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Real Homebuyer experiences from recently closed loans
5
Personal communications, patience to explain every detail, always available, VIP treatment, hung in with us over multiple properties over a year until we were successful. Excellent!
Deborah
Frisco
TX
Date:
8/11/2026
5
Chad was super helpful and patient in explaining options on many different houses over a long time span.
Nicholas
Fort Collins
CO
Date:
8/11/2026
5
Kurt & Melisa were highly organized, communicative and valuable in helping my wife and I navigate our first home purchase. Kurt provided a lot of useful information throughout and helped relieve a lot of the stresses of the process. Melisa was incredibly impactful in assisting specifically with the closing process as well as ensuring all required information was explicitly requested including some follow-up with third parties. We could not be more happy that we trusted Fairway with this process and would recommend them to anyone!
Timothy
Phoenix
AZ
Date:
8/11/2026
5
To everyone 👍
Angel
Lansing
MI
Date:
8/11/2026
5
Matt was a great help throughout the home buying process, his team was great help as well, this is the second time we have bought a house with Matt's help
Sayrha
Milwaukee
WI
Date:
8/11/2026
5
Tara was so easy to work with and was very knowledgable.
Carlos
Deland
FL
Date:
8/11/2026
5
Dave was very helpful and always checking in and making sure everything was going smoothly.
Dominic
Canton
OH
Date:
8/11/2026
5
Lori's attention to detail, careful explanations and answers to my questions, and timely responses. The time zone difference was tricky, but of course this was not Lori's fault.
Sharon
Alexandria
VA
Date:
8/11/2026
5
Dan went above and beyond. He made it feel as if I was his only client. Wonderful experience overall
Michael
Sauk Rapids
MN
Date:
8/11/2026
5
As someone who has never bought a home or borrowed money, Tara and her team made the process accessible, efficient and smooth. Communication was clear & I was guided throughout the process. I was also thrilled to see Tara has a team entirely of women!
Heidi
Atlanta
GA
Date:
8/11/2026
5
The close was touch and go up to the last minute. Lucky landed the deal though. Incredibly
William
Georgetown
TX
Date:
8/11/2026
5
Michelle made this process very easy to understand every step of the way and even in the midst of loosing a family member unexpectedly she still continued to communicate and finish the refinance. We appreciated all her hard work and dedication to her job.
Ian
Lawson
MO
Date:
8/11/2026
5
Jimmy is resourceful and helps guide necessary ( well according to Underwriting its necessary) paperwork to get approved. My complaint is not with Jimmy or his team but with the companies underwriting. They would score a 1 as they ask for way more and often redundant information to the point they make you feel like your a criminal. Its ridiculous how much replication and time is wasted sending, resending the same info and then they don't even believe the credit scores.
Bruce
Peoria
AZ
Date:
8/11/2026
5
Shea made the entire mortgage process so smooth and stress-free. He was always there to answer my questions, kept me informed every step of the way, and genuinely cared about making sure everything went right. Buying a home can be overwhelming, but Shea made the experience feel easy and meaningful. I’m extremely grateful for all his help and would highly recommend him to anyone looking for a great mortgage lender!
Trevor
Grantville
GA
Date:
8/11/2026
5
Ian is such a pleaseure to work with . He always goes beyound what needs to be done to make sure the customer is informed on the process of the loan. I have used Ian on 5 different loans and everyone of them have been a pleasure to work with. Kepp up the good work Ian. Thank you. Keith and Sandy Pollard
Keith
Northport
AL
Date:
8/11/2026
5
We were always able to get our questions answered immediatley and we were able to ask for advice or guidance.
Pamela
Great Falls
MT
Date:
8/11/2026
5
Timely communications and coordination of my whole buying team
Elizabeth
Oregon City
OR
Date:
8/11/2026
5
Thomas and team had a good understanding of our situation and gave advice and helped us navigate challenging title issues. When time came to apply and do the loan, as a self employed person who was getting their first mortgage, i couldn't be more pleased.
Matthew
Bothell
WA
Date:
8/11/2026
5
Very responsive to questions and clear communication.
Brandon
Appleton
WI
Date:
8/11/2026
5
Josh was incredibly helpful, answered our questions thoroughly and continued to push for not only our closing but an early close. We appreciate him!
Senator
Cartersville
GA
Date:
8/11/2026
5
Jill was incredibly helpful every step of the way and answered all of our questions in a timely manner
Justin
Saugus
MA
Date:
8/11/2026
4
Everything was in order
Douglas
East Hampton
CT
Date:
8/11/2026
5
Geetesh and his team are always exceptional to work with.
Adam
Fleming Island
FL
Date:
8/11/2026
5
This is our second experience working with Colin and his Fairway team. Both experiences were exceptional with the level of customer service provided during the approval process. Honestly, we would not consider any other firm to address our home purchase/financing needs
Michael
Greensboro
NC
Date:
8/11/2026
5
Melanie is an absolute professional! She is so attentive and always stays in communication and always seems to have the answer!
John
Fallon
NV
Date:
8/11/2026
5
Everything was so easy. They helped anytime i had questions, no matter the time of day. Wonderful people to work with
Justin
Blytheville
AR
Date:
8/11/2026
5
Nos acompaño en cada paso del proceso, fue una persona muy paciente y respetuosa. Contestaba todas nuestras preguntas en cualquier horario y nos explicaba las veces que fueran necesarias para entender sobre el tema.
Julio
Los Fresnos
TX
Date:
8/11/2026
5
needed a pre approval super last minute. Linda got it done the next day - which we really appreciated and were able to lock in our new home. Her entire team was super pleasant to work with, especially Bailey!
Brooke
Appleton
WI
Date:
8/11/2026
5
Matt and his team were absolutely incredible. Walking me through every step, and checking in with me constantly was so valuable. They made me feel comfortable and were helpful and professional. The Tuesday check ins were awesome. Thank you!!
Lisa
Lakemoor
IL
Date:
8/11/2026
5
Chad was always available for a phone call or text to answer questions or run numbers (which he kindly did for us many times)! He was quick to respond to time sensitive needs and patient with us during a lengthy home search process. Chad is both knowledgeable and friendly and we would definitely recommend him to others!
Anna
Fort Collins
CO
Date:
8/11/2026
5
Craig was personable and easy to contact with questions (which was crucial for a first time homebuyer )
Mina
Boston
MA
Date:
8/11/2026
5
I felt like I had a silly question and was never treated as such. Every question was answered very fast and all communication was great!
Averi
Kuna
ID
Date:
8/11/2026
5
Rob was fantastic at communicating everything with me & my fiancé throughout the process. He also made us feel very informed And could always ask questions when needed. I learned a lot through Rob and he made our home buying experience less daunting and stressful.
Abigael
Minnetonka
MN
Date:
8/11/2026
4
She was great.
Jonathon
Troy
IL
Date:
8/11/2026
5
Jon was super knowledgeable and gave great advice.
Judith
Santa Ana
CA
Date:
8/11/2026
5
Quick and easy! Great to work
Michelle
Jeffersonville
IN
Date:
8/11/2026
5
The team worked effectively during the entire proces. Towards the end, we ran into technical issues that were out of the companies control and they still make sure that I was able to close on time! I cannot thank them enoug.
Linsey
Sumter
SC
Date:
8/11/2026
5
Kurt and team provided us with great service, amazing support and real numbers quickly so we were able to make quick decisions
Maura
Phoenix
AZ
Date:
8/11/2026
5
Matt and team was very responsive and informative. They made the whole process easy for my husband and me!
Sarah
Olathe
KS
Date:
8/11/2026
5
John and his team were on top of everything and allowed us to close on time even with special circumstance. the communication throughout the process was excellent and made me feel at ease during a stressful move for my family.
Reid
Tuscaloosa
AL
Date:
8/11/2026
5
The responsiveness
Kaleigh
Concord
NH
Date:
8/11/2026
5
Terri was very informative and easily available to talk to.
Kristina
Troy
IL
Date:
8/11/2026
5
The personalized time spent in conversation and explaining things.
Sandra
Morgans Point Resort
TX
Date:
8/11/2026
5
Mike Swaleh and his team were able to get us from offer accepted to close in 21days!
Kerrie
Auburn
CA
Date:
8/11/2026
5
The knowledge and expertise Freddy has provided confidence and clarity in the process
Veronica
Lusby
MD
Date:
8/11/2026
5
Sam helped us every step of the way and quickly answered any questions we had.
Katelyn
Hastings
MN
Date:
8/11/2026
5
Leslie made my first time home biting experience smooth and painless.
Misty
Kansas City
MO
Date:
8/11/2026
5
The ability to each out and text.
Bryson
Jerome
ID
Date:
8/11/2026
5
Very clear communication and followed through on everything he and his team said. The underwriting process was smooth.
Brian
Worcester
MA
Date:
8/11/2026
5
Bill was open and honest and gave me all the information I needed to purchase my new house and obtain a bridge loan. I was very glad to have him in my corner!!
Darin
New Palestine
IN
Date:
8/11/2026
5
Patty and her team handled all of the items needed through the process of preapproval. Her communication kept me on track to complete all the checklist items needed to close.
Eddie
Helenville
WI
Date:
8/11/2026
5
Julaine and her team were so nice and easy to work with. They answered all our questions quickly and helped us understand the whole process the whole time!! We LOVED working with her.
Adisyn
Eagle Mountain
UT
Date:
8/11/2026
5
Consistency from the entire team with updates, what is needed and why. Communication every step of the way helped ease unknown stress. Treating me like a real person and not just a sale made me feel comfortable trusting everyone through this process.
Kayla
Florence
AZ
Date:
8/11/2026
5
Liane was very knowledgeable, gave excellent advice, and happily guided us every step of the way and was very available to address our questions and concerns. Liane made this experience very comfortable for us.
Angelo
Fountain Hills
AZ
Date:
8/11/2026
5
Everyone was kind, professional, quick to respond. I felt like people were on my team. Will use again when its time to move.
Jack
Portland
OR
Date:
8/11/2026
5
Ease and reassurance throughout the process. The initial paperwork wasn't daunting and the consistent updates via the timeline kept me at ease that everything was going according to plan.
Edward
Vero Beach
FL
Date:
8/11/2026
5
Adam and his team are amazing. They were super knowledgeable and helped us through the whole process. He went above and beyond to make sure that we got the best. He looked into all the options to make sure we got the best deal.
Cody
Date:
8/11/2026
5
I originally bought my house with Dave 11 years ago he was awesome and honest and made it an easy process It only made sense to go with him again And just like last time it was easy and no stress
Ronald
Chaffee
MO
Date:
8/11/2026
5
Jaime is great!
VERONICA
El Dorado
KS
Date:
8/11/2026
5
I had a LOT of additional documentation to complete for a name change, him and his team (Liberty) were so patient and helpful with professional reminders throughout the process keeping me on track. Thank you!
Reygan
Argyle
TX
Date:
8/11/2026
5
great attitude, friendly, helpful, willing to explore different mortgage methods
Kenneth
Camano Island
WA
Date:
8/11/2026
5
Autumn and her team, especiall Bridget D'Angelo.
James
Vonore
TN
Date:
8/11/2026
4
Honest communication, really felt like involved parties tried to work with us and make this loan happen
Keith
Durham
NC
Date:
8/11/2026
5
Best mortgage experience hands down. Kevin went above and beyond to make our loan happen. He was very communicative, explained every step of the process and answered any and all questions we had. I couldnt have asked for more
Paul
Harlem
GA
Date:
8/11/2026
5
The communication and attention to detail was evident throughout the process. We always knew where we stood or the 'why' behind a needed follow up.
Elizabeth
Inlet Beach
FL
Date:
8/11/2026
5
Great communication and transparent. Stayed on top of things.
Taylor
Brookings
SD
Date:
8/11/2026
5
Was able to get information quickly
Catherine
Las Vegas
NV
Date:
8/11/2026
5
communication, very professional, easy to work with
Caleb
San Antonio
TX
Date:
8/11/2026
5
The communication and flexibility Tina presented and offered made this experience great. Any questions I had were always answered in a timely manner and Tina's kindness is something that completely stood out. Thanks Tina!
Maria C
Wenatchee
WA
Date:
8/11/2026
5
Our process was very smooth. Chris provided us help with every step. He did really well working with us as we are first time home buyers. He was thoughtful and always available. wonderful experience.
Emily
Maple Grove
MN
Date:
8/11/2026
5
David really slayed Goliath on this loan. I couldn't have asked for a better loan officer. I am forever gratefu!
Cilicia
Buford
GA
Date:
8/11/2026
5
Very personable and caring . Always answered my calls. Also guided me every step of the way. Thank you Jacob! May our God bless you richly in every area of your life.
Maria
Casper
WY
Date:
8/11/2026
4
I had a really good experience working with Ricardo. He was very clear and up front with communication regarding my loan. Ricardo was available when I needed him or would return my calls/text in a timely manner. He exuded patience with me as I attempted to understand the home buying process as well as provided countless amounts of clarity throughout the process. Patience in calculating numbers with multple homes meant a lot to me in this important decision to purchase my first home. Big KUDOS to you Ricardo for your wealth of knowledge, patience and productivity. Much appreciated.
Verneshia
Upper Marlboro
MD
Date:
8/11/2026
5
Christina is a Rockstar! She really helped with the whole process
Justin
Plainfield
IN
Date:
8/11/2026
5
Professional & Friendly
Leon
Denton
TX
Date:
8/11/2026
5
The whole team made it great , very responsive to all our questions
Steven
Webster
MA
Date:
8/11/2026
5
Max was very easy to work with. He explained my options very well so we could make the best choice for us. Thanks so much Max!
William
Inverness
FL
Date:
8/11/2026
5
We worked with several members of the Luper team, and everyone was helpful and responded quickly to any questions. We were also kept well informed throughout the whole process, which made the home purchasing experience easier.
Christopher
Lynchburg
VA
Date:
8/11/2026
5
Great communication, very smooth purchasing process
Matthew
Lees Summit
MO
Date:
8/11/2026
5
Kevin took what was probably not the easiest mortage application to get approved, and made the process very smooth.
Timothy
West Orange
NJ
Date:
8/11/2026
5
Clean, precise communciation. Setting expectation early and clearly articulating next steps.
Brandon
Clarksville
IN
Date:
8/11/2026
5
We have used MaryAnn for every home we’ve purchased, and there is truly no one else we would trust with the process. She is incredibly knowledgeable, experienced, and always one step ahead. She explains everything in a way that actually makes sense, keeps you informed throughout the entire process, and makes what can be one of the most stressful parts of buying a home feel completely manageable. MaryAnn is responsive, thorough, proactive, and so good at navigating all the little details behind the scenes that, quite honestly, we don’t even fully understand. We just know she handles them, keeps everything moving, and gets us to the finish line every single time. There’s a reason we keep coming back to her house after house. She is simply the best at what she does, and we cannot recommend her enough!
Betsy
Aledo
TX
Date:
8/11/2026
5
Ann is always on top of things and is an excellent communicator. She provided options that met our goals and clearly explained how they differed. I felt confident about making decisions. Thank you!
MaryCarol
Sarasota
FL
Date:
8/11/2026
5
How responsive you were to our questions.
Brian
Portland
OR
Date:
8/11/2026
5
Everthing was clear from day one to
Yaser
Fabens
TX
Date:
8/11/2026
5
The staff was amazing with me.
Fransha
Rosharon
TX
Date:
8/11/2026
5
Julian was amazing He explained us every step of the loan, and found the best options for us, answering every email ,call and text message.
Arline
Quincy
MA
Date:
8/11/2026
5
She was very professional and easy to work with.
Craig
Montgomery
AL
Date:
8/11/2026
5
Everything, Justin went above and beyond. This process was 3 years in the making and he was there every step of the way.
Steven
Waco
TX
Date:
8/11/2026
5
Mike is personable, easy to get a hold of and creative with solutions - we weren't looking for traditional but instead wanted to do a project. Mike helped steer through financing options. Even more he read the market correct and suggested we lock in rate which was the right call.
Thomas
Chicago
IL
Date:
8/11/2026
5
Everything was well explained and didn't make the process too stressful for me.
Vanessa
Saint Paul
MN
Date:
8/11/2026
5
I have know Tom many years now. he helped with my first home purchase back in 2019 and has answered all of our questions and made the process so easy
Tara
Jones
OK
Date:
8/11/2026
5
Great overall, smooth process!
Jared
Mauldin
SC
Date:
8/11/2026
5
Great, quick communication and responses; took time to explain meanings, steps of process, really working to get the best outcomes for clients
Lindsay
Waukesha
WI
Date:
8/11/2026
4
The process was relatively smooth. I just think that a few times we had some questions because the numbers weren't adding up. I'm sure this happens a lot of the times, but we both felt that we had to keep bringing up the various fees.
James
Surprise
AZ
Date:
8/11/2026
5
Everyone communicated well together and knew what was happening. Jonathon was quick to respond and very helpful with every question and concern!
Shailea
Hewitt
TX
Date:
8/11/2026
5
Malcolm and his team are extraordinarily reliable and communicative. As an active duty servicemeber stationed in Japan and buying a home in DC, Malcolm and his team approached our homebuying process with professionalism and poise despite the 13 hour time difference. Whenever there was an issue or update, an email, text, or voicemail weren't too far behind.
Isaiah
Washington
DC
Date:
8/11/2026
5
Everyone was so helpful and anytime I had a question, they would be there to help me!
Emily
Anderson
IN
Date:
8/11/2026
5
Jacob made it one of the easier and efficient process there was And was always available to answer any questions night or day
Chase
Casper
WY
Date:
8/11/2026
5
Professional and friendly. I used Fairway 12 years ago and I would use Fairway (Robert) again!!
Evelyn
Denton
TX
Date:
8/11/2026
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