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5

Stars

5555555
Date:
7/7/2026

Featured Review

Made the stressful process super easy. If I ever decide to buy another house, I'll be contacting y'all again.

Randall
Lake Jackson
TX
5
5555555
Jonny was very communicative and always willing to answer my questions.
Marybeth
Griffith
IN
Date:
7/3/2026
5
5555555
They took care of all of our needs and answered all of our question, I will tell everyone to call Angie for any help getting started.
Kevin
Mooresville
IN
Date:
7/3/2026
5
5555555
The communication was consistent and clear. Although it was a lengthy process, it was quite the 1st time home buying experience.
Rachel
Topeka
KS
Date:
7/3/2026
5
5555555
We would highly recommend Tracey. She was absolutely wonderful to work with, providing clear guidance on next steps with a perfect blend of friendliness and professionalism. Thanks to her expertise, we are now in our dream home—a milestone we didn’t think was possible at this stage.
Leasa Waters
Date:
7/3/2026
5
5555555
Jeff, Amy, Jennifer and the entire Fairway Team has been nothing short of spectacular to work with. The entire process could not have been smoother. When rates briefly went in my favor, I was immediately notified so we could quickly lock into what weeks later is still the best I could have hoped for in this crazy market environment. I have very much appreciated the stellar communication that has been timely, factual, patient and extremely friendly. From initial contact until even after Closing, it has felt like I have had close friends working my mortgage. They were not kidding when they promised that their support did not end at Closing. When some unexpected repairs with the house immediately surfaced, Jeff was quick to provide a very helpful list of local vendors to get me started to sort things out. I will, without any hesitation, recommend this Fairway Team to anyone looking for mortgage services!
C. Downs
Date:
7/3/2026
5
5555555
Jeff, Amy, Jennifer and the entire Fairway Team has been nothing short of spectacular to work with. The entire process could not have been smoother. When rates briefly went in my favor, I was immediately notified so we could quickly lock into what weeks later is still the best I could have hoped for in this crazy market environment. I have very much appreciated the stellar communication that has been timely, factual, patient and extremely friendly. From initial contact until even after Closing, it has felt like I have had close friends working my mortgage. They were not kidding when they promised that their support did not end at Closing. When some unexpected repairs with the house immediately surfaced, Jeff was quick to provide a very helpful list of local vendors to get me started to sort things out. I will, without any hesitation, recommend this Fairway Team to anyone looking for mortgage services!
Christian
West Jefferson
NC
Date:
7/3/2026
5
5555555
Great communication. Dan and the team made the entire process a great experience from start to finish. They kept us informed every step of the way and were always available for any questions that we had. We would highly recommend Dan to anyone we know! Thank you for everything!
McKenzie
Browerville
MN
Date:
7/3/2026
5
5555555
The entire process was great! We had previously used another company, and that experience was horrible, to say the least. It left us with very little hope that anything could be done. We decided to try again and reached out to Don Waters. Don talked to me for a bit, and we decided to move forward. This is where things were very different from the previous company. Everything from the start was incredibly simple: application, uploading documents, underwriting, all the way to closing. Yes, we were closed in under a month and at an interest rate that was four points lower than the previous person. Bobby, who we primarily dealt with, was just awesome! We had never met, but the communication was like we had known each other for years. He was very thorough and more than helpful throughout the process and got it done. This is how companies should operate. Thank you for restoring our faith in customer service. We are now lifelong customers.
Shane Zofnas
Date:
7/3/2026
5
5555555
The entire process was great! We had previously used another company, and that experience was horrible, to say the least. It left us with very little hope that anything could be done. We decided to try again and reached out to Don Waters. Don talked to me for a bit, and we decided to move forward. This is where things were very different from the previous company. Everything from the start was incredibly simple: application, uploading documents, underwriting, all the way to closing. Yes, we were closed in under a month and at an interest rate that was four points lower than the previous person. Bobby, who we primarily dealt with, was just awesome! We had never met, but the communication was like we had known each other for years. He was very thorough and more than helpful throughout the process and got it done. This is how companies should operate. Thank you for restoring our faith in customer service. We are now lifelong customers.
Shane
Zebulon
NC
Date:
7/3/2026
5
5555555
I could call, text, and email Tony anytime of the day and he git back to me quickly.
Nancy
Romeoville
IL
Date:
7/3/2026
5
5555555
Steve and the whole team was great. We were informed every step of the way and if we had questions they always could find a way to answer or explain so I understand what they needed.
Rebecca
Tucson
AZ
Date:
7/3/2026
5
5555555
The entire team were professional and had a note of expediency thru out the process especially when the close date moved up! 😊 Thank you all for making it a smooth process for me
Diana
Sun Lakes
AZ
Date:
7/3/2026
5
5555555
Whenever I needed help, the agent answered calls promptly, clarified my doubts, resolved any issues, and streamlined the entire process. He is very courteous and always had a solution and a positive answer to my questions. The agent is highly professional; above all, he speaks perfect Spanish, so I understood his explanations completely. Even after the closing, I called him with further questions and he responded immediately; he guided me through the whole process, and I never felt alone because he was there, keeping me informed about every step and detail of the loan application. Thank you so much; without you, this achievement would not have been possible.
Urpi muñoz
Date:
7/3/2026
5
5555555
Matt was helpful ans responsive outside business hours and during holidays. Patient and kind.
George
Tampa
FL
Date:
7/3/2026
5
5555555
Diane is such an incredible and passionate person that loves what she does. As a professional and person she cares about you. Being first time home buyers she guided us and answered all of our questions and concerns. She also took it upon herself to be available all the time. We appreciate Diane so much!
Jenifer
Lexington
NE
Date:
7/3/2026
5
5555555
Katie was always available no matter what time of the day she would even answer on holidays she explained ever step of the home buying process if I didn't know what something meant she will break it down until I understood she was very pleasant honest and and quick to respond
Cassaundra
Richton Park
IL
Date:
7/3/2026
5
5555555
I loved that through the whole process, we were informed and explained what was happening. Also, what we needed and if I didn't know or sent something wrong it was corrected right away.
Christian
Tucson
AZ
Date:
7/3/2026
5
5555555
As a first time home buyer, Paige the process easy for me. she broke things down and helped me. Communication was top notch. Always kept me in the loop. Response times were excellent. Anytime I needed something, she jumped on it right away and it got it taken care of. I felt like I was good hands & it made me trust the process.
Taylar
Bryan
TX
Date:
7/3/2026
5
5555555
Made everything super easy for us!!
Matthew
Lawrence
KS
Date:
7/3/2026
5
5555555
Incredible experience - the support, professionalism, responsiveness, and care that Heather and team showed was amazing. And, they closed on our sale on a VERY tight timeline. Highly recommend!
Anne-Marie Taylor
Date:
7/3/2026
5
5555555
timely, detail oriented, thought of everything and was very available to chat or explain things
Elizabeth
Middleton
WI
Date:
7/3/2026
5
5555555
Ben was absolutely amazing to work with! We literally didn't have to do any work, he took care of everything! We couldn't recommend him more!!
Alissa
Hastings
MN
Date:
7/3/2026
5
5555555
Everything about Heather and team was great, from the responsiveness, to the explanations of everything and next steps to make sure we understood, to the support and understanding throughout the entire process. Could not have been happier.
Anne-Marie
Indianapolis
IN
Date:
7/3/2026
5
5555555
insanely fast and great communication
Tara
Columbia
TN
Date:
7/3/2026
5
5555555
Jim did an amazing job helping us buy our first house! Helped us through all the steps and made sure we knew what to expect
Jordan
Mcminnville
OR
Date:
7/3/2026
5
5555555
I really appreciate the time Kate and Becky explained to me how everything works. it's both exciting and stressful but I appreciate how the took the time to explain everything to me.
Jarrod
Apple Valley
MN
Date:
7/3/2026
5
5555555
5.0 Stars!
Carly Perlman
Date:
7/3/2026
5
5555555
Very faster turn around and a pleasure to work with
Carly
Huntington Station
NY
Date:
7/3/2026
5
5555555
Went above and beyond in helping us work through such a hard sale and never lost her temper was always very positive and very knowledgeable
Aiden
Glen Ullin
ND
Date:
7/3/2026
5
5555555
Very good communication. Very well organized. Very knowledgeable and was willing to discuss options.
Kelly
Thompsontown
PA
Date:
7/3/2026
5
5555555
communication was quick and seamless
Karen
Newark
DE
Date:
7/3/2026
5
5555555
Whenever I needed help, the agent responded quickly, clarified my doubts, resolved any issues, and made the entire process easy for me. He is very kind and always had a solution and a positive answer to my questions. A huge thank you—without you, this achievement wouldn't have been possible.
Urpi
Indianapolis
IN
Date:
7/3/2026
5
5555555
Kathy answered all my questions and showed me all the options to make my goals happen. Thank you.
Jaime
Birmingham
AL
Date:
7/3/2026
5
5555555
5.0 Stars!
Goutham Veerabathula
Date:
7/3/2026
5
5555555
Greg was extremely attentive and easy to talk to. He knows what he's doing and you feel like you're in good hands. I also felt like I gained a good neighbor here in Baltimore!
Winter
Baltimore
MD
Date:
7/3/2026
5
5555555
Tonya is awesome! She is always available and very nice to work with.
Janet
Copperas Cove
TX
Date:
7/3/2026
5
5555555
Dan is knowledgeable of his job, the area, a great communicator, and pleasant to speak to.
Robert
Carmel
IN
Date:
7/3/2026
5
5555555
Very responsive and friendly.
Lisa
Winston Salem
NC
Date:
7/3/2026
5
5555555
Pj was extremely helpful through the entire process, he answered all our questions and helped us understand the best options available to us, we would highly recommend pj and alyssa at Fairway to our friends and family.
Luke
Bennington
VT
Date:
7/3/2026
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Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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