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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Fairway Home Connect
Have peace of mind knowing that your utilities can be transferred for you when your closing date is confirmed. Fairway makes it easy to connect your utilities or get them transferred over to your new home.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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At Fairway, people are at the heart of what we do.

Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Serving borrowers is our number one priority
Real Homebuyer experiences from recently closed loans
5
5555555
Shelley was extremely responsive and informative.
Sheldon
Florence
TX
Date:
6/12/2026
5
5555555
Ashleigh was amazing!! She made sure we understood what kind of paperwork needed to be submitted to be able to close on our new house . She went above and beyond to make sure we were informed about every step in the loan process. She even answered our questions after hours and on the weekend
Tara
Indianapolis
IN
Date:
6/12/2026
5
5555555
Communicative, responsive , caring
Miste Erin
Oceanside
CA
Date:
6/12/2026
5
5555555
Great job communicating and staying on top of the process. Knowledgeable team.
Eric
Waco
TX
Date:
6/12/2026
5
5555555
Nevin has quick communication and provided great resources for helping us navigate and understand the mortgage process.
Camille
Angier
NC
Date:
6/12/2026
5
5555555
Thanks so much!
Daniel
Landenberg
PA
Date:
6/12/2026
5
5555555
Mrs Musgrove was professional and quickly helped us get a loan. She kept in close contact and answered all questions in detail.
John
Middletown
OH
Date:
6/12/2026
5
5555555
Easy communication!
Anja
Mandan
ND
Date:
6/12/2026
5
5555555
Oooooooooo
Jeremiah
Brazil
IN
Date:
6/12/2026
5
5555555
Tyler and his team were fantastic to work with! They provided great communication throughout the entire transaction, kept everyone informed every step of the way, and made the lending process smooth and stress-free for our clients. Their professionalism, responsiveness, and attention to detail helped ensure we closed on time without any issues. I truly appreciate Tyler and his team’s hard work and look forward to working together again on future transactions. Highly recommend!
Ashley
Date:
6/12/2026
5
5555555
Patient, knowledgeable people, very kind staff. Could not have asked for a better team.
Cheryl
Crystal
MN
Date:
6/12/2026
5
5555555
Smart, helpful, going right directions grom begins!
Kseniia
Portland
OR
Date:
6/12/2026
5
5555555
As a Realtor, I recently had the pleasure of working with Tim Lambert on a transaction with first-time homebuyers, and I couldn't be more impressed with the experience he provided. Buying a home for the first time can be overwhelming, but Tim Lambert made the financing process smooth, transparent, and stress-free from start to finish. He took the time to educate my clients, answer every question with patience, and ensure they felt confident throughout each step of the loan process. His communication was exceptional, keeping both my clients and me informed at all times. Tim was proactive, responsive, and consistently went above and beyond to make sure everything stayed on track for a successful closing. Most importantly, my clients felt supported and valued, which made a lasting impact on their home-buying experience. I highly recommend Tim Lambert to anyone looking for a knowledgeable, trustworthy lender, especially first-time homebuyers. I look forward to working together again on future transactions!
Shelly
Fort Worth
TX
Date:
6/12/2026
5
5555555
Kept us informed to the
Thomas
Bountiful
UT
Date:
6/12/2026
5
5555555
Easy process
Arrington
Pike Road
AL
Date:
6/12/2026
5
5555555
Good updates and communication . Answered all questions very timely
Terri
Freeport
FL
Date:
6/12/2026
5
5555555
Everything was fast easy and painless
Wesley
Henrietta
TX
Date:
6/12/2026
4
4444444
People that we worked
Melvin
Boise
ID
Date:
6/12/2026
5
5555555
They were all really nice and I felt like they had my best interest at heart.
Cristobal
Spring
TX
Date:
6/12/2026
5
5555555
Randy was very helpful, friendly, and attentive. He made the experience easy and enjoyable, and his excellent customer service is what made it great.
Pablo
Tomball
TX
Date:
6/12/2026
5
5555555
The whole experience was very smooth, and everyone on the team was very friendly, knowledgeable, and helpful. I would definitely use the Fairway Mortgage team again for future projects!
Michael
Westfield
IN
Date:
6/12/2026
5
5555555
Tyrell was awesome on every level
Walter
Grants Pass
OR
Date:
6/12/2026
5
5555555
Was always responsive and was on top of everything
Michael
Villa Rica
GA
Date:
6/12/2026
5
5555555
Communication
Arthur
Franklin
NH
Date:
6/12/2026
5
5555555
Great customer service.
Brittany
Antioch
IL
Date:
6/12/2026
5
5555555
Jsutin is a no nonesene get things done person.
Michael
Dorchester
MA
Date:
6/12/2026
5
5555555
The communication and updates throughout the home buying process was incredible. Breaking down our options and answering all of our questions. Communicating with us and our realtor was smooth
Allec
Earl Park
IN
Date:
6/12/2026
5
5555555
I enjoyed how much you were available, taking care of my business within short period of time, I felt prioritized. I will definitely look to have you take acare of my another business
Arkadiusz
Stansbury Park
UT
Date:
6/12/2026
5
5555555
I would defer to Jacob since he was the one who mainly handled mortgage related items and conversations
Madison
Shakopee
MN
Date:
6/12/2026
5
5555555
made overall process very easy
Julian
Marana
AZ
Date:
6/12/2026
5
5555555
Communication only when necessary. consistent updates on where we were in the process. quick and upfront needs in a kind manner were greatly appreciate.
Nathaniel
Arlington
TX
Date:
6/12/2026
5
5555555
Constant communication, diligence . Welcoming
Dakota
Westfield
IN
Date:
6/12/2026
5
5555555
Good communication
Elma
Killeen
TX
Date:
6/12/2026
5
5555555
Everything was first class
Douglass
Burleson
TX
Date:
6/12/2026
5
5555555
Justin is the best and he is great at what he do!! And he made this process super smooth and was easy to work with, Awesome dude!!
Ricky
Atlanta
GA
Date:
6/12/2026
5
5555555
Bob answered all my questions and what he couldn't he found out and let me know he made the process as painless as he could and was a great
Timothy
Necedah
WI
Date:
6/12/2026
5
5555555
As first-time homebuyers, we had a lot of questions, and Dominick was incredibly patient and helpful. He took the time to explain everything clearly, responded quickly whenever we needed guidance, and was simply a pleasure to work with. We couldn’t have asked for a better experience.
Shelby
Laramie
WY
Date:
6/12/2026
5
5555555
Communication was always great, not once was I worried about something falling behind or not hav everything I needed.
Angel
Kilgore
TX
Date:
6/12/2026
5
5555555
Zach was extremely efficient and responsive to all our questions. He made the process go very smoothly. We would highly recommend Zach and Fairway Home Mortgage to others.
Sandra
Woodbury
MN
Date:
6/12/2026
5
5555555
Thank you for your guidance and support in helping me navigate the right path and explore my options. Most importantly, I appreciate your honesty and integrity over the past few years. I am truly grateful for your advice and referrals. Thank you for your understanding and support.
Eeleen
Norwell
MA
Date:
6/12/2026
5
5555555
Dennis was proactive, available, and made understanding the loan process easy as a first time buyer. Excellent customer service and I would absolutelly recommend him.
Simon
Fredericktown
OH
Date:
6/12/2026
5
5555555
This part of the buying a house can be very stressfull & to be honest quite violating, somehow Jeff & Amy made it super easy, less painfull stress free, & very efficient. I will definitely use them again in the future.
Deanna
Butler
TN
Date:
6/12/2026
5
5555555
As a first time homebuyer, I was overwhelmed by the thought of getting a mortgage. Luckily, I worked with Chris. He took the time to explain every single step of the process, answered endless questions with patience, and made sure I felt confident and comfortable from start to finish.
Zachary
Willoughby
OH
Date:
6/12/2026
5
5555555
Shelley made it a priority that we understood the process and were comfortable with it. She had no problem with all the questions we had and took the time to explain everything in detail.
Emilio
Temple
TX
Date:
6/12/2026
5
5555555
Robin is extremely knowledgeable and thorough. I have purchased many homes and this was by far the smoothest transaction to date. I would recommend her to anyone.
Brandi
Peoria
AZ
Date:
6/12/2026
5
5555555
Josh was a pleasure to work with from the get go. He answered my questions quickly and did a great job of explaining concepts to a first time home buyer. His patience is likely his best attribute; especially when the person he is speaking with knows very little about loans and mortgages. Thank you Josh for keeping us on the ball and for never coming across as overbearing.
John
Seattle
WA
Date:
6/12/2026
5
5555555
We had such a great experience! Every question we had was always answered well and with no room for confusion. As first time home owners there was a lot we were unsure about but everything went very smooth working with this team and make the process so much less stressful! I would highly recommend people who are in the process of wanting to buy a home to here.
Hailey
Chisholm
MN
Date:
6/12/2026
5
5555555
Commuication was great, people he references worked out well, platforms were easy to use . All our questions were answers thoroughly and with great thought . All around great experience
Bryce
Fort Collins
CO
Date:
6/12/2026
5
5555555
Jason and his team were always available and provided quick responses to all correspondence sent their way. They made the home buying process as seamless as could be and we couldn't be happier.
Jacob
Shakopee
MN
Date:
6/12/2026
5
5555555
We had a wonderful experience working with Shelley. Her communication was excellent from start to finish, and she was incredibly knowledgeable about every aspect of the mortgage process. She was always patient with our many questions and took the time to ensure we understood each step. We truly appreciated her professionalism, responsiveness, and dedication to helping us through the process.
Lindsay
Florence
TX
Date:
6/12/2026
5
5555555
The positive approach
Shirley
Tucson
AZ
Date:
6/12/2026
5
5555555
We was able to be hands off thru most of the process allowing us to not stress the prochess
Dalton
Hallsville
TX
Date:
6/12/2026
5
5555555
The whole process was quick and painless
Oscar Fernando
Johns Creek
GA
Date:
6/12/2026
5
5555555
John made this process very simple and smooth. He was easily accessible and responsive. He even answered a call while at medical appointment right before a a procedure. Not many people would have answered! Thank you John and the whole team at Fairway Home Mortgage! Sincerely, Maciek and Pamela Szymecki
Maciek
Portland
CT
Date:
6/12/2026
5
5555555
Amey was on top of everything and was able to walk us through buying our first home! She answered all of our questions and was very helpful!
Tyler
Silverton
OR
Date:
6/12/2026
5
5555555
Kelly is friendly and was very responsive to me whenever I had questions. In return, I tried my best to do the same whenever something was needed on my end. Her assistant, Kara, was also pretty good at filling in where she was needed. Though the process was stressful, Kelly gave me hope to not give up and just take everything one step at a time. I really appreciate everyone at Fairway who had a hand in my home buying process, whether it be big or small!
Alandis
Anderson
IN
Date:
6/12/2026
5
5555555
Excellent communication! I was confident throughout the entire process and felt she was working diligently on my behalf. Although this was my first experience buying a home, I can't imagine a smoother one. Highly recommend, and if I'm ever in a position to purchase another home, I would most certainly reach out to Denise!
Kristin
Clemmons
NC
Date:
6/12/2026
4
4444444
Did great work for us
Alexandra
Hurst
TX
Date:
6/12/2026
5
5555555
Attention to detail was top notch and the communication was excellent
Sean
Peoria
AZ
Date:
6/12/2026
5
5555555
She made it very easy for us as first-time homebuyers. We didn't have a clue what we were doing but she answered every question and took care of everything!
Megan
Evanston
WY
Date:
6/12/2026
5
5555555
Sean was very responsive to our many questions and explained each step in the process very clearly. Amazing how seemless it was. Plus he is super nice.
DIANE
Menomonee Falls
WI
Date:
6/12/2026
5
5555555
Very helpful with us buying remotely!
Christian
Leesville
LA
Date:
6/12/2026
5
5555555
Everything lined up pretty well despite minor hiccups but it was great regardless
Alexander
Austin
MN
Date:
6/12/2026
5
5555555
Amanda Kept close contact . She answered every question. She was Professional. She did everything in a timely manner and she was kind❤️ Thanks Amanda
Rachel
Middletown
OH
Date:
6/12/2026
5
5555555
Drew was incredible. he walked us through every step, gave us multiple options to help fulfill our needs. Was realistic about what we could and could not do. He took what felt like a daunting burden and made the process easy.
Matthew
Hampden
MA
Date:
6/12/2026
5
5555555
Jeff and the team were super responsive and knowledgeable. They made everything super easy and quick. We couldn't have been happier with thos the service and support we received.
Kristin
South Windsor
CT
Date:
6/12/2026
5
5555555
Courtney was amazing to work with! She made things easy.
Brittanie
Franklinton
NC
Date:
6/12/2026
5
5555555
Scott was always on top of everything regarding our townhome purchase, kept us up-to-date and answered all our questions.
Suzanne
Yorkville
IL
Date:
6/12/2026
5
5555555
From our first conversation to our last, the level of professionalism, knowledge, and willingness to take the time to answer every question was outstanding. Your team made the home-buying process easy to navigate and truly a pleasant experience. I learned that mortgages are about much more than interest rates and paperwork — they are a long-term commitment that will impact us for years to come. Having a strong pre-approval letter also demonstrated to both the seller and their agents that we were serious buyers with the intent and ability to purchase a home. I highly recommend this team to anyone looking for exceptional customer service, extensive knowledge, and support throughout the entire home-buying process from start to finish.
Susan
Baldwin
MD
Date:
6/12/2026
5
5555555
Jamie and his Fairway team followed through on their promise during our entire loan approval process. One on one, effective, issue specific service is what we were provided. When I called with a general question or needed assistance with short suspense items Jamie and his team were there for me. My wife and I had a complex approval process requiring A LOT of specialized knowledge. This was not a problem for Jamie....he found us a way forward and delivered as advertised. Thank you. - Jon
Jonathan
Woodway
TX
Date:
6/12/2026
5
5555555
I think your accessibility, being able to text or call to ask questions & getting a fast response. Also what I think made it great was that it was relational, not purely business driven. Where we moved from isn't very relational so that was refreshing.
Christie
Waco
TX
Date:
6/12/2026
5
5555555
Super helpful!
Jordan
Omaha
NE
Date:
6/12/2026
5
5555555
Andy was a great communicator Responded in a timely manner and kept us informed along the way
Adam
Kansas City
MO
Date:
6/12/2026
5
5555555
Great communication and organization!
JAMIE
Boonton
NJ
Date:
6/12/2026
5
5555555
Tyrell and Lori made it great! Great communication. Easy online application and process. Up to date notifications. Quick responses. Thank you!
Kristy
Terrebonne
OR
Date:
6/12/2026
5
5555555
We cannot recommend Alli enough! She helped us purchase our first duplex, and we loved working with her so much that there was no question who we would use when it came time to buy our forever home. Throughout both home purchases, she was knowledgeable, responsive, and always available to answer our questions. She made the process feel smooth and stress-free and truly had our best interests in mind every step of the way. We are so grateful for her guidance and support and would highly recommend her to anyone looking to buy a home.
Morgan
Date:
6/12/2026
5
5555555
From the beginning Chris had great communication, he was personable and professional at the same time. I felt like I was very informed with the whole process and if at any time I had questions Chris always explained everything in detail. What felt like an impossibility at first turned out to be a possibility in the end and Chris was a big part of that feeling. Thank you Chris for everything.
Daniel
Parma
OH
Date:
6/12/2026
5
5555555
The thoroughness and complete knowledge of the process
Richard
Safford
AZ
Date:
6/12/2026
5
5555555
Very helpful and informative! Consistency was key for me and Jonathon helped keep me on track! Would work with him again!
Payton
Bryan
TX
Date:
6/12/2026
5
5555555
I received timely responses to all my calls and emails. The entire staff was friendly and knowledgeable.
Kenneth
Randallstown
MD
Date:
6/12/2026
5
5555555
Kim made things so easy for us! She explained things to me so that I could understand them and put my mind at ease. She was extremely reliable and was easily reached! She is the best! I would recommend her to anyone :)
Caitrina
Jacksonville
FL
Date:
6/12/2026
5
5555555
Everything
Robert
Gardendale
AL
Date:
6/12/2026
5
5555555
Quick responses . There was some struggles with being on leave but continued to work to get what was needed
Danielle
Waconia
MN
Date:
6/12/2026
5
5555555
Received Great Service from Aurel. Very professional, efficient and knowledgable.
ROZETA
Elmhurst
IL
Date:
6/12/2026
5
5555555
Bowen is very professional and always puts the customers best interest first
Diana
Valdosta
GA
Date:
6/12/2026
5
5555555
Mike explained everything so clearly and really empowered us throughout the process. He took the time to answer our questions and made sure we understood each step. The process was also very simple and straightforward. It was honestly the easiest part of buying our home.
Valeria
Milwaukee
WI
Date:
6/12/2026
5
5555555
Your communication was timely and made the process go smoothly. You walked us through each Step and made it a good experience.
Caitlin
Rock Hill
SC
Date:
6/12/2026
5
5555555
Jennifer was great to work with throughout our mortgage process. She was professional, responsive, and always quick to answer our questions. Her communication was excellent, and she made the entire experience smooth and stress-free. I would highly recommend her to anyone.
Grant
Layton
UT
Date:
6/12/2026
5
5555555
Dan DiMaria is absolutely amazing! He was a true partner throughout the process and provided excellent customer service. He was always patient and receptive to my questions, no matter how many or how dumb, and always answered in ways that made complicated things easier to understand. He is the best!!
Christy
Skokie
IL
Date:
6/12/2026
5
5555555
Tim was great in the whole process and made me feel very ease
Michael
Overland Park
KS
Date:
6/12/2026
5
5555555
Todo el proceso fue más fácil , con la guía de ustedes . Muy agradecido y 100% recomendado
Juan
Mchenry
IL
Date:
6/12/2026
5
5555555
The process was so easy and smooth. All of our questions were quickly answered. Being a first time home buyer was intimidating, but our experience was easy!
Landon
Evanston
WY
Date:
6/12/2026
5
5555555
She was very helpful and provided a lot of help through the whole process.
Andrew
Dayton
OH
Date:
6/12/2026
5
5555555
Thank you for your communication
Amanda
Palm Harbor
FL
Date:
6/12/2026
5
5555555
Crystal is the best there is, very attentive to my clients and I know she's going to work to get them the best deal and locked at the right time.
Maria Jones
Temple
TX
Date:
6/12/2026
5
5555555
step by step process was a smooth transition. easy to understand. everyone was very pleasant and comforting.
Vanessa
Austin
MN
Date:
6/12/2026
5
5555555
The kind and prompt communication made it easy for us to ask important questions and feel like we had a good understanding of the steps of buying our home.
Emily
Lawrence
KS
Date:
6/12/2026
5
5555555
Everything was communicated clearly and was easy to understand. we were Kept updated with what was happening with our loan application constantly making it feel less daunting.
Avery
Victoria
TX
Date:
6/12/2026
5
5555555
Sandy and her team are extremely communicative and pro-active, and kept me briefed on where I was at in every step of the mortgage process. Sandy and her team facilitated an extremely smooth process from my initial application through closing.
Laura
Lawrenceville
GA
Date:
6/12/2026
5
5555555
Communication
Mercedes
Grand Island
NE
Date:
6/12/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
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Toll Free: 800-201-7544
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Hotline: 855-920-0002
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Toll Free: 877-699-0353
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