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5
5555555
Brian was patient, approachable, and always willing to answer questions for us. He made the process easy!
Brenten Lane
Centralia
MO
Date:
7/4/2025
5
5555555
The level of communication with my husband throughout the entire process.
Delisha
Olathe
KS
Date:
7/4/2025
5
5555555
The communication was key to me. This was my first home purchase and Kelly and Beth answered all the questions I had. They were there throughout the entire process
Christine
Unionville
VA
Date:
7/4/2025
5
5555555
He was always willing to help and was very acessible.
Diana I
Chicago
IL
Date:
7/4/2025
5
5555555
5.0 Stars!
Lisa Armenta
Date:
7/4/2025
5
5555555
Communication. Always there to answer our questions and give us updates.
Lisa Anne
Marana
AZ
Date:
7/4/2025
5
5555555
Richard and his team were absolutely phenomenal in the entire process of purchasing our dream home. We presented him with a challenge and he was up for it. Not only did he get our preapproval done, but he made sure to communicate to the banks our very unique situation. He worked tirelessly to prove to them we needed the approval. Once we had the preapproval, we then had to wait for our home to sell and find another one. When we came to him stating our home had an offer and we had presented one with the challenge of can you close this in 20 days? Not once did he say it could be done, he accepted the challenge and not only met the challenge, but exceeded the expectations by having us ready to go even sooner than the 20 days that we had requested! We never had questions along the way that weren’t already presented to us ahead of time with full explanations videos, and phone calls to guide us along the way. His entire team, the app that they use for uploading documents and communication, and the videos to explain each step along the way were a huge asset altogether! This process was not frustrating at any step of the way. We were guided wonderfully and this was not our first homebuying process so it was amazing to see the difference in how his company works. We highly recommend Richard and his team! Thanks to them, I’m writing this review while drinking coffee, admiring my beautiful view of the water!
User58522280
Largo
FL
Date:
7/4/2025
5
5555555
I had a great experience working with Kristen. She was super helpful, always quick to answer my questions, and really made the whole loan process feel easy. I appreciated how clear she was about everything and how smoothly it all went. Definitely recommend her if you're looking for someone reliable and easy to talk to.
Tariq Naji
Killingly
CT
Date:
7/4/2025
5
5555555
Very professional, knowledgeable, and personable to work with. Responded and addressed questions or concerns in a timely manner. Would highly recommend.
Satisfied Customer
Burlington
WI
Date:
7/4/2025
5
5555555
The whole team in Austin has been fantastic to work with. They really have your best interests in mind and treat you like a person and not just a client. Have used them before and will go to them again. Highly recommended!
Matt
Kasson
MN
Date:
7/4/2025
5
5555555
Tyler Gibbs and his team went the extra mile to make sure we stayed informed every step of the way. They made buying a house an enjoyable experience with as little stress as possible. Thank you so much!
Greg
Shelby
OH
Date:
7/4/2025
5
5555555
Tyler Gibbs and his team went the extra mile to make sure we stayed informed every step of the way. They made buying a house an enjoyable experience with as little stress as possible. Thank you so much!
Greg
Shelby
OH
Date:
7/4/2025
5
5555555
Markita is an exceptional mortgage professional. She guided us through every step of the lending process with transparency, patience, and deep expertise. Markita was accessible after hours, explained every detail clearly, and truly went above and beyond. Her communication was top-tier, and her wisdom helped us feel confident throughout. We’re grateful for her service and will always recommend her to anyone seeking a knowledgeable, committed, and caring lender.
Chris & Tani Martin
Oxon Hill
MD
Date:
7/4/2025
5
5555555
Very on top of things, great communication, and very helpful advice throughout the entire process!
Jakerubbelke
Savage
MN
Date:
7/4/2025
5
5555555
I had a great experience working with Kristen. She was super helpful, always quick to answer my questions, and really made the whole loan process feel easy. I appreciated how clear she was about everything and how smoothly it all went. Definitely recommend her if you're looking for someone reliable and easy to talk to.
Tariq Naji
Killingly
CT
Date:
7/4/2025
5
5555555
Brian was efficient, timely, and thoughtful throughout my entire experience. As a first-time home buyer with very limited knowledge of the process, I was nervous to say the least. That initial anxiety immediately subsided after working with Brian. I felt confident every step of the way, and he kept me informed throughout a very quick loan/escrow/closing process! It's obvious after working with him that Brian is not only experienced at his work, but he also genuinely cares about his clients and their future. He even reached out to congratulate me once my home closed. That's the kind of quality person and professional he is. If I ever go through the home buying process again, or if I know anyone else about to buy a home, Brian is the only person I'd go to again and/or recommend with full confidence in his abilities!
Jason M. Walker
Redlands
CA
Date:
7/4/2025
5
5555555
Jake is awesome! He provided outstanding customer service, second to none. He worked diligently day and night to secure us a mortgage in a short time!
Rod Backus
Nashville
IN
Date:
7/4/2025
5
5555555
Markita is an exceptional mortgage professional. She guided us through every step of the lending process with transparency, patience, and deep expertise. Markita was accessible after hours, explained every detail clearly, and truly went above and beyond. Her communication was top-tier, and her wisdom helped us feel confident throughout. We’re grateful for her service and will always recommend her to anyone seeking a knowledgeable, committed, and caring lender.
Chris & Tani Martin
Oxon Hill
MD
Date:
7/4/2025
5
5555555
We pretty much just sat back and let the professionals do their jobs. They know not only what they need to do, but what they need from us to make things work as they should. Thank you Debbie!
William
Savannah
MO
Date:
7/3/2025
5
5555555
The utility transfer service really helped with reducing set up times.
Jose
Chicago
IL
Date:
7/3/2025
5
5555555
Kerensa was always available, responding after hours on occasion, and always responded quickly. Made the whole process very easy. Will certainly reach out the next time we need a mortgage.
Mark
Rockford
MI
Date:
7/3/2025
5
5555555
Cole is professional, friendly, and knowledgeable. Cole cares about getting you the best deal and not wasting your time!
Hillary
Grand Junction
CO
Date:
7/3/2025
5
5555555
Bill was on top of things. He kept me informed. He is very professional and personable. Kelly was easy to work with as well. Both helped me get through the process. I would refer anyone to Bill. He made me feel comfortable.
Ramona
Canby
OR
Date:
7/3/2025
5
5555555
Very good with communication and breaking things down. Helped us with everything question and concern we had.
Teanna L
Elroy
WI
Date:
7/3/2025
5
5555555
Jeremy is very responsive, which is exactly what we needed in our most recent loan transaction. He was reliable and worked very well with us every step of the way.
Tricia Ysabel
Atlanta
GA
Date:
7/3/2025
5
5555555
We were able to get our offer accepted because of Nichole.
Danh
Auburn
WA
Date:
7/3/2025
5
5555555
Michael was quick to respond to all correspondences. He was helpful at every step of the home buying process.
Stacey
Haverhill
MA
Date:
7/3/2025
5
5555555
Bill was great to work with and was prompt with his response time and took care of all of our questions.
Mindy
Vancouver
WA
Date:
7/3/2025
5
5555555
Attnetion to detail. We were well informed. Prompt service
Christopher
Eagle
ID
Date:
7/3/2025
4
4444444
Answered all questions. instead of just sending an email to a customer you should text or call when new paperwork is due. some people don't check their email often. It also show that your engaging with them
Tremayne Demarr
Virginia Beach
VA
Date:
7/3/2025
5
5555555
Brad was absolutely amazing to work with! He was incredibly resourceful, always finding the best solutions and options for our situation. His responsiveness was unmatched -- every question we had was answered quickly and clearly, no matter the time of day. Most importantly, Brad made the whole mortgage process feel smooth and stress-free. We're so grateful for his guidance and support. Highly recommend him to anyone looking for a top-notch mortgage lender!
Nadia Alden
Date:
7/3/2025
5
5555555
Pam was very friendly and avaialble all the time.also pre approval was hassle free
Vinayak
Celina
TX
Date:
7/3/2025
5
5555555
Miranda, Jackln, and the lawyer team have great communication skills, I felt in the loop the whole way and part of the team myself.
Alexander
Holland
MA
Date:
7/3/2025
5
5555555
Individualized care
Susan Eichelberg
Montgomery
AL
Date:
7/3/2025
5
5555555
The flexibility, fast responses, kindness, and overall communication was amazing.
Aidan Chandler
Cheyenne
WY
Date:
7/3/2025
5
5555555
Dan and Nicole were very helpful navigating some challenges. I was very pleased to work with both of them.
Dawn
Arden Hills
MN
Date:
7/3/2025
5
5555555
Very helpful
Heather
Augusta
ME
Date:
7/3/2025
5
5555555
Alexandra is hands-on and truly cares. This makes the process less stressful and transparent.
Davis Jarrett
Pike Road
AL
Date:
7/3/2025
5
5555555
i had a lot of options and he went out of his way to be positive and responded much faster than most
Katelin
Gurnee
IL
Date:
7/3/2025
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO