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Serving borrowers is our number one priority
Real Homebuyer experiences from recently closed loans
4
4444444
Contact from Tanja and her office was a positive.
Sharon
Killeen
TX
Date:
6/10/2026
5
5555555
Professional, knowledgeable and timely.
Jacqueline
Fort Mill
SC
Date:
6/10/2026
5
5555555
Amazing communication, made the entire process smooth and relieved a lot of stress!
Tyler
Monroe
GA
Date:
6/10/2026
5
5555555
Communication and transparency. Great people!
Tyler
Rustburg
VA
Date:
6/10/2026
5
5555555
Friendly, knowledgeable and prompt communication made our experience very pleasant and positive .
Debora
Harlingen
TX
Date:
6/10/2026
5
5555555
Ashley was always quick to respond and took the time to answer all our questions.
Tracey
Conifer
CO
Date:
6/10/2026
5
5555555
Josh, Betsy, Kaleigh and everyone on the team who worked with me, are incredibly fast, efficient and so knowledgeable about the market and how exactly to help me and anyone in my position! I am so grateful for their expertise and experience!
Virginia
Cheyenne
WY
Date:
6/10/2026
5
5555555
Made the process very smooth and easy!!
Kaitlynn
Waconia
MN
Date:
6/10/2026
5
5555555
Kelly and everyone on her team were incredible to communicate with from the start . They explained everything well and made it very relaxed, I was never stressed at all on the purchase end of my transactions Id I'd recommend Kelly and Co . to anyone
George
Summerville
SC
Date:
6/10/2026
5
5555555
Jordan was absolutely amazing! he was always there to answer any questions we had. He was polite and professional and really felt like he was right there besides us throughout the whole process. we absolutely couldn't have done this without him! an absolute gem of a human and just a professional through and through
Kelly
Phoenix
AZ
Date:
6/10/2026
5
5555555
Heather was fantastic to work with. Her communication was outstanding, and she took the time to thoroughly explain our loan options and the entire closing process. We always felt informed and supported. We would highly recommend her to anyone seeking a home loan!
McKenzie
Fitchburg
WI
Date:
6/10/2026
5
5555555
Amy was amazing to work with! This was our first home buying experience and she helped make us feel very comfortable with the whole process. She made sure we understood everything, had all our ducks in a row, and that we got the best loan for our needs. She was so friendly and persobable as well. She truly helped make our first home buying experience very enjoyable. We 10/10 would recommend her to anyone!
Kathryn
Lincoln
ND
Date:
6/10/2026
5
5555555
Shea and his Team are not only the best in the business, but also the most caring group of individuals, as repeat customers, we have been impressed with the communication skills and knowledge they all bring to the table.
Channing
Jackson
GA
Date:
6/10/2026
5
5555555
clear and consistent communication
Greg
High Point
NC
Date:
6/10/2026
5
5555555
This was my first home and was overwhelmed with all the information and options. Jon was amazing at breaking everything down and did so in a very timely manner. I never had to wait on anything and Jon was extremely quick with answering any questions or concerns I had. Very knowledgeable, and informative. I will be using Jon for any future opportunities I may have. 10/10 experience.
Andrew
Hubbard
OR
Date:
6/10/2026
5
5555555
As a first time home buyer Team Beata Bukowski made this such a smooth process. I was communicated to throughout all steps and any questions I had were answered quickly and clearly. Buying a home can be stressful but the ladies I was able to work with made it wonderful!
Nicole
Streamwood
IL
Date:
6/10/2026
5
5555555
Noy, was right there, always, to help us along with everything. She's a very patient & kind professional! She took our almost hopeless situation & made it a wonderful reality! Her communication was wonderful, because she explained everything. Thank you Noy!
Lynn
Hereford
AZ
Date:
6/10/2026
5
5555555
Good communication
Mary
Montross
VA
Date:
6/10/2026
4
4444444
On the date of the closing, our documents were not ready and we were unsure as to why until we called the loan officer.
Jody
Sapphire
NC
Date:
6/10/2026
5
5555555
Chanel was friendy and professional and walked me thru everything and explained things in a way that I was able to understand. Financing a home is stressfull. Understanding Interest rates and all the abreviations that are used is enough to drive the average person insane. When you have a loan provider that is patient and understanding this helps make the process a tad less intimidating.
Andrea
Dayton
OH
Date:
6/10/2026
5
5555555
The process was seamless, with great communication all throughout each step! I really appreciate the ease of the app for document uploads and signatures. Everything was so easy to use and working with Jason's team was so great. I was well taken care of!
Sharlyn
Shelbyville
KY
Date:
6/10/2026
5
5555555
Greg made sure we had all of the information we needed. He also provided clear explanations and guidelines to ensure the deal would get done. He was also open and transparent on mistakes/typos we found on documentation and made updates promptly. Throughout the process Greg made sure there were no surprises and that we had all information needed to make the right decisions.
Andrew
Upper Marlboro
MD
Date:
6/10/2026
5
5555555
This was a complex mortgage and Chris helped me get through every step . Without him I would not hace closed.
Deborah
Westbury
NY
Date:
6/10/2026
5
5555555
Roger is very professional and knowledgeable. He provided me everything I needed to make a seemless transition into my loan and home purchase. Thank you Roger!
Brian
Dewey
AZ
Date:
6/10/2026
5
5555555
Great advice. Very down to earth approach.
Noel
Portola
CA
Date:
6/10/2026
5
5555555
Very professional and is a very kind person and willing to help in everything What I needed🙂
Justo
Bryan
TX
Date:
6/10/2026
5
5555555
No thank you
Jesse
Hibbing
MN
Date:
6/10/2026
5
5555555
Patience and answers to questions about the process and loan
Gloria
Aurora
CO
Date:
6/10/2026
4
4444444
Thank you
Peik
La Mesa
CA
Date:
6/10/2026
5
5555555
Kent is extremely knowledgeable, communicative, and helpful! He was always available to answer my many questions and made the process as smooth as could be. Great experience overall!
Brady
Olathe
KS
Date:
6/10/2026
5
5555555
He is so friendly and professional. He went over and beyond to make this experience wonderful!!
Karyn
The Villages
FL
Date:
6/10/2026
5
5555555
Christina Mayes provided exceptional customer service!
Denny
Danville
IN
Date:
6/10/2026
5
5555555
Jimmy is always great and easy to work with. The whole team is very knowledgeable and helpful thru the process. Thank
Laura
Casa Grande
AZ
Date:
6/10/2026
5
5555555
Well from the beginning Stephanie was down to earth treated me like human being instead of just client she always was available even on weekends and I am very grateful for her work ethic and attitude
Jerrod
Mcminnville
TN
Date:
6/10/2026
5
5555555
Liane and her team are always wonderful to work with! Always on top of everything, quick to respond, and efficient!
Cassandra
Phoenix
AZ
Date:
6/10/2026
5
5555555
My loan process was complicated but it got done with quick responses and received great advise!
Lauren
Lees Summit
MO
Date:
6/10/2026
5
5555555
Great communication, knowledgeabl. he made it happen for us and we are grateful
Patrick
Pensacola
FL
Date:
6/10/2026
5
5555555
Steven was so warm, communicative, non judgemental about our questions, and such a hard worker. We have bought and sold two other houses and this was BY FAR the smoothest experience we've ever had. Seriously blown away by the team's efficiency as well as how personalized the experience felt. Every step of the way, we felt heard and respected. We're so happy we switched over to Fairway (and Steven especially). We couldn't recommend anyone higher.
Gabriel
Minneapolis
MN
Date:
6/10/2026
4
4444444
Wasonly tangentially involved in the coms but i appreciate the fact that y'all could still be human. More people please
Peik
Edmonds
WA
Date:
6/10/2026
5
5555555
Great communication. Timely execution. Brad took the time to explain every step of the process thouroghly and made sure we understood everything before taking each new step.
Carol
Winston Salem
NC
Date:
6/10/2026
5
5555555
Everything! I didn't need to worry if everything was getting done . Great group!!! Thank you!
John
Byesville
OH
Date:
6/10/2026
5
5555555
Jimmy is so knowledgeable and patient. He answers all of my questions and does so much to make the process easier and less stressful. I highly recommend working with him
Brittany
Mesa
AZ
Date:
6/10/2026
5
5555555
Ryan was very responsive to us throughout the process. He advised us prompltly of each step and guided us expertly throuhg application and closing. Ryan is very knowledgeable and he was always eager to assist us.
Leo
North Berwick
ME
Date:
6/10/2026
5
5555555
Always pleasant to work with , Always explained the process completely and answered when we called in a timely manner.
Mary
Phoenix
AZ
Date:
6/10/2026
5
5555555
I feel ver y happy with the experience catakina Catalina and her team Vanessa was great fast and I love the communication everything went very smooth soo hsppy to have had the opportunity to find Fairway they were the only team who help us with out need .
Milton
Richmond
CA
Date:
6/10/2026
5
5555555
Marina's communication was great! We were so glad to have her back from maternity leave in time to finalize our closing.
Culley
Sudbury
MA
Date:
6/10/2026
5
5555555
Shelley and her team were responsive to all questions and made the process simple.
Brandon
Keller
TX
Date:
6/10/2026
5
5555555
Very easy process nicole Nicole helped us thtough every step of the way
Cindy
Homer
GA
Date:
6/10/2026
5
5555555
Great communication and advice
Lauren
Spring
TX
Date:
6/10/2026
5
5555555
Dennis was responsive and attentive throughout the process and met us where we were in terms of what we needed.
Tracy
Oceanside
NY
Date:
6/10/2026
5
5555555
We were happy with the level of communication and availability to answer questions or concerns. Being new to the process, it was helpful to gain clarity and understanding for information that was new to us. It is very easy to feel ashamed for not knowing what you don't know. We never once were made to feel that way whatsoever. All information was delivered kindly and was reassuring to us. Communication responses were always timely as well.
Daniel
Robbinsdale
MN
Date:
6/10/2026
5
5555555
Geoff is very knowledgeable and he explained things well, especially of what to expect. Also, he is kind and quick to respond.
Symone
Portland
OR
Date:
6/10/2026
5
5555555
made it a fairly easy process. at ti. was stressful, but he handled everything very well and ultimately got our loan approved.
Dylan
Sonora
CA
Date:
6/10/2026
5
5555555
The communication and it honestly felt like I didn't have to do much at all. You guys covered it all. Thank you!
Lexie
La Crescent
MN
Date:
6/10/2026
5
5555555
My wife and I are in a very busy season, but the reminders and the patience of you and your team has made the experience so easy, even when we weren't! Everything was explained simply, all the documents were easy to access and any corrections/changes were easily seen. We got to close a week earlier, giving us more time to pack and plan, and we couldn't have done that with you. Thank you.
David
Temple
TX
Date:
6/10/2026
5
5555555
Tara thank you so much to you and your team for always going above and beyond. Even at the end of the process when things got stressful due to circumstances out of all of our control you worked to find solutions, kept us up to date on progress and ultimately got us to closing. Thank you so much!!
Emily
Atlanta
GA
Date:
6/10/2026
5
5555555
great communication, Support throughout the entire process, they explained every step of the process to me, I am very happy with their services
Ana
Brownsville
TX
Date:
6/10/2026
4
4444444
we bought our first house and things were mostly explained well. there was miscommunication about a credit with the assumption we were putting more down than we were. however, you were very communicative about interest rates and had us lock in before they jumped dramatically just in time.
Storm
Raleigh
NC
Date:
6/10/2026
5
5555555
Brian was with us every step of the way for so long . Our home journey was a bit at times but Brian made it easy and was very attentive. He always made sure to explain everything in our emails so we knew what each document was and he always answerved any questions or concerns we had along the way. Additionally, Brian was very accomodmating when I would ask for a breakdown for not only the home purchase process but different figures based on scenarios I had created, Brian made us charts to look over for each scenario and provided us a clear understanding when determining which direction to go when taking purchasing our home. I truly appreciate Brian for all the work he has done for us!
Kaela
Colorado Springs
CO
Date:
6/10/2026
5
5555555
Very patient. Always kept in touch with us. Answered ever phone call or email. Pleasan, easy to talk to. Never talked down to us!!
Thomas
Bradenton
FL
Date:
6/10/2026
5
5555555
Amanda and her team made the home buying process easy to understand. As first time home buyers my husband and I felt very little stress about whether or not we were getting the best deal for our budget and needs.
Olivia
Dayton
OH
Date:
6/10/2026
5
5555555
Responsiveness on everytyhing was great, was never left wondering on anything.
Daniel
Camden
IN
Date:
6/10/2026
5
5555555
Mark and his team handled everything in a highly professional manner. Since it had been more than thirty years since my wife and I owned a home and dealt with a lender, it was very helpful for us that they walked us through the process using baby steps.
Randall
Roanoke
IN
Date:
6/10/2026
5
5555555
Excellent communication. Prompt and detailed answers to all questions. Process Was efficient and simple. Overall I was impressed by everyone I interacted with
Kelly
Homer
GA
Date:
6/10/2026
5
5555555
Chris was fantastic throughout the process, easy to work with not pushy at all and also helped us get the best rate possible with the lowest fees. I really appreciate how communicative is. He answered the phone on the first ring and was very fast on both email and text, which is great when you're stressed out buying a new home.
Nicholas
Mooresville
NC
Date:
6/10/2026
5
5555555
Kim was very detailed and clear with the whole process and made everything simple and easy to understand
Noe
Reidsville
NC
Date:
6/10/2026
5
5555555
Everything from start to finish was great. always received fast response and always had updates. Jennifer is great
Anthony
Kuna
ID
Date:
6/10/2026
5
5555555
We just bought our first home, something we never thought possible. Robin was there every step of they way when we had questions. She made us feel at ease and always let us know what was going on and explained it in ways we understood.
Cassandra
Surprise
AZ
Date:
6/10/2026
5
5555555
information provided along the way - kept me on track to accomplish the tasks required. quick closing.
Linda
Hoover
AL
Date:
6/10/2026
5
5555555
Fast and easy
Robin
Potosi
WI
Date:
6/10/2026
5
5555555
Ken Duncan
Tyler
Martin
GA
Date:
6/10/2026
5
5555555
The process was made very easy
Zachary
Ward
AR
Date:
6/10/2026
5
5555555
Being first time homebuyers, there was a lot that we didn't know or understand and you walked us through everything step by step and explained everything to us down to the smallest detail.
Shiloh
Perkinston
MS
Date:
6/10/2026
5
5555555
Quick response times, good explanation of the overall
Mario
Pflugerville
TX
Date:
6/10/2026
5
5555555
Good communication throughout the process. Very knowledgeable and good at sharing all that information.
Alexander
Chicago
IL
Date:
6/10/2026
5
5555555
The communication was outstanding. Email questions we had were answered quickly. Ricardo was good at answering our questions and explaining what was going on step by step.
Rosalind
Randallstown
MD
Date:
6/10/2026
5
5555555
As with any home purchase, there were several bumps along the road. Nick and his team kept me well informed and moved through every hurdle with ease. They found a homebuyer program perfectly tailored to my needs and helped me navigate tough decisions by sharing the facts surrounding all options. They were kind and patient during the difficult expectation-versus-reality conversations, while helping me get almost all of my expectations met.
Briana
Chicago
IL
Date:
6/10/2026
5
5555555
Excellent from beginning to end. Very patient and knowledgeable. Always a pleasure to work with
Marissa
Long Beach
NY
Date:
6/10/2026
5
5555555
Really clear, prompt communication. Speed of transaction was fantastic. Everyone took our questions graciously, and answered with care. Everything you needed from us- you were very clear and and rigorous throughout.
Michael
Los Angeles
CA
Date:
6/10/2026
5
5555555
Kathy went above and beyond to reach out to us with updates and answer any questions we had , even after work hours sometimes, which just made us feel like she was very attenative! Kathy was so wonderful to work with!
Sophia
Alabaster
AL
Date:
6/10/2026
5
5555555
Lacy was absolutely awesome with all of her advice, explanations of the ocntracts and how she was able to give us options for purchasing our new home!!!!
Tobi
Kansas City
MO
Date:
6/10/2026
5
5555555
communication, fast response and super kind!
Zander
Chippewa Falls
WI
Date:
6/10/2026
5
5555555
I had a great experience working with Randy Gust at Fairway Mortgage for the refinance of my home. Randy did an excellent job guiding me through the entire process from start to finish. He communicated clearly and consistently, checking in and keeping me updated every step of the way. What really stood out was his willingness to think outside the box and find the best solution for my situation. He took the time to explore different options and ultimately helped me secure my loan using an approach that worked well for my circumstances. That level of dedication and problem-solving made a huge difference. He was also incredibly accessible—always available to answer questions and have conversations outside of traditional work hours, which was extremely helpful with my busy schedule. The Fairway app and online portal were very user-friendly and made uploading and signing documents quick and easy, saving me a lot of time. I highly recommend Randy to anyone looking for a knowledgeable, responsive, and dependable loan officer!
Kayla
Bismarck
ND
Date:
6/10/2026
5
5555555
Great people and really easy to work with and very understanding and willing to help at any time
Dayton
Warrensville
NC
Date:
6/10/2026
5
5555555
In one word, communication. Alejandro patiently explained every step of the process, and was always available to answer questions. The level of personalized customer service exceeded all my expectations.
James
Austin
TX
Date:
6/10/2026
5
5555555
Alejandro was very communicative and very easy to get in touch with. He took the time to answer every question I had and I appreciated the in-depth explinations he gave about the whole process. I felt like I could trust his judgement and honesty. He treated us like real people, not just like he was trying to close a sale.
Paquita
Austin
TX
Date:
6/10/2026
5
5555555
Alyssa was absolutely incredible throughout our entire home-buying process. From the very beginning, she was knowledgeable, responsive, patient, and always willing to answer questions no matter how small they seemed. What stood out most was her communication. She kept us informed every step of the way, explained complex lending and underwriting requirements in a way that was easy to understand, and consistently made us feel like a priority. Buying a home can be stressful, but Alyssa helped make the process feel manageable and smooth. There were several moments where additional documentation or time-sensitive items were needed, and Alyssa was proactive, organized, and solution-focused. Her professionalism, attention to detail, and dedication were evident throughout the entire process. Because of her hard work and guidance, we were able to close on our dream home with confidence. We are incredibly grateful for everything she did for our family and would highly recommend her to anyone looking for a mortgage professional who genuinely cares about her clients. Thank you, Alyssa, for helping make this milestone possible for the Engdahl family!
Alexis
Bovey
MN
Date:
6/10/2026
5
5555555
Tim was so upbeat, flexible, and happy to help in any way he could the entire process! He gave great guidance and information, too! We so enjoyed working with Tim and had total faith in him because of how professional and dedicated he was!
Kristine
Brownsburg
IN
Date:
6/10/2026
5
5555555
He provided professional guidance on financing throughout the home-buying process and managed the entire procedure expertly, enabling us to be in our new home now; I am extremely grateful to him.
Nurettin
Tucson
AZ
Date:
6/10/2026
5
5555555
We were unable to get a loan through our bank and Jill helped us every step of the way and was quick!
Pierce
Mandan
ND
Date:
6/10/2026
5
5555555
Ashley was very knowledgeable and answered all my question. She went above and beyond to help me find the right place.
Megan
Orem
UT
Date:
6/10/2026
5
5555555
Heichel team was great to work with!! They were responsive , timely, and guided us through every step.
Heather Bellrichard
Date:
6/10/2026
5
5555555
Very responsive, timely, and reached out with every step.
Heather
Okoboji
IA
Date:
6/10/2026
5
5555555
Everything
Jason
Columbia
IL
Date:
6/10/2026
5
5555555
The expediency of communication, and pleasant attitude. Kelly was also very knowledgeable, and worked with us to make whatever we were looking for happen.
Brail Watson
Date:
6/10/2026
5
5555555
The expediency of communication, and pleasant attitude. Kelly was also very knowledgeable, and worked with us to make whatever we were looking for happen.
Phillip
Topeka
KS
Date:
6/10/2026
5
5555555
Your professionalism and attention to detail made the entire experience exceptional. I truly appreciate the prompt communication and high‑quality service.
Brian
Okoboji
IA
Date:
6/10/2026
5
5555555
I barely had to do anything. He made the mortgage.procesa very easy and no stress.
Billie
Smithfield
NC
Date:
6/10/2026
5
5555555
Working with Travis is always great We will always send our business his way
Naji
Flagstaff
AZ
Date:
6/10/2026
5
5555555
Helpful, answered all of our question and fast on answering all of our question. .
Jaymar
Waterville
ME
Date:
6/10/2026
See More Reviews
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