Chris and team were very helpful and responsive to all the questions we had as first time homebuyers

You communicated the entire process and made it easy

Close personal contact and regular updates

Lynn and the whole team made this experience move very smoothly! We appreciate all the hard work that went into us getting our very first home!! Everyone has been so kind to us! Thank you Fairway Mortgage!!!

Simple answer.. Terry

Communication and support

Lacy was great to work with throughout the mortgage process! She was very helpful, easy to communicate with, and made sure we were taken care of every step of the way. She also helped us lock in our interest rate while the market was changing quickly, which we really appreciated. Buying a home can be stressful, but Lacy made the financing side of things much easier. I’m grateful for all her help and would definitely recommend her to anyone looking for a great loan officer!

Samantha is warm and personable, professional, helpful, and encouraging. It was incredibly easy to work with her and I felt supported the whole way through!

Quick, prompt, and explanatory

My husband held conversations with Jackson however my few interactions he could not have been any more polite and helpful

Ben was always available to answer any questions we might have had.

She's great!

Shayn is the great he help me really good

Shayn made the process very easy, and we are very grateful to have worked with him and Fairway

We had an amazing experience working with Ali. She answered all our questions and was always available. We were so grateful that she had the patience of working with us for two years! She didn't just help us look into buying a house, she made sure we got the perfect timing to buy it.

No actually I make a mistake I pressed the wrong one My ex was amazing

Sarah was very knowledgeable and in constant communication throughout the process. We really enjoyed the process.

Other than my brother in law trying to hold up the entire process, Mike and team did great.

Constant communication and updates

Justin and team are fantast which why we have used them multiple time. We wouldn't go anywhere else.

Chad was very quick to reply to any concerns/questions. He was also very patient and thorough in walking us through the process as new homebuyers!

Great guidance and communication. Made the mortgage process very easy.

No issues is great.

All I had to do was sign the papers.

Ease of communication and Transparency

Everything

I cannot say enough great things about Audrey Castillo and her team at Fairway Mortgage! As a Realtor, communication is EVERYTHING, and Audrey and her team truly go above and beyond. My clients and I knew exactly what was happening every step of the way, and we never had to chase down an update or wonder where things stood. They were proactive, organized, and ahead of the game throughout the entire transaction. We even received our clear to close EARLY, which is always music to a Realtor's ears! Having a lender who not only takes great care of your clients but also makes the entire process easier for everyone involved is invaluable. Audrey and her team absolutely delivered! Looking forward to many more smooth closings together!

What made the experience great was that my brother does not know anything about computers and you let my sister work with you and work around her schedule to keep things moving. I really appreciate that.

Ty Phan was so responsive .

Darin was fast at responding, helping us get our approval done in such a short notice, very thoughrough, would reccomend Darin to anyone looking for a loan!

Fairway (Carlee & Lisa) are the only people I will work with when it comes to buy or refinancing a home. I have used them twice now and its been such a smooth, quick, painless process. I highly recommend!

I think Kim providing the financial breakdown of everything and then continuous checkups. The home buying process can be really stressful, especially when you don't know how much money is needed and where that money is going, and Kim was able to provide an excellent breakdown and overview of the cash to close and then monthly payments.

great communication

I appreciated all the communication, the willingness to explain things, and the feeling that Chris was truly on our side in the house buying market, not just to get as much money . It was definitely a plus to feel like sone has your best interest in mind

not applicable

Great communication and prompt answers to questions as well as being very helpful and knowledgeable.

The communication from start to finish was very clear and easy to understand. As first time home buyers the whole process can feel overwhelming and complicated however Shea and his team made it feel like a breeze.

He was very patient with my situation, which was very difficult. He never gave up. What an awesome man.

Working with Tu and Brent was a pleasure

Clear communication and realistic timelines.

Always available to answer any and all questions. Explained everything in detail

Allison is a people person. She makes you feel important and heard throughout the entire loan process. Her ability to communicate well and explain next steps is superb!

Always ready to answer any of my questions, and I had a lot.

Constant communication 🙂

My wife Sarah and I recently relocated to a new city and began the exciting but challenging search for our family's dream home. Finding the right home in a great location and within our budget was no easy task, so we knew having the right lending partner would be critical. From our very first interaction, Josh Penland, Pat Odom, Lauren Martinez, and the entire Fairway team exceeded our expectations. When we found a home we loved, we needed to move quickly in a competitive market. Josh's team worked efficiently to understand our financial situation and provided a conditional pre-approval letter that helped us submit a strong offer and secure the home under contract. Throughout the process, the team was organized, responsive, and incredibly knowledgeable. They provided a clear checklist of documents, guided us through every step of underwriting, and helped us evaluate multiple loan scenarios to find the best combination of interest rate and monthly payment. Their communication was outstanding. Not only did they keep us informed, but they also proactively coordinated with our real estate agent and title company to ensure everyone remained aligned and on schedule. A special thank you goes to Lauren Martinez, who was truly an all-star. She kept us organized, followed up consistently, and made the underwriting process feel seamless. No question was too small, and her attention to detail gave us tremendous confidence throughout the transaction. What stood out most was the team's experience and genuine desire to help. Josh shared valuable resources, including insurance recommendations, and never made us feel pressured into any decision. His team had exceptional timing and judgment around rate locks, document submissions, appraisals, and closing milestones. After we received our clear-to-close, Josh even spent additional time educating us on important post-closing best practices, including homestead exemption and other key homeowner considerations that have already proven valuable. Overall, our experience with Fairway was exceptional from start to finish. The process was streamlined, professional, and stress-free. We would enthusiastically recommend Josh Penland and his team to anyone seeking financing for a primary home, second home, or investment property. We can't say enough positive things about our experience and would absolutely use their services again in the future. Rating: 10/10. Highly Recommended.

Because Todd was able to alleviate some of the stress of compiling info as he had kept a record of my past transactons for reference.

Jeff and his team were very friendly and prompt. A lot of documents were dealt with which can be overwhelming, but their team made the whole experience stress free.

Everything!!!!

Great communication, amazing customer service, and great attention to detail Whenever we had questions or concerns they would be answered promptly.

Heidi and her team were very helpful and easy to work with. Glad we were referred to her for our mortgage application!

Jessica made the process so easy and was always available to answer any question. As a first time home buyer the process seemed very overwhelming and she made it all manageable for me.

Staying on top of the loan situations, and answering my questions accordingly.

quick and responsive service

communication strong; engagement level high; responsive and knowledgeable

very helpful and always quick to answer

Start to finsih, and all the time inbetween the two differnt loans its been over two years and Tayol has stayed intouch with me all this time. Alwasy reponding to all my questions and giving me the best imfomation each time.

Jen is amazing at what she does. Very quick and and jer team is

Todo fue excelente desde el primer día!! las respuestas eran inmediatas, me aconsejaba y me explicaba muy amablemente

How easy it was!

Tyson was excellent to work with. He was always available when we had questions or needed to run through some numbers!

Mark's response time was very quick and he always had a strong, solid answer to all my questions. He is straightforward. He found me a loan the best suits my needs and finacial needs. He made all the interactions very personal. I didn't feel like I was ever treated like just another client.

We did it it was just a lot is all

Chris was very communicative and helpful.

Clint is the reason for my GREAT experience! He is truly amazing at his job. I could always reach him with questions I had. He kept me in the loop on where I was in the mortgage process. He was just amazing! I wish everyone I had to deal with in this world was as wonderful as Clint...it would make everything so much better! He is the BEST! Thank you Clint!!!

Good work alongside Cheryl

Siempre nos mantenía al día con la información y siempre lucho hasta el final para conseguir el condominio así logrando lo q se propuso gracias María

Responsive Explains the details well Easy to talk to

Always available, always asisting and making the process easier.

We really liked that Mike did take time to answer and discuss patiently many of our questions as first-time homebuyers as well as clear explanation of what options we had to choose. He also helped the communication clear between all parties.

I truly cannot say enough wonderful things about Anne Ryoo and her team at Fairway! We were relocating from Colorado to New Jersey, and between moving across the country, navigating a competitive housing market, and managing all the logistics of buying a new home, the entire experience was incredibly stressful. Anne was an absolute rock star throughout the process! From day one, she was exceptionally responsive, knowledgeable, proactive, and always one step ahead. She worked at lightning speed to secure us a highly competitive VA loan rate and made what could have been an overwhelming mortgage process feel seamless. No matter how many questions we had or how quickly things needed to happen, Anne was always there to help. A huge shoutout to Dannette and Maya as well! The entire team was fantastic: organized, communicative, and incredibly efficient. They truly went above and beyond to make sure everything stayed on track. In a process filled with so many moving parts and stressful moments, Anne and her team were one of the few things we never had to worry about. We are so grateful for their hard work and dedication and would recommend them without hesitation, especially to anyone navigating a VA loan or a complicated relocation. Five stars all around!

Amazing communication Was clear on timing and executio.

They stayed on top of everything even me to make sure every I was dotted and t crossed, they made this process well worth it ....I mean from the very first time I called they are excellent people and they care.

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Very friendly and personable we could not have refinanced without Danielle's amazing help!

Mike Lenz and team did great in helping us to get our first home! He made time to answer and discuss our questions patiently. Highly Recommended!

Our experience with Danielle was absolutely amazing! We will only consider Danielle for any home loan or refinance in the future. She is simply the best! Even in my most challenging situation, she never gave up on us. She worked incredibly hard to make it work and never lost hope. Throughout the entire process, she was honest and truthful. We love her!

Vincent is a genuine guy that will take the time to help you in any way he can. He talks like he has been your friend for years. He takes his time with your account and makes sure everything is correct and will help you through the entire process. He will answer his phone anytime you need him or have a question. Vincent will help you even if you dont end up getting a loan at all. With everything being said there is no one else I would recommend more if you want a honest person to help you.

Miss Minerva was very professional and found a way to get purchase approved. Thank you.

From the beginning everything was explained and made clear to us very professional team especially Mr Jordan Phelps who has been an amazing member throughout the process

Great work

Fast, clear and clean work you done.

Preston Miller and his team did an excellent job of getting through all of the hurdles and I was able to close at a great price and interest rate.

Great communication

Easy to communicate with and punctual with responses.

Carmen was so willing and happy to answer all of my questions, she is very knowledgeable and I learned a lot throughout this process!

Dustin was on top of keeping the loan moving at every point. He would figure out what the next step was and then communicated that information well. I never once felt like I was on the back burner and felt confident he was doing everything to make the loan work. I don't like just hearing what someone thinks I want to hear but have honest communication which is what I got from Dustin.

Mackenzie was very helpful through the entire proces!

Alyssa was there for any questions I had and the portal made it very easy to submit documents.

All the information diego shared made the process alot easier and less stressful

Some professional relationships become so much more than business, and that’s exactly what I’ve found with my preferred lender. 🤍 For over 10 years, we’ve worked together helping people achieve the dream of homeownership, including more than 8 years of partnering on Washington State Housing Finance Commission-sponsored homebuyer education classes. Her experience, knowledge, and ability to compete in today’s lending market make her an incredible resource for my clients, but what truly sets her apart is who she is as a person. She’s kind, genuine, trustworthy, and someone who truly cares about the people she serves. 👏🏼 I may call her my “work wife” 🤓, but she’s become so much more than that over the years. In a business built on relationships, having someone like her in your corner is a gift. I’m grateful for the partnership, the friendship, and the many more homeownership stories we’ll get to be part of together. 🌿✨

Steve made the process extremely easy to navigate and kept us informed every step of the way. He was responsive at any time during the day, knowledgeable, and very proactive about helping us understand our options, especially when it came to rates and timing. We really appreciated his guidance and support throughout the process of buying our first home!

Aaron and team are extremely patient with me. It is a very stressful situation right now with mortgage rates uncertainty but they are able to guide and be creative with the loan strategies. They also respond right away when you contact them and they still do after the transaction. You know that they trully care for you and not just after the deal.

Prompt & detailed communizations. Thank you!

Excellent communication from the beginning. The whole process was seamless. The online portal was also helpful and saved a great deal of time.

As a recently retired veteran relocating our family to Central Texas, I was bracing for a stressful home-buying experience. However, the team at Fairway Home Mortgage made the entire approval process incredibly smooth and stress-free. They handled our loan with absolute expertise, answering all our questions quickly and keeping us updated every step of the way. What could have been a complicated process during a major life transition was seamless from start to finish. I highly recommend them to anyone looking for a reliable, efficient, and genuinely helpful lender!

Everything was made as easy as possible and he handled it all!

Efficiency, accuracy and fast!

Friendly, professional, efficient, and a passion for her work

The whole process was great! The communication amongst Brian, our realtors and us went so smoothly. Any question we had was answered in a way we could actually understand! Truly great experience and will recommend to anyone we know.

All at fairway were really great