The fact that Steve was patient with me throughout the process of trying to find a first home made it easier. I did not feel like I was forced or rushed to do anything, but to go look at homes that I liked personally.
Jesse Gray
Louisville
KY
5
The straight forwardneed of everything and what to do and how to do and what we needed to do in order to get the house we wanted .
Joseph
Cheyenne
WY
Date:
7/1/2025
5
Brad is creative, reliable and an excellent communicator. We were in good hands with his advice and execution on our loan.
Claire Zajac
Date:
7/1/2025
5
Brad is creative, reliable and an excellent communicator. We were in good hands with his advice and execution on our loan.
CLAIRE M
Hudson
WI
Date:
7/1/2025
5
5.0 Stars!
Pamela Ossa
Date:
7/1/2025
5
Very responsive, would patiently explain what I didnt understand
Pamela
Ft Lauderdale
FL
Date:
7/1/2025
5
shad and his team were very helpful and clear about what they needed for the loan approval and got me approved and into my home!
Anthony X
Topeka
KS
Date:
7/1/2025
5
Bryce always kept us informed and got right back to us with answers to our questions.
Maureen
Elkridge
MD
Date:
7/1/2025
5
Ms. Lynn was so nice and helpful. If we needed anything we could reach her at any point in the day and she was more than happy to help. It was our first home so we did not have much of an idea of what and how to do things. Did not matter because Lynn guided us through out the whole process and made everything as easy as it could be. Thank you.
Noah
Supply
NC
Date:
7/1/2025
5
Chuck kept us informed through the entire process and helped to push and expedite the procedure.
Lewis
Summerfield
FL
Date:
7/1/2025
5
Wonderful experience!
Gary Luker
Date:
7/1/2025
4
How fast she was to get everything done.
Lesly L
Lexington
NE
Date:
7/1/2025
5
Good contact timing- up to date info provided- friendly conversations- actively involved in problem solving (insurance quote fell through right before closing, Jimmy help find a replacement right away)- all
Stanley
Overgaard
AZ
Date:
7/1/2025
5
Brandon was so patient with my husband during our first time home buying experience. He really took the time to explain each and every process and made sure we understood in laymens terms. Whenever my husband had a question about what was going on, or what the next step was, Brandon was always there for us.
Justine
Las Vegas
NV
Date:
7/1/2025
5
The customer service was amazing, and also the speed of which things got done.
Asher
Arnold
MO
Date:
7/1/2025
5
As a first time home buyer I appreciated the honesty and making sure we understood everything we needed. It also felt comforting that we could reach out with questions & call if/when ever we needed. I also appreciated this team being so helpful and respectful with our fanicial situation. Made us feel like we were in good hands, establishing trust. Very appreciative that Matt and his team were able to help us accomplish our goals!
Belen
Ramsey
MN
Date:
7/1/2025
5
Great communication. Clear explanations on everything. Great teamwork between Fairway and my realtor.
Steven Minor
Date:
7/1/2025
5
Great communication. Clear explanations on everything. Great teamwork between Fairway and my realtor.
Steven
La Center
WA
Date:
7/1/2025
5
Super nice to work with. Understanding of the barriers of buying a house out of state.
Courtney
Kansas City
MO
Date:
7/1/2025
5
Everything was explained very well. Questions were answered quickly. Patty was available whenever we needed her, even late into the evening. Patty had goof questions and brought things to our attention that we did not think of.
Tina T
Fish Creek
WI
Date:
7/1/2025
5
John was so helpful in walking me through the process of getting a mortgage and was there with answers to my questions any time..I highly recommend John and Fairway Mortgage to anyone who is considering getting a mortgage!
Charlene Riikonen
Date:
7/1/2025
5
Alex and Alisha were great. They were very responsive and always let me know what to expect in the timeline to keep the process moving forward. They answered all my questions and explained them in a way I could understand when I was confused. I would definitely recommend them for the mortgage process.
Amanda
Franklin
WI
Date:
7/1/2025
5
Friendly loan officer, amazing and thorough communication
Andrew
Framingham
MA
Date:
7/1/2025
5
Super easy, clear and fast communication
Ashley Taylor
Denver
CO
Date:
7/1/2025
5
-Good communication
- Quick to close
- Polite
Travis Robert Kyle
Kewaskum
WI
Date:
7/1/2025
5
Dean made this process smooth and easy!
Julia
Moncks Corner
SC
Date:
7/1/2025
5
Jamie made it great! He is always on top of every aspect of the process. Communication was impeccable as Jamie is always available to answer questions you may have, even after hours. He just made the entire process easy and seamless. We highly recommend Jamie and he will be our "Mortgage Guy" for eternity.
Michael B
San Antonio
TX
Date:
7/1/2025
5
Ease of contact. Tanja always answered the phone and quickly replied to text messages.
Geoff R
Harker Hts
TX
Date:
7/1/2025
5
5.0 Stars!
Eric Chatman
Date:
7/1/2025
5
Jason and his team stayed on top of everything and made it a smooth experience.
Eric W
Fisherville
KY
Date:
7/1/2025
5
Sam's patience, flex ability , and openness to options and finding possibilitie. We always felt Sam listened to us well and genuinely cared about us and the success of the process .
John M
White Bear Lake
MN
Date:
7/1/2025
5
Melissa couldn't have been better to work with. She made the process so smooth and managed to get us closed in 3 weeks! Just incredible. Her team was great to work with too.
Elizabeth King
Alexandria
VA
Date:
7/1/2025
5
Cayla's help
Jason
Florence
TX
Date:
7/1/2025
5
Austin walking us throught the process seamlessly
Leslie
Acworth
GA
Date:
7/1/2025
5
Everyone was kind and super helpful. Buying a house out of state is not for the weak! They helped and supported us through every step
Sara Hillman
Date:
7/1/2025
5
Quick and easy. Everyone on the team was helpful and pleasant. Even when it was confusing, the team helped us understand and get the right things that were needed
Sara L
Greenwood
IN
Date:
7/1/2025
5
You were awesome at explaining the process and made it easy to understand
Jennifer
Ontario
CA
Date:
7/1/2025
5
Everything.
Darrell
Lavon
TX
Date:
7/1/2025
5
Very informative and steered us to the right direction so we can get our house
Eric
Florida City
FL
Date:
7/1/2025
5
Prompt communication and patience/willingness to answer questions.
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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