Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairway's AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
home
About Us

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Derick went above and beyond. When I was having trouble with one of the credit reporting agencies, he called with me and we sat on hold for over an hour. This was the easiest and best home buying experience I have had.
Holly
Copperas Cove
TX
Date:
8/4/2026
5
5555555
He was amazing to work with
Kelly
Williston
ND
Date:
8/4/2026
5
5555555
Communication
Michael
Edina
MN
Date:
8/4/2026
5
5555555
The entire lending process was smooth, professional, and stress-free. My lender was responsive, knowledgeable, and kept me informed every step of the way. They answered all of my questions promptly, explained everything clearly, and worked hard to ensure I had the best possible experience. I truly felt supported throughout the process and would highly recommend them to anyone looking for a reliable and trustworthy lender.
Cynthia
Charlotte
NC
Date:
8/4/2026
5
5555555
Dennis and his team made each step so smooth, taking so much time to simplify and explain everything to me. When I finally found a home, they helped me get everything ready for closing very quickly and efficiently so I was ready to close weeks before I actually needed to close. They were also very transparent with me when things came up that might hurt me later on and did their best to help me understand what I could manage. I will highly recommend this office for anyone who is trying to find a quick responding, kind, and helpful loan agent. Thank you, Dennis!
Ethan
Orrville
OH
Date:
8/4/2026
5
5555555
Ericka and her team really made me feel cared for. Especially when it came to getting the lowest closing costs and the best interest rate. I felt like I was the only client they had.
Jason
Thornton
CO
Date:
8/4/2026
5
5555555
..........
Nicolas
Columbia City
IN
Date:
8/4/2026
5
5555555
Louise was very knowledgeable and responsive during the process. She helped us to understand each step and feel confident in our decisions. She is a joy to work with!
Cecilia
Wilbraham
MA
Date:
8/4/2026
5
5555555
Questions always answered promptly, minium hassle for paper work required, and communicating with email and text helped me remember tasks that needed to be done.
Jason
Graham
NC
Date:
8/4/2026
5
5555555
I was consistently communicated with, knew where in the loan process I was, and it was very easy to upload my documents.
Ashton
Massillon
OH
Date:
8/4/2026
5
5555555
Sharla and her whole team were awesome as we went through this experience as first time buyers. They kept us informed and made all of the actions clear to complete. Sharla even helped find us lower closing costs on our last day in the volatile market! Every fear we had of the craziness of getting your first mortgage was put at ease working with Sharla's Rockstars!!
Jeannine
Salt Lake City
UT
Date:
8/4/2026
5
5555555
Was very nice and really knew what she was doing . when we didnt didn't get the first house she made us feel like the hunt was far from over. overall very satisfied
Samuel
Williston
ND
Date:
8/4/2026
5
5555555
Good communication
Austin
Pierce
CO
Date:
8/4/2026
5
5555555
Great communication. Was able to accomplish all our needs.
Daniel
Manassas
VA
Date:
8/4/2026
5
5555555
Great communication and outcome for my needs.
Brian
Gladys
VA
Date:
8/4/2026
5
5555555
It was easy
Dylan
Atwater
OH
Date:
8/4/2026
5
5555555
We didnt think owning a home was possible and he made it happen with little money coming out of our pockets
Michelle
Painesville
OH
Date:
8/4/2026
5
5555555
the ease of buying our 1st home
James
Milwaukee
WI
Date:
8/4/2026
5
5555555
This was my first time buying a home. Anita made the process very easy and kept in communication throughout the entire process and even after! 11/10!
John Frank
Kansas City
MO
Date:
8/4/2026
5
5555555
Dottie helped us out a lot was a pleasure working with her
Owen
Wichita
KS
Date:
8/4/2026
5
5555555
Barry provides excellent service and communication. He is a joy to work with.
Lisa
Normandy Park
Washington
Date:
8/4/2026
5
5555555
You made my wife happy
Donald
Robinson
TX
Date:
8/4/2026
5
5555555
The ease of this process was a pleasant surprise. Ben Tobias guided us throughout and I am so thankful to have made it through stress free.
Monique
Litchfield Park
AZ
Date:
8/4/2026
5
5555555
Great from start to finish with no issues ir concerns. Catie is very good
David
Litchfield Park
AZ
Date:
8/4/2026
4
4444444
We were pleased with our service from Orlando. We got a little frustrated by all the last minute changes/requirements/requests, but it all turned out well. I appreciate his attention and prompt response to communications. Thank you for your service.
Heather
Osage Beach
MO
Date:
8/4/2026
5
5555555
Very personable. Figured we've known each other for years
Nicholas
Neenah
WI
Date:
8/4/2026
5
5555555
The attentiveness and quick response
Maribel
Oak Park
IL
Date:
8/4/2026
5
5555555
Mike was very responsive and helped us lock in a lower interest rate.
Lisa
Rockingham
VA
Date:
8/4/2026
5
5555555
Matt made sure the numbers worked for me and that everything went smoothly with my refinance. Highly recommend.
Toni
Minot
ND
Date:
8/4/2026
5
5555555
Christine explains things very well and is a reflective listener. She's kind and patient. She took time to get to know and understand me. Christine is very professional and helpful!!
Eva
Date:
8/4/2026
5
5555555
Amanda took her time to really ensure we were well informed and would always make herself avaialble. Constant updates were appreciated from the team
Luis
Peoria
AZ
Date:
8/4/2026
5
5555555
Michael handled the loan swiftly
Julia A
Boca Raton
FL
Date:
8/4/2026
5
5555555
Mike is a balanced professional, responsive and helpful but not overly engaged or pushy. He explains things well and is available as needed.
Allen
Dublin
OH
Date:
8/4/2026
5
5555555
Nick and his team take ownership of the process when buyers and sellers have so mich going on and take the burden off their hands. Great customer service!
John
Lago Vista
TX
Date:
8/4/2026
5
5555555
Wonderful communication and guided us along the process with clear and helpful explanations!
Carolyn
Waukesha
WI
Date:
8/4/2026
5
5555555
Jerry was very open to discussion and also open to realities of my husband and I being aoproved of a mortgage and at an appropriate rate. He was easy to speak to and very personable.
Cori
Hammonton
NJ
Date:
8/4/2026
5
5555555
Diann was super communicative and always willing to answer questions. I put an 8 instead of a 10 because my last broker requested additional information (my retirement/additional funds) which helped me get a better loan. I appreciated all the assistance and ability to work through the VA loan which I know can be more difficult!
Stacy
Worcester
MA
Date:
8/4/2026
5
5555555
The customer service was very good.
Socrates
Grand Island
NE
Date:
8/4/2026
5
5555555
Evan was responsive, knowledgeable, and was very helpful in the home buying process. It was great to work with him!
Daniel
Waukesha
WI
Date:
8/4/2026
4
4444444
Approval process
Dana
Coventry
CT
Date:
8/4/2026
5
5555555
Responsiveness and willingness to compete for business.
Donald
Grand Junction
CO
Date:
8/4/2026
5
5555555
I had already given up on financing with my former mortgage company. Danny and his entire team not only got me financed, but the process was as painless as possible.
Alan
Montgomery
TX
Date:
8/4/2026
5
5555555
Extra hustle that concerned problems that would pop up. the process, I felt like I was the priority.
James
Brooklyn
CT
Date:
8/4/2026
5
5555555
Everyone involved
Jacelyn
Baxter
TN
Date:
8/4/2026
5
5555555
Anytime I was unsure of something or had questions nathan was on it
Brandon
Beebe
AR
Date:
8/4/2026
5
5555555
Good communications and the process was easy.
Chris
Madison
AL
Date:
8/4/2026
5
5555555
Jake was very responsive and knowledgeable in every aspect of the process
Cindy
Shelton
WA
Date:
8/4/2026
5
5555555
Great communication. This was our first purchase of a home, and the ability to communicate efficiently and timely made the process very easy for us.
Andre
West Chester
OH
Date:
8/4/2026
5
5555555
Timely and very helpful with explaining the numbers and details.
Gavin
Lakemoor
IL
Date:
8/4/2026
5
5555555
Brady was so helpful during this entire process
Jessica
Gladys
VA
Date:
8/4/2026
5
5555555
Answered all the questions I had and helped every step of the way
Kolton
Glendale
AZ
Date:
8/4/2026
5
5555555
It was so smooth and the process was a breeze with fairway
Lauryn
Gretna
VA
Date:
8/4/2026
5
5555555
Extremely responsive, informative, presented options, and smooth process.
Chad
Seaside
OR
Date:
8/4/2026
5
5555555
I have depended on Brad for the financing of the past couple of homes and I would lean on him again should I ever choose to refinance or buy/sell a different home.
Jessica
Shoreview
MN
Date:
8/4/2026
5
5555555
Crystal is so easy to communicate with, and shes super helpfu!
Ninoshka
Killeen
TX
Date:
8/4/2026
5
5555555
The speed and responsiveness and the number of people that were available to assist.
Lorenz
Victorville
CA
Date:
8/4/2026
5
5555555
Super detail oriented and dedicated- helped me work through some of the regulation changes coinciding with my loan and taking time to explain the process to me. Will reach out again next time im in the market!
Matthew
Chamblee
GA
Date:
8/4/2026
5
5555555
Michelle relieved the anxiety and stress of the process. She was comforting and thorough in explaining all aspects of the process and what to expect. She was honest in what to expect. She ran multiple scenarios and was willing to work with me knowing I had another lender in competition. I will recommend her to anyone in the future purchasing a home. I feel like ahe is part of my friend and family group now.
Morgan
Waxhaw
NC
Date:
8/4/2026
5
5555555
It was a possitive experiance, Derek and his associates were very good, very polite and very accommadating. But it was also very stressful. The Land that we were purchasing, was a bit difficult for the loan company, but Derek stuck right with them pushing them in the right direction. Got us more money and even a lower interest rate. We would highly recommend Derek and Fairway Home Mortgage.
Wendi G
Cottageville
SC
Date:
8/4/2026
5
5555555
Shannon was very quick to respond. He helped us over the course of 5 months. Being a first time home buyer I had a lot of questions and Shannon was always there to answer them. He was always kind and supportive. He completely changed the way this process went for me. I would reccomend him to any and everyone.
Brynn
Cloquet
MN
Date:
8/4/2026
5
5555555
Good communication, connections, and availability
Sarina
Deatsville
AL
Date:
8/4/2026
5
5555555
Jennifer and her associates were all helpful and offered quick reponses. They made the home buying process very easy and I can't thank them enough for all of their assistnce.
Linda
Star
ID
Date:
8/4/2026
5
5555555
It was great to find a resource like Art. A client recommended him to me and by the end of our first conversation I knew that I would like to work with him. Shortly after, another client of mine came rejected from another lender due to credit issues and told they would be 9-12 months away. Art put a simple and executable plan in place for them to improve their credit and they were approved for a mortgage within weeks! They're now in their dream home!
Jarel
Date:
8/4/2026
5
5555555
Thank you helping us out. It was greatly appreciated.. now, my wife can quit worrying about our finances..Thank you sooooopo much!
Shawn
Laveen
AZ
Date:
8/4/2026
5
5555555
We got the mortgage done in three weeks which is fast. Some things could have gone more smoothly but there is always going to be something that comes up as a problem. Currently we're in the cabin and loving the lake!
Melissa
Sarona
WI
Date:
8/4/2026
5
5555555
Scott is the absolute BEST
Leonardo
Orland Park
IL
Date:
8/4/2026
5
5555555
You were usually available and understand of my unique situation.
DeAndre
Powder Springs
GA
Date:
8/4/2026
5
5555555
We had a seamless process from onboarding to walking through each and every step/ option to purchase of propert.
Divesh
Oak Creek
WI
Date:
8/4/2026
5
5555555
Leigh was wonderful to work with throughout the entire mortgage process. My situation was more complicated than most, and she was patient, knowledgeable, and always willing to answer my questions. She kept me informed every step of the way and worked hard to find solutions when challenges came up. I always felt like she genuinely cared about helping me get into my home, and her communication and professionalism made a very stressful process much easier. I truly appreciate everything she did and would highly recommend her to anyone looking for a mortgage lender.
Heather
Fountain Inn
SC
Date:
8/4/2026
5
5555555
Constant communication and overall structure.
Zachary
Rockville
VA
Date:
8/4/2026
5
5555555
Jennifer and team were incredibly helpful throughout the entire process. They were always quick to respond, kept us informed with regular updates, and made sure we knew exactly where things were every step of the way. They also helped us close on our home sooner than the typical timeline, and the entire process was smooth and hassle-free. We truly appreciate their professionalism, responsiveness, and dedication. I would definitely recommend Jennifer and her team to anyone looking for a seamless home-buying experience
Tanvi
Mc Donald
PA
Date:
8/4/2026
5
5555555
Becky helped us get our new home. We are so excited to be here, and can't thank her enough.
Bobby
Shelton
WA
Date:
8/4/2026
5
5555555
Christina and Brad were very easy to work and communicate with. They helped close th eloan ahead of schedule and made the process smooth from beginning to end.
Russell
Austin
TX
Date:
8/4/2026
5
5555555
Barb was available any time I needed to explain whatever I didn't understand. She was very kind and personable. She also tried very hard to help us get the house we wanted!
Jessica
Bethel Park
PA
Date:
8/4/2026
5
5555555
Honestly this process was smooth, seamless, and made a stressful situation a little less stressful. We closed 2 weeks ahead of schedule.
Ashley
Ashland
OH
Date:
8/4/2026
5
5555555
Lora abd her team went above and beyond at every opportunity given to them. great communicatio, extra touches to show she cared, she brought me donuts from and coffee from the best donut place in town! I couldn't imagine doimy business with anyone else
Jason
Baxter
TN
Date:
8/4/2026
5
5555555
easy and fast
Ronnie
Monroe
GA
Date:
8/4/2026
5
5555555
The team was knowledgeabl, responsive and made the entire loan process smooth and stress free.
Caroline
Irving
TX
Date:
8/4/2026
5
5555555
Megan went above and beyond to find a way to make our dream of owning our first home come true. She was very communicative, explained things clearly, and always followed up promptly. Megan was a JOY to work with.
Samuel
Finlayson
MN
Date:
8/4/2026
5
5555555
Monica Rucker with Fairway Home Mortgage was absolutely the best! We originally started with another lender who ended up not being able to get our loan closed. Monica and her team stepped in, quickly gathered all the paperwork we needed, and worked tirelessly to keep our original closing date without any delays. My husband and I even joked that we wished we had gone with Monica from the very beginning. Not only did she save the deal, but she also got us a better interest rate! Throughout the entire process, she and her team were incredibly helpful, responsive, and professional. We are so grateful we found them, and I will gladly recommend Monica Rucker and Fairway Home Mortgage to anyone looking for a mortgage lender.
Kaytlin
Kaufman
TX
Date:
8/4/2026
5
5555555
Nicole was prompt and great to work with.
Jennifer
Grand Junction
CO
Date:
8/4/2026
5
5555555
Chris was very patient and thorough in explaining everything to us. Everything was done professionally and in a timely manner even when we needed to rush things a bit. He answered all of our questions and kept us on track.
Karen
Tucker
GA
Date:
8/4/2026
5
5555555
Dan is the Man. Proffessional and knowledgeable.
Kyle
Morton Grove
IL
Date:
8/4/2026
5
5555555
Easy to get ahold of. Quick to answer questions
Glen
Snellville
GA
Date:
8/4/2026
5
5555555
Our experience was great because we could feel the intentionality of Malcolm and his team. They answered all our questions and when we did not know something explained so that we can better understand. As a first time home buyer the process can be overwhelming and Fairway helped us through those feelings.
Britney
Pasadena
MD
Date:
8/4/2026
5
5555555
Nancy Collins made it an amazing experience. She keeped me informed throught the process and made my closing date in a record time. I am very happy and would use her again as well reccomend her.
Valerie
Dalton
GA
Date:
8/4/2026
5
5555555
Communication greatly helps with the whole process.
Cedric
Waco
TX
Date:
8/4/2026
5
5555555
Michael was quick to respond to all my questions was super friendly and very knowledgeable !!
Tiffany
Adamsville
AL
Date:
8/4/2026
5
5555555
Jake was so easy to work with and explained everything so well! great communication and everything was done in a timely manner.
Susanna
Allen
TX
Date:
8/4/2026
5
5555555
The process was seamless and made the transition easy.
Megan
Wichita
KS
Date:
8/4/2026
5
5555555
Trevor made the process very easy & we were approved & closed within 3 weeks. He was very knowledgeable about the products we were interested in & kept us well informed during the whole process.
Debra
Olathe
KS
Date:
8/4/2026
5
5555555
Professiona. polite and experience. great advice patient.
Anastasia
Frisco
TX
Date:
8/4/2026
5
5555555
You guys handled everything really nicely.Everything went very smoothly without any hiccups!
Kurstie
Allenton
WI
Date:
8/4/2026
5
5555555
Easy, helped along the way. Got it done.
Kathryn
Gladewater
TX
Date:
8/4/2026
5
5555555
Very warm and welcoming. Actually took questions anytime-via the telephone! Personal! Made our journey so much easier.
Diana
Cleburne
TX
Date:
8/4/2026
5
5555555
Clint was incredibly helpful throughout the entire process. His videos explaining everything were very helpful! He answered all our questions very effectively and he was great to work with!
Jesse
Tuscaloosa
AL
Date:
8/4/2026
5
5555555
We really appreciated you and your teams work making sure our loan was ready so quickly and for helping us scramble to make important changes at the last minute. You guys were awesome!
Brandon
Longmont
CO
Date:
8/4/2026
5
5555555
My original lender Tony was great. I worked with Scott towards the end so.
April
Sauk Village
IL
Date:
8/4/2026
5
5555555
very knowledgeable, efficent and easy to work with. Everything was done in a timley manner and even went quicker than expected.
James
Olathe
KS
Date:
8/4/2026
5
5555555
Cliff was always available to answer any questions we had and guided us through the whole process
Nancy
Boca Raton
FL
Date:
8/4/2026
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Caleb Ondrusek
EVP of Technology and Innovation
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now