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Real Homebuyer experiences from recently closed loans
4
Very personable, pretty accessible (after normal work hours), explained everything very clearly
Riley
Brookfield
IL
Date:
7/31/2026
5
The clear communication and fast response time
Jonathon
Maple Grove
MN
Date:
7/31/2026
5
Working with Fairway Mortgage during my home purchase was a great experience. Trey and his team were consistently on top of things and their timely updates and organized document checklists made the entire home‑buying process smooth and easy.
Maryna
Richmond
TX
Date:
7/31/2026
5
Clear communication. Available at all times. Confident in her answers and direction. I trusted her to guide me through the process.
Richard
Ball Ground
GA
Date:
7/31/2026
5
I did listenunication with my realtor Rita Gibbs. Ben was always helpful when I had questions. His office staff was equally helpful and addictive. I do recommend highly.
Elizabeth
Tucson
AZ
Date:
7/31/2026
5
very helpful in helping to understand the process
Ralonda
Omaha
NE
Date:
7/31/2026
5
Everything went very smoothly. You are a very professional team that helped us with everything throughout the process. We really appreciate all your help. Thank you so much for everything, especially Bobbi.
Mykola
Raleigh
NC
Date:
7/31/2026
5
Muy amable y atento, nos resolvio las dudas que teniamos, y siempre disponible
Eduardo
Del Rio
TX
Date:
7/31/2026
5
The personal touches, speedy execution, and professionalism
Laura
Greenwood
SC
Date:
7/31/2026
5
Always answerd every question i had in a timely manner
Jacob
Marengo
IL
Date:
7/31/2026
5
Knowledge of the loan process and time frame. Local office. Return calls promptly. Closed on timely manner.
Linda
Culver
OR
Date:
7/31/2026
5
Danielle did everything in her power to close this transaction when the buyer needed! She was incredibly communicative throughout the entire transaction and made sure to be there for my client at closing. I highly recommend her and Fairway!!
Isabel
Belton
TX
Date:
7/31/2026
5
Easy to communicate with, always polite and efficient. At first I was a bit overwhelmed but they talked me thru it all.
Christella
Huntsville
AL
Date:
7/31/2026
5
Excellent communication and quick turnaround. Chase put us in a jam and Michael saved our bacon. He calmed the seller down who was very upset with us.
Susanne
Vero Beach
FL
Date:
7/31/2026
5
Adriana is an excellent person she's attentive to the process and keeps the client informed. I think they have a very good team. thanks to Brent, Kelly and Adriana.
Emilio
Gresham
OR
Date:
7/31/2026
5
Dottie Burnett made the process easy and painless for us.
Kelly
Derby
KS
Date:
7/31/2026
5
Joe was super responsive. He was able to provide us with options we hadn't considered yet. As well he identified other places we could find savings, like homeowner's insurance, that just looked too high.
James
Saint Paul
MN
Date:
7/31/2026
5
Jeff is patient, kind and an expert in what he does!
Allison
Stratford
CT
Date:
7/31/2026
5
The service, all questions answer over and over being from old school. Patti and Victoria not to leave Jasen out made it happen.
Phillip
Waverly Hall
GA
Date:
7/31/2026
5
Handle the mortgage process professionally and expediously...on a short time frame.
William
Williamsburg
VA
Date:
7/31/2026
5
You and the team's responsiveness was incredible.
Jodi
Saint John
IN
Date:
7/31/2026
5
Transparent communication. Able to work with a real person rather than confusing online forms.
Rebecca
Twain Harte
CA
Date:
7/31/2026
5
Tony Cirone was great . I can't say enough great things about Tony as a loan officer and as a human being . He was with us all the way and worked hard to get the home loan we needed . We would use Fairway again for any future needs and ask for Tony
Stephen
Indian Trail
NC
Date:
7/31/2026
5
Jenni was very helpful and knowledgeable about the process. This made it easier for us to get the right documents for the loan process.
Romita
Salem
OR
Date:
7/31/2026
5
Ryan was wonderful in communicating in a timely, friendly and efficient manner. He made the process stress-free as he knew exactly what he needed from us.
Deborah
Winston Salem
NC
Date:
7/31/2026
5
Communication, was of access to online app for all documents, friendly and efficient staff.
Emma
Fort Walton Beach
FL
Date:
7/31/2026
5
Tim was quick and decisive from the very begining. Very knowledgeable and easy to work with. I would highly recommend Tim to anyone who needs help.
Reynaldo
Winchester
CA
Date:
7/31/2026
5
Made it easy
David
Chicago
IL
Date:
7/31/2026
5
Harriett was amazing! She persevered above and beyond to get us into our dream home.
Michael
Pine Mountain
GA
Date:
7/31/2026
5
Very smooth process and everything was done very quickly.
Allison
Hershey
PA
Date:
7/31/2026
5
Jaime always there to answer my calls for any questions i had and explained everything to me I will most definitely recommend Jaime Almaraz too any one thats looking for help on a home loan 🙏🏼👍🏼
Joe
Uvalde
TX
Date:
7/31/2026
5
The entire experience from start to finish. You made the process simple and painless. Words could not describe how appreciative I am with your service.
Louis
Rome
GA
Date:
7/31/2026
5
Absolutely the most painless transaction of my life. Quick and easy, cant say enough good things!
Ronald
Sewell
NJ
Date:
7/31/2026
5
smooth process
Noreen
Oswego
IL
Date:
7/31/2026
5
I've worked with Nathan for over 25 years. When I owned the largest Real Estate Company in Boise County for almost 20 years, Nathan's business cards were the only one that withstood my zero tollerance for unethical business policy. I've since sold the company, but I still use Nathan for every Real Estate transaction I personally do. I can't imagine trusting anyone else the way I do him!
Joseph
Boise
ID
Date:
7/31/2026
5
Christiaan was so friendly, responsive, and knowledgeable. I called him many times with many questions an he always responded quickly and had answers that were understandable.
Laura
Georgetown
TX
Date:
7/31/2026
5
It was great! Although my circumstances were difficult because of the purchase of my house through a trust, Amanda and Mark helped me through it and I would definitely recommend them.
Deanna
Waynesville
OH
Date:
7/31/2026
5
and her team kept me well informed and what I needed to do. It was a great experience as always thank you very much.
Alan
Brookston
IN
Date:
7/31/2026
5
it was great thank you so much for helping
Mayra
Hereford
TX
Date:
7/31/2026
5
The mortgage process was easy and straightforward. I appreciated having all the numbers laid out clearly for me so there was no surprises. I would highly recommend Joe & Rebecca.
Bethany
Hudson
NH
Date:
7/31/2026
5
Toni was always available to talk to me and was very patient in explaining the process (over and over again). Awesome.
Jenifer
Dawsonville
GA
Date:
7/31/2026
5
Adam was super fast on all questions. I felt like the experience was made super easy for me.
Jaxon
Tomball
TX
Date:
7/31/2026
5
Jake and his team were great in helping us navigate the lending process. Always ready and able to answer all questions and in the end secured a great loan for us. Thanks Jake.
Timothy
Granite Shoals
TX
Date:
7/31/2026
5
Great communication made Shur we knew what we where sighning and went out of her way to help.
Zeke
Evanston
WY
Date:
7/31/2026
5
Responsiveness seemed like he cared about the rate we got and the moving process
Sofie
Madison
WI
Date:
7/31/2026
5
Convenient
Carmen
Ocean City
MD
Date:
7/31/2026
5
From step 1 all the way towards end, Ben and his team have made the process of helping us buy our first home so seamless. They remained in constant communication and were able to answer any questions we had throughout the process. Amanda was also very impactful in helping explain all of our options. This was the best team and experience for the part. I definitely recommend!
Dominique Anne
Peoria
AZ
Date:
7/31/2026
5
Good communication, patiance and kindness during a stressful process
Amanda
Seven Fields
PA
Date:
7/31/2026
5
Simplicity, great communication, professionalism, I consider Steve a friend. I would recommend him in a heartbeat.
Kenneth
Montevallo
AL
Date:
7/31/2026
5
Great communication and all staff were lovely to work with!
Anna
Lake Zurich
IL
Date:
7/31/2026
5
Honesty and respect
Andrei
Palatine
IL
Date:
7/31/2026
5
I’m so grateful we had Mel by our side through the entire process. From day one, she was incredibly friendly, welcoming, and personable. She always made us feel comfortable asking questions and was so easy to reach whenever we needed her. Her communication was outstanding, with regular updates and reassurance that helped turn what could have been a very stressful experience into an exciting one. This wasn’t an easy loan. We had what felt like a mountain of hurdles to overcome, and Mel handled every challenge with confidence and professionalism. She never made us feel like anything was impossible and was always ready with solutions, guidance, and encouragement. She even took the time to give us valuable advice about the other properties we own and our future real estate goals, which showed she truly cared about our family’s long-term success, not just closing one loan. One thing that really stood out to me was that I had met Mel about a year before through our realtor on a small hike together, and she still remembered me. That personal connection meant so much and says a lot about the kind of person she is. She was genuinely excited for our family when we found this home, and it felt like she was celebrating right alongside us. If you’re looking for a lender who is knowledgeable, responsive, compassionate, and truly invested in your success, I cannot recommend Mel enough. I will be sending friends and family her way because she absolutely knows what she’s doing. Thank you, Mel, for helping make our dream home a reality!
Molly
Wasilla
AK
Date:
7/31/2026
5
Everything was great. We felt supported and up to date on everything that was needed and how the process worked. All of our questions were answered and it was clear what we needed to do and it was very easy to reach out with any questions.
Christian
Oconomowoc
WI
Date:
7/31/2026
5
The constant communication from Kevin Kerrigan and his team throughout the process. Kevin was always available and would advise if he might be delayed in his response. We have had the opportunity to purchase several houses in Arizona. Our experience with Kevin and Fairway Mortgage was easily the best experience we've had.
Ron
Queen Creek
AZ
Date:
7/31/2026
5
Troy is kind, professional, and responsive . He made a potentially scary process easy to navigate. I would recommend him 100 percent
Kari
Kirkland
WA
Date:
7/31/2026
5
Cindi guided us step by step through our loan experience. She and her team answered any of our questions and concerns. She was strraight foreward and honest and supportive as we navigated the loan process. She and her team quickly responded to our text and emails when we had questions about the process. Thank you for helping us get our dream home.
Kristine
Oroville
WA
Date:
7/31/2026
5
Aaron and his team were alway available to answer any and all of our questions. And we had lots!!
Elizabeth
Brookfield
IL
Date:
7/31/2026
5
Fast responses. I felt like he really cared and found me the best loan for my circumstances. I will definitely recommend him.
Marti
Brunswick
GA
Date:
7/31/2026
5
The team! not just one person but a group of people answering my questions an concerns
Sadie
Houston
TX
Date:
7/31/2026
5
Personal touch and direct contacts new AI interface
Brett
Charleston
SC
Date:
7/31/2026
5
If you need some folks by your side through this wild ride of buying a house, Art & Mike are the ones to have. This was my first time buying a home and the learning curve is STEEP! Art and Mike were available to answer questions via text at any time of the day or evening and even on weekends. They respond quick as lightning! They were literally my emotional support team through this. I can’t imagine being a first time homebuyer without them. They are both incredibly knowledgeable and there isn’t a question you will have that they can’t answer. So if you want an expert mortgage team who are also kind, patient, and understanding go with Art and Michael. You will not be sorry. Happy home buying all!
Karen
Date:
7/31/2026
5
They made everything easy and understandable. When there were issues uploading docs, I was ale to email them the information and they uploaded them. Great experience. Everyone was so helpful and nice. They worked hard to get our paperwork to go through
Mandy
Sahuarita
AZ
Date:
7/31/2026
5
I am a questions person. I question everything. I also have a ton of anxiety. I was able to ask all my 1500 questions and get answers. Also Lee and Gina were able to lower my anxiety by keeping me in the loop at all times.
Courtney
Laramie
WY
Date:
7/31/2026
5
How fast and efficient everyone was
Charles
Davenport
IA
Date:
7/31/2026
5
Tara was great to work with, was on top of everything and made buying our home effortless
Benjamin
Evanston
WY
Date:
7/31/2026
5
You guys helped me a lot and Made my dream come to reality by getting my home I'm really grateful for what you guys have done for me and my family thank you so much Jeff Buck and your team for everything!!!
Daniel
Joliet
IL
Date:
7/31/2026
5
Mitch always picked up my calls, no matter how bad my timing was or how repetetive my questions were. When we were running against the clock for closing, Mitch made sure that the closing company had every document they needed ASAP. Would highly recommend to friends and family.
Benjamin
Katy
TX
Date:
7/31/2026
5
Easy process, fast closing!
Aaron
Azle
TX
Date:
7/31/2026
5
I can't say enough great things about Steve. From the very beginning, he was professional, genuine, and always had our best interests at heart. He made what could have been a stressful process feel simple and easy to understand, and he was there to answer every question along the way. He's truly amazing and cares about his clients. We couldn't have asked for a better experience. Thank you, Steve, for going above and beyond—you are truly the best!
Connie
Date:
7/31/2026
5
Very efficient
William
Trussville
AL
Date:
7/31/2026
5
Everyone answered questions quickly, provided all the details we needed when we needed them. Everyone one was great to work with!
Lyndsey
Menomonie
WI
Date:
7/31/2026
5
Kelly is always very quick to turn things around and makes the process go seemlessly.
Lauren
Silver Lake
KS
Date:
7/31/2026
5
Proffesional and prompt - great experience!
Timothy
Panama City Beach
FL
Date:
7/31/2026
5
Rick was easy and great to work with. He was quick to answer any questions, easy to reach, and communication was never lacking.
Alysia
East Brookfield
MA
Date:
7/31/2026
5
We worked with Chelsea the last time we bought a house. Chelsea has always been straightforward with us. I reached out to a friend of mine at one point to check on his rates for loans and was handed off to someone else that provided a much worse interest rate and experience. The main thing I would say is that I feel that Chelsea wants us to get the best option that can be provided. She works to not only get us the information we need to be informed, but also the best course of action financially for our family. I can honestly say, we will only be working with Chelsea in the future assuming she isnt progressed to the point where she is no longer customer facing! And if she is, we will be working with whoever works for her!
Carson
Woodstock
GA
Date:
7/31/2026
5
Dominic is very highly respoinsive, was very patient with my many questions and provided me with the necessary education to proceed with my loan.
Heidi
Duluth
MN
Date:
7/31/2026
5
Andrew communicated with us and our realitor very well and helped us inderstand understand everything we went through. He also took the time to get to know us and that made him even easier to work with.
Trent
Sleepy Eye
MN
Date:
7/31/2026
5
Made the process very simple In my end . Very quick responses and a clear understanding of what was needed for the process.
Joseph
Marana
AZ
Date:
7/31/2026
5
Derrick worked very hard and helping me get this loan. It wasn't easy and he stayed with it. I highly highly recommend him.
Ferdinando
Wingate
NC
Date:
7/31/2026
5
Our experience with Sarah was outstanding. She made the mortgage process simple, kept us informed every step of the way, and ensured everything went smoothly from start to finish. The closing was seamless, and her professionalism, responsiveness, and attention to detail made the entire experience stress free. We highly recommend Sarah to anyone looking for a knowledgeable and dependable mortgage lender.
Carlos
Lannon
WI
Date:
7/31/2026
5
Easy and fast
Brandon
Ironwood
MI
Date:
7/31/2026
5
constant answers even when megan was on vacation she still assisted us and took a phone call at 8 pm. She did amazing with the support
Andrew
Conroe
TX
Date:
7/31/2026
5
The professionism of the staff
John
Mc Calla
AL
Date:
7/31/2026
5
Fast, easy, informative
Carson
Vancouver
WA
Date:
7/31/2026
5
Timely responses throughout the entire process, great walkthroughs and explanations of all documents. Online portal was easy to navigate and documents were all provided. I appreciated the partnership between Neil and our realtor. Having them in communication throughout the process helped move everything along and took some work off of our plate. For our first time buying a house I think these factors all combined for a great experience.
Robert
Westfield
IN
Date:
7/31/2026
5
Dawn made everything very easy and helped us understand the entire process. Great communication!
Klayton
Dickinson
ND
Date:
7/31/2026
5
David was very informative when I was initially considering a mortgage and throughout the process was very helpful and responsive to my questions.
Elizabeth
Lawrenceville
GA
Date:
7/31/2026
5
Great communication! Always willing to help. Made time for all of our questions.
Seth
Louisville
OH
Date:
7/31/2026
5
Very quick and clear information throughout the whole process.
Sydni
Wylie
TX
Date:
7/31/2026
5
Zachary was very helpful and gave great advice, as a first time homebuyer it was very useful. He was quick to respond throughout the process.
Umar
Brentwood
MD
Date:
7/31/2026
5
Jessica was always there for any questions that I had and made the process very easy.
Jonathan
College Station
TX
Date:
7/31/2026
5
He communicated well and often which we appreciated .
Madelene
Prescott
AZ
Date:
7/31/2026
5
Lori made it happen
Carmen
Redmond
OR
Date:
7/31/2026
5
Tiaira made my first home purchase such a smooth experience. She was professional, communicative, and dedicated. I appreciate everything she did to help me become a homeowner.
Virginia
Minneapolis
MN
Date:
7/31/2026
5
He was on top of everything and keeping us informed the whole way
Patricia
East Wareham
MA
Date:
7/31/2026
5
Andrei Prisecaru was the Best he helped me as much has he could! I give you and your team 100 out of 10. Thank you so much!
Noah
Big Spring
TX
Date:
7/31/2026
4
Mike was very informative and helpful through the entire process
Trent
Champlin
MN
Date:
7/31/2026
5
fast, easy, good communication
Mitchell
Spring
TX
Date:
7/31/2026
5
Steve and his team were quick and friendly. Everything was smooth and on time.
Jon
Chelsea
AL
Date:
7/31/2026
5
is always great to work with she communicates very timely always receptive to questions and calls. She has made this process great.
Angela
North Canton
OH
Date:
7/31/2026
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Toll Free: 866-912-4800
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