The fact that Steve was patient with me throughout the process of trying to find a first home made it easier. I did not feel like I was forced or rushed to do anything, but to go look at homes that I liked personally.
Jesse Gray
Louisville
KY
5
Very responsive very helpful, made the experience super easy!
Josh
Estill Springs
TN
Date:
7/3/2025
5
Adam answer all my questions and made the process really easy.
it was a pleasure to work with him
THX
Susana
Phoenix
AZ
Date:
7/3/2025
5
Responsive, explanatory, problem solvers, professional
John Anthony
Raleigh
NC
Date:
7/3/2025
5
Katie was communicative and patient every step of the way.
Andrew
Menasha
WI
Date:
7/3/2025
5
Kim was very helpful and responsive.
Mark V
Waxhaw
NC
Date:
7/3/2025
5
Nathan and his staff were very kind and helpful and made the process extremely smooth and comfortable .
Michael John
College Station
TX
Date:
7/3/2025
5
Pam was very friendly and avaialble all the time.also pre approval was hassle free
Vinayak
Celina
TX
Date:
7/3/2025
5
Miranda, Jackln, and the lawyer team have great communication skills, I felt in the loop the whole way and part of the team myself.
Alexander
Holland
MA
Date:
7/3/2025
5
Individualized care
Susan Eichelberg
Montgomery
AL
Date:
7/3/2025
5
The flexibility, fast responses, kindness, and overall communication was amazing.
Aidan Chandler
Cheyenne
WY
Date:
7/3/2025
5
Dan and Nicole were very helpful navigating some challenges. I was very pleased to work with both of them.
Dawn
Arden Hills
MN
Date:
7/3/2025
5
Very helpful
Heather
Augusta
ME
Date:
7/3/2025
5
Alexandra is hands-on and truly cares. This makes the process less stressful and transparent.
Davis Jarrett
Pike Road
AL
Date:
7/3/2025
5
i had a lot of options and he went out of his way to be positive and responded much faster than most
Katelin
Gurnee
IL
Date:
7/3/2025
5
I was out of the state during the purchase and escrow so being able to complete all the paperwork online was very helpful. Chris and his team kept us on track and able to close on time, it was a great transaction.
Peter Wrenn
Harrisburg
PA
Date:
7/3/2025
5
You basically held our hands and walked us through the process. Moving at an older age can be overwhelming. Financial process was one thing I did not have to worry about.
Guy
Webster
NY
Date:
7/3/2025
5
The knowledge and support provided by Dave & Jenn
Annalee
Boston
MA
Date:
7/3/2025
5
Alisa and her team were overall as a whole, dedicated toward helping me with the entire process from start to Finish with everything going on with both my civilian job/military commitments, which made it easier for me to focus on those comittments while simultaneously working toward purchasing my first home. She offered advice and was overall very helpful towards us.
Travis
Belton
TX
Date:
7/3/2025
5
The quick responses, the friendly phone calls. And best of all HIS good and faithful servant, our friend Mark Soini. What a blessing it was to be on this journey with him. Thank you from the bottom of our hearts, The Mitchams 💚💚
Amber LA
Niles
OH
Date:
7/3/2025
5
Communication and Responsiveness was fast - within a few hours email or text!
Kellie Renee
Miami Lakes
FL
Date:
7/3/2025
5
speedy and effective communication
Walter
Austin
TX
Date:
7/3/2025
5
Great dealing with Garret. He was kind, professional, responsive and expedited our loan making sure that we met our timeless stress-free!
Sheila M
Michigan City
IN
Date:
7/3/2025
5
Chris was phenomenal!! He made this process easy and was always there to answer our questions.
Ashley M
Lodi
OH
Date:
7/3/2025
5
No praise is high enough (but I'll try). Nick is professional, personable, patient, and persistent: the perfect combination of traits for the job! Despite NUMEROUS roadblocks over the course of TWO different condos, Nick was willing to see this through to the end. We are so thankful, and we will definitely use Nick for a refinance when rates go down!
Janna H
Chicago
IL
Date:
7/3/2025
5
Josh was fantastic!! We were on an extremly tight turnaround with moving out of state and Josh went approve and beyond to make sure everything was smooth and cometed on a timely schedule! Josh is the BEST!!!
Sara Ann
Boynton Beach
FL
Date:
7/3/2025
5
very responsive and great to work with. 10/10
Logan
Raymore
MO
Date:
7/3/2025
5
Eric was professional, informative and was always available to answer our questions.
Heather
South Boston
MA
Date:
7/3/2025
5
Jared was extremely helpful throughout the entire home buying process. We had many questions and he would answer questions anytime we texted him! Felt great to have someone like him in our corner during the whole process
Jamie
Newnan
GA
Date:
7/3/2025
5
Tanner was clear in communication and super easy to get a hold of
Sora Ann
Merriam
KS
Date:
7/3/2025
5
Very responsive and helpful!
Andrew
Snellville
GA
Date:
7/3/2025
5
Tyson was very timely in his responses and also flexible. He assured us he was available to answer any questions we had. He listened to our needs and helped explore options which worked for us. I appreciated his detailed explanations and not being pushed to choose one option over the other. He did not leave us stranded during the process and alleviated the stress of loan application.
Chikako
Maple Valley
WA
Date:
7/3/2025
5
Trey was awesome, the experience was great, his and his team did a great job it was a smooth transition. Also kudos to Mandie, she did a great job breaking stuff down for me in those videos as well
Myron Corey
Houston
TX
Date:
7/3/2025
5
lindsay great job lady
David L
Kendallville
IN
Date:
7/3/2025
5
Michael always keeps my customer and I up to date on what is happening with the mortgage process. He makes everything easy and a pleasure. He is truly the best!
Mark
Chattahoochee
FL
Date:
7/3/2025
5
She was very responsive to questions and made me feel comfortable with the entire process
Cassandra
Atlanta
GA
Date:
7/3/2025
5
Great response times
Michael Adam
Decatur
TX
Date:
7/3/2025
5
Jenna was always there to answer any of our questions and helped us every step of the way!
Charles L
N Topsail Beach
NC
Date:
7/3/2025
5
Sara was always quick to respond, thorough, friendly and answered all of our many questions. She was such a pleasure to work with that we used her again in 2025 after working with her in 2023. She definitely made the home-buying process easier!
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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