The level of communication. And making sure I understood the steps and whatbwas going on.

Everything went smooth and you all were on your A game!!

Easy process and good communication, loved that is was local and personal

Lucas was very responsive and super helpful with all my questions!

Everyone helpful and friendly. Answered all my questions quickly.

the service was professional, and the entire process was smooth and stress-free. I truly appreciate the excellent communication and support. Highly recommended!

Joe is always a source of truth and knowledge within his profession. His team should be your first call when in search of a mortgage

Nate was great to deal with and always made sure to any questions and was very responsive. Highly recommended!

The professionalism and great customer service.

She worked really hard on our behalf.

Bryant was graet from the very beginning in reaching out and explaining the entire process. His communication was one of the deciding factors for us from the first contact we had with him. He did a great job of following up to make sure any and all questions were answered and in a timely manner. His team also continued in the same fashion with great communication and making sure we had everything we needed in order to understand the process. Not just asking for things from us but also telling us the reason why they needed it and were all very good at responding to emails/calls when we did reach out or follow up about something.

Really great comunication and education every step of the way, and you were the definition of going "above and beyond" to help us navigate our unique situation!

Thanks for everything 👍

Easy to work with. Best rates .

Quick responses. Personal feel

Thanks to Gene and his support in getting me approved for this loan and for getting me into the solar program! You are wonderful thank you for all your prompt response! It was a roller coaster and thanks for riding along with me!

Friendly and knowledgeable staff

Derek and his whole team were fantastic to work with. He and the team (especially Hannah Abell) always showed patience and responded quickly to our many questions during the process. They gave accurate and professional advice from pre-application through the closing. They were caring and went above and beyond to make us feel cared for. They served as advocates for us and we will always be appreciative. Mike and Caroline Mills Please note that this is appearing under my daughter's Google account name for some reason. This is Leonard (Mike) Mills and Caroline Mills, not Bailey Mills Gonzalez. My Google email is gcmikemills@gmail.com

Andrew and the LaMacchia team made the process of buying a home smoother by the consistent updates and proactive communication. We always knew what the next steps were and Andrew remained readily available with any questions or concerns. Him and his team were also encouraging throughout this process. Thank you so much for the support! From the Shockey family!

Michael was professional, kind, and quick! made the process so enjoyable & process was such a breeze.

good customer service

Roman was communicative and quick with responses! He outlined each step clearly. It was easy to understand what was happening and when. Highly recommend.

Thanks Chris for working with us on this loan. Appreciate your support.

Great communication and super friendly. Made sure I understood every step.

Laura Franks provided an exceptional lending experience for my buyers. From start to finish, she was attentive, patient, knowledgeable, and consistently communicative. She took the time to explain every step clearly, making sure my clients felt informed and supported throughout the process. Although this wasn’t their first home purchase, Laura’s level of care truly stood out to them. She even attended closing a personal touch that meant a great deal to all of us. As a REALTOR®, I value a lending partner who pays attention to the details, follows through, and works alongside everyone to get our clients to the closing table. Laura delivered on all of that. I’m grateful for her partnership, highly recommend her, and look forward to working with her again!

knowledge and response time

quick and thorough communication

Josh was very responsive and patient with our questions. He explained the process well all along the way. He went above and beyond what we expected! However, I wasn't a big fan of the "upselling" that Fairway threw our way for this coverage and that and things like the "madecard" rewards card. We're so "decision fatigued" during and after buying a house, just coming out of fight/flight mode from making sure we're reading all the fine print of all the documents we're signing, I'm not really interested in more decisions, more fine print, more people trying to sell me something. I think the reason for the frustration is that this kind of is becoming more common everywhere you go/look. Every app you use and business you frequent wants upsell you something. Josh was great, but honestly, this did leave a sour taste in my mouth about Fairway.

Ashley made the entire refinancing process smooth and stress-free. She was helpful, responsive, and great to work with from start to finish. We truly appreciate her help!

Zach was wonderful to work with! He answered every question with care and was always quick to respond. His attentiveness and support made the entire experience smooth and reassuring. We truly appreciate his help and wholeheartedly recommend him!

Very helpful with guiding us through all the steps in this process.

great communication and dedication to figuring out the loan

Lee made our homebuying experience great by being supportive, patient, and always willing to answer our questions. His guidance helped us feel confident throughout the process. We’re so grateful for his help in making our new home a reality!

Communication

Friendly, efficient, and oersonal service

Very personalized service and very helpful advice for first time home owners like us!

You guys we're so informative and eager to execute our goals. THANK YOU

Havens dedication to us the client and the process showed in every aspect. we are very thankful to haven and the fairway team for seeing this through to the end!

They maintained constant communication and they provide a lot of additional services, some complementary, that are helpful for first time homebuyers to settle into their new home.

It was seamless and wonderful.

Was very responsive with all our emails and was very detailed with everything we needed to know about being first time home buyers.

Brian is just so easy to work with! Communicates in a timely manner and always answers any questions!

Ben was in constant contact via email or text with me sharing updates and information. The process was real smooth, questions were answered in a timely manner, I felt very comfortable with Ben and the others that worked on my loan. For me the communication of the loan process and each step of my loan was very important. A huge thumbs up to Ben and Fairway Home Mortgage team. :)

You & your team were on top of everything & we were well informed

Responsive and efficient

Never had consistent communication like I fid with Dan & Fairway! Even when it wasn't news, I was wanting to hear, they were still so consistent and regular in their communication, which is the most important thing to me!

attention to detail, swift communication, professionalism, courteous

Communication and seamless transaction

Advice and prompt upaste on proc

How easy you made the whole process for us

First, Jennifer showed herself friendl, took me by the hand and guided me throughout the entire proces. She was always very supportive and transparent. She is about business and I wouldn't have had it any other way. I genuinely love Jennifer🙏🏽😘

The communication between Kirk and The whole team along with Michael out realtor was great! Thank you guys!

Communication

The communication was amazing every step of the way!

Just the added level of care. Every step was above and beyond by Ashlee and her team

Great working wirh Michael

Joey was there each step of the way and provided exceptional service and support. Joey should probably be promoted due to his skill level.

Sarah really took the time to talk through our loan with us. She was patient in helping us understand the process. She was also very communciative with us and the team, which took a lot off our plate.

Jennifer did a excellent job communicating through the entire transaction.

Not Applicable

Brian made the process easy and did a very good job educating me on various mortgage aspects throughout the process.

Thoroughly reviewed and explained all of our options to ensure we chose the best one

Jeff helped me everu step of the way when buying my first home. Available all hours of the day, never failed to answer any questions and explain what was going on.

Time was of the essence and with that, the efficency of the process with the team at Fairway was unmatched. All of the people I dealt with were very helpful and knowledgeable and got us where we needed to be to buy our first home.

Kevin made the experience as stress-free and manageable as possible. He was always so positive and cheered us on. He was available for any and all questions along the way!

Great job in a complicated (for us) transaction

Time, availability, honesty, doing the right thing, communication, patience

Crystal was very patient and informative with the whole process, she made buying my first house very easy. I really appreciated how she was able to explain what benefits I qualified for, and how she was able to explain everything in a lingo I understood. Even after closing she continues to offer her experience in loans when I asked her questions.

The communication and ease of everything was extremely helpful and make the whole process stress free!

Malcolm was great. It was a very stressful process, especially with paperwork deadlines. I would get paperwork and it would say I need this back immediately sometimes the same day or the next day. I would have appreciated having a timeline of when things needed to be done and having at least a 2 day window.

Fast and easy to work with!

Michele was the best, great communication and she was extremely thorough.

Our home-buying process got really complicated but Jake helped us with each step and made it feel a lot easier. He was so kind and helpful and always quick to respond and answer all of our many questions. And as a huge bonus, he found us a loan that works perfectly for us and leaves us lots of spending room for fun renovation projects. Buying our dream home would not have been possible without him.

We were very eager to close on this home we just bought, and Bob went above and beyond for us. He helped us even on his weekend, to get an offer in, and double check in advance we would be approved for a condo loan. He also helped us lock in a better rate during these higher interest times, and informed us on all the steps along the way. He still had us closing in under 3 weeks, even with the appraisal. Very thrilled with our 2nd home buying experience with Bob Martin!

Very knowledgeable and quick to respond

Steven is always glad to assist. If he can't help you, he will find someone who can. He will go that extra mile to get the job done. This is a rare quality to have in 2026. I enjoyed speaking with him. Always calm, positive and professional. Service with a smile! Thank you Steve!

He answered all my questions, even the dumb ones, and didnt talk down to me just because of my age like some loan officers have.

I had a wonderful home-buying experience thanks to my amazing loan officer team! They were kind, knowledgeable, patient, efficient, and always willing to help throughout the entire process. They took the time to answer my questions, explain everything clearly, and make sure I felt comfortable and informed every step of the way. Buying a home can be stressful, but they made the process so much easier and less overwhelming. Their communication, professionalism, and genuine willingness to help really stood out to me. I always felt like they cared about my experience and wanted the best for me. I’m truly grateful for all their hard work and support in helping me reach this exciting milestone. I couldn’t have asked for a better team to guide me through my home-buying journey. I highly recommend them to anyone looking to purchase a home. Thank you all for making this such a positive and memorable experience!

The peace of mind knowing my team was able to do almost everything for me, answering all the questions I needed and the customer service with the friendliness was perfect. I was honestly terrified going into this but my view was completely flipped with my team!

Everyone on the Fairway team! They guided me through the entire process. This is best service I've ever had in general. I wouldn't know what to do when buying a home.

Great communications service and great rate!

Jake answered every question i had! Made sure to send me everything i needed and still is able to reach out to jake if i have any further questions

no i will not

Great communication, attentiveness, and care throughout the process from start to finish.

Mat was great. He was very good with communication and I really appreciate him working with me and being very reasonable and professional.

Garrett and his team were on top of everything. Great communication.

Timely responses and communication

Communication

Providing us multiple options plus also having the option to customize to our needs. The loan application process was well managed and we were given updates throughout the different milestones so we always had the status of our loan. The web dashboard was also a convenient way to upload and see all the documents submitted and signed, and another way to check status. We also appreciated the explanation and walkthrough of all the different parts of the loan and included costs. It was a pleasant experience for a first timer. Thank you so much!

Jeff helped my husband and I a lot and everything went very smooth

Responsive helpful and reassuring

Don is definitely someone i would recommend to anyone looking to purchase a home. He was very thorough and honest throughout the entire process. I never thought i would be able to purchase a house for my family & Don made sure to show me it was possible by doing everything he could to make sure i was approved. My family & i are beyond grateful for Don & his team! Don & Lisa Jensen are in fact the dynamic duo! Don & his team, my family & i thank you guys for making this process as easy and stress free as possible. You guys are amazing! Thank you!

Aaron was always prompt and transparent. He was like family throughout the whole process and even after.

We are soooo greatful!

Jack is a great guy. Very helpful and supportive through what is a stressful time. Everyone i dealt with during the process was great.

Alison was always available and ready to answer all questions or concerns I had. She was also great at explaining every step along the way

Sharone Hoadd was such an amazing and patient person . awesome!!!!

Your communication and willingness to assist as quick as possible was a huge help.

Beata and the team made everything very understandable and accessible throughout the process. I always knew that they would be happy to answer my questions.

good communication and a willingness to help you