Receiving emails stating to complete items that were already completed in the portal. To many emails from different people and not knowing who they were.

Malcolm made the financial aspect of our homebuying experience very pleasant. It felt safe and secure based on Malcolm's ability to communicate throughly throughout the process. We always knew what to expect every step of the way.

The communication was great! Always updating me of the status /progress or if I have questions.

Nicole and her team were pleasant and extremely effient in explaining the process of what today's home purchase looks like was helpful and patient in answejng all of our questions . all paperwork was processed seamlessly from time of inception through closing Woukd use and recommend NPT Mortgage and Nicole again and again

Matt and his team were amazing to work with. They helped us secure a loan on an investment property efficiently and with the best rate possible. Communication was smooth, the process was straightforward, and we felt supported from start to finish. We truly appreciate their hard work and highly recommend them to anyone looking for reliable, professional lending assistance.

Ariana and her team took great care to make my home loan experience a success. They were always helpful and easy to work with. I highly recommend Ariana to anyone looking for a knowledgeable, professional loan professional.

Tracey Brown hands down made this process very easy and I gained a whole lot of knowledge more than I thought I would with her guiding me through the process

The whole team was professional, thorough and patient.

I loved the excelleent service I received from Anthony. He was knowageable, always available with my questions, cares and concerns. I never called him once when he couldn't talk or get back to me quickly. It took me two years to find a house, but Anthony was always ready to update my Pre-approval for two years...amazing! I feel like I know him personally. Thank you Athony for all your help. Take care. Pre-approval

How great? She help me over 20 years. So....

Excellent communication. Jonathan helped me understand my options land on the right solution.

David's wonderful attitude and professionalism made this an easy transaction, thanks.

Informative, great communication, smooth and seamless- Nick and team were on point and very friendly and professional! I appreciate this team and Nick for the best experience on this transaction. HUGE THANK YOU!

Brian was very easy to work with, professional and communicated often and clearly throughout the process.

The willingness to help and the ability to ask questions and have them quickly answered and also very nice

Communication was exceptiona!! Ken made the process smooth and was able to guide us through easily. I highly recommend Jen to anyone in need of a mortgage!!

I really appreciate the high speed and availability of your team. Everyone was extremely helpful, and the way you all supported each other made the whole process much easier for me. I’m truly thankful for your cooperation and the excellent service you provided.

Josh did a great job helping me get the best possible deals.

Nicks great communication skills really made this experience go so well. he was able to answer any questions we had and made sure we were good. I will definitely contact him again in the future when I'm ready to purchase another property and will recommend him to people I know .

Fast , easy and professional

Made things very straightforward and very quick at handling next steps

and the team were fabulous and such an enjoyable experience when in such a high high-pressure time!

Thank you for pushing for the earluest closing possible

Thank you for all your help!

, your ability to explain the steps and what we needed to do was all very good

agents were highly responsive and addressed all questions clearly. They offered a practical approach to handling documentation and maintained fast, simple, and effective communication throughout the process.

walk me through everything which was very helpful

Zach's extremely knowledgable and went the full 100yds for us - TOUCHDOWN!!!!

Erik is an amazing loan officer! Very professional, personable, communicates promptly. He made our experience feasible! My husband and I are pleased with his service!

who always found a way to move forward even under difficult circumstances and the support with Spanish-speaking staff who are of very good quality.

His service was wonderful. You are warm and welcome, and you speak the truth. so much. Appreciate everything you guys done.🙏

Dan was a great help from the beginning. Me and my wife went into the process far from ready. With his help we were able to take his insight and suggestions and fix so much. Dan was always available and always positive that if we stayed the course it would work out. Dan's attention to detail made the process alot less stressful. We would recommend his services to everyone. Thank you just scratches the surface of what he meant to us throughout this process.

She was very good about quick responses and quaity communication!

Dave made the complexity of getting a mortgage - from pre-approval to closing - seem like a walk in the park. Always responsive to questions, no matter the time or day of the week. Provided regular check-ins on status... And my favorite: clear and simple communications. Plus, the added prompt support from the team - DJ and Lindsay. Thanks all!

Will and the team helped me to get me ready made me feel like i was family

Communication. Hollie. Expediency.

She was always letting me know how the process was going .Very good customer service.highly recommend her to other people

My experience with Erika was excellent. She was very knowledgeable, patient, and always quick to respond. She explained everything clearly and made sure I understood each step of the loan process. Her professionalism and dedication made the experience truly great

Brian was always available to answer my questions with detailed, easy to understand, and thoughtful responses.

Julie is smart,kind and respectful. She made this process smooth for us. We highly recommend her to anyone who is in the market for home.

Ben and his team were excellent—great communication and always on top of everything throughout the entire process. Thanks to their efficiency and dedication, our loan was approved in just two weeks. We truly appreciate all their hard work and highly recommend them! ⭐️⭐️⭐️⭐️⭐️

Regina Whalen was very professional and helpful. She was patient and answered all my questions. She made our mortgage process for our recent property purchase a very pleasant experience. Everything was done quickly with no hassle and in a professional manner. We are truly grateful for having her guide us through everything from start to finish. We are truly grateful for having her. Thank you so much Regina.

Erik let us know from the jump that we could call or text him at any time. We were never searching for information, nor did we have any time lapses where we didn't know what was going on when working with Erik. He explains everything and is able to work with your schedule. Throughout our process of getting approved for a mortgage, Erik provided more than enough tactics and solutions to get us to a point where we were approved and felt comfortable with moving forward. His personableness and patience webt a long way with making this a great home buying experience.

Excellent and timely communication. Ease of electronically signing documents. Friendly and professional service. Thanks!

Cynthia did such a great job in making sure that we were aware of everything and she also did her best to make our transaction goes as smooth as possible… We really appreciate her

Chad was very efficent once he took over our file and was cery very transparent making this process easy.

Very responsive & helpful

This process was so easy! Joanna made home buying stress free and smooth.

Very smooth process

Worked tirelessly to make it a great experience

The smooth business process. Very helpful staff and outstanding service!

Michele explained each step we progressed through. She was kind, caring and patient with me as this was my first time buying a home. Michele made it very easy.

She always answered my questions no matter how silly. Broke everything down for me, and just made the overall homebuying experience very personable, and seamless.

Krystal know the process very well and very friendly, her experience help me confidence through the process

Mike was very helpful and answered all our questions quickly.

Bill Gill and his team provided Outstanding service throughout the whole process of the Loan. Their superb guidance and attention to detail made the loan and making sure all documentaction required is available for the final completion.

Very informative and attentive quick to respond and made the whole process as effortless as possible

We are repeat customers of Chris and his team. As a licensed real estate agent myself, I can attest to the quality of his services and competitive rates. Chris and his team consistently go above and beyond to ensure a smooth and stress-free experience. Their attention to detail, combined with their expertise in the lending process, sets them apart. They are knowledgeable, responsive, and always willing to answer questions and provide guidance. I highly recommend Chris Hadley and his team to anyone seeking mortgage services. Their commitment to client satisfaction is truly remarkable.

What made it great experience was felt the level of care to serve the customer

timlieness and education

Michael is incredibly knowledgeable and was always available for any questions we had (and there were a lot of them) ! We really appreciated his guidance and support through the home buying process and would 10/10 recommend him and his team!

Meggan went above and beyond to help us secure our loan. She was always available via phone or text to talk us through our questions and even reached out to the selling agent to vouch for us during the bidding process. She helped us get a great rate on our loan.

From the first communication to the last one, Mr. AJ showed respect, understanding and kindness. He was able to guide us through the process providing every piece of information that we needed to succeed. Mr. AJ is an excellent example of what service should look like. Thank you so much, we are forever grateful for your support and assistance in getting our home.

Jacks knowledge, patients, and personality

Gavenn was incredibly dependable, communicative, and friendly. His ability to explain complex scenarios in a simple way made us feel much more comfortable with such a major milestone! I would recommend him to anyone in a heartbeat.

Lots of great info and really quick availability to answer any questions!

Mike was very helpful and guided us every step of the way in our home buying process. He was very responsive and timely with communication.

ben is Great at communicating, explaining things, responds in timely fashion. Awesome customer service

..........

Great Job!

The professionslism, expertise and communication that Amanda and her team provided during my refinancing. I was impressed with how the team clearly responded to all of my questions and the support and guidance I needed during my process. I highly recommend Amanda and her team to my family and friends for future loan applications.

Joey is beyond friendly and personable! It made it easy to work with.

Working with Kasia was an absolute pleasure. Her communication was outstanding from start to finish. She was always clear, prompt, and incredibly helpful. She’s such a positive, kind person, and you can tell she truly cares about her clients. Kasia was always on top of every detail, keeping us informed and making the entire process feel smooth and manageable. We honestly couldn’t have closed on our home without her dedication and expertise. We highly recommend her!

on the fly communication is everything to me. Based on that, Mitchell was able to answer all my questions and concerns night, day, weekend etc.

Kurt amd his team did and an amazing job from start to finish the help us every step of the way. They really went out of thier way to achieve our goal. We are truly grateful.

Leti went above and beyond to make my home financing experience smooth and stress-free. She not only beat competing offers but also ensured my property taxes weren’t rolled into my mortgage, which means a lot as a 100% disabled veteran. Her attention to detail, professionalism, and genuine care made all the difference.

After nearly two years, Ryan and and his team were fantastic! He was always there to answer our questions and made the experience as smooth as possible. I’d definitely recommend Ryan and Fairway Mortgage to anyone in the market for a home!

The attention and quickness of everything we needed help with.

the process was very streamline

The encouraging, positive communication was incredibly helpful in keeping us motivated and focused during the transaction. We were also very impressed with the underwriting team — their efficiency and quick turnaround were truly outstanding.

The process was efficient.

John is definitely a pleasure to work with he made my loan process go so smooth, kept my stress level dow as much as possible and worked hard to find the best opt for me.

my interactions were primarily with Christie and Maria both were extremely knowledgeable, professional, and personable. I especially appreciated the quick call backs, texts, and emails

Chris does a phenomenal job of communcating, advocating for sellers and managing the momentum of a sale! From a buyers perspectI've, I couldn't have asked for any more support or knowledge during a stressful time. Top notch service!

Kyle walked me through the paperwork. Communicated with me on the process. Answered all my questions. Was always pleasant not matter what questions was asked. He made my job easier to get this done. Thank you Kyle Crone

I had a great experience because the communication was clear, timely, and very supportive throughout the process. Every question I had was answered with patience and detail, which made everything feel smooth and stress-free.

Quick and easy not to much paperwork.

Working with Laura was an incredible experience from start to finish. She was professional, knowledgeable, and truly made the entire homebuying process feel smooth and stress-free. She communicated clearly, always kept me updated, and was quick to answer any questions I had along the way. What stood out most was how genuinely she cared about making sure everything went right. She was patient, supportive, and went above and beyond to ensure I felt confident every step of the way. Thanks to her dedication, I was able to close on my home with complete peace of mind. I will highly recommend Laura to anyone looking for a mortgage professional who is reliable, attentive, and truly exceptional at what she does.

Tracy did a fantastic job

Great communication and constant check in /support.

Korey is great. We've done many loans with her.

Ericka was kind, responsive, patient and understanding with us being first time home buyers and having lots of questions. Thank uou you Ericka!

He a nice talking guy he had a nice recognized work and experience.

Haven was very friendly, helpful and responsive to my questions and needs.

Your team & you, make it great Jim. Props to Heather for all her efforts as well.

Ben was incredibly communicative, always kind in his approach, answered all our questions, and was truly excellent to work with. He and his team were a patient and steady support throughout our journey of buying our forever home.

good communication.

Donna and Fairway were a joy to work with. They were quick and clear with their communication and made the whole process easy and enjoyable. Thank you Donna!

Sierra and Laura communicated clearly and quickly throughout the entire process. The team did an amazing job getting our loan through the first time without complications.

Easy process even if it was difficult