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Real Homebuyer experiences from recently closed loans
5
5555555
Communication was excellent through out the entire process which made it easy to understand what how the loan was progressing
Yunus
Akron
OH
Date:
6/29/2026
4
4444444
finding the right program for investing in a rental took some doing He stuck with it
Matthew
Grand Junction
CO
Date:
6/29/2026
5
5555555
Katie is very responsive. She is flexible with my schedule. She takes the time to explain things to me. She remembers details about my specific scenario.
Catherine
Belmont
MA
Date:
6/29/2026
5
5555555
Caring and eays to work with, no stress
Joy
Windermere
FL
Date:
6/29/2026
5
5555555
Brain helped me and JoAnne every step of the way
Michael
Fox Lake
WI
Date:
6/29/2026
5
5555555
Good communication throughout the process.
Jessica
Bellevue
WA
Date:
6/29/2026
5
5555555
Scott and his team were pleasant and very professional. We would very much recommend them.
Leslie
Basehor
KS
Date:
6/29/2026
5
5555555
We initially tried to use a different lender for our home purchase and the process was stressful, confusing, and ans overall very unpleasant. When we called Bryan we had the exact opposite experience-- Bryan and his team were communicative, knowledgeable, and timely in guiding us through the homebuying process. The professionalism and positive attitudes they had made every step a breeze and we felt right at home.
Andrew
Sonora
CA
Date:
6/29/2026
5
5555555
Neil has been one of the most professional loan agents. About 10 years ago he help my mother buy her first home. I look forward to work with Neil in the future!
Joseph
Saint Clair Shores
MI
Date:
6/29/2026
5
5555555
Great communication
Parrish
Fort Worth
TX
Date:
6/29/2026
5
5555555
Cynthia makes the process a breeze. She's very informed and great at communicating what we need to do every step of the way.
Jason
Anniston
AL
Date:
6/29/2026
5
5555555
I have had 5 different loan officers intervied, before I met Tony Golden. Tony explain to me process from the start. She is very pleasant and knowledjeble! All done in timely manner. She meet all my expectation. Her job is above and beyong!
Yuri
Cumming
GA
Date:
6/29/2026
5
5555555
Smooth process
Ethan
Mauldin
SC
Date:
6/29/2026
5
5555555
Communication with Jenny was very clear and she is very helpful and informative on any questions regarding the home buying process.
Christopher
Baytown
TX
Date:
6/29/2026
5
5555555
First person acknowledgement - no hand offs
Richard
Tucson
AZ
Date:
6/29/2026
5
5555555
Tim and his whole team were very helpful and answered all our questions in a timely manner. They always quick to respond to any questions we had! They also worked hard to help us with all possible funding options for our home!
Amy
Bridgeport
TX
Date:
6/29/2026
5
5555555
Marie and her team were fast, thorough, and efficient! We closed in 2 weeks from submitting an offer.
Alexis
Milwaukee
WI
Date:
6/29/2026
5
5555555
How kind everyone was made the experiment great. Garrett worked very quick and was able to explain thoroughly any question I had!
Tyler
Portage
IN
Date:
6/29/2026
5
5555555
Leslie and team were very flexible and accommodating with out busy schedule throughout the process.
Daniel
Los Angeles
CA
Date:
6/29/2026
5
5555555
The quick feedback and great communication. Patrick was always willing to answer any questions or concerns we had and he was so easy to work with
Lisa
South Bend
IN
Date:
6/29/2026
5
5555555
Personalization of experience, I have used Bill for each purchase and refi and will continue to!
Ashley
Attleboro
MA
Date:
6/29/2026
5
5555555
Always quick to call or text when needed. Down to earth while also being technical enough. Easy to work with all around. Made it feel almost too easy haha. I felt safe knowing he had everything under control.
Adam
Newberg
OR
Date:
6/29/2026
5
5555555
Kent was very communicative and thorough
Brianna
Kansas City
MO
Date:
6/29/2026
5
5555555
Appreciate Josh getting on calls with us to go over options and advising us on the pros and cons. Also just sharing wisdom.. definitely helped make us feel like someone was looking out for us. We also had a deal fall through and it was not great, pretty horrible but Josh and his team showed empathy which meant a lot.
Ramona
Lockhart
TX
Date:
6/29/2026
5
5555555
and your staff were very courteous to me and My Wife and very professional and very knowledgeable. That was so important going through this.
Christopher
Wantagh
NY
Date:
6/29/2026
5
5555555
Ben was very communicative and responsive. whenever An issue came up, I received an answer within a reasonable time.
Ryan
Clearfield
UT
Date:
6/29/2026
5
5555555
She was so very patient and helpful through this whole process. We can't thank her enough.
Gerald
Cuyahoga Falls
OH
Date:
6/29/2026
5
5555555
Super nice and genuine team who was responsive and on it every step of the way.
Mark
Chicago
IL
Date:
6/29/2026
5
5555555
The communica has been great
Joshua
South Bend
IN
Date:
6/29/2026
5
5555555
Levi & his team were exceptional from the beginning to end of our process. This is the 3rd time I believe that we have worked with Levi on a loan and everytime he makes it seem way too easy. His professional demeanor and urgency to answer questions or move thing forward is incredible. We will refer to Fairway & Levi, as well as continue to work with him in the future. Thanks again for all the help, we were very happy with everything!
John
Lake Tapps
WA
Date:
6/29/2026
5
5555555
Smooth , Fast process
Andrew
Waltham
MA
Date:
6/29/2026
5
5555555
I can’t say enough great things about my experience working wirh Cole, my Loan Officer. From start to finish, the service was truly five-star—professional, responsive, and incredibly organized. Cole made what could have been a stressful process feel smooth and manageable by keeping everything clearly explained and on track. Every question I had was answered quickly (and thoroughly), and I always felt like I knew exactly what the next step was. Communication was consistent, timelines were met, and nothing slipped through the cracks. What stood out most was his attention to detail and genuine care. It felt like Cole was personally invested in making sure our loan moved forward efficiently and correctly, and that level of commitment is rare. I appreciated the proactive updates, the patience, and the calm confidence throughout the entire process. If you’re looking for a Loan Officer who is dependable, knowledgeable, and truly goes above and beyond, I highly recommend Cole and give Five stars without hesitation
Ashlee
Superior
WI
Date:
6/29/2026
4
4444444
I think the whole process was stressful and it was challenging to shop around for mortgages. I'm sure it's just part of the process. I found the miscommunicaton regarding the type of loan was frustrating despite being very clear about our intentions for the propert. I did appreciate how responsive you were.
Hillary
Orleans
VT
Date:
6/29/2026
5
5555555
Patty was very communicative, supportive, and made this process straight-forward. Her dedication to her clients is obvious. You will be in good hands!
Trevor
Wauwatosa
WI
Date:
6/29/2026
5
5555555
I've known Sara for years
Philip
Payson
AZ
Date:
6/29/2026
5
5555555
Very straight forward and easy to work with. Always answers the phone.
Kristopher
Kuna
ID
Date:
6/29/2026
5
5555555
We live remote in Alaska. So our time zone and logistics play a huge role in getting things done. David was so prompt and willing to adapt to our situation. It was by far the most responsive, efficent, and positive expierence ive ever had with a lender. Lexi was also great and made sure all our closing was perfect. David Ransdell helped us through our questions and made us feel confident in areas that we were not previously.
Jason
Broken Arrow
OK
Date:
6/29/2026
5
5555555
Friendly and knowledgable staff.
Samantha
North Canton
OH
Date:
6/29/2026
5
5555555
whole process was smooth andthorough
Lee
Perryville
AR
Date:
6/29/2026
5
5555555
Walter and Emily were able to take care of everything, made me feel comfortable the entire time.
Taylor
Tacoma
WA
Date:
6/29/2026
5
5555555
Don was with us every step of the way, talk and coaching us through the process. Literally made all the stress go away at times. He is the man you want in your corner.
Nicholas
Lindenhurst
IL
Date:
6/29/2026
5
5555555
Kurt and Melisa and all who had a roe in our refi were the best. Patiently guiding us through the process and taking the time to explain everything so we could understand. They were great support throughout and their professionalism made this a fairly easy and enjoyable process. Without them, this process would have been A huge challenge. Thank you Kurt and team. We appreciate you and all your hard work. All the best to all of you!
Katherine
Maricopa
AZ
Date:
6/28/2026
5
5555555
Excellent communication throughout the process and always so patient and willing to answer any questions we have along the way. Your team goes above and beyond with providing multiple use case scenarios and are always happy to jump on a quick call if further clarification is required.
Katie
La Mesa
CA
Date:
6/28/2026
4
4444444
Everything was simple smooth and easy to navigate
Matthew
Louisa
VA
Date:
6/28/2026
5
5555555
It was a simple process. Thanks for making it easy for us
Ronald
Olathe
KS
Date:
6/28/2026
5
5555555
The speed and efficency of the transaction.
Donald
Waller
TX
Date:
6/28/2026
5
5555555
Seth was very kind and willing to explain everything. He was very helpful and quick to respond to any questions we had throughout the process!
Tia
York
PA
Date:
6/28/2026
5
5555555
Luis was awesome. Always on top of thinghs and very easy to communicat with.
Nicholas
Lithia
FL
Date:
6/28/2026
5
5555555
Dan made it so easy through this transition to keep the ball rolling on the sale on the purchase of our new home. I highly recommend his team to everyone for their skill and patience, Thank you.
Richard
Indianapolis
IN
Date:
6/28/2026
5
5555555
Super fast
Christopher
Gower
MO
Date:
6/28/2026
5
5555555
I went with you because you were the only mortgage brojer that took the time to explain terms and scenarios that i didn't understand so i appreciated that. Thanks!
Cooper
Fairport
NY
Date:
6/28/2026
5
5555555
Easy communication
Kevin
Rexford
MT
Date:
6/28/2026
5
5555555
Dave is an excellent communicator, friendly, knowledgeable, and goes above and beyond to ensure a successful loan completion.
Cynthia
Hermitage
TN
Date:
6/28/2026
5
5555555
Tommy was spot on and very attentive to my concerns. GREAT EXPERIENCE!!!
Michael
Mattawan
MI
Date:
6/28/2026
5
5555555
Here’s a polished review you could post: We had an amazing experience working with Mark and his team! From start to finish, they made the mortgage process smooth, stress-free, and easy to understand. Communication was excellent—they were always quick to respond to our questions and kept us informed every step of the way. Thanks to their professionalism, efficiency, and dedication, we were able to close on our new home in less than a month! We truly appreciate everything Mark and his team did for us and highly recommend them to anyone looking for a reliable and knowledgeable mortgage lender. Thank you for helping make our dream of homeownership a reality!
Nisha
Snellville
GA
Date:
6/28/2026
5
5555555
Jason helped us understand the process and was able to answer any questions we had. He was encouraging in a tough market, and was able to give us the tools we needed to buy our dream home. Thank you so much, Jason!!
Carolyn
Milwaukee
WI
Date:
6/28/2026
5
5555555
great communication
Leah
Kimberly
ID
Date:
6/28/2026
5
5555555
Theresa was very efficient and effective, easy to work with, and dedicated to the service of her customers. I would HIGHLY recommend her.
Cole
Oregon City
OR
Date:
6/28/2026
5
5555555
Lisa and her team were amazing at keeping us in the loop and answering all of our questions. They were extremely thorough and professional during the entire process.
Jason
Albuquerque
NM
Date:
6/28/2026
5
5555555
Very friendly and a pleasure to work with, always on top of things and willing to go above and beyond.
Mark
Winter Garden
FL
Date:
6/28/2026
5
5555555
This Is my second time purchasing a property with Ericka and definitely won't be the last. With Ericka I know she will work fast and hard to ensure a smooth transaction all the time.
Kanela
Puyallup
WA
Date:
6/28/2026
5
5555555
I had a great expirience working with Eric because he always responds to my emails in a timely manner, makes the process easy to understand and transparent. I never felt alone throughout the process knowing that if I had any question I could easily reach out to him. I also really enjoyed the weekly email he send us updating us on the market to keep us on the loop.
Sandro
Eagan
MN
Date:
6/28/2026
5
5555555
Steve's expertise
Thomas
Show Low
AZ
Date:
6/28/2026
5
5555555
Your team worked really hard to get us what we wanted and needed. You were very honest about what we had to do in order to get our home. Thank you!
Maritza
Brooklyn Park
MN
Date:
6/28/2026
5
5555555
Kathy is personal, organized and prepared. She was creative as well thinking through every detail to get us what we needed to get into our dream home. would highly recommend her to anyone. Words can't express how thankful I am for her.
Katherine
Terrebonne
OR
Date:
6/28/2026
5
5555555
Loved the quick responses and all my questions would always be answered. If I was ever curious about an estimate for monthly payments on a propery Alex always made sure to provide and answer.
Alexis
Merrionette Park
IL
Date:
6/28/2026
4
4444444
We felt as though we weren't given the updated rates, we never received anything but a 6.49% until the day we locked in at 6.75%. It felt disingenuous, even if that wasn't the intent. We would have appreciated more communication from Lucas himself on updates.
Carissa
Groton
MA
Date:
6/28/2026
5
5555555
He exceeded every expectation. From day one, he took the time to educate us, answer every question, and guide us through a process that had been challenging with other lenders. He was attentive, professional, and always available when we needed him. He accomplished what others couldn’t, and because of his hard work and persistence, we were able to buy our home. We couldn’t be more grateful.
Karla
Humble
TX
Date:
6/28/2026
5
5555555
The overall process was as painless as I imagine it could be. Chris had constant open communication and kept us informed at all times. He was very informative and made the process less intimidating and overwhelming. The whole closing team was great! They stayed on top of things and kept the communication open.
Jennifer
Lexington
OH
Date:
6/28/2026
5
5555555
Excellent service!
Nell McHero
Rochester
MN
Date:
6/28/2026
5
5555555
The level of patience and understanding that was brought to the table. We felt as though we were people to him and not a number on a screen.
Erikk
Darlington
SC
Date:
6/28/2026
5
5555555
Mike was responsive, easy to talk to and understand, and very quick on the game. Our realtor even compliment Mike's attentiveness!
Hannah
Plover
WI
Date:
6/28/2026
5
5555555
Working with an out of state lender in the past has been difficult. I seriously dreaded it. this experience has taught me that I was wrong. this was seamless, painless, and the amount of communication was incredible. This was an A plus experience from beginning to end.
Beth
Pearl
Mississippi
Date:
6/28/2026
5
5555555
Communication was great and everything was done in a timely manner.
Cordell
Clear Lake
SD
Date:
6/28/2026
5
5555555
Very helpful with the steps needed
Anyie
Woodbridge
VA
Date:
6/28/2026
5
5555555
Very responsive and informative. Jason explained every question I had and the overall process as many times as I needed and dud it with patience and kindness. The whole team was a pleasure to work with. I will DEFINITELY recommend Jason and Fairway to my friends and family that need this service. Thank so much Jason for making my first home purchase that much easier!
Karlette
Tolleson
AZ
Date:
6/28/2026
5
5555555
Justin was excellent at communicating and quick to answer any and all of our questions
Justin
Powell
OH
Date:
6/28/2026
5
5555555
clear communication, efficient services, transparent explan of the prices and costs
Yanina
Fort Wayne
IN
Date:
6/28/2026
5
5555555
The experience was great, it really helps when you have people who are willing to work with you and help you out especially when someone has never done anything like this before so it really helped us out to have people who were really there for us to help us out
Jonathan
Wadesboro
NC
Date:
6/28/2026
5
5555555
Victor guided us every step of the process with patient and knowledge. Thank you!!
Ana
Elizabeth
NJ
Date:
6/28/2026
5
5555555
Promptness of response and professionalism.
Hannah
Bedford
TX
Date:
6/28/2026
5
5555555
Fast responses and knowledgeable staff
Brenda
Weatherford
TX
Date:
6/28/2026
5
5555555
Throughout our home mortgage application and approval process, Lori, Lora, and the rest of the team were always available to guide us and assist us.
John
Dagsboro
DE
Date:
6/28/2026
5
5555555
All documen signing was very easy. Great team and knowledgeabl.
Timothy
Peoria
AZ
Date:
6/28/2026
5
5555555
We had an excellent experience with Tara and Calin at Fairway with the purchase of our new home. From start to finish, the entire process was efficient, organized, and stress-free. Communication was exceptional—every step was clearly explained, and we received constant updates, which gave us confidence and peace of mind throughout the process. They were professional, responsive, and always willing to answer our questions. Everything moved smoothly and on schedule, making what can often be a stressful experience feel seamless and enjoyable. We truly appreciated their dedication, attention to detail, and commitment to keeping us informed every step of the way. We highly recommend them to anyone looking to purchase a home!
Kelly
Deland
FL
Date:
6/28/2026
5
5555555
You were very personable and helpful
Reid
Bemidji
MN
Date:
6/28/2026
5
5555555
Nate helped us get in touch with a nonprofit organization that gave us some stability to our credit score, which helped us be able to buy the house. We just bought!
Evan
Richmond
MO
Date:
6/28/2026
5
5555555
You aren't just great, you're AWESOME! You are on top of everything! You and your team ROCK! We knew what was happening every step of the way! Outstanding communication as well!! Our questions were answered unbelievably fast! We are so glad that we got you to help us. We can't thank you enough! You are truly an amazing person, Jen!! 😉
David
Bellefonte
PA
Date:
6/28/2026
5
5555555
Great communication and understanding and explanations
Tammy
Thompson
CT
Date:
6/28/2026
4
4444444
we got the house with a lot of help and guidance from lucas and the fairway team who worked tirelessly down to the wire to make sure we did what we needed to do.
Leon
Norwood
MA
Date:
6/28/2026
5
5555555
Nicole was on top of everything and made the whole process easy!
Nancy
Grand Junction
CO
Date:
6/28/2026
5
5555555
Travis guided me every step of the way and was very patient with my busy schedule. He was kind, professional, thorough, and very responsive. Thanks so much for helping me get my first home.
Madison
Gilbert
AZ
Date:
6/27/2026
5
5555555
They communicated promptly, the online experience was friendly, the loan assistant Erica was so caring, available and returned calls and messages in a timely manner. Lastly Tanja ensured that we closed on the date initially set and that, alleviated my anxiety. I thank them soooo very mucho!
Iresha
San Antonio
TX
Date:
6/27/2026
5
5555555
Working with Erin was truly an outstanding experience from start to finish. She went above and beyond at every step to make sure everything moved smoothly and that we felt confident in the process. Her communication was exceptional—always clear, timely, and proactive—and she consistently came with solutions, not problems. What really stood out was how personable and approachable she is. I genuinely looked forward to her emails, calls, and texts because I knew she would make things easier and keep us informed. She made what can be a stressful process feel seamless. I would absolutely recommend her to anyone without hesitation. She’s the best of the best.
Sherrie
Wake Forest
NC
Date:
6/27/2026
5
5555555
Responsiveness, attentiveness, friendly, and overall speedy process. No notes
Zachary
Queen Creek
AZ
Date:
6/27/2026
5
5555555
The experience suffered by mean and Mark was miserable because of the builder NOT Mark. Im not sure theres enough space here to sing Mark's praises. He went way above and beyond what I would have expected climaxing with his having to travel to Southlake and wait over two hours with me at a STarbucks to finally close because the Title Company was ill prepared. I WILL use MArk again and refer him to ANYBODY I know who is in the market for financing Realty.
Gary
Fort Worth
TX
Date:
6/27/2026
5
5555555
I appreciate all the support and the updates. I knew was was going on at all times.
Bernadette
Houston
TX
Date:
6/27/2026
5
5555555
Communication was timely and kind
Heather
Eatonton
GA
Date:
6/27/2026
5
5555555
always updated me on what was going on and was able to answer any questions I had through the entire process
Tyler
Brookville
IN
Date:
6/27/2026
5
5555555
Beth was easy to speak to and was available on a Saturday for our questions!
Patricia
Headland
AL
Date:
6/27/2026
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