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Real Homebuyer experiences from recently closed loans
5
Honestly, it was listening to our immediate needs and then supporting us beyond that, really I felt like your whole team had our back throughout the whole process, including a post 5pm Saturday night call about an offer. Can't speak highly enough!
Patrick
Lake Mills
WI
Date:
8/27/2026
5
Nothing you guys were awesome excellent service and fast communication. Would refer Mike to anyone I know
Jeanette
Wilson
MI
Date:
8/27/2026
5
Jess was available, helpful and seemed like she actually cared. She was so kind as to get us a present when we finally closed after failing with the first attempt.
Terrence
Milford
CT
Date:
8/27/2026
5
Linda was amazing she help us in every way possible
Christopher
Sneads
FL
Date:
8/27/2026
5
Nathan always responded quickly and went out of his way to help with everything I needed
Rae
Woodlawn
IL
Date:
8/27/2026
5
Lucas McGary made the mortgage process as easy as possible. He provided answers promptly and gave great advice. He guided the process along one step at a time and never let it be overwhelming. Thank you, Lucas!
Angela
Providence
RI
Date:
8/27/2026
5
Heather is very knowledgeable and was great at keeping me up-to-date on everything throughout the entire process. She always answered my questions very quickly and made sure I understood all of the documents.
Kelly
Marshall
WI
Date:
8/27/2026
5
Zach makes the experience better
Steve
Rison
AR
Date:
8/27/2026
4
Matt was always available to discuss anything sometimes I felt like the numbers were explained too quickly and just verbally. I didn't see anything on paper so I had to rely on what I had jotted down or remembered
Nancy
Minneapolis
MN
Date:
8/27/2026
5
Timely updates via email, text, and phone call. Diane and Serci were both super knowledgeable and patient as they explained the process to us and answered our many questions.
Renee
Lawrence
KS
Date:
8/27/2026
4
Steve was very responsive. The problem is the process. I believe a detailed checklist of the items that will be asked for with a 'clear' description of why AND when it is needed would be helpful. Get rid of your app, this process is very uncomfortable and having a person who is helping to walk through it would be better. Might be worthwhile for Steve to have people (like me) be able to sit down and fill out everything at once. The piecemeal process was frustrating.,
Karen
Prescott
AZ
Date:
8/27/2026
5
Jennifer made the entire mortgage process such a positive experience for us! She was able to get us approved at a great rate and was incredibly helpful every step of the way. No matter what time of day we texted her, she was always quick to respond and made sure all of our questions were answered. She made what could have been a stressful process feel smooth and manageable. We truly appreciate everything Jennifer did for us and would highly recommend her to anyone looking for a mortgage professional. We couldn’t have asked for a better person to guide us through the process!
Morgan
Star City
AR
Date:
8/27/2026
5
Attention to detail and his time he spends explaining every step of the process.
John
Morehead City
NC
Date:
8/27/2026
5
Nicole was awesome! Helped us through the process and kept us informed every step of the way.
Scott
Mazama
WA
Date:
8/27/2026
5
Always available to answer all our questions, made the process as smooth and easy as possible, wonderful people to work with.
Joe
Robinson
TX
Date:
8/27/2026
5
Megan was very helpful. She explained everything to me in deatail an was always avalible to help and answer my questions.
Sarah
Calera
AL
Date:
8/27/2026
5
The whole process was smooth and easy. Buying a new home could be very overwhelming but Susan made the process so easy and sufficient.
Inderjeet
Deer Park
NY
Date:
8/27/2026
5
Between the first-trimester sickness and my father-in-law's passing, you made everything stress-free and seamless!
Samantha
Pike Road
AL
Date:
8/27/2026
5
The electronic document exchange processs and the staff who are willing to address any questions or concerns.
William
Shawnee
KS
Date:
8/27/2026
5
Cam was amazing to talk to throughout my lending process. He was always available to answer my questions and made me feel comfortable. He definitely took my best interest to heart and listened to me. i wouldnt want to work with anyone else. Thanks Cam!
Michelle
Indian Land
SC
Date:
8/27/2026
5
Kimberly made this so easy and effortless and answered all of our questions
Chelsy
Valley Falls
KS
Date:
8/27/2026
5
I cannot recommend her enough! I’ve worked with her on multiple transactions, and she has been absolutely incredible every single time. As a business owner, my financial situation isn’t always the most straightforward, and she consistently goes above and beyond to navigate every complication, find solutions, and get the deal done. She is knowledgeable, responsive, persistent, and genuinely cares about her clients. There have been situations where I honestly don’t know if another loan officer could have pulled it off, but she always finds a way. I trust her completely and wouldn’t use anyone else for my lending needs. If you want someone who knows what they’re doing and will work tirelessly to get you to the closing table, she is the one. Five stars doesn’t feel like enough!
Kimberly Heywood
Date:
8/27/2026
5
We have been working with Sara for over 10 years with two home purchases and 4 refis. I would never trust anyone else with a mortgage and refi. She is incredibly knowledgeable and equally as patient. I trust her with all of my friends and family.
Dre Dykast
Date:
8/27/2026
5
I am a Real Estate Broker and I have been using Sara as my preferred lender for 8+ years and have nothing but great things to say about her and the way she treats our clients. Extremely smart, responsive, punctual and empathetic to everyone's needs. I strongly recommend Sara to anyone looking for a new home mortgage or to refinance.
Nate Knight
Date:
8/27/2026
5
Robin was great. She has excellent communication skills and she is always on top of things. She always got back to me in a fast and timely manner if I needed help with anything. She is one in a million. Customer service is hard to find now days. We so much appreciate you.
Darbie
Maricopa
AZ
Date:
8/27/2026
5
Erik is AWESOME! He made the process seamless and easy for us and will definitely refer him to others for his services!
Charles
Marietta
GA
Date:
8/27/2026
5
The reality is that these moments can be stressful and overwhelming on their own- but Mr Koonce and the Fairway team dont make it feel that way. They help navigate each step, there isnt judgement about circumstances, but support and solutions to help guide your own planning. I cant recommend the team enough, Im very grateful for their expertise and support!
Scott
Catonsville
MD
Date:
8/27/2026
5
Very helpful, responsive, and made the whole process smooth and easy. Highly recommend!
Dina
Date:
8/27/2026
5
Megan and her team were very responsive and patient. No matter the time she would respond and explain any questions I had
Michael
Oak Forest
IL
Date:
8/27/2026
5
Superior service! Thank you, Alisa, for all your help! Looking forward to working with you on the next one!
Terri Shepherd
Waco
TX
Date:
8/27/2026
5
He was there for us every step of the way, answered all of our questions, and helped us find the best loan option for our family. He made the whole process feel so much easier and was always helpful and patient.
Samantha
Fontana
CA
Date:
8/27/2026
5
Very communicative and available for all questions. Explained things clearly, organized process and emails every step of the way. I felt taken care of and assured we knew what was happening at all times.
Cassandra
Austin
TX
Date:
8/27/2026
5
Tom is knowledgeable, responsive, and reliable. His efforts made this a smooth and successful process for us.
Kevin
Bridgewater
NJ
Date:
8/27/2026
5
Karen made the entire mortgage process incredibly easy from start to finish. She was responsive, knowledgeable, and always kept us informed about what was happening and what we needed to do next. Buying a home can be stressful, but Karen made the financing piece feel seamless.
Charlotte
Raleigh
NC
Date:
8/27/2026
5
Rob and Sarah are the best! So thorough, communicative, and knowledgeable about the entire process. This was the second time we worked with the Fairway team, we are really pleased with how quickly and smoothly our closing went.
Jessica
Seattle
WA
Date:
8/27/2026
5
Phil was very pleasant to work with. He tookthe time to ansewer our questions and made suggestions that were very helpful.
Becky
Blue Springs
MO
Date:
8/27/2026
5
Jenna helped me throughout the process. Made everything easy and smooth. Much appreciated.
Chauncey
College Park
MD
Date:
8/27/2026
5
Darrin and his staff were very pleasant to work with. Knowledgeable and quick to respond to our questions or concerns.
Scott
Delta
CO
Date:
8/27/2026
5
Great communication!
Brandon
Smyrna
GA
Date:
8/27/2026
5
Excellent communication and service
Pedro
Lake Villa
IL
Date:
8/27/2026
5
Easy to communicate with and you made it easy to understand what the process was.
Shaney
Great Falls
MT
Date:
8/27/2026
5
Troy was very good at communication and giving frequent updates thru thee process.
Kimberlee
Monroe
WA
Date:
8/27/2026
5
Working with Dan made buying our dream home a truly great experience. From the start, he was extremely clear about exactly what we needed, and he took the time to walk us through multiple options so my wife and I felt confident making such a big decision. What really stood out was his speed: we put in our offer on August 5th and were signing closing papers by August 24th. In a market this competitive, where we were going up against cash buyers, that kind of turnaround made all the difference. Highly recommend Dan to anyone looking for a loan officer who's both knowledgeable and works with such a strong sense of urgency.
David
Westlake
OH
Date:
8/27/2026
5
Lauren made this transaction seemless seamless and smooth. She delivered on all the deadlines shenpromised and it helped secure my new house over other offers. I will definitely refer people to lauren and use Lauren again in the future .
Christopher
Rancho Cucamonga
CA
Date:
8/27/2026
5
Easy to work with and great communicatio.
Taylor
Huntsville
AL
Date:
8/27/2026
5
Very professional, respond time was short, just an overall good experience working with the whole team!
Theresa
Clayton
IN
Date:
8/27/2026
5
The communication was top notch. You made this whole experience as seamless as can be
Andrew
Sweeny
TX
Date:
8/27/2026
5
I shopped around, dealt with other loan officers and found Katrina to be my go to. Others offered predatory options and things I knew I didn't qualify for which put up red flags. Katrina was honest, she always there to answer my questions and best of all, she really knows her stuff. She helped me find the loan that really worked for me. I would definitely recommend her to my family and friends. Thank you!!!
Joseph
Tempe
AZ
Date:
8/27/2026
5
I was surprised but happy to see she attended my closing.
Christopher
Maysville
MO
Date:
8/27/2026
5
Denise made the whole process very easy. She was always available to answer any questions I might have. If I know anyone buying a house I will definitely recommend her. I really can't thank her enough.
Terry
Yadkinville
NC
Date:
8/27/2026
5
Never had anyone work as hard as Nick to get something done. Great attitude. Positive. Professional.
Brian
Woodstock
GA
Date:
8/27/2026
5
The loan process was quick and painless
STEVEN
South Hackensack
NJ
Date:
8/27/2026
5
Frank was excellent to work with. He communicated clearly about what he needed from us and quickly. Any Issues that arose Frank handled nearly immediately and let us know what was happening the whole time
Andrew
Statham
GA
Date:
8/27/2026
5
This was one of the most streamlined and smoothest processes there was. Everyone was extremely knowlegable able and helpful and made the home buying experience a delight. I will most likely use Marshall and his team in the future and will definitely refer the team two my friends and family. Thank you again.
Devinn
Ruskin
FL
Date:
8/27/2026
5
Justin was extremely responsive and patient. He walked us through every step of the loan process and made us feel confident in our decisions when buying our first home. He is lovely in person and has a great, very welcoming energy.
Natalie
Columbus
OH
Date:
8/27/2026
5
Great communication and friendly service.
Michael
Boerne
TX
Date:
8/27/2026
5
The overall experience was so great! i couldn't be happier with the way everything went went so smooth
Kolby
Duchesne
UT
Date:
8/27/2026
5
Made process easy
Elizabeth
Gainesville
GA
Date:
8/27/2026
5
Mike was great and responded to every question quickly and professionally
Melissa
Olathe
KS
Date:
8/27/2026
5
We could not ask for a better experienc. Miranda was fantasti!
Robert
Belchertown
MA
Date:
8/27/2026
5
Mr Shea was very helpful and insightful while maintaining he's fiduciary responsibility and professional ethics, making the process easier for me in obtaining my dream home. I looking forward to working with him in our future endeavor.
Linbreth
Saugus
MA
Date:
8/27/2026
5
The attention tolingnwork the extra hours to get things to the finish line on a tight schedule.
Carney
Homewood
AL
Date:
8/27/2026
5
We had a great experience working with Joanna Camposano. Her professionalism, clear communication, and attention to detail made getting our home loan seamless. She guided us through every phase of the process with patience and expertise, making sure everything was ready for closing. Thank you for such an awesome experience
Javier
Eagle Pass
TX
Date:
8/27/2026
5
Everything from day 1 to the end of!Sharon is awesome and will continue to work with her in my next purchase
Juliana
Liberty Township
OH
Date:
8/27/2026
5
Professionalism made it a great experience. Darrell assisted us every step of the way.
Katrice
Fuquay Varina
NC
Date:
8/27/2026
5
Clear and transparent communication while simultaneously championing a solution tailored to my greatest benefit. All of my concerns were addressed and I was never left in the dark throughout the entire process. This was a pleasant experience throughout the entire process while achieving a desired outcome.
Nathan
Indianapolis
IN
Date:
8/27/2026
5
Jake at Fairway always kept me updated and involved in what was going on during my loan process. To also include the timely matter everything was taken care of in. Everything Jake explained to me in detail was clear and concise with no confusion and explained any questions I had. Thank you Jake!
Angel
Bremerton
WA
Date:
8/27/2026
5
Matt was very informative and attentive to our needs. We were at showings and before we even finished looking at the property he would have numbers for us. Any questions I had were answered very quickly. He would even call me in the evening which was appreciated with my schedule. The loan process was very smooth with his team.
Cailee
Lutz
FL
Date:
8/27/2026
5
I had an amazing experience with Fairway Home Mortgage! Buying a home can be stressful, but their team made the process so much easier and kept me informed every step of the way. They were professional, responsive, patient, and truly went above and beyond to make sure everything came together smoothly. I’m so grateful for all of their help in getting us to the closing table and into our new home! 🏡❤️ I would absolutely recommend Fairway Home Mortgage to anyone looking for a mortgage company that genuinely cares about their clients. Thank you for helping make this dream a reality!
Karess Trawick
Date:
8/27/2026
5
Shelley and team were super friendly and very easy to talk to! They answered all of our questions, and made sure we understood every step of the way!
Kalei
Greenville
TX
Date:
8/27/2026
5
Prompt and easy to understand communication
Elizabeth
Madison
WI
Date:
8/27/2026
5
Darrell Beaudoin was absolutely the best at Fairway Mortgage. We would Not have been able to get to the finish line without his help every step of the way. We cannot thank you enough! Highly recommend!!
Katrice Solomon
Date:
8/27/2026
5
Smooth process with no issues.
Hayden
Fate
TX
Date:
8/27/2026
5
5.0 Stars!
Donovan Forges
Date:
8/26/2026
5
Process was fairly quick and easy.
Donovan
Charlotte
NC
Date:
8/26/2026
5
Communication, transparency.
Reyes
Wingate
NC
Date:
8/26/2026
5
The communication was
Stephen
Clinton
WA
Date:
8/26/2026
5
Very intelligent and informative approach in helping understanding the process. Videos breaking down each aspect of the process was very great. On point with giving direction and what needs to be done every step of the way. Absolutely superb and easy to work with!
Theary
Lakeville
MN
Date:
8/26/2026
5
Mike was communicative at every step of the process and explained in a very approachable way any questions I had.
Angelica
Chicago
IL
Date:
8/26/2026
5
Good communication and asy to work with
Justin
Martin
GA
Date:
8/26/2026
5
Alex was great in always in communicating with us as first time homebuyers and being able to connect us with great people during the buying process!
Ilan
Chicago
IL
Date:
8/26/2026
5
5.0 Stars!
Abby
Date:
8/26/2026
5
Chris made everything so easy and we didn't have to guest what camew next. She really kept us well informed.
Judy
Thomasville
NC
Date:
8/26/2026
5
Buying a house has always been talked about like it’s one of the worst and most stressful experiences a person can deal with. In my case, I don’t think I felt even a fraction of what others talk about. Working with Mike was super straightforward. He was very transparent and honest throughout the entire process and he did everything he could for my wife and I. He worked directly with our builder and got us a well-below-market rate on our new home. Communication was excellent, he was always available whenever I needed to talk or had any questions and his team was on top of everything from day one.
Talha Waseem
Date:
8/26/2026
5
Buying a house has always been talked about like it’s one of the worst and most stressful experiences a person can deal with. In my case, I don’t think I felt even a fraction of what others talk about. Working with Mike was super straightforward. He was very transparent and honest throughout the entire process and he did everything he could for my wife and I. He worked directly with our builder and got us a well-below-market rate on our new home. Communication was excellent, he was always available whenever I needed to talk or had any questions and his team was on top of everything from day one.
Talha
Laurel
MD
Date:
8/26/2026
5
Friendly, easy to work with, willing to answer questions and walk through the financing process for a first time home buyer
Kiriana
Bedford
NH
Date:
8/26/2026
5
Straightforward communications
Viola
Tempe
AZ
Date:
8/26/2026
5
Great communication, assistance, and support throughout the entire home loan process.
Michael
Montgomery
TX
Date:
8/26/2026
5
Hassle free and answered every question thru the entire process . was a seamless and stree free experience. would recommend
Caleb
Lake Norden
SD
Date:
8/26/2026
5
Easy closing and great communication . Would definitely use again for any future home purchase . Will recommend to anyone looking to purchase a home.
Trey
Grandview
TX
Date:
8/26/2026
5
Keith was amazing! He was very knowledgeable and really explained the process to me. He replied quickly to my questions and he really listened to me. Thank you!
Lindsey
Seattle
WA
Date:
8/26/2026
5
Dolly is the most responsive and timely professional we have had the pleasure to work with!! She is awesome! We were impressed from our first call late on a Saturday, setting up a call for Sunday morning to work on the loan papers! By Sunday afternoon we were able to make our first offer! In 21 days we closed and had keys to our new home!! Thanks Dolly!!
Catherine
Salem
OR
Date:
8/26/2026
5
Luis is extremely good at communication and answering all my questions (which there are MANY of). I had/have full trust in him which allowed a smoother experience and great results ◡̈
Krista
Bradenton
FL
Date:
8/26/2026
5
Overall great experience
Rondel
Avon
IN
Date:
8/26/2026
4
Nathan was extremely responsive to all of my questions. He was positive and energetic and got things done. My only concern was the last minute increase in rate by one full percentage point after continuously quoting me a lower rate.
Alison
Bonita Springs
FL
Date:
8/26/2026
5
I truly cannot say enough wonderful things about our mortgage lender and everything she did for us throughout this process. From answering what felt like a million questions (some probably more ridiculous than others!) to helping us navigate a very unusual and sometimes stressful situation with the seller, she was there for us every single step of the way. She was patient, responsive, reassuring, and always willing to explain what was happening and what came next. There were definitely moments during this process when we felt overwhelmed or unsure, and having someone we trusted on our side made such a huge difference. What could have been an incredibly stressful experience was made so much easier because of the time, effort, and care she put into helping us get to the finish line. We are incredibly grateful for everything she did to help us get into our new home. I would recommend her without hesitation to anyone looking to purchase a home. If you want someone who will truly go above and beyond for you and be there from beginning to end, she is absolutely the person you want in your corner. Thank you so much for helping make this happen for our family. We appreciate you more than you know!
Jennifer
Bartlett
TN
Date:
8/26/2026
5
Trevor was great, everyone else in The loan process was another story
Danielle
Caledonia
WI
Date:
8/26/2026
5
Regular and relevant communication
Michael
Cary
NC
Date:
8/26/2026
5
Jeremy was very organized. He was kind and efficient. More people should work with him and his team. Thank you Jeremy
Janice Watkins
Date:
8/26/2026
5
Got the job done!
ALFREDO
Muskego
WI
Date:
8/26/2026
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