Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairway's AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
9/29/2026

Featured Review

Working with Austin as our loan officer was a fantastic experience from start to finish. Navigating a mortgage can be intimidating, but Austin made it seamless—he was exceptionally professional, responsive and always ready to walk my wife and me through every detail, no matter how many questions we threw at him. What stood out most was his integrity; he was completely fair, straightforward and transparent about our options and numbers every step of the way. We couldn’t be happier with our loan terms or how smoothly the closing went. We will absolutely refer our family and friends to Austin for any future home financing needs.

Christopher
Phoenix
AZ
5
5555555
Troy is amazing! He is quick and kind. Two amazing qualities to have while closing on a house!
Alyssa
Date:
9/26/2026
5
5555555
5.0 Stars!
Shelby
Date:
9/26/2026
5
5555555
5.0 Stars!
Zee
Date:
9/26/2026
5
5555555
Todd Branson was thoroughly professional and easy to work with during the whole loan/closing process. He was ready to help at every step of the process.
Jonathan
Date:
9/26/2026
5
5555555
An all around great experience. Very thoughtful and kind during the whole process. Definitely will recommend to friends and family.
Kevin
Date:
9/26/2026
5
5555555
5.0 Stars!
Linda
Date:
9/26/2026
5
5555555
Jenny was absolutely wonderful to work with throughout the entire home-buying process! She was incredibly understanding and patient with us and always took the time to explain everything clearly so we could fully understand each step. She was always helpful, responsive and made the process feel much less overwhelming 🥹🫶🏽 We truly appreciate everything she did for us and would highly recommend her to anyone !!
Tiffany
Pearland
TX
Date:
9/25/2026
5
5555555
communication and care in the work including supporting the client
Perry
Woodbridge
VA
Date:
9/25/2026
5
5555555
Christine is extremely knowledgeable and spent a great deal of time educating an d providing documentation on how the HECM product works. I was impressed with Christine and her team. The process of start to finish was flawless and exceptional customer service. I will refer her to anyone I know looking for mortgage services.
Colleen
Date:
9/25/2026
5
5555555
We had such a great experience working with Jamison and his entire mortgage team! From start to finish, they were incredibly professional, timely, and easy to work with. Jamison was always available to answer our questions and was willing to talk with us no matter what time of day it was. Buying a home can feel overwhelming, but they made the entire mortgage process feel smooth and manageable. We always felt informed, supported, and like we were in good hands. We truly appreciate all of the time, communication, and effort they put into helping us get into our new home. We would absolutely recommend Jamison and his team to anyone looking for a mortgage!
Mallory Miller
Date:
9/25/2026
5
5555555
Scott was so on top of things, explained every step clearly, was incredibly personable and professional and helped us close fast!
Daniel
Vancouver
WA
Date:
9/25/2026
5
5555555
It works. One thing I will say is that the users of your service would appreciate if we knew who was asking for information and who they work for as part of the mortgage process. There are more than a few times we had to ask if someone were legit in asking for information.
Robert
Fayetteville
TN
Date:
9/25/2026
5
5555555
5.0 Stars!
Deborah Scheer
Date:
9/25/2026
5
5555555
Always available to answer questions.
William
Cumming
GA
Date:
9/25/2026
5
5555555
Kept in contact and kept me informed
Derick
Rochester
NH
Date:
9/25/2026
5
5555555
It was a bit tricky meeting the timelines of our contractor , Fairway, and Granite. I believe we used a new loan type and may have been the first people to use the loan type theough Fairway. Brooklyn was very helpful with the process, I believe most of the confusion and convolution came from Granite/our contractor .
Haley
Saint Joseph
MO
Date:
9/25/2026
5
5555555
Very friendly and willing to answer any and all questions within a reasonable time frame
Kailea
Palmer
AK
Date:
9/25/2026
5
5555555
Ian made sure to explain everything in a way that made sense, and really went to bat for us when things got messy at the end of our loan. So grateful that Ian knew his stuff!!
Alexis
Madison
WI
Date:
9/25/2026
5
5555555
If there was an option better than great- Kimberly would get it! Above and beyond!!!
Lisa
Driftwood
TX
Date:
9/25/2026
5
5555555
Two things: 1. How quick he pulled together a pre-qual on a Friday afternoon going into a holiday weekend. 2. Weekly communication as to the progress that is being made.
Bryan
Prescott Valley
AZ
Date:
9/25/2026
5
5555555
I had an emergency trip out of the country, and I was glad I could rely on a great service provided by Fairway Home Mortgage to buy our house in Grand Junction, CO.
Anneliesse
Grand Junction
CO
Date:
9/25/2026
5
5555555
He is always happy to answer any questions.
Karla
Ramona
CA
Date:
9/25/2026
5
5555555
I simply cannot find adequate words to express how professional Teresa Tanner is, and what a complete pleasure it was to work with her. Our loan was more challenging because it was for a mobile home, but she made the entire process so easy for us. Every obstacle that arose, she handled quickly and efficiently. She was always accessible and responded quickly to all of my calls and messages. Robin Wade was equally as amazing, and always a huge help. Teresa and Robin together were a powerhouse! We knew we were in excellent hands with the two of them
June
Vancleave
MS
Date:
9/25/2026
5
5555555
All of the question were answered quickly and we were never left confused for more then a day. Very professiona.
Sean
Gig Harbor
WA
Date:
9/25/2026
5
5555555
ALLI MADE US FEEL VERY TAKEN CARE OF AND NOT TAKEN ADVANTAGE OF. COMMUNICATION WAS GREAT. SHE ANSWERD ALL OF OUR QUESTIONS AND MADE THE PROCESS SEEMLESS.
Justin
Date:
9/25/2026
5
5555555
Was Flexible and nice through a very stressful process.
Kyle
Upper St Clair
PA
Date:
9/25/2026
5
5555555
With 100% confidence, I refer my buyers to Michael and his team. They always get the job done on time, keep everyone informed through the process, consistently go above and beyond, and think outside the box when necessary. The result is a positive loan experience for my clients.
Eileen Dowd
Date:
9/25/2026
5
5555555
Cale was great. Highly recommend
Peter
Brooklyn
CT
Date:
9/25/2026
5
5555555
I felt like i was dealing with a close friend through the whole loan process. So glad Fairway was recommended to me.
Stanley
Toccoa
GA
Date:
9/25/2026
5
5555555
Not really
Christopher
Aylett
VA
Date:
9/25/2026
5
5555555
We used Martin Mortgage Group for our first home in 2019 and have since used them 2 more times on investment properties. The communication from Nicole and Jodie was constant and they eased all of our concerns and answered all of our questions. We put an offer in over a weekend, and Michael took the time to call the listing agent to make sure we had the best chance of getting the house. I highly recommend MMG!
Andrea Mcculloch
Date:
9/25/2026
5
5555555
I pursued various mortgage options and Meredith was a great resource into understanding options and weighing benefits and risks. Her experience and friendly nature was a pleasure to interact with and led to me making successful decisions. I appreciate her and would both recommend to others and work with again in the future.
Casey
Date:
9/25/2026
5
5555555
Cassie and Eric are such a helpful resource! They take the time to thoroughly explain and educate throughout the process, making everything feel smooth. I really appreciate their knowledge, patience, and exceptional communication.
Megan Stilmock
Date:
9/25/2026
5
5555555
(Translated by Google) Very professional, thank you, God bless you (Original) Muy profesional gracias Dios les bendiga
fernando Molinares
Date:
9/25/2026
5
5555555
Me iso más facil el sueño de tener mi hogar gracias a Dios
Fernando
Indianapolis
IN
Date:
9/25/2026
4
4444444
Thanks for everything!
Mason
Peck
KS
Date:
9/25/2026
5
5555555
Don Scott has handled several mortgage loan processes for our family over the years, always with great care and responsive.
John Frazee
Date:
9/25/2026
5
5555555
They made it so simple to understand the process's made me feel safe with them. All questions I had was answered at a timely manner . I never had to worry
Corey
Palmdale
CA
Date:
9/25/2026
5
5555555
Don is very responsive and guided us through the complicated application process with clear instructions .
John
Broomfield
CO
Date:
9/25/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment NoticeTalent Acquisition Privacy Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now