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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Have peace of mind knowing that your utilities can be transferred for you when your closing date is confirmed. Fairway makes it easy to connect your utilities or get them transferred over to your new home.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Real Homebuyer experiences from recently closed loans
5
5555555
This company goes above and beyond to communicate throughout the entire proces. They are quick to answer questions and advise.
Gary Aaron
Zebulon
NC
Date:
4/19/2026
5
5555555
Cliffs availabilty and patience throughout the whole process put me and my wife's minds at ease
Josh
Coral Springs
FL
Date:
4/19/2026
5
5555555
From the start the clear communication and being intentional in going over what our best options were. We really enjoyed working with you and could tell you wanted to help us. Also being patient when we didn't understand things and letting us know what to expect.
Eric
Mooresboro
NC
Date:
4/19/2026
5
5555555
MOVING FORWAD THROUGH THE PROCESS.
Jennifer
Lauderdale Lakes
FL
Date:
4/19/2026
5
5555555
Amazing responses always honest great details in explaining things
Danny Wayne
Arkadelphia
AR
Date:
4/19/2026
5
5555555
Mark and his team made the daunting task of obtaining a mortgage loan very easy! They were timely, responsive and took time to explain everything to us
Jennifer A
Atlanta
GA
Date:
4/19/2026
5
5555555
Great communication and problem solving suggestions when the unexpected happens.
Amanda
Gilmer
TX
Date:
4/19/2026
5
5555555
JD Guzman is a loan officer who knows what he's doing and always does his best to explain what's right for a buyer, and he always explains things clearly when it comes to loans.
Miguel
Crestwood
IL
Date:
4/19/2026
5
5555555
Shae is the greatest!
Amanda E
Concord
GA
Date:
4/19/2026
5
5555555
Tiffany went above and beyond to make sure I had the best home buyer experience I would recommend her to everyon!
Kylee
Atkins
AR
Date:
4/19/2026
5
5555555
Did a great job
John
Stinnett
TX
Date:
4/19/2026
5
5555555
She is honest, Friendly, thorough, etc. Overall we had amazing experience to work with her.
Naiya
Tacoma
WA
Date:
4/19/2026
5
5555555
Joanne is always willing to talk and take the time to answer questions. It is much appreciated!
Amorette
Geneva
IL
Date:
4/19/2026
5
5555555
Very personal, knowledgeable and responsive
Brandon
Longview
TX
Date:
4/19/2026
5
5555555
I've told Jacob this already, but I've never had this much help in buying a house. He has made it as smooth and easy as possible.
Richard L
Casper
WY
Date:
4/19/2026
5
5555555
The outstanding cooperation demonstrated by the loan officer during the loan process.
Samuel R
Inverness
FL
Date:
4/19/2026
5
5555555
The nicest thing was the happy birthday message but everything was wonderful and easy.
Leon
Indianapolis
IN
Date:
4/19/2026
5
5555555
Personable staff.
Marlo
Ramsey
MN
Date:
4/19/2026
5
5555555
I had no issues and everything was explained well and timely.
David Stanley
Manchester
CT
Date:
4/19/2026
5
5555555
Jeremy was incredible knowledgeable during the entire process and made what is a very stressful event run seamlessly. In many cases he handled obstacles behind the scenes without adding unnecessary stress to us. My husband and I were so grateful for Jeremy's willingness to jump on a call and explain in terms we understand what process we're happening, his goals, and what we should expect in to come.
Jesica
Ammon
ID
Date:
4/19/2026
5
5555555
Troy was Patient and walked me through the entire process. if there were ever questions he would quickly answer. also helped me get a good rate in challenging times
Leslie
Burleson
TX
Date:
4/19/2026
5
5555555
I am very happy. Thanks for help me with the buy house
Maria
Date:
4/19/2026
5
5555555
Julia was truly amazing to work with, and we’re incredibly grateful for everything she did for us. When other loan officers told us we might not get approved or would need to wait, she didn’t hesitate—she stepped in with confidence and found a way to make it happen. She’s extremely knowledgeable, hardworking, and stayed on top of every detail. She kept us informed throughout the entire process and always took the time to answer our questions so we felt comfortable and confident every step of the way. What meant the most to us was how much she genuinely cared. She made my family feel supported and treated us like more than just a transaction. It really felt like she was working side-by-side with our realtor to give us the best possible experience. Not only did she get us fully approved, she did it quickly. Out of everyone we’ve spoken to, she was by far the most helpful and knowledgeable. We truly appreciate her and couldn’t have asked for a better person to guide us through this process.
Nicky
Litchfield Park
AZ
Date:
4/19/2026
5
5555555
The process was very smooth and Jason and Naomi provided clear and regular communication.
Christine Marie
Seattle
WA
Date:
4/19/2026
5
5555555
We were able to the house we wanted with your teams help. The whole process was seamless and made easy for us to navigate. We are extremely please with the service we received.
Terry
Redmond
OR
Date:
4/19/2026
5
5555555
they all played a part in making our experience great Al closing they were bragged on how easy they made it for everyone
Santos
Mountain Home
AR
Date:
4/19/2026
5
5555555
Great team to work with and made our refinance go smoothly.
Tiffany Diane
Indianapolis
IN
Date:
4/19/2026
5
5555555
You provided clear and thorough explanations for everything and there weren't any surprises.
David R
Snohomish
WA
Date:
4/19/2026
5
5555555
Sandy and her team helped me close in under 3 weeks! She worked with me on a Saturday to get the process started!
Carolyn
Buford
GA
Date:
4/19/2026
5
5555555
Im still a newbie to the whole house market i was confused on a couple things and jennifer always made sure i undertsood what's going on.
Angel G
Pearland
TX
Date:
4/19/2026
5
5555555
Ralph had excellent communication and really attended to precision. We were able to have an extremely smooth closing and it worked out great. Thank you so much for your hard work!
Leann
Hoffman Estates
IL
Date:
4/19/2026
5
5555555
The process was straightforwar.
Efrim Mark
Winchester
CA
Date:
4/19/2026
5
5555555
Amanda's team was very responsive and handled issues quickly!
Taylor Jordan
Beavercreek
OH
Date:
4/19/2026
5
5555555
My partner and i were not Sure of where to even begin searching for a home. Mandie was so tentative and answerved all questions and concerns we had. she made the process ten time less difficult and ensured we had the confidence to purchase a home !
Leslie
Denver
CO
Date:
4/19/2026
5
5555555
Communication
Carlos Jose
Indianapolis
IN
Date:
4/19/2026
5
5555555
Ashley and her team were in constant communication with me. Being married for as long as I was. I had never gone through this process alone and so Ashley and her team were very understanding. They took the time to make sure that I knew exactly what I needed to do, exactly what paperwork I needed and even explained why certain aspects of paperwork had to be the way they were.. this was the second time working with this team and I could not be more grateful to the service I was provided to me Should I ever have to do this process again or know any close friends who are doing this, I will definitely send them their way
James Robert
Fountain
CO
Date:
4/19/2026
5
5555555
Justin made the whole process straightforward & easy. He was always available to answer any questions we had and made sure we clearly understood everything that was happening in the process. When an opportunity arose to refinance he proactively brought it to our attention and helped us secure a much better interest rate on our home. We couldnt have been happier working with Justin - highly recommend him!
Tristan
Phoenix
AZ
Date:
4/19/2026
5
5555555
Clear communication, prompt return phone call and emails, fast and easy closing
Eric
Milwaukee
WI
Date:
4/19/2026
5
5555555
Chase sat down with us to fully explain the process and went above and beyond in figuring out I was eligible for a VA loan. He and his team worked with the VA to make that happen. We had a long list of questions throughout the process and Chase, and his team happily answered every single one of them. Chase was with us throughout every step of the process from initial discussions to closing and beyond. Thank you Chase for making this process so easy!
Todd Jared
Garretson
SD
Date:
4/19/2026
5
5555555
Working with Brenda was one of the best decisions we made during our home-buying process. From the very beginning Brenda was very attentive, responsive and transparent. Her incredible knowledge made a huge difference for us during the process. We highly recommend Brenda to anyone looking to secure a mortgage, you won't regret working with her.
Cesar
Brownsville
TX
Date:
4/19/2026
5
5555555
Jason White was very informative, always quick to respond and communicated throughout the process.
Gregory Scott
Winchester
CA
Date:
4/19/2026
5
5555555
Communication from Kirk and his team was excellent. Very professional and expedient.
Michael John
Crescent City
CA
Date:
4/19/2026
5
5555555
Chris and Wes were amazing to work with we did USDA which can be scary for buyers and sellers bjt the whole process was smooth and pleasant and they kept in touch and kept us updated every step of the way. I would recommend them to anyone looking for an honest and reliable lender!
Jersey
Lexington
NC
Date:
4/19/2026
5
5555555
Fast efficient hard working.
Justin
Peoria
AZ
Date:
4/19/2026
5
5555555
Steven and Katie were so friendly and very clearly knew their stuff!
Shelby
Loveland
CO
Date:
4/19/2026
4
4444444
Very easy to work worh with
Drew Stanley Wayne
Klamath Falls
OR
Date:
4/19/2026
5
5555555
Attention to detail, lock in contact over the weekend, friendly service.
James
Austin
TX
Date:
4/19/2026
5
5555555
Working with Gabe was amazing! He never made me feel pressured in the process, or silly for asking questions. He always explained my options well and would provide his opinions when I needed a little guidance. Gabe was there every step of the way, from our first strategy meeting to the closing table! Ashley and Michele were efficient and did a great job with their side of the process also. Overall, I couldn't have asked for a better experience with getting my first mortgage than working with the Fairway team. I will always recommend Gabe and the crew to anyone looking to buy a home. 😊
Jaime
Moorhead
MN
Date:
4/19/2026
4
4444444
The experience was easy and effortless
Erika
Pea Ridge
AR
Date:
4/19/2026
5
5555555
Linda and her team are very knowledgeable and respectfully took the time to break down the complexities of buying a home. It was also very helpful that the team was available on the weekends and a text away so we could make quick actions.
Emma K
Appleton
WI
Date:
4/19/2026
5
5555555
Craig was responsive and made it easy
Sean
Mesa
AZ
Date:
4/19/2026
5
5555555
Good communication and worked well with other involved parties
Timothy
College Station
TX
Date:
4/19/2026
5
5555555
on your team was very patient and very knowledgeable quick to respond
Ian M
Temple
TX
Date:
4/19/2026
5
5555555
The process was very easy and smooth Communication during the process was excellent
Johnathan
Homer
GA
Date:
4/19/2026
5
5555555
How quick and easy the entire process was from start to finish . And the team was extremely helpful.
Justin David
Middlesex
NC
Date:
4/19/2026
5
5555555
Rachel was amazing. She helped us close in 15 days. She communicated very well and stayed on top of our mortgage. The best experience I have ever had purchasing a house.
Albert
Griffin
GA
Date:
4/19/2026
5
5555555
Will and Team I can always count on to get us to the finish line
Victoria
Lynchburg
VA
Date:
4/19/2026
5
5555555
Fast, clear responses. Better rates. Lots of experience. Sue does what she says she will do and gets stuff done quickly and correctly.
Julia
Oro Valley
AZ
Date:
4/19/2026
5
5555555
Always super responsive and clear about each step!
Keri
Westminster
CO
Date:
4/19/2026
5
5555555
Great communication and easy to work with
Bernice
Woolwich Township
NJ
Date:
4/19/2026
5
5555555
Mark stayed in constant communication with us and walked us through the whole process. Answered All our questions and provided advice on things we was unsure on. The whole experience on buying our new home was honestly painless.
Shahaun Z
Huntertown
IN
Date:
4/19/2026
5
5555555
This is our second time using Mike and it is always a great experience. He is very knowledgeable and keeps you in the loop on everything which is great when your navigating through this crazy market!
Rachel
Marion
NY
Date:
4/19/2026
5
5555555
Josh and his team were always on top of everything making me feel taken care of and I could always trust their word during this home buying experience . Their team are experienced, responsive, and knowledgeable
Andrew J.
Austin
TX
Date:
4/19/2026
5
5555555
Roxane went far above what was expected. Always available by phone or text. Responded too all my questions or concerns, knowledgeable. Very best of Service. Can't praise her hard work enough. Best experience of home buying for me.
David R
Saucier
MS
Date:
4/19/2026
5
5555555
Kevin is easy to work with and was willing to go above and beyond to help the loan process. He gave great insight and advice. He also is very responsive even when on vacation. he made the process super simple!
Katherine
Vestavia
AL
Date:
4/19/2026
5
5555555
Felt so well cared for during the 2-3 years we have been looking for a house--and when we found one, we received all the information we needed and all went smoothly.
Diana Gay
Seattle
WA
Date:
4/19/2026
5
5555555
The amount of communication from Harriet and her team made this process so much easier and less stressful for my husband and I. Everyone at Fairway was so helpful and supportive during this proces. As first time home buyer, we couldn't of asked for a better team working with us. We didn't think we would be owning a home this year, but Harriet and her team showed us it was possible and we couldn't be more grateful for that.
Anna
Cataula
GA
Date:
4/19/2026
5
5555555
Melanie was always there if I had any questions or concern. Truly appreciate every thing she did to make process easier.
Lawrence Lee
Pelzer
SC
Date:
4/19/2026
5
5555555
everything Was made easy the app was great and i I had a lot of letters to write and I was helped every step of the way .
Joshua Tyler
Georgetown
OH
Date:
4/19/2026
5
5555555
Deb was extremely responsive and also very patient with all of my loan and home buying questions. She was an excellent loan officer and made the home buying process extremely easy anf and stress free.
Evan J
Winslow
ME
Date:
4/19/2026
5
5555555
Communication
James P
Florence
MO
Date:
4/19/2026
5
5555555
Good communication, always sending updates and reminders. All of my questions were answered and if I had one I knew I could contact them with anything.
Jimenia Anissa
Poplar Grove
IL
Date:
4/19/2026
5
5555555
The whole experience of the refinancing was quick and very professional,,this team is amazing
Michael Scott
North Charleston
SC
Date:
4/19/2026
5
5555555
We loved how simple Fairway made the entire process! Stress free home buying is the way to go!
Matthew I
Temple
TX
Date:
4/19/2026
5
5555555
You and your staff treated us so nicely, alleviated any fears or apprehension I had and made the process smooth and easy
Elizabeth A
Warrenton
VA
Date:
4/19/2026
5
5555555
Great communication and always find the best solution
Thuy
Overland Park
KS
Date:
4/19/2026
5
5555555
knowle about Mortgage information. Very pleasant and alwa there when you need her. I loved working with her.
Stephanie Nicole
Alexandria
LA
Date:
4/19/2026
5
5555555
Smooth sailing and dealing with issues like a champ. Very good at communicating what and why things are needed and at what time in the process.
Jason Ross
Madison
AL
Date:
4/19/2026
5
5555555
As first-time homebuyers, the process can feel overwhelming—but Shannon made it feel effortless. From the very beginning, she was patient, knowledgeable, and genuinely invested in helping us find the perfect home. She took the time to explain every step, answered all of our questions (no matter how small), and always made us feel confident in our decisions. Shannon truly is magic. Her dedication, responsiveness, and attention to detail turned what could have been a stressful experience into such a smooth and exciting journey. We always felt like we were in the best hands. We are beyond grateful for everything she did to help us get into our beautiful new home. If you’re looking for someone who truly cares and goes above and beyond, Shannon is the one. We couldn’t recommend her more!
Zoe B
Temple
TX
Date:
4/19/2026
5
5555555
customer service.always answered questions in timely manner
Richard
Cheyenne
WY
Date:
4/19/2026
5
5555555
Readily available, great advice
Gabriella
Rochester
NY
Date:
4/19/2026
5
5555555
Sarae was there for me at every moment , tirelessly answering evey question and always pleasant and professional to work with!
Heidi
Pawtucket
RI
Date:
4/19/2026
5
5555555
Jordan made it easy and gave me great advice
David Evan
Helena
AL
Date:
4/19/2026
5
5555555
Tracy's communication was great!! We were working with another lender for 2 months with no results. We told Tracy we were in a time crunch and she got us to close on our house in less than 15 days; she was amazing!! If we ever move i would use her again! And if anyone I know needs a home i I would defenatly recommend her!!
Cherald
Indianapolis
IN
Date:
4/19/2026
5
5555555
At the start of this process I was very anxious but Any question I had or concern I had was explained to me in a way I could understand and the overall experience was a lot less stressful than I thought it'd be I was informed on what I needed every step of the way and it was a lot easier than I expected I had a great experience and will be recommending any friend or family I have that is looking to take out a loan in the
Rhett A
Laporte
MN
Date:
4/19/2026
5
5555555
Wendi was excellent In communicating what was needed and timely responses so were those who worked with her like Jessica. They made the full home buying process easy and beyond great
Jessica
Fultondale
AL
Date:
4/19/2026
5
5555555
having much knowledge in this field, having Crystal by my side, gave me peace of mind. she explained every step of every process and walk me through it. so impressed and thank G
Timothy
Huntingtown
MD
Date:
4/19/2026
5
5555555
Prompt communication from start to finish. Chip also provided information regarding home insurance and guided us in the right directio. He gained our trust and had our best interests in mind. Was more efficient than our own agent.
Paula Yvonne
Valdosta
GA
Date:
4/19/2026
5
5555555
Pat and my realtors really worked together to get things done for me and it was a really smooth process
Ethan-Tyler
Surprise
AZ
Date:
4/19/2026
5
5555555
Val was always happy to answer questions we had and did a great job informing us throughout the process .
Kevin Thomas
Beaumont
TX
Date:
4/19/2026
5
5555555
Jonathon was great to work with, he walked us through everything and explained the process to us. He always answered any questions we had.
Sergio
Bryan
TX
Date:
4/19/2026
5
5555555
She is great at what she does, she also did all she c do to make this happen for me and I really appreciate it.
Dustin
Brigham City
UT
Date:
4/19/2026
5
5555555
We had a great experience with Levi for many reasons. Very good communication and everything went smoothly. My husband and I had no issues at all. We are satisfied with the service.
Maolin
Bonney Lake
WA
Date:
4/18/2026
5
5555555
Very Professional Seamless Process.
William
Cedar Park
TX
Date:
4/18/2026
5
5555555
If its your first time buying a home trust William fantastic place and they will make sure they help you every step of the way
Brandon M
Canton
OH
Date:
4/18/2026
5
5555555
Thanks, Chris! We appreciate all the help with the home purchase.
Ashley
Satellite Beach
FL
Date:
4/18/2026
5
5555555
Jason is super responsive with great communication skills and large knowledge base I will definitely recommend him to people.
Merlin
Seattle
WA
Date:
4/18/2026
5
5555555
Ability to field my questions quickly and clearly!
Marceen M
Garden Valley
ID
Date:
4/18/2026
5
5555555
Jeff and his team were quick, helpful and communicative every step of the way. This process can be overwhelming but it was very smooth thanks to the Fairway team.
Zandra
Smyrna
GA
Date:
4/18/2026
5
5555555
Rachel was on top of every step. Loved the app...it helped to know where I was in the process. The videos with the emails were helpful too. I felt like Rachel went above and beyond to answer questions and communicate effectivel.
Alane
Tallmadge
OH
Date:
4/18/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
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Toll Free: 800-201-7544
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