Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
4/12/2026

Featured Review

The response time to any question that we had was spectactular. The communication from Jo and her team regarding anything they needed from us was upfront and understandable. (Understandable meaning if you are not totally familiar with real estate lingo). All in all a very efficient process dealing with them through Fairway Home Mortgage! Most certainly will recommend them to anyone that I know if they are trying to figure out buying a home.

Trevor D
Windsor
ME
5
5555555
Matt was very responsive and informative thoughout the whole process of buying a new home.
Kendra A
Hartsville
SC
Date:
4/9/2026
5
5555555
Randy was always available and quickly returned calls abd messages
Suzanne
Milano
TX
Date:
4/9/2026
5
5555555
Because I trust him and he always did a great job and I liked rest rest of the team
Maryam
Cockeysville
MD
Date:
4/9/2026
5
5555555
William Dawes and his team are titans amongst mortals. (Which is apparent from his NMP 2024 Industry Titan Award per National Mortgage Professional Magazine).  It was a true honor to work with this group to finally make our forever home a reality. The service provided by William and his team is so far beyond the standard that it deserves to be more than just a review, it should be a landmark. Lesser lenders should march down S Broadway Ave together at City Hall to erect a statue in honor of William and company. It would serve as the ultimate gold standard, showing the entire industry what true professionalism and dedication to a client’s dream really look like. ​William is an absolute professional and a true subject matter expert. What stands out most, however, is his character and his commitment to selfless service. He consistently volunteers his time to teach America's youth about credit building and the real-world aspects of life. This dedication to developing the next generation to become homeowners speaks volumes about the kind of person he is and reflects on his team as well. ​To William and the entire team: Thank you for all of your help and for your unyielding support throughout this process. We couldn't have done it without you. If you are looking for a lender who genuinely cares and delivers results, look no further.
Spike
Date:
4/9/2026
5
5555555
Timely communication, simple straight-forward steps of the process, Christiaan's on-going availability to guide and answer questions
Vanessa
Pflugerville
TX
Date:
4/9/2026
5
5555555
Chad is the nicest and easiest person to work with. This is my second time using Chad, I won't use anyone else.
NICOLE HAYES
Date:
4/9/2026
5
5555555
Chad is the nicest and easiest person to work with. This is my second time using Chad, I won't use anyone else.
Nicole M
Saint Joseph
MO
Date:
4/9/2026
5
5555555
Lori, made the process very easy to understand and guided me through every step. She was flexible with my busy work schedule and reminded me of upcoming due dates. She got me a fantastic rate and made the process painles!
Delanie M.
Colorado Springs
CO
Date:
4/9/2026
5
5555555
Sheri and her team are very attentive and responsive throughout the whole process. We appreciate how knowledgable and patient they all are. They walked us through everything and let us know exactly what was needed and when it was needed in order for us to achieve our goals. We can't appreciate a team more.
Jose Martin
Northridge
CA
Date:
4/9/2026
5
5555555
Crystal and I have a mutual client. Crystal is thorough, knowledgeable and helpful. It was a pleasure working with her.
Amanda Alley
Date:
4/9/2026
4
4444444
Crystal and I share a mutual client. Crystal was thorough and helpful. I am grateful for a smooth transaction!
Amanda
Little River Academy
TX
Date:
4/9/2026
5
5555555
Ariana and team were fantastic! Everything was handled quickly! They were on top of things and very friendly and professional.
Natasha Aileen
Longview
TX
Date:
4/9/2026
5
5555555
Christiaan was a great communicater. He was alwas available to answer qustions and keept me updated through the intire process.
Carl
Hutto
TX
Date:
4/9/2026
5
5555555
Sam is super reliable as well as reachable! He is knowledgeable and ready to answer any questions at any time, even through text messages! His expertise has made our first home buying experience smooth and we thank him for all his work!
B Lettow
Date:
4/9/2026
5
5555555
Sam is super reliable as well as reachable! He is knowledgeable and ready to answer any questions at any time, even through text messages! His expertise has made our first home buying experience smooth and we thank him for all his work!
Brittaney
Coon Rapids
MN
Date:
4/9/2026
5
5555555
The easy use of the electroniic documents. Jaime walked us through every step making it easier to navigate.
Shawn Dustin
Lafayette
IN
Date:
4/9/2026
5
5555555
Knowledgeable, quick responses and thorough
Erica A
Topsfield
MA
Date:
4/9/2026
5
5555555
She took the time to explain to me things I was unclear on breaking it down so I understood it . also always available for any questions we had anytime
Jonathan Colbey
Kokomo
IN
Date:
4/9/2026
5
5555555
Knowledgeable, pleasant, and helpful service.
Anton A
La Grande
OR
Date:
4/9/2026
5
5555555
Dustin did a good job of communicating with us and making sure to answer our requests in a timely fashion. He stayed on top of the paperwork and ensured that the closing process was quick and efficient.
Travis
Casper
WY
Date:
4/9/2026
5
5555555
Dave was very on top of everything at every step of the process. He is awesome
Peter A
Casper
WY
Date:
4/9/2026
5
5555555
Lori went above and beyond our expectations in resolving the credit issues we were having. Her patience was outstanding Without her extra help we might not have been able to get the loan .
EDWARD W
Florence
AZ
Date:
4/9/2026
5
5555555
Amazing to work with, very communicative regardless of time difference. I appreciate all the assistance and attention.
Yadel
San Diego
CA
Date:
4/9/2026
5
5555555
I cannot say enough positive things about our experience. It truly felt like we were working with someone who had our best interests at heart. I don't typically leave reviews, but the service was so exceptional that I had to share. Thank you, Troy, for making this such a seamless and positive process.
Austin Harper
Date:
4/9/2026
5
5555555
Zack Brautigam was very knowledgeable and communicated well and in a timely manner. He was very easy to work with and I would recommend him to anyone.
Nicholas
Helena
MT
Date:
4/9/2026
5
5555555
Anyone that is looking into buying a home I would 100% Recommend their office was absolutely amazing and so patient anytime I had a question they answered and didn’t make me feel like a burden not only that but we closed 7 days sooner than we were supposed to, they were on top of everything and it made this process very easy!
Abigail Bouchillon
Date:
4/9/2026
5
5555555
Timmy was so great at communicating. Also wow! What a quick close!
Kaitlyn
Portland
OR
Date:
4/9/2026
5
5555555
Nancy and Kari were absolutely AMAZING! I couldn’t have asked for a better team. As a first‑time homebuyer with zero experience, I felt supported from the very first step to the very last. They kept us informed the entire way, answered every single question with so much patience and genuine enthusiasm, and were consistently kind, encouraging, and incredibly helpful. I’m beyond grateful for them. I will absolutely use them again and will be sending everyone I know their way. Truly top‑notch!
Stephanie
Date:
4/9/2026
5
5555555
The way he took the time to explain the whole process and availability when my realtor and I had questions.
David Dejesus
Cameron
TX
Date:
4/9/2026
5
5555555
Nancy and Kari were absolutely AMAZING! I couldn’t have asked for a better team. As a first‑time homebuyer with zero experience, I felt supported from the very first step to the very last. They kept us informed the entire way, answered every single question with so much patience and genuine enthusiasm, and were consistently kind, encouraging, and incredibly helpful. I’m beyond grateful for them. I will absolutely use them again and will be sending everyone I know their way. Truly top‑notch!
Stephanie Renee
Dalton
GA
Date:
4/9/2026
5
5555555
5.0 Stars!
Roy Davis
Date:
4/9/2026
5
5555555
communication
Roy
Saint George
UT
Date:
4/9/2026
5
5555555
This was my first time ever doing this and you guys made this process super easy ! anytime i I had a question and would call you guys always helped me no matter what you guys went above and beyond ! 100% would recommend you to any friend or family
Abigail Cathleen
Salem
OH
Date:
4/9/2026
5
5555555
Jeff is fantastic! Patient, kind, thorough and professional. Lisa was exceptiona, too!
Karen Delphina
Copperopolis
CA
Date:
4/9/2026
5
5555555
Michelle was the best person to work With. Always on top of everything and was very helpful with ever step of buying. would recommend her to everyone .
Tyler
Longview
WA
Date:
4/9/2026
5
5555555
Trevor has always done a great job for me
Jeffery Wayne
Prescott Valley
AZ
Date:
4/9/2026
5
5555555
Nick is awesome and worked hard to get us into an interest rate and payment that fit our budget
Brett Hansen
Date:
4/9/2026
5
5555555
Nick was really patient and communicative throughout the whole process and helped us get a rate and payment we could afford
Brett
Springville
UT
Date:
4/9/2026
5
5555555
James was extremely helpful in talking to my portfolip manager to get me qualified for my mortgage, which was not an easy feat. He was very patient in the sale of my other home and in finding the right home in Goodyear AZ. When I found the home, he was right on top of funding the loan which made the simultaneous close perfect. I couldn't be happier with James and if you are reading this, you need to use James as your mortgage broker for excellent service!!!!!
Christine
Goodyear
AZ
Date:
4/9/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now