Everyone was nice and friendly. Most work was just done over the smart phone. I was working a lot of overtime through this process and still was able to get what they want.
James
Indianapolis
IN
5
Bottom line up front…#APPLYWITHMALCOM Malcom and his team of professionals were totally dedicated and committed to the success of our home purchase, and ensured a Great experience during the entire process!!! Definitely a Top Tier mortgage company ran by Malcom!
Gary Canteen
Date:
5/11/2026
5
Bottom line up front... #APPLYWITHMALCOM Malcom and his team of professionals were totally dedicated and committed to the success of our home purchase and ensured we received a GREAT experience during the entire process!
Gary
Elkton
MD
Date:
5/11/2026
5
5.0 Stars!
Jennifer Holliefield
Date:
5/11/2026
5
Communication was great, if i didn't understand something Jill was always available to help me understand, when she went on vacation she made sure i had a contact person. The process was easy and quick.
Jennifer
Denton
TX
Date:
5/11/2026
5
Diego has been extremely helpful throughout the entire process. He takes the time to answer any quedtions even after hours. Diego and his staff made my wife and I feel like family. I would highly recommend Diego to my friends and family.
Jose
Brownsville
TX
Date:
5/11/2026
5
Very efficient and smooth closing process!
Julie
Channahon
IL
Date:
5/11/2026
5
Great communication
Dennis
Navarre
OH
Date:
5/11/2026
5
every things is great
Bala
Salt Lake City
UT
Date:
5/11/2026
5
Kelly was so helpful answering our questions in a way that not just a finance person would understand but that anyone could get. We really felt like she was working for us and not just pushing paper or people through a process.
M. Wein
Date:
5/11/2026
5
Kelly was so helpful answer our questions in a way that not just a finance person would understand but that anyone could get. We really felt like she was working to help us get the best possible loan for our circumstances. And she was ready to respond whenever we had questions, whether our timelines were urgent or not.
Matthew
Annandale
VA
Date:
5/11/2026
5
Friendly and timely service
Karl
Smyrna
GA
Date:
5/11/2026
5
Great cominucation always available when needed
Ricardo
Royse City
TX
Date:
5/11/2026
5
Jennifer's knowledge,professionalize,speed under pressure she procured a loan for me quickly at a great rate
Delores
Pittsburgh
PA
Date:
5/11/2026
5
Easy, simple and friendly!
Kristin
Hartford
WI
Date:
5/11/2026
5
The easiest process with having the app to know exactly where you are in process.
John
Greenwood
SC
Date:
5/11/2026
5
Overall communication and help
Jackson
Columbus
OH
Date:
5/11/2026
5
Ya'll made the process so easy
Amanda
Lithia
FL
Date:
5/11/2026
5
Michelle did a great job of explaining the process, documents needed and timeline.
Gregory
Fountain
CO
Date:
5/11/2026
5
Ease of communication. The app made everything so convenient.
Jenni
Casper
WY
Date:
5/11/2026
5
Great! Alejandro has led this purchase extremely easy and understandable. Despite how complex it can be—and all the details that must be understood and considered to finalize this process—Alejandro made it simple. His attention and guidance made it possible to learn along the way; he is very clear, attentive, supportive, and instructive!
Alejandro Díaz
Date:
5/11/2026
5
Great means that this process, led by Alejandro, has been made extremely easy and understandable. Despite how complex it can be—and all the details that must be understood and considered to finalize a purchase—Alejandro made it simple. His attention and guidance made it possible to learn along the way; he is very clear, attentive, supportive, and instructive
Alejandro
Cedar Park
TX
Date:
5/11/2026
5
Rich and his team went above and beyond!
Grant
Pensacola
FL
Date:
5/11/2026
5
Lucas was very friendly, personable, and very outgoing to make sure the process was as easy, understandable, and hassle-free as it could be. This was my first house purchase and I was worried, not knowing anything about the process, but there was nothing to be scared of. My experience was fantastic!
Anthony
Date:
5/11/2026
5
Lucas was very friendly, personable, and very outgoing to make sure the process was as easy, understandable, and hassle-free as it could be. This was my first house purchase and I was worried, not knowing anything about the process, but there was nothing to be scared of. Lucas was fantastic.
Anthony
Eatonton
GA
Date:
5/11/2026
5
Rosario Sanchez-Mena constantly stayed in contact with us and always kept us motivated and trusting the process. She definitely led us to the finish line and we greatly appreciate all her hard work assisting us with our home buying process.
John
San Antonio
TX
Date:
5/11/2026
5
Everything was effortless because of how efficient Alex was
We felt very safe with every contact
Deborah
Paola
KS
Date:
5/11/2026
5
Gave plenty of info on what was happening during every step of the process.
Cameron
Springdale
AR
Date:
5/11/2026
5
transparent and timely communication and professionalism
Mehran
Langley
WA
Date:
5/11/2026
5
Constant communication and updates on where we were at in the process The Fairway app was easy to use & follow
Ryan
Noblesville
IN
Date:
5/11/2026
5
Personal attention and a commitment to making the process run as smoothly as possible!
Stacy
Noblesville
IN
Date:
5/11/2026
5
Very professional and personal.
Ronald
Denton
NC
Date:
5/11/2026
5
Nick is #1 great communication for dumb questions asked by me lol
Joshua
Elgin
IL
Date:
5/11/2026
5
Tim and his team did an amazing job and they went above and beyond to help us! We are very thankful for all their hard work!
Dean
Morganton
NC
Date:
5/11/2026
5
Nicole was really proactive and provided clear clarification for each step throughout the process. She was responsive, professional, and made the entire experience much smoother and less stressful.
Svetlana
Date:
5/11/2026
5
Brad, Marisha and the Fairway team were amazing!
Stacy
Date:
5/11/2026
5
Nick and the team made the process super easy. They proactively kept us in the loop the whole way through so we always knew exactly what our options and next steps looked like. Professional, efficient, and friendly!
Kevin
Date:
5/11/2026
5
5.0 Stars!
Joshua
Date:
5/11/2026
5
Great communication with customers. They continually tried to find what the best deal was for us and looked at ways to improve our situation. They are very customer focused and their team does an outstanding job keeping their customers updated. Their app is convenient and easy to follow when needing to sign papers or pass along info.