Helping out with questions about the process and documents

Easy to get answers to all my questions; fast turnaround on responses.

Luis was always willing to take time to provide clarity about the process when we asked for it. He was supportive when we were struggling with the housing market and was always personable and pleasant.

Jamie's communications was always quick and clear and we knew what was expected of us during the entire loan process. It was a very painless process.

Kathleen has always been supportive and made it clear we could reach out with any questions. As a first-time homebuyer unfamiliar with the complex process, I truly felt that Kathleen was always by our side, guiding us through each step. During our very first session with Kathleen, she took the time to provide detailed explanations for each term and process, which gave us a lot of clarity and confidence moving forward. That made a huge difference — Thank you very much, Kathmeen and her team.

The process was very easy and simple, even for a first time homebuyer.

Overall the experience was average and we got our goal which was to close our home Several of the documents provided had to be resubmitted by us on multiple occasions. The process seemed to lack streamlining .

Answered questions in a timely manner, kept things moving along and kept us up to date throughout the process

From the first day till closing date he was always just a text or call away very professional and was on top of his responsibilitie.

Scott is amazing to work with! We have worked with him twice already and he is so kind and helpful. He takes the time to know you on a personal level and even calls us on our birthdays. I will always refer him to friends and family

Jen was great.

Rick was extremely helpful through this entire experience. He was available for us every time we needed him (even on nights and weekends and at very last minute times). He was always kind and patient with us. I will not use any other lender, Rick's the best!

Excellent communication and availability.

John was great to work with. His communication was excellent and made the entire experience seamless.

Gina is very easy to communicate with and prompyly answers our questions

Jason and his team did a great job keeping everything organized, proceeding, and simple for my wife and I. Any time we had questions or concerns, they were readily available and patiently walked us through EVERY step of the process.

Easy process, great response

Very easy to work with straight to the point

Sharon is awesome, any question or concern i had along the whole process she was right there with us. We were always led in the right direction and sharon filled us in on every specific detail and concern we had, we were always given the best advice. Sharon truly made this process so easy and stress free, she's the best!

Jayson led us through the process efficiently and timely, even when he was out of the country in the beginning. He was very easy to work with.

Everyone was very helpful and clear in instructions. Very thankful for responsive and knowledgeable help!

Constant communication, thank you so much for all of your hard work getting us a home!

Mike was incredibly communicative, supportive, and knowledgeable

Nick good job, Frank thank you, the process was very friendly thanks to everyone.

The Fairway Team was so supportive during the whole process, thank you for everything and look forward to your help with refinancing in the future =)

Donna was incredible so grateful to have her through this process

good advice and they get things done

You had great communication with us and made everything on our end very easy. Thank you for a smooth mortgage process!

Brandi and her team gave our loan process their full attention. They were very detail oriented and extremely pleasant to work with! I am so happy we had them watching out for us!

Tim made the process of applying for a loan incredibly easy, and was quick to answer our questions! Very professional, but also personal and intentional. Great people skills along with excellent knowledge in the loan space.

Fast, convenien, and seamless.

Klara was available, knowledgeable, accessible, and friendly. This is our third home -buying experience but is by far our best lending experience!

Everything was communicated explained in detail and easy to purchase our new house. It was not a stressful process. Everyone and everything was awesome and efficient.

Ann was very responsive and took the time to seek out the best product for our particular needs.

Erik was great

Frank is very professional and explained each and every procedure , step by step as well as very prompt in answering emails and phone calls.

-My questions were answered promptly and in detail -Unfamiliar concepts were throughly explained to me -Easy to talk to

Helped prepare a second loan option so I could get my dream home.

Spencer! He answered questions and found solutions to problems. Couldn't ask for more.

Everything!

Navigated the market switch by preparing 2 loans and making sure we got our dream home.

and his team made our home purchasing process go really smoothly. Everything was on time and communication was fantastic. Happy to recommend them.

Communication from Leslie and her whole team (mainly Alina) was fantastic.

Great communication through out the process.

Consistent communication, very knowledgeable, patient when explaining the various processes, and speedy delivery. Thank you so very much!

Connor was incredibly patient and helpful throughout the process. This was my first time buying a house, and he took the time to answer all my questions and was very responsive.

The communication and the consideration of our situation. Provides us options, direction, and guidance for a smooth approval.

Clear fast communication that gets the job done , keeps the process rolling which is exciting as a home buyer wanting to get into there new house as soon as possible. I wanted things done in a short time period and Bob made it happen on a holiday week. I'll never use another lender for a home loan. Outstanding customer service

Quick responses, efficient and got the job done quickly . Easy to communicate with .

Thankful to have made a purchase of our new home through Fairway And especially to have had Chase's help in making it happen!

I live in US for just about 8 months. Last june, I was trying to look house in the market and inquire. Most of them are not interested to help me because I just moved in US, then there was an angel who keep messaging me and offering help. That is Dan Groebner. Initially I was ignoring his message because I thought he is scammer😅 . But he still continues to message me and I replied. He got a pre approval in the first day that we talked. In less than a month I got approved and closed the loan. I am so happy and satisfied about their services. I got a lower interest too. Thank you Dan and to your team for your hardwork , kindness and willingness to help people to achieve their dream to own house.

Advice an support

The easy and fast service also the whole teams attitude and dedication.

All of the hard work but in to making this a successful loan! instructions and steps were clear and the communication and response times were excellent!

Great communication

steve was very responsive

The prompt response, positive attitude, and answering all our questions truly made it a wonderful mortgage experience

Really flexible all along the way. Always helpful.

Fast response times, very on top of process, steady clear communication.

All the people we worked with at Fairway got back to us asap. They always explained the process.

Dawn was extremely kind and was great at answering all of my questions and concerns

We had a great experience working with Troy . Everything was smooth, transparent, and timely from start to finish. He was always available to answer questions and made the entire process feel stress-free. Highly recommend!

Steve is easy to work with :)

The whole experience was great

Communication, understanding, explaining everything

Professional and easy to work with

Stress free and very helpful in the home buying process

Scott and his team were amazing! Helped us every step of the way, especially as buyers coming from out-of-state. Friendly, timely, responsive and professional. ***** 5 stars!!!

Excellent advice. Very responsive and in a timely manner. Very knowledgeable. Friendly, patient, and very accommodating.

Writen as a review: I was thoroughly pleased and impressed with the service and support I recieved from Shelley Rodocker. She made what is often a difficult and confusing process, clean, clear and understandable. Her proactive contacts and her timely responses gave me confidence that I would not be abandoned in a critical period. Thiws aspect was of critical importance for me since we were moving extremely quickly and purchasing a property 800 miles away. I would certainly recommend Shelley to anyone and everyone who is purchasing a property.

Professional and high quality service.

The fact of sitting down and running through all the numbers at the beginning was super helpful. and the knowledge and expertise in the field was a huge help for my wife and I. David was very personable and willing to make sure we got into a house and made sure we had all the steps taken care of. As well as knowing about the down payment assistance program was a huge blessing for my wife and I.

Super easy to deal with. Very responsive and professional. 5 stars from start to finish!

Bryce is extremely communicative. Was available for all questions and always Answered with respect and care. Worked with us to get us to the payment and terms we wanted as well as was available from the first stages of searching all the way to the day of closing . he came to closing and was there cheering us on as we tackled such a huge day ! thank you to Bryce for your hard work and to your team for making it happen so quickly and efficiently with minimal work from us!

The team is veryvquick very quick to respond to questions or tasks.

Great communication. Someone always available to answer questions in a timley manner. Provides knowledge that gives confidence to borrower.

Cynthia communicated to us every step of the way! She explained the pricess very well and answered every question I had.

The attention to detail and accessibility were car loans. Apparently they were car loan. OK they were wonderful par PARXE. X. Excellent.

The constant, and most often unprompted, communication was wonderful. Trey and his staff were on top of everything with our loan. The experience could not have been any more pleasing!

The entire New Home Ownership process was so much better than I anticipated. The communication, explanations and patience you all had with me, when I had questions and/or uncertanties, really helped me to understand things better. From phone calls, emails and texts, I knew that I could contact any of you at any time with questions and I'd receive a prompt response. Not only was the process smooth and trouble free, it only took about 1 month from the date I applied for the loan until the day I closed. All of you are very professional, yet made me feel so much at ease, and that meant so much to me. While using the Fairway app, I liked being able to see the entire homebuying process and having it indicate the status of each step such as Completed, Current, Next Step and Upcoming. I will recommend you all at Fairway to anyone who is thinking of buying a house.

Mark was fantastic at communicating the entire process to me from start to finish. He got me a grant for my loan. Mark made me feel confident about my purchase!

Fast and easy and great communication on things that were needed!

Russell was great! if i had a question or needed help he was quick to respond and get me the help I needed . he is good at his job and knows everything that is needed with getting a house. he was right there every step of the way and I am very thankful to have him working for me

Gina was so great in communicating throughout the process and getting information we needed from the HOA! She always had a positive, helpful attitude.

The communication, and how promptly everything was done.

Awesome! Kelly was always available to answer questions and was always on top of it. Was a very smooth, pleasant home buying experience! Thanks!

Amazing communication ! Never felt out of the loop.

Willingness to work with me and my busy life to get things done

Constant communication, making calls for our benefit, online signing of documents, prompt to call if something happened

Fast response time very informative and quick to close

Brenden was friendly, patient, and all around great. We had a few hiccups in our journey but he always had optimism and ideas to help get us through anything!

Everyone on the team was wonderfully patient and understanding through the process and I couldn't have asked for a better team for a firs time home buying experience!

The wonderful communication and ease with which you and your team work together to make it pain free for us and for our clients. Thank you!

Sharon you are always so helpful in no matter what. You make everything a smooth as possible and keep us informed. Thank you!!!

Brenden was absolutely fantastic! He made himself available at all times. He answered every question we had, multiple times. I couldn't have asked for a better mortgage broker!

The overall experience from start to finish was great. Matthew was probably the best loan officer I have worked with over the years. He was knowledgeable, helpful, and efficient. The team supporting him did a great job as well.

Super helpful throughout the entire process & quick turnaround whenever needed

Quick to help with anything and fast responses to calls and emails.

Jeramy, Josh and Camie went above and beyond to secure our loan. They were very thorough and very efficien. I know Seascape was difficult to gather information from but they stay on top of it and made sure they had all the information to get the best loan and best rate.

The best communication. Makes you comfortable with any question