amazing service very polite and overall smooth process

Communication, clarity and simple process

Korey's knowledge and professionalism was outstanding.

Very seemless, easy process.

Excellent communication and overall experience

Communication every step of the way. I never had to ask for status - everything was updated through the app. If I *did* have further questions my loan officer and his team always answered my texts and/or emails promptly. It was truly the easiest financial transaction we've completed.

i did like some parts of the communication

Effective communication, timeliness, realistic expectations. Amazing! 10/10!!

Miranda went above and beyond during the whole process. Always made herself available to answer any questions and was always a pleasure to talk to from beginning to end! Very satisfied customer!

Professional service great advice and friendly staff

Our experience was about 5 months total. Craig helped us every step of the way. He was patient and explained every situation that arose.

Everyone was very helpful, professional, and friendly. They made the whole process smooth and easy. I really appreciate their excellent communication, patience, and support. It was a wonderful experience!

Tim was absolutely outstanding throughout the entire home-buying and closing process. I honestly couldn’t have asked for a better loan officer. He went above and beyond my expectations in every possible way. He was incredibly professional, knowledgeable, patient, responsive, and supportive. He took the time to explain every detail, answered all my questions promptly, and made sure I felt informed and confident at every step. What truly sets Tim apart is his dedication, attention to detail, and genuine commitment to helping his clients. Buying a home can be stressful, but Tim made the entire process smooth, organized, and much less overwhelming. He worked diligently to make sure everything was handled properly and that we successfully reached the closing. I am truly grateful for all his hard work and exceptional service. Tim is not just an excellent loan officer; he is someone who genuinely cares about his clients and takes pride in what he does. I would highly recommend Tim to anyone looking to purchase a home. He deserves the highest rating possible. Thank you, Tim, for making this such a wonderful experience!

a few things lack of communication with Donna Joe had to reach out to different people to get answer. We knew things before Donna. lack of communication about the furniture in the house, all was donated . this is the biggest concern . We own a house that we can not enter. wth is that! We are being charged a full month mortgage and we can't even get In . what rights do we have? You guys already cashed the 8200. Check I gave you, and we got a house we can not enter. I am extremely upset!

our experienc was very awsome. any and all questions were answered no mater how many times we ask . quick on the replies and overall applicatio.

The team made our house buying experience smooth and stress free. Their professionalism and effective communicate was key to this wonderful decision. Each member of the team was understanding and very easy to work with, especially Ms. Carrie Bishop. She was truly fantastic!

He is very professional and ask for a lot of paperwork but overall he is brilliant

Clear info every step of the way

I was a nervous first time homebuyer as imaginable. Your team made this process so smooth and were always there to answer any questions I had. I heard buying a home would be the most stressful time of my life.. Not with your team! So grateful for the assistance & support I received throughout the entire process. Special shoutout to Steven, absolutely wonderful guy to communicate with. 10/10 recommend!

Always available

Lorna is very sweet and easy to work with . I always enjoy working with her

Johns team was very helpful and kept us in the loop throughout the whole process.

Mike, Gus, and the rest of the team were friendly, helpful, and always available. They moved quickly when needed, provided regular updates, and had an open line of communication making the whole process smooth and easy.

Brian was helpful throughout the whole process. He was always available to answer questions and made the home buying process surprisingly easy. He was on top of all the documents and helped us navigate through some tougher circumstances when dealing with CHFA. I wish I could buy another house just to work with Brian again.

Clear communication

speedy closing

Quick responses

Terra above and beyond any expectations I had a mortgage broker thank you Tara!!!

Excellent customer care and support!!!

Great job

Sams a great guy and is easy to talk to and he's got all the answers

the process was so fast and smooth and everything was on time my closing date was never pushed everything went through fast, the process they use is very easy and simple as well

The loan process was a breeze. We had problems with Title and Tyrell explained things to me that others couldn't. She went out of her way to get answers and was on top of her game. She really went above and beyond for us.

Communication was the key. The team was higly proactive in achieving the goal.

The positive interactions with all the sayff to help us with our question.

Ty was absolutely wonderful to work with and was spot on regarding communication and quick replies.

This is a very professional, attentive, and well-organized team. Thank you all, and keep up the great work—thanks for everything!

Everyone communicated so well and made it all go as smooth ss possible!

Juli answered all my questions. She helped me understand the process and what comes next. There's nothing she didn't know. I'm impressed by her knowledge. I trusted her with my financial situation. She's a super star!

Kelly answered all my questions and concerns about the buying process in a professional and timely manner. She was always available for reassurance when I became anxious about the process and fully explained the process so I knew exactly what to expect along the way.

Brian found my dream house. He also did everything to make it a reality. He guided me through the entire process from start to closing.

The follow ups and customer service was excellent!

Ashton Brooks provided outstanding service throughout our home-buying process. Ashton was professional, knowledgeable, and attentive, making sure we understood each step along the way. Communication was excellent, and Ashton was always responsive to our questions and concerns. The entire process was handled with care and professionalism, which gave us confidence and peace of mind during such an important financial decision. We truly appreciate Ashton’s dedication and commitment to helping us achieve our goal of purchasing a home. I would highly recommend Ashton Brooks to anyone looking for a dependable, knowledgeable, and exceptional loan officer.

Charlie went above and beyond to get everything done smoothly and efficiently. Very informative and responsive the through the entire process.

Adeline Is always personable and goes out of her way for us! We just love her!

Yes excellent

Regular communicatio, responsive, organized

Maggie and Ashton made this process extremely easy for us first time homebuyers. They answered any question at any moment. Got stuff done quickly. All while being very warm and welcoming. If i had to do this all again, I would choose them to assist.

The Heichel Team brought me in with open arms and never let go! The first few words I heard from them at that original phone call was "oh we got this!" and they never let that down. The work they do is incredible and I'm so appreciative of how hard they worked to make everything work for me! I'm so lucky to have got to work with them, they're amazing people, and they kept me in the loop EVERY step of the way! Look no further!!

Fast response! Able to answer all the questions We had. Best service thank you

Great communication

Joe was very helpful and worked very diligently on our behalf. He always answered all our questions and made sure we had a good outcome.

The quick and hard work that was put in to getting us approved and in to our home.

I've been working with Miranda for about 2 years to get myself to where I needed to be to purchase my home . Throughout the whole process she was available if I needed her and she helped me create a plan to be able to complete the process and finally after almost 2 years I have been able to purchase my home. There were many ups and downs with the property I purchased but Miranda was right there with me through it all. I highly recommend Miranda!

Lori and the team made all of the steps super easy and were always extremely approachaband supportive especially for a first time home buyer like myself .

Christian was incredibly responsive and very helpful. As a first time homebuyer he made the process very easy!

Matt was very transparent with us throughout the process and patient while we worked through our end of the transaction.

Friendly and very knowledgeable staff.

Jason worked with us. He was so willing to help us get into our new home. Walked us through everything and answered all my questions about buying our first home. He was kind and never made me feel like this was impossible

Nate had great communication, he went out of his way to get things moving along as quickly as possible, and I love that he had weekly checkins with me. Also, compared to other lenders i've talked to he was more than willing to do whatever it takes to get me into my house! He also is very open to questions and concerns which is great because not a lot of lenders are.

Communication was on point!

I was able to ask any question and get assistance with it. She had at a minimum weekly communication with it usually more often based on requirements and documentation needed. She explained each step and process making everything understandabl.

The full end to end experience, Rick was there for the whole way!

quick great communication, honest, helps us through the entire process and an outstanding experienc!!

The process was easy, and there was full transparency and trust building the entire time.

Excellent communication and transparency throughout the process. Responsive to questions and patient. Took extra steps to resolve problems with the VA appraisal issues.

They are pretty good guys and they know what they do on this process

Michael made the process so simple and easy as it could be for a first time home buyer . communicative quick and direct with any questions and all around with the whole process .

The whole team was amazing! I love that everyone made our account feel as important as it was to us. I loved the communication throughout the entire process and how quickly our questions were answered.

My exper was quick and painless, we even closed on the home early

Very professional and friendly. Always answered every question and explained everything to us.

He answered all our questions and was super helpful when I was struggling with the documentation types and even walked me through it in the phone, but never made me feel dumb and was so supportiv.

communications, efficiency, professionalism.

Professional Quick responses and easy to understand communication.

Justin was easy to reach with questions and kept us informed every step of the way. I would happily refer family and friends to him.

pretty seem less process and communication was fantastic!

Such a professional operation! The entire peocess was skiith as silk.

Troy was easy to communicate with. If you had any questions, he would answer you right away. He was easy to get into contact with. Troy was great to work with and I would recommend anyone who is looking for a home loan to contact him or the team. Thank you very much and I cannot wait to start my new chapter in my life with the Amazing house that we had purchased.

The kindness and knowledge made me feel secure in this life changing event! Thank you !!

Mackenzie and the team made the entire homebuying process smooth, easy, and stress free. Their excellent communication, professionalism, and attention to detail kept everything flowing seamlessly from start to finish. I truly appreciate their support and would highly recommend them.

The communication throughout the entire process was outstanding! I worked with Catie the majority of the time, and she is hands down the BEST! From beginning to end, she was incredibly knowledgeable, responsive, patient, and genuinely invested in making sure we had the best experience possible. As first-time homebuyers, we had so many questions, and Catie always took the time to explain everything thoroughly and make sure we felt comfortable and confident every step of the way. She was always one step ahead, kept us informed, and made what could have been a stressful process feel incredibly smooth and seamless. You can truly tell she cares about her clients and takes pride in what she does. We couldn’t have asked for a better lender to guide us through such an important milestone. We are beyond grateful for Catie and would recommend her and the team to anyone looking to purchase a home!

Angela was great! Got to closing!

Great to work with Mark. He was responsible and responsive. Easy process with Mark. Even my broker said she was going to add him to her lender list of preferred lenders

Quick response and making this a success

Ease of the process for a first-time home buyer. Great communication and help of understanding what i was agreeing to and signing every step of the way. Consistent updates as the process went on so I'd be on the same page.

Marina is an excellent communicator. She was responsive, professional and an effective problem solver!

Val is exactly what made it great

The entire team was wonderful. Great and clear communication. Helpful information. Educated advice. Timely responses. Friendly service. Overall excellent experience!

Muy agradecido

Firm but not pushy reminders about documents that needed to be submitted or signed Very helpful and informative answering questions about my VA loan Took longer to close than anticipated but stuck in there with me and got me to the finish line?

Very timely. Answered our questions. Communication was the key Thanks

Buying my first home was a daunting and overwhelming experience. Chris guided me through the process with patience and clarity. He was able to work around my schedule, available when I needed, and communicated clearly. He went above and beyond and I'm extremely grateful for all his help through one of the biggest things I'll ever do in my life.

Thank you Lisa!

Simple, Quick!

Scott made the home buying experience much smoother than I ever expected. His responsiveness and knowledge helped my wife and I buy our first home!

Lisa was attentive, informative and went above and beyond by walking me through each step and being available at a moments notice, I am very fortunate to have Lisa in my corner.

Lyndee and Carlee so organized and on top of all the details. Excellent communication with both of them.

Frank was always knowledgeable, prompt and able to pivot when required to keep this process on track. His ability to listen and always guide was invaluable. Thank you Frank for bring professional and easy to witk with!

The quick response and efficient closing needed for our purchase

The communication was great. I had no problems getting in contact when I needed to.