Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
4/3/2026

Featured Review

Frank was good. Not so much the process. Some of the questions and conditions were intrusive.

Dana P
Mount Laurel
NJ
5
5555555
Exceptional, timely communication
Christine
Historic New Castle
DE
Date:
3/31/2026
5
5555555
As a first time homebuyer, I was very nervous about the home purchase and financing process. Steve made the process so simple and painless. He explained every step of the process and answered all of my questions extremely quickly. He's got a great personality and is very professional to work with as well.
Rachel Tacci
Woodbridge
VA
Date:
3/31/2026
5
5555555
she was very kind and patient.
Karina
Indio
CA
Date:
3/31/2026
5
5555555
The communication was through and clear. We knew we could contact you if we had questions or needed clarification. Awesome customer service and prompt responses!
Emily
Bend
OR
Date:
3/31/2026
5
5555555
Justin was extremely responsive & answered all of our questions!
Marisa Mahealani
Honolulu
HI
Date:
3/31/2026
5
5555555
I love working with Heidi and her team! They are available to ask questions and I know I can trust them to lead me in the correct directio.
Lu Ann
Prescott
AZ
Date:
3/31/2026
5
5555555
Quick to respond. Quick to perform. Informative and friendly!
Cristiano
Austin
TX
Date:
3/31/2026
5
5555555
We appreciated how communicative and easy to reach you were during the process. We are first time homebuyers and you offered really helpful insight and advice when we needed it!
Hannah Wing Yun
Chicago
IL
Date:
3/31/2026
5
5555555
Mark and the team were so attentive and really helps us make important financial decisions. Our whole experience from buying to refinancing has been smooth, quick and enjoyable, which is alot to say about purchasing a home or refinancing. The team was efficient and knowledgable all while having a smile on.
Abigayle
Kansas City
MO
Date:
3/31/2026
5
5555555
Chad and Kyle were great to work with. We used Fairway for our initial mortage, and now for our refinanced mortgage. Both processes were straightforward and easy to complete. They were patient with our questions, and explained everything really well. 10/10 would recommend!
Patrick
Dyer
IN
Date:
3/31/2026
5
5555555
I’ve worked with Michael, Nicole, and the entire team countless times over the past several years and can’t say enough wonderful things about their level of service! I never hesitate to recommend my clients speak with them because I know they will receive a highly consultative approach to the entire loan approval process from start to finish. They ensure my clients are well-informed every step of the way and that zero surprises will arise once they go under contract on a home they love. Not only that, but they’ve helped several of my clients through unique challenges with ease. Plus I’m always kept up-to-date and know they’re always a text or phone call away, no matter the day or time - which is insanely important in our fast-moving market. You’ll truly not find a better team out there!!
Jennifer Knox
Date:
3/31/2026
5
5555555
Ollie and his team were so incredibly responsibe and helpful. they didn't miss a single detail and I felt so comfortable knowing they were taking care of everything for us.
Kelley Ann
Mound
MN
Date:
3/31/2026
5
5555555
Howie was responsive even after hours. He made it happen quickly. He commmunicated very clearly and was always approachable. Definitely the easiest financing experience I've ever had. And I've had a few!
Lara Bahar
Fairview
NC
Date:
3/31/2026
5
5555555
Ryan Sewell was great to work with helped every step along the way, making it very easy to understand, always able to answer any questions.
Ryan Steed
Date:
3/31/2026
5
5555555
Sheri and Team are the Best, the Real Deal, dont research further, there are an incredible mix of knowledge, expertise, attention to detail, responsiveness, and really going the extra mile.... the extra hundred miles I will say... Best of Sucess!!!!
Phil Jim
Date:
3/31/2026
5
5555555
Sheri and Team are the real deal. Its an amazing mix of Knowledge, Expertise, Advice, Promptness, Care, Attention to Detail, Service and Kindness. Wow they are the best. So grateful we found them.
Jose Filiberto
Laie
HI
Date:
3/31/2026
5
5555555
Mike talked through the process with my partner Paul at length. Generally easy process to re-finance. Thanks Mike!
Sarah
Laconia
NH
Date:
3/31/2026
5
5555555
Very pleasant and straightforward experience appreciate how easy the team made this process
Conor
Hermitage
TN
Date:
3/31/2026
5
5555555
Team turley goes above and beyond every time we use them. Whether we’re in a rush or it’s a normal close they get it done every single time. They work their tail off to ensure their customers can get a deal closed and help them in anyway they can. They are always eager to answer my questions or concerns I have and guide us in the right direction. We have used them 4 times now, and will use them for any other transactions in the future. Thank you team turley! ❤️
Isobel Monday
Date:
3/31/2026
5
5555555
EVERYTHING!! Steve made me feel like this was his problem to solve and not mine with everything from helping me navigate the loan process to even helping me eleminate houses from our list to hand picking home owners insurance ect. He was great and still is I would definitely use him and refer him to anyone I know they would be in great hands thanks again Steve
Steven C
Louisville
KY
Date:
3/31/2026
5
5555555
Attention courtesy communication and efficiency
MELINA VANESA
Summit
IL
Date:
3/31/2026
5
5555555
The speed, the communication, and that everything went as expected.
Jose Manuel
Fayetteville
AR
Date:
3/31/2026
5
5555555
Very fast and efficient service . Great staff that readily answered questions .
Philip Lee
Albuquerque
NM
Date:
3/31/2026
5
5555555
The team worked QUICKLY to get us closed when we were on a time crunch. They did a phenomenal job staying on top of it all. So thankful for Team Turley❤️
Isobel
Cloverdale
IN
Date:
3/31/2026
5
5555555
The entire process was easy. David kept us in the loop the whole time.
George Elwood
Columbus
IN
Date:
3/31/2026
5
5555555
Very thorough and helpful. Made the process easier and more efficient. Will definitely pass along to anyone in the market for buying a home.
Kevin
West Jordan
UT
Date:
3/31/2026
5
5555555
Very friendly and professional.
Steven D
Greenfield
IN
Date:
3/31/2026
5
5555555
working with Alex was an incredible experience from start to finish. Her professionalism and clear communication made the entire process smooth and stress free!
Nikki
Kansas City
MO
Date:
3/31/2026
5
5555555
This was our first time buying a home, let alone in an orthodox way. Meggan was great and guided us through the whole process. There wasn't a moment where we felt that we couldn't contact her if we ever had any questions or concerns
Jennifer
Framingham
MA
Date:
3/31/2026
5
5555555
Nichole was always one step ahead of our needs and helped us through what could have been a very difficult and confusing process with profiessionalism and ease. She created a stress-free environment during a very stressful process and was always available when needed. She's a magician!
Lauren Christine
Seattle
WA
Date:
3/31/2026
5
5555555
Personal touch and a lots of patience and care Thanks again Jeffrey and the
Alexsey
Henderson
NV
Date:
3/31/2026
5
5555555
It was a great learning experience for someone buying their home and Mr. Alger made a pleasant experience.
Dolores L
Valdosta
GA
Date:
3/31/2026
5
5555555
Excellent communication! The app made filing paperwork easy and hassle free !
Alyssa
Berkley
MA
Date:
3/31/2026
5
5555555
We have worked with Dana many times and she is always willing to go above and beyond for us, answer any questions we have and takes the time to follow up in a timely manner.
Alicia Marie
Flagstaff
AZ
Date:
3/31/2026
5
5555555
Monica was an expert and proficient in what she does. She was so easy to talk to! It was a wonderful experience!
Ricky
Canton
TX
Date:
3/31/2026
5
5555555
Customer service
Byron Jay
Monroeville
AL
Date:
3/31/2026
5
5555555
We had a great experience working with you! Very attentive to detail. Helpful with all the tasks that needed to be completed. Would highly recomment you guys!
Cheryl
Scottsdale
AZ
Date:
3/31/2026
5
5555555
5.0 Stars!
Michelle Zelek
Date:
3/31/2026
5
5555555
Jim and his team were quick to respond to our questions and provided great explanations of the whole process. They made the refi process fast and easy!
Michelle Lynn
Barrington
IL
Date:
3/31/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now