This is our third home we have purchased, that is my wife Jane and I. Patty is like family and so easy to talk to and to be honest with. I know our credit isn't the greatest but there was no shame in calling and telling Patty what was going on months ago and we wanted to buy a house again and we could think of nobody else to deal with but her. Our dreams came true again and not only did we close on October 15th. 2026 but the Brewers won that night to go to World Series for the first time in 44 years a day. I will never forget. Patty made things so easy for us and I can't recommend her highly enough and Fairway should be so grateful to have her.

Alison was very informative and always responded right away, she was a pleasure to work with.

The whole team was amazing. Excellent communication and results!

Lady was a miracle worker got us into our first home. Little to no hassle.

Your team was very responsive and your platform was very intuitive and easy to use.

Mike was very personable and answered my questions right away.

The entire team at fairway home made the process of buying my condo very pleasant

Kept me informed throughout the process. Communication was excellent and helped adjust when changes were needed.

Thank you to taking best care of us throughout the entire process.

Very responsife and thorough!

He was very communitive. when I texted or called, he texted and called right back, he was on top of things at all times

The people. Leslie and Richard in particular, went above and beyond to make Christy and I feel as comfortable as possible through such a challenging process. Between the extra calls to walk us through things. Fielding our questions, and even just talking through our fears or concerns. It really meant a lot and left us feeling like we were going through something with a team behind us, versus going through your average business dynamics.

Went well

Lots of good information; especially as this was my daughters first purchase

He made buying our home simple and stress-free. They answered every text right away, explained each step of the contract clearly, and helped us negotiate a great price. We could not have done it without them!

Always available to answer questions.

Lori is tremendously knowledgeable and helpful. This is our second VA home loan we have secured through her, and she also processed our VA irrrl as well. Our most recent transaction, our Real Estate Agent made a comment to us and the title firm that this was the fastest VA loan closure shes ever seen.

She helpful and patient with us and answered all questions

Answered all our questions quickly and accurately. Appreciated follow-up phone calls.

Enjoyed Jon's advice on rate buy downs and when to lock in. A general friendly attitude

Beginning to end seamless communication help and productivity all time high never would have thought my family would have a home until Michelle and her team and everyone working with them made it a reality I could never thank you enough and consider me your newest sales team member I'll constantly be looking for referrals .

The whole team was amazing to work with! They checked in with each step of the process and couldn't have asked for a better experience.

Shannon consistently communicated with me what was going on with the loan, the next step in the process, and how best to accomplish each step while taking all the guess work out of how the loan would play out. She was transparent, upfront, and always available when I had questions or concerns

Speed of communication, reaching out proactively.

Great communication and fast move time

They are responsive and communicated well

From beginning to end Sharla and team were quick to respond, helpful, answered all of our questions, and were so easy to work with. It was truly a great experience working with her and her team. We really felt that we were set up for success. They truly helped us get our dream home. We could not be happier with our experience!

everybody was great to talk to, every single person we dealt with at Fairway made any of our concerns a priority. Everyone made sure our buying process went very smoothly from the beginning to the end.

Communication, made it easy to understand

Chris was with me ever step of the way and was very helpful he answered every question i had and then some looking back it was a good experience tell chris once again THANK - YOU

Detailed and consistent communication from Mike

Communication was great!

Prompt, accurate information and advice allowed us to lock-in rate and obtain approval in just a few days

Jared had a lot of patience thourgh our house search with multiple offers and excellent communications through the whole process.

YOUR COMPANY SHOWED ME THAT MY NEEDS WERE VERY IMPORTANT TO ME.

Communication

mothing in particular, it was just a nice and rather quick process.

Communication and diligence to get me approved

Everything

Everything

Thank you so much for your professionalism and all your help throughout our home loan process. We truly appreciate your patience, clear communication, and support every step of the way. It was a pleasure working with you, and we would gladly recommend you to our friends and family!

Becky and her staff were very transparent and helpful thoughout the entire process. I am a first time home buyer so i had many questions and Becky always provided info and answers to me in a quick timely manner. She is very polite and easy to talk to!

The personal relationship and superior service

Communication and the efficiency of the online experience

Gina was amazing!!! She responded to a million questions and never seemed frustrated with us. she responded to emails and phone calls almost immediately she was very professional, kind and patient . She made the entire process of buying a home so much easier and less stressful for us. We appreciate her so much!

So easy to communicate with, quick responses, got everything done super quickly

Organization, communication, easy.

Becky was extremely knowledgeable and wonderful to work with. She responded quickly to both my calls and emails and was always helpful throughout the process. I would absolutely recommend her to anyone looking for excellent service.

regular, expected, and clear communication. Easy to use and follow interface and directions

Denise was amazing through every step of the process

Si rapides y su amablebilisad

Dean was very tenacious and creative in finding the right loan product for us. Once that was decided, the process was smooth and efficient through closing.

Excellent response time

Y'all are very nice & explain every step. The book about moving that Courtney sent to our son was so sweet & helped him process everything that was happening. The grant you guys told us about was awesome! 10/10 you all are amazing!!

Chad made the whole process easy and pain-free. I am a first timehome buyer and was expecting this whole process to be difficult and instead it was very easy and a great experience.

I never had to reach out once! Tom and his team were proactive and FAST every step of the way and I couldnt be more impressed. My tran saction with them felt personally tailored just for me and couldnt be more satisfied.

Ian was great!

Melissa did a wonderful job! Jeff really didn't do

Customer service outstandin. communication outstandin, following through closi.

Being able to qualify for are construction loan:)

The ease of use of the website, apps and the responsiveness of questions.

Sarah was great! She went above and beyond and was very thorough and available to answer any questions! She helped me find a good rate and was very quick with responding. She helped make the process very smooth and I felt very supported all the way

Jacob was so helpful!

Constant communication and very easy to work with. Stayed on top of the file all the way through the transaction

Working with Kelly Drummond was a positive experience from start to finish. She made the loan process easy to navigate by explaining everything clearly and keeping us up to date on our loan’s progress. Her professionalism and personable approach made us feel comfortable and confident throughout the process.

Garett was super responsive. Only disatisfaction was with general mortgage process of needing to submit documents piecemeal, thinking we're done / not hearing anything for a few days, and then needing "one more thing" ASAP, but that wasn't unique to Garett or Fairway (every mortgage company is like that). Would be incredible and and a huge asset if you could change that though, maybe having a more complete initial checklist and deadline for morgage seekers.

Made the whole process quick and easy

Seamless transaction like always. Nathan is very efficient!

Good communication, very informative, timely and was available during odd hours/business hours.

Jim was great to work with! He was professional, knowledgeable, and helpful throughout the entire process. He made everything easy to understand, communicated clearly, and was always willing to answer questions. I really appreciate his excellent customer service and would highly recommend him to anyone looking for a loan officer.

Ian and his team made everything so easy and were the best to work with!

No, nope, nota

Communication was consistent and the entire process went smoothly

Chris was very good at getting back to me quickly when i had questions or needed clarification on something.

It wasn't Chad fault there was just problem after problem. Definitely made me not want to buy a house again.

This my third time working Jeremy, and each time it has been nothing but great. Hes extremely easy to work with and answers all questions.

i had lots of questions throughout the process Chad was ALWAYS quick to respond and provided very thorough answers . He was a great help and a pleasure to work with .

It was really stressful and I asked alot of questions and there team was quick to answer them for me.

Matt's communication was unbelievable and he made sure all questions were answered and understood

First time buying a house and I didn't have a real estate agent involved but Scott made the lending process easy and even matched a lower rate I found.

Very happy with service and skill that Igor Chigrin provided and to do it in such a short time loan on Ranch Home purchase. Great Job

Overall experience. Todd is friendly, knowledgable, and patient.

very efficient, smooth transaction every time

Melanie helped to keep things clear and in order as to help me best understand what each next step required. She is incredibly friendly, supportive, and swift to answer as best as she is able considering that timelines and needs differ based on the type of loan being sought. My family and I sought to potentially buy a family home together over a year ago that didn't work out due to the person buying my mother's home. Melanie was a trooper through the whole thing even though it didn't work out in the long run. Her being patient with us, explaining everything we would need, and supporting us along the way is what made me think of her when buying my new home. She's good people and for sure someone I will work with again in the future.

Estuvo el corriente del proseso

I had just about every issue you could imagine while getting a home and Jaime and her team coached me and my spouse every single step of the way. They explained everything that needed to be done and even held our hands to make sure it got done and more importantly, done correctly. They were kind and patient Every step along the way. There was no other Mortgage team on Earth that could have made it happen but her team.

Siempre muy atenta explicando todo el proceso con paciencia y profesionalidad

The professional and courtesy team.

What made this process great is on how simple and informative to understanding the process was. As a first time homebuyer. I didnt expect it like this. It was great, couldn't ask for a better experience. I recommend it to anyone who is in the market for a house to work with yall. 10/10 service. Mrs.Arriaga, lovely, very communicative and kept me inform.

Friendly and easy to talk with

Amazing, talented, patient and kind. Awesome team of people.

Aaron was very efficient and returned my calls and texts the same day He was very helpful and explained every detail and step during the loan process . He is awesome!

Kim is so friendly and knowledgable

Entire experience was Fast and easy from start to finish. Communication and updates were greatly appreciated.

Wealth of information

Lori is exactly what you hope for in a lender.

It was hair biting at times but they helped us through it all great job

Excellent communication. Very approachable patient with guidance.

Communication and service from Kim and the team was on point. The ease of the digital portal really helped as well.

Eric and the team at Fairway really pull everything together to get your property closed with the fewest bumps as possible. Our case seemed more challenging due to the 6 hour time difference, but Eric does a great job at being available and going beyond to get everything completed. Thanks again!