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5
5555555
It was super easy as everything was set up for us. Very speedy and everyone was so kind and helpful!
Amy G
Centralia
WA
Date:
9/15/2025
5
5555555
I've worked with many individuals in the loan servicing industry and Scott has far exceeded every one of them. He is extremely knowledegable and is able to to explain things so we understand them. He is one of the few that actually does what he says...he's responsive, well spoken, and extremley polite.
Erin Kay
Castle Rock
CO
Date:
9/15/2025
5
5555555
Crystal is absolutey great, she is very helpful throughout the entire process. She answered all the questions and concerns we had. I would 100 percent recommend Crystal to my friend and family
Frankie
Waldorf
MD
Date:
9/15/2025
5
5555555
We loved the communication at every step of the process . I had no idea what I was doing and you helped us every step of the way and explained everything to us . We work overnight and you were bery understanding of our hours and delays eith our responses.
Melissa
Florida
NY
Date:
9/15/2025
5
5555555
Easily understood preparations before closing.
Anna R
Tyler
TX
Date:
9/15/2025
5
5555555
Brittney was excellent in assisting us with our refinance. This was our first refinance and Brittney was patient knowledgeable and went above and beyond with keeping us updated with the status of the refinance and from start to finish as well as dealing with the solar company who was extremely difficult and delayed the process . Brittney is a consumate professional and would recommend to any and everyone I know. wish I could give 10 stars
George Q
Parker
CO
Date:
9/15/2025
5
5555555
5.0 Stars!
Bob Ganem
Date:
9/15/2025
5
5555555
BACK AND FORTH CORRESPONDENCE WAS EXCELLENT KEEPING ME ABREAST OF EVERYTHING GOING ON WITH MY LOAN AT ALL TIMES!
Robert A
Surprise
AZ
Date:
9/15/2025
5
5555555
Great communicatio! explained everything to us in so we could understand what was going on and how things worked.
Ace
Cheyenne
WY
Date:
9/15/2025
5
5555555
Erika York and her team was GREAT and provided EXCELLENT CUSTOMER SERVICE..Erika made buying a house very easy for me and my daughter as we are first time home owners, thanks again!
Delicia lewis
Date:
9/15/2025
5
5555555
First of all the communication was great and the service was super fast. We really appreciate how the whole team just kept us in the loop with everything we had go on..
Delicia
Centennial
CO
Date:
9/15/2025
5
5555555
The transparency. The overall communication was excellent. And his availability to answer any and all questions at any time awesome.
Mitchel Clinton
San Pedro
CA
Date:
9/15/2025
5
5555555
Great customer service
Maridith
Bend
OR
Date:
9/15/2025
5
5555555
Simple and great communication
Kelli
Lafayette
CO
Date:
9/15/2025
5
5555555
good guy
Rick Pere
Date:
9/15/2025
5
5555555
Fairway Home Mortgage folks were very professional, knowledgeable and responsive. They also offered creative solutions to our financing needs.
Margaret
Park City
UT
Date:
9/15/2025
5
5555555
Mark did an excellent job making us feel informed and reassured in our first home buying experience. Personally, I really appreciated that he acknowledged the stress, awkwardness, and the fact that we would be talking to other loaners. He was very willing to take the additional time to explain things to us as first time home buyers.
Amanda Cora
Avondale Estates
GA
Date:
9/15/2025
5
5555555
it was just easy
Richard
Delray Beach
FL
Date:
9/15/2025
5
5555555
Toni did everything professionally. She explained clearly everything that I needed to know and kept me updated throughout the entire process. Everything from her part got ready in a timely manner and went smoothly. Toni was very kind and helpful. Toni and the entire team did an amazing job! Thank you Toni for helping me with the loan I needed for my new home. I highly recommend Toni to everyone! It was a great pleasure having you as my loan officer. Job well done!
Bradlee Demosthene
Date:
9/15/2025
5
5555555
Toni did everything professionally. She explained clearly everything that I needed to know and kept me updated throughout the entire process. Everything from her part got ready in a timely manner and went smoothly. Toni was very kind and helpful. She did an amazing job! Thank you Toni for helping me with the house loan. It was a great pleasure having you as my loan officer. Job well done!
Bradlee T
Smyrna
DE
Date:
9/15/2025
5
5555555
Linda and the team were always quick to respond and helped us understand each step of the process.
Benjamin
Fort Worth
TX
Date:
9/15/2025
5
5555555
Communication, timeliness, and accuracy of recieved information.
Pete James
Largo
FL
Date:
9/15/2025
5
5555555
Nicole was very helpful and did an amazing job helping us figure out stuff and what we needed todo before closing she was super nice and made us feel more comfortable and encouraged to move forward with buying a house.
Kenadi M
Fruita
CO
Date:
9/15/2025
5
5555555
Great communication, on-time actions and easy to manage processes.
Elizabeth
Rochester
NY
Date:
9/15/2025
5
5555555
My experience working with Garrett was GREAT! Garrett helped me feel very sure and confident with making my financial choice. I enjoyed the most from Garrett was how up to speed he worked and kept me in the knowing of what leanding phase I was in. I never felt rushed but the faster you submit docs the quicker you make it closing! I had no clue how my closing journey was going to be, but every thing worked out in my favor! I was very happy once I finally closed on my home! I highly recommend Garrett at Fairway Mortgage to someone who is serious in home buying!
Amanda A
Portage
IN
Date:
9/15/2025
5
5555555
Very easy to talk to. Got answers to all my questions. Very helpful and knowledgeable
Andrew
Hardwick
MA
Date:
9/15/2025
5
5555555
Brad was incredible to work with for my fiance and I as first time home buyers. From the start he always had our best interest, and our education, at heart. From the phone calls, the detailed emails, and the incredible videos he made for us - he always went above and beyond. It was so appreciative!
Jennifer Willaert
Date:
9/15/2025
5
5555555
Absolutely fantastic team that I worked with at Fairway Home Mortgage! Erin was so kind, quick to respond and went above and beyond for me. She took all the stress out of this part of my experience. I highly recommend this company/team!
Tammie Cooke
Date:
9/15/2025
5
5555555
Communication was amazing, Erin was so thoughtful and quick to respond. She went above and beyond helping me! Buying a property can be stressful, but she took all the stress out of it! She is kind, caring, compassionate and wonderful at her job! I wish there were more people out there like her and her team!
Tammie Lynn
Matthews
NC
Date:
9/15/2025
4
4444444
Spent the time to answer any questions we had and resolve issues in a timely manner.
Regina
Monte Vista
CO
Date:
9/15/2025
5
5555555
Brian was able to take care of everything and clearly explain every step. He also was very quick to response for questions that I had.
Michael
Akron
OH
Date:
9/15/2025
5
5555555
Fast and no hassle process, can't say I was better served for a home loan.
Nicholas Thomson
Date:
9/15/2025
5
5555555
Fast and no hassle process
Nicholas Alan
Salisbury
NC
Date:
9/15/2025
5
5555555
Communication was a big thing and susan always made sure to answer any and all question. susan never stoped fighting for me and tried everything possible to make sure I got approve. I couldnt be happier with my experience!
Madyson
Independence
MO
Date:
9/15/2025
5
5555555
everything
LaWanda Moon
Elkmont
AL
Date:
9/15/2025
5
5555555
Communication was off the charts!!! Having never done this before I felt my hand was always held and there were no surprises. I'd recommend your services all day long. Thank you for taking care of me during such a confusing and difficult time in my life.
Mary
Gainesville
GA
Date:
9/15/2025
5
5555555
The customer service and follow-ups. It was great working with your staff!
Aaron
Dumas
TX
Date:
9/15/2025
5
5555555
Overall Bob went above and beyond for use. Thank you.
Louella P Miller
Grand Marsh
WI
Date:
9/15/2025
5
5555555
Everything was quick and easy
Casey R
Howard
PA
Date:
9/15/2025
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO