Mark was always considerate, patient, and knowledgeable both in his profession and in how to communicate with his clients in a digestible way. I appreciated his speedy answers and open honesty, resulting in every step feeling like the right one or the most informative one. On top of conveying the information needed on a technical level, I enjoyed hearing about his own experiences and personal insight when needing to make a decision, often through the form of stories and memories. In all, Mark was incredibly pleasant and easy to work with, from the introductory call to the closing confirmation, making strong foundations of trust in the beginning to the end. Cannot thank him enough!