Up front communication allowed us to execute a plan despite work occupying more of my time than expected during the process. Timely reminders when we were delaying more than we should have allowed close to happen as scheduled.
Charles
Gurnee
IL
5
Communication
Eric
Milwaukee
WI
Date:
3/28/2026
5
Chase's attentiveness to my loan and ability to reach him when needed
Ryan
Fayetteville
AR
Date:
3/28/2026
5
I'm deeply grateful for the incredible support you provided. Your expertise, professionalism, and attention to detail were impressive, making the process smooth and enjoyable. I felt confident and supported every step of the way, and I appreciate your dedication to ensuring a successful outcome. Thank you for making this experience truly unforgettable
Jester
Hendersonville
NC
Date:
3/28/2026
5
Great communication with all staff. Quick and smooth transaction.
Jimmy P
Spokane
WA
Date:
3/28/2026
5
Rachel was very responsive and great with explianing everything , if i I would have known how easy she could make the whole process I would have bought sooner!!
Kennedy
Grand Junction
CO
Date:
3/28/2026
5
Mine worse is not the easiest of cases. Between owning my own business and my child's student loans okay, there was a lot of information the underwriter needed. You and your team were there for me.Every step of the way. And most importantly, on time for our quick closing.
Terri E
Delray Beach
FL
Date:
3/28/2026
5
Jeff is so helpful and easy to work with. He made the refinancing process clear and straightforward. He is timely, responsive and flexible.
Hannah
Ellington
CT
Date:
3/28/2026
5
Caleb was a really kind and clear communicator. He taught us about the process as we went, held our hands step by step as first time buyers. It always felt like he was on our team. we're so grateful to have had Caleb's support through this process!
Alyson Taylor
Vashon
WA
Date:
3/28/2026
5
Tara was available almost 24/7. She constantly kept us up-to-date as to the s. Great personality anduldn't be more pleased.
Wayne R.
Deland
FL
Date:
3/28/2026
5
Timeline, promptness, friendliness, convenience
Easton L
El Cajon
CA
Date:
3/28/2026
4
John offered us the best rate of all the loan officers we spoke with and was very clear explaining the entire process.
Ethan James
Manchester
CT
Date:
3/28/2026
5
Great communication. VA loans normally are very difficult. Ours went off seemlessly. Could have closed 2 weeks early if desired.
Kenneth D
Chandler
AZ
Date:
3/28/2026
5
Everything from start to finish was easy and it was simplified so I could have a better understanding of what was going on with some many number going around.
Michael T.
Rialto
CA
Date:
3/28/2026
5
Adam looked for the best option for me to overall save me money and meet my goals of reducing the length of my loan!
Linda Michelle
Cumming
GA
Date:
3/28/2026
5
Pat and his staff are always pleasant and responsive. Super helpful.
Linda Marie
Show Low
AZ
Date:
3/28/2026
5
As a first time home buyer , Hunter made the process very simple and as stress fee as possible. Hunter was amazin!
Simon
Wetumpka
AL
Date:
3/28/2026
5
We had a short timeline to for our closing date and Jeremy was able to get it done on time!
Pamela K
Phoenix
AZ
Date:
3/28/2026
4
Willingness to make the process easy and smooth for us
Kibriya
Tacoma
WA
Date:
3/28/2026
5
Rich was responsive, had great urgency and communicated the process well.
John
Saint Petersburg
FL
Date:
3/28/2026
5
Sarah and Alisha were both great to work with and were very responsive and helpful with any questions I had.
Daniel
Waukesha
WI
Date:
3/28/2026
5
Ian is so easy to work with. If you provide the info he asked for your experience is easy. Ian and his team will keep you up to date and also listen to your ideas. Thank you for all you do.
Keith and Sandy Pollard
Keith W
Northport
AL
Date:
3/28/2026
5
Everything was explained up front and all info was accurate. I was always able to speak with Wendie and she returned phone calls/emails quickly. I always new where we were in the purchasing process.
Lucky Lamar
Holly Pond
AL
Date:
3/28/2026
5
Ed and his team are so easy to reach, positive, capable, and jus grea people!
Katherine
Austin
TX
Date:
3/28/2026
5
Jo and her team were so responsive and easy to work with! We were moving to Maine from out of state and Jo made the process so easy and less stressful! Would highly recommend the services of Jo and her team!
Melanie Marie
Fayette
ME
Date:
3/28/2026
5
Prompt communication. Willing to answer all questions. Felt like Jerry was working for my best interest.
Michael
Columbus
OH
Date:
3/28/2026
5
I loved the updates on what my mortgage and down payment would be. Plus quick responses.
Kassandra Grace
Manchester
CT
Date:
3/28/2026
5
Gina went out of her way to help me. Great communication and knowledgeable
Sandra J
Olathe
KS
Date:
3/28/2026
5
The women make the whole experience as simple and easy as possible . Anytime I had a question or just wanted to know different scenarios they all would take the time to explain. They maintain a positive and optimistic atmosphere that I could feel by dealing with Dana. I will 100% be using Dana for any real estate purchases.
Justin
Blytheville
AR
Date:
3/28/2026
5
Rich was great to work with, offered excellent advise, and explained each step of the process thoroughly.
Zachary T
Norton
OH
Date:
3/28/2026
5
Sharon was so responsive, professional, and patient.
Foad
Manchester
NH
Date:
3/28/2026
5
Very friendly and trustworthy!
Gary Dale
Pocahontas
AR
Date:
3/28/2026
5
Great product and service
Paul Elliot
Toney
AL
Date:
3/28/2026
5
Fast and efficiebt
Paul
Round Hill
VA
Date:
3/28/2026
5
Levi was awesome. could not have asked for a better experience
John
Leander
TX
Date:
3/28/2026
5
Nick was super good at keeping in touch and keeping us updated. He also kept us super informed on every step of the process which made everything go smoothly and super easy and stress free!
Adam
Roy
UT
Date:
3/28/2026
5
Everything was very well organized. The online signing was easy and time saving. We were kept informed at all times.
Jennifer
Casper
WY
Date:
3/28/2026
5
is prompt in responding and respectful of my time. He was very thorough and helpful in getting my refinance set up. We also had our original mortgage through him, and that process went swimmingly. He is compassionate, kind, and understanding I would recommend him to anyone and everyone.
Amy
Winfield
IN
Date:
3/28/2026
5
Easy, Great service. Walk through was easy.
Deana M
Spokane
WA
Date:
3/28/2026
5
All of my questions were answered clearly and with patience. Even if the home related questions were not directly related to the loan. This was a great experience as a first time homebuye.