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Serving borrowers is our number one priority
Real Homebuyer experiences from recently closed loans
5
5555555
Chase showed great initiative and personability. We really appreciated the meetings and follow ups to keep us in the loop for our home purchase.
Lane
Sioux Falls
SD
Date:
5/11/2026
5
5555555
Easily reachable, and very good communication
Andrew
Addison
IL
Date:
5/11/2026
5
5555555
I had an excellent experience working with you for several key reasons. Your team was incredibly quick to respond to all of my communications, which kept the entire process moving forward without any delays. You were also extremely helpful in explaining the complexities of every step, making everything much easier to understand. Most importantly, you treated all of our questions and concerns as legitimate and important, providing a level of professional support that made us feel truly valued throughout the transaction.
Robert
Manchester
NH
Date:
5/11/2026
5
5555555
Aaron and team were absolutely incredible to work with! Super responsive and incredibly smooth process. I will absolutely be using Aaron again in the future!
Sydney
Chicago
IL
Date:
5/11/2026
5
5555555
We were introduced to Melissa through our agent. We started our journey searching for our next home unsure of if it was the right time to buy a house. Our agent encouraged us to reach out to Melissa to get an idea of what was possible. Melissa helped us understand our buying power in the current market and gave us a solid understanding of the process. We tip toed into the market just to see what was out there. Of course our agent sent us a dream home perfect for our family in the first 48 hours. My husband and I both loved the property and with Melissa’s help and encouragement we were able to make and offer and go under contract same day. From under contract to closing day she was on top of things and in our corner every step of the way. Highly recommended using Melissa to secure financing for your next home. She helps make dreams a reality! Thanks Melissa
Amanda
Date:
5/11/2026
5
5555555
Very responsive
Brian
Sevierville
TN
Date:
5/11/2026
5
5555555
We have nothing but great things to say about Laura-- she is AMAZING! We have been working with Laura for almost 2 years as we started a huge move and life transition. Understanding that we were first time home buyers and that we liked to learn, Laura consistently took the time to fully explain our options and advise on next steps. Laura is patient, kind, genuine, and a wealth of knowledge. We fully trusted her after our initial meeting, and we are so thankful for her guidance during this often overwhelming home buying process. Laura was absolutely wonderful--a 5 star Mortgage Advisor and a 5 star human! THANK YOU, Laura!
Steven
Hendersonville
NC
Date:
5/11/2026
5
5555555
I was denied by other service providers. Dana has helped me secure my first home and done it fast.
Marvin
Jonesboro
AR
Date:
5/11/2026
5
5555555
Jonathon saved the day for some Buyer clients when another Lender couldn't get it done. His team was responsive, friendly, and worked quickly to ensure we could meet our closing date. Thanks Jonathon!
Liz
Bastrop
TX
Date:
5/11/2026
5
5555555
Kat explained everything thoroughly and was always very responsive!
Gabriela
Tucker
GA
Date:
5/11/2026
5
5555555
The open line of communication and support throughout the whole process.
Jenna
Kansas City
MO
Date:
5/11/2026
5
5555555
My experience with Jennifer was incredible! I would highly recommend her to anyone that is considering buying or simply has questions about the whole process. She provided us with great guidance through the entire journey, and was very easy to get ahold of if we had any questions. Jennifer was genuinely a joy to work with and can make closing on your dream home happen!
Angie
Oak Forest
IL
Date:
5/11/2026
5
5555555
I had a thorough and very pleasant experience working with Caroline Edwards and her team during my refinance loan this month. From start to finish, Caroline was professional, knowledgeable, and genuinely caring throughout the entire process. Her experience and attention to detail made everything feel smooth and manageable. She took the time to explain each step, answer questions, and make sure I felt comfortable and informed along the way. I truly appreciated her effort, communication, and dedication to making the refinance process as easy as possible. Caroline and her team provided excellent service, and I am very grateful for the care they showed throughout the entire process. I would highly recommend Caroline Edwards to anyone looking for a knowledgeable, dependable, and client-focused loan professional.
Ramona
Missouri City
TX
Date:
5/11/2026
5
5555555
Proactive comunication, timely responses, and knowledgable team who had our best interests at heart every step of the way.
Joseph
Foxborough
MA
Date:
5/11/2026
5
5555555
Kevin was always available for texts or phone calls when we had questions. He was on top of our complicated transaction and made the process as smooth as possible.
Desiree
Scottsdale
AZ
Date:
5/11/2026
5
5555555
From the very first time I met him, Kevin Kenyon showed that he is highly expert in mortgages, home financing, and real estate. He has extensive experience in the Princeton area (over 30+ years), he is strategic, and he is a very clear communicator. Along those lines, he provided clear financial information about my options for a mortgage, and he fully discussed those options. He also provided clarity and guidance about the process of obtaining a mortgage from Fairway, including options elsewhere for home insurance, and he also provided detailed information, step-by-step, regarding the process of buying a home in New Jersey. He was immediately available by phone, email, or in person if I had questions. Applying for a mortgage onnline was straightforward and easy to do, especially with the help of his excellent assistant at times. My closing could not have gone more smoothly. Also Kevin Kenyon is engaging and has a terrific sense of humor. I highly recommend him!
Patricia
Skillman
NJ
Date:
5/11/2026
5
5555555
The communication and thorough explanations.
Kevin
Watford City
ND
Date:
5/11/2026
5
5555555
The level of communication was top tier (specifically w/ Lori Heidrich). She was GREAT from start to finish.
Laura
Portland
OR
Date:
5/11/2026
5
5555555
Personal service and quick responses .
Brian
Bonne Terre
MO
Date:
5/11/2026
5
5555555
robert is quick to answer all questions and is always ahead of schedule to keep his clients informed
Amy
Wichita Falls
TX
Date:
5/11/2026
5
5555555
Garrett was fantastic! He never hesitated to answer any and all questions I had regarding our loan and the process. He was available even after hours to help me understand my loan terms as a first time home buyer. I would absolutely recommend him to family and friends in the future!
Tess
Portage
IN
Date:
5/11/2026
5
5555555
Fantastic communication and weekly updates regarding loan progress!
Krista
North Platte
NE
Date:
5/11/2026
5
5555555
Throughout the whole process, I felt I was in good hands. Dan is knowledgeable, available, and an excellent communicator. I was thoroughly impressed with how he broke down this massive, daunting transaction into bite-sized pieces. Whenever I had questions, he had answers or knew who to connect with that could speak plainly. I feel that Dan is a major reason this transaction proceeded as smoothly as it did. Thank you, Dan!
Mitchell
Phoenix
AZ
Date:
5/11/2026
5
5555555
Great communication skills as well as explaining every step/process to where we understood what was going on. We were first timehome buyers and I was so shocked on how smooth and quick the process was! I'd give 100 stars if that was an option!
Courtney
Trinidad
TX
Date:
5/11/2026
4
4444444
Craig and the team were very friendly and always happy to jump on the phone to explain concepts to us as this was our first time buying a home.
Andrew
South Boston
MA
Date:
5/11/2026
5
5555555
The absolute unbelievably amazing service and the attention that was given to me and my loan
Brandon
Eagle Pass
TX
Date:
5/11/2026
5
5555555
We had such a amazing experience working with Jane! She was incredibly patient, answered all of our questions, and was personable, professional, and knowledgeable. Her commitment to great customer service truly stood out! She was proative, responsive, and made sure we always felt informed and supported throughout the entire process. Jane guided us every step of the way, aniticipated our needs, and made everthing smooth and stress free. She truly goes avove and beyond for her clients, and we couldn't be more grateful.
Kelly
Clover
SC
Date:
5/11/2026
5
5555555
I have worked with several lenders over the years. More often than not, if I have a client with high expectations, I will refer them to Sharla Ellis and her team. We can always rest easy knowing that this team will always exceed expectations, meet tight deadlines and provide a true sense of security. Sharla Ellis and Team never skip a beat.
Adam
Sandy
UT
Date:
5/11/2026
5
5555555
timely and clear communication
Cecilia
Chandler
AZ
Date:
5/11/2026
5
5555555
Laura is so incredibly intelligent and thorough. There was never a moment where I had any doubts that she wouldn't follow through with anything. Laura is incredibly dedicated to her clients and her passion of putting people in their dream home is truly amazing.
Michelle
Hendersonville
NC
Date:
5/11/2026
5
5555555
This is the latest in several homes purchased using Ron as a partner. Every experience has gone great! He makes the process easy and efficient with this home ready to close in just over 2 weeks once we chose the home.
James
Nampa
ID
Date:
5/11/2026
5
5555555
The open line of communication and always being available
Alfonso
Crestwood
IL
Date:
5/11/2026
5
5555555
This is our 2nd home that Jessica has helped us purchase. She is always so kind, prompt and gets ghe the job done!
Lacey
Baxley
GA
Date:
5/11/2026
5
5555555
The whole process was quick and easy and everything was explained thouroughly. I recieved quick responses from everyone if there were any concerns.
Christopher
Jacksonville
FL
Date:
5/11/2026
5
5555555
The whole team has been amazing. Lauren referred us to our realtor, and together they made this process so much easier than I ever expected it to be. I would honestly give them a 12 out of 10.They always answered my calls right away, took the time to answer all of my questions, and explained everything thoroughly throughout the process. Truly great people to work with.We actually close on our dream home today, and we couldn’t be more grateful for all of their help and support along the way.
Jeremie
Glendora
CA
Date:
5/11/2026
5
5555555
Gary was very detail oriented, and helped us achieve all things to get us ready to move into our home!
Nina
Van Buren
AR
Date:
5/11/2026
5
5555555
Nicole was really proactive and provided clear clarification for each step throughout the process. She was responsive, professional, and made the entire experience much smoother and less stressful.
Svetlana
Sedona
AZ
Date:
5/11/2026
5
5555555
Jake & Naomi made the process very simple and easy. Emails were very detailed so I knew what they needed to get the loan done.
Julia
Portland
OR
Date:
5/11/2026
5
5555555
Terry took a no pressure approach to helping me decide if we could refi to help my cash flow! Terry was easy to work with, clear communication, and transparent! Great lender!
Angela
Resaca
GA
Date:
5/11/2026
5
5555555
Great communication the whole time and Jonathon's knowledge.
Ethan
Waco
TX
Date:
5/11/2026
5
5555555
Kevin was beyond helpful with gathering different documents with me. Took one to two visits with him and he gathered everything that was need from all my different sources and had my application completed. It made my loan approval go really smooth and quick. Even with the pre-approval of different houses for bids, he had that paperwork done quickly to put in my offers. Super friendly, relatable and friendly. You don't see him or the process as a 'financial headache.'
William
Temple
TX
Date:
5/11/2026
5
5555555
The constant communication with Kenny and how he was available at any time throughout the day.
Crystal
Cheyenne
WY
Date:
5/11/2026
5
5555555
Aaron, Chris, and Tammy were all very communicative and pleasant to work with. This was a very stressful process as a first-time home buyer and I can't imagine doing it without their help and expertise.
Kristin
Chicago
IL
Date:
5/11/2026
5
5555555
Josh made everything easy and very stress-free. It doesn't get any better than that.
Ryan
Parma
ID
Date:
5/11/2026
5
5555555
Tim was extremely helpful and professional throughout the whole process. Very quick to responding with any questions we had and gave sound advice when needed. Would recommend anyone him to anyone in need of his services and would use him again in the future.
Caleb
Valdese
NC
Date:
5/11/2026
5
5555555
Thank you for being extremely detailed and informative. Guidance every step of the way was very much appreciated.
Reynaldo
Harlingen
TX
Date:
5/11/2026
5
5555555
Luke was helpful and responsive. Answered all questions. Kept process running smoothly from pre-approval to closing.
Kevin
Edina
MN
Date:
5/11/2026
5
5555555
Michael was on the ball and very helpful.
Robert
San Tan Valley
AZ
Date:
5/11/2026
5
5555555
The communication was amazing and any questions that I did have were answered quickly.
Martin
Frankfort
IL
Date:
5/11/2026
5
5555555
Lisa is professional, knowledgeable and very efficient. Our loan process was very smooth because of her efforts.
Evans
Albuquerque
NM
Date:
5/11/2026
5
5555555
Taking time to explain everything to me in great detail. Being available WHENEVER I had questions or concerns. You guys never made me feel like a burden which was so kind! I appreciate how thorough and helpful this team was to us!
Emma
Manila
AR
Date:
5/11/2026
4
4444444
The team was always very responsive and knowledgeable.
Justin
Owatonna
MN
Date:
5/11/2026
5
5555555
Tom is a great communicator. He replies quickly to questions, is extremely knowledgeable, and provides detailed information. He is always available to help.
Megan
Skillman
NJ
Date:
5/11/2026
5
5555555
Consistent communication and responsive to questions.
Ethan
Shakopee
MN
Date:
5/11/2026
5
5555555
Bottom line up front... #APPLYWITHMALCOM Malcom and his team of professionals were totally dedicated and committed to the success of our home purchase and ensured we received a GREAT experience during the entire process!
Gary
Elkton
MD
Date:
5/11/2026
5
5555555
Communication was great, if i didn't understand something Jill was always available to help me understand, when she went on vacation she made sure i had a contact person. The process was easy and quick.
Jennifer
Denton
TX
Date:
5/11/2026
5
5555555
Diego has been extremely helpful throughout the entire process. He takes the time to answer any quedtions even after hours. Diego and his staff made my wife and I feel like family. I would highly recommend Diego to my friends and family.
Jose
Brownsville
TX
Date:
5/11/2026
5
5555555
Very efficient and smooth closing process!
Julie
Channahon
IL
Date:
5/11/2026
5
5555555
Great communication
Dennis
Navarre
OH
Date:
5/11/2026
5
5555555
every things is great
Bala
Salt Lake City
UT
Date:
5/11/2026
5
5555555
Kelly was so helpful answer our questions in a way that not just a finance person would understand but that anyone could get. We really felt like she was working to help us get the best possible loan for our circumstances. And she was ready to respond whenever we had questions, whether our timelines were urgent or not.
Matthew
Annandale
VA
Date:
5/11/2026
5
5555555
Friendly and timely service
Karl
Smyrna
GA
Date:
5/11/2026
5
5555555
Great cominucation always available when needed
Ricardo
Royse City
TX
Date:
5/11/2026
5
5555555
Jennifer's knowledge,professionalize,speed under pressure she procured a loan for me quickly at a great rate
Delores
Pittsburgh
PA
Date:
5/11/2026
5
5555555
Easy, simple and friendly!
Kristin
Hartford
WI
Date:
5/11/2026
5
5555555
The easiest process with having the app to know exactly where you are in process.
John
Greenwood
SC
Date:
5/11/2026
5
5555555
Overall communication and help
Jackson
Columbus
OH
Date:
5/11/2026
5
5555555
Ya'll made the process so easy
Amanda
Lithia
FL
Date:
5/11/2026
5
5555555
Michelle did a great job of explaining the process, documents needed and timeline.
Gregory
Fountain
CO
Date:
5/11/2026
5
5555555
Ease of communication. The app made everything so convenient.
Jenni
Casper
WY
Date:
5/11/2026
5
5555555
Great means that this process, led by Alejandro, has been made extremely easy and understandable. Despite how complex it can be—and all the details that must be understood and considered to finalize a purchase—Alejandro made it simple. His attention and guidance made it possible to learn along the way; he is very clear, attentive, supportive, and instructive
Alejandro
Cedar Park
TX
Date:
5/11/2026
5
5555555
Rich and his team went above and beyond!
Grant
Pensacola
FL
Date:
5/11/2026
5
5555555
Lucas was very friendly, personable, and very outgoing to make sure the process was as easy, understandable, and hassle-free as it could be. This was my first house purchase and I was worried, not knowing anything about the process, but there was nothing to be scared of. Lucas was fantastic.
Anthony
Eatonton
GA
Date:
5/11/2026
5
5555555
Rosario Sanchez-Mena constantly stayed in contact with us and always kept us motivated and trusting the process. She definitely led us to the finish line and we greatly appreciate all her hard work assisting us with our home buying process.
John
San Antonio
TX
Date:
5/11/2026
5
5555555
Everything was effortless because of how efficient Alex was We felt very safe with every contact
Deborah
Paola
KS
Date:
5/11/2026
5
5555555
Gave plenty of info on what was happening during every step of the process.
Cameron
Springdale
AR
Date:
5/11/2026
5
5555555
transparent and timely communication and professionalism
Mehran
Langley
WA
Date:
5/11/2026
5
5555555
Constant communication and updates on where we were at in the process The Fairway app was easy to use & follow
Ryan
Noblesville
IN
Date:
5/11/2026
5
5555555
Personal attention and a commitment to making the process run as smoothly as possible!
Stacy
Noblesville
IN
Date:
5/11/2026
5
5555555
Very professional and personal.
Ronald
Denton
NC
Date:
5/11/2026
5
5555555
Nick is #1 great communication for dumb questions asked by me lol
Joshua
Elgin
IL
Date:
5/11/2026
5
5555555
Tim and his team did an amazing job and they went above and beyond to help us! We are very thankful for all their hard work!
Dean
Morganton
NC
Date:
5/11/2026
5
5555555
Really appreciate the effort and transparency in communication throughout the whole process. Thanks for your help!
Kevin
Chicago
IL
Date:
5/10/2026
5
5555555
Answered any questions and the process went smoothly.
Valerie
Manhattan
KS
Date:
5/10/2026
5
5555555
5.0 Stars!
mike basden
Date:
5/10/2026
5
5555555
Erin did everything it took and went above and beyond to make us feel like we were her number one priority amd focused on getting us closed and finished before our deadline!
Christopher
Taylorsville
NC
Date:
5/10/2026
5
5555555
Steve and his team were phenomenal to work with. They are prompt, efficient, and communicate any information as soon as the information is available. I cannot say enough good things about Steve and would recommend him to anyone.
Quinn Edmonds
Date:
5/10/2026
5
5555555
Steve and his team were very efficient and did a great job communicating with me any time new information was available.
Quinn
Birmingham
AL
Date:
5/10/2026
5
5555555
Professionalism and understanding my situation
Zori
Portland
OR
Date:
5/10/2026
5
5555555
Made the whole process so much easier
Lukas
Chesterville
ME
Date:
5/10/2026
5
5555555
Bart's exceptional knowledge, outstanding communication skills and personalized approach was truly remarkable. He was uber efficient and displayed super problem solving expertise throughout the process. Above all and most importantly, his patience, genuine care and support during this deeply emotional and trying personal time for me will forever be remembered and deeply appreciated.
Paul
Raleigh
NC
Date:
5/10/2026
5
5555555
The whole process was very seamless and straightforward. Bowen was very responsive and professional throughout. He made everything very easy. The app was also a very helpful tool making sharing documents and knowing the steps along the way super easy. 10/10 recommend!
Nicole C
Date:
5/10/2026
5
5555555
The whole process was very seamless and straightforward. Bowen was very responsive and professional throughout. He made everything very easy. The app was also a very helpful tool making sharing documents and knowing the steps along the way super easy. 10/10 recommend!
Nicole
Nahunta
GA
Date:
5/10/2026
5
5555555
Fairway team kept us apprised every week of where our loan was and what the next steps are. The communication was Ste throughout the entire process. This is an A+ plus plus plus company to work with. Thank you, Fairway team for making this a great transaction.
Margaret
Prescott Valley
AZ
Date:
5/10/2026
5
5555555
Gary was a great guy to work with and helped us with allot including building credit!
Alex
Van Buren
AR
Date:
5/10/2026
5
5555555
The best, so easy to work with
David
Dover
MA
Date:
5/10/2026
5
5555555
Michelle was in top of it from the first phone call ubrim u received my funds. It was so pleasant to interface with a professional who is not just talk and performs. I had a challenging timeline and Michelle made it happen!
Ronald
Peyton
CO
Date:
5/10/2026
5
5555555
Being able to save $ with such a Wonderful person 😊 Thank You Christine!!
Douglas
Fruita
CO
Date:
5/10/2026
5
5555555
JP was available whenever I had a question and stayed on top of the timeline for our long running build process!
Krista
Covington
GA
Date:
5/10/2026
5
5555555
Communication. Kirby was really prompt with communicating what was needed.
Jerrell
Union
OR
Date:
5/10/2026
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