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5
5555555
Was very knowledgeable and was always there to answer questions
Adam L
Cuyahoga Fls
OH
Date:
7/20/2025
5
5555555
The team handles everything and makes it so simple for the buyer. Very easy to get questions answered. Michael and Tim were very helpful especially since we hadn't purchased a home 30+ years so the process has really changed.
Kathy
Milford
NH
Date:
7/20/2025
5
5555555
The dedication,effort and competitiveness was fantastic. Constant communication and responsiveness was impressive. Overall result could not have been better.
Gene
Fairlawn
OH
Date:
7/20/2025
5
5555555
Responded to my requests .
Mark S
Olathe
KS
Date:
7/20/2025
5
5555555
Keeping on top of everything and responding to my questions as they came up.
Mark S
Olathe
KS
Date:
7/20/2025
5
5555555
N/A N/A N/A
Adam
Grove City
OH
Date:
7/20/2025
5
5555555
Great communication
Sandra
Chicago
IL
Date:
7/20/2025
4
4444444
Knowing where the transactions stand before sitting at the closing table- what my payment is, who has the loan , exactly how much money I neede to bring to the table why I was quoted a different cost for an appraisal than was actually credited. I still don't know how to set up auto payments. just some additional clarity
Sally
Maple Grove
MN
Date:
7/20/2025
5
5555555
Crystal and her team went above and beyond and made our first time purchasing a home not stressful. They had great communication with us, if we had a question or any concerns they would answer us as quickly as they could. They helped us start the next chapter in our lives with excitement not anxiety or stress. I have heard many times that buying your first home is stressful and not fun but me and my partner did not feel that way at all with Crystal and her team. There was never a time where we felt in the dark about something or left with questions unanswered. Me and my partner will be referring them to family and friends who ask about or curios about purchasing a home. We are forever grateful for their professionalism, patience, and persistent work ethic.
Jasmin
San Antonio
TX
Date:
7/20/2025
5
5555555
Harriet and team were responsiv, professional and organized throughout the entire process .
Wayne
Pine Mountain
GA
Date:
7/20/2025
5
5555555
Jamie and his team were always informative and quick to respond when I had a question. Emails kept me in the loop with information I forgot to ask and the Fairway app made it easy to upload everything and have everything in one place. Overall, the process was smooth and easy!
Angela Howell
Date:
7/20/2025
5
5555555
Jamie and his team were always informative and quick to respond when I had a question. Emails kept me in the loop with information I forgot to ask and the Fairway app made it easy to upload everything and have everything in one place. Overall, the process was smooth and easy!
Angela L
Belton
TX
Date:
7/20/2025
5
5555555
Everything was explained well, and we had great support throughout the entire process.
Amanda
Killeen
TX
Date:
7/20/2025
5
5555555
Justin, was very knowledgeable and patient, and gave information and answered questions we didn't even know to ask. Justin made this experience so easy & stress free.
Jerome
Killeen
TX
Date:
7/20/2025
5
5555555
Trevor was always quick to respond and answer any questions I had. He was always professional, knowledgeable and respectful. I will use Trevor's services in the future if ever needed and I would recommend him to anyone in need.
Melissa Ann
Mchenry
IL
Date:
7/20/2025
5
5555555
Moving and everything involved is so stressful, Michela made it less stressful.
Lori Sue
Loudon
TN
Date:
7/20/2025
5
5555555
Brenda was organized, responsive and extremely easy to work with during both processes we were going through (buying and selling). Will definitely refer others to her and use her again in the future.
Brianne
Stow
OH
Date:
7/20/2025
5
5555555
Went smoothly.
Bonita F
Oro Valley
AZ
Date:
7/20/2025
5
5555555
How easy everyone made it. I felt like I had the seal team 6 of mortgage agents. Before I could even ask how to do something someone from the team either got ahold of me or had it done already. Amazing team and very transparent. You guys made it super easy to understand.
Ian
Terre Haute
IN
Date:
7/20/2025
5
5555555
Constant and timely communication, Dean answered ALL the questions. Online portal made everything super easy.
Kimberly E
Huntley
IL
Date:
7/20/2025
5
5555555
Being able to ask questions whenever and recieve receive a really quick response. Also the clear communication throughout the process was great.
Nicholas
Chanhassen
MN
Date:
7/20/2025
5
5555555
5.0 Stars!
andrew giesman
Date:
7/20/2025
5
5555555
Jennifer was always very attentive and communicated well and handled a least minute difficult situation calmly and efficien
Andrew
Clairton
PA
Date:
7/20/2025
5
5555555
Quick and easy communication! from the ease of uploading documents to the patience with our constant communication and questions through our anxieties of the process! we had a fantastic experience
Alyssa
Shapleigh
ME
Date:
7/20/2025
5
5555555
Thank you for your flexibility and responsiveness!
Megan
Prairie Village
KS
Date:
7/20/2025
5
5555555
Steve had great communication skills and was very pleasant to work with. Very happy with the service he provided and his professionalism.
Marisol Arvizu
Date:
7/20/2025
5
5555555
Steve had great communication skills and was very pleasant to work with. Very happy with the service he provided and his professionalism.
Marisol G
Tucson
AZ
Date:
7/20/2025
5
5555555
Adam is a very intelligent man, which made me respect him greatly through this whole process. He answered all of my questions with absolutely no issue even on the weekends when he was busy and off the clock as well as first thing in the morning when he was barely awake. Adam, Tatia and the team they have are extremely efficient and don't waste time dragging their feet or not wanting to help. They were incredibly easy to work with not only for me but for my realtor as well. Thanks a ton team.
Ruslan
Salem
OR
Date:
7/20/2025
5
5555555
Manuel was very helpful during this first time home purchase process! He answered our questions as many times and anytime of the day. He was always just a call away and explained everything and anything during the entire process making it as smooth as possible. Definitely would recommend to reach out to him for your home buying needs !
Selina Perez
Date:
7/20/2025
5
5555555
Manuel was very patient with us and always answered our questions even if we asked them two to three times no matter the time of day. He made this purchase process very smooth and as simple as it can get for us.
Ma Santos
Madera
CA
Date:
7/20/2025
5
5555555
Responsive, attentive, quick follow up on issues and resoling in timely manner
Parissa
Sequim
WA
Date:
7/20/2025
5
5555555
Jerry Minar explain everything to me about process of purchase a home. When I felt like giving up; Jerry wouldn't allow me to.
Lakesha
Plainfield
IL
Date:
7/20/2025
5
5555555
Start to finish we knew were things stood and how things were progressing. Made the whole process easy and non stressful
Michael W
Portland
OR
Date:
7/20/2025
5
5555555
Sarah was an amazing person she communicated quickly and was very responsive to questions from us
Kenneth R
Henry
SD
Date:
7/20/2025
5
5555555
Everything was very easy! Signing documents online and the communication was great.
Jordan Ty
Gosnell
AR
Date:
7/20/2025
5
5555555
Being available most of the time and getting questions answered fast. Getting everything done quickly on a 30 day escrow was great.
Nolan J.
Crescent City
CA
Date:
7/20/2025
5
5555555
Everything was smooth and easy. Great communication!!
Brandon S
Temple
TX
Date:
7/20/2025
5
5555555
The Team was wonderful 💯
Adrienne C
Gainesville
GA
Date:
7/20/2025
5
5555555
Stayed in contact with me and answered my question i had or referred to someone who could answer my question
David Allen
Shelbyville
IN
Date:
7/20/2025
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO