As a first-time homebuyer, I couldn’t have asked for a better Loan Officer than Crystal Friemel. From start to finish, she was incredibly patient, knowledgeable, and supportive throughout the entire process. She took the time to explain everything clearly, never made me feel overwhelmed, and was always available whenever I had a question or needed clarification—no matter the time.
Cryst has such a positive and welcoming personality that instantly made me feel comfortable. Her professionalism, responsiveness, and calm guidance made what could have been a stressful experience feel smooth and exciting.