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5

Stars

5555555
Date:
4/3/2026

Featured Review

Frank was good. Not so much the process. Some of the questions and conditions were intrusive.

Dana P
Mount Laurel
NJ
5
5555555
They did everything
Alexander A
Vero Beach
FL
Date:
4/3/2026
5
5555555
Timely responses, easy process
Cleary
Chicago
IL
Date:
4/3/2026
5
5555555
Brad was so friendly and personable. I felt like i was talking with my neighbor, and he was easy to get a hold of and answer my questions timely
Gregory James
Lebanon
TN
Date:
4/3/2026
5
5555555
Amazing experience, as always!
Christina
Savannah
GA
Date:
4/3/2026
5
5555555
Steve had great energy and positivity consistently throughout the process. He was clear and precise. It was definitely a delight to work with him.
Jacob
Forney
TX
Date:
4/3/2026
5
5555555
Chadston was great to work with!
Randolph C
Lancaster
PA
Date:
4/3/2026
5
5555555
Cheryl was there for us the whole time we were going through the process. She was even on vacation, and she took the time to make sure everything went ok at our clsing. Great job by Cheryl!!!
Paul G.
Wareham
MA
Date:
4/3/2026
5
5555555
Carla was a pleasure to work with! She made the entire process seamless and her communication was always spot on.
Michael Joseph
Prosper
TX
Date:
4/3/2026
5
5555555
Everything
Gary J
Evanston
WY
Date:
4/3/2026
5
5555555
Nevin is so amazing! Always available, always has an answer, and so very kind. I'm in real estate (this time as the buyer) and Nevin is by far the best I've seen in the mortgage industry!
Alicia
Burlington
NC
Date:
4/3/2026
5
5555555
Steve was the loan officer for the Buyer's side. The seller and I very impressed on how quickly and smoothly everything was done!! I will definitely keep his name for future references!!
Manal
Date:
4/3/2026
5
5555555
..........
Angela B
Struthers
OH
Date:
4/3/2026
5
5555555
It was very quick and completed with out any flaws
Michael
Broken Arrow
OK
Date:
4/3/2026
5
5555555
N/A thank you
Carey Raymond
Bardstown
KY
Date:
4/3/2026
5
5555555
Very responsive to all my questions. Expectations were set appropriately and the process and results aligned. Would highly recommend for those looking for this type of financial instrument.
Jeffrey L
Jacksonville
FL
Date:
4/3/2026
5
5555555
Shelley and team were outstanding to work with (again)!! Helpful, communicative, and full of joy all around . They made our refinance process as easy as possible. Love this team!
Allyson Lea
Little Elm
TX
Date:
4/3/2026
5
5555555
Alli explained every step of the process as we went, and took as much stress as possible out of it.
Trava
Date:
4/3/2026
5
5555555
Braden communicated throughout our process and was available anytime we needed him. He helped make our process easy!
Mikayla
Beaumont
TX
Date:
4/3/2026
5
5555555
Every thing was happening at once but it got done quickly organized fashion
Mark
Elmwood Park
IL
Date:
4/3/2026
5
5555555
Working with Daniel has and always will be a good experience he makes it easy and fast great person to work along side
Zachary
Lime Ridge
WI
Date:
4/3/2026
5
5555555
Effective communication and a knowledgeable team
Braden
Phoenix
AZ
Date:
4/3/2026
5
5555555
Easy communication
Victor
Lawndale
NC
Date:
4/3/2026
5
5555555
She was very helpful throughout the process. Our last house purchase was 28 years ago and their are a lot of new laws and regulations that she helped us navigate. It was also our first experience doing everything online and she offered advice that helped to get the right "paperwork" where it needed to go. Thank you!
Linda
Albuquerque
NM
Date:
4/3/2026
5
5555555
Leslie, Ashley and Richard were wonderful to work with. Made the process of getting a loan pleasant and easy. Very knowledgeable!!
Ola M
Gainesville
VA
Date:
4/3/2026
5
5555555
Mike was a helpful guide through the murky forests of paperwork, deadlines, and complicated terminology. He made everything accessible to us. I loved the apps that kept everything in one place. Mike was very responsive and helpful and he didn't drop one ball as he was orchestrating everything for a quick close on our home. Thank you so much Mike. We are very grateful!
Marissa N
Madison
WI
Date:
4/3/2026
5
5555555
Flawless closing - approved well ahead of time - no surprises or other issues at all. Easiest closing I've had yet...
Michael
Buford
GA
Date:
4/3/2026
5
5555555
Please refer to my comments in previous survey. I took this survey already but don't mind doing it one more time for Ricardo because he's awesome.
Justin Marcus
Reisterstown
MD
Date:
4/3/2026
5
5555555
Brian was quick to respond and answer any questions. He was also very competitive with interest rates
Gavin
Nephi
UT
Date:
4/3/2026
5
5555555
Jared was great with communication and was always there if we had any questions i appreciate how understanding he was of what we wanted and he was able to get it done no problem. THANK YOU JARED!!
Teague
Forest Grove
OR
Date:
4/3/2026
5
5555555
Always a pleasure working with your team - Thanks!
Dan
Salt Lake City
UT
Date:
4/3/2026
5
5555555
Great communication. Really streamlined process process through the app.
Megan Lee
Los Angeles
CA
Date:
4/3/2026
5
5555555
Eric made the whole experience easy and comfortable. Eric is reliable and transparent making sure to answer any and all questions that we had.
Daniel G
Germantown
MD
Date:
4/3/2026
5
5555555
I can communicate with Ryan easily and quickly!
Deborah
De Soto
KS
Date:
4/3/2026
5
5555555
Becky goes ubuv and
Travis L
White City
OR
Date:
4/3/2026
5
5555555
Great communication & amazing people! Very easy process
Laura Madison
Lawndale
NC
Date:
4/3/2026
5
5555555
Great communication - always provides great advide - thinking from a customer perspective
Markus Georg
Palm Coast
FL
Date:
4/3/2026
5
5555555
Roger is extremely knowledgeable, great at communicating, and is there every step of the way
Kimberlee
Fullerton
CA
Date:
4/3/2026
4
4444444
I feel like there wasn't much communication considering I was a first time home buyer . Im very satisfied with the outcome and am grateful to the realtor for helping me through the process
Angela K
Walden
CO
Date:
4/3/2026
5
5555555
Great to work, answered the question promptly
Mridul
Sugar Hill
GA
Date:
4/3/2026
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Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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