Frank did interceed with the underwriter when that person apparently did not understand our situation.

Fast responses . Quick turnarounds

Every worked out fine.

Everything worked out fine.

I Felt comfortable asking questions

The entire process from start to finish was organized and seamless .

Garett is always very helpful with advice and very responsive to any questions we have

Andrei is highly competent and was extremely responsive to our needs.

Always willing to answer all my questions. All estimates and guidance were right on.

Gary is great at what he does! We knew that from a previous purchase. We had a difficult situation and Gary was kind, caring, and understanding. Gary's knowledge and expertise throughout the purchase made it possible for us to get through one of the toughest parts of our lives. We have had a blessing in our storm. We will definitely refer folks to Gary and Fairway. If we ever are blessed to purchase real estate again , we will definitely call.

Alex was fantastic at communicating throughout the process. Everything was so seamless and she was very organized and detailed with everything!

Haley is very experienced and personable. What a great person to work with!

Tara has been wonderful to work with!

Jonny was very communicative & always responded quickly to my questions via text or phone call. I appreciate the work he did too find grants and discounts I didn't know about. Also, he's just a fun guy!

The consistent communication i was able to have with Greg. I was able to rely on Greg's knowledge with home mortgages and buying houses whenever I needed it. He was always a phone call or email away and never had to wait long for a response. Eventually in the process of buying my first home i had to trust Greg and ask for advice and I'm glad I trusted him because I got a heck of a deal.

Very attentive help sa staff!

which the entire transaction took place from start to finish very professional!

Aaron is a great communicator. He was available to answer questions at any time, making him very easy to work with. We had a great experience withi him!

Vito is the best

Spencer was on top of things and kept me informed during the process. This the second loan we have done through Spencer and would Highly recommend Spencer in the future.

Awesome communicator and turned around time was amazing. Very knowledgeable as well.

You're communication and attention to detail really made the process go smoothly. Doing all of this for the first time, you made this process super easy and explained things when I did not understand them .

Great people from start to finish! Easiest pricess I've ever experience!

Mr. Black was clear, thoughtful, and quick. He was patient and available.

Great customer service and responded to any questions immediately.

Excellent communication and quick turnaround

Very quick escrow. Roger and team pinged us just enough to ensure things ran smoothly without us becoming the bottleneck. Kept us on track.

Ms. Ozzy had a great level of communication with her team and I. Everything needed for the process was requested and delivered with ease.

jenna was amazing to work with and made the process super easy and was always amazing with answering any questions!!

Garrett made the whole transaction seemless

Very responsive and thorough

The communication and insight on everythin, easy going process

Great communication, transparency, direct and fast.

Quick responses, very very fast processing. Minimal words gets the job done - great understanding of the process.

I had a hard time understanding various things and Lynn was incredibly patient and explained it to me in multiple ways so I coild I could fully understand all aspects of it!

Melanie and her teams efforts to get through financing a deal that was very difficult , relative to a normal transaction, were exceptional. Having done numerous real estate deals in my career this was probably the most cumbersome, and they handled it from start to finish in the most professional way possible!

Shelley was available and responsive. She always took time to answer our questions and check in. Her team made everything as smooth and easy as possible.

Personal service and determination to do things quickly and thoroughly.

Diann, is very responsive to emails and works magic to get you the best deal possible!

She was alw looking for something better for us and not just taking the easy way .

We were able to turn around a very quick closing with essentially no delays, hangups, or issues. Everything was super smooth and we felt well informed about our options and our approach. Thank you!

Bill and his team made our first home-buying experience a breeze! As young buyers, we had been anxiously approaching the home-buying process with nerves and trepidation. Bill immediately quelled our apprehension by walking us through the entire buying timeline step by step. We provided some numbers we felt comfortable with and he got his calculator out and worked his magic. Believe it or not, the home we ended up buying matched those numbers almost to the tee! Special shout out to Amy Eaker who facilitated a lot of the documentation leading up to the loan approval. She was very attentive, responsive, and an overall delight to work with!

Communication; quick responses to questions & needs; knowledge; he lives in Wisconsin and loves the Green Bay Packers!

Ben's knowledge and hard work makes him a great lender! He's prompt knows his stuff and has a great personality. He has very many great qualities and learned a lot of stuff throughout his years growing and becoming a better him great communication skills and people skills also understands white collar and blue color lifestyles so that puts him in a category that most aren't. It was a pleasure working with him and it went very smooth throughout the whole process.

Clear instructions that were easy to understand made the entire process quick and painless.

Kyle was wonderful through the whole financing and closing process. He was in contact with us continuously to meet our needs. He made sure we had the knowledge neccesary for everything that we needed to know dealing with financing, payment, appraisal, closing costs, and many other aspects of the process. After closing Kyle let us know that he would be there to help us with anything else we needed due to the buying of our new house to literally anything else that could come up. We highly recommend Kyle, and we are grateful that he is here to support us!

Responsive and personal staff, able to move quickly

Made the process so easy. Streamlined everything online. Always kept me updated . Thank You

Caroline is very thorough and found us a down payment assistance loan even when we thought that was not an option for us. Caroline also was very diligent with the process and answered every question.

Jeremy and Christy went so far out of their way to make the process smooth, easy, and held my hand through the whole process. They are the most incredible team (as well as people in general) and I have dealt with. I feel so lucky to have been able to work with them. They TRULY care and I would recommend and will recommend them to anyone and everyone I know.

Matt Brua and his team were great to work with . They Explained every step of the process and were always available to help answer questions .

The quick work and response from your team throughout this process

The communication, knowledge, and friendliness was great! This was my first time buying a house and I was given lots of helpful information and never felt lost. thank you for your awesome help!

Great communication - quick to respond and let us know what was happening at all times.

Greg had great communication and was always fast to get back to me with any questions I had.

No matter what day what time i would ask ?s or need help Qzzy was on it! Even on days ahe was on her personal time! Open communication very detailed explanations so i understood everything !

Tara was amazing. She gave us our options and took the time (a few times, at that) to explain everything to my husband and I so that we understood our choices. She went above and beyond responding to all of my phone calls and emails. This was our first time doing anything big like this and she made it as seamless as possible. With her on our side, it really took the anxiety out of this whole process because we knew that she was going to handle it, and she did. Our loan was processed in record time, and we cannot thank her enough!

Bryan is professional, knowledgeabl, kind, and speedy . His work ethic is impeccable . In addition to Bryan, Quinn did an outstanding job supporting him . Both are an excellent representation of FHM. ⭐️⭐️⭐️⭐️⭐️

Ted is a GREAT person to work with!

Jason was super during the whole process...always advised us for anthing upcoming, changes in numbers, and was always available for consul. He was very professional and a true gentlemen...he even went to the closing with us. I would definately recommend Jason to anyone going through this process...He is a true professional. Thank You Jason!!!

kept in regular communication .

Jason was able to answer all my questions that I had in a timely manner.

It always felt like we were talking to friends!

Very "on top of things" if we had a question it was answered right away. Very friendly and professional. It was a joy to work with

There was excellent communication from Jamison's team! We were always in the loop in every aspect of the process. It was a very smooth process. I am happy we chose Jamison and his team to help us navigate our journey of home ownership.

Am writing to express my sincere appreciation for the outstanding service provided by our loan officer Aurel Maranda during our recent loan application process. From our very first interaction,he demonstrated exceptional professionalism, knowledge, and dedication. He took the time to explain every step clearly, answered all of my questions patiently, and made what could have been a stressful process feel smooth and manageable. His attention to detail and prompt communication made a significant difference in ensuring everything moved forward efficiently. It’s rare to encounter someone so genuinely committed to helping clients, and I felt fully supported throughout the entire process. Thanks to Aurel I was able to complete my loan with confidence and peace of mind. I believe outstanding service should be recognized, and I want to commend Aurel Maranda for going above and beyond. I would not hesitate to recommend him and your institution to anyone in need of loan services.

Very quick to respond and always found a solution to our problems

Chad is GREAT with a capital Grrrrrrrr. The loan process was quick and simple and I will keep asking him for money every time I buy more houses to add to my collection.

Through two home purchases and most recently an IRRL refi, you and your team have always provided excellent service and communication. Your patience in explaining all of the minute details has always given use the utmost confidence in our decisions. Thanks again for being our Mortgage Broker!

Christian stayed on top of the market and ran numbers on various options for us to review

Juli was excellent

Too lengthy and tedious

Great communicatio, every time I reached out I received a response very quickly!

You help us understand different loan options, prepared application, and ensure to meet all lending requirements.

Communication and willingness to make it work, to do things that were not necessarily his responsibilities, but it did not matter to Shawn.

Haven worked swiftly to get us approved and processed. It only took 15 days from the time we put an offer on a house to close. And he made it look and feel so easy. The team communicated very clearly, the technology was easy to use, and every step was complete with true professionalism

The service was great — everything went smoothly and was much easier than my last mortgage experience.

Explained everything very well and it was a simple process

Everyone I spoke with was pleasant and professional. I like that the SMS/text dialog that I communicated through was visible to multiple team members so that there was more than one person made aware of my outreach or response, making for timely replies from the office.

Communication.

Communication, assistance, motivation for success and overall supportive business rapport.

Communication and overall helpfulness throughout the process and good knowledge of va loans.

Caroline was incredibly knowledgeable and helped us ensure we had everything needed for closing!

worked with me quickly, was a great communicator and understood that I was looking for the best rate.

From start to finish the team made themselves available to me without hesitation. I always received the information and guidance needed. Extra shout outs to the weekend warrior who helped when Carrie was out of town, Carrie and Kara!!! Those 3 ladies kept me informed and feeling sure every step of the way!

Cassie goes above and beyond to make the process as smoith as possible.

Easy process

team works quickly and lots of open communication about the process and what I needed to provide .

Hands on help with my loan process

David made the whole process stressfree and seamless. He was there to remind of us crucial due dates and answered all questions that we had. He was the best!

Everything was handled quickly, we We're giving answer quickly and the staff was amazing!

Communication!

Clear communication up front, delivered to committment even when we hit a bump in the process.

The communication with the whole team went far and beyond expectations. They were all over everything. Can't wait to refi when rates drop lololol

smoo process

Communication and punctuality during a stressful process

Joe's communication and attention to the details of my particular needs was top notch.

Lucas is always a pleasure to work with. Being a first time homeowner and unfamilair with the refinance process, Lucas helped us through the process and answered all of our questions at every step. we will be working with Lucas for future mortgage endeavers!

quick responses to any questions you would have and a very knowledgeable and friendly demeanor.

Lisa was able to help us get connected with hometown heroes and worked hard to help us navigate the home buying process as first time buyers.