How communicative Tara was in making the process seemless and how freely and available she was if we had questions

Micheal helped us every step of the way!

Excellent at communication, quick to respond to questions, very knowledgable and friendly. 10/10 would have him help us again.

Nathan Chamblee Is the bomb.com . He is the best at what he does!

Very professional

Stayed focused on working through the loan and worked with you. Not at us.

The communication was great, she always kept me up to date on my process, and the process overall was very quick but efficient!

Susan was prompt to reply to messages and easy to work with. She gave us honest information and the process was seamless.

Easy and helpful Madrid being our house fast and

Austin was hands down the best customer service experience I have had in years. I cannot say enough about how attentive and informative he was throughout the whole process.

Quick responses to our questions. Kind, courteous and professional!

Personal and quick response.

Very easy and clear process

great communication and lots if money saved with our refi!

Phil was monumental throughout the entire process! He stopped at no ends to ensure that this purchase went smoothly and that I was taken care of! I couldn't imagine doing this without Phil!

The approval process was great, communication was great. The paperwork still being done so close to closing was not ideal.

Everything!

Constant communication and availability during my process gave me the trust I needed to succeed buying my first house with total confidence

I had such a great experience working with Jake. He was knowledgeable, patient, and always took the time to explain everything clearly. Communication was excellent throughout the entire process, and he truly made what can be a stressful experience feel smooth and reassuring. I’m so grateful for his guidance and support and would highly recommend Jake at Fairway to anyone looking for a trustworthy and dependable lender.

It was easy to communicate with Rene and the staff. Everyone was very knowledgeable and the whole process was faster than I anticipated

Every step of the process, Shane took his time to reach out and let me know what to expect. There was no sugar coating, and he told it exactly how it was going to play out. This is why I continue and will recommend Shane to other people within my inner circle who are looking to be preapproved or refinance.

Jordan made this process as simple as it could be. He was always available to answer any and all questions . He always kept me updated on where we were in this process.

Everything was so easy and well explained! And you were patient , waiting at the right time for interest rates to decrease and I felt secure in your care!

Always available and answered every question we had helped guide us through the stressful time with positive and resassiring words

I cannot recommend Ken Land and his team highly enough! From start to finish, the level of professionalism, communication, and dedication was truly exceptional. Buying a home can be stressful, but they made the entire process feel smooth and manageable. Every question I had was answered quickly and clearly, and I always felt informed and confident about the next steps. What stood out most was their attention to detail and genuine care. It never felt transactional — they truly had my best interest in mind and worked tirelessly to ensure everything stayed on track for a successful closing. Thanks to their expertise and commitment, I’m now in my new home and couldn’t be happier. If you’re looking for someone knowledgeable, responsive, and fully invested in your success, this is the loan officer you want on your side. Five stars all the way!

It all worked out

I really appreciated the wonderful customer service that Kenny provided. Kenny answered all our questions, and helped us decide what was right and what would work for us. He and his team were very supportive along the way too.

Super nice, super quick, attention to detail, followed through on every commitment and promise. Not a single hiccup or complaint. Amazing!!!!

Excellent customer service skills, being attentive to questions and concerns throughout entire process. Made this process very efficient and without hesitation

Comunication and guideance

He had all the answers to our question and every time we called him, he answered. if there was an issue, he always found a solution and resolved. Thank you Mike, excell work!

Jacks professionalism, promptness, patience, attention to detail and follow through makes him great in what he does to execute the transaction.

Steve Arsenault was outstanding throughout my home purchasing process. From my very first phone call with him—while I was sitting in traffic on 495—he was calm, professional, and immediately ready to help, which gave me confidence from the very beginning. From pre-qualification to final approval and every step in between, Steven was knowledgeable, responsive, and consistently reliable. He explained everything clearly, stayed on top of every detail, and made sure the entire process was smooth and stress-free. His professionalism and steady guidance made what could have been overwhelming feel seamless and well-managed. I truly appreciated his dedication and expertise, and I would highly recommend him to anyone going through the home buying and financing process.

Quick response and engagement from all The team members to close on the loan.

Communication was wonderful. As first time home owners, this could have been VERY stressful. Bethany & Sarah made this as smooth as possible and made sure to answer every question we had.

What made this great is Steve's warm personality and knowledge were the key components for us. Steve always returned calls/messages/texts promptly. His helpfulness in our understanding of the documents was greatly appreciated! Thanks you Steve !

Quick service, professional and competitive terms. I had a very smooth and pleasant experience working with Joanna and her team. In house financing and underwriting make the proses quick, efficient and absolute 100% in control from start to finish. Highly recommend.

Kasia is a great person to work with, she made the loan process go smoothly

Jennifer made the process of purchasing my first home an absolute breeze. She answered every question I had quickly and clearly, and she kept me updated throughout each step of the process. Her communication, professionalism, and reassurance made the entire experience completely stress-free. I truly couldn’t have asked for a better person to guide me through such an important milestone!

timeline for refinancing was met or exceeded. Very quick turnaround on everything. everyone I interacted with was very polite and went out of their way to answer all of my questions

Lori and her team made the whole process super easy!

Nate was very up front open and honest with everything. communication with Nate was top notch! He was there if any questions were to be asked and answered them in a very professional way!

Thank you Jim for spending time with us explaining all the procedures and paperwork involved in getting our mortgage. Plus we appreciate your promptness in responding when we had questions.

Sam was super communicative and walked us through all our options he kept us informed on the market and what impacts tha wluldnhave on us . Sam was great to work with and I'd recommend him to anyone!

Great communication, including texting. They worked quickly to get me the money I needed to close.

Mrs. Diggs and her team!

Great communication and very thorough

Quick and fairly painless

This was my first time attempting to buy a house. Adam was reassuring. He answered all of my questions, no question was dumb even when i I asked it multiple times! He helped me find an amazing realator, and it was such a quick and easy process!!

Malcolm was very responsive and talked to me after work hours. He was patient throughout the process and answered all of my questions. Him and his team helped me solve issues that arised and made my cash out refinance successful!

Everything about the whole process from start to finish was exactly how i wanted it to be. Russell and his team made everything so easy for me as a first home buyer and will definitely recommend them to family and friends!

Explained everything clearly, respectful of my busy schedule, answered all my questions promptly.

Working with Tim and his team is always a great experience so easy to work with.

I feel like there was a lack in communication between team members specifically with the underwriter. Asked multiple times for information that was already provide.

You communicated great with me, always kept the positivity up and just made it the best experience for me

Very helpful, and communicative !

Audrey was great to work with. She was the 2nd loan officer on the transaction and got us from start to close in 10 days. I highly recommend her, especially for unique or tricky properties.

Michael is accomodating and flexible to communicate with.

Evan was able to explain everything to us as first time home buyers in a way that was easy to understand and helpful as the process can be overwhelming for anyone. He helped us stay on track with deadlines with consistent reminders. He was even able to help us with things that were not necessarily his area of expertise as he had knowledge of the entire home buying process from start to fininsh. Evan was a great help to us, and we will definitley be using him again in the future for any new home purchases and will reccommend him to any and all family members and friends.

Knowledgeable, timely and super helpful

Fairway Home Mortgage made my experience easy to buy my new home . The process was easy. The staff offered all the support that I needed. I would highly recommend anyone to choose Fairway.

The entire team was helpful and professional from beginning to end. Every time I called and every person I talked to on the team had answers and did not leave us hanging in any moments of uncertainty. We had peace of mind that we were being taken care of throughout the entire process. This is the 3rd time we have used Team Dawes to purchase a home and we would never consider trusting our business with anyone else.

I had a life changing event, for lack of a better phrase, happen shortly after starting my home buying process. Mike and his team showed patience and compassion during an overwhelming time and, in my case, a fast moving settlement. I was provided guidance every step of the way and knew help, if needed, was always a simple phone call. I am fully aware that business doesn't stop because you have a personal crises, but Mike and his team helped me successfully reach my goal is less than 30 days. (insert applause and champagne bottle popping)

Jamie made it so easy and pan less. Jamie was on top of any problem that occurred and I don't think we had any

Excellent communication and prompt response. Also clear expectations and progress of loan.

Luis and Tiffany were clear with communication, reassuring at every step, helpful in giving advice and next steps and never made me feel alone throughout the process. Until the very final moment Luis was present and has said to call if anything else is needed as we progress forward

Great communication, super reliable and efficient

Tori was there every step of the way. Thank you

Terrific communication and advice

Communication is open. Highly commendable the communication especially when it comes to time sensitive documents needed to be done.

Very professional

From start to finish, the process was smooth. Devon understood all the documents, and I didn’t have to explain everything again like I’ve had to with other lenders. The turnaround time was quick as well.

We had 42 days to close and things were still being collected 24 hours before closing, which was a complete joke I would submit things into the portal within minutes of being notified, so there was absolutely no reason to be STILL collecting things the day before closing...the ball was dropped.

Communication from the team and ease of completing the re-fi process.

The website was so seamless to use, and everybody on her team who helped with me during this process was so kind and thoughtful

Aaron kept us in the loop and kept us informed with the rate drop which we really appreciate! Will continue to do business with him in the future .

Our experience was great start to finish with Kevin! He was always available and eager to answer all of our questions . He made the process easy and painless. Great, great experience with him!

It was very easy to understand the process and the team was very accommodating and quick to help

Availability to get in contact with ease or operation

You were so knowledgeable and reachable which helped take the stress off of not knowing how the entire process worked.

Mr Giddens was very patient and explained everything in great detail.

Grea communication and friendly

Great communication and always helpful

Clear communication and problem solving

very personable and always kept us in the loop on the entire refi process

Communocation

Fast closing , easy process :)

He is very talented doing very nice work with us . Our A to Z process done smoothly . We are 100% satisfied

As a first time home buyer Manuel was very patient with us every step of the way especially for the amount of questions we had. He guided us very welll from start to finish and we were able to buy a home for our children. Manuel and his team were very helpful, informative, and i would highly recommend them.

Never Giving

Your service was relentless. You never gave up or even slowed down with all of the obstacles we ran into. You just tried harder. Endless thanks.

He's a great guy and is very knowledgeable

Good communication, help understanding the process. Positive feedback

I had an excellent experience working with Beats from beginning to closing. The entire team was professional, knowledgeable, and responsive throughout the process. From the first conversation, they took the time to clearly explain my options and answer all of my questions, which made me feel confident and comfortable moving forward.

Very helpful

Ken went above and beyond to make sure everything went through smoothly communication was outstanding.

Jennifer is so easy to communicate with! From start to finish I was never left wondering what was going on. I felt very informed the entire process! I would recommend anyone in the market to her!

Jennifer is so easy to communicate with! From start to finish I was never left wondering what was going on. I felt very informed the entire process! I would recommend anyone in the market to her!

Amy made the entire process seamless and effortless. There isn't a better person in the industry.

The speed and ease of communication with Mike and Tram made this seamless