Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
3/20/2026

Featured Review

Jack and Dan were very helpful and patient .

Diane
Warwick
RI
5
5555555
How fast and easy the whole process was we were very informed everystep of the
Luis Alberto
Eagle Pass
TX
Date:
3/16/2026
5
5555555
The ease of getting are questions answered, the friendly nature of meeting in the office, and overall personal and quick service.
Danielle
Flowery Br
GA
Date:
3/16/2026
5
5555555
Ian was prompt on his end and patient on ours, polite knowledgeable and did a great job for us!
Michael
Birmingham
AL
Date:
3/16/2026
5
5555555
Easy, fast and efficient
Heather M
Kemp
TX
Date:
3/16/2026
5
5555555
Erin's understanding of our timeline and her flexibility with that. Absolutely love her and her profesionalism.
Robby C
Adairsville
GA
Date:
3/16/2026
5
5555555
I have worked with Chad on multiple purchases and refinances. He has been so easy to work with through the years. I appreciate his hardworking and communication along the way! Very grateful!
Michael
Bentonville
AR
Date:
3/16/2026
5
5555555
We worked with Joey and his team at Fairway on our first home purchase in McHenry County, and overall the loan process went smoothly from a technical standpoint. Joey helped us secure a competitive rate and the loan itself was structured well; underwriting, appraisal, and final approval all stayed on track and we were able to close on time (under 30 days) without any surprises in fees or cash-to-close. After the initial stage, most of our communication shifted to the processing team (particularly Gianna and Danielle) who were responsive whenever we reached out and helped move the file through underwriting and toward closing. As first-time home buyers, the one area where the experience could improve is proactive communication. At times we found ourselves checking in for status updates or explanations of next steps rather than receiving them automatically. The team was always helpful when we asked questions, but more proactive guidance would have made the process less stressful for someone going through a mortgage for the first time. Overall, the team delivered what ultimately matters most: a competitive loan and an on-time closing. Future first-time buyers may just want to be prepared to stay engaged and ask questions throughout the process.
JC Brindley
Date:
3/16/2026
5
5555555
Maximizing best rate possible
Ovidiu Sebastian
Celina
TX
Date:
3/16/2026
5
5555555
Mark was very communicative and kept us appraised throughout the whole process. When the time came to close, wlhe moved quickly and made the paperwork as easy as possible.
Alex
Portland
OR
Date:
3/16/2026
5
5555555
From start to finish: Great customer service. Kindness. Knowledgeable. Answered any and all questions. Respectful. Amazing turnaround time answering questions, emails and text. Thank you to him and his secretary Teri.
Lacinda
Arkansas City
KS
Date:
3/16/2026
5
5555555
Ashlee was exceptional to work with from start to finish. She was incredibly responsive, proactive, and transparent throughout the entire process. Our situation involved several moving pieces: credit considerations, income changes, and shifting purchase goals, and she consistently took the time to explain our options clearly and help us think through the best path forward. What stood out most was how quickly she moved once we found the right house. Ashlee coordinated everything efficiently and kept the process organized so we were able to close in record time. She anticipated potential issues before they became problems and communicated with us every step of the way, which made what could have been a stressful process feel very manageable. We always felt like she had our best interests in mind and was genuinely invested in helping us succeed. I would absolutely recommend Ashlee to anyone looking for a knowledgeable, responsive, and trustworthy mortgage professional.
Kevin Christopher
Sandy
UT
Date:
3/16/2026
5
5555555
5.0 Stars!
Lauren Cooper
Date:
3/16/2026
5
5555555
Sharla and team were so helpful and responsive. they worked to make what seemed impossible, possible! Thank you!
Lauren
Holladay
UT
Date:
3/16/2026
5
5555555
excellent communication, easy to understand, approachable
Brendan C
Clinton
MA
Date:
3/16/2026
5
5555555
The great comunication Matt had with us and always email us with everything in a very detail email or if we had concerns he was always available and answer right away very grateful for everything. Thank you so much Matt and his whole entire team thank you my family is very greatful for everythin. Richard and family
Richard
New Port Richey
FL
Date:
3/16/2026
5
5555555
Very responsive and helpful with any questions we had. All around great company! They are greatly appreciated!
Casey Leann
Lawrenceburg
TN
Date:
3/16/2026
5
5555555
I was totally satisfied.
Brandt Maxwell
Seattle
WA
Date:
3/16/2026
5
5555555
Super simple I never knew home buying could be so easy!
Joshua E
Louisville
KY
Date:
3/16/2026
5
5555555
Bens attentiveness and quick action to our short timeline assisted in streamlining the process of closing. He also managed to acquire the best rate to which he beat all of the competition.
Elias
South Ogden
UT
Date:
3/16/2026
5
5555555
Clear communications, quick to respond to questions
Megan
Irondale
AL
Date:
3/16/2026
5
5555555
Helpful, responsive, on ball
Brigitte
Clemmons
NC
Date:
3/16/2026
5
5555555
For one the knowledge that Mindy and Kristen has the promptness and their great personalities
James
Brookville
IN
Date:
3/16/2026
5
5555555
The Title company was so unorganized and rude that we almost walked away from the entire refinance. The only reason we finished the refinance is because Danielle was so amazing to work with.
Sydney
Bonney Lake
WA
Date:
3/16/2026
5
5555555
I had a great experience working with Jeff and his team throughout the entire home buying process. He was extremely knowledgeable, quick to respond, and always took the time to answer all of my questions. As a first-time buyer, I really appreciated his patience and advice. He was always available whenever I had questions and kept me updated throughout the entire process. I truly felt taken care of from start to finish. He was also at the closing table answering any of my concerns and last minute questions! It was a pleasure working with him and his team. If you are looking for a reliable and supportive loan officer, I highly recommend reaching out to Jeff.
Lluvia
Date:
3/16/2026
5
5555555
Mark Richards is amazing! He is there from beginning to end, as well as before and after. We always felt safe and secure with his guidance. He has utmost professionalism and care for his clients. Absolutely reccomended. You will not be in better hands anywhere else!
Matthew
Date:
3/16/2026
5
5555555
5.0 Stars!
Mimi
Date:
3/16/2026
5
5555555
We have worked with Spencer for the past six years and it has been a pleasure. When you need answers, he’s quick to respond. He’s always on top of things and is able to help you understand what things mean and what is required for your loan. He and his team are very good at giving you a heads up of what info will be needed which makes the loan process a breeze. We highly recommend Spencer for all your real estate needs!
Terry Webster
Date:
3/15/2026
5
5555555
Jo was very attentive and on top of correspondence to ensure we gathered, submitted and signed everything as needed to keep on track for our home purchase. I really valued her communication skills!
Mellica
Rockland
ME
Date:
3/15/2026
5
5555555
Love Fairway Home Mortgage!!!
Justin Michael
Oakland
TN
Date:
3/15/2026
5
5555555
Christie was a joy to work with and she made the home buying process as smooth as it could be. She explained everything in a way that we could understand as first time home buyers .
Morgan Oakley
Stem
NC
Date:
3/15/2026
5
5555555
Jamison was very fast to reply and explain any concerns we had and made our refinance experience very easy and clear.
Eladio
Belgium
WI
Date:
3/15/2026
5
5555555
Communication & being walked through every step of the process.
Madison
Greenwood
SC
Date:
3/15/2026
5
5555555
Easy to contact. Prompt answering of questions.
Amber D
Bessemer
AL
Date:
3/15/2026
5
5555555
Big thanks to Jamison and his Team! They kept us informed at every step and took the time to answer all our questions, no matter how small. Their transparency and expertise really set them apart. Highly recommend!
MELISSA FOSS
Date:
3/15/2026
5
5555555
Fantastic job. Everything went well! Thanks again B!
Matthew
Longwood
FL
Date:
3/15/2026
5
5555555
Lou and his team were easy to work with. He was always readily available to answer my questions, and provide suggestions. Everything went very smoothly with our loan application....thanks to the attention Lou gave to ensuring I was able to anticipate the next steps in the process.
Stephen Joseph
Alpharetta
GA
Date:
3/15/2026
5
5555555
Jon was extremely personable and easy to work with. He answered all of our questions and explained everything in a way that was easy to understand. We were both pleased to be able to meet him in person at the final closing
Deborah Ellen
Gilford
NH
Date:
3/15/2026
5
5555555
5.0 Stars!
Richard Rainey
Date:
3/15/2026
5
5555555
Easy to contact
Richard
Georgetown
TX
Date:
3/15/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now