Our experience was great because Troy Gamble has excellent communication skills and was extremely patient in educating us about the home‑buying process in the U.S. As first‑time home buyers, my wife and I had many questions, and Troy took the time to walk us through every step of the process clearly and thoroughly. His guidance, support, and responsiveness made everything much easier to understand, and with his help we were able to successfully purchase the home we selected. We truly appreciate his dedication and professionalism.