moving for us.
George
Concord
NC
Date:
10/16/2026
5
5555555
Very personable , always was available to answer questions, and very knowledgeable !
Emma
Virginia Beach
VA
Date:
10/16/2026
5
5555555
Your team was very knowledgeable and efficient.
Lucero
Howell
NJ
Date:
10/16/2026
5
5555555
Great communication, positive attitude and patience! All things you hope come with the home buying experience, and we definitely got that with Laura!
Christopher
Lake Mary
FL
Date:
10/16/2026
5
5555555
The quick and effective communication made the process much easier.
Samuel
North Canton
OH
Date:
10/16/2026
5
5555555
The team was so helpful and friendly! i could call or text them anytime and they would help.
Melissa
Blytheville
AR
Date:
10/16/2026
5
5555555
Fast efficient
Frank
Ravenna
OH
Date:
10/16/2026
5
5555555
all my questions were answered and i like how the loans were compared to find us the best rate
Julie
Chardon
OH
Date:
10/16/2026
5
5555555
The communication and the help from the fairway team
Luis
Howell
NJ
Date:
10/16/2026
5
5555555
Great experience all around. Very transparent through the whole process and everything was taken care of from beginning to end.
Rickie
Chattanooga
TN
Date:
10/16/2026
5
5555555
Nick and everyone there were amazing to work with! They were able to answer all of our questions and guide us throughout buying our first home!
Ashley
Brookings
SD
Date:
10/16/2026
5
5555555
Fast responses to any questions.
Matthew
Dracut
MA
Date:
10/16/2026
5
5555555
accessible, knwoledgeable and willingness to help
Luciana
Chestnut Hill
MA
Date:
10/16/2026
5
5555555
Sharon is the best! She is an absolute joy to work with and is very efficient.
Sarah
Elko
NV
Date:
10/16/2026
5
5555555
Nicole was extremely efficient, helpful, and knowledgeable. She helped us make sure we had everything we needed on time, and was with us every step of the way. She made the home buying process so much easier and less stressful than I thought it would be.
Margaret
Victor
NY
Date:
10/16/2026
5
5555555
Fast and detailed responses followed with kindness
Evan
Winchester
NH
Date:
10/16/2026
5
5555555
Communication, Clarity, and Ease of working
Rohan
Westfield
IN
Date:
10/16/2026
5
5555555
Excellent to work with
Charles
Grayson
GA
Date:
10/16/2026
5
5555555
Signing was very quick and easy! Overall experience was very pleasant
Alyssa
Wichita
KS
Date:
10/16/2026
4
4444444
Mike was so friendly and was willing to answer our questions, explain them and walked us through it all. Thanks Mike! He was very patient with us.
Sally
Alliance
OH
Date:
10/16/2026
5
5555555
Que fue muy rápido
Maria
Aurora
IL
Date:
10/16/2026
5
5555555
5.0 Stars!
Maria
Date:
10/16/2026
5
5555555
Danielle, is very knowledgeable and professional. She made the process smooth and easy to understand and accomplish. I highly recommend her and her co-workers, to anyone looking to buy a home. Thank you, Danielle.
James
Date:
10/16/2026
5
5555555
Everything went as expected and Sherry was quick to lock in our rate before they climbed very appreciative!
Lia
Gilbert
AZ
Date:
10/15/2026
5
5555555
Jonathon was great to work with as was Parris. Always on top of what was going on and Quick at answering any questions thru the whole process. Excellent customers relations.
Ryan Carlson
Date:
10/15/2026
5
5555555
Great to work with a real pro!! Thanks, Barry!
Fiore Pignataro
Date:
10/15/2026
5
5555555
Communication, proactivitly, professionalism, confidence.
Fiore
Seattle
Washington
Date:
10/15/2026
5
5555555
Communication was great and timely. All questions were answered promptly ans throughly.
Morgan
Edwardsville
KS
Date:
10/15/2026
5
5555555
Easy and seamless process! Was able to get all documentation completed via the web and was set up for remote notary since we were living in Australia when we purchased our new home in Magnolia. thanks for all your help!
Ilissa
Magnolia
TX
Date:
10/15/2026
5
5555555
Gina and Jennifer are the BEST in KC! They made the mortgage process so easy and kept us in the loop every step of the way. Her team helped us completely change our loan two weeks prior to close due to unforeseen circumstances and they never missed a beat. She makes a difficult process easy and painless! Thank you Gina and team for helping us buy our dream home!
Ellie Currence
Date:
10/15/2026
5
5555555
Great communication and very timely and fast responses as well.
Sarah
Scottdale
GA
Date:
10/15/2026
5
5555555
When homeownership felt impossible, Ken helped us make it a reality! We reached out to him for help navigating a home loan with down payment assistance, and we are so thankful we did. From start to finish, Ken was wonderful to work with. We faced several setbacks and unexpected hiccups throughout the process, including a major setback less than 24 hours before closing, but Ken went above and beyond to help us get everything worked out. Buying your first home can be overwhelming, especially when things don’t go as planned, but Ken was there to help us navigate it all. He truly cared about helping our family get into our first home, and that meant more to us than he knows. We are so grateful for Ken and all the time, effort, and care he put into helping us become homeowners. If you’re looking for a lender who will work with you, advocate for you, and help you through the hard parts, we cannot recommend Ken at Fairway Home Mortgage enough! Thank you, Ken, for helping make this dream a reality for our family! 🏡❤️
Lacey
Date:
10/15/2026

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers