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5

Stars

5555555
Date:
4/3/2026

Featured Review

Frank was good. Not so much the process. Some of the questions and conditions were intrusive.

Dana P
Mount Laurel
NJ
5
5555555
I appreciated the personal level in how my loan was handled. Very quick to respond and help with application and paperwork process. Would highly recommend.
jay johnson
Date:
4/1/2026
5
5555555
I appreciate the pesonal personal level in which my loan was handled and the quick responses and follow-up. Would highly recommend Michael and his team.
Juett S.
Ooltewah
TN
Date:
4/1/2026
5
5555555
Zach made the entire process easy and stress-free. He worked on our behalf and gave us great advice.
John Joseph
Windham
NH
Date:
4/1/2026
5
5555555
Great communication, always answered in a timely fashion!
Vienna Tula
Longmont
CO
Date:
4/1/2026
5
5555555
Kevin's professionalism and timely responses.
Anna Iozzo
Alpharetta
GA
Date:
4/1/2026
5
5555555
Chelsea's communication and help over the months has been a HUGE help in us getting a house i I cannot reccomend her enough!
Taylor
Cedartown
GA
Date:
4/1/2026
5
5555555
I had a great experience working with David! David worked tirelessly to make my deal go through. He went above and beyond to make sure that I understood the process and was always available to answer questions. He was positive and upbeat throughout the whole process.
Jessica
Dundalk
MD
Date:
4/1/2026
5
5555555
Working with Erik was always easy. He made us feel comfortable about our options and reassured with our plans. I felt like I could trust him to do what was in our best interest, and he always explained things very clearly along the way.
Timothy
Plattsmouth
NE
Date:
4/1/2026
5
5555555
Consistent communication and clarity throughout the process with a touch of humility
Leana L
Houston
TX
Date:
4/1/2026
5
5555555
The experience and knowledge was incredible . extremely professional
Anthony H
Houston
TX
Date:
4/1/2026
5
5555555
Great communication, easy process
Ramiro Vander
Texarkana
TX
Date:
4/1/2026
5
5555555
Very helpful and explained everything very clearly
Bryson
Clifton
CO
Date:
4/1/2026
5
5555555
We’ve worked with Sheri and her team before, and once again they made what could have been a stressful process feel incredibly smooth and easy from start to finish. Everyone was so responsive, patient, and professional. They took the time to answer all of our questions and made sure we felt comfortable and informed every step of the way. Their attention to detail and clear communication really stood out. We truly felt supported throughout the entire process and are so grateful for how seamless they made everything.
Sarah E
Northridge
CA
Date:
4/1/2026
5
5555555
They were very helpful
Christopher
Crawfordsville
IN
Date:
4/1/2026
5
5555555
Sheryl was easy to get a hold of when needed. Sheryl explained everything and kept us update every step of the way. Every step of the way she was professional, she is also very personable and friendly. At one point in the startup procedures a friend of mine had mentioned his mortgage company to try. My wife and I quickly dismissed the idea secondary to Sheryl's kind genuine and professional approach. Not to mention she seemed to hit the ground running. I could go on about how amazing she is but the "Characters Remaining" shows that I only have 4441 characters remaining. I hope she knows how wonderful my wife and I believe she is.
Scott
Llano
TX
Date:
4/1/2026
5
5555555
Everything was done ahead of time and flawless.
Nicole
Sahuarita
AZ
Date:
4/1/2026
5
5555555
Steve was great and made everything very easy and smooth. Very responsive and helpful and would stay on top of everything. Would reach out with reminders and voluntarily explain things that might have been confusing in a very understandable way. My fiance and I are extremely happy and now own our first home! Thank you!
bennett whisenhunt
Date:
4/1/2026
5
5555555
The smooth transaction and transparency. I really appreciated the follow up and just the simple non pressure experience. Will use him as my primary loan officer going forward for any other refinances. Just a great experience overal from start to finish.
John Tualau
Winston Salem
NC
Date:
4/1/2026
5
5555555
Explained everything simply. Was available any time any day of the week. was my first time buying a home and was super easy with yall. I was gifted a gift card as well!
Bennett Hooper
Leeds
AL
Date:
4/1/2026
5
5555555
Mark explained everything very clear. He was always accessible and answered questions quickly.
Martha
Woodstock
GA
Date:
4/1/2026
5
5555555
We are greatful for the opportunity to work with Mary. She provided extensive service and support throughout the home buying process. We couldn't have chosen a better person. Even though the process lasted over the course of 2 years, she never gave up on us.
Lamarcus Derrell
Hogansville
GA
Date:
4/1/2026
5
5555555
Kim is always available to answer all your questions and is great to work with!!
Courtney
Jacksonville
FL
Date:
4/1/2026
5
5555555
We came into the pre-approval process totally clueless and left feeling empowered, all thanks to Keith. He broke everything down in a way that actually made sense, helped us understand what we could truly afford, not just what we were approved for, and made the entire experience feel collaborative and stress-free. Now that we’ve officially closed on our home, I can say with full confidence that that level of support carried through every step of the process. Keith was proactive, communicative, and incredibly thorough. We always felt informed, prepared, and advocated for. Buying a home can be overwhelming, but Keith made it feel manageable and even enjoyable. These glowing reviews aren’t exaggerating. He’s the real deal, and we’re so grateful to have had him in our corner.
Marjorie P
Seattle
WA
Date:
4/1/2026
5
5555555
Clear communication, quick problem solving, customer oriented.
Mattia
Oakton
VA
Date:
4/1/2026
5
5555555
We had an excellent experience working with Michael L. He went above and beyond to help us get approved for our home, guiding us through every step of the process with patience and expertise. He was always available to answer questions and made everything feel smooth and stress-free. We truly appreciate his dedication and would highly recommend him!
Erick
Eloy
AZ
Date:
4/1/2026
5
5555555
Donna was very reassuring throughout the process. She ran multiple scenarios as my husband and I changed our minds several times regarding the direction we wanted to take with our home purchase. She was patient and never got flustered. She made this process so very easy and I am extremely thankful for her partnership and guidance.
Bethany Capron
Salado
TX
Date:
4/1/2026
5
5555555
I have to say that Sandy, Lynn and Patti are incredible. Do to the divorce the Refi was no easy task by any means. This Amazing team was with me every step of the way. All though the web portal will show you were you are in the loan process in a general since, the team all ways reached out to me to let me know where we were at in the process. I am very thankful and grateful for everyhing Sandy, Lynn and Patti did for me during this process. When I orginally purchased the house six years ago the Fairway team was with us and I reached out to the team again for this Refi. In the future if the need comes about, I will definatly be reaching out to the Fairway team of Sandi, Lynn and Patti to help me. Thank you Mike Reilly
Michael Brendan
Ormond Beach
FL
Date:
4/1/2026
5
5555555
Jessica and Tori were wonderful to work with. They made our buying of a home and the loan process great. It was a fairly fast timeline and it all went very smooth.
Daniel T
Tucson
AZ
Date:
4/1/2026
5
5555555
5.0 Stars!
Ramon Gahona
Date:
4/1/2026
5
5555555
The process was smooth, the information was communicated clearly and prontly. All our questions and concerns were addressed patienly.
Ramon
Houston
TX
Date:
4/1/2026
5
5555555
They were personable and super easy to work with.
Ashley
Valparaiso
IN
Date:
4/1/2026
5
5555555
Communication
Dan James
Great Falls
MT
Date:
4/1/2026
5
5555555
Aaron worked so fast to get my loan pre approved and things moving forward. He answered all of my questions immediately returning my calls. Overall I was amazed at how easy he made the process!
Mark
Belleville
IL
Date:
4/1/2026
5
5555555
Overall, the constant communication during my home buying process! Mike was great andbhis team were marvelous. Big shout to Ashley McDuffie helping me square away last minute documents!
Donald Lee
Waldorf
MD
Date:
4/1/2026
5
5555555
Steve always makes the process so easy for me. I am a senior citizen so, I really appreciate all the help! Steve Answers my texts or calls right away! He is a great guy and has my trust!
Margaret Ann
Tucson
AZ
Date:
4/1/2026
5
5555555
the whole process went very smoothly and we felt very informed on our choices and what we had to do.
Natalie
Madison
WI
Date:
4/1/2026
5
5555555
April is incredibly knowledgeable and personable. She made the entire operation easy and simple even when I bombarded her with all my questions
Nicholas D
Zebulon
NC
Date:
4/1/2026
5
5555555
Always super responsive, makes everything very simple! 12/10 would continue to use in the future
Madison
Waterloo
IL
Date:
4/1/2026
5
5555555
John and his team are outstanding. We have worked with him previously and would do so again in the future. I experienced some anxieties towards the end of the process, but this was in now way a reflection on John or any team member at Fairway. Thank you for helping to make our dream a reality and your support through this process!
Michael C
Harrisonville
MO
Date:
4/1/2026
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Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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