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5
5555555
Jordan was great at answering any questions I had throughout the whole process and was always quick to respond. He does a great job at making the whole process feel comfortable.
Andrew
Indianapolis
IN
Date:
11/4/2025
5
5555555
Mackenzie went above and beyond in every aspect Patient, kind, joyful, knowledgeable and professional are some words i would use to describe Mackenzie's approach and personality. i would highly recommend Mackenzie to anyone!
Steven D
Junction City
KS
Date:
11/4/2025
5
5555555
Brian was patient and clear in answering out questions and helping us coordinate the collection of all the documents.
Paul E
Indianapolis
IN
Date:
11/4/2025
5
5555555
Very personable and helpful
Jacob
Chicago
IL
Date:
11/4/2025
5
5555555
Justin was a great lender to work with! We valued so much that he was available/reachable for questions and concerns anytime they came up, he was informative and knowledgeable which helped build our trust, he was patient and willing to explain the homebuying process to first time home buyers, he was professional and timely and kept things moving forward, and he was just generally really kind and helpful, treating us with dignity at every step of the process. Thank you Justin!
Laura
Plain City
OH
Date:
11/4/2025
5
5555555
Kerensa's communication was always top notch. She was patient and always answered my questions in a timely manner.
Emily
Grand Rapids
MI
Date:
11/4/2025
5
5555555
Excellent customer service - communication, timely, thorough, honest.
Michael H
Millsboro
DE
Date:
11/4/2025
5
5555555
Clarity, good service, and a friendly and human touch will always be synonymous with excellence.
Jorge Arturo
San Bruno
CA
Date:
11/4/2025
5
5555555
What makes it great is that I feel like I have an advocate. This means things like, "let's wait until CPI comes out ... or let's see if short term interest rates affect rates". It's not all about let's get this going yesterday. So it's a combination of competence, caring and compassion.
Gary
Bastrop
TX
Date:
11/4/2025
5
5555555
Excellent communication and fast service
Zachary
Brooklyn
WI
Date:
11/4/2025
5
5555555
The quick and friendly responses along whit the great cooperation with my schedule made working with Denielle and her team very easy
Ethan O
Pointblank
TX
Date:
11/4/2025
4
4444444
Frequent, specific communication.
Rebecca
Red Bud
IL
Date:
11/4/2025
5
5555555
You kept me informed through a very difficult process.
Russell Stephen
New Richmond
IN
Date:
11/4/2025
5
5555555
Having experienced people who could answer my questions about the loan process.
Randolph William
Midland
GA
Date:
11/4/2025
5
5555555
Kerrianne never gave up on the mortgage she found ways around all of the bumps we had throughout the whole process.
Brayden
Londonderry
NH
Date:
11/4/2025
5
5555555
Easy to work with, no complications.
Amilcar Mario
Mesa
AZ
Date:
11/4/2025
5
5555555
Diego was available at all hours of the day! He guided me throughout the whole process and explained everything very throughly. Diego went above and beyond throughout my loan process!
Rodrigo
Brownsville
TX
Date:
11/4/2025
5
5555555
Quick, easy, and very communicative
Jeremy R
Spokane
WA
Date:
11/4/2025
5
5555555
Very attentive & easy to communicate with! Explained everything in great detail & was always willing to answer my questions regardless if it was after hours or not!
Emmelea E
Salem
OH
Date:
11/4/2025
5
5555555
Great communication. He took care of everything, worked with the realtor. I just had to signed papers. He answered all my questions and looked into programs that could have helped me.
Jarrod Patrick
Williston
ND
Date:
11/4/2025
5
5555555
.....,,,,,
Suanne
Georgetown
TX
Date:
11/4/2025
5
5555555
Not enough words to describe it.
Jared
Fall River
MA
Date:
11/4/2025
5
5555555
Dana was very responsive and the team got our loan closed quickly
Ashley
Aurora
CO
Date:
11/4/2025
5
5555555
The attention and clear direction from the whole banking staff and the electronic easy acces through the Fairway app.
Hector J
Niantic
CT
Date:
11/4/2025
5
5555555
Communication and immediate response,
Jose Abel
Glen Burnie
MD
Date:
11/4/2025
5
5555555
Will was so helpful and patient with me. He went over and above to make the loan and cost effective as possible!
Joshua A
Gladys
VA
Date:
11/4/2025
5
5555555
Lee kept me updated on the entire process , helped me navigating through every detail. I would highly recommend Lee!
Bradley R
Canton
GA
Date:
11/4/2025
5
5555555
Excellent communication between the company and I, as well as an a straight forward process
Ryan
Haslet
TX
Date:
11/4/2025
5
5555555
Dan and his team took my needs on as though they were their own. They made me feel like family and walked me through the process step by step. I was kept t aware of just what was going on and what was coming next. I knew that I had found the right people to serve my needs the first time I used them, so it was an easy choice to use them again. I would recommend them to anyone who is looking for financin!
Debra
Waite Park
MN
Date:
11/4/2025
5
5555555
The process was easy and Theron was helpful.
Tonya
Grand Junction
CO
Date:
11/4/2025
5
5555555
Simple and easy
Joseph
Hampstead
NC
Date:
11/4/2025
5
5555555
Bryant was with us to explain and talk through every step of the way.
Donald
Brownsburg
IN
Date:
11/4/2025
5
5555555
he explained everything Clearly made sure we understood and walked us through every step. He is a great and valued person.
Willie
Cleveland
OH
Date:
11/4/2025
5
5555555
Experience was outstanding and simple. The app really made it clear to know what the next steps were.
Shane
Coventry
CT
Date:
11/4/2025
5
5555555
Jaime was able to get the house refinancing closed really quickly.
KOREY A
Cheyenne
WY
Date:
11/4/2025
5
5555555
Christine comminuted very well, super friendly.
John Douglas
Marion
IN
Date:
11/4/2025
5
5555555
Rich is great at communicating, explains different options and backs up his opinions on the market with other sources, he's easy to work with
David M
Wauconda
IL
Date:
11/4/2025
5
5555555
Strong communication at all time. Was very helpful with any questions we had along the way. Was pleasant and understanding during final closing.
Candido Reinaldo
Florence
SC
Date:
11/4/2025
5
5555555
Easy to get a hold of on the phone.
Alexander Timothy
Bailey
CO
Date:
11/4/2025
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO