Anna went above and beyond to help us with our first time loan experience. We had no idea what to expect and Anna walked us through each step, answered all our questions and made us feel confident and supported.
Codi
Boise
ID
5
Melanie was great. Kept up inform throughout the whole process. She is a Rockstar! I will recommend her to everyone i know.
Josh
Huntsville
AR
Date:
8/8/2025
5
Communication
Collin Donald
Crown Point
IN
Date:
8/8/2025
5
Buying a home is the most stressful thing I have ever done, however Will and the team at Fairway answered all of our questions, they helped us overcome some obstacles we ran into, and they really seemed to be rooting for us. They also worked very quickly once we overcame those obstacles to ensure that we closed on time. 10/10 recommend.
Heather
Columbus
IN
Date:
8/8/2025
5
Between automated reminders and the app, I never wondered what I had to do next
Lauren
Indianapolis
IN
Date:
8/8/2025
5
Th communication and finish what started even when I st give up she encouraged me not to.
Abyot
Abilene
TX
Date:
8/8/2025
5
The communication was great with Richard anf and the team. They made sure I was informed throughout the entire process and whenever i I had a question they were right there to answer them regardless of the time of day it may have been.
Ashley
Fairfax
VA
Date:
8/8/2025
5
quick responses
Lea
Andover
MN
Date:
8/8/2025
5
Communication and updates on my loan was afficiantly fast
Beatriz Elena
Gallatin
TN
Date:
8/8/2025
5
whole process was very smooth
Damian
Morrisville
PA
Date:
8/8/2025
5
I am so grateful to have the chance to work with Rick Simoneau. As a first time home buyer. I had a ton of questions and challenges. Rick really took the time and helped me understand to loan process clearly. His kindness and professionalism was so comforting. I highly recommend anyone who if looking for lending services to request Rick Simoneau & Fairway Independent Mortgage Company.
Thank you for helping us buy our first home!
Salon Artist
Date:
8/8/2025
5
Kind, easy to contact, took things off our plate , explained situations/details/etc
Hope
Scottsdale
AZ
Date:
8/8/2025
5
communication was amazing throughout the whole process
Rebekah Ann
Pitkin
LA
Date:
8/8/2025
5
We had a very smoothly and quickly
Process throughout. Jason makes everything easier. This is the second time we worked with him and each time his very responsive with all our concerns and answer all our questions in timely manner. I definitely will recommend him.
Roxanne k
Date:
8/8/2025
5
We had a very smoothly and quickly Process throughout. Jason makes everything easier. this is the second time we worked with him and each time his very responsive with all our concerns and answer all our
questions in timely manner. I definitely will recommend him.
Daniel W
Temple
TX
Date:
8/8/2025
5
Rob and his team were so helpful! Anytime we had questions, Rob or Sarah were readily available to help at any time. I always felt like I could ask for help or clarification and they would be kind and clear in helping me through this process.
Demi
Missoula
MT
Date:
8/8/2025
5
What made our experience great with this agency is the Amazing People who works there. Chad and his team were very helpful,supportive, and professional. We were truly blessed to have worked with them
Carolyn Jeanette
Alexander
AR
Date:
8/6/2025
5
After hours almost any time availability.
Is like 24/7 knowing that there is Rachel to help in case I needed
Luis Manuel
Denver
CO
Date:
8/6/2025
5
promptness and clarity of communication throughout the entire process. All my questions were amaster, which allowed me to make informed decision.
Jelizaveta
Dunwoody
GA
Date:
8/6/2025
5
Jim & Fairway Independent Mortgage really worked hard to find the right path for us to refinance our home. I highly recommend them!
Kevin Hill
Date:
8/6/2025
4
Very professional, majority of transactions thru email. Not my preference but was very effective.
Luis
Copperas Cove
TX
Date:
8/6/2025
5
Steve is very easy to talk to. We had no issues contacting him when needed and he was diligent in his efforts to find us a loan that matched our needs, even when it was difficult.
Lacey M
Chino Valley
AZ
Date:
8/6/2025
5
Any questions I had got answered quickly with easy to understand answers. The whole process went smoothly.
Alexius
Lenexa
KS
Date:
8/6/2025
5
Chelsea was knowledgeable and incredible responsive.
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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