The communication throughout the entire process was excellent. Lori was always available to answer questions, explained everything clearly, and kept us informed every step of the way!

The clear and quick communication made everything fast and painless process!

Ryan was always available. I had a hard time keeping up most of the time as I was not always available during business hours, but I tried! I still need to read through all of the documents, I'm so behind lol. But Ryan said he will always be there if I have any questions.

Cole was very responsive and communicative- he answered all of our questions and was very reassuring

We had a very fast closing. Even with the short timeframe, Emily and the Howard team went above and beyond to ensure we were able to close on time. They worked quickly, responded right away, and were flexible to our needs. Communication was excellent, with the team keeping us updated throughout every step of the process. They made the entire process easy for us. We couldn't ask for a better team. Thanks!

Kyle was prompt and patient with all our questions

Zach was so responsive and knowledgeable. We are first time home buyers and he held our hand through the entire process. No matter the time of day, he made time to explain the process. When our closing more complicated, he moved heaven and earth to clear up last minute nags. I just recommended him to one of my best friends who is house shopping.

Kim and the Fairway team made the whole process easy to understand from beginning to end. I was not sure what to expect as a first time home buyer, but felt confident with their communication and explaining my options. Any questions I had , whether they seemed big or small, or even silly, were answered thoroughly to help me along the way. Kim was easy to reach for any information I needed and went above and beyond to make sure I got as much assistance I needed in preparation to close. From preapproval to keys in hand, I am thankful I had Kim and her team to gudue me along the way and I appreciate the support! I would recommend Kim/Fairway to anyone looking or needing to make a change. Thanks again!

Constant communication Actually felt like your team wanted to make this loan happen!

Christian was super responsive, answered all of our questions, and was patient but thorough with us as first time home buyers! We couldn't have asked for a better experience!

process explained well, easy to contact , requirements made clear

Ben and the team made the process easy and timely

Ricardo was attentive and knowledgeable just great all around.

Brenda was always prepared, explained the numbers in easy to understand terms. Her communication was timely and frequent. Loved working with her!

The home buying process was made incredibly simple. We recieved constant communication, everything was explained in any easy to understand manner, and someone was always available to answers questions when we had them.

Fast response

Great communication thought process

Terri and her team are the definition of professionals! I Always felt informed and supported. I am so happy to have this team in my corner now and in the future.

Great communication and answered our many questions with informative answers. She even had a challenging family emergency mid-way through our process to close and she remained available to ensure everything went smoothly demonstrating her expertise and professionalism even in the midst of adversity. All the documents we needed to sign, we had seen several times in draft form before closing date so plenty of time for questions and made remote closing easy.

Tyson made himself very available to answer all our questions during our very quick close. He was able to get everything done incredibly fast and made the process very easy for us!

Dawn was fantastic to work with. She was very accommodating to me and Bailie throughout the whole process and answered any and all questions we had. She never hesitated to follow up on any concerns we had.

Christiaan and his team were very helpful and professional throughout the process. Buying a home can be stressful, however, they explained all of the necessary steps in a way that was straightforward and manageable.

So kind and easy to work with. Worked diligently to get things accomplished, and gave me gret financial advice!

Quick responses and good communication

Very helpful in setting up services, and the team was very flexible to work with

There was great and clear communication with the loan process with Nathan. Always had all the answers to my questions and replied quickly.

The entire team communicated well and made the process easy to follow and understand.

What made my experience great was the genuine care, communication, and support I received throughout the entire process. Buying a home can be stressful, but Colin and his team made me feel informed, supported, and valued every step of the way. They took the time to answer questions, explain the process, and celebrate this milestone with my family. Their professionalism, kindness, and commitment turned what could have been an overwhelming experience into a memorable one. I am incredibly grateful for their help in making homeownership a reality for me and my children.

Marisha was wonderful to work with. She was really personable and made the process easy.

Aaron was very helpful and accommodating to me and my fiances crazy schedules. He always answered us in a timely fashion & he helped make the process of buying our home smooth.

Justins team did a great deal of due dilligence prior to application submission. This due dilligence helped making the approval process pretty pain free.

the overall process was not easy specifically related to the amount of non-financial information required by underwriting.

From the video introduction and throughout the process the care taken to enage at a personal level provided a level of comfort that is indescribable . Russell and his team communicated clearly, frequently and addressed every question, fielded every call real time. Harnessing the concerns of your client in THEIR time is a level of service that is non existent.

Things I appreciated included: - The ability to communicate quickly via text or email. - The ability to upload documents via a secure portal. - The ability to negotiate and match terms from other lenders to ensure a competitive rate. - The ability to get a pre-approval financing letter on short notice.

Through out the entire process, Mike was always available to answer my questions, returning calls promptly and taking the time to explain every step along the way. He was especially helpful in finding creative solutions to help me achieve my financing goals and his support didn't stop once the paperwork was complete. He even attended my closing which showed me his dedication and committment to his clients. He also has a great team! Katy is a gem! Having an entire team that is so knowledgeable, responsive, and supportive throughout the process made this experience so much less stressful. I would highly recoomend Fairway to anyone looking for a lender who truly cares about their clients and goes above and beyond to help them acheive their goals!

Danny is always looking for out best interest. If I call or text him, he's always available.

The promptness and making things happen along with great personalities! Diane and team made it a fun process!

Anne made us feel like she actually cared about us she made the process smooth and just handled everything that came up I highly recommend Anne

Very supportive team who assured that all matters were compelted in a timely and efficient manner .

Made all interactions very easy, from finding a realtor to getting all the paperwork filled out.

As we did everything remote the communication and e-signing throughout the process was exceptional!

Paul is very experienced and got our loan done with no issues. We're very satisfied. Thanks Paul!

Great communication

Worked hard to give me a great rate and experience. Great communication.

Good communication. Clear expectations

Phil is amazing this is the second time I have worked with him. He has assisted a few times for my family and ever time he has been great.

Raedean & her team are very knowledgeable and provide outstanding service!

He was very quick and answered any questions we had.

Jordan was a very helpful resource, with fast and clear communication! He made the process very simple!

Erin and her team were very kind and easy to communicate with. The process to submit documentation was simple and everything went much smoother than expected.

Mike was very easy to talk to and knowledgeable. His replies were prompt and made the process as easy as he could make it

I can't say enough good things about Chris. He was incredibly responsive. I was handling things at all hours of the day/night and weekends and Chris was always available. The process Chris walked us through was painless and efficient. We felt he was looking out for our best interest starting with getting pre-approved letter through closing and even after closing. His personality is the perfect balance of friendly and competent professional. I would feel very confident reaching out for his help in the future as well as refering him to any friend or family member.

The constent updates and overall communication. We felt as if we were the only client. Very first class professionalism. Thank you.

Very responsive and was good about keeping us updated.

Smooth process and Michela was very responsive and answered all my questions and concerns.

Jennifer made my experience great by staying in constant contact and made everything a breeze!

A great experience from start to finish. He made the home-buying process smooth, kept me informed every step of the way, and was always available to answer questions.

Lenz is a great guy and very knowledgeable in his craft

Professionalism andTurn around time.

Tiffany Kilburn was amazing. She anticipated what we would need for underwriting ahead of time to make the process smooth and successful. There were a couple of hiccups at the end but nothing to stress about. Thank you Tiffany for all you did for us and thank You Jesus for blessing us with a beautiful home and guiding our every step.

The whole process was made so easy and understandable by fairway. If your interested in buying. Fairway mortgage is a must.

Service, Tarah is incredibly personable . We were taken care of around every corner.

Fantastic ✨

Very fast and efficient; really helped us pull through in a clutch moment and helped us close on time! Also very clear communication on what was needed from us throughout the process.

As a first time homebuyer, Alli was fantastic at explaining things every step of the way. She was so knowledgeable and extremely helpful. From the very beginning, she guided me through every step of the process and made this process much easier. Thanks to her hard work, I was able to buy my first home that I absolutely love.

Worked above & beyond with me during my difficult bank issues. Checked in & helped me with my bank during a call.

Easy communication. Very prompt responses to email and phone calls. All of my questions are answered.

Jamie was outstanding throughout our entire mortgage process. He was incredibly knowledgeable and took the time to answer every question we had, making sure we understood each step along the way. His responsiveness was exceptional—whenever we needed assistance or clarification, he was quick to help. What stood out most was Jamie's willingness to work with our specific situation and always keep our best interests in mind. He made what can often be a complicated and stressful process feel simple, manageable, and as stress-free as possible. We truly appreciated his professionalism, expertise, and dedication, and we would highly recommend him to anyone looking for a mortgage loan officer.

I cannot say enough good things about Mark Herrell and the team at Fairway Home Mortgage⁠. From the very beginning of my home-buying journey all the way through closing, Mark provided exceptional service, guidance, and support. I closed on my home today at 10:00 AM, and I am incredibly grateful for everything he did to make this dream a reality. Mark walked me through every step of the mortgage process, making sure I understood what was happening and what to expect. He was always available to answer my questions, communicated clearly and consistently, and showed tremendous patience throughout the entire experience. His professionalism, knowledge, and dedication gave me confidence during what could have been a stressful process. What impressed me most was how much he genuinely cared about helping me succeed. He kept me informed, responded quickly whenever I needed assistance, and made the entire process feel smooth and manageable. If you’re looking for a mortgage banker who is knowledgeable, trustworthy, patient, and committed to providing outstanding customer service, I highly recommend Mark Herrell at Fairway Home Mortgage. Thank you, Mark, for your guidance, hard work, and support in helping me become a homeowner! Thank you for making this experience such a positive one and for helping me reach this important milestone.

Great communication !

Quick and alway keep me updated on my loan and purchase

Steph was incredibly knowledgable and communicated things to us in a way we understood. She provided context and gave sound recommendations throughout the entire process. She troubleshooted quickly and made our first home buying experience seamless.

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Communications and "reachability" were excellent. I really appreciated the instructions on converting documents from jpeg to pdf. Good teamwork at Fairway Home Mortgage company. You came highly recommended from my realtor Gia Cordari. Gia is a fantastic realtor and everyone she referred me too has been top notch.

Kristin was amazing! Our home-buying process took a few unexpected twists and turns and almost derailed, and she just rolled with us. Even with a 3 hour time difference!

Very nice and helpful in complet a quick close! Great to work with and I look forward to another opportunity!

Carrie's clear communication style, reliability, availability (in person and over the phone) and friendly attitude made this process must more transparent for us in our first home. It was so nice to see her there on our closing day!

Crystal did a great job at communicating with me and she was fast at answering my questions even on the weekends!

Thank you for all of your help with everything!

We had a whole team on our side working to make our dream come true as effortlessly and smoothly as possible. From the beginning and the online application process, it was easy to complete the application, upload documents and answer questions. The communication from the team was stellar and i I was able to fit it into my work schedule and get everything done in a timely manner. fairway Home Connect service was an added bonus as they were helpful in getting our utilities set up for a smooth transition.

Melanie was always available and promptly answered any questions we had.

Explanation of options, communication of steps, willingness to work collaboratively with realtor

aaron made it a Really easy process and was always there to answer any questions Along the way!! he's great!

Jenno never really interacted with me

Everything ran so smooth and our agent was the BEST!! We were informed on evey every step!

Christopher was extremely knowledgable and communicative through the entire experience. He answered any and all questions I had, regardless of time or how simple they were. He knew this was a big purchase and a bit scary for me, but he put me completely at ease. He is both professional and kind, and I am so happy that I was able to go through this experience with him. I will definitely be recommending him in the future, when I know of others purchasing homes. :)

Great communication. Great mortgage strategy

Great communication with many helpful suggestions that made our home buying experience easy.

Heather is fantastic

They were super easy to work with.

The whole experience from beginning to end was great. Joe was always available for assistance and communicated regularly with us. He was very responsive, even on weekends.

Nathan was attentive and personable, ensuring a smooth and pleasant experience.

good communication

Danny was always honest and transparent and willing to help. He answered all my questions quickly (even outside business hours and over the weekends) and made himself available when I needed him. Danny and I acutually began our orignal convo almost a year ago. We maintained contact and when I was ready to start seriously looking, he gave me the trust and confidence I was looking for in a lender (I was between 3 lenders) so I chose him and his team. Him and his team were fantastic and I will be highly recommending them.

It was fast and painless

Kerensa was very responsive and a great support while searching for homes. With little notice, she was able to provide numbers for houses prior to home tours. She was a great guide during the process, up to and including the closing. Very appreciate!

Easy process

Everyone was so knowledgeable! Cristina was always helpful with everything from the minute we started to the very end!

The team was very helpful throughout the whole process!

Shawn was in constat comunication, and was very clear since the beginning and answer all of our question.