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Real Homebuyer experiences from recently closed loans
5
Communication, transparency.
Reyes
Wingate
NC
Date:
8/26/2026
5
The communication was
Stephen
Clinton
WA
Date:
8/26/2026
5
Very intelligent and informative approach in helping understanding the process. Videos breaking down each aspect of the process was very great. On point with giving direction and what needs to be done every step of the way. Absolutely superb and easy to work with!
Theary
Lakeville
MN
Date:
8/26/2026
5
Mike was communicative at every step of the process and explained in a very approachable way any questions I had.
Angelica
Chicago
IL
Date:
8/26/2026
5
Good communication and asy to work with
Justin
Martin
GA
Date:
8/26/2026
5
Alex was great in always in communicating with us as first time homebuyers and being able to connect us with great people during the buying process!
Ilan
Chicago
IL
Date:
8/26/2026
5
Chris made everything so easy and we didn't have to guest what camew next. She really kept us well informed.
Judy
Thomasville
NC
Date:
8/26/2026
5
Buying a house has always been talked about like it’s one of the worst and most stressful experiences a person can deal with. In my case, I don’t think I felt even a fraction of what others talk about. Working with Mike was super straightforward. He was very transparent and honest throughout the entire process and he did everything he could for my wife and I. He worked directly with our builder and got us a well-below-market rate on our new home. Communication was excellent, he was always available whenever I needed to talk or had any questions and his team was on top of everything from day one.
Talha
Laurel
MD
Date:
8/26/2026
5
Friendly, easy to work with, willing to answer questions and walk through the financing process for a first time home buyer
Kiriana
Bedford
NH
Date:
8/26/2026
5
Straightforward communications
Viola
Tempe
AZ
Date:
8/26/2026
5
Great communication, assistance, and support throughout the entire home loan process.
Michael
Montgomery
TX
Date:
8/26/2026
5
Hassle free and answered every question thru the entire process . was a seamless and stree free experience. would recommend
Caleb
Lake Norden
SD
Date:
8/26/2026
5
Easy closing and great communication . Would definitely use again for any future home purchase . Will recommend to anyone looking to purchase a home.
Trey
Grandview
TX
Date:
8/26/2026
5
Keith was amazing! He was very knowledgeable and really explained the process to me. He replied quickly to my questions and he really listened to me. Thank you!
Lindsey
Seattle
WA
Date:
8/26/2026
5
Dolly is the most responsive and timely professional we have had the pleasure to work with!! She is awesome! We were impressed from our first call late on a Saturday, setting up a call for Sunday morning to work on the loan papers! By Sunday afternoon we were able to make our first offer! In 21 days we closed and had keys to our new home!! Thanks Dolly!!
Catherine
Salem
OR
Date:
8/26/2026
5
Luis is extremely good at communication and answering all my questions (which there are MANY of). I had/have full trust in him which allowed a smoother experience and great results ◡̈
Krista
Bradenton
FL
Date:
8/26/2026
5
Overall great experience
Rondel
Avon
IN
Date:
8/26/2026
4
Nathan was extremely responsive to all of my questions. He was positive and energetic and got things done. My only concern was the last minute increase in rate by one full percentage point after continuously quoting me a lower rate.
Alison
Bonita Springs
FL
Date:
8/26/2026
5
I truly cannot say enough wonderful things about our mortgage lender and everything she did for us throughout this process. From answering what felt like a million questions (some probably more ridiculous than others!) to helping us navigate a very unusual and sometimes stressful situation with the seller, she was there for us every single step of the way. She was patient, responsive, reassuring, and always willing to explain what was happening and what came next. There were definitely moments during this process when we felt overwhelmed or unsure, and having someone we trusted on our side made such a huge difference. What could have been an incredibly stressful experience was made so much easier because of the time, effort, and care she put into helping us get to the finish line. We are incredibly grateful for everything she did to help us get into our new home. I would recommend her without hesitation to anyone looking to purchase a home. If you want someone who will truly go above and beyond for you and be there from beginning to end, she is absolutely the person you want in your corner. Thank you so much for helping make this happen for our family. We appreciate you more than you know!
Jennifer
Bartlett
TN
Date:
8/26/2026
5
Trevor was great, everyone else in The loan process was another story
Danielle
Caledonia
WI
Date:
8/26/2026
5
Regular and relevant communication
Michael
Cary
NC
Date:
8/26/2026
5
Got the job done!
ALFREDO
Muskego
WI
Date:
8/26/2026
5
Chad is as good as they come in this industry. He is efficient, kind, and knows the business very well. His transactions are seamless and makes a challenging process easy. I will come back for future needs for sure as well as refer all friends and family
John
Stow
OH
Date:
8/26/2026
5
The lo and processor helped with everything / made it painless and got us approved .
Nathan
Date:
8/26/2026
5
Laura made this transition so easy for us. i could not have asked for anyone better!!
Amandah
Temple
TX
Date:
8/26/2026
5
John is an amazing communicator. The team was really responsive.
Jacob
West Hartford
CT
Date:
8/26/2026
5
Responsiveness, knowledge
Kaili
Poulsbo
WA
Date:
8/26/2026
5
The communication from start to finish was great. Service was great. Your team really made this process really simple and easy. We enjoyed our entire expirience with Fairway and the Hobbs team!
Robert
Redmond
OR
Date:
8/26/2026
5
MacKenzie was very easy to work with. She made the entire process smooth and efficient.
Steven
Las Vegas
NV
Date:
8/26/2026
5
The service was fast efficient and overall very very well
Adkin
Clarkdale
AZ
Date:
8/26/2026
5
Darrin was professional, accessible, expedient and thorough. A pleasure to work with!!
Steven
Fruita
CO
Date:
8/26/2026
5
very respectful made the process easy
Devon
Great Falls
MT
Date:
8/26/2026
5
What made it GREAT was how much you, Ryan, and your team genuinely cared about helping me. I had reached out to other lenders who pride themselves and advertise about helping veterans, but none of them were willing or able to truly help me. Ryan and the Fairway team went above and beyond, worked hard to find a way to make it happen, and were there for me every step of the way. I’m incredibly grateful and couldn’t have asked for a better experience!
Hugo
Stratford
TX
Date:
8/26/2026
5
Dawn was professional, knowledgeable, and walked me through the process with much kindness.
Juliet
Banning
CA
Date:
8/26/2026
5
Chuck was very easy to work with , he always returned phone calls and emails. He is very knowledable.
Americo
Naples
FL
Date:
8/26/2026
5
The whole experience was so much easier than I was expecting. All my questions were answered quickly. The website/app for uploading documents was so easy to use.
Brandy
Shawnee
KS
Date:
8/26/2026
5
Becky was very friendly and confident, she made things easier to understand. If i didn't understand something i could call Becky and ask her any questions i had, more than once. She made the whole process seamless; she asked for documents and once i got them to her she arranged everything. I think that my stress through the home buying process was kept in check by Becky as it was a very long home search but Becky helped keep me optimistic and focused on the things i wanted in a house rather than seeing the negatives.
Kali
Baraboo
WI
Date:
8/26/2026
5
Travis communicates so quickly and efficiently. He streamlines the process for approval very effectively!
Cheyenne
Papillion
NE
Date:
8/26/2026
5
Everyone made this experience so easy and fun. Buying a house can be overwhelming, but everyone was so helpful and made the whole experience so exciting.
Bailey
Millstadt
IL
Date:
8/26/2026
5
Maryann and her team were there the entire time for questions and helped me close in a short time frame
Joey
Mckinney
TX
Date:
8/26/2026
5
Honestly, you/your team made this so incredibly smooth and easy. The portal is great and I cannot thank you enough for your responsiveness.
Jared
Mcgregor
TX
Date:
8/26/2026
5
Ricardo was great to work with. He ensured that I fully understood the process and was extremely patient and informative.
La'Nora
Washington
DC
Date:
8/26/2026
5
Everyone in the team kept consistent communication, answered all our questions and kept us organized. thank you Team Fairway! Our first time buying a home was much less scary overall.
Mariah
Sonora
CA
Date:
8/26/2026
5
The team worked with me closely to get this over the finish line and provided consistent communication
Kevin
Riverdale
GA
Date:
8/26/2026
5
Mike is very responsive, professional, and values clients.
Stephane
Bryans Road
MD
Date:
8/26/2026
5
Good communication. convenient. trust that we got the best rate
Kelly Jo
Gosport
IN
Date:
8/26/2026
5
Bob helped me with every step of the loan process and was always available when I had questions.
Holly
Milton
WI
Date:
8/26/2026
5
with Lynn and her team is always a pleasure. She explains everything so well and Tom keeps on top of things in the basket. What a great team!
Deborah
Centennial
CO
Date:
8/26/2026
5
Laura and her team were absolutely amazing! Their response time, communication, and support played a major role in getting my clients to the closing table. I highly recommend!
Sierra
Temple
TX
Date:
8/26/2026
5
Steve and his team felt more like friends helping me out.
Bryan
Prescott
AZ
Date:
8/26/2026
5
Because you are wonderful and you taking care of us fantastic, every time we reach out with you, always available make time with us even your busy schedules. And we really appreciated that.
Jeryl
Alexandria
LA
Date:
8/26/2026
5
Michael made this process easy and quick...
Richard
Vero Beach
FL
Date:
8/26/2026
5
Quick and easy communication
Caitlin
Woodinville
WA
Date:
8/26/2026
5
She took care of me
Davina
Atlanta
GA
Date:
8/26/2026
5
Dawn, had great communication and always answered or called back when i neeed her.
Benjamin
Dickinson
ND
Date:
8/26/2026
5
Absolutely awsome and very smooth process! Never thought buying a home would have been as easy as it was! I appreciate all the work and time you put in giving us a home and making a dream come
John
Lewisville
TX
Date:
8/26/2026
5
The communication , honesty and transparency
Jesus
Fort Worth
TX
Date:
8/26/2026
5
Taylor handled my situation in a quick and through manner. He was under a time crunch and never appeared rushed. He was a delight to work with and I would recommend his help to anyone needing a mortgage.
Daina
Edmond
OK
Date:
8/26/2026
5
Tony was super responsive to any questions I had. We talked through a lot of different scenarios with our loan and he made the process completely painless. I will highly reccomend him to my friends and family. A true Professional.
Michael
Waxhaw
NC
Date:
8/26/2026
5
Tara is fabulous. So informative and responsive and explains all the details so you understand everything that is going on. Had a true pleasure working with her.
Gail
Woodstock
GA
Date:
8/26/2026
5
Extremely attentive and helpful at every step
Robert
North Chesterfield
VA
Date:
8/26/2026
5
Very attentive and personable
Amanda
Natchitoches
LA
Date:
8/26/2026
5
Our interactions with Amy were always clear, precise and timely. She made what for us was a challenging process go very smoothly
William
Jamaica Plain
MA
Date:
8/26/2026
5
Clint was very responsive and truly cared about the process and us understanding how the process went.
Porter
Hoover
AL
Date:
8/26/2026
5
Great communication. Always available to help and answer questions.
John
Washington Crossing
PA
Date:
8/26/2026
5
Constant communication and patience when answering all our first time mortgage questions .
Branden
Olathe
KS
Date:
8/26/2026
5
Quick and clear communication. Emily was helpful and knowledgeable about the process.
Shane
Baltimore
MD
Date:
8/26/2026
5
Communication throughout, answered questions quickly, friendly
Nichole
Trussville
AL
Date:
8/26/2026
5
Everything needed was dtailed up front, seamless experience, fastest application to approval process I've ever experienced. Great communication
Richard
The Villages
FL
Date:
8/26/2026
5
Alex was great in every step of the process. From knowing what exactly we needed to often knowing where we could get it. Answered all questios and never made made us feel like a problem for asking. Shes knows her job very well and was a pleasure to work with. Very professional and I would highly recommend.
Brett
Bartlett
TN
Date:
8/26/2026
5
The entire experience was great from start to finish. Bowen was very helpful, professional, and responsive throughout the process. He made sure we understood each step, answered all of our questions, and made what could have been a stressful process feel smooth and easy. We truly appreciate the time and effort he put into helping us purchase our new home. I would definitely recommend him to anyone looking for a great mortgage experience!!!!
Makayla
Lakeland
GA
Date:
8/26/2026
5
The whole process was streamlined, from start to finalization and closing of the loan. They helped me when others turned me away. Their ability to do "manual" underwriting is what I needed. My case was unique, but they got it done!
Cecil
Hot Springs
AR
Date:
8/26/2026
5
Allison was with us every step of the way. There were a lot of challenges closing this house and she helped put our mind at ease. She's a professional through and through!
Michael
Pike Road
AL
Date:
8/26/2026
5
As we were about to give up, we were referred to Brian and he made it happen!! He helped us get our home!! Thank you Brian for making what we thought was not possibl, possible!!
Adilene
Denton
TX
Date:
8/26/2026
5
updated regularly
Marilyn
Wilson
NC
Date:
8/26/2026
5
Very communicative, helpful and any questions we had were answered fast .
Maritza
Cleburne
TX
Date:
8/26/2026
5
it was a great experience 10/10 would recommend
Corrie
Dayton
OH
Date:
8/26/2026
5
Great communication with a very fast closing.
Josiah
Athens
GA
Date:
8/26/2026
5
Phil was great at explaining the process to us, where our money was going, and easily able to communicate with when needs arose. He was very efficient with the pre-approval process and when the trigger was pulled to buy a house! He was great!
Katharine
Thornton
CO
Date:
8/26/2026
5
The whole process felt sincere, yes we are conducting a business transaction but Marie and her team made it feel more personal. We felt we could trust her and guide us into the right fit for our family and we are so grateful for all she has done to help us along the way!
Amy
Lake Mills
WI
Date:
8/26/2026
5
Ashlee taught me so much about the home buying process again, as it had been 25+yrs since my last home purchase . She was always so quick to respond, even while in vacation (sorry about that, Ashlee!) She was a very important part of my supposrt system . Thank you, Ashlee!!
Karin
Martinez
GA
Date:
8/26/2026
5
The communication was terrific, always fast and responsive when I had questions. Becky and her team worked with us through a loan and closing process that was more complex because we had to do most of it from outside the country. She worked with us on the huge time difference and in the afternoon me it all worked out smoothly.
Christopher
Poulsbo
WA
Date:
8/26/2026
5
Mr. José Guzmán helped me when my credit my score was in very bad shape. He took the time to help me fix it and got me approved; once I was approved, he explained every single detail of how everything would work. He cares about his clients and is willing to go the extra mile for them. If you are looking for honesty and transparency, he is the person to call. Thank you, Jose Guzma.; I will always be grateful for what you did for my family.
Dalia
Maywood
IL
Date:
8/26/2026
5
Lori's attention to detail and communication were amazing. The ease at which we worked through all the different paperwork from my VA loan was the best I have ever experienced.
Dustin
Colorado Springs
CO
Date:
8/26/2026
4
Jake informed me of the Home Equity Optimizer and it is the perfect product for me. I'm so glad he turned me onto it. I was a bit disappointed by the communication as some of the system generated emails were confusing, and some documents that were already provided were requested. Also, the approval from underwriting was one day before my close date, leading to complications with my wired transfer and ultimately pushing back my close date.
Tanner
Vancouver
WA
Date:
8/26/2026
5
Very good communication about what was needed and when. You and your staff made the process very easy. And explained everything I had questions about throughout the process.
Sydney
Glendale
AZ
Date:
8/26/2026
5
Tyler always took the time to reach out to me about any questions I had. He was the only person that actually helped me get the home for my family. That I could only imagine one day of owning. He is very smart and has a back up plan for everything that could possibly go wrong. When my other lender constantly left me in the dark. Tyler was always there for me. I highly recommend him and will be recommending him to all my friends and people I meet in life . That are needing a home loan . Thank you again
Benjamin
Lincolnton
NC
Date:
8/26/2026
5
See review
Karen
Atlanta
GA
Date:
8/26/2026
5
Working with Tasha made securing our loan completely seamless . From our first consultation, Tasha clearly explained the different loan structures, kept us informed at every step of underwriting, and answered every question promptly . I recommend her to anyone seeking a trustworthy mortgage broker.
Ruby
Wichita
KS
Date:
8/26/2026
5
Jennifer and her team were incredibly helpful, kind, and communicative. This was a new process for us, and they were quick to answer any and all questions clearly, and in a way that was easy to understand (even the dumb questions we had :)) They were also quick to respond to our emails and phone calls!
Emily
Forney
TX
Date:
8/26/2026
5
whole process was easy and went smoothly
Joseph
Aliquippa
PA
Date:
8/26/2026
5
Very good at answering our questions
Juan
West Jordan
UT
Date:
8/26/2026
5
Travis is attentive, accepted my quirks and odd hours for questions. He is very patient and great to work with! Thank you for your help and support!
Wendy
Mesa
AZ
Date:
8/26/2026
5
Successful!
Jennifer
Mount Morris
IL
Date:
8/26/2026
5
Good information. Prompt response times
Ricardo
Merced
CA
Date:
8/26/2026
5
I love Mrs. Jennife! she's very friendly, kind, and helpful. Very knowledgeable tries her best to get everything done asap. She replied back in timely manners, kept me informed etc! Would definitely recommend her to anyone else
Joshua
Hamburg
AR
Date:
8/26/2026
5
Brenda provided outstanding communication throughout the loan process and was super knowledgeable on all options and current trends to ensure we received the best mortgage rate and terms.
Frederick
Mckinney
TX
Date:
8/26/2026
5
He explains everything really well and works very well with people; I recommend him 100%.
Arturo
Joliet
IL
Date:
8/26/2026
5
straight forward on what needed to be done and timely replies.
Brandon
Great Falls
MT
Date:
8/26/2026
5
Communication, transparency about mortgage loan details and availability to answer questions.
Sean
Surprise
AZ
Date:
8/26/2026
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