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Real Homebuyer experiences from recently closed loans
5
I ran into an issue with the lender before I came to Lindsay. Lindsay and her team worked quick, diligently & swiftly to get me closing ASAP! She was very kind, personable and communicative.
Chelsea
Kendallville
IN
Date:
8/18/2026
5
The Way we were treated even when we were not sure
Jean-Louis
Clarksburg
MD
Date:
8/18/2026
5
We had the closing three weeks out from accepted offer date. Aaron was unstippable to make that deadline. Evey ítem that could have stopped us, he figures out a way to gwt thought it. Absolutely amazing!!!
Saide
Des Plaines
IL
Date:
8/18/2026
5
It was the personal attention to our case and going well above the "norm" for what one might expect from their lender relationship . Mitch's time and energy spent in making sure we had a successful and positive loan processing experience was truly exceptional I will definitely refer and friend or family members or client to him and the Fairway team
Eric
Brenham
TX
Date:
8/18/2026
5
You made it possible to close on our new home before selling our current home.
Gary
Cumming
GA
Date:
8/18/2026
5
All around great service willing to answer my calls and questions no matter how many i had or how often i had them
Dustin
Eugene
OR
Date:
8/18/2026
5
The communication they have with their customers is very good and they are with all the availability to solve any doubts we have
Israel
Phoenix
AZ
Date:
8/18/2026
5
Ralph and his team is extremely helpful. They are always available to answer any of my questions and respond very quickly. I never felt a sense of uncertaintly working with this team.
Christine
Bartlett
IL
Date:
8/18/2026
5
The experience was great. Excellent knowledge and very very happy he could get me the loan.
Lawrence
North Windham
CT
Date:
8/18/2026
5
Both my realtor AND lender were very personable with us. Communication was amazing. Lender got everything done VERY fast!
Zoe
Denham Springs
LA
Date:
8/18/2026
4
Lorie was great, she always answered all my questions & gave us all the costs upfront on any house we thought might be a possibility.
Haley
Buena Vista
CO
Date:
8/18/2026
5
Mary was a sound resource and guide point from beginning to closing. She went above and beyond to ensure I had the knowledge and confidence in the home buying process
Keri
Atlanta
GA
Date:
8/18/2026
5
Fast, responsive service with a smile. Thank you!
Roger
Louisville
KY
Date:
8/18/2026
4
Communication
Mark
Waynesville
OH
Date:
8/18/2026
5
Regan explained all the steps and answered our questions.
James
Pearl City
HI
Date:
8/18/2026
5
Kelly is awesome she made it easy to get everything done and helped us all the way through.
Joseph
Lawrenceburg
IN
Date:
8/18/2026
5
I had a great experience with this team! They were extremely efficient, professional, and attentive to all of our needs throughout the entire process. They did an excellent job, and we truly appreciate all of their help and support. Thank you so much!
Steve
Jackson
MO
Date:
8/18/2026
5
you made our experience enjoyable with no hassle You were very professional, and informative. It Thank for all your help.
Stephen
Milford
OH
Date:
8/18/2026
5
Julaine was amazing!!! I truly cannot recommend her enough. She made the entire home-buying experience as stress-free as it possibly could have been. She was patient, positive, encouraging, and always there to answer our questions throughout the entire process. She genuinely cared about us beyond just getting us into a home. She even encouraged me to ask for a raise at work—something I may not have had the confidence to do without her encouragement! 🥹 We are so grateful for Julaine and everything she did to help us get into our new home. If you’re looking for someone who will truly be in your corner from start to finish, she’s the one! 🤍🏡
Alexis
Henderson
NV
Date:
8/18/2026
5
Jesse and Nick were great to work with . They kept us informed the entire time so we had no surprises and made the process as smooth as it could go
Charles
Pendergrass
GA
Date:
8/18/2026
5
The great team work and astounding knowledge that you possess.
Guillermo
Killeen
TX
Date:
8/18/2026
5
The simple fact with how much trouble my job gave Jason and the team along with myself, Jason didn't quit, I had lost several different lenders completely back out. Thanks again, The Browns.
Morgan
Fruitland
WA
Date:
8/18/2026
4
Trent was attentive, available, and very informative in helping me in the last couple days of closinf on my loan. The OK rating was a result of feeling that I got lost through the cracks a bit in the couple weeks leading up to closing due to unforeseen circumstances (i.e., my loan officer leaving Fairway).
Jessica
Huntsville
AL
Date:
8/18/2026
5
Chelsea was very professiona, quick to reply to questions, and made the whole experience very easy!
Chad
Rome
GA
Date:
8/18/2026
5
Amazing support, very clear, very quick responses. Explains the process very well and very transparen.
Prashan
Arlington
MA
Date:
8/18/2026
5
Constant communication of how the process was going!
Jennifer
Fishers
IN
Date:
8/18/2026
4
Everyone was very nice and did there jobs very well.
Shaun
Rustburg
VA
Date:
8/18/2026
5
Fast and easy, they took care of everything! super reliable
Estefany
Del Rio
TX
Date:
8/18/2026
5
We had been working with a different mortgage company that was taking forever, which would have cost us the home. Luckily, Sarah was recommended by our Realtor when the seller was not willing to give us more time. Sarah and her team were able to get us funding in 10 days! We could not be happier, and any future purchases we make will be done with her and her team.
Dee
Lenore
ID
Date:
8/18/2026
5
Amy always goes above and beyond!
Kasandra
Cleburne
TX
Date:
8/18/2026
5
The home buying experience with mark was amazing, he was very hands on with finding programs/funds that fit my situation, I would recommend any first time homebuyers to go through mark!
Justyn
Roanoke
VA
Date:
8/18/2026
5
jeremy rest of the team got me what I wanted and made sure I was happy
Marvin
Mesa
AZ
Date:
8/18/2026
5
The communication was great and everyone was very helpful.
Gabriel
Ashland
OH
Date:
8/18/2026
5
Fast and easy
Nolan
Bismarck
ND
Date:
8/18/2026
5
Louise was amazing. She keeps the communication very open and explained everything to me in such simple terms given this is my first morgage. Would definitely work with her again for the next purchase.
Boonyanuth
Ludlow
MA
Date:
8/18/2026
5
It was very easy and very thorough.
Damien
Wellsville
KS
Date:
8/18/2026
5
Pam was so communicative throughout the entire loan process.
Deborah
Birmingham
AL
Date:
8/18/2026
5
Regular updates, communication, taking the time to answer many questions, keeping us informated about the process and what to expect.
Audrey
Reston
VA
Date:
8/18/2026
5
Awesome attention, quick to respond to my needs, made the whole process smooth. I have purchased multiple homes, by far this was my best experience.
Leland
Spring
TX
Date:
8/18/2026
5
You were always ready and available to answer any questions or run numbers for us! Also great at offering different thoughts or ideas!
Caitlin
Windham
NH
Date:
8/18/2026
5
Incredibly responsive from the beginning ! Joey made sure everything was clear and answered any and all of my questions . I always felt like my best interests were being considered and he was on my side to get the best possible outcome
Abigail
Boston
MA
Date:
8/18/2026
5
Jo and her team were absolutely wonderful to work with . As a first time home buyer doing this alone , they were all very responsive, respectful, patience and Informative . They made the whole process incredibly easy for me and were able to get everything completed in a short turn around even with many set back from my end . I am so happy I was referred to Jo and her team and will absolutely recommend them to anyone I hear is starting the process.
Rebecca
Montville
ME
Date:
8/18/2026
5
Corey communicated well and kept us informed through the process.
Charles
Roanoke
AL
Date:
8/18/2026
5
Patrick made this experience very simple and streamlined. He answered every question I ever had and was just pleasant to work with!
Elisabeth
Mishawaka
IN
Date:
8/18/2026
4
Appreciated the efficiency and updates throughout the experience
Alexis
Plantsville
CT
Date:
8/18/2026
5
professional and easy to work with!
Victoria
Pendergrass
GA
Date:
8/18/2026
5
Excellent customer service! Jon responded to emails and texts promptly. He responded with a sense of urgency when the closing date was moved up. Jon had a sense of humor and was a delight to work with!
Jeanie
Forest Grove
OR
Date:
8/18/2026
5
Jared and his team were always available and willing to answer any questions we had. As first time home buyers this was super comforting to know we had help.
Abdul
Portland
OR
Date:
8/18/2026
5
Kirk and his team made everything so easy! It was a breeze working with them and it would be a pleasure to do it again!
Tamara
Lake Havasu City
AZ
Date:
8/18/2026
5
Great advice, communication, quick replies, and great guidance throughout the refi process.
Randy
Tucson
AZ
Date:
8/18/2026
5
Communication was great! The team answered any questions we had very quickly. We were kept informed every step of the way and there were no surprises. Every option was explained in detail and the process was very seamless and straightforward. Plus our refinance was completed very quickly.
James
Farmersville
TX
Date:
8/18/2026
4
Better communication and rate than the other options
Joseph
Daphne
Alabama
Date:
8/18/2026
5
Easy to follow help
Amber
Wadena
MN
Date:
8/18/2026
5
N/A.........
Michael
Elizabeth
CO
Date:
8/18/2026
5
Szybkość reakcji na zaistniałe okolicznośc, biegłość w ogarnianiu tych papierowych formalności, dostępność i stawianie dobra klienta na pierwszym miejscu!
Joanna
Volo
IL
Date:
8/18/2026
5
Elite communication between Carlos, Justin, and our realtor. They explained everything when we had questions, and as first time home buyers, that made the whole process a lot less daunting!
James
Hewitt
TX
Date:
8/18/2026
5
Manuel and his team were grea!!
Elias Fernandez
Kerman
CA
Date:
8/18/2026
5
Justin was professional, concise, and friendly. We look forward to working with him again in the future.
Alex
Richfield
MN
Date:
8/18/2026
5
She was very much on top of all aspects of my loans. Always had the answers to my questions.
Kyle
Martinton
IL
Date:
8/18/2026
5
Thank you so much Mr.Neil for your attentio, and for always helping me answer question, and always be on top of the case .
Mary
Capitol Heights
MD
Date:
8/18/2026
5
Steve was a great communicator after our original loan officer left Fairway. It was great working with him as he explained everything to me in detail throughout the process. I really appreciated how available he was to ask/answer any questions that I had and made me feel confident going into closing.
Alex
Chicago
IL
Date:
8/18/2026
5
The entire staff is exceptional. They move like a well oiled machine. Every step of the way from pre-qualification through after closing, they are there answering questions, working any issues that youmay come up and keeping you very well informed as you move through the "nerve racking" process of making the largest purchase in your life. I cannot recommend them highly enough! This was the easiest, quickest, most smooth home purchase we have EVER had. We thank you for all your hard work.
Tracy
Middleburg
FL
Date:
8/18/2026
5
Amazing communication and support throughout the entire process!
Rizzoli
Killeen
TX
Date:
8/18/2026
5
This process took a year and a half to complete as first time home buyers. From the start Kim never gave up on us. When things needed to happen prior to the application she referred us to people that helped get us back to her to start the process. Kim walked us through every step of the way and was able to get us through it all, even with challenges! Kim is truely knowledgeable not just with getting you approved but with everything along the way! Kim, you're a ROCKSTAR!
Ashley
Piermont
NH
Date:
8/18/2026
5
All of team members here are so nice and kind and very helpful thank you so much.
Shwe
Austin
MN
Date:
8/18/2026
5
As a first time homebuyer it can all be pretty daunting and scary but Dominick explained everything to us and was always available to answer our questions. He kept us informed and the process was very smooth!
Bailey
Laramie
WY
Date:
8/18/2026
5
I just think Shad is a good and honest guy.
Jeffrey
Overland Park
KS
Date:
8/18/2026
5
She was so helpful and understanding with guiding me through the process
Charles
Jacksonville
NC
Date:
8/18/2026
5
Ive been having a bery long process with trying to purchase a home and Jeff has been very patient and understanding of the whole situation very thankful to him for that
Rayquan
Country Club Hills
IL
Date:
8/18/2026
5
Darin called frequently just too see how it was going. He treated me like I was an important client. This type of personal service is rare these days.
Martin
Balsam Lake
WI
Date:
8/18/2026
5
Jimmy has done my last 3-4 loans over the years and has always went above an beyond every transaction. Keeps it simple, communication is there, updates along the way and just a great customer experience. Highly recommend Jimmy.
David
Phoenix
AZ
Date:
8/18/2026
5
5/5 Stars – Absolutely Exceptional Service! I cannot recommend Frank Trest highly enough. From our very first conversation, he demonstrated an incredible depth of knowledge that immediately put me at ease. Navigating the financing process can be stressful, but his expertise made everything crystal clear. What truly sets Frank apart, though, is his genuine care and compassion. He didn't just treat me like another file; he took the time to understand my situation and looked out for my best interests every step of the way. His dedication to customer service is unmatched. He consistently went above and beyond, staying accessible, answering every question, and proactively managing every detail. I was blown away by how quickly he was able to secure our funding. He was undeniably the key member of the team who made this entire transaction go so smoothly. If you want a loan officer who combines top-tier professional skill with true heart and efficiency, look no further. I will absolutely use him again if the opportunity ever arises!
Laura
Rayle
GA
Date:
8/18/2026
5
assistance throughout the entire process, made it so easy for us being a senior citizen. again.
Constance
Milford
OH
Date:
8/18/2026
5
Lori was THE ONLY lender we spoke with who was upfront about costs. We appreciated her integrity.
Mary
Casa Grande
AZ
Date:
8/18/2026
5
Michelle found a way to get us a loan even in unideal circumstances.
Jonathan
Cumberland City
TN
Date:
8/18/2026
5
Matt was super easy to work with. He worked with my daughter who helped us navigate the technical world. Everything went very smoothly through the whole process from start to finish. We could not be any happier with Matt and his excellent service. Matt is very patient, knowlegeable and extremely professional. We will definitely recommend Matt to any friends or family who may need a home loan in the future.
Albano
Loris
SC
Date:
8/18/2026
5
Jaime was amazing throughout this entire home buying process. She always answred questions in a timely manner, and I never felt like I was a bother if I needed help with something. We had a long close but she was able to guide us to have everything done early on and I was able to focus on packing up our lives.
Jonathan
Burns
WY
Date:
8/18/2026
5
Super responsive and helpful up all the way through funding ! Guided us through all the hard unknown questions and was overall the best!
Isabella
Georgetown
TX
Date:
8/18/2026
5
Chris and the whole team were fantastic start to finish! Very communicative, took time to explain everything in detail, and were patient with my many questions. This process would not be what it was without them! Will always recommend and continue using Chris in the future!
Tiffany
Etters
PA
Date:
8/18/2026
5
Shawns attention to detail, professionalism, caring and honesty!
Stephen
Maricopa
AZ
Date:
8/18/2026
5
The communication wa incredible. it Made the process easy .
David
Venice
FL
Date:
8/18/2026
5
He is fabulous person and really helpful and we really appreciate of his support and guidance. The experience was great because the service was professional, friendly, and smooth. Everyone was helpful, responsive, and made the whole process easy and stress-free. I truly appreciate his excellent support.
Jagat
Gainesville
VA
Date:
8/18/2026
5
The quick responses, as well as when we had a meeting, you explained everything clearly. We really liked the pdf's you gave us breaking down what our montlhy payment and closing cost would be for a certain priced house.
James
Herndon
VA
Date:
8/18/2026
5
Great comunca and servic.
Neguse
Mckinney
TX
Date:
8/18/2026
5
Excellent and great experience
Luis
Arcadia
IN
Date:
8/18/2026
5
Brian was always prepared and quick with responses with any questions my wife and I had and with any forms that were needed
Cory
Port Washington
WI
Date:
8/18/2026
5
Dominick was always willing to answer questions we had even if that was after hours. He is very good at explaining things and we really felt like a priority working with him and his team!
Gavin
Laramie
WY
Date:
8/18/2026
5
Communication and professionalism
Michael
Overland Park
KS
Date:
8/18/2026
5
Erika! We are truly grateful for you ! Erika has helped in every way possible . Anytime we needed her guidance or we had a question , she was always clear and thorough . The home buying process was smooth on the financial side and its the most important, at least for us . Moving to a new state can Always be hard and we thought it would with the whole buying process but she made things go wonderfully! we are thankful for her !
Jaqueline
Crandall
TX
Date:
8/18/2026
5
The whole process was great and communication was simple, easy to understand thing's throughout the whole process, the team made thing's feel like it was a walk in the park.
John
Price
UT
Date:
8/18/2026
5
The communication was terrific!
Summer
Elkins
AR
Date:
8/18/2026
5
Great coumication
Jennifer
Colorado Springs
CO
Date:
8/18/2026
5
easy and fast communication, professional advice.
Xuqi
Maylene
AL
Date:
8/18/2026
5
Luis was very responsive from day 1 when I had to make a sudden change from another lender after putting a contract on a home. Luis was patient, understanding and very knowledgeable about down payment assitance programs and understanding my needs. Both he and Tiffany worked dilligently with compassion and professionalism to help make my dream of home ownership a reality again! Luis and Tiffany along with Fairway Home Mortgage took a lot of stress out of my homebuying process and made possible what felt like to be at times impossible! And that is my dream of home ownership. I will definnitely recommend to my family and friends.
Carlette
Chicago
IL
Date:
8/18/2026
5
Overcome all obsticles to close early
Terry
Forest Grove
OR
Date:
8/18/2026
5
Ericka and Lorrie were always very responsive and helped guide me through the process. I enjoyed working with them a great deal.
Maura
Westminster
CO
Date:
8/18/2026
5
The process moved very fast from start to finish. Communication was great. We asked for changes and the updates were immediately sent to us.
George
West Deptford
NJ
Date:
8/18/2026
5
good communication and follow
John
Lake In The Hills
IL
Date:
8/18/2026
5
Everything was communicated well and completed in a timely manner. All staff members were so helpful.
Megan
Scottsdale
AZ
Date:
8/18/2026
5
Everyone, I talk to, communicated very well.
Janice
Mount Vernon
OH
Date:
8/18/2026
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