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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Real Homebuyer experiences from recently closed loans
5
5555555
Kim and her team were on top every step of the way, very responce to emailsa ans any phone calls. We were also able to close a week early which we appreacaited ! The whole process from start to finsh went very smooth and the whole teams were amazing ! I also appreaciated Tiffany who was also amazing to work with. We appreaciate all who assisted in our loan process.
Joan
Lakewood
WA
Date:
4/27/2026
5
5555555
An amazing team of efficient, knowledeable and patient people. Dan and Kris were on top of everything, and one step ahead with a challenging and complex closing with many moving parts and a very short timeline. So impressed. Thank you, Dan, thank you, Kris.
Kathryn
Lawrenceville
GA
Date:
4/27/2026
5
5555555
Mrs Cox was very informative and up to speed on all things
Michael
Saint Francisville
LA
Date:
4/27/2026
5
5555555
Good communication. Clear instructions. Quick response time.
Mark
San Tan Valley
AZ
Date:
4/27/2026
5
5555555
Great from start to finish
Baxter
Mesa
AZ
Date:
4/27/2026
5
5555555
available if I had any questions. Quick to respond back.Very knowledgeable.
Melissa
Hamilton
OH
Date:
4/27/2026
5
5555555
Ryan was very responsive, perosnal, and overall very informative. As someone that hadn't gone through refinancing before, he was knowledgeable and talked through expectations
Shannon
Clemmons
NC
Date:
4/27/2026
5
5555555
The communication and how fast everything moved. Also how everything was explained to me.
Bradley
Griffin
GA
Date:
4/27/2026
5
5555555
My closing experience with Nate was seamless from start to finish. The process was hassle-free and smooth, all the numbers came through exactly as expected, and the rate lock experience was handled well. It's reassuring to work with a loan officer who delivers on what he promises, no surprises at the closing table. I would highly recommend Nate to anyone looking for a reliable and professional lending experience.
Ashis
Holbrook
MA
Date:
4/27/2026
5
5555555
Responsive communicaiton. Kept me posted every step of the purchase
Nicole
Pinetop
AZ
Date:
4/27/2026
5
5555555
Lee was gr to work with!
Jay
Raytown
MO
Date:
4/27/2026
5
5555555
Chris is extremely communicative and positive. He was the difference maker in me winning on the house with his ability to close quickly, and he was extremely helpful in my refinance as well.
Frank K
Reston
VA
Date:
4/27/2026
5
5555555
We were well informed every step of the way.
Leslie
Acworth
GA
Date:
4/27/2026
5
5555555
Steve always puts in the effort to make sure everything goes smoothly. Much appreciated!
Croix
Cave Creek
AZ
Date:
4/27/2026
5
5555555
In all aspects of securing a mortgage the best and easiest experience is with the Mark Rome team by far. Lacy is attentive, personable, cheery, knowledgeable and overall an amazing person. The whole team was always in communication with me and I had no surprises or unknown issues at closing. I couldn't be more thankful for this team.
Crystal
Kansas City
MO
Date:
4/27/2026
5
5555555
We both have worked with Larry individually in the past. This is why we wanted to work with him in our joint loan.
Tina
Summerville
SC
Date:
4/27/2026
5
5555555
It was an easy process with the loan application process and was fast. I knew I was in great hands with the loan process
Mark
West Fargo
ND
Date:
4/27/2026
5
5555555
The process was run smoothly which made it easy as a first time homebuyer.
Isaiah
Sioux Falls
SD
Date:
4/27/2026
5
5555555
Lucas was patient in telling details about how the process works. He as always available.
Arthur
Watkinsville
GA
Date:
4/27/2026
5
5555555
She was very thorough Promt communication through out the process Available all the time for questions go up and beyond to help in this process.
Shamna
Frankfort
IL
Date:
4/27/2026
5
5555555
The team was very knowledgeable and patient, making the complicated paperwork process seamless and easy.
Juan
Safford
AZ
Date:
4/27/2026
5
5555555
communication and explanations were very clear
Jasmine
Kansas City
MO
Date:
4/27/2026
5
5555555
Quick resposes great attitude and a nice human.
Nicholas
Benton
AR
Date:
4/27/2026
5
5555555
Aaron knows his stuff and all of the available programs. Quick, efficient and offers solutions.
Laura
Harwood
ND
Date:
4/27/2026
5
5555555
They made sure to communicate on what steps were next and gave me a chance
Chad
Lake Jackson
TX
Date:
4/27/2026
5
5555555
Sarah's clear communication and consistent engagement through the app and by email made our process seamless! It's always difficult to go through a big home purchase and the planning associated with that, but Sarah and the rest of the team made us feel like it was all possible.
Melinda
Deland
FL
Date:
4/27/2026
5
5555555
You and the team were so attentive, detail-oriented, and pleasant to work with. I have purchased two homes in the past and this experience with Fairway and Laura Mead was head and shoulders above every other interaction. I am so grateful to Laura.
Melinda
Winter Springs
FL
Date:
4/27/2026
5
5555555
Caroline and Team are just the BEST! Worked with this client over a year. Thank you for your commitment and Awesome work.
Richard
Cypress
TX
Date:
4/27/2026
5
5555555
Personalized approach. Able to help with short term and long term thinking. Documentation review and signing was user friendl, including any uploads
Shelley
Raleigh
NC
Date:
4/27/2026
5
5555555
quick and easy communication
David
Stratham
NH
Date:
4/27/2026
5
5555555
Bowen was very friendly. He is attentive and was able to answer all of my questions in a timely manner!
Dawn
Valdosta
GA
Date:
4/27/2026
5
5555555
Working with Keith and Blake was an incredible experience. From our very first meeting through the entire process, Keith made the home-buying experience easy to understand and navigate. He and his team were always responsive and available when we had questions, and they turned what we expected to be a stressful and intimidating process into something smooth and manageable. I wouldn’t hesitate to recommend Keith to anyone in need of his services - we couldn’t have asked for a better experience working with him and his team.
Tanner
Seattle
WA
Date:
4/27/2026
5
5555555
Kevin's level of communication was top notch especially as a first time solo house buyer
Karen Marie
Monticello
GA
Date:
4/27/2026
5
5555555
Communication
Kimberly
Clayton
NC
Date:
4/27/2026
5
5555555
Katie was very personable and answered all my tough questions with ease. FDVVV VV
Shawn
Abilene
TX
Date:
4/27/2026
5
5555555
Awesome as always!
Nicholas
Scottsdale
AZ
Date:
4/27/2026
5
5555555
Truly appreciated all the guidance and effort Linda and Bailey and her team put into helping me get my home. The resources provided were wonderful, I've been sharing to others the insight the fannie mae course provided. Both Linda and Bailey and her team were very helpful with any questions or concerns I had. Being a first time home buyer, this was important to me. The process did not feel rush or in any sense of me playing catch up to follow along. I would absolutely recommend Linda's team and services to anyone I know interested in buying a home.
Tenzin
Madison
WI
Date:
4/27/2026
5
5555555
Zach and his team were able to take all our information and quickly get to work to make sure we didn't lose out on the house we wanted. I've never seen someone be so responsive and quick. He knew what he was doing. Where our previous loan officer with a big bank failed us, Zach swooped in and literally saved the day. He didn't just talk the talk, he walked the walk. Now we are moving our belongings into our forever home and I am so grateful to him and his team.
Anna
Benton
AR
Date:
4/27/2026
5
5555555
Hailey was very patient with me and answered all of the questions I had. This was my first time buying a home so i really appreciated all the options and info she gave me. She was very quick to respond and always there when I had a question. I'm happy I had her guide me through this process!
Yefrid
Everett
WA
Date:
4/27/2026
5
5555555
The communication was terrific and the whole experience was as smooth as you could hope. Only thing that still bugs me is not locking in the rate when it was lower.....because we could've always lowered it down the road if it went down.....versus what we did which was wait....then the rate went up and we got stuck with it!
Stephen
Cornville
AZ
Date:
4/27/2026
5
5555555
Dana Rich was professional, prompt, and made sure my needs were met through this process. Great to work with.
Matthew
Flagstaff
AZ
Date:
4/27/2026
5
5555555
Samantha was responsive, professional, and pleasant to work with.
Christina
Lowell
MA
Date:
4/27/2026
5
5555555
You all definitely made it great and I appreciate everything you did for us.
ERIC
Nampa
ID
Date:
4/27/2026
5
5555555
Nicole and her team made the entire process smooth from start to finish. Communication was clear, questions were answered quickly, and every step was handled with professionalism and care. I felt supported throughout the whole process and would gladly recommend them.
Trevor
Katy
TX
Date:
4/27/2026
5
5555555
Great communication
Tammy L.
Lumberton
NJ
Date:
4/27/2026
5
5555555
Bryant and the team were helpful, gave clear information, and did great work.
Jessica
Plainfield
IN
Date:
4/27/2026
5
5555555
They helped us in the best way, all the doubts we had were always results, Diego helped us in everything! That made us feel very good and very safe throughout the process.
Bryan
Brownsville
TX
Date:
4/27/2026
5
5555555
It was pretty quick and easy. Communication was on point and everything went smoothly.
Milos
Newnan
GA
Date:
4/27/2026
5
5555555
Keith was extremely communicative with us and skilled at explaining the loan process in a clear way, which made this process much easier. He provided frequent emails and texts while we were considering when to lock in our interest rate and as he was sending us documents to sign, allowing us to feel supported during a major life event.
Elise
Seattle
WA
Date:
4/27/2026
5
5555555
Communication, assistance, overall smooth process!
Colton
Monroe
VA
Date:
4/27/2026
5
5555555
Josh and his team made the loan process very simple and streamlined. They stayed in contact at every step. I always knew where we were at in the process. When I had questions,, the response time was fantastic. I have nothing but positive feedback. They did a great job.
Lisa
Cheyenne
WY
Date:
4/27/2026
5
5555555
The thorough preapproval process, keeping in touch while placing offers on homes, competetive rates and price match. Closed 30yr jumbo in 2 1/2 weeks!!
James
Issaquah
WA
Date:
4/27/2026
5
5555555
Just overall good help and good communication from agents to get my house refinanced, Expecially with me be deployed at the time of this.
Austin
Five Points
TN
Date:
4/27/2026
5
5555555
You and your team are always quick to ensure that the loan process moves along timely and without glitches.
Jeffrey
Tacoma
WA
Date:
4/27/2026
5
5555555
Everything was great
Kevin
Basehor
KS
Date:
4/27/2026
5
5555555
Ericka and her team are outstanding, going above and beyond to ensure the buyer has all the information to make an informed decision.
Christopher
Puyallup
WA
Date:
4/27/2026
5
5555555
You walked me through every step, was patient and understanding. You also did the impossible which I wasn't sure could be done, but you did.
Christine
Clayton
Date:
4/27/2026
5
5555555
Very helpful! Thanks!
Tabetha
Morrow
OH
Date:
4/27/2026
5
5555555
Excellent communication throughout the entire process. I never felt like I was left in the dark.
Noah
Alabaster
AL
Date:
4/27/2026
5
5555555
The entire team is incredibly kind, humble, and proactive. They made the loan process incredibly smooth. Even during the night, early morning, and weekends, the team responded to our inquiries promptly. Everyone went above and beyond, putting in extra effort and genuinely helping us as if it were their own application. Keep up the excellent work! Kudos to the entire team. I would work with you again without any hesitation.
FNU
Plainfield
IN
Date:
4/27/2026
5
5555555
Easy to work with
Susan
Roanoke
VA
Date:
4/27/2026
5
5555555
Very quick to respond, easy to work with!
Kristina
Spartanburg
SC
Date:
4/27/2026
5
5555555
Overall great service - attention to detail - excellent communication
Gene
Castle Rock
CO
Date:
4/27/2026
5
5555555
Simplicity of uploading documents and clear communication throughout the process
Courtney
Azle
TX
Date:
4/27/2026
5
5555555
Terri and her team were very patient, infomative and always there when we had any questions and got back to us pretty much right away.
Steven
Red Bud
IL
Date:
4/27/2026
5
5555555
Rob was super helpful throughout the process. He was available whenever we needed his guidance on anything. He was very friendly and you could tell he genuinely wanted to help us buy our first house. All of his employees were just as helpful.
Eli
Roanoke
VA
Date:
4/27/2026
5
5555555
good communication; accessible to us; knowledgeable about processes
Mary Anne
High Point
NC
Date:
4/27/2026
5
5555555
“Very professional and knowledgeable. Always available to answer questions and guided me through every step. The process was fast and easy.”
Partap
Sacramento
CA
Date:
4/27/2026
5
5555555
Communication was great.
Stacy
Saint George Island
FL
Date:
4/27/2026
5
5555555
Dan was always available, explained everything in clear and concise terms. Always available seven days a week. He also patiently guided us technical phases. We would absolutely recommend Dan and Fairway to any friends or family planning a move
Richard
Queen Creek
AZ
Date:
4/27/2026
5
5555555
Great communication
James
San Antonio
TX
Date:
4/27/2026
5
5555555
SEAMLESS! From application process to clear to close (2 weeks ahead of closing) everything and everyone was on point! Easiest purchasing process ever!
Lindsey
Goose Creek
SC
Date:
4/27/2026
5
5555555
Christian was an absolute pleasure to work with very observant, competitive and caring for his clients stands out. I enjoyed working with him on this and look forward to future endeavors.
Christina
Leander
TX
Date:
4/27/2026
5
5555555
Communication, preperation and reliability.
Justin
Parrish
FL
Date:
4/27/2026
5
5555555
The communication and updates were perfect. The team was very responsive and quick. We were able to close in 3 weeks with no issues. The rates offered are very competitive.
Ronald
Louisa
VA
Date:
4/27/2026
5
5555555
Consistent communication and always willing to answer any questions
Luca
Whitestown
IN
Date:
4/27/2026
5
5555555
Matt was incredible to work with from start to finish. This process had a lot of moving parts and, honestly, a lot of stress on our end, and he never once made it feel overwhelming. He stayed calm, patient, and consistent the entire time, which made a huge difference for us. Communication was one of his biggest strengths. He was always available when we had questions, explained things clearly, and made sure we understood exactly what was happening at every stage. Nothing ever felt rushed or brushed off—he took the time to walk us through everything and made sure we were comfortable before moving forward. What really stood out was how understanding and supportive he was throughout the process. We had a lot going on personally, and he handled everything with professionalism and empathy. Even more impressive—he welcomed a new baby during this time and still didn’t miss a beat. He kept everything on track and we closed on time without any issues. He also worked hard to make sure we were in the best possible position financially, helping us navigate numbers, options, and decisions without ever making us feel pressured. It felt like he genuinely cared about getting us into the home the right way, not just closing a deal. At the end of the day, we wouldn’t be in our home without Matt. If you’re looking for a lender who is knowledgeable, responsive, and actually cares about his clients, he’s the one you want on your team.
Matthew
Winter Haven
FL
Date:
4/27/2026
5
5555555
Always a pleasure working with Matt and his team. They are great with the communication and fight for the best deal for you. Highly recommend!
Marcus
White Bear Lake
MN
Date:
4/27/2026
5
5555555
Great communication, and advices. Very helpful in all fields and professional with great ethics.
Daniel
Houston
TX
Date:
4/27/2026
5
5555555
Simplicity and great communication.
Steven
Thomson
GA
Date:
4/27/2026
5
5555555
Overall, you and your team made everything so easy. All of you were very responsive and quick to act. Any information we asked for we always received a straight answer. We are truly grateful for all your help.
Jorge
Eagle Pass
TX
Date:
4/27/2026
5
5555555
I loved how quickly you responded to our concerns. you're attention to detail was awesome.
Anna
Parker
CO
Date:
4/27/2026
5
5555555
Everything was fast and super easy and they commu everything they needed from me when they needed it.
Bryce
Chowchilla
CA
Date:
4/27/2026
5
5555555
Good, fast communication. Reliable and fast answers. No hiccups.
Evan
Olivia
MN
Date:
4/27/2026
5
5555555
Made the process easy and understanding
Samantha
Rogers
AR
Date:
4/27/2026
5
5555555
Very easy to get ahold of the team with any questions to concerns .
Adam
Daphne
AL
Date:
4/27/2026
5
5555555
Cristina is very helpful and takes the time to listen to concerns and explain the process thoroughly. She also follows through when there were questions we had that she couldn't immediately answer
Laura
Weatherford
TX
Date:
4/27/2026
5
5555555
Dan was super amazing throughout the process. He went above and beyond and ensured we were comfortable during the process. He is very knowledgeable and explained all the documents in detail and always has a plan B up his sleeve if plan A doesn't work!
Jerin
Monticello
MN
Date:
4/27/2026
5
5555555
Jacob was great, but underwriters were frustrating to deal with
Kimberly
Kyle
TX
Date:
4/27/2026
5
5555555
Easy process. made sure to explain everything so i was able to understand
Ryan
Canton
OH
Date:
4/27/2026
5
5555555
Always fast, direct, and trustworthy. Used you three times now and will continue to send you our buisness!
Kurt
Maple Grove
MN
Date:
4/27/2026
5
5555555
Eric professionalism is unmatched. His attention to details and his communication are excellent. It was truely great working with him.
Ma-Yama
Tucson
AZ
Date:
4/27/2026
5
5555555
We loved the communication, the patience when we had questions, and the updates. As first time home buyers the whole experience made us nervous but y'all made it easy.
Arliss
Crown Point
IN
Date:
4/27/2026
5
5555555
Always very timely and responsive. Moved up closing to accomodate our medical needs and took time to travel to hospital to close before surgery. Way beyond the call of duty. We are grateful.
David
Lawrence
KS
Date:
4/27/2026
5
5555555
Nicole was extremely helpful throughout the entire process. She was so encouraging and was always availabe to answer any questions we had.
Kalyn
Katy
TX
Date:
4/27/2026
5
5555555
Informative and on it!
Hollyn
Vail
AZ
Date:
4/27/2026
5
5555555
We were advised of the progress almost everyday. The portal made things really easy to submit the information.
Randall
Lakeway
TX
Date:
4/27/2026
5
5555555
very quick with communication (whole team)
Iris
Kenosha
WI
Date:
4/27/2026
5
5555555
Always availabl, worked very hard to meet our financial needs
Alexis
Frankfort
IL
Date:
4/27/2026
5
5555555
Kent was so very supportive, helpful, enlighteneing and patient through through the long and arduous process of buying a house. He always went that extra mile to help and be there for us. So much appreciated!
Gary
Olathe
KS
Date:
4/27/2026
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