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Real Homebuyer experiences from recently closed loans
5
Sharla and team were hardworking and responsive. They went above and beyond to find us the best mortgage for our sutation. Really appreciate their quick turn around on getting the loan closed on an aggressive timeline!
Brett
Holladay
UT
Date:
8/19/2026
5
Very easy
Christopher
Kansas City
MO
Date:
8/19/2026
5
Participation in the process and keeping me informed.
James
Wilson
NC
Date:
8/19/2026
5
You, your team, and the entire process all the way to closing was an excellent experience, just as my other loans in the past. Thank you all.
Debra
The Villages
FL
Date:
8/19/2026
5
she was very knowledgeable and attentive!
Nighat
Richmond
TX
Date:
8/19/2026
5
Communication.
Cheryl
Salt Lake City
UT
Date:
8/19/2026
5
very communicative and walked us through everything we need to do to get through the process as efficiently as possible.
Joseph
Conroe
TX
Date:
8/19/2026
5
Very efficient and knowledgeable
Wade
Salt Lake City
UT
Date:
8/19/2026
5
He was very prompt in getting our servic's done.
Reshmaben
Great Falls
MT
Date:
8/19/2026
5
Very pleasant to work with, responsive to all my questions even outside business hours, and very knowledgeable of the program I was interested in.
Irvin
Bermuda Dunes
CA
Date:
8/19/2026
4
We got a morgage that fit oyr needs in a prompt manner .
Francisco
West Columbia
TX
Date:
8/19/2026
4
I really appreciated the kindness shown to me by Erin when I was working on documentation with her. She was very patient and informative.
Tamara
Great Falls
MT
Date:
8/19/2026
5
Great communication and very up front
John
Rochester
NY
Date:
8/19/2026
5
We were dealing with another lender and they were making it way too difficult to work with. We had a deadline and wanted to be able to close on our home in time. So we jumped ship and so glad we did! We found everyone to be extremely patient and efficient. We closed on our home on the original closing date. The whole team showed kindness at such a stressful time. I would highly recommend Mary Ann Jones and using Fairway
Barbara
Arlington
TX
Date:
8/19/2026
5
Would highly recommend Jimmy and his team. He goes well beyond the basic broker tasks, and truly has the buyer’s best interests in mind.
Cameron
Date:
8/19/2026
5
Great service, phones answered or called back quickly, easy to understand the process, continually in the loop in regards to what to expect next.
Daniel
Northborough
MA
Date:
8/19/2026
5
Able to get approved loan amount that other could not make it. Also the lo process will be transparent to you, team are helpful for any questions . Most importantly closing is on time. Thanks a lot.
Lam
Santa Clara
CA
Date:
8/19/2026
5
Chris was super attentive and helpful - making the experience of closing our NYC condo while I was in Seattle easy and straightforward.
John Paul
Brooklyn
NY
Date:
8/19/2026
5
Chris Francis was the easiest most knowledgable person I have ever worked with. He answered every question extremely quick . He made the loan process from beginning to end as easy as possible. I will always use him for any home loans I will need in the future. He made a very stressful time very easy
AMY
Fox Lake
WI
Date:
8/19/2026
5
Taking the time to explain the details of the loan process and sharing the tools to review the break down in fees and estimated mortgage costs. Keeping an eye on the interest rate activity giving the best decision advice.
Diane
Sioux Falls
SD
Date:
8/19/2026
5
We got the house of our dreams.
Andrew
Sahuarita
AZ
Date:
8/19/2026
5
Very easy to work with and provided excellent service.
Guy
Port Orange
FL
Date:
8/19/2026
5
Prompt Communication, easy tools, like sharing w2 and paystubs
Joshua
Upper Marlboro
MD
Date:
8/19/2026
5
Great communication and support through the whole process.
Brittany
Wetumpka
AL
Date:
8/19/2026
5
Food communicatio. Timely responses.
Anthony
Gladstone
MO
Date:
8/19/2026
5
Doug did a great job in us informed and educated us throughout the whole process of putting our mortgage together. Doug gave us more information and helped us through the process better than any other lender ever has done! I would highly recommend Doug to anyone looking for a Mortgage!
Craig
New Haven
IN
Date:
8/19/2026
5
On point what was needed nice & professional
Joseph
Bay Minette
Alabama
Date:
8/19/2026
5
Working with Deb has made the whole process smooth and enjoyable! She explained everything to us in depth and was patient and supportive with our many different questions and ideas as we figured out what we wanted. Would highly recommend!
Joanna
Sultan
WA
Date:
8/19/2026
5
Jennifer is exceptional at what she does. I've worked with her on countless transactions for my own clients, but experiencing her process firsthand as a homebuyer truly showed me how wonderfully she treats her clients, not just her professional partners. I highly recommend Jennifer and her team to anyone needing home financing!
Kacy
Benson
AZ
Date:
8/19/2026
5
Joe worked with us from the very early stages of the home buying process before we were truly active to identifying a home and throughout the closing process. He was extremely knowledgeable and hopeful throughout the entire loan process and his familiarty with the Milton market was a extra layer of guidance throughout finding a home.
Ryan
Milton
MA
Date:
8/19/2026
5
Andy went above and beyond to help us with the "for sale by owner" purchase. He walked us through every step of the process and was always quick to respond to questions we had.
Lura
Clinton
MO
Date:
8/19/2026
5
I am a repeat customer and would not hesitate to use you guys again. The overall process was easy, communication was great, and the support was top notch.
Daniel
Lawrenceburg
TN
Date:
8/19/2026
5
Where do I start??? Mike is one of a kind. From beginning to end, he displayed uncomperable professionalism, transparency, and honesty. And all of this, with a sense of friendliness and patience, which made the whole loan aquisition an easy and painless experience. Mike was always readily available, repsonding to my many inquiries, regardless of day of the week or number of questions. I knew I could trust him. His knowledge and willingness to provide me with the info I needed to make every decision, an informed decision was exactly what I needed to feel confident during my real estate purchase. Thank you Mike! I will always highly recommend you and Fairway Home to others and if ever I have a need to refinace, I know in which direction I'll be looking for loan servicing.
Pilar
Chicago
IL
Date:
8/19/2026
5
Sergio and his team were great throughout the entire process. Communication was excellent, and they were always helpful and easy to work with. Overall, it was a great experience with Fair Home Mortgage.
Jesus
Stockton
CA
Date:
8/19/2026
5
during our whole experience, we had great communication. Your team gets the job done. Thank you for everything .
Yolanda
Fishers
IN
Date:
8/19/2026
5
It was a difficult loan and Amy kept fighting to make it happen. I appreciated The persistence
Lance
Weatherford
TX
Date:
8/19/2026
5
was able to make last minute changes and still get through signing day!
Chandler
Pell City
AL
Date:
8/19/2026
5
Cliff was always available and helped me with understand the process as a first time home buyer. Cliff went above and beyond the entire way. Very grateful for his help.
Mohammad
Coconut Creek
FL
Date:
8/19/2026
5
Great communication always ready to listen and respond with helpful advice very nice and friendly I could not have asked for a better experienc!
Ian
Saint Joseph
MO
Date:
8/19/2026
5
The combination of great personal service, a clear, solid process, and good technology.
Timothy
Lexington
NC
Date:
8/19/2026
5
Garrett made the whole process easy. After dealing with other mortage brokers, im glad I chose Garrett.
Collin
Cedar Lake
IN
Date:
8/19/2026
5
Communication was wonderful. Going through this process from another state could have been so difficult, but Candice made it so smooth. The fact that she would always send me a text after an email was sent, really helped me stay on top of everything in a timely manner. It was exactly the type of communication I needed.
Jeanette
Holly Lake Ranch
TX
Date:
8/19/2026
5
Just the ease of putting everything together
Craig
Denver
CO
Date:
8/19/2026
5
Melanie French was an amazing loan officer! She answered every question we had throughout the entire process and always made sure we understood what was happening. She made buying our home feel easy and as stress-free as possible. We are so thankful for all of her help and would highly recommend her to anyone looking for a great loan officer!
Joseph
Batesville
AR
Date:
8/19/2026
5
We used Maria in 2013 to buy our house in Eagle, Idaho and were very pleased back then. Now that we've moved back into the area 13 years later we are still just as happy with the level of professionalism that Maria showed us in the past. The whole process was fairly painless and quick. Maria showed us all our options and helped us choose the best one in the days of fluctuating interest rates. Again, great experience. Thank you, Maria!
Dean
Nampa
ID
Date:
8/19/2026
5
The communication was great. Call backs are instant. Advice was helpful. And we were given a great rate.
Peter
Linden
PA
Date:
8/19/2026
5
We had an excellent experience working with Kevin. From the very beginning, he walked us through every step of the process, making sure we understood what to expect and what was needed from us along the way. What really stood out was the level of communication and personal attention. He had multiple check-in points throughout the process, kept us informed, and was always available to answer questions. We never felt like we were left wondering what was happening or what came next. He also went above and beyond when it mattered most, even personally calling the seller’s realtor to help strengthen our offer and seal the deal. That extra effort showed us how invested he was in helping us get into our new home. We’re incredibly grateful for his guidance and would highly recommend him to anyone looking for a mortgage loan officer who will truly advocate for them from start to finish.
Gretchen
Purcellville
VA
Date:
8/19/2026
5
Where do I begin? From the moment we contacted Ariana, she and her team ran with everything. They quickly got us pre-approved, collected all the necessary documents, and made the entire process as easy and stress-free as possible. Her team, including Devin, was extremely knowledgeable, and communication through text, email, and the application portal was constant. We were never left wondering what was happening or what our next steps would be. Whenever something was needed, we knew about it, and whenever we had a question, we received an answer. Best of all, everything stayed on track, and we closed by our estimated deadline. It was an incredibly positive experience from beginning to end, and I cannot thank Ariana and her team enough for helping my wife and me get into a beautiful new home. This is absolutely a FIVE-STAR crew of people, and I would highly recommend them to anyone looking to purchase a home!
Thomas
Arp
TX
Date:
8/19/2026
5
Jieyi is very responsive and accommodating to my request. Highly recommended
Ruijie
Plymouth
MA
Date:
8/19/2026
5
Easy communication
Chloe
Orrville
OH
Date:
8/19/2026
5
Ariana and her team provided excellent communication and updates regarding the status of my loan. They were able to answer every question immediately and kept my mind at ease during the entire process. I can't express enough how grateful I am to Ariana and to everyone on her team.
Jeremy
Longview
TX
Date:
8/19/2026
5
Mike has been fabulous, helpful, quick to respond, communication is great and just a nice outgoing and fun guy. Appreciate him very much
Kelly
Orting
WA
Date:
8/19/2026
5
The personal communication and having an entire team who assisted in each step.
Herbert
Manning
SC
Date:
8/19/2026
5
I was updated very regularly and the ease of submitting and signing everything was great.
Sandra
Cape Girardeau
MO
Date:
8/19/2026
5
The service Phil provided us was amazing! He made sure to walk us through everything and made the whole process very easy. He was incredibly helpful, patient, and made sure we understood everything. Phil is the best!
Neethu
Gunnison
CO
Date:
8/19/2026
5
NoVERWExcellent
Catherine
Cheyenne
WY
Date:
8/19/2026
5
The profesionalism support during the whole process and smooth and efficient transaction
Jean
Harvey
IL
Date:
8/19/2026
5
Deborah was easy to work with. She went above and beyond and always responded to questions quickly.
Candice
Wilkesboro
NC
Date:
8/19/2026
5
helpful and attentive
Julio
Alexandria
VA
Date:
8/19/2026
4
Sandy and team are very responsive and I csn tell they care!
Patricia
Tempe
AZ
Date:
8/19/2026
5
Crystal was very quick and responsive . She made process very simple and painless
Monichenda
Coeur D Alene
ID
Date:
8/19/2026
5
Tino & Judy were absolutley wonderful! They were so kind and patient while walking me through buying my first home. I can't thank them enough.
Jessica
Macon
GA
Date:
8/19/2026
5
the communication
Michael
Dunnellon
FL
Date:
8/19/2026
5
What made it great is the communication between us all and explaining and it felt really good when checked up upon. Also didnt feel like Brian was just doing his job but genuinely trying to help us and there when we need him!
Andres
Monte Vista
CO
Date:
8/19/2026
5
Great communication and expertis!!!
Elaine
Antioch
IL
Date:
8/19/2026
5
Daniel was easy to work with. Explained every option and step of process. Was easily
William
Mauston
WI
Date:
8/19/2026
5
If I ever had a question it was always answered in a timely manner.
Reece
Jonesboro
AR
Date:
8/19/2026
5
Jakes great
Donald
Olympia
WA
Date:
8/19/2026
5
Paul McCray was wonderful to work with. He responded to all our questions on time and sometimes even after hours. It was a great pleasure to get to know him and his knowledge he shared with us was very helpful. Thank you to Paul, Dan and the Fairway team for helping us with our loan and being there every step of the way.
Candice
Willis
TX
Date:
8/19/2026
5
Nate was always available to answer questions, even at what would normally be considered inconvenient hours nomatter how simple or complicated the answer. He is kind, professional, and knowledgable.
Seth
Carlisle
PA
Date:
8/19/2026
5
The entire process was smooth and Hayden was very helpful and professional. Everything was handled prefeasionally.
MD TABARAK
Arlington
TX
Date:
8/19/2026
5
such a great process for us everything was smooth and easy would re
Danelle
Willcox
AZ
Date:
8/19/2026
5
She went above and beyond to get things completed especially in a very tricky situation. Despite all the obstacles we were successful!
Michaela
Saint Augusta
MN
Date:
8/19/2026
5
Easy to contact and communicate with. Explains well the process and answers questions to make me understand the language on documents and loan process.
Sergio
Seattle
WA
Date:
8/19/2026
5
You all got my loan completed timely and were very responsive .
Dan
Inverness
FL
Date:
8/19/2026
5
All done very easy and respectful
Ezekiel
Hemet
CA
Date:
8/19/2026
5
Great communication, very quick replies, settled our nerves, never felt like a bother or inconvenience to Jenna it was a great experience made the process so much easier
Cora
Nottingham
MD
Date:
8/19/2026
5
The constant communication and looking into every product that we suggested and helping us get the best rate during such uncertain times
Tony
Gunnison
CO
Date:
8/19/2026
5
Chelsea has terrific communication skills and is very transparent about her process . We appreciated her expert advice during the home buying process.
Kevin
Boulder
CO
Date:
8/19/2026
5
Cliff and his team are true professionals! They explained and communicated anything that was required. Answered any questions and truly are a top-notch of experts in the field. I would Highly recommend his team to anyone looking for a loan.
Jason
Coral Springs
FL
Date:
8/19/2026
5
Great communication and very friendly.
Conor
Forest Park
IL
Date:
8/19/2026
5
Everyone on the team made this whole experience incredibly smooth and made it truly feel like an amazing milestone rather than one big hassle!
Jadon
Kewaskum
WI
Date:
8/19/2026
5
Will worked really hard getting us in our new home. He was courteous and kept us informed every step of the
Paul
Madison Heights
VA
Date:
8/19/2026
5
Everything was great! From the great and fast communication to the constant uplifting comments and confidence she had in us as buyers
Brandon
Nottingham
MD
Date:
8/19/2026
5
Outstanding communication and an exceptionally streamlined closing process. The entire experience was smooth, efficient, and far easier than I ever expected.
Sonal
Wellesley
MA
Date:
8/19/2026
5
The whole team was professional, accommodating and made things very easy for me. They were able to answer any and all questions in a very timely manner. They went above and beyond to make things an easy transition.
April
Tomball
TX
Date:
8/19/2026
5
The team was super helpful and there every step of the way!
Jacob
Blytheville
AR
Date:
8/19/2026
5
The 24/7 communication!
Richard
Punta Gorda
FL
Date:
8/19/2026
5
He was easy to talk to and very responsive. Kept the process moving without any issues
Anita
Tucson
AZ
Date:
8/19/2026
5
great communication very helpful everything Just Went smooth
Linda
Eagle Pass
TX
Date:
8/19/2026
5
On top of everything and not making us feel rushed!
Shaina
Anderson
IN
Date:
8/19/2026
5
Corey was very communicative through every step of the process. He answered our many questions thoroughly and quickly!
Victoria
Springville
AL
Date:
8/19/2026
5
Kellie was above and beyond for us. Our purchase was a little complicated but Killie made it all happen and she has our gratitude for going several extra miles with us.
William
Alexandria
LA
Date:
8/19/2026
5
Very responsive, fast and easy processs.
Robert
Austin
TX
Date:
8/19/2026
5
From start to finish, I felt the process was under control. I didn't feel like I needed to be hovering and following up on missing items ( like I did with our last purchase. Really glad our amazing realtor, Kristen, recommended you!!
Gisel
Sycamore
IL
Date:
8/19/2026
5
Mrs. Christy was so easy to work with! She answered all of our questions and made the. Process go so smoothly!
Ashtyn
Monticello
AR
Date:
8/19/2026
5
SSSStephanie
Jennifer
Fort Wayne
IN
Date:
8/19/2026
5
Very prompt response, very knowledgeable.. very courteous.
Adron
Cleburne
TX
Date:
8/19/2026
5
Aaron was helpful and responsive. Walked me through several options. Competitive rates Areas for improvement: Had to get multiple copies of gift letters, could simplify that process. I wasn't pleased with giving my information to "partner companies" that call me up with the fairway name to try and sell me other services. Eg: "Fairway Home Connect" etc. Also having issues establishing an account and logging in to the Fairway Home Hub
Patrick
Columbia
IL
Date:
8/19/2026
5
Paige was fantastic--- curteous, friendly, patient, and thorough. The entire process was incredibly easy to navigate, from following the instructions to uploading documents. Paige communicated consistently and made sure every step was handled securily. I highly recomment her. Thank you, Paige.
Sonia
Houston
TX
Date:
8/19/2026
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