John delivered a first class experience. As first-time home buyers, we had a lot of questions, and John was incredibly patient, thorough, and suppotive every step of the way. He really took the time to educate us on the entire lending and home buying process, making sure we understood not just "what" we had to do but also the "why" behind each step. We truly appreciated his knowledge and transparency. He made the process smooth and stress free. We will highly recommend John to anyone looking for a home mortgage lender, especially anyone who values a professional that will walk them through the process with patience and care.

Kyle was very knowledgeable and proactive and let us know everything that was going on well ahead of time. He took the time to explain everything and patiently answered all my questions. I will confidently recommend him to friends and family.

the best part of working with Ryan and Fairway Mortage was the exemplary level of communication. All of my questions were thoroughly answered in a quick manner. Working with Ryan made our loan process easy and understandable. We will be recommending Fairway and Ryan to people in the future!

response quickly, easy to work with, very helpful

Dan was so easy to talk to and communicated with us with everything we needed to take care of.

Communication

It was Really gr working with Laxmi and his team .

Michael was an incredible loan officer who made our first home-buying experience smooth and stress-free. He was extremely knowledgeable, always quick to respond, and took the time to explain everything clearly. His professionalism and support throughout the process were outstanding. We truly appreciated how easy he made everything — highly recommend working with him!

Timely responses, telling us specifics on what we needed, avaliable practically 20 hours a day pretty much 7 days a week, being open to changes in what we needed, no pushing us to do anything we didn't want to, basically every part of the process was great.

Monica was so easy to work with and she made our transaction run smooth,quick, & easy.

Communication with her was clear, which made the process very easy.

Brooklyn is Amazing and it was a pleasure working with her.

Jessica Ochoa was super helpful, and answered every question that I had. She was there to provide answers any day at any time.

Amazing Staff, Excellent Communication

The overall experience, how easy and smooth the process was, the communication if anything extra was needed.

Pam was easy to talk to and get ahold of.

Linda and her team were awesome! They always kept in touch with quick calls to check in and let us know how things were going. If anything wasn’t right, I got a call or email right away. The app was super easy to use and walked me through everything step by step. Linda was super personable and easy to talk to about getting our pre-approval. From the very first phone call, we felt comfortable with her, and that’s the main reason we chose her. She went out of her way, even after hours, to help get our pre-approval ready. Anytime I had a question or needed something, she responded right away, even at night. Her team was just as fast with emails and paperwork. Honestly, I loved how quick and on top of everything they were.

John was great at explaining the process and always made contact to answer questions or concerns.

Communication and ease of tools! Everyone made this process smooth and comfortable!

Jodie is always in your corner and will go above and beyond to get the job done the correct way for you. She gives guidance and is a wealth of information. This is our third time usiong her services and I can't imagine using anyone else. Thank you Jodie for being one of the best!

Michael is incredible when helping us to get our mortgage approved. We used the VA loan, but he knew exactly what we needed for and he made this process so smooth we had no issue during final assigning. he was able to expedite everything for us as well. Our entire process only takes a littler over a month.

Jenn and her team were great! They made every accommodation possible for us and were always just a call or text away! We are very grateful for theirĺ dedication and customer service!

Support and somewhat quick communication. Knowledge and connection to the area.

Dana was always very professional and helpful. she guided us through this process and answered our questions . Additionally she was very responsive when we needed help or had question.

Always there to answer all my questions at any time and explained them in a way that was easy to understand.

Melanie was fantastic! Excellent communication!

everything was done efficiently and professionally. I was kept updated at all times and all of my questions were answered promptly.

Scott's willingness to work through multiple options and takes the time to really explain everything.

The best experience was being effectively communicating with me and on time if I had questions AJ would respond quickly

Great teamwork

The ease of the whole process with continual updates throughout was wonderful. We always had great access to help concerning any questions we had. Overall, a great experience!!

Cindy and Amy did great. The frustrating part was dealing with the underwriter asking for things that did not need to be asked for. For example explanations of paychecks and rent payments that they already had on file among other things

speed and efficiency

Erin is WONDERFUL! She made everything easy for me.

DJ always went above and beyond in explaining everything to me and any questions we had along the way. He never made me feel like I was wasting his time asking about anything and made sure we felt comfortable with every step along the way.

Very knowledgeable, communicative and he puts my interest first. Am greatful to have had the opportunity to work with him

Overall helpfulness throughout the process and answered all questions that were asked within a timely manner. Also the willingness to go above and beyond for us

Geoff and Brianne were very professional, patient and a pleasure to work with.

Quick and professional. Just helpful all

Working with Marybeth is always a pleasure. She is proactive in her communicatio, takes the time to explain the details, and worked with us to secure us the best rate possible. As an added bonus, the online portal is fantastic and made this process seamless.

Tim Kerley made the entire mortgage process smooth and stress-free. He was extremely knowledgeable, patient, and always quick to respond to any questions I had. Tim took the time to explain everything in detail, making sure I fully understood each step. His professionalism, clear communication, and genuine care made me feel confident and supported throughout the process. I truly appreciate his dedication and would highly recommend him to anyone looking for a mortgage advisor.

The staff was extremely accessible when uncertainties arose during the process..

Mrs. Jennifer made the process of us purchasing our home as stress-free as possible! Our entire team that we worked with worked extremely hard for us and with us from start to finish. We not only now have a new home, we gained friendships with some amazing people. I will give recommendations to anyone I come across that's planning to purchase a home. Thank you!

Damon was excellent . Kept communication going. It was a very easy and fast trabsaction

Deni was kind, patient, and incredibly knowledgeable throughout this entire process.

Working with Jeff and Amy at Fairway was such a pleasure. Both of them were quick with responses and made my home closing much easier than I expected. I was provided with what they needed to close, when it was due, and how to easily get it to them. I highly recommend working with them...you'll be making the absolute best choice.

She was so kind and willing tigo the extra mile!!

Tiffany was very patient with answering questions and she was prompt with responses so we appreciate the services she provided.

Maintained communication and very helpful throughout the whole process

Josh helped us tremendously with the loan process. He would always call us back when we would leave a message!! Amanda was very helpful also. They both made the normal stressful situation of applying for a mortgage not so stressful!! Would definitely use them again!!

Tim was great help through out the loan process was very patient to help us understand things we didn't know. very helpful through out the loan process.

Working with Kim Cole was an excellent experience. She helped us so much throughout the entire home-buying process. Her explanations were always clear, and her communication was outstanding. We truly appreciate her support and dedication, and we highly recommend her.

The Lady's in Jeff's office were on top of every detail.It's always stressful when doing this kind of transaction but they minimized that.

excellent communication despite a tricky situation

Great rates

we had a complicated situation for buying a home and Dana and Reagan done amazing work at getting us that approval and it was a quick and stressfree process! will def use them again in the future and recommned them to friends and family!!! great job girls!

Great communication and going the extra mile to get things done!

I appreciated the communication. I know the title and abstract got confused, and that pushed back the closing date. In the end, it was not a huge ordeal. I was able to rearrange. Sticking to the original dates, if possible, is preferred.

Melissa's speed, advice, and communication are always top notch. We will definitely contact her again in the future.

Consistent communication and hand holding throughout a stressful process i am wholly unfamiliar with. I knew what was happening, what was expected of me, and received excellent advice throughout the process. I am very grateful for all the advice and assistance , and was given the information I needed to make informed decisions. Kathleen is the best and I will absolutely be sending friends and family her way when the time comes. Dont want to imagine what this process would be like without an exceptional team. Thank you again.

the whole process you guys made go so smooth

High level of competence.

This was my second home purchase working with James and Maya, and once again, they exceeded my expectations. They made the entire mortgage process incredibly smooth and stress free. Their communication was excellent, they were always available to answer my questions, no matter how small. I truly appreciated their professionalism, responsiveness, and dedication to making sure everything went as planned. I wouldn’t hesitate to work with them again or recommend them to others.

Everything was streamlined. I never had to worry about forgetting something . I appreciate the weeklh check ins even if only to say we're still waiting on something

Heidi - she was wonderful as well as her team

Que el te explica todo cualq pregunta que tenga y que tiene a Dios con el 🙏

GREAT communication from start to finish. Both Craig and Leah were always accessible and ready to help. Very smooth and pleasant experience overall.

Nick and his team were absolutely amazing! They went above and beyond to make our home-buying process smooth and stress-free. Every expectation we had was not only met but exceeded. They were professional, responsive, and made sure we understood each step along the way. Anytime we had questions, they were quick to answer and always made us feel confident in our decisions. Buying a home is a huge step, but with their guidance and dedication, it truly felt easy. We are so thankful for all their hard work and highly recommend them to anyone looking for a loan officer who genuinely cares about their clients!

Brian is a professional and amazing to work with. Highly recommend and will only my be using him in the future. Thanks Brian! We really appreciated your help with the refi.

Helped me with any question/concern and made this as stress free as possible

Very helpful and timly with all that was needed for closing. We appreciate all your help

Mary was responsive and always provided great clarity.

They did their best to get me a good loan and a great price. would recommend to anyone who asks

The team is amazing very responsive and knowledgeable.

The entire process was begind great! Jackie was patient with us through the past year and half. Gave great advice on what we can do to make sure we got the best outcome for loans . There's so much great work Jackie did for us.

Professional and friendly service,,always there when you need help and have questions!!

Yall were on top of everything that came up

Communication was always pleasant and helpful. Brad and the team were always willing to help with any questions, concerns, or confusion I had

just good experience soup to nuts

Throughout the whole process there was transparenc, encouragement and personal care given. It wasn't just a transaction

In the beginning I had asked for a phone conversation in early April to talk about the process and what we might expect. That did not happen. I was asked to complete the information requested and then we could talk. That did not happen. We were informed at the time that we had a preapproval for $550,000 which I had hoped never to request but it worked once we started talking with sellers. (I think!) In July, once we started the active process we felt trapped. Though initially the process seemed okay, we suddenly were requested more and more information even though when we sat down and had listed what documentation was still needed. Our frustration was more with the German documentation, especially the credit report, which we still have received nothig (3 weeks now). If German information was needed it would have been much easier to use our sources there while wewere there. It would have been more reassuring along the way to have talked in person rather than email. Digital, email, reponses can be read in many different ways and we always felt that the loan was always in jeopardy even though from your end it was not. Clear communication would have been helpful. We knew as a retiree we did not have "income" from a job, but with an 80% downpayment and over 1.2 million remaining to draw from beyond the downpayment it wouldn;t be so frustrating. But we haven't bought a house in the US since 1998(?) and the process has changed. The loan in Germany was so easy and that actually said to us that the house was worth more than we were asking and basically that was it except for proof of employment at the military base and SOFA documentation. I guess the important thing for us was personal communication with clarity of the process. Words used in emails can be very tricky and though in a personal conversation they can be explained emails are much more difficult. You might consider it our age but in reality research points out that digital processing dehumanizes the modern day communications. Meeting in person where one can build relationship is so much more valuable and important.

Quick swift response

The communication between luis and his team was wonderful! We were ready to close within 15 days! The transaction was seamless and they were always there to answer any questions we had. Would 100% recommend him. Thank you Luis and Tiffany!

Great communication! We have always used Ann and her team and we will never use anyone else! Every Home we have purchased, we have clear understanding of the process and have complete peace through the financial process!

Alex went above and beyond to answer all of our questions quickly and had amazing communication with us the whole time! She gave us the best advice, great recommendations and made this the smoothest process! We couldn't have asked for a better experience!

... ... ...

We worked with Dave for a few years on the journey to buy our first house. He was always patient with us, prompt and responsive to our questions, and went above and beyond to help us through the home-buying process.

Everything

Great rate offerings & communication

Working with Chad

Great customer service - I appreciate how transparent and easy to work with the entire team was throughout the process.

The teams patience and willingness to explain the steps/detail. The interactive user interface (portal) made knowing what tasks we had to act on easy. The team's accessibility was outstanding.

Consistency and dedication

Great communication, being staright forward and helpful, kept giving timely updates, very friendly and knowledgeable.

Quick and positive response to my questions

Mike was always willing to answer any question I had without hesitation.

Communicatiobn and reassurance from Aaron was what got us through our sale !!

The team has been very quick with all information and documents

Very accomodating and willing to work around our schedule. Everyone we talked to was extremely nice and helpful.

I talked to 4 different lenders before I met yall and I was only getting the answer "no" but you guys made it happen for me and I'm so thankful. Thank you for help and guidance through this whole process .