We were working with a previous lender that just had nothing for us, he didn't explain anything as firs ttike home buyers , he was just having us jump through loops, and he was blowing up my managers phone for verification after verification once she had already completed it . Overall , he was not communicating with us , let alone in a way to understand anything. Aftrr this experience, our realtor referred us to Shea and it and was like night and day! He explaind explainded every bit of the process, made sure we understood and asked if we had any questions, him and his team communicated very well and kept us up to date on every stage of the process. The app also made a huge difference for the experience. I know Gavin and myself are both extremely thankful we went with Shea and his team and will never go to another person if we can help it . He will definitely be getting a ton of referrals!