Where do I begin? Katherine exceeded my expectations in ways I could never have imagined. I made the call to her with much hesitation, as the prospect of me purchasing a home was against all odds - next to none. Literally. When I called Katherine, I had just lost my husband, and I was faced with a financial tragedy. It took months, but she never, ever gave up on me. I knew I was sent an Angel, a magnificent human being, when I made a comment, and she responded: I said to her, "I feel like I'm swimming alone in this ocean and trying to stay above water." Her response: "Well, you're not alone anymore, and we are going to swim together through this." If plan A did not work, she had plan B, and so on. Her patience & her knowledge were impressive and admirable. I will never forget the compassion she demonstrated towards me and the valuable time she gave me, never rushing me off the phone when I first called, knowing the slim chance I could get lending. She was always 10 steps ahead and always educating me as I was a first time buyer. My experience with Kathere will be one I will never forget - she was there at this picitol point in my next new chapter in my life... I would like to add what the my agent and the seller's agent had to say about Katherine: the seller's agentt has done realty for 42years and my agent for 10 years. They both said they have never worked with any lender that is steps ahead of them and sending them what they needed without the agents needing to request information and to always stay after the lender. "Incredible and an impressive lender." -- A profound Thank You, Katherine. This could NOT have happened without you... Juliet

Good communication, good follow up, worked hard to find us the best terms for our loans

communication, always giving me a heads up and following up as well

Cole is very informative, transparent, and communicative, making a process that can feel very overwhelming much easier. I also am appreciative that he is available on nights and weekends for those of us who do not work a standard schedule of 9-5. He goes above and beyond to set up informative meetings and power points so I wasn’t left with questions.

Great people and very helpful.

Accomplished in minimal amount of time

The entire process was easy to follow with timely instructions and updates. The team always answered my calls and were true professionals. I don't know how this could have gone more smoothly.

Excellent communication and guidance on loan options.

Lisa was always so fast and friendly with every step of the process and made things as easy as possible!

Communication was amazing and her explanation of everything was very helpful and thorough

Jimmy was patient, friendly, knowledgeable, and answered all my questions.

Good communication from start to finish! Was given good advice to maximize the loan and cash out opportunities on my propertie! Everyone in the process made it as simple as possible for me.

reponsiveness

Mike and everyone ar fairway made jt simple and easy.

:) :) :) :) :)

Sharon was very informative, friendly, attentive and made herself available at odd hours to suit my schedule

He contacted me as soon as he got my inquiry. He asked and requested me what he needed to know, such as, "Did you inquire online except from him?" and he preferred me to text instead. He built up trust from the beginning.

Serena is very knowledgeable, easy to deal with, and doesn't make any promises she can't keep, which is a very valuable characteristic in this business!

Without Diego’s help and guidance, I wouldn’t have the peace of mind I have today knowing that I have my home.

Everything

Very helpful and great communication.. could have done it with out all the support

Responsive, informative, and friendly.

Communication was timely, clear, and quick.

Chelsea really worked for me to find the best solution even when all signs were to stop.

The open communication

Jordan was very helpful and worked extremely hard to get us everything we needed for our quick closing.

Real good communications. Answered questions quickly.

Very helpful and on top of everything

Kyle was incredible from start to finish. This was my first time buying a home and he made it seamless and stress free.

I felt like Frank went above and beyond to guide me through the process. He was patient and very helpful. When it was difficult to contact my employer he didn't just give up, he was persistent and eventually got the information that was needed to get the job done. Everyone that I dealt with was friendly and seemed to genuinely want to see good things happen.

Shayn directly impacted our experience in a positive way. The process we selected was not easy. I appreciated his ability to pivot quickly and remain solution focused.

The service was amazing! Preston has awesome communication and he made the experience as easy as possible for us.

Awesome from start to finish.

quick close , everyone worked together flawlessly.

Tim did a great job!

Simple and quick help. Friendly demeanor and professional.

Always available to ask questions

DJ communicated often and efficiently. He was always available to answer any of our questions and was always kind and understanding.

the whole process was pretyy pretty smooth.

They made better recommendations from what I asked and was able to work with me and made this home buying process easy

Aaron is the best!!!

knows his stuff

Fast respond time

Communication and effort to find solutions.

Chris was a fantastic vendor partner for my first-time buyers. He's not only very knowledgeable about the lending products and services, he's also very customer service oriented, professional and very personable, and he's an excellent communicator, keeping all parties informed at each step throughout the process. We were completely aligned and my clients had such a great experience because of it, making everything go smoothly and enjoyable. I highly recommend Chis to anyone looking to buy or refinancing. Thank you, Chris. Warm regards, Tricia DeVine 😀 REALTOR®, SRS®, ABR®, RENE® KW Metro Center 703-957-0219 DeVineHome@kw.com DeVineHome.kw.com Licensed in VA & MD Global Connections

Great communication and help during the process

Sharla saved me thousands of dollars just by suggesting a new start date to our mortgage.

Bill made getting my home possible.

Aaron did a great job with a messy closing. We had to extend our closing due to inspection issues. He was able to accommodate that male the closing work.

We had a wonderful experience working with the Ray Team at Fairway Independent Mortgage. From beginning to closing, they were responsive, knowledgeable, and always willing to answer our questions. Buying a home can be stressful, but they kept us informed throughout the entire process and worked hard to get us to the finish line. We truly appreciate everything they did to help our family purchase our new home. We highly recommend the Ray Team!

Super great everything flowed! Even in difficult situations or any changes in the original plan Cesar always knew how to fix it and have the best outcome!

You were very responsive and easy to work with!

Communication, quick response during and after hours

Very informativ and reliabe. The emails kept me on track through my process of buying a home. Don would often call snd check on me, which I appreciate.

Being my first mortgage it was important having Chris explaining, being available to my many doubts and questions and his team guiding me to gather all the documentation that was needed and required.

Monica was very helpful and communicated everything very well throughout the entire home buying experience . She is the best we've ever had

Patrick was always and easily accesible. His demeanor was professional and helpful, but always friendly. In fact, he would be someone with whom I forsee developing a personal friendship even though we are separated by years. I believe he worked hard for the betterment of his client and Fairway. He looked for a win-win at every stage and that is a talent to value. I have already started to refer Patrick to others because of his performance and I pray for his personal growth. He made the process for me understandable and easy. I did and dcontinue to feel comfortable calling, emailing or texting Patrick with questions. I do believe he is an expert in his field and highly recommend that Fairway foster his growth and sit back only to watch him succeed. Thank you very much Patrick for what was a seamless process.

Personalized service with attention to detail for all steps of the process. Clear and concise documentation. Electronic transmission and signing of documents. Accomodated last minute changes quickly and gracefully. Mindful of the timelines. Additional services such as seamless homeowners insurance and post sale support (electrical service and internet suppliers.) In all a great experience!

Hola Chris Thank you very much for helping me obtain my new home. I’m very pleased that you /Fairway worked on my account along with Sarah and Nicole who were instrumental in the process of my loan, YOU ALL conveyed Professionalism, Knowledge in your field of expertise while displaying great public relation skills , Wonderful qualities to have on your team. I appreciate the emails numerically outlining the procedure of my account and an update of what number my loan was being processed. Muchisimas Gracias Marianne H

I am not one to usually do things electronically, I rather do them in person. Jackie and Fairway made all communications and electronic filings easy. Jackie was always available for any questions my wife and I had along the way.

Terry Summey made it a great experinece. He took the time to explain each step of the process and was always ready with a smile to answer any of our questions and concerns. He did not put us off or drag his feet in completing his part of the process such as submitting the necessary paperwork and explaing each step throughly as we signed the contract. He was very personable and made us feel at peace with our decision to chose Fairway mortgage. Also, we really liked the attorney Terry chose to complete the contract process. We will highly recommend Fairway Mortgage and Terry Summey as our personal chose for Loan Officer.

Was able to answer most of my questions in a timely manner

Great service from start to finish! The steps were easy to follow, and Jake and his team were always available and happy to help whenever I we had questions. I really appreciated how responsive and helpful everyone was throughout the process!

Communication, friendly, ability to keep things on tracking and moving forward in a timely manner.

Very knowlegeable and on top of things Very pleasant and professional .

Matt was very responsive,

Very easy to work with and explained everything in detail

Great communications every question I asked she was able to answer them very professionally and quick!

Communication, how quickly errors were fixed, just overall the whole experience.

The whole process was super easy for both houses we have used Alyssa for .

Responsiveness, guidance, ease of everything from start to finish.

Jennifer Row went above and beyond, explained every step and made our loan process a breeze! I will recommend her and her office to anyone looking to buy. I could not thank her enough for being our loan officer and doing a tremendous job for our family. Thank you Jennifer!

Quick to respond and helpful with any q

Jill answered all of the questions through out the process. Also, she was very available and accomodated my quick closing. She really made the entire process very smooth. I will definitely recommend her to others in the future.

Sam and the rest of the team (Adam and Andrea) at Fairway Home Mortgage, were ultimate professionals, and easy to communicate with, even though much of that communication happened while we were still in Texas. The team helped guide us through a very complex process in a short amount of time, which we truly appreciated.

Quick,easy and painless.

Keeping us organized and making the process smooth and simple. Amy, Juana, and Sheri were so so great.

She got the job done. Although it was scary at the end because of the questions that they needed answered from the bank and the back was hesitant to give them.

You guys were amazing in this process. You were communicative, prompt and super helpful. Would recommend you guys to anyone buying a house. Thank you!

Clear and prompt

Hazel and her team worked efficiently and were very responsive with updates throughout the the process. I also appreciated how Hazel was always available for a phine call if we had any questions.

Each step went quickly and smoothly. I was kept informed every step of the process. Closing went well. Things in NC/SC are done very differently than in other places I've purchased real estate, so I needed the guidance.

Josh went above and beyond to advocate for me and to find the best option for me and my family.

Jamie was awesome! Communication was spot on and she was always there when I needed her! She took her time to explain the things that I didnt understand. I would definitely work with her again!

Very timely responses, very personable, and very open to communicate with any concerns or questions. That type of personality is hard to come by in this day and age. Truly Nate goes above and beyond for what is needed, or expected.

Scott was auper easy to talk to and was fast answer my many questions. He dumbed down a lot of the stuff for me since this was my first time buying a home and made it way less stressful

Easy to work with

Going the extra step to make sure the refinance went through

Communication .

Chris was amazing every step of the way.

As a first time homebuyer who works unusual hours, you helped make the buying process smooth with good communication and references for other things when purchasing a new home

Megan was great to work with. She answered all our questions very quickly, professionally, and made just overall the whole process smooth and easier

Meggan was wonderful to work with throughout the loan process. She was knowledgeable, responsive, and made everything feel clear and manageable from start to finish. I really appreciated her patience, professionalism, and willingness to answer every question along the way. Meggan made what could have been a stressful process much smoother, and I would highly recommend her to anyone seeking help with a loan.

Responsive staff

Frank is always attentive, responsive and so helpful. He gave me my options and then explained them in terms I can understand

Super responsive and efficient

Very accomodating

Eric was responsive and clear throughout the whole process

I don't have a single complaint and I couldn't be happier.

Jeremy and his team went above and beyond. Phenomenal service