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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Have peace of mind knowing that your utilities can be transferred for you when your closing date is confirmed. Fairway makes it easy to connect your utilities or get them transferred over to your new home.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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At Fairway, people are at the heart of what we do.

Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Serving borrowers is our number one priority
Real Homebuyer experiences from recently closed loans
5
5555555
Shannon Alexander, with Fairway Mortgage, offered my VA buyer clients a strong loan opportunity and delivered exactly the level of service they needed. Shannon supported them efficiently and professionally from start to finish. I appreciate the positive experience she provided.
Rene
Belton
TX
Date:
3/26/2026
5
5555555
Chad is very knowledgeable, personable, and helpful. Would love to work with him in the future and will be recommending him to others.
Ethan
Columbiana
OH
Date:
3/26/2026
5
5555555
Chance was very kind and responsive. I look forward to working with him again.
Natalie
Orange
TX
Date:
3/26/2026
5
5555555
Nathan was awesome and very easy to comminucate with. All of my questions were answered and he made everything very easy to understand. Will be using him again forsure!
Samuel
Jacksonville
AR
Date:
3/26/2026
5
5555555
Very quick process/response and awesome to work with. But for some reason this survey is making double space for each word...
Byung
Hoffman Estates
IL
Date:
3/26/2026
5
5555555
He was kind and always available to answer questions
Benjamin E
Casper
WY
Date:
3/26/2026
5
5555555
Ken was wonderful at explaining things and made the process super eas
Natalya
Milwaukie
OR
Date:
3/26/2026
5
5555555
Very responsive/quick when things came up on short notice and I needed to scramble to get pre-approval updated. I would not have been able to get the the property I did without that.
Evan
Shirley
MA
Date:
3/26/2026
5
5555555
Working with Kevin was an absolute pleasure to talk to and work with. He kept me updated on all aspects and stages of my loan. Kevin went above and beyond to make sure my closing date stayed in place with no document or approval delays. He kept the financial cost for my closing where he said it would be from start to finish. He informed me of future items I will need to set in place at the appropriate time. Kevin was extremely responsive and always with a prompt return to my phone calls. I totally enjoyed working with Kevin. I will keep in touch with him...for sure.
Frances Diana
Baltimore
MD
Date:
3/26/2026
5
5555555
Communication. Tanner was very easy to get a hold of was helpful any time I had questions throughout the entire process.
Reed
Olathe
KS
Date:
3/26/2026
5
5555555
QUICK & EASY !!!
Robert E
Jonesville
NC
Date:
3/26/2026
5
5555555
I know Mary & her team truly worked so hard to make everything work out for us in a way that we felt comfortable to be abe able to close! The communication was absolutely amazing and we could not be happier with the outcome and the whole experience! Thank you all so much!
Halee Alexa Jae
Oakley
UT
Date:
3/26/2026
5
5555555
See comments from Gary Blake
Michael D
Las Vegas
NV
Date:
3/26/2026
5
5555555
Transparency thought the process, thank you thank you thank you!
Tanisha
Chula Vista
CA
Date:
3/26/2026
5
5555555
Because I love Roy Burr...that's my homie!
Roy Douglas
Marana
AZ
Date:
3/26/2026
5
5555555
Thank you John, you made it easy and very comfortable
Kamal Krishnan
Mukilteo
WA
Date:
3/26/2026
5
5555555
Scott was very kind, accommodating, and knowledgeable. He did an amazing job and we are more than satisfied with his service.
Sierra
Helena
AL
Date:
3/26/2026
5
5555555
Working with you was an essential part of making my dream as a first-time homebuyer come true. The consistent communication and prompt responses to all my questions gave me confidence and made the entire process smooth and stress-free.
KATHRYN LYN
Richmond
MO
Date:
3/26/2026
5
5555555
Kim is an expert in her field And made refinancing a fun and easy process .
Kimberly
Matthews
NC
Date:
3/26/2026
5
5555555
Each step of the way was great!
Donald J
Overland Park
KS
Date:
3/26/2026
4
4444444
Closed the loan
Russell L
Otisfield
ME
Date:
3/26/2026
5
5555555
responsive
Derek
Savannah
GA
Date:
3/26/2026
5
5555555
Barbara had all the answers to my questions and was tHERE for ME!
Shirleah
Greensburg
PA
Date:
3/26/2026
5
5555555
Dana was always available to take my questions and help me throughout the process.
Dylan
Romoland
CA
Date:
3/26/2026
5
5555555
Your team is absolutely amazing! shoutout to David and Vincent for all the help and taking the time with us we couldn't be more appreciative! There communication and hard work made the experience great thank you and hope the best for you all in your career!
Breann N
Wittmann
AZ
Date:
3/26/2026
5
5555555
Quick and continuous communication
Brian
Washington
DC
Date:
3/26/2026
5
5555555
Really great to work with. super knowlagable. fast with getting back on information needed.
Ryan B
West Valley City
UT
Date:
3/26/2026
5
5555555
Smooth and quick process from start to finish.
Elizabeth
Saint Joseph
MO
Date:
3/26/2026
5
5555555
Tom streamlined the experience, answered every question and communicated every step with expertise and understanding.
Leo
Phoenix
AZ
Date:
3/26/2026
5
5555555
Kim is what made it great!
Jordan
Olympia
WA
Date:
3/26/2026
5
5555555
Dudley is always available when I had questions and is a clear communicator. He worked so hard to get what I needed despite challenges due to the uniqueness of my property.
Brian C
Austin
TX
Date:
3/26/2026
5
5555555
Simple, easy, straightforward, transparent, and trustworthy.
Shane Lee
Dana Point
CA
Date:
3/26/2026
5
5555555
It was just simple, fast and easy.
Dennis W
Chandler
AZ
Date:
3/26/2026
5
5555555
Becky and team were on top of things from start to finish and went out of her way to help coordinate things with the sellers. We really appreciate Becky and team for making what we thought wouldn't be possible....Possible
Andrew
Orting
WA
Date:
3/26/2026
5
5555555
have you for everything
Cheng
Pelham
AL
Date:
3/26/2026
5
5555555
Communication was constant and on par. Did not sweat about "what do we do now?". Problem solvers working together.
Jawad
Hanover Park
IL
Date:
3/26/2026
5
5555555
Knowledge and expertise with DPA.
Porsche Nicole
San Jacinto
CA
Date:
3/26/2026
5
5555555
Responsive. Helpful. Clear explanations. A pleasure to work with the entire team.
Michael
Tulsa
OK
Date:
3/26/2026
5
5555555
Everyone was kind helpful, understanding and pushed when I needed pushing!
Curtis
Surfside Beach
SC
Date:
3/26/2026
5
5555555
We've worked with Barry multiple times now for both primary loans and refinancing. Barry is trustworthy and that's why we continue to utilize his services and will do so again in the future without hesitation. He and his team have exellent communication throughout the process and Barry lays out the pros and cons of all options without pressure, to let you decide what works best for your goals. We highly recommend working with Barry!
Serenedy
Bainbridge Island
WA
Date:
3/26/2026
5
5555555
Christi was on top of everything we needed and very informative! The whole process was a breeze!
Seth
Rockwell
NC
Date:
3/26/2026
5
5555555
Communication, information, answering questions and caring about us
Micky J
Eudora
KS
Date:
3/26/2026
5
5555555
Great communication and explanation of every step on the way.
Sonia Paola
Saint Paul
MN
Date:
3/26/2026
5
5555555
The app made signing all the paper work very easy and hassle free .
Sarumen Nathaniel
Black Canyon City
AZ
Date:
3/26/2026
5
5555555
Mike was available day or night to answer questions, update numbers, and find what would work best for me
Allen
Warrensburg
MO
Date:
3/26/2026
5
5555555
JJ has been an amazing person to work with, made us feel comfortable throughout this process. Especially for buying our first home! I cannot thank him and his team enough we really appreciate JJ and his team!
Marissa A
Belton
MO
Date:
3/26/2026
5
5555555
Prompt and clear communication throughout the entire process!
Christina M
Overland Park
KS
Date:
3/26/2026
5
5555555
Communication, speed, personable
Alaina Ruby
Decatur
GA
Date:
3/26/2026
5
5555555
Jeff always kept me informed during the process and thoroughly explained everything .
Alexandria M
Fall River
MA
Date:
3/26/2026
5
5555555
Everybody was incredibly helpful and
Spencer E
Fort Wayne
IN
Date:
3/26/2026
5
5555555
Communication was fantastic
Kenneth Andrew
Mountain Brk
AL
Date:
3/26/2026
5
5555555
Absolutely TRUST the entire team. This is of course critical when making one of - if not the largest purchase your family makes. I cannot say enough about how wonderful and comfortable this process was made to be for me. What is typicaly a very stressful process was anything but.
Jennifer
Palm Coast
FL
Date:
3/25/2026
5
5555555
Audrey and her team made the process super smooth and informative for my client . We closed on time and with a great deal !
Adanaly
Borger
TX
Date:
3/25/2026
5
5555555
I appreciate Tracey taking the time to talk to me and answer all of my questions from my initial inquiry to the day we closed. She was great to work with!
Marisa
Raymore
MO
Date:
3/25/2026
5
5555555
Good communication , very knowledgeable and answered all of our questions . Overall fantastic experience .
Jonathan
Luthersville
GA
Date:
3/25/2026
5
5555555
Art was a great communicator and was always available to promptly answer our questions
Kimberly
Collegeville
PA
Date:
3/25/2026
5
5555555
Lyndee and her team were communicative, supportive and educational. All of the things you'd look for when buying your first home. I cannot recommend her enough!!
Taylor
Park City
UT
Date:
3/25/2026
5
5555555
Sherene was awesome. She was incredibly attentive and made the process completely frictionless. She was looking out for us every step of the way. I would not hesitate to work with Sherene again!
Jaime
Lincoln
CA
Date:
3/25/2026
5
5555555
The whole process was very smooth and Diane was always available to answer our questions
Rosana Barreto Rocha
Lawrence
KS
Date:
3/25/2026
5
5555555
I was so impressed by how accessible the team was. They took the time to explain everything clearly and in a way that was easy to follow. Every time I reached out, I received an immediate response. Everyone was incredibly friendly and went above and beyond to help.
Cathryn
Pasadena
TX
Date:
3/25/2026
5
5555555
SOOOOO communicative, empathetic to any challenged that came our way. You made the process so easy!
Holly
Perry
KS
Date:
3/25/2026
5
5555555
Great, thorough communication from Jeremy and all the team. They make it an easy and streamlined process with minimal stress.
Daniel
Atlanta
GA
Date:
3/25/2026
5
5555555
Del was great with communication with explaining where we were doing the whole proces. she also willing to go the extra mile for us and we thank her for that.
James Haywood
Birmingham
AL
Date:
3/25/2026
5
5555555
Nice folks
Casey Alan
Trussville
AL
Date:
3/25/2026
5
5555555
Had a pleasant experience working with all at Fairway!
Ellen Y
Louisville
KY
Date:
3/25/2026
4
4444444
Responded quickly and got the job done
Jeffrey M
Asheville
NC
Date:
3/25/2026
4
4444444
Howie made it easy for us. Thank you, Hoie
Jeffrey Mark
Barnardsville
NC
Date:
3/25/2026
5
5555555
Tami was very responsive even after business hours!
Janet
Overland Park
KS
Date:
3/25/2026
5
5555555
Overall, the quality of service and the professionalism of your staff. It is a pleasure to work with everyone.
Philip F
Warminster
PA
Date:
3/25/2026
5
5555555
I really appreciated the mobile notary aspect of the process. Very convenient! Thank you.
Rhonda
Westfield
IN
Date:
3/25/2026
5
5555555
It was easy to communicate. We had multiple methods of communication and the team was always available to answer or clarify any questions we had.
Vinita
Hoover
AL
Date:
3/25/2026
5
5555555
Dan is literally the best in the business. He always puts our interests first . Multiple times through this process he was coaching us through the best option for US. He was informative. He was helpful, and he was always available for questions. Dan is the absolute best.
Derek
Saint Francis
MN
Date:
3/25/2026
5
5555555
ben was extremely on top of our situation - we had a ton of back & forth with the seller & he found every possible solution to get us across the finish line! couldn't recommend ben more!!
Samantha
Salt Lake City
UT
Date:
3/25/2026
5
5555555
super easy process, great advice and awesome people to work with.
Taryn
Lake Elmo
MN
Date:
3/25/2026
5
5555555
Ann was wonderful and extremely easy to work with. The online application process was very easy to use.
Michelle G.
Sarasota
FL
Date:
3/25/2026
5
5555555
Quick, easy, lower rate than quoted.
Carl Douglas
Mohall
ND
Date:
3/25/2026
5
5555555
Very communicative and kept us informed every step of the process
Bita
Sterling
VA
Date:
3/25/2026
5
5555555
Chip is very knowledgeable, and willing to help. He went above and beyond to make sure we were fully aware of everything along the way. He answered my questions completely and quickly.
Jonathan Scott
Adel
GA
Date:
3/25/2026
5
5555555
Steph has answers to every question we had and she was so quick to respond to us, I never felt anxious working with her :)
Jillian R
Lancaster
PA
Date:
3/25/2026
5
5555555
Easy process, organized service team, creative finance options, quick close, very efficient and helpful team all the way around .
Teri L.
Georgetown
TX
Date:
3/25/2026
5
5555555
Becky was fantastic and really did everything she could to make my closing happen. But the underwriting team was not helpful. I was especially unimpressed with the fact that the head underwriter did not respond to Becky until Monday morning when she sent him a question about my loan on Thursday evening! (I closed Monday morning at 10 am.) I was also not happy that because of underwriting, my closing was about $10k more than I was originally told to expect! Would I recommend Becky? Absolutely! But I'm not sure with the experience I had that I would recommend Fairway.
Gera Lyn
Minneapolis
MN
Date:
3/25/2026
5
5555555
Patrick is very knowledgeable and is available quickly to answer any questions i had. He explains things throughly and clearly, fairway offers lots of services to make buying a home as easy as possible for any financial situation and really takes the time to help get there customers credit and finances prepared for the home buying process
Alexis Marie Gertrud
South Bend
IN
Date:
3/25/2026
5
5555555
Prompt response, detailed Information about loan process and future payments , great team to guide us through the proces and efficient work
Naila
Leander
TX
Date:
3/25/2026
5
5555555
Raquel Alvarez did an excellent job helping me get approved for my home loan. She was professional, knowledgeable, and very helpful throughout the entire process. She made everything much easier to understand and was always there to answer my questions along the way. Raquel worked hard to help make my home loan approval happen, and I truly appreciated her guidance and support during such an important time. I’m very thankful for all of her help and would highly recommend her to anyone needing help with a home loan.
Gregory
Blythe
CA
Date:
3/25/2026
5
5555555
Everyone Involved was very helpful.
Travis
Blaine
MN
Date:
3/25/2026
5
5555555
Bryan was upsr responsive and helpful for any and all questions we had!
Fiona A
Pataskala
OH
Date:
3/25/2026
5
5555555
Kim was really great at communicating every step of the way. She was always available to answer any questions I had, and was honest that if she didn’t have the answer, she would find out and get back to me. She walked us through this entire process, and took away a lot of the stress. She was very professional, yet also spent time getting to know us. She was an absolute pleasure to work with, and I would recommend her to anyone! Thank you so much again, Kim for all of your help!
Alisha
Rochester
NY
Date:
3/25/2026
5
5555555
Very smooth process! Answered questions quickly (and I had A LOT of question). House closed on time. Between pre approval and closing was only 35 days!
Bethany
Milton
FL
Date:
3/25/2026
5
5555555
Had a great time working with Chris Bahlo. Great family friend. I would recommend him to anyone and his team. Got me a great rate and always quick to respond when I needed something.
Dimitry
Fairfax
VA
Date:
3/25/2026
5
5555555
Fast accurate and friendly
Kristin
Baltimore
MD
Date:
3/25/2026
5
5555555
Brian moved some things around in order for our loan to be fully functional. He went above and beyond to work with us on our unique situation. If it wasn't for him, we would've lost out on our dream house so we thank you times a million!
Andrea L
Wentzville
MO
Date:
3/25/2026
5
5555555
Consistent communication and honest advice
Dylan
Washington
DC
Date:
3/25/2026
5
5555555
Communication and very organized
Christopher
Pewee Valley
KY
Date:
3/25/2026
5
5555555
Communication and clarity, made this process very simple
James
Saint Joseph
MO
Date:
3/25/2026
5
5555555
As first time buyers the whole process seemed daunting, but Ed and his team took the time to explain everything and made sure we understood. They were very prompt and always answered the phone and responded to emails very quickly, even outside of working hours. We would definetly recommend to anyone looking for a good lender they can trust.
Carson
Austin
TX
Date:
3/25/2026
5
5555555
Easy communication, good advice and smooth transaction
Jonathon L
Louisville
KY
Date:
3/25/2026
5
5555555
Tony's accessibility and advocacy
Donald E
Williamstown
NJ
Date:
3/25/2026
5
5555555
Everything was quick and easy
Stephen
Quincy
MA
Date:
3/25/2026
5
5555555
Excellent knowledge and experience. Smooth transaction. Thanks
Michael
Davis
IL
Date:
3/25/2026
5
5555555
The commincation and support was quick, clear, and understandsble
Michael
Bloomington
IN
Date:
3/25/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
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Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
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