Good communications and knowledgable.

Service ptovided

He was very patient and helpful through the whole process and answered all my questions

communication, accommodation for our unique situation, always available/eesponsive.

Tim and his team was amazing they were able to work through some hurdles and get my house closed on the date requested

Brandon was very responsive to any questions and was on top of everything at all times. I could not recommend him more

relationship

Very patient with an incredibly complex situation. Managed to communicate with all parties involved with poise and professionalism. Very responsive to communications during and outside of normal business hours. Focused on both personal and financial aspects of the situation. Couldn't recommend Meggan more highly, she as a class-act and went above and beyond the call of duty on many occasions.

Matt was very efficient and pleasant to speak to. He was very knowledgeable about mortgages and explained things very well.

Jake and Naomi were awesome with everything and more supportive than I could have imagined!

Jake went above and beyond to help get us the house we loved !

Jim, Christa, and their Fairway team were helpful, personable, caring, and easy to work with. They provide great customer service and I really appreciate that.

Quick responses, knowledgeable and always so friendly!!

Ease of the process

Heather and her Team were very attentive and professional. Great communication skills. This transaction was very pleasant for both me and my husband.

She was on top of everything

Matt is wonderful and helpful

Nicole was incredibly responsive and talked us through all of our options to ensure that we understood each step. She gave us a variety of loan options to consider with different terms so that we could find the best fit for our unique situation. Nicole went above and beyond through the entire process.

Kim came in like a superhero for me, very late in my purchasing process, and was able to get me a better rate for lower closing costs, and still meet the closing date without any problems. I'm still amazed that we made it, and am just so thankful for the effort Kim gave to keep everyone on track and the process moving.

Quick friendly efficient

Simple process and fast responses

David was exploring every option and kept me in the loop along with Alison

The communication and the efficiency of the team is off the chart! I am so pleased that they not only took care of the whole application process, but also took the time to explain everything to me and reduce my stress at so many occasions. The whole team is so patient and will go above and beyond for their services. Thank you!

Very excellent Service!! Great Communication!!

Tanya and Erica communicated so well, they were always available to answer my Question without delay, I couldn't have done this without them. bless you all

Help and communication

Buying my first house felt super intimidating, but this lender made everything so easy. They explained every step in a way that actually made sense and never made me feel dumb for asking questions — even when I asked the same thing more than once. No matter the time of day, they were always quick to respond and happy to help. I always felt supported and informed throughout the whole process, which made a huge difference as a first-time buyer. I honestly couldn’t have asked for a better experience and would recommend them to anyone looking for a lender who truly has your back.

Being kept informed throughout the process. Availability whenever we had a question. The feeling that we had someone to help us every step of the way. The entire team was exceptional and appreciated. Thank you!

Easy transaction. Second time working with Matt & Team.

Quick response, easy process and Dean was very upfront with all information and questions Very happy with entire process

Zach is very professional and easy to work with. He comes out of his way to explain everything and be sure you understand it all. his communication skills are the best! I would highly recommend him and will definitely be reaching out to him when it's time to refinanc!

I had a wonderful Team.

Laura was fantastic! From the minute we began talking, she immediately made me feel confident that she would help me all the way through the process. And she did just that! She is extremely responsive to both phone calls and t and was able to answer every single question that I had throughout the process. I would recommend her to any friend or family that is going through the home buying process.

They followed up on every detail and were extremely quick to respond if I had any questions

Jeff was very proactive and helpful in getting this done!

Easy of communication and friendly staff

Justin is a GREAT Surporter, helper. Justin make a positive difference on doing things. Justin is very committed and love what is doing to help people like me. I am very greatful to what he has done in my family. He walked very hard for things to do done in a very short time. Thank you very much Justin for your hard work.

Tim was great from start to finish - extremely transparent throughout the process, prompt in responding to questions, and never hesitated to hop on the phone or explain things twice.

reliable, thoughtful, and always available at a moments notice .

The customer service and willingness to answer questions no matter the day or time

Very clear explanations, lots of patience with our questions

Brian always returned calls and helped solve

Easy to deal with and very responsive

Ariana and her team were extremely knowledgeable in all aspects of this first time home buying process. There was not one thing that I did that was not explained to me why I was doing it. Ariana and her team are top notch the best around hands down. Thank you for getting me back to East Texas and into our beautiful home 😊.

Responsiveness and attention to detail. Overall extremely pleasant experience

Kim handled the good, the bad and the ugly with professionalism.

We had an excellent experience working with Shawn and would highly recommend him as a loan officer. Shawn was always very prompt and responsive, making himself readily available via email, call, or text. His answers were thorough and easy to understand, even with more technical and complex questions. Throughout the process, he presented us with all the options, so we felt informed and confident we were making the best decisions for our situation. Shawn kept the ball rolling smoothly and accurately updated us on timelines so we could complete the refinance as quickly as possible. When we needed to introduce other family members into the refiance process, he handled that very well and was great at coordinating/communicating with everyone. We're grateful to Shawn for his patience, diligence, and partnership over the past couple of months. It wouldn't have been as straightforward and easy without him!

Shad was very helpful and much more personabl than dealing with a bank etc.

Excellent communication & professionalism. Fast & trustworthy! Kind , understanding & very helpful.

Great communication and quick response time, app makes it super easy

Very helpful

Suzanne was always available to answer any questions or concern's we had. Very professional & with great attitude.

Everything was finr

Easy for the buyer. Great communication this is our third home purchase with you guys!!! So we are obviously very pleased with the service provided.

Kolby was always avaiable for a phone call to discuss. He was patient in answering all of our questions and was able to explain things in a way we were able to understand. He made everything seamless and we always felt that he priortized us even as I am sure he is helping multiple other clients.

Troy was responsive to any questions I had

The way they broke everything down for me so that they could accommodate my disability

Deana was always very kind and very helpful.

Working with Nick Thiry was an absolute pleasure. What stood out most was how incredibly responsive they were—every question I had was answered quickly, often within minutes or the same day. Their communication was clear, professional, and reassuring throughout the entire process. It made what could have been a stressful experience feel smooth and stress-free. If you're looking for someone who stays on top of things and keeps you informed, this is the person to go with!

Nichole was very polite and friendly during the proces. She answered all of our questions and responded right away . She was very knowledgeable and kept us informed. It was a pleasure to work with her.

Josh was always available to answer our many questions and he helped the whole refi process go smoothly.

Extremely responsive, extremely friendly, and extremely professiona!

Byron did - if if things went slightly off the rails, he was in contact, making me feel like everything was ok. He is VERY knowledgable and just a super nice guy to have on your side during a process that is not easy on a good day :)

Sharone was very knowledgeable and thorough. she wanted to make sure the consumer knows and understands every part of the process. She was persistent And made sure things were done the right way.

You kept me informed every step of the way and answered all my questions. You made it so easy.

I was a bit disappointed that I was told I was going to get the financial grant and then the week of closing I was told I couldn't get it for my property

Steve was able to helpnusbget the lowest rate and explained the entire process to ensure we were making educated decisions

Francisco and his team went beyond our expectations and we are very grateful to have had them as our lender team!

Very quick respond and you guys got the work done quickly

Paul was responsive. communicated well and was good to work with.

What he said he was gonna do, he made it happen!

The team was very easy to work with!

Thank you for taking care of my client.

Jeremy was very professional, he mde buying our first house stress free because of how Informative he is. He was always avaible to answer any wuestions questions we had . it was a great experience!

Great experience! Bill is extremely knowledgeable - I highly recommend!

Tony is the best in the business by far! He has a great team with Wendy & Bill and they got me to the closing table in 3 weeks. The communication was great keeping me informed every step of the way and everything moved quickly. They are real professionals who truly care about what they do. My options were thoroughly explained and I am very happy with my decision. I highly recommend Tony & the team at Fairway to anyone in the market for a purchase or refinance for honest and exceptional service.

Very eff and professional, thank you

It's was my first time .and they always answered my question.

Open & clear communication

Everything from start to finish was excellant.

Pues que fue un proceso rápido y cuando tuve dudas y preguntas siempre me respondieron honestamente y estoy muy agradecido con Mauricio y su equipo gracias

Great communication, fast responses, clear explanations and genuine care throughout the process made this an excellent experience shannon made a complex process feel simple and supported every step of the way I trul appreciate

Cammie is great at communicating and constantly letting me know what is going on with the loan and everything that goes into this process. She is great at having her clients' back and making sure everything is benefiting the client. Overall this process was stress free ans handled perfectly!

Everyone was super nice and great to work with. They all made this process smooth, easy and stress free! We appreciate you all! In the future, if we know of anyone needing your services we will definitely refer them to you.

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Tim was incredible from day one. My wife and I were first time homebuyers, and Tim's knowledge, communication, and willingness to go above and beyond made what can be a stressful process feel incredibly easy. Our home search took 18+ months from our first meeting with Tim, and he was with us every step of the way - running numbers, giving advice, and answering any questions we had - which allowed us to make quick decisions with confidence. No matter the time of day, Tim always made himself available to assist us and made us feel like a top priority. We couldn't be more appreciative of everything Tim did to help us purchase our first home.

James and his team are AMAZING! Or situation for buying a home was a extremely difficult process because of our situation. James took the time to give us a checklist of things we needed to address before we could be approved for a loan. He guided us the whole time. He was in constant contact and was always avaible for our question. If it wasnt for him and his team we wouldn't haven't been able to close on our property. We are now proud owners of 4 acre property that has been our dream for a very long time. We now have our forever home that we use to fantasize about. I can't speak highly enough of our experience. Hands down, TOP NOTCH SERVICE! Thank you sir for helping making our dream come true. Best Christmas EVER!

Kelly kept us on track and informed. Great service

Communication was great, the process was very easy, and everyone I worked with was fabulous!!!

Roman took the time to explain all of my options, answered every question I had and was always available by phone or email. It was a pleasure working with him. Would definitely recommend to everyone I know.

Everything during every process. Thank you and your team for all the help along our home buying experience.

Bryan is great to work with, communicates promptly and makes it an easy process!

Matt made everything quick and easy. Updated me throughout the process

Valerie was super helpful and really cared about me.

Your knowledge and availability to talk at a moments notice

The process was smooth and real expectations were set. Very transparent

Communicated well. Always available.

Customer service

Responsiveness to our communications

Working with Haven made the entire home‑buying process feel surprisingly smooth. They were incredibly knowledgeable, always prepared with clear explanations, and never made us feel rushed or overwhelmed. What stood out most was how proactive they were—anticipating questions before we even asked them and guiding us through each step with confidence and patience. They communicated quickly, advocated for our best interests, and made sure I understood every option on the table. It genuinely felt like having a partner in the process rather than just someone completing a transaction. Thanks to their expertise and support, we felt confident every step of the way. We will be sending any friends or family your way in the future!