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5
5555555
I initially chose Hallmark Mortgage because of their experience with VA construction and mortgage loans. After entering into an agreement with Hallmark, I learned that my agent decided to leave the company for anopther opportunity. To this day I have not heard it directly from Johnathan McKinney, the agent I initially put my trust in. Over the next several months Jeanine, who was assigned to my project began to earn my trust. She often went above and beyond to make sure I stayed informed along the way. Building a new home can be stressful, Jeanine helped to reduce some of that stress by being upfont and honest about each and every step. Our goal was to be in just before Christmas, as the home was to be viewed as a "gift" for our family. I wanted nothing more than to give me kids the experience of waking up in their new home Christmas morning. Jeanine and her team made that a reality. It was crucnch time... We only had a couple opportunities to make our wish come true. Jeanine worked some Christmas magic, called in a few favors and got the job done! Jeanine is amazing. I would recommend her services to anyone looking to buy or build a home. Where other agents fall short or fail, Jeanine does not! She will get the job done!
Christopher M
Bremen
IN
Date:
12/22/2025
5
5555555
Using app made it convenient to provide appropriate docements
Therese Ann
Cedarburg
WI
Date:
12/22/2025
5
5555555
I like the people
William G
Conyers
GA
Date:
12/22/2025
5
5555555
Just an all around great guy to work with
SCOTT
Columbia
IL
Date:
12/22/2025
5
5555555
The entire process was straightforward and easy to follow. With email and text reminders whenever documentation or a signature was required. All of our questions were answered efficiently. Overall a great experience.
LaDeena
Eureka
CA
Date:
12/22/2025
5
5555555
Everything went smoothly from beginning to end. I felt that the communication between everyone was quick and if we had any questions or concerns they would be answered in a timely manner !
Aylen
Waco
TX
Date:
12/22/2025
5
5555555
Working with you and Steven was the best!!
Doreen L
FORT COLLINS
CO
Date:
12/22/2025
5
5555555
Mark was awesome. He realized that we wanted to buy a house and he worked his magic and made it happen. Mark was straight forward and made the process simple as it could be.
Russell Thomas
Chewelah
WA
Date:
12/22/2025
5
5555555
Our situation was abnormal and Abbie worked with us from start to finish to make sure we were taken care of!
Dakota
Belton
MO
Date:
12/22/2025
5
5555555
5.0 Stars!
Peter Crowley
Date:
12/22/2025
5
5555555
Very responsive to every call i made, went out of his way to keep me updated on rate changes, I could use my phone app for most things, when he said he was going to do something he did it.
Peter
Miles City
MT
Date:
12/22/2025
5
5555555
Sharla laying out options and the professionalism of the team to close quickly!
Daniel Philip
Salt Lake City
UT
Date:
12/22/2025
5
5555555
Evelyn is always on top of everything. If you have a question, she is there to respond right away, she is professional and close on time without any problems.
Kasjana
Round Lake Beach
IL
Date:
12/22/2025
5
5555555
Carrie and her entire team were extremely attentive to every detail throughout our process. Carrie and her entire team had amazing communicatio, and exceed our expectations in every way possibl. Thisnisniur second time using Carrie in two years, we look forward to using her and her amazing team again in the future.
Daniel Aaron
Meridian
ID
Date:
12/22/2025
5
5555555
So knowledgeable, thoughtful and detailed oriented! Jillian is fantastic!!
Chaney Brown
Date:
12/22/2025
5
5555555
Very smooth process with a very kind and helpful person.
Nared
Carol Stream
IL
Date:
12/22/2025
5
5555555
The whole process was smooth and great... Justin is Great.
Augustin K
Columbus
GA
Date:
12/22/2025
5
5555555
5.0 Stars!
Kristi Phillips
Date:
12/22/2025
5
5555555
Laura was on top of things and very quick to respond She promptly answered any questions we had
Kristin
Temple
TX
Date:
12/22/2025
5
5555555
Good experience
Anthony
Marietta
GA
Date:
12/22/2025
5
5555555
Very good communication and fast service
Erik Manjarrez
Date:
12/22/2025
5
5555555
The comunicación and fast service
Erik
Calexico
CA
Date:
12/22/2025
5
5555555
The staff was always available and ready to help with any questions we had. The portal made tracking the mortgatge process very easy.
Jonnathan
Killeen
TX
Date:
12/22/2025
5
5555555
it was my first time buying a home and Randy made it a very smooth process
Cassandra Lili
Houston
TX
Date:
12/22/2025
5
5555555
Communication
Jessica
Greensboro
NC
Date:
12/22/2025
5
5555555
Very professional and timely!
Janet
Date:
12/22/2025
5
5555555
Great to work with!
Timothy
Date:
12/22/2025
5
5555555
Mike and his team were amazing from start to finish. Always communicating, answering my silly questions and putting my mind at ease with any concerns i had along the way.
Teri
La Plata
MD
Date:
12/22/2025
5
5555555
Great communication all around and a lot of patience in answering our questions.
Justin Robert
Blythe
CA
Date:
12/21/2025
5
5555555
Patience, kindness, willingness to help with my many questions...and with the extension fees. John is so, so good at what he does. Super grateful!
Christina
Kansas City
MO
Date:
12/21/2025
5
5555555
Great to work with! Very knowledgeable and responsive. Answered all our questions!? Thanks for coming to closing, that was special for us!
Miranda
Norwood Young America
MN
Date:
12/21/2025
5
5555555
Great communication and attitude. Even with the setbacks, it was an overall pleasant experience.
Angeline
Manassas
VA
Date:
12/21/2025
5
5555555
5.0 Stars!
Diana Brassfield
Date:
12/21/2025
5
5555555
Donna has walked with us every step of the homebuying process. She is phenomenal. Recommend100%!
Phillip Andrew
Ocean Springs
MS
Date:
12/21/2025
5
5555555
I just got married and was looking for a house. I felt like God send me to Kelly. She was very helpful with the whole process & everything went very smooth. She helped me with all the questions I had. I would definitely refer her to my family & friends! She was very professional!
rasool altameemi
Date:
12/21/2025
5
5555555
The process was smooth and easy. We finished faster than expected.
Rachel
Meridian
ID
Date:
12/21/2025
5
5555555
Everyone made every very smooth and they had great patience and very knowledgeabl. thank you guys
Jessica
Unity
ME
Date:
12/21/2025
4
4444444
just seem to go very smoothly and very quickly
Renee
Grants Pass
OR
Date:
12/21/2025
5
5555555
When I went through Chase to get the loan I was told they would follow up with me after calls to answer questions I had. They would never get back to me and I would have to call then back constantly to find out what I need to provide, clarify details, and still never get proper answers. Fairway is great though, they'd provide a clear concise list for what I need, they return my calls when they say they will, answer questions in a way that make sense in a complicated situation. Way better experience.
Alan Roa
East Northport
NY
Date:
12/21/2025
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO