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5
5555555
I was treated like family during my entire transaction . If I could hug Barb I would she was so helpful and patient for the whole process .
Breanne E
Jeannette
PA
Date:
6/4/2025
5
5555555
We liked the personal care and very fast service for getting our loan.
Sue A
Lawrence
KS
Date:
6/4/2025
5
5555555
Purchasing a home doesn't happen very often through a lifetime so it's easy to get overwhelmed especially when you're also juggling everyday responsibilities. When we embarked on looking for a home, some of our biggest concerns (other than finding one that we like) didn't even include things like finding the right people to guide you through the financial aspect of home buying. Once we began to understand the number of things that needed to happen to keep the process rolling forward, it was overwhelming. It's hard to keep up with all of it! Some items required immediate action, others were processes we needed to start in advance because it could take longer, and others were weeks out into the future. April did a wonderful job in making sure we were always ready for the next step. I don't think customer service can be overstated. She was always available to talk us through our concerns and admittedly simple questions with all of the patience in the world. I've talked to her after-hours on so many occasions and never once was it an unpleseant conversation. She was always kind, professional, and graceful in the conversations we had. I'm not sure how many people in the industry are willing to make chatrooms with you and your family and just be so approachable and available. Thank you so much for the guidance and helping us feel so grounded! April and her team really made a wonderful experience for us!
Samuel
Cumming
GA
Date:
6/4/2025
5
5555555
I really appreciated Drew's honesty with his recommendations and for keeping me informed on the things I prioritized. He was also very accessible a text or call away, specially the phone calls.
Jose Luis
Lithia
FL
Date:
6/4/2025
5
5555555
You made us feel comfortable and explained things along the way. 😁
Tonya
Burleson
TX
Date:
6/4/2025
5
5555555
Mark is incredibly knowledgeable and resourceful. He was able to find creative loan solutions that worked within my constraints without ever compromising transparency. He explained every step, every term, and every number in a way that made sense, empowering me to make informed decisions without feeling overwhelmed. When challenges came up—be it documentation issues, underwriting delays, or moments of doubt—Mark stayed steady, proactive, and communicative. He was always available when I had questions and provided reassurance backed with facts and options. I was impressed with Mark's dedication, I never felt like I was just another client on his list. He genuinely cared about getting me into the right loan for the right home. When my loan was approved, I wasn’t just grateful—I was genuinely in awe of the care and professionalism Mark had shown. He turned what could have been a stressful and discouraging process into a hopeful and successful journey. I now have a home that fits my needs and my budget, and I credit so much of that to Mark’s hard work and commitment.
Joshua
Enumclaw
WA
Date:
6/4/2025
5
5555555
My wife and I met with a lot of mortgage lenders and Forrest and his team were by far the best. Always answered our questions and his communication was amazing. Will not be using anyone else but Forrest in the future! I would recommend him to anyone.
Will Gress
Date:
6/4/2025
5
5555555
Smooth process and great service throughout the application.
Lizett King
Date:
6/4/2025
5
5555555
Smooth process and great service throughout the applicatio.
Lizett
El Paso
TX
Date:
6/4/2025
5
5555555
Working with Darrin was an absolute dream. His excellent communication and prompt assistance made every part of the process stress-free. Questions were answered instantly, always keeping me informed and never to be left in the dark. Darrin and his team genuinely make you feel like a top priority. They are truly exceptional!
Trey
Grand Junction
CO
Date:
6/4/2025
5
5555555
availability and knowledgeable
J Bradford
Reno
NV
Date:
6/4/2025
5
5555555
5.0 Stars!
Nicolas Ferry
Date:
6/4/2025
5
5555555
Tony provided expert level knowledge of the mortgage process and was always open to educate us on all of our questions. Tony and team's willingness to help was very much appreciated by us as first time home buyers. Cannot recommend Tony enough.
Nicolas M
Sewell
NJ
Date:
6/4/2025
5
5555555
Simple, easy and quick. Also very easy to communicate.
Jerry T
Vestavia Hls
AL
Date:
6/4/2025
5
5555555
5.0 Stars!
Stephanie Veit
Date:
6/4/2025
5
5555555
Stephanie was quick and professiona!
Stephanie
Fort Wayne
IN
Date:
6/4/2025
5
5555555
Jeremy was knowledgeable and always available to us for our needs and
Kyle Christopher
San Tan Valley
AZ
Date:
6/4/2025
5
5555555
Heather was fantastic and easy to work with. She was quick and able to answer any question at anytime day or night. Was transparent and always tried her hardest to keep us informed and set up for success.
Jordan Bogemann
Date:
6/4/2025
5
5555555
Heather was fantastic and easy to work with. She was quick and able to answer any question at anytime day or night. Was transparent and always tried her hardest to keep us informed and set up for success.
Jordan Thomas
Whiteland
IN
Date:
6/4/2025
5
5555555
overall communication between Jim, Jessica, and the lawyers make it real
Joshua
Zion
IL
Date:
6/4/2025
5
5555555
Just the whole process and how everything was done at a fast pace and it was a really great experience
John
Denham Spgs
LA
Date:
6/4/2025
5
5555555
Shad was quick to reply, answered questions, put us at ease as first time homebuyers
Veronica
Belton
MO
Date:
6/4/2025
5
5555555
His Friendly and wisely way to advise us was great!
Brando D
Cleveland
OH
Date:
6/4/2025
5
5555555
Mike Krumholz was great from beginning to end.
Bruce Mishkin
Date:
6/4/2025
5
5555555
Michael kept us informed throughout the entire process. He is wonderful.
Deborah
Boca Raton
FL
Date:
6/4/2025
5
5555555
Constant attention to us and to detail
Bruce C
Boca Raton
FL
Date:
6/4/2025
5
5555555
Jacob is the man and I appreciate everything he did throughout this process.
Daniel
Valdosta
GA
Date:
6/4/2025
5
5555555
Garett was extremely professional patient, knowledgeable and responsive throughout the entire process. He answered every question we had with lightning speed, gave us updates and all information we needed to solidify our mortgage rate. I can't recommend him enough or thank him enough!
Gianna and Jason Cottrell
Date:
6/4/2025
5
5555555
Jen was incredibly kind, professional, and made herself available to answer all of our questions. Homebuying is notoriously stressful, but Jen made it so much easier. We enjoyed working her.
Charlotte
State College
PA
Date:
6/4/2025
5
5555555
Garett was extremely professionable, patient, knowledgeable and responsive throughout theis entire process. He answered every question we had with lightning speed, gave us updates and all information we needed to solidify our mortgage rate.
Jason
Uxbridge
MA
Date:
6/4/2025
5
5555555
Carolyn went above and beyond to answer our questions and guide us through the process. Her kindness and professionalism truly set her apart and were the key reasons we chose to work with Fairway.
Elizabeth Rachel
Flower Mound
TX
Date:
6/4/2025
5
5555555
Aaron's communication, kindness, and competency gave me hope and assurance that we would get the financing we needed to close on our new home. It was especially nerve wracking as a self-employed business owner who was let do by lenders in the past.
Scott
Chicago
IL
Date:
6/4/2025
5
5555555
Bryant was very easy to work with. He was very informative and detailed
Dawn
Fortville
IN
Date:
6/4/2025
5
5555555
His communication and punctuality with any questions are confusion regarding this process. It was so easy
Cody
Newnan
GA
Date:
6/4/2025
5
5555555
Steve was very pleasant to work with and made the entire process seamless.
Anthony
Newark
OH
Date:
6/4/2025
5
5555555
Communication and education and making It feel so personal
Danielle
Mableton
GA
Date:
6/4/2025
5
5555555
Mike is the absolute best in explainin, plannin, and executing the most amazing plan for an individual need.
Shayan
Vienna
VA
Date:
6/4/2025
5
5555555
Attentive, efficient, responsive, respectful courteous friendly
Eduardo R
Duncan
SC
Date:
6/4/2025
5
5555555
Ginny was great with communication throughout the lending process. She was helpful with any questions we had and prepared us well for each step of the process.
Jennifer
Chicago
IL
Date:
6/4/2025
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO