Jennifer explained out in great detail any of our concerns and answered all questions we had. She went above and beyond for our new home journey and we couldn't be more thankful!
Christopher
Imboden
AR
5
Kerensa's communication was always top notch. She was patient and always answered my questions in a timely manner.
Emily
Grand Rapids
MI
Date:
11/4/2025
5
Excellent customer service - communication, timely, thorough, honest.
Michael H
Millsboro
DE
Date:
11/4/2025
5
Excellent customer service - communication, timely, thorough, honest.
Michael H
Millsboro
DE
Date:
11/4/2025
5
Clarity, good service, and a friendly and human touch will always be synonymous with excellence.
Jorge Arturo
San Bruno
CA
Date:
11/4/2025
5
Clarity, good service, and a friendly and human touch will always be synonymous with excellence.
Jorge Arturo
San Bruno
CA
Date:
11/4/2025
5
What makes it great is that I feel like I have an advocate. This means things like, "let's wait until CPI comes out ... or let's see if short term interest rates affect rates". It's not all about let's get this going yesterday. So it's a combination of competence, caring and compassion.
Gary
Bastrop
TX
Date:
11/4/2025
5
What makes it great is that I feel like I have an advocate. This means things like, "let's wait until CPI comes out ... or let's see if short term interest rates affect rates". It's not all about let's get this going yesterday. So it's a combination of competence, caring and compassion.
Gary
Bastrop
TX
Date:
11/4/2025
5
Excellent communication and fast service
Zachary
Brooklyn
WI
Date:
11/4/2025
5
Excellent communication and fast service
Zachary
Brooklyn
WI
Date:
11/4/2025
5
The quick and friendly responses along whit the great cooperation with my schedule made working with Denielle and her team very easy
Ethan O
Pointblank
TX
Date:
11/4/2025
5
The quick and friendly responses along whit the great cooperation with my schedule made working with Denielle and her team very easy
Ethan O
Pointblank
TX
Date:
11/4/2025
4
Frequent, specific communication.
Rebecca
Red Bud
IL
Date:
11/4/2025
4
Frequent, specific communication.
Rebecca
Red Bud
IL
Date:
11/4/2025
5
You kept me informed through a very difficult process.
Russell Stephen
New Richmond
IN
Date:
11/4/2025
5
You kept me informed through a very difficult process.
Russell Stephen
New Richmond
IN
Date:
11/4/2025
5
Having experienced people who could answer my questions about the loan process.
Randolph William
Midland
GA
Date:
11/4/2025
5
Having experienced people who could answer my questions about the loan process.
Randolph William
Midland
GA
Date:
11/4/2025
5
Kerrianne never gave up on the mortgage she found ways around all of the bumps we had throughout the whole process.
Brayden
Londonderry
NH
Date:
11/4/2025
5
Kerrianne never gave up on the mortgage she found ways around all of the bumps we had throughout the whole process.
Brayden
Londonderry
NH
Date:
11/4/2025
5
Easy to work with, no complications.
Amilcar Mario
Mesa
AZ
Date:
11/4/2025
5
Easy to work with, no complications.
Amilcar Mario
Mesa
AZ
Date:
11/4/2025
5
Diego was available at all hours of the day! He guided me throughout the whole process and explained everything very throughly. Diego went above and beyond throughout my loan process!
Rodrigo
Brownsville
TX
Date:
11/4/2025
5
Diego was available at all hours of the day! He guided me throughout the whole process and explained everything very throughly. Diego went above and beyond throughout my loan process!
Rodrigo
Brownsville
TX
Date:
11/4/2025
5
Quick, easy, and very communicative
Jeremy R
Spokane
WA
Date:
11/4/2025
5
Quick, easy, and very communicative
Jeremy R
Spokane
WA
Date:
11/4/2025
5
5.0 Stars!
emme powell
Date:
11/4/2025
5
5.0 Stars!
emme powell
Date:
11/4/2025
5
Very attentive & easy to communicate with! Explained everything in great detail & was always willing to answer my questions regardless if it was after hours or not!
Emmelea E
Salem
OH
Date:
11/4/2025
5
Very attentive & easy to communicate with! Explained everything in great detail & was always willing to answer my questions regardless if it was after hours or not!
Emmelea E
Salem
OH
Date:
11/4/2025
5
Great communication. He took care of everything, worked with the realtor. I just had to signed papers. He answered all my questions and looked into programs that could have helped me.
Jarrod Patrick
Williston
ND
Date:
11/4/2025
5
Great communication. He took care of everything, worked with the realtor. I just had to signed papers. He answered all my questions and looked into programs that could have helped me.
Jarrod Patrick
Williston
ND
Date:
11/4/2025
5
.....,,,,,
Suanne
Georgetown
TX
Date:
11/4/2025
5
.....,,,,,
Suanne
Georgetown
TX
Date:
11/4/2025
5
Not enough words to describe it.
Jared
Fall River
MA
Date:
11/4/2025
5
Not enough words to describe it.
Jared
Fall River
MA
Date:
11/4/2025
5
Dana was very responsive and the team got our loan closed quickly
Ashley
Aurora
CO
Date:
11/4/2025
5
Dana was very responsive and the team got our loan closed quickly
Ashley
Aurora
CO
Date:
11/4/2025
5
The attention and clear direction from the whole banking staff and the electronic easy acces through the Fairway app.
Hector J
Niantic
CT
Date:
11/4/2025
5
The attention and clear direction from the whole banking staff and the electronic easy acces through the Fairway app.
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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