The team responded to my questions in a timely manner. When I struggled with getting documents sent, the team was helpful in assisting me in resolving the issue.

Donna is what made it great. I know she is doing her job but dealing with Donna always feels like we have her undivided attention. Thank you Donna!

Communication

Everyone we worked with was so informative, answered all our questions so we understood the process and was on top of and followed through during the whole experience. Very friendly and excited for us during the home buying process, which can be overwhelming. We had a fast close so they were ahead of the game and got everything to us quickly. We will reccomend to anyone we know who buys a home.

JP was very helpful and truly guided me all throughout the process. He is so patient with all my questions being a first time home buyer.

Lee made it easy

personable and kind service

Working with Matthew O’Connor was an excellent experience from start to finish. He was extremely professional, knowledgeable, and responsive throughout the entire process. Matthew made the VA IRRRL refinance feel simple and stress-free, taking the time to explain each step clearly while keeping everything moving quickly and efficiently. What could have felt complicated was handled smoothly thanks to his attention to detail and dedication to making the process as easy and fast as possible. I truly appreciate Matthew’s support, communication, and professionalism, and I’m grateful for how seamless he made the experience. I look forward to doing future business with Fairway Independent Mortgage and highly recommend Matthew to anyone looking for a reliable and professional loan officer.

My lender was absolutely amazing throughout the entire home buying process. From start to finish, He was knowledgeable, responsive, and incredibly patient, making sure I understood every step along the way. He kept everything moving smoothly, eased any concerns I had, and truly made what can be a stressful experience feel seamless and manageable. I couldn’t have asked for better support or guidance.

responsive, clear, frictionless

We had no problema with anything and scott Scott was always there if and when we needed him. Great team

You were very customer driven consistently providing updates every step of the way versus some competitors whos offerings were transactional and made me feel like an acct # driven by AI. You demonstrated real service and white glove service that seperated you from others. One thing that is refreshing was that you were available at all times to answer my questions quickly. Thank you for demonstrating what a great service experience should be!

My experience was great because my loan officer was professional, patient, and truly went above and beyond to help me through every step of the process. They explained everything clearly, answered all my questions promptly, and made sure I felt confident and informed the entire time. The communication was excellent, and I always knew what to expect. Thanks to their dedication and support, the process was smooth and stress-free. I’m extremely grateful and would highly recommend them to anyone looking for a reliable and trustworthy loan officer.

Tyson was very easy to talk to and was very well infored on all the questions that I could think of.

Jen was always available and was able to explain things so I could understand . I can't imagine getting through this process without her.

Sam gave us great advice & guidance throughout our initial mortgage closing & refinance. He came up with creative & effective solutions when we ran into obstacles. Sam worked hard for us, making the process easy and pleasant.

Jason and his team were always quick to respond to any/all my requests. They kept me informed of all updates throughout the entire process.

Smooth, no issues

the process was seamless, great communication.

Really easy process!

I greatly appreciated how Jen ensured we were informed throughout our first-time home-buying process. She was so responsive and attentive, and it's evident that Jen puts great care into her work with clients.

As a first-time homebuyer, having Aaron on my side made all the difference. He was proactive, transparent, and incredibly supportive from beginning to end. Closing felt effortless thanks to his expertise.

Mel is extremely thorough and I can fully trust that she has my best financial interest in mind!

it was fast except for the ptoblem with SWBC/PHH mortgage company and closing.

Everything how fast the process was great communication very kind and friendly and very welcoming I can keep going on and on on how happy I am with Brittany Moss

Sheryl was able to take our situation and give us options on financing. It was reassuring knowing someone woulf actually take the time to make something work for us.

Seamless interactions!

Josh and his team are great to work with and extremely knowledgeable!

Derek and his team were responsive and efficient and worked to exceed the needs of me and my family throughout our entire process. Highly recommend!

The process was relatively simple. Juli ans her team were responsive to my questions

From the beginning you and your office have been friendly and supportive. You have explained everything in great detail so me as a new home buyer is comfortable and confident in my decisions. The easy of working with you while dealing with the loss of my Mom is beyond what I can write here. I would recommend you and your office in a heartbeat. I know I will still need you later down the road after selling my Mom's home, but it does make me sad to not be in contact after that as everyone was so friendly. From the people to the app being SO easy to use, it almost makes me want to buy a house again, but no hahaha.

The process was straight forward. Pam answered all of our questions, and held our very nervous hands during the first time buyer experience. It is an exciting, but nerve wracking time and it really helped us to have someone with so much experience tell us what was important and what was just nerves.

Quick replies, availability, general knowledge

The time from start to finish. The was knowledgeable on the process.

Great communication and professionalism.

Dan was easy to reach and was always happy to answer any questions big or small. As a first time homebuyer I couldn't have asked for a better team!

We had the opportunity to work with Vince, Elliot, and Dave at Fairway during our loan process, and I have to say Vince was truly amazing. From our very first conversation, Vince was knowledgeable, transparent, and incredibly personable. He took the time to walk us through every scenario, explain the numbers in detail, and answer all of our questions without ever making us feel rushed. The mortgage world can feel overwhelming, but Vince has a way of simplifying things and making you feel confident in the process. His energy, responsiveness, and willingness to educate us made a huge difference. Elliot and Dave were also helpful in supporting the file and moving things forward behind the scenes, especially as we approached closing. There are always a lot of moving parts in a loan process, and it takes a team effort to get to the finish line. But if you’re looking for someone who is hands-on, informative, and genuinely invested in helping you understand your options, Vince is your guy. We truly appreciated his guidance throughout the process.

Thank you for taking the time to explain everything to us!

The whole Fairway team was very responsive and explained things in ways that we can understand. They were extremely thorough and worked wiht us every step of the way!

Everything went smoothly and completely stress-free from start to finish. The entire process was handled efficiently and professionally, and I truly appreciated how seamless everything felt. There were no complications or unexpected issues, which made the experience that much better. Overall, it was a very positive and enjoyable experience, and I’m grateful for how easy everything turned out.

Communication, ease, follow up all 100% spot on.

The service provided by JP made our experience great! He was extremely knowledgeable and took the time to explain everything not once, not twice, but at least three times never making me feel bad about asking a question. His kindness and patience will always be appreciated.

What made it great was when we send you an email you always on top of everything we always get constant reply and the leadership was just great.

Jamie saved me from an online loan company that would have made it IMPOSSIBLE to get funding by the advice they were fiving me My personal situation was "complicated" It took over 6 months, but we got it all figured out and I love her for ALL she did for ME!

Scott was vert knowledgeable and communication was great. I feel like I got the best loan possible and everything was very smooth with the closing. All around, it was a fantastic experience!

Things were straight forward and quickly communicated. The process was easy.

Deb was very easy to work with and very professional

knowledgeable responsive

Joan being there whenever we reached out. Outside of normal work hours is not expected but she always does with no complaints.

Dan and his team are very friendly, organize, and diligent

Mike was very good at explaining processes and rules to someone unfamiliar with the housing industry. Mike was very attentive to documentation review and caught contract mistakes made by real estate agents.

Taylor is awesome! He knows my wife and he truly cares about what we need! I can not recommend him enough!

How helpful and knowledgeable you are . Got back to us right away with help and answers. understadning an helpful !

Mrs Tammy was amazing! She had everything lined up for us so the process went smoothly! She's very good at what she does!

Erin is the best . She communicates well at every step.

Great communication and made the process easy for us.

Sean was great and made me feel like I was his only client.

Easy, excellent communication

Easy to work with. Clear and understandable. Great personality and professionalism..

Communication and professionalism.

Mike was amazing! He was a strong advocate for us while we were using a VA home loan, especially since sellers often prefer other types of financing. He personally called and texted listing agents on our behalf to reassure them that he could still close within 30 days, even with a VA loan. After we switched from Veterans United to Fairway Mortgage and began working with Mike, our offers immediately became more competitive and we were under contract on a house shortly after. We highly recommend him!

Always on top of issues, fast and great to work with.

Taylor was so patient with us! He answered emails to us at all hours of the day. He made no question a silly question & broke everything down so simple for us!

Fantasic experience from start to finish. Extremely responsive, knoledgeable, and made the process seamless. We would 100% work with Meggan again and highly recommend to anyone buying or refinancing.

Bailey was amazing, right from the start! The first phone call was the start of something great. I knew right then, I didn't want anyone else handling such a life moment. The communication was excellent and the way he was ready to jump through hurdles for us was easing when going through a big change. Bailey made himself available when I needed him and he was conintued to do so after my closing when I had questions about the documents that just popped up. I will honsetly never use anyone else for my lender needs. If you want someone personable, ready for a challening, and willing to help... look no further.

Easy to talk to, when you have questions he answers quickly or gets back to you in a timely manner with an answer and very helpful.

Michelle made it much easier.

Jamie was very communicative with us during the entire process.

I appreciated the education you provided to us as first time home buyers, the close communication we had and your friendly approach.

Ericka was wonderful to work through the whole process . Always quick to respond to any questions and explained everything well.

Way to work with

Brandon works with an attention to to detail in quick and accurate manner,and never forgets about the clients needs.

I don't even know where to begin. The communication is immediate everytime I talked with Steve or requested updated information. I never had a question as to what was going on or what was needed from me. Steve bent over backwards to get us an incredible rate and even gave us a future plan to re appraise our house after our renovations have been made. What a pleasant experience, would not use anyone else.

We had a great experience working with Don at Fairway Home Mortgage. He was responsive, patient, and incredibly helpful throughout the entire process. Everything was explained clearly, timelines were met, and we always felt like a priority. We’re very grateful for Don’s guidance and would absolutely recommend him to friends and family.

Quick communication available for questions. Offers input in various scenarios so one can make an informed decision .

Being a first time home buyer, knowing that I had a trustworthy loan officer and team made the experience a lot easier and helped me feel confident in my purchase.

Everything. Fairway was prompt with every step in the process and kept us informed.

At first I was worried about the process of the house because it was first time buying my house on my own. This company was recommended by Ruth Koup and the company explained everything to me. What i need to do to the application. i wasn't worried anymore. I felt comfortable with Mr. Thomas and Mrs Dana. They both explained everything and help me with all my question. I'm so happy and grateful with the service. I'm so glad I went with company

Good communication

Great communication

That's easy. Ryan's knowledge, availability and demeanor. All facets were extraordinary. During our lender search, I reached out to three other companies. None gave me the level of confidence that Ryan did. And that was before we even got started on the loan process. It just keep getting better and better. Thanks Ryan.

Communication from Tim and his team is top notch. We felt like a priority through the entire process, and when Tim reached out to share that rates had dropped. The entire "closing" process took nearly no time, the fairway team handled it all! Definitely will continue to use Tim for our next home purchase and refer him to others!

Easy to communicate with. Open to answering questions. Kept us informed.

Easy communication, great team to work with, and so supportive!

Jasmine Huerta was awesome. She was professional and patient with us. She made this transaction so easy.

Super helpful every step of the way!

Easy and effective. Low rate

The process was made easy and convenient. We appreciated the tools given to us to help us make the best decision for us. Nathan was very knowledgeable and helpful!

The process was made easy and convenient. We appreciated the tools given to us to help us make the best decision for us. Nathan was very knowledgeable and helpful!

Jake Tatum and Fairway is the Best. Professional and always available to answer questions. I highly recommend them.

Jake Tatum and his team are excellent. I highly recommend them to everyone. They are always professional. They are so easy to work with. My clients are always well informed and have everything explained to them. I have never had an issue with any of my closings with Fairway. I always get a phone call or text back the same day and usually within the hour. They are the BEST!!!

5.0 Stars!

You all help me through all paper work and everything

Quick closing, great communication & thorough execution!

Tarah is a great person to have on your team is such a complex process. She was super helpful when understanding the documents, answered any questions we had, helped us to know what was needed through the process, and was there when we needed her! Would recommend the company to use for home mortgages, it was fast and easy. But more so, I would recommend working with Tarah because she really made our lives easier in this time consuming process.

Tina and her crew were outstanding! We had a very strange hiccup occur that had nothing to do with the Lender or the Title Co. Tina and her crew handled it like true professionals and got us closed! I highly recommend her and her company and I will be using them again! Just a class act!

Thank you for helping me find a loan and insurance within my budget.

Prompt, professional

Personality, patience

Frank and China were always very responsive and helpful and it is clear. They both are very knowledgeable in their trade. Their responsiveness and their patients were very much appreciated.