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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Our exclusive Fairway Made for Home Card rewards clients just for paying their mortgage, turning everyday payments into real value.
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Fairway Home Connect
Have peace of mind knowing that your utilities can be transferred for you when your closing date is confirmed. Fairway makes it easy to connect your utilities or get them transferred over to your new home.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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At Fairway, people are at the heart of what we do.

Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Serving borrowers is our number one priority
Real Homebuyer experiences from recently closed loans
5
5555555
Excellent communication and clear explanations of documnets and deadlines.
Thomas
Ocean View
DE
Date:
6/22/2026
4
4444444
My team working hard to get me into the house I wanted
Kaylee
Nampa
ID
Date:
6/22/2026
5
5555555
Christine and Jamie provided great service the entire time and were always on top of their game!
Michael
Littleton
CO
Date:
6/22/2026
5
5555555
Communicatio and how out going she is. Made the process fast and easy!
Kaden
Saint Joseph
MO
Date:
6/22/2026
5
5555555
Pam was absolutely amazing from the very beginning. it was my husband and i first time buying a home and we knew nothing about it. she was always there for any of my many questions and always was happy to help with anything. i could not have had a better experience. she is truly the best!
Kathryn
Dothan
AL
Date:
6/22/2026
5
5555555
Chanel was absolutely amazing. She answered all of my questions and I had many being a first time home buyer . She was consistent and is impeccable at making herself available for your needs. 1000/10 I won't go anywhere else for any home loan needs .
Edith
Springfield
OH
Date:
6/22/2026
5
5555555
Mario was very attentive during the entire process, keeping us well informed and on track. He was very helpful in expediting the process when challenges arose and got us to an earlier closing. He was just a really great guy to work with.
Allan
Montgomery
TX
Date:
6/22/2026
5
5555555
Attentiveness to every detail and amazing availability and transparency.
Jeremy
Bismarck
ND
Date:
6/22/2026
5
5555555
Excellent communication. Sheryl was not only responsive but wonderful about taking time to explain and walk through options at each stage of the process.
Mallory
Marble Falls
TX
Date:
6/22/2026
5
5555555
I always felt like I knew what was happening. When I did have questions, Carole was available and informative. Absolutely amazing to have closed so quickly! Carole and team made it happen!
Jennifer
Gulf Breeze
FL
Date:
6/22/2026
5
5555555
Your coworker
Connie
Indianapolis
IN
Date:
6/22/2026
5
5555555
Very responsive, understanding, fast working and minimal effort required on my side
Michael
Philadelphia
PA
Date:
6/22/2026
5
5555555
As first-time homebuyers, my wife and I were pretty stressed at the beginning trying to figure out loans, budgets, and all the numbers that come with buying a home. After meeting with Samantha, everything started to make a lot more sense. She took the time to explain our options in a way that was easy to understand and made the entire process feel much less overwhelming. Samantha made everything straightforward and was always available to answer our questions, which gave us a lot of confidence throughout the process. Once we understood our options, finding the right home came together much quicker than we expected. We’re incredibly thankful for all the hard work Samantha put in to help us get into our home. She made what could have been a stressful experience feel smooth and manageable. We couldn't be happier with the service we received and would highly recommend her to anyone looking to buy a home.
Treymonte
Moore
SC
Date:
6/22/2026
5
5555555
Nick and his team are the best around. Fantastic at communication, problem solving, reviewing all the best loan options available and extremely organized. He makes the process feel easy and commincates thoroughly throughout the entire process to make sure you know whats going on every step along the way. He locked in a fantatsic rate for me and im grateful to do business with him and his team and will be doing future business with him as well. Overall a great experience!
Timothy
Ogden
UT
Date:
6/22/2026
5
5555555
Darrel was patient, fast and goe me a great rate! He answered all of my questions as a first time home buyer, ensuring that I understood every step of the process. He was acessible for late night and early morning texts and calls. He took the stress out of buying a home outside of my home state and made this experience incredibly easy. Highly recommend Darrell!
Cindy
Marietta
GA
Date:
6/22/2026
5
5555555
It was such an easy and straightforward process. Chelsea was very communicative and detailed.
Elizabeth
Lafayette
CO
Date:
6/22/2026
5
5555555
Kathy and the entire staff at Fairway were very helpful, knowledgeable and extremely friendly!
Jason
Springfield
TN
Date:
6/22/2026
5
5555555
It was a difficult closing because of the sellers and Steven and his team went out of their way to keep us informed, calm and taking care of.
Rhys
Brooklyn Center
MN
Date:
6/22/2026
5
5555555
Fairway makes purchasing a home easy! Clear, concise, and completely transparent is the only way I can describe our experience.
Evan
Temple
TX
Date:
6/22/2026
5
5555555
Everything was smooth, he kept me informed and was so quick to respond to any questions we had!
Joanna
Oswego
IL
Date:
6/22/2026
5
5555555
I worked with Sabin and got help in each and every steps in the process of approving the loan that I need.and all.
Purna
Shippensburg
PA
Date:
6/22/2026
5
5555555
very communicative and top of things every step of the way. I felt personally cared for
James
Mesa
AZ
Date:
6/22/2026
5
5555555
Jackson made it great. He is an awesome, frequent communicator. I always knew where we stood in the process. Also, Jackson quickly responded to all of my questions. I couldn't have asked for more.
Carie
Nashville
TN
Date:
6/22/2026
5
5555555
Great job Jared and team always so on top of it! Appreciate all the hard work and dedication you put into this work.
Irma
Camas
WA
Date:
6/22/2026
5
5555555
Juli was beyond amazing, she was always available and responded swifty to my calls and concerns. Her team was also very easy to work with and always professional. I've never had a better customer service experience with a lender.
Cindette
Surprise
AZ
Date:
6/22/2026
5
5555555
everything went through smoothly and timely😊
Linda
Grandview
WA
Date:
6/22/2026
5
5555555
Mark was a pleasure to work with. His knowledge, clear communication, and willingness to answer every question made the home-buying process smooth and stress-free. We truly appreciate all of his help. Thank you, Mark!
Tasneem
Caledonia
WI
Date:
6/22/2026
5
5555555
We had a great experience with Fairway Home Mortgage throughout the entire process. Their team kept us informed every step of the way and communicated clearly about any documents or information that were needed. They were proactive in making sure we stayed on track, which made the process feel organized and stress-free. Their portal also makes everything easy to keep track of what tasks are open or completed. Everything went smoothly from start to finish, and we never encountered any issues or unexpected delays. Their professionalism, responsiveness, and attention to detail made buying our home a positive experience. We would highly recommend them to anyone looking for a reliable and efficient mortgage lender.
Robert
Arlington Heights
IL
Date:
6/22/2026
5
5555555
Nick was very informative and knowledgeable about the process, the expectations and different resources available to me. He promptly answered my questions and addressed any of my concerns. He made this a smooth process for me. I will be forever grateful for Nick and the Fairway team.
Tashanti
Racine
WI
Date:
6/22/2026
5
5555555
Maureen did a great job communicating all the things we needed to do. She kept the process moving forward with efficiency. She went the extra mile to help us improve our credit score as well!
Tabbatha
Boise
ID
Date:
6/22/2026
5
5555555
You had excellent communication and always kept us in the loop with what was going on. You were very responsive and an advocate for us. We can't thank you enough!
Rebecca
Wexford
PA
Date:
6/22/2026
5
5555555
Knowledgeable people and will to help
Karson
Milner
GA
Date:
6/22/2026
5
5555555
Communication.
Seth
Willis
TX
Date:
6/22/2026
5
5555555
Gene took the time to work out every detail with me and gave me confidence to go through this process alone. He had my back at every turn So thankful for his kindness and knowledge
Carol
Albuquerque
NM
Date:
6/22/2026
5
5555555
Very personable. Worked around our schedules and made the process simple and easy to understand.
Rebekah
Cheyenne
WY
Date:
6/22/2026
5
5555555
Made the process as easy as it could be, several people involved are were equally as invested in helping me understand every step of the process and getting me closed on time.
Troy
Roanoke
TX
Date:
6/22/2026
5
5555555
Oliver and his team were very responsive and helped us every step of the way!
Briesse
Minneapolis
MN
Date:
6/22/2026
5
5555555
The time ans patience to explain and educate us on the process of buying a home.
Andrew
Pinehurst
TX
Date:
6/22/2026
5
5555555
The professionalism and availability to make our home buying process as smooth as possible.
Carson
Rosharon
TX
Date:
6/22/2026
5
5555555
Heather and her team were always available to answer questions and they made it so easy to understand such an in-depth process! The team did everything they possibly could to support us and achieve goals despite setbacks we faced.
Morgan
Indianapolis
IN
Date:
6/22/2026
5
5555555
Roger from the beginning when we started working through the pre-approval process was always available to answer any questions and made the experience seamless being self employeed. He is very knowledgable and explained things very clearly. When it was time to move forward and his entire team got envolved, every single one of them was incredibly helpful and patient. During my closing period I had a death in the family and the entire team was very supportive and continued to support me step by step to make sure there was no additional stress added in which I truly appreciated. If I had to do it all over again, I would 100% work with Roger and his team again and will be recommending them to anyone that is looking to buy their first home or even there second.
Heather
Los Angeles
CA
Date:
6/22/2026
5
5555555
Communication, education, ethics
Jonathan
Pflugerville
TX
Date:
6/22/2026
5
5555555
Jackson was wonderful to work with! I never had to ask for updates. He kept me updated the whole transaction and my clients were very happy with him. 10/10 would recommend Jackson!!
Ashlee
Nashville
TN
Date:
6/22/2026
5
5555555
and concise communication from Justin and his staff.
Brittany
Framingham
MA
Date:
6/22/2026
5
5555555
Professional, thorough, attentive, helpful
Christopher
Goldsboro
NC
Date:
6/22/2026
5
5555555
Bill was efficient and real. He has an attention to detail, a sense of urgency and and efficiency in his job. I couldnt ask to work with anyone better!
Shelley
Winlock
WA
Date:
6/22/2026
5
5555555
His attention to detail and his patience with answering all our questions is really great This is our second time working with Scott and couldnt be happier
Garth
Papillion
NE
Date:
6/22/2026
5
5555555
We feel like Tyson went above and beyond for us. He responded quickly to every text or email and gave thoughtful responses to all of our questions. Working with Tyson felt like working with a friend and that made the entire home buying process enjoyable. We can't thank you enough!
Kaitlyn
Bothell
WA
Date:
6/22/2026
5
5555555
Great service was provided by Frank Fontanetta at Fairway. Frank was knowledgeable and answered all our questions and concerns . Calls and texts were always answered timely. Status and required activities were constantly provided. Frank also worked with our agent to resolve issues.
Wayne
Lakewood Ranch
FL
Date:
6/22/2026
5
5555555
Given the circumstances of everything going on, Gary was very patient and understanding throughout the whole process. he made buying a home easy
NICHOLAS
Waldron
AR
Date:
6/22/2026
5
5555555
Great communication helped get through the loan process and answered any questions in regards to the process and helped by getting through some hiccups
Elijah
Hoyt Lakes
MN
Date:
6/22/2026
5
5555555
Fast and clear communication, making the overall process clear and move smoothly.
Philli
Maple Grove
MN
Date:
6/22/2026
5
5555555
Working with Ralph was easy and pain free!
Joseph
Huntley
IL
Date:
6/22/2026
5
5555555
Great people. Overall good communication was really helpful with any questions. I made the process really easy.
Isaac
Tucson
AZ
Date:
6/22/2026
5
5555555
Extremely prompt in getting us qualified and reported progress no matter how late at night it came.
Jody
Oconomowoc
WI
Date:
6/22/2026
5
5555555
The willingness so work with any situation that came up
Caleb
Rimrock
AZ
Date:
6/22/2026
4
4444444
Sherry utilized different ways to contact me which was very helpful, as there was a lot of information coming my way throughout this process.
Jacqueline
Fort Worth
TX
Date:
6/22/2026
5
5555555
Communication
Jeremy
Braselton
GA
Date:
6/22/2026
5
5555555
Professional, thorough, answered all our questions during this difficult time for us...... and fast!
Russell
Columbia
CA
Date:
6/22/2026
5
5555555
The quick, and helpful support whenever I had questions.
Michael
Grand Forks
ND
Date:
6/22/2026
5
5555555
Clear communication
Ryan
Robbinsdale
MN
Date:
6/22/2026
5
5555555
hTeht ehTThanks to Matt for the extra work and effort he put in, especially when things looked bleak.
Thomas
Thomaston
GA
Date:
6/22/2026
5
5555555
Billy is very organized and really does a good job keeping you informed.
Tyler
Hamptonville
NC
Date:
6/22/2026
5
5555555
Great communication, very friendly people
David
Peyton
CO
Date:
6/22/2026
5
5555555
Quick to respond to any questions I had pertaining to the mortgage loan process! Also, friendly and very personable!
Ronald
Saint Joseph
MO
Date:
6/22/2026
4
4444444
Easy to work with
Mia
Vaughn
MT
Date:
6/22/2026
5
5555555
Por la manera en la que nos ayudaron y orientaron a hacer las cosas más rapid
Carlos
Eagle Pass
TX
Date:
6/22/2026
5
5555555
Bailey was very kind and pleasant from beginning to end. Baily was considered my intrest and I did not feel pressured to make a move I was not comfortable with. He was very thorough as well.
Dejah
Charlotte
NC
Date:
6/22/2026
5
5555555
Teri and Kirby were very responsive, professional, and knowledgable! Both are well suited to work in the mortgage industry!
Kimberly
Stayton
OR
Date:
6/22/2026
5
5555555
Quick feedback and results
MaryAnn
Woburn
MA
Date:
6/22/2026
5
5555555
patron coparation clear information
Madhavi L
Argyle
TX
Date:
6/22/2026
5
5555555
Sarah is amazing with communication, explanations, and numbers...all definitely attributes you want in a loan officer! Thanks Sarah!!
Brittany
Ixonia
WI
Date:
6/22/2026
5
5555555
fast and easy
Dana
Los Angeles
CA
Date:
6/22/2026
5
5555555
Richard was responsive, knowledgeable, and easy to work with.
Joan
Mclean
VA
Date:
6/22/2026
5
5555555
Tyson was a great communicator and helped guide us through the process.
Jeremy
Spokane Valley
WA
Date:
6/22/2026
5
5555555
Your sharing of information, service, support and follow up.
William
Fletcher
NC
Date:
6/22/2026
5
5555555
Bobby was very attentive and was always looking out for the best for us
Jack
New Braunfels
TX
Date:
6/22/2026
4
4444444
Throughout the whole process everyone was very helpful !
Aaliyah
Austin
MN
Date:
6/22/2026
5
5555555
Jen was very responsive to all of our questions! We were so thankful to work with her. As first time home buyers she was able to answer all of our questions very quickly.
Megan
State College
PA
Date:
6/22/2026
5
5555555
Experience was seamless, comfortable and incredibly efficient. Was great from First contact all the way through closing.
Michael
Bridge City
TX
Date:
6/22/2026
5
5555555
The whole process was smooth. Sev kept me up to date and we even were able to close Early
Michael
Taylorsville
UT
Date:
6/22/2026
5
5555555
Working with Diane Vance was an outstanding experience. From the very beginning, she was knowledgeable, responsive, and genuinely committed to helping us through the home-buying process. Diane took the time to explain every step, answered all of our questions promptly, and made what could have been a stressful experience feel smooth and manageable. Her professionalism, attention to detail, and dedication to her clients truly set her apart. We always felt supported and confident knowing Diane was guiding us through the loan process. I highly recommend Diane Vance to anyone looking for a trustworthy and exceptional loan officer.
Nettie
Hudson
FL
Date:
6/22/2026
5
5555555
The process was made simple and easy to comprehend as a first time home buyer
Nathan
Fayetteville
TN
Date:
6/22/2026
5
5555555
Efficient, knowledgeable
Sarah
Cohasset
MA
Date:
6/22/2026
5
5555555
Nate and Bill were always there when I had questions and wanted to help.
Justyne
Indianapolis
IN
Date:
6/22/2026
5
5555555
I would like to express my sincere appreciation for Mayela and the exceptional support she provided throughout the home-buying process. From the very beginning, Mayela was kind, professional, and genuinely committed to helping us every step of the way. Buying a house can be stressful and overwhelming, but she made the experience much smoother by always maintaining a positive attitude and finding solutions to every challenge that arose. One of Mayela's greatest strengths was her active communication. She responded quickly to our questions, kept us informed throughout the process, and made sure we always understood the next steps. Her reliability and attention to detail gave us confidence and peace of mind during an important milestone in our lives. Mayela went above and beyond to ensure everything moved forward efficiently, and her dedication made a significant difference in our overall experience. We are truly grateful for her hard work, professionalism, and outstanding customer service. Thank you, Mayela, for making our home-buying journey such a positive and successful experience.
Rafael
Sahuarita
AZ
Date:
6/22/2026
5
5555555
Sarah is very knowledgable, and answered all of our questions.
William
Ixonia
WI
Date:
6/22/2026
5
5555555
The communication was great and helped us a lot.
Daniel
Mesa
AZ
Date:
6/22/2026
5
5555555
I felt that my needs and interests were being taken seriously and the attention to detail throughout the whole experience was wonderful.
Luke
Virginia Beach
VA
Date:
6/22/2026
5
5555555
Dawn was always extremely helpfu, kind and patien! she always made sure we felt safe with our decisions and helped us with every question. Working with her was amazing and it made the experience less stressfu! We're forever grateful for all her help.
Nicholas
Dickinson
ND
Date:
6/22/2026
5
5555555
MaKayla was hands on through the entire process, answering every question and remaining attentive every step of the way. Her positive attitude and genuine support made us 100% confident we chose the right lender!
Torie
Kempner
TX
Date:
6/22/2026
5
5555555
Made everything as easy as possible!
Eric
Shawnee
KS
Date:
6/22/2026
5
5555555
Trey and his office were so on top of every single detail - it was such a great experience. We had immediate answers if we had any questions and Trey and his team were always so responsive.
Frances
Irondale
AL
Date:
6/22/2026
5
5555555
Danielle did awesome. she helped out so much and provided us the best options. We are grateful for her help!
Edwin
Killeen
TX
Date:
6/22/2026
5
5555555
Great communication, quick responses, and clear explanations throughout the entire loan process. The team made buying our home a smooth and positive experience.
Aurora
Grand Prairie
TX
Date:
6/22/2026
5
5555555
Great experience! Loan application was not painful compared to others I've done. Didnt get spam calls from every lender out there!!! The loan secured fit my needs and more importantly closed on time. Josh was very communicative along the process, and responded quickly. Will use again in the future.
Margie
Vancouver
WA
Date:
6/22/2026
5
5555555
Consistent communication, friendly and professional at all times Paul was always available for our calls and questions, at any time of day and weekends too! He made the process smooth and helped us through all the components of the process with a smile!
Laura
Belton
TX
Date:
6/22/2026
5
5555555
Terry was fantastic to work with! His communication is spectacular and was incredibly helpful to my wife and I throughout the process. Thank you for your help with everything, Terry!
Patrick
Omaha
NE
Date:
6/22/2026
5
5555555
Paul was ALWAYS available for our calls and questions. We are first-time homebuyers in Texas and he made the process smooth and understandable. My wife and I greatly appreciate his patience and engagement with us.
Peter
Belton
TX
Date:
6/22/2026
5
5555555
You were very responsive and knowledgeable. You made the whole process seem very smooth and seamless from start to finish. Document submission process was also extremely easy with the app.
Jeremy
Colorado Springs
CO
Date:
6/22/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
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Hotline: 855-920-0002
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Toll Free: 877-699-0353
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