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Real Homebuyer experiences from recently closed loans
5
5555555
Jill was very nice and very responsive. So easy to work with and explained everything thoroughly.
Cameron
Norwell
MA
Date:
6/3/2026
5
5555555
I don't have anything to add at this time
Roger
Riverton
WY
Date:
6/3/2026
5
5555555
Allison was communicative and able to ensure a quick close!
Faith
Montgomery
AL
Date:
6/3/2026
5
5555555
we had any questions about the loo. Patty went out of her way to make sure we had the answer we were looking for.
Scott
Newburg
MD
Date:
6/3/2026
5
5555555
Regan was careful, caring, and patient guiding us throughout the process and keeping us informed and aware. He worked well and closely with all stakeholders. He was always professional but very friendly and personable. We very much enjoyed partnering with him in the process, and would work with him again. We will highly recommend him to our family and friends.
James
Honolulu
HI
Date:
6/3/2026
5
5555555
She is always guiding all the way, encouraging you not to give up - reminding you of what to do.
Florence
Grand Prairie
TX
Date:
6/3/2026
5
5555555
Easy process, made life so easy with Rich and his team.
Sean
Clearwater
FL
Date:
6/3/2026
5
5555555
Joe makes the experience seamless and easy the whole team was a delight to work with I would highly recommend them
Kathryn
Raleigh
NC
Date:
6/3/2026
5
5555555
Marina and Steve were GREAT communicators. They walked me through every step of the process and it seemed like I kept having questions or little hiccups. In their very calm, capable hands, I felt like I had amazing support and advice. I REALLY appreciate all the guidance and expertise they brought to my home-buying experience. THANK YOU BOTH!!
Sheila
Tucson
AZ
Date:
6/3/2026
5
5555555
Ashlee was so on top of everything. As first-time home buyers, we didn't know much, and she took the time to explain the whole process and put us at ease. She broke down our different options for buy-down rates, down-payment amounts, and seller credits. She was so great at helping us get the most out of our money. She also is so funny, and I felt like she truly cared about US as poeople not as a transaction.
Alexandra
Bountiful
UT
Date:
6/3/2026
5
5555555
he was helpful thru the whole process and educated
Michael
Phoenix
AZ
Date:
6/3/2026
5
5555555
reminders, spreadsheet with options.
Lourdes
Los Angeles
CA
Date:
6/3/2026
5
5555555
Roz is very caring and kind. She walked me through each step of the process and was honest in what needed to be done. I recommend Roz to anyone looking to do a home loan.
Peggy
Caldwell
ID
Date:
6/3/2026
5
5555555
Easy communication, quick response, never made me feel like I was wasting Marybeth's time with all my questions.
Lindsey
Newark
DE
Date:
6/3/2026
5
5555555
I liked the videos explaning everything the most .
Haley
Vestavia
AL
Date:
6/3/2026
5
5555555
Preston has been more than helpful in the process of getting my first/ new home! He gave me lots of options , kept me in the loop and was very responsive.
Bryce
Surprise
AZ
Date:
6/3/2026
5
5555555
The GOAT! So helpful and truly cares.
Erin
Lafayette
IN
Date:
6/3/2026
5
5555555
Pete was very knowledgeable, attentive and was able to make a complicated process easier by using plain language and always answering questions. I would recommend Pete for anyone looking to buy a home.
Cole
Foxboro
MA
Date:
6/3/2026
5
5555555
Clear instructions, prompt communication, ease of transaction
Jason
Taylor
UT
Date:
6/3/2026
5
5555555
Constant communication and transparency from Anne and her team throughout the whole process!
Ryan
Ridgewood
NJ
Date:
6/3/2026
5
5555555
Clear communication at any point on any given day, answered all our questions, even the ones that were probably geewiz.
Jacob
Wittmann
AZ
Date:
6/3/2026
5
5555555
Lee and melanie made everything super easy and stress free and took them time to make sure we understood what was going on every step of the way
Chase
Laramie
WY
Date:
6/3/2026
5
5555555
Thanks Tyler!
Mark
Green
OH
Date:
6/3/2026
5
5555555
was prompt and pleasant to work with. His experience and help made the process easy.
Deana
Plattsmouth
NE
Date:
6/3/2026
5
5555555
Rachel Harrelson was there from the initial thought process many months ago to when I decided to go ahead and purchase . She's been terrific thriugh the whole process and made me feel at ease
Brian
Portland
TX
Date:
6/3/2026
5
5555555
Rob and his team did an awesome job. Kept me informed on the loan. Submitted to underwriting ahead of schedule and closingon a timely manner.
Claudia
Fredericksburg
VA
Date:
6/3/2026
5
5555555
Great customer service. Goes above and beyond to help.
Elizabeth
Rutherford
TN
Date:
6/3/2026
5
5555555
She made things easy to understand and worked with me imediately if I had a problem or misunderstanding.
Todd
Landaff
NH
Date:
6/3/2026
5
5555555
Adam is awesome and very helpful.
Samuel
Ball Ground
GA
Date:
6/3/2026
5
5555555
Kim was excellent throughout the process. She was reassuring, friendly and warm. Knowledgeable.
Nichole
Clarksville
TN
Date:
6/3/2026
5
5555555
Easy process and extremely friendly and knowledgeable people.
Ronald
Calera
AL
Date:
6/3/2026
5
5555555
your patience
Lori
Reston
VA
Date:
6/3/2026
5
5555555
So much effort and efficiency on their side made me feel safe with my decisions
Natalia
Date:
6/3/2026
5
5555555
Matt and his team went above and beyond to evaluate my financial situation and get me the best interest rate possible. After considering multiple options he was able to get me an interest rate nearly a half a percent lower than the originally quoted rate. This will save me thousands of dollars over the life of this loan.
Joshua
Canyon Lake
TX
Date:
6/3/2026
5
5555555
Cesar was very consistent and helpful.
Dylan
Mesa
AZ
Date:
6/3/2026
5
5555555
Terry made the whole process seamless and easy.
William
Plattsmouth
NE
Date:
6/3/2026
5
5555555
I am always confident that it will be a smooth transaction when I hear that they are golden. You provide me with just enough information to feel confident that my clients are qualified. I really appreaciate you calling a listing agent when we are competing and reporting back information to me.
Jennifer
Salt Lake City
UT
Date:
6/3/2026
5
5555555
Very communicative, helped me through every step of the process.
Jayson
El Dorado
AR
Date:
6/3/2026
5
5555555
It wasn't bad at all. Buying a house is always a waiting game most due to underwriting nit picking. But we thank yall for all yall have
Jamie
Collinwood
TN
Date:
6/3/2026
5
5555555
Clear communication, moved efficiently with respect to time demands, and provided in depth explanation to each step in the process. Seamless.
Steven
Fishers
IN
Date:
6/3/2026
5
5555555
Got the job done in a timely manner. Friendly and professional.
Brian
Millersville
MD
Date:
6/3/2026
5
5555555
The communication and adaptability or Sergio and his team made for a positive experience. Sergio was able to make last minute changes on more than one occasion in order to secure us the best circumstances possible
Roberto
San Pablo
CA
Date:
6/3/2026
5
5555555
Joe and his whole team were extremely professional, knowledgeable and provided exceptional customer service throughout the whole process!
Samuel
Cumberland
RI
Date:
6/3/2026
5
5555555
The service was professional, responsive, and easy to work with. Communication was clear throughout the process, and everything was completed as expected. Overall, it was a smooth and positive experience.
Adarsh
Topeka
KS
Date:
6/3/2026
5
5555555
great experience. Thank you.
Shane
Puyallup
WA
Date:
6/3/2026
5
5555555
Dan is simply the best. He's the only person I will use from now on
Michael
Scituate
MA
Date:
6/3/2026
5
5555555
Checking in throughout the process made the loan easy to obtain.
Eric
Carefree
AZ
Date:
6/3/2026
5
5555555
Jenna and Emily
James
Burgaw
NC
Date:
6/3/2026
5
5555555
Quick responaes helpful staff Clear directions Easy to use services
Amanda
Grand Junction
CO
Date:
6/3/2026
5
5555555
Funding solutions galore.
Melanie
Phoenix
AZ
Date:
6/3/2026
5
5555555
Going above and beyond expectations! Great job!
Flavio
Fairview Heights
IL
Date:
6/3/2026
5
5555555
Michelle was excellent to work with, she was dilligent and patient with me as I struggled through the mortgage process - she was always ready with reminders of next steps for me so I was never lost or left behind. Much better than with the big mortgage services - would highly recommend!
Joshua
Great Bend
KS
Date:
6/3/2026
5
5555555
Communication
William
San Diego
CA
Date:
6/3/2026
5
5555555
Reliable, trustworthy, responsive, accurate and very friendly!
Summer
Forest Lake
MN
Date:
6/3/2026
5
5555555
She was always very thorough when she messaged us and always responded quickly. We had a lot of questions and she was never hesitant to answer any of them. We are very thankful that she made buying a house easy for us!
Marcia
Cameron
MO
Date:
6/3/2026
5
5555555
Great customer service
Jose
Monroe
NC
Date:
6/3/2026
5
5555555
Process Is very smooth. Reply always on time. Professional help is by my side.
Jungang
Temple
TX
Date:
6/3/2026
5
5555555
Kelly and her team made the mortgage process smooth, clear, and stress-free. They were responsive, helpful, and made sure we understood each step along the way. We really appreciated their support and guidance throughout the home-buying process.
Alexandra
Spring
TX
Date:
6/3/2026
5
5555555
Everything is quick and everything is communicated very well. Aaron cares about the person, not just the transaction!
Joshua
Oak Park
IL
Date:
6/3/2026
5
5555555
People made it work
Kathy
Lynchburg
VA
Date:
6/3/2026
5
5555555
Becky's service has always been fantastic, and we have referred her to others when we hear peoplea re looking to refinanace or move.
Lawrence
Tomball
TX
Date:
6/3/2026
5
5555555
Curtis is so easy to talk to and willing to explain the complicated terms in laymans terms so that we would understand. He also answered questions multiple times after he had already explained things without making us feel inferior. Highly recommend
Shaila
Corinth
TX
Date:
6/3/2026
5
5555555
Easy and quick
Anna
Mount Horeb
WI
Date:
6/3/2026
5
5555555
Things were done professionally and efficiently. You were always willing to answer the plethora of questions we had during the process. You made suggestions on how to make the purchase better and were willing to work with us in that way where other lenders were not.
Richard
Junction City
KS
Date:
6/3/2026
5
5555555
Great communication and availability. Very fast closing. 10 out of 10
Chase
Richardson
TX
Date:
6/3/2026
5
5555555
Everything. Nicholle has always went above and beyond to help me with whatever I need to close my homes. She is always punctual and on time with my documents. There is not enough characters remaing to type all that she and her staff has done. Me and my family will slways choose Fairway Mortgage because of her😊!
Keith
Sedona
AZ
Date:
6/3/2026
4
4444444
It was a relatively low stress process.
Andrew
Mount Holly Springs
PA
Date:
6/3/2026
5
5555555
Super easy process for someone who works fulltime. Great communication through the whole process.
Abigail
Texarkana
AR
Date:
6/3/2026
5
5555555
step-by-step updates. Y'all made me feel like I was the only mortgage y'all were working on. they'allmakethecustomerfe a abov above above and above and beyond above and beyond app above and beyond approach above and beyond approach that all above and beyond approach that all of above and beyond approach that all of y'all above and beyond approach that all of y'all take above and beyond approach that all of y'all take makes above and beyond approach that all of y'all take makes for a above and beyond approach that all of y'all take makes for a warm and above and beyond approach that all of y'all take makes free warm and welcome above and beyond approach that all of y'all take makes free warm and welcome experience above and beyond approach that all of y'all take makes for a warm and welcome experience above and beyond approach that all of y'all take makes for a warm and welcome experience. above and beyond approach that all of y'all take makes for a warm and welcome experience. I will above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all. above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a home. above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a home and I will above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a home and I will refer above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a home and I will refer y'all to above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a home and I will refer y'all to anyone I above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a home and I will refer y'all to anyone I come above and beyond approach that all of y'all take makes for a warm and welcome experience. I will always use y'all when buying a home and I will refer y'all to anyone I come across.aboveandbeyondapproachthatallofy'alltakemakesfor awarmandwelcomeexperience.Iwillalwaysusey'allwhenbuyingahomeandIwillrefery'alltoanyoneIcomeacross.
Russell
Sterrett
AL
Date:
6/3/2026
5
5555555
The whole process was easy and everyone was helpful
Osmiel
Jacksonville
NC
Date:
6/3/2026
5
5555555
Communication was great! Very responsive in answering question. Explained each step as the loan process moved forward. Very easy to talk with.
Kathryn
Marietta
GA
Date:
6/3/2026
5
5555555
Donna was pleasant to work with, answered questions in a timely manner, kept us informed on what to do next, and is very competent and knowledgeable about the process. She and her team were great to work with.
Charles
Tulsa
OK
Date:
6/3/2026
5
5555555
Nate was very helpful. He worked with us to make sure we got the best rate and we really appreciated how transparent and responsive he was!
Melissa
Boston
MA
Date:
6/3/2026
5
5555555
Good communication and took care of all matters quickly with expert knowledge.
Maryann
Fallsington
PA
Date:
6/3/2026
5
5555555
Grant was kind and helpful every with a few little snags he was able to talk us through everything so we understood the process
Allisha
Cincinnati
OH
Date:
6/3/2026
5
5555555
Great communication, we obviously work fast and appreciate a lender that can keep up! The fairway app is super handy
Jorge
Millcreek
UT
Date:
6/3/2026
5
5555555
Quick communication Explanations working with my income
Nicole
Akron
OH
Date:
6/3/2026
5
5555555
The whole team
Anna
Wilmington
VT
Date:
6/3/2026
5
5555555
Charlene was amazing! She was communicative, responsive, and persistent. We had a very streamlined process and felt as though we were in good hands through the entire loan process. Even our realtor and the seller's legal team were raving about Charlene at closing!
Blair
Durham
NC
Date:
6/3/2026
5
5555555
Communication & flexibility
Martha
Scottsdale
AZ
Date:
6/3/2026
5
5555555
Dutiful work
Keenan
Greentown
IN
Date:
6/3/2026
5
5555555
Carlie was fantastic! she was communicative, proactive and advocated for us. She made the whole process so smooth!
Caitrin
Jacksonville Beach
FL
Date:
6/3/2026
5
5555555
un excelente trato
Daniel
Olmito
TX
Date:
6/3/2026
5
5555555
Don was friendly, funny, and approachable. His ability to bring the numbers into a common understanding through his insight and knowledge was invaluable at a time when we were trying to re-enter the housing ownership market. Knowing that we won't get to talk with Don on a regular basis as we did before is somewhat heartbreaking. I would go as far as to say he's like a member of the family.
Colly
Cumming
GA
Date:
6/3/2026
5
5555555
I have a lot of things going on in my life that make life very hard and uncomfortable, working with Eddie and his team made a stressful situation simple and easy. Eddie and his team made the impossible, possible. They went above and beyond , and i will swear by Eddie s team through thick and thin.
Robert
Dixon
IL
Date:
6/3/2026
5
5555555
Explain to me about my credit score and helped me out to purchase my new home was very patient Explaining every detail about the Morgage
MIGUEL
Brownsville
TX
Date:
6/3/2026
5
5555555
we just finished our 5th mortgage with Walter's team. The trust and faith I have in their abilities is second to none. Walter and his team communicate every step of the process with us and check in with us frequently. I will continue to come back to his team not only because they do such great work, but also I consider them family. They have always taken care of my family as their own.
Edward
Vestavia
AL
Date:
6/3/2026
5
5555555
The team was great! Super helpful, responsive and efficient. Made everything easy!
Michael
Sandy
UT
Date:
6/3/2026
5
5555555
Prompt and efficient communication, great sense of urgency!
Monserrat
Plainfield
IL
Date:
6/3/2026
5
5555555
Everything got done without my need to follow up.
Charles
Covington
GA
Date:
6/3/2026
4
4444444
Good communication and everything mostly done through email.
Karla
San Pablo
CA
Date:
6/3/2026
5
5555555
Brad did an awesome job at explaining our options and communicating every step of the way. We had to move fast and sign asap and Brad and his team were great during such a busy time for us. Highly recommended working with these folks.
Andrew
Belton
TX
Date:
6/3/2026
5
5555555
Highly recommend Jake and his team! Their communication was FANTASTIC, which is so important in real estate. I've worked with numerous lenders and Jake is at the top of the list. Thank you!
Kayla
Temple
TX
Date:
6/3/2026
5
5555555
Very helpful, kind and always available if I had questions! Nicole and Maria very kind and helpful! Thank everyone from the bottom of my heart!
Jacquelin
Homer
GA
Date:
6/3/2026
5
5555555
Brian was easy, fair, and trustworthy to work with.
George
Salt Lake City
UT
Date:
6/3/2026
5
5555555
Chris was easy to work with and explained every stage of the process. He was always available and willing to answer our questions whenever we reached out to him
Victor
Kyle
TX
Date:
6/3/2026
5
5555555
Alli did great
Jason
Crown Point
IN
Date:
6/3/2026
5
5555555
Staff was very friendly The loan went smoothly
Jennifer
Lewisburg
TN
Date:
6/3/2026
5
5555555
Everything went smooth, no hiccups or set backs through the entire process.
Robert
Oceanside
NY
Date:
6/3/2026
5
5555555
Where do start?? The honesty, communication, patience and Dan's endless knowlege of the housing market and the financing process. Dan is simply one of the most geneuine humans I have ever had the pleasure of working with.....in any industry! Period!
Daniel
Phoenix
AZ
Date:
6/3/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
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