Cammie has such a positive attitude. Speaking to her and jumping our hurdles went great. She directed us and made us feel very hopeful through out the entire process.

Mark is a great guy and very thorough keeps you informed all the way through the process

Communication, professionalism, knowledge

Aaron is super friendly and knowledgeable on everything. He helped us learn as we went which was super helpful since we were first-time home buyers . We are so thankful for him!

Great service, constant communication, and a willingness to handle obstacles.

Carrie was amazing and incredibly helpful!

Anna communicated very well throughout the process and I was confident she always had my best at the forefront of her mind constantly!

The constant updates/Information is amazing. I felt up to date every step of the way. Brittany always answered my questions and took her time to explain it. amazing experience overall.

Prompt communication, although Malcolm talks fast he takes the time to thoroughly explain and simply to ensure I understood. Everyone on his team (especially Lindsay cause when I pannicked i probably got on her last nerve, but she was patient) once the offer was accepted all were also responsive and helpful. A well oiled machine and made me feel like I was not alone during any of the unexpected turns. The transparency with them working with my realtor & title company made everything smooth and all parties remained in step - but it started with Malcolm and his team.

Great communication

From beginning to end. Very informative, professional and KIND. Don't make you feel dumb or uninformed. Oh ya, and Patient!

Natalya and the entire Fairway Team were VERY responsive and kept us fully informed every step of the way Excellent experience

Really knowledgeable.

Working with Scott and his assistant Sydney was the smoothest transaction I've ever had. They were quick to respond and didn't make any mistakes with my home purchase. Fantastic morgage lending team!

Working with Catie from the Tobias group was a great experience! We've closed with her twice now, and our borrower profile was more complicated than standard. Catie knew exactly how to handle it, and was very responsive throughout the whole process. We would recommend the Tobias Group to anyone looking for a great service!

Thank you Ian and team! You were informative and stuck with me through more than a year of getting myself ready to buy a house so once I was ready, everything made sense and I had so much confidence about my ability and knowledge going onto my home purchase. I appreciate your prompt and concise responses to questions!

To much repetitive paper work asked for

Steve was on top of everything and was always available to help with any questions or issues we had throughout the whole process.

This deal was complicated, among family and involved multiple delays - Sharla's team was patient and continued to support our end goal making us successful. This was greatly appreciated. We'll continue to work with Sharla's team for future real estate dealings.

We appreciate to guys so much. With our previous lender communication was slow, we were confused, and felt like we were being put in a bad loan situation. From our first conversation with Cristina we felt so comfortable. She was easy to reach any time of the day and helped us to really understand everythint about our loan . We are so thankful we found Fairway to help make what was previously a really stressful process, really exciting and stress free.

Always very communiative. Always took the extra time to make sure to keep us in the loop and it was all very easy!

Felt that the decisions being made were with our benefit As buyers in mind. Time was taken to thoroughly explain things when questions arose. It Was wonderful to have constant, direct contact. We were able to reach Kimberly at irregular hours and get quick responses. Even though Kimberly went on a brief vacation, she still found time to respond To inquiries and act quickly as markets shifted. Kimberly was also patient in dealing with us while we took our own vacation and were perhaps less responsive at times. Overall very happy with how everything started, progressed, and ended! Thanks!!!!

El desempeno

She kept us up to date on progess and answered all of our questions promptly.

Mike was easy and enjoyable to work with answered and explained any issue

seems Like they worked really hard to make our unique situation work

The professional communication.

Even though there are challenges (debt-to-income), Matt makes it happen! He's VERY helpful and communicates quickly, and effectively.

Very professional, knowledgeabl, and overall excellent customer service!

The communication with Ben and his team was flawless! You're never left with a question, and this team is always available! Our process was done quickly and seamlessly - we couldn't be happier with our decision to work with Ben!

The way everyone on your team was so helpful and nice it really made it a great experience for me and my fiance fiancé.

Nick always stayed on top of our home loan process in a timely manner, quick to return calls, offered good honest advice, and went the extra mile to be our advocate.

Awesome communication and made the whole process super easy.

really appreciate all her hard work. i'm grateful for your time and effort on ( specific and action). THANK YOU SO MUCH!

Tracy was amazing throughout our loan process She helped navigate our way through a couple of glitches that came up relating to which house to do bridge loan on and appropriate closing date based on our needs. She helped us stay calm and was available to explain what we needed to do stay on process. She was a rock star!!!

Justin was amazing to work with! My husband and I were first-time buyers and new to the US housing market, which can be very stressful. Justin explained the entire process so well and was there for us every single step of the way. No matter how many questions we had, he answered every single one and made the whole experience incredibly smooth. Highly recommend!

Very efficient

Thomas provided friendly service and help explain things and made the whole process plain and simple.

Steve didn't wait to reach out, he was prompt to provide information and assistance.

Wendy was very pleasant to work with and very informative. She never failed to reach back out to me no matter what time or day it was. She keep everything moving forward

Easy to work with, when faced with an issue , Lee alrwady had a solution.

Honest and impeccable communication.

Quick, helped us through the whole process to understand, was the respectful of our time.

Professional

Communication was great

Jon and his team are great always giving you different options,staying on top of things keeping you on track ,before there is an issue jumping ahead to take care of it before it becomes one. Jon is almost always available whenever you have questions true great service!

Excellent! Service, Would definitely recommend.

The fairway team was very thorough and had great customer service! They made the process very smooth and stress free!

This was quite literally the easiest purchase of a home I've ever encountered. This is my 6th house purchase!

About one week prior to the closing of our home, I spoke with Tara Ryan about changing to Fairway as our new lender. From step one, she was extremely professional, understanding, and responsive. Immediately, the gears started rolling so that we could receive her confirmed approval to get a loan by the next day. She and her team was a lifesaver. Tara and Gretchen were very responsive 24/7. We had many immediate questions and tasks along the way, considering the tight deadline, and yet they were helpful at each turn. It should have been a very stressful process, and yet they gave the continual reassurances and guidance that I needed to make the entire process not very stressful. They were so kind, polite, and sympathetic, that I did not ever think that I was a bother or a nuisance to them. With other people in this process, that is how I would feel. I never had to send an email with the precursor--"Sorry to bother you" or "I know that you're busy." They act as if I am their only customer, even though I know that they have many, many others whom they assist with the same care and attention. Tara, Gretchen, and the rest of the team at Fairway were nothing short of LIFESAVERS, and they made the purchase of our new home possible. THANK YOU SO MUCH.

Dolly was amazing! She communicated through the whole process and made sure we understood the steps, timeline and requirements. She made the process so easy and she was very knowledgeable!

With it being my first home purchase I was nervous and overwhelmed Blair and his whole team took all of that away and did an amazing job making the home buying process easy and enjoyable

Tony was very jovial and down to earth when we had questions. He was always polit and we feel he will be a helpful presence for us if we have questions in the future! As well, we really enjoyed working with Natalie and Shelly! They were both detail oriented and helped answer our questions and inquiries quickly. Of course, our awesome Portage friend Natalie pulls at our heart strings with her sincere longtime family friendliness. We started this initial journey with her on a Saturday morning zoom call and got the ball rolling. She put us at ease from the start, we knew Fairway was "our" lender to work with! Thank you to the entire Fairway team for a job well done! John and Jim

Communication was great. You guys kept me informed and answered all questions. Very good experience

Communication was great! You and your team were on top of everything and made it a smooth process.

Ease with which all transactions were conducted and the ability to connect with Jamie throughout the process

There was a lot miscommunication towards the end of the loan approval process. I was not made aware that my closing date had been changed.

Ease of document processing and timely responses to questions. Nichole's availability was a big plus.

Communication

Everything

Everyone was really nice and very helpful the entire time!

The communication throughout the entire process was excellent. Josh was always responsive, professional, and helpful. He kept us informed every step of the way and made the home-buying experience smooth and stress-free. Thank you for everything!

Listened and helped instead of brushing off the questions I asked

Mike and his team where extremely professional, and made the process very understandable from the beginning. Any questions or calls where promptly answered. Mike and his team made the whole home buying process seem like cake, and left a great experience for me. I would definitely recommend, and in future needs turn to Mike and his expertise. 10/10...

It was easy to complete the process and get fast to the closing date

It was a very easy and great experienc.

Willingness to help at every stage of the process. Honest and straightforward. Big thank you to Kerensa and her team.

Amazing service from start to finish, quick and responsiv!

Made the process as smooth and easy as possible

The process was smooth and the team was very responsive and kind.

Smooth easy

Communication

Communication

E signatures made the process much quicker

Jodi Watson made the entire home loan process smooth and stress-free from start to finish. She was always available to answer my questions, kept me informed every step of the way, and worked hard to get me the best outcome possible. Her professionalism, responsiveness, and dedication made buying my first home a great experience. Thank you, Jodi!

Alex did a phenomenal job. He was professional, efficient and always available. He kept me informed every step of the way. He made the entire process smooth and stress free. I was able to close on my new home in just three weeks.

THe communication was great

Great transparent communication, quick responses, easy to work with.

Communication was great. No errors.

Well for this to be my first house it was overall Great!

The dedication and commitment yall had for my family and the how easy yall made it for us, I am very greatful

Corey made what seemed impossible, possible! He never gave up on me, he did all he could to make sure that I could get into my childhood home. Even when I believed he would send me on my way to try again later he continued to help me. I am so grateful that he is persistent and kindhearted as he is, because of him I get to raise my children in the home I was raised in. That’s so special to me and couldn’t have happened without Corey and his team at Fairway Home Mortgage!

Underwriters seemed very picky And we had to revise and resubmit multiple items for what seemed like minor changes. given the amount of the loan and our financial position it really seemed like overkill.

Cristina is knowledgeable, efficient, encouraging and kind

Chris - Communication and responsiveness

Jenna took care of everything to get us to our home. The process was so stressfree that it was almost unbelievable. we've bought a home before and it was not this smooth! She went above and beyond to ensure we were happy! Thank you Jenna!

It was an extremely fast loan process. Samantha was always quick to respond and did a fantastic job. I would use her again for a loan in a heartbeat.

The open communication and explaining the process in detail was amazing! I felt more comfortable about mortgages and how they work.

Willingness to work and solve problems, good communication.

Thanks for all the help: past, presen, and futur- Daman

Tim was so attentive and knowledgeable!

Liberty jumped in and handled a transacton for my client after a personnel change. She did an amazing job. She was very communicative and patient with my real estate client.

Tara and her team were so great to work with! every step of the process from the initial application to the closing was absolutely seamless and stress-free. Tara and the team were easy to correspond with and were very prompt in their responses when I had any questions. I would higly recommend the Tara Ryan Team with Fairway Mortgage and I will definitely use them again in the future if needed!

Good communication. One recommendation would be to address which documents are what when getting notifications to sign within the portal. A general summary on the documents would be helpful, especially for first time buyers

Sarah and rachael were right on top of everything. They communicate very promptly, the knew what they were doing and work cery hard behind the scenes to execute on the plan

Jeramy is very helpfu. He provided me with a lot of good information. Josh was okay, communication could've been better.

Excellent communication and rapid response times

Yvonne is very professional and easy to speak with. She made the house buying process very easy.

Michelle made the process enjoyable, smooth and easy to understand. She's a Keeper!

Anthony was exceptional to work with. He was patient and creative. And very knowledgeable.