Chris has a great positive attitude and works hard to make sure you get the best loan possible for your situation. Is always helpful and available for questions.

Mike suggested a refi at the right moment, responded quickly, and made the process simple and painless.

Our questions were answered quickly and the app was easy to use.

Questions are answered well

The process was seamless and painless! Was expecting a super stressful, long process of buying a house but it was the opposite! Thanks for everything!

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Damon's communication was always prompt and thorough. He did also got me a very satisfactory rate by locking in at a key moment which is saving me a fortune throughout the course of my loan.

Super smooth, quick responses, very helpful throughout the entire process!

Miia attention to detail The use of the app Miia's kindness and patience

Communication was great . Everything was upfront and Ashley did an amazing job helping me throughout the entire process .

Jeremy made himself available for phone calls to answer questions. He was responsive by e-mail. He worked with us on concerns we had about minimizing time credit was open for his check. Their online platform was easy to use. Everything was done on schedule for a tight close. I appreciate everything he did to help!

Josh and his team at Fariway were excellent. Vince made our home buying experience unlike anything you could imagine. We provided the information he asked for and he made it happen. I felt like my husband and I didn't have to do hardly anything. Our questions were always answered quickly and completely. Best experience we've ever had. We will highly recommend Fairway to anyone looking to purchase a home.

Was a very fast and smooth process from start to finis. Answered all of my questions and I felt like I was a person to them and not just a number.

While we had so many questions going into our recent refi, Carrie always made a point to explain everything thoroughly and was above and beyond in communicating with us. She takes calls outside of work hours, follows up as needed, and makes you feel very confident in all of your decisions.

Prompt replies, kept me up to date on the process. Resolved any issues quickly. Worked effectively with me and my broker. Completed the process according to the set schedule.

Consistency

Carole was on point answering all my questions regardless of what time and explaining things to me that I didnt understand in a way that I could understand.

Great rate and excellent customer service throughout the process.

Minerva is very professional and on point. Every Question we asked Minerva always took the time to explain to us.

Taylor was super engaged with my questions and follow-up. He also explained things in a way that was easy for me to understand.

everything things help as and good for me

Quick and easy to upload info

Easy to work with and talk to

Kim was awesome to work with. I do not like anything about the homebuying experience and Kim made it as painless as it can be. She also asked the one question no other loan officer did - which was what did we want for the rate. And then she met it. She also answered a million other questions because I tend to read every bit of paperwork. She followed through and was quick and communicative. Many times she had to move things up through the chain of command to get what we wanted and definitely advocated for us in what is a complicated system put in place to make $. Highly recommend.

smooth process

We received personalized service from Todd and he took the time to explain everything in detail to us several times to help us understand.

I loved working with Deb Still and her team at Fairway Independent Mortgage! She helped me with an unusual type of loan and made everything so easy to understand. Deb was always available when I had questions and explained things clearly, which made the whole process way less stressful. She and her team worked super quickly, and I was able to close on my home last week! The Fairway site made uploading documents really simple and secure, which I appreciated. Deb is such a kind, genuine person — she was just as excited for me as I was! You can tell she truly cares about her clients. I’m so grateful for all her help and would absolutely recommend her to anyone buying a home.

knowledgeable team and great use of technology and an easy to use portal.

Amanda was very patient in explaining and always available anytime we had a question.

You and your team went above and beyond to make sure it was a smooth process for purchasing a home ,and I highly recommend Fairway Mtg .

Excellent communicarion and speedy approvals/responses

Monica is and was phenomenal!!! Her team amazing! I can't believe how well and quick everything went!

The team was very helpful and friendly

Lynn and her staff were very pleasant and easy to work with.

Great personality, professionalism, and knowledge...

answered every question I had very fast

Creativity, communicatio, help thinking through decisions and the expertise the team had.

Orlando helped walk us through the whole process .

He guided me in each and every step of my loan process. He's friendly and very easy to work with. This is the second time I worked with. If I ever need another loan, I'll definitely reach out to him. Thomas is awesome!!

I feel as though I can trust Troy. He gives me all the information, and carefully walked me through the things that I don't understand. He is patient and kind, hardworking and trustworthy. In my case, refinancing, there is pressure to make the right determination at the right time. Troy calmy walked me through this process, giving me all the informaiton I could get, to make the right decision. I very appreciate him and his team.

Lexi's communication was awesome. She never hesitiated to jump on a call to explain each step of the mortgage process. My wife and I didnt expect this process to go this smooth all thanks to Lexi!

Great responsiveness

Jaime was very helpful and kept us informed all through the process.

Clear communication, prompt responses, very knowledgeable

plug and play on my end! You make things very easy, which is incredible.

Tanner was extremely responsive. He helped to put our mind at ease by throughly explaining the process in a way we could understand. He was always willing to answer questions!

Scott was wonderful every step of the way! He was extremely helpful and went above and beyond. Thank you, Scott!

Good advice and great communication. Korbin was always available to answer any questions we had. Direct access to him was beneficial to us and key to great service.

It was the easiest purchase I have ever had and the peope were amazing from start to finish. It made me really wish I had bought a house sooner.

As a first-time homebuyer, I was a bit nervous about the mortgage process, but John and his team made everything incredibly smooth and stress-free. From the beginning, they were responsive, patient, and extremely knowledgeable. They took the time to explain all of my options in clear terms and answered every question I had. Their communication was prompt and consistent, and I always felt like I was in the loop. The team worked efficiently to ensure everything stayed on track, and we even closed on time without any surprises. They truly went above and beyond to make sure I was comfortable and confident throughout the process.

Felt that Justin & the team did their best for us.

Michael was amazing to work with! He answered any and all questions that I had during this experience and always kept me updated on what what going on with our file. I would highly recommend him!

You all were so amazing With me through this process. extremely patient and kind And also ways knew just what to do and when to do it. Thank you!

Being able to give us different figures with return on investment timelines.

Kerensa always goes above and beyond for us! She is great to work with! Always keeping me up to date with the process. Highly recommend reaching out to her if you need assistance.

Availability of Chris when questions arose. We always received prompt responses.

Being available to answer question all the time.

Simple instruction. quick responses.

Bobette made the home buying process sooo easy and enjoyable! Great communication during the whole process.

Perfect communication, friendly and overall great to work with. she made the whole process easy, we transferred over documents from another lender and she took care of it all. Definitely doing business with Dana again in the future! Loved the experience.

was always prompt and professional! Very smooth experience. ghly recommend him to anyone.

Prompt responses to my questions, and great communication from Lori and her team!

Ron is the best

Nate was very responsive and quick to answer all our questions and was truly a comfort through the process

very responsive and kept me very well informed

I just followed everything that needed to be done and it worked out at the end.

James was excellent and insightfu. We had great confidence in him and his knowledge of the process.

Muy atento, buena comunicación, su explicación del proceso fue detallada lo cual facilito entender todo el procedimiento

I was made a Priority. All questions and issues were addressed in a timely manner. This was a life changing decision and they helped me throughout the process.

Simple and communicative

A heartfelt thank you to Sherry, Spencer, Camie, and everyone who helped us through the loan process for our new home. Your exceptional service, patience, and kindness made the experience smooth and stress-free. We’re so grateful for your guidance and support every step of the way!

Jeremy was very knowledgeable about loans and rates. He gave use more information than we even would have thought we needed to know and he was always available to chat whenever we needed help. He made the process very smooth for 1st time home buyers.

Great response time to emails and questions. Easy to talk with and very knowledgeable.

Mrs Tammy was very helpful with helping us with our financing she went above and beyond to make sure we were taken care of we have been trying for 7 years to get to a house and our blessed we finally got into our beautiful house we enjoyed working with mrs Tammy and enjoying getting to know her we highly recommend her also very friendly and nice

Ryan was great every step of the way. He worked very hard to help us reach our goals snd we appreciate him

Brad and his team made our refinance go so smooth and easy! They were communicative, and always available to answer any questions. I highly recommend!

Lori was so easy to communicate with. She always texted me back or answered my calls, and she was very clear and her communication and the whole process was essentially flawless.

My the experience knowledge and made me and my wife feel comfortable to ask questions

Stayed with me the whole process and was gave timely responses to any and all questions.

Professional, informative, super easy, and explained everything in a way I could understand

Great communication and did everything so fast

Quick, efficient and informstive

Great response, prompted attention, quick approval, communication

Brenda was always available to answer questions and guide us through the process.

Melissa was extremely knowledgeable, responsive, and a guide to us through our first time home buying experience. We especially appreciate her scenario mock up as we looked at candidate homes. Her numbers were extremely accurate.

Your availability and attention to detail when explaining the process

Karen was quick to respond to our questions and requests. Trustworthy. The email reminders and end of week recaps were helpful. Thank you!

Professional staff and quick respond to email and inquires

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Communication and quick closing made things great.

She was very friendly and responsive.

You had quick response times and excellent recommendations , especially given this current market. We appreciated your guidance and thorough explanations during each part of the process. Your transparency earned our trust and made us feel confident in our loan choice as first time home buyers.

We had no glitch's in the whole process.

Excelente atención al cliente.

The entire loan process was incredibly smooth and stress-free. Every interaction was marked by kindness and professionalism, making the journey feel personal and supportive. The online document exchange system worked flawlessly, streamlining everything with ease. A special shout-out to Holly Lyle—she was absolutely top-notch! Her deep expertise and attentive guidance made all the difference.

I rarely write reviews for products or services—good or bad—but after working with Jenna, I felt compelled to share my experience and give her the credit she truly deserves. Over my 30-year military career, my family and I have purchased multiple homes. When it came time to find our perfect “forever home,” we began shopping for lenders and initially chose a large institution. After weeks of miscommunication and vague guidance, it became clear that it just wasn’t working. Then, through a random recommendation from another military spouse, we reached out to Jenna via email one evening around 8:30 p.m.—hoping to start a conversation later that week. To our surprise, just five minutes later, Jenna texted us and began answering every question we had. That lightning-fast response and attention to detail weren’t just a first impression. Her dedication and work ethic remained consistent from start to finish. No matter the time of day—or even the weekend—Jenna was always there to respond with professionalism, kindness, and genuine care. She never made us feel like a burden, even when we reached out with last-minute worries or concerns. If you want a loan officer who is knowledgeable, hardworking, and truly committed to your family’s success, Jenna is the one. I can’t recommend her highly enough. Just do her a favor—maybe don’t call during her anniversary dinner (we may or may not have done that… sorry, Jenna!).

It was great from the beginning to the end

im very satisfied that all the help bill gill gave to me definitely if I know someone wanna do refinance I will highl recommend you

Nate is responsive and attentive to his clients. I appreciated his willingness to jump on a phone call or answer my texts and explain all items related to the real estate and loan process.

People made a real effort to be solicitous and courteous.