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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Our exclusive Fairway Made for Home Card rewards clients just for paying their mortgage, turning everyday payments into real value.
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Fairway Home Connect
Have peace of mind knowing that your utilities can be transferred for you when your closing date is confirmed. Fairway makes it easy to connect your utilities or get them transferred over to your new home.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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At Fairway, people are at the heart of what we do.

Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Real Homebuyer experiences from recently closed loans
5
5555555
Quick reaponse Takes time to explain and answer questions Friendlu and easy to converse with
Rhonda
Zionsville
IN
Date:
2/22/2026
5
5555555
Communication was great and everyone was always very friendly. We were able to close faster then expected also!
Jeremy Raymond
Villa Rica
GA
Date:
2/22/2026
5
5555555
The team was incredibly easy and pleasant to work with! They handled everything with such professionalism and made the entire process go smoothly from start to finish. I couldn't be happier with the experience and highly recommend them
Tamra Jeanette
Peoria
AZ
Date:
2/22/2026
5
5555555
As a first-time homebuyer, this was such a great experience! The process felt smooth and stress-free, and Jillian was amazing throughout it all. She was very helpful, responsive, and made sure I understood everything. I’m so grateful for her guidance during such an important milestone!
Jayla B
Inman
SC
Date:
2/22/2026
5
5555555
The team is always available (unbelievably on weekends too!) to answer questions and to guide me through the whole underwriting process. They are a pleasure to work with.
Ellen J
Pine Knoll Shores
NC
Date:
2/22/2026
5
5555555
Tracey their no one else like
Anthony Antonio
Fort Worth
TX
Date:
2/22/2026
5
5555555
consistent and clear communication. Things were provided as early as possible. And for course a good outcome always helps
Andrew
Seattle
WA
Date:
2/22/2026
5
5555555
This is the third time I've had the Rodriguez team as my lender. They are always such a pleasure to work with. They are helpful and are there to answer any questions I may have. They are very friendly and genuine. They truly care about doing their absolute best as your lender.
Jennifer
North Las Vegas
NV
Date:
2/22/2026
5
5555555
Adeline was great! Made our process simple and was always available for any questions or concerns we had. Highly recommend.
Christopher Wayne
Pulaski
TN
Date:
2/22/2026
5
5555555
This is my second time working with Matt and he makes everything understandable and the process goes smoothly . Thank you Matt for all your help .
Tina
West Allis
WI
Date:
2/22/2026
5
5555555
He went above and beyond to get this done. Thanks!
Scott A
Grand Junction
CO
Date:
2/22/2026
5
5555555
Always professional and fast.
Henry
Clayton
NC
Date:
2/22/2026
5
5555555
Holly is very knowledgeable. She was easy to get a hold of and very responsive to all our questions. We had a great experience working with Holly. We 'll be happy to recommend her to family and friends if they need a loan officer in the future.
Charlene
Federal Way
WA
Date:
2/22/2026
5
5555555
Vinnie was so helpful through the whole process. We could text him at any time and get a quick response. Can't say enough about Vinnie!
Sean E
Farmingdale
NY
Date:
2/22/2026
5
5555555
Clint was very hands on, helpful and always available to answer any questions or concerns that we had
Michael John
Evansville
IN
Date:
2/22/2026
5
5555555
Very helpful and very professional great guy overall
Ryan
Kansas City
MO
Date:
2/22/2026
5
5555555
Responded quickly and provided a wealth of knowledge. Every step was in our best interest.
Chantel L
Sunbury
PA
Date:
2/22/2026
5
5555555
Rick is wonderful to work with. I always felt he had our best interest in mind and researched to get us the best rates. I would not hesitate to work with Rick on the future.
Kersti M
Southbridge
MA
Date:
2/22/2026
5
5555555
Nicole was kind, competent, proactiv, and responaive .
Leah
Fruita
CO
Date:
2/22/2026
5
5555555
Response time, communication level, friendliness, abity to help with same day close and ensure it gets done .
David
Lake Stevens
WA
Date:
2/22/2026
5
5555555
Everything was smooth and easy. We closed super quickly once we found our house!
Lindsay Michelle
King
NC
Date:
2/22/2026
5
5555555
Being able to complete documents online made it very convenient and easy. The communication of the team was wonderful!!!
Debra
Valparaiso
IN
Date:
2/22/2026
5
5555555
Very responsive, knowledgeable and precise! Great service and will use this team!
Aaron Warren Alastar
Laveen
AZ
Date:
2/22/2026
5
5555555
Incredibly responsive, helpful and informative along the whole process for a first time home buyer. Thank you Don!
Nathan
Colorado Springs
CO
Date:
2/22/2026
5
5555555
You all made it so easy for us! You kept us organized, on track, and informed throughout the whole process. I truly get emotional thinking about what a huge help you all were during this process. You really took a ton of stress off of us and it is so greatly appreciated!
Emily
Hoover
AL
Date:
2/22/2026
5
5555555
The communication was great and Jennifer was very helpful!
Jocilyn R
Rostraver Twp
PA
Date:
2/22/2026
5
5555555
Randy is awesome! He was very patient with me and helpful! Thank you Randy!
Crystal
Kansas City
MO
Date:
2/22/2026
5
5555555
Thanks For everything.
Jaclyn P
Moody
TX
Date:
2/22/2026
5
5555555
Brooklynn was incredibly responsive, knowledgeable, and patient throughout the entire process. She explained each step clearly, kept me updated, and made what could have been a stressful experience feel smooth and manageable. I truly appreciated her professionalism and support from start to finish.
Chantelle
Saint Joseph
MO
Date:
2/22/2026
5
5555555
The process was painless and Teresa was always available for any questions and kept us informed during the process
Terry Charles
Gautier
MS
Date:
2/22/2026
5
5555555
Anthony and his team were very professional, knowledgeable, and kept us informed every step of the process. They went above and beyond to help us with a very unusual piece of property.
Charlotte
Kerens
TX
Date:
2/22/2026
5
5555555
Justin was extremely helpful. He gave us information without overwhelming us. He stayed in touch consistently and updated us throughout the process. We really appreciate all his help!
Sarah
Clayton
NC
Date:
2/22/2026
5
5555555
Fast, efficient, and great follow-up. Dana and Howie were great too!
BARBARA MARION
Asheville
NC
Date:
2/22/2026
5
5555555
Quick response and helpful staff!!
Pooja
Brandon
SD
Date:
2/22/2026
5
5555555
Clear communication, thoughtful guidance through next steps for first time home owners, and relationships built by such a personable and caring team!
Kenzi M
Indianapolis
IN
Date:
2/22/2026
5
5555555
It was a positive but a lot.
Veronica
Lagrange
GA
Date:
2/22/2026
5
5555555
The hold my hand step by step to the end of my process I'm very happy my dream come true I been waiting for many years thank you god &thank to all the all of the thaem special of Elalie thank thanks thanks🙏🥰🥰🥰🥰🥰🥰🥰🙏🙏🙏🥰🥰🥰🌹❤️🌺🌺🌺😘💐
Myriam
Hollywood
FL
Date:
2/22/2026
5
5555555
Lo más importante que fui con varias personas k me ayudarán. Y me dijeron k no era posible. Pero gracias a Dios Usted y todo su equipo. Lo hizo posible. Y ahora estoy en mi casa 🏠 un sueño echo realidad. Gracias por todo Bendiciones .Exelente servicio "Laura Lara "
Maria Isela
Eagle Pass
TX
Date:
2/22/2026
5
5555555
Jane made our entire mortgage process as easy as possible! Being first-time homebuyers, I can not imagine a world where it was any easier. Through her thorough communication, immediate responses when needed, and good vibes, it was just a pleasure getting our mortgage. I doubt many people can put it like that!
Bryce
Charlotte
NC
Date:
2/22/2026
5
5555555
Marcy was awesome to us throughout this process! Any questions we had, she always answered right away!
Giovanni
Cincinnati
OH
Date:
2/22/2026
5
5555555
Everything was handled in a timely manner and she walked us through every step as first time home buyers
Katie
Burlington
TX
Date:
2/22/2026
5
5555555
Clear and concise. Absolutly willing to answer any an all questions I had.
Danielle Alexa
Monmouth
OR
Date:
2/22/2026
5
5555555
The knowledge, professionalism and great customer service. I am very satisfied with my experience from beginning to the end.
Cesar A
Vail
AZ
Date:
2/22/2026
5
5555555
I am very satisfied. Very great service and professional
Abraham
Ontario
CA
Date:
2/22/2026
5
5555555
Drew and his staff provided fast friendly service, great communation, and was always aviable with any questions or concerns we had durning the entire mortage process.
Ryan Neil
Arlington Hts
IL
Date:
2/22/2026
5
5555555
Very professional, Very responsive. I strongly recommend them.
David Eugene
Marana
AZ
Date:
2/22/2026
5
5555555
April was absolutely outstanding throughout the entire process. She was patient, knowledgeable, and always took the time to explain every detail so I felt confident and informed at each step. She made what could have been a stressful experience feel smooth and manageable, consistently responding quickly to my questions and keeping everything on track. I truly appreciated Her professionalism, transparency, and dedication to helping me secure my very own 1st home!!!
Ricky Connell
Albemarle
NC
Date:
2/22/2026
5
5555555
Everyone was easy to communicate With. People accessible for the most part and quick to respond . Loved the weekly updates informing what was coming up that week, including definitions of specific titles and duties .
Lynda
Jonestown
TX
Date:
2/22/2026
5
5555555
Great service
David Eugene
La Grande
OR
Date:
2/22/2026
5
5555555
Expectations for what was required from us was clear and layed out in a way which was easily understood as it pertained to all required documents and forms needed to be filled out.
Matthew
Triangle
VA
Date:
2/22/2026
5
5555555
Mike was very responsive and was very helpful in helping us figure out if properties we were looking at were in our budget. Everything from going under contract to closing was a breeze from the lender's side.
Ryan
Sanford
FL
Date:
2/22/2026
5
5555555
Great communication and smooth process
Michael
Cedar Lake
IN
Date:
2/22/2026
5
5555555
Ashton made it great
Clinton S
Sedalia
CO
Date:
2/22/2026
5
5555555
is our third interaction with Radeen at either buying a new house or refinancing a property. She's professional, articulate, and walks us through the process every time.
David K
Overland Park
KS
Date:
2/21/2026
5
5555555
Always made sure to call me when new info is needed
Julian
Gary
IN
Date:
2/21/2026
5
5555555
How communicative Tara was in making the process seemless and how freely and available she was if we had questions
Nathaniel
Edgewater
FL
Date:
2/21/2026
5
5555555
Micheal helped us every step of the way!
Debra
Loudon
TN
Date:
2/21/2026
5
5555555
Excellent at communication, quick to respond to questions, very knowledgable and friendly. 10/10 would have him help us again.
Joshua
Bonaire
GA
Date:
2/21/2026
5
5555555
Nathan Chamblee Is the bomb.com . He is the best at what he does!
Connor
White Hall
AR
Date:
2/21/2026
5
5555555
Very professional
Claudia L
Upland
CA
Date:
2/21/2026
5
5555555
Stayed focused on working through the loan and worked with you. Not at us.
Michael
Sherman
TX
Date:
2/21/2026
5
5555555
The communication was great, she always kept me up to date on my process, and the process overall was very quick but efficient!
Carmen
Wilmar
AR
Date:
2/21/2026
5
5555555
Susan was prompt to reply to messages and easy to work with. She gave us honest information and the process was seamless.
Adam
Shawnee
KS
Date:
2/21/2026
5
5555555
Easy and helpful Madrid being our house fast and
Diana M
Conyers
GA
Date:
2/21/2026
5
5555555
Austin was hands down the best customer service experience I have had in years. I cannot say enough about how attentive and informative he was throughout the whole process.
Stephanie
Marianna
FL
Date:
2/21/2026
5
5555555
Quick responses to our questions. Kind, courteous and professional!
Judith C
Williamson
GA
Date:
2/21/2026
5
5555555
Personal and quick response.
Thompson
Cheyenne
WY
Date:
2/21/2026
5
5555555
Very easy and clear process
Kate Mallorie
Deland
FL
Date:
2/21/2026
5
5555555
great communication and lots if money saved with our refi!
Sherry Parker
Belton
TX
Date:
2/21/2026
5
5555555
Phil was monumental throughout the entire process! He stopped at no ends to ensure that this purchase went smoothly and that I was taken care of! I couldn't imagine doing this without Phil!
Cade M
Aurora
CO
Date:
2/21/2026
4
4444444
The approval process was great, communication was great. The paperwork still being done so close to closing was not ideal.
Telisha
Covington
GA
Date:
2/21/2026
5
5555555
Everything!
Charity
Friendship
TN
Date:
2/21/2026
5
5555555
Constant communication and availability during my process gave me the trust I needed to succeed buying my first house with total confidence
Rosa
Vestavia
AL
Date:
2/21/2026
5
5555555
I had such a great experience working with Jake. He was knowledgeable, patient, and always took the time to explain everything clearly. Communication was excellent throughout the entire process, and he truly made what can be a stressful experience feel smooth and reassuring. I’m so grateful for his guidance and support and would highly recommend Jake at Fairway to anyone looking for a trustworthy and dependable lender.
Jacqueline
Abilene
TX
Date:
2/21/2026
5
5555555
It was easy to communicate with Rene and the staff. Everyone was very knowledgeable and the whole process was faster than I anticipated
France A
Baldwin
NY
Date:
2/21/2026
5
5555555
Every step of the process, Shane took his time to reach out and let me know what to expect. There was no sugar coating, and he told it exactly how it was going to play out. This is why I continue and will recommend Shane to other people within my inner circle who are looking to be preapproved or refinance.
Nicholas Scott
San Tan Valley
AZ
Date:
2/21/2026
5
5555555
Jordan made this process as simple as it could be. He was always available to answer any and all questions . He always kept me updated on where we were in this process.
Hannah
Southside
AL
Date:
2/21/2026
5
5555555
Everything was so easy and well explained! And you were patient , waiting at the right time for interest rates to decrease and I felt secure in your care!
William T.
Mill Creek
WA
Date:
2/21/2026
5
5555555
Always available and answered every question we had helped guide us through the stressful time with positive and resassiring words
Dominick
Prairieville
LA
Date:
2/21/2026
5
5555555
I cannot recommend Ken Land and his team highly enough! From start to finish, the level of professionalism, communication, and dedication was truly exceptional. Buying a home can be stressful, but they made the entire process feel smooth and manageable. Every question I had was answered quickly and clearly, and I always felt informed and confident about the next steps. What stood out most was their attention to detail and genuine care. It never felt transactional — they truly had my best interest in mind and worked tirelessly to ensure everything stayed on track for a successful closing. Thanks to their expertise and commitment, I’m now in my new home and couldn’t be happier. If you’re looking for someone knowledgeable, responsive, and fully invested in your success, this is the loan officer you want on your side. Five stars all the way!
Tyler
Fort Mill
SC
Date:
2/21/2026
5
5555555
It all worked out
Alexander
Davenport
IA
Date:
2/21/2026
5
5555555
I really appreciated the wonderful customer service that Kenny provided. Kenny answered all our questions, and helped us decide what was right and what would work for us. He and his team were very supportive along the way too.
Camryn
Brighton
CO
Date:
2/21/2026
5
5555555
Super nice, super quick, attention to detail, followed through on every commitment and promise. Not a single hiccup or complaint. Amazing!!!!
Joshua P.
Middleton
ID
Date:
2/21/2026
5
5555555
Excellent customer service skills, being attentive to questions and concerns throughout entire process. Made this process very efficient and without hesitation
Matthew
Lumberton
TX
Date:
2/21/2026
5
5555555
Comunication and guideance
Brenda
Nashua
NH
Date:
2/21/2026
5
5555555
He had all the answers to our question and every time we called him, he answered. if there was an issue, he always found a solution and resolved. Thank you Mike, excell work!
Jesus
Upland
CA
Date:
2/21/2026
5
5555555
Jacks professionalism, promptness, patience, attention to detail and follow through makes him great in what he does to execute the transaction.
Bernard
Elmhurst
IL
Date:
2/21/2026
5
5555555
Steve Arsenault was outstanding throughout my home purchasing process. From my very first phone call with him—while I was sitting in traffic on 495—he was calm, professional, and immediately ready to help, which gave me confidence from the very beginning. From pre-qualification to final approval and every step in between, Steven was knowledgeable, responsive, and consistently reliable. He explained everything clearly, stayed on top of every detail, and made sure the entire process was smooth and stress-free. His professionalism and steady guidance made what could have been overwhelming feel seamless and well-managed. I truly appreciated his dedication and expertise, and I would highly recommend him to anyone going through the home buying and financing process.
Toni Arlene
Ashburn
VA
Date:
2/21/2026
5
5555555
Quick response and engagement from all The team members to close on the loan.
Katy I
Munster
IN
Date:
2/21/2026
5
5555555
Communication was wonderful. As first time home owners, this could have been VERY stressful. Bethany & Sarah made this as smooth as possible and made sure to answer every question we had.
Hailey
Cincinnati
OH
Date:
2/21/2026
5
5555555
What made this great is Steve's warm personality and knowledge were the key components for us. Steve always returned calls/messages/texts promptly. His helpfulness in our understanding of the documents was greatly appreciated! Thanks you Steve !
Thomas A
Prescott
AZ
Date:
2/21/2026
5
5555555
Quick service, professional and competitive terms. I had a very smooth and pleasant experience working with Joanna and her team. In house financing and underwriting make the proses quick, efficient and absolute 100% in control from start to finish. Highly recommend.
Dumitru
Crystal Lake
IL
Date:
2/21/2026
5
5555555
Kasia is a great person to work with, she made the loan process go smoothly
Mark
Phelps
WI
Date:
2/21/2026
5
5555555
Jennifer made the process of purchasing my first home an absolute breeze. She answered every question I had quickly and clearly, and she kept me updated throughout each step of the process. Her communication, professionalism, and reassurance made the entire experience completely stress-free. I truly couldn’t have asked for a better person to guide me through such an important milestone!
Harmony
Mcgehee
AR
Date:
2/21/2026
5
5555555
timeline for refinancing was met or exceeded. Very quick turnaround on everything. everyone I interacted with was very polite and went out of their way to answer all of my questions
Leslie
Ashburn
VA
Date:
2/21/2026
5
5555555
Lori and her team made the whole process super easy!
Michael W
Ocean View
DE
Date:
2/21/2026
5
5555555
Nate was very up front open and honest with everything. communication with Nate was top notch! He was there if any questions were to be asked and answered them in a very professional way!
Shaun M
Jamestown
ND
Date:
2/21/2026
5
5555555
Thank you Jim for spending time with us explaining all the procedures and paperwork involved in getting our mortgage. Plus we appreciate your promptness in responding when we had questions.
Mary E
Eloy
AZ
Date:
2/21/2026
5
5555555
Sam was super communicative and walked us through all our options he kept us informed on the market and what impacts tha wluldnhave on us . Sam was great to work with and I'd recommend him to anyone!
Charles
Minneapolis
MN
Date:
2/21/2026
5
5555555
Great communication, including texting. They worked quickly to get me the money I needed to close.
James
Orem
UT
Date:
2/21/2026
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Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
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Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
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