Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
Servicing Customer Portal

For retained Servicing customers, we have converted to a new customer portal, FairwayHomeHub.com. Please email servicing@fairwaymc.com with any questions.

About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
2/3/2026

Featured Review

Excellent communication and attentiveness. Very willing to provided detailed explanations to any questions I had.

Ben
Madison
WI
5
5555555
When the PISSIBLE SEEMED IMPOSSIBLE KENT WENT ABOVE & Beyond to make it possible. He was right there buy our side every step of the way. He made buying a home a very understanding experience & although things seemed not possible he made sure we unders everything. Was very detailed to all things. And made sure to help us stay calm in the chaos. Hands down the best lender out there. Thank you Kent so much fir everything you did for us. We are so greatful for your Hard work.
Blanca Ellena
Groveland
FL
Date:
1/30/2026
5
5555555
Holly Lyle was absolutely fantastic to work with throughout my mortgage process. She was available day and night, always responsive, and never made me feel like a question was too small or I was a bother to her. Buying and selling can be stressful, but Holly truly eased my mind every step of the way and helped keep me grounded when things felt overwhelming. What really sets her apart is that even after the transaction was complete, she has continued to educate and support me as I navigate ongoing choices and financial decisions. Her knowledge, patience, and genuine care made a huge difference, and I always felt confident knowing she was on my side. I can’t recommend Holly highly enough to anyone looking for a mortgage broker who goes above and beyond.
David William
Ephrata
PA
Date:
1/30/2026
5
5555555
informative and helpful throughout The process
Jessenia
Kingston
MA
Date:
1/30/2026
5
5555555
The availability to answer questions, be willing to call, and explain terms from the loan in a simpler manner gave us a great experience. On top of that, the fact that before anything was official we got help in figuring out numbers for down payments was an extra. Definitely will recommend to the next person who is looking for a house!
Andres
Tucson
AZ
Date:
1/30/2026
5
5555555
Absolute best company to work with. Kent was nothing short of spectacular throughout the entire process. Patient, kind, understanding and overall amazing. He knows exactly what he is doing and me and my wife could not be happier with the experience. Thank you Kent!
Alonzo Rodriguez
Date:
1/30/2026
5
5555555
Quick, with no hidden problems.
Timothy J
Middletown
DE
Date:
1/30/2026
5
5555555
Kent was the most understanding and patient person . Explained everything so well and kept us in confidence of buying our home. I would never go anywhere else but back to Kent .
Alonzo
Groveland
FL
Date:
1/30/2026
5
5555555
Chris and his team were amazingly responsive and knowledgeable. All of our questions were answered quickly and Chris provided us all the numbers for different situations so we could make the best decision for ourselves moving forward with the home buying process. My wife and I never felt rushed or pressured in any way by Chris. It was a great experience working with Chris as well because he would explain everything and as a first time homebuyer that made me feel much more comfortable.
Mark Louis
Dacula
GA
Date:
1/30/2026
5
5555555
Very friendly, communicative, and responsive. I loved working with the whole team. We got it done much more quickly than I had anticipated.
Rachel
Riverton
UT
Date:
1/30/2026
5
5555555
Very detailed, knowledgeable, follow through
Courtney Danielle
Duluth
GA
Date:
1/30/2026
5
5555555
The personal attention to working with my information and goals i wanted to accomplish.
Anita K
Phoenix
AZ
Date:
1/30/2026
5
5555555
Easy to work with and explained the process - the online portal was easy to upload docs.
Justin
Bonaire
GA
Date:
1/30/2026
5
5555555
Tyler made sure every detail was handled smoothly and kept everything on track. He was extremely professional, knowledgeable. I would definitely refer him to friends and family.
Blanca
Robbinsville
NJ
Date:
1/30/2026
5
5555555
Great communication, great rate, and very timely. Able to handle a dynamic situation with short deadlines
Elliot
Bella Vista
AR
Date:
1/30/2026
5
5555555
Great team-makes the mortgage process a breeze.
Ronald Woody
Date:
1/30/2026
5
5555555
Roger's team made the process painless, taking all the thinking out of it. We're so busy with our day to day lives, it's nice when something is frictionless.
Ronald
San Diego
CA
Date:
1/30/2026
5
5555555
Knowledgeable and efficient!
Sammy M
Surprise
AZ
Date:
1/30/2026
5
5555555
Very easy experience
Colt
Columbia
IL
Date:
1/30/2026
5
5555555
The entire team was always very personable and amazing to work with during the entire process. Garrett was available for questions big or small no matter the time or day. Always willing to hop on a call to run numbers or go over options which was very helpful throughout the entire process.
Trent
Lowell
IN
Date:
1/30/2026
5
5555555
They made it easy for me to be able to communicate with them as I have a daytime office job where it's hard for me to be able to get many calls done. But they helped by email and text making it easier for me to get handle outside of work responsibilities and continue work at the same time.
Natasha
Romeoville
IL
Date:
1/30/2026
5
5555555
5.0 Stars!
Unknown Player
Date:
1/30/2026
5
5555555
Wonderful service, and also did everything in a timely manner.
Donald
New Castle
DE
Date:
1/30/2026
5
5555555
Everything was so fast
Francisco Lizari
Del Rio
TX
Date:
1/30/2026
5
5555555
Becky's knowledge and responsiveness was great from start to finish. we never had any questions go unanswered . The process was quick and smooth.
Yacoub
Genoa City
WI
Date:
1/30/2026
5
5555555
The service provided was amazing
James Brian
Pflugerville
TX
Date:
1/30/2026
5
5555555
Bill and his team always lead you thru all the needed steps and what is
Douglas J
Elkin
NC
Date:
1/30/2026
5
5555555
Being able to get the house
Roysten
Maysville
MO
Date:
1/30/2026
5
5555555
5.0 Stars!
Eric Powers
Date:
1/30/2026
5
5555555
Overall communication, explaining everything to a layperson that doesn't know the business. Availability was top notch as well, always willing to talk and help.
Eric
Fremont
NH
Date:
1/30/2026
5
5555555
You listened to my needs and help me secure the refinance I needed to take care of them.
Pamela G
Sun City
AZ
Date:
1/30/2026
5
5555555
The professional team was very attentive and dedicated to meeting my needs and expectations.
Latasha
Dolomite
AL
Date:
1/30/2026
5
5555555
5.0 Stars!
BK
Date:
1/30/2026
5
5555555
Michelle was very helpful and responsive
Stephen
Kansas City
MO
Date:
1/30/2026
5
5555555
Jennifer was amazing to answer any questions we may have had and and the help getting us through this
Bonita
Philipsburg
PA
Date:
1/30/2026
5
5555555
Very knowledgeable and friendly. 10/10 experience
Sagar Patel
Date:
1/30/2026
5
5555555
Kristin worked with us every single step of the way. We had to do an E signature for almost all documents due to many conflicting schedules. Kristin worked through all of that with us willingly and even brought the documents we needed to sign in person directly to me in order to best fit our needs. She was amazing and I would recommend her 110% to anyone who asks!
Zech
Seward
NE
Date:
1/30/2026
5
5555555
We had a truly great experience working with Melissa. She was incredibly responsive, answering our questions quickly no matter the time of day, and she always made sure we understood each step of the process. She is very thorough and detail-oriented, which gave us a lot of confidence. Buying a home can be stressful, but she made it feel smooth and manageable. We’re very grateful for her help and would highly recommend her.
Valerie Gaddis-Arellano
Date:
1/30/2026
5
5555555
Clear communication. Quick and responsive at almost all hours of the day despite the time difference. The process was smooth and painless. They didn't over complicate the whole thing.
Carolina A
Apex
NC
Date:
1/30/2026
5
5555555
Terri and the whole team at Fairway does a outstanding job communicating through the process of the the loan from start to finish.
John C
Waterloo
IL
Date:
1/30/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now