Chris is awesome. Constant follow up and clear communication on steps, what to wait for, when to do act. Extremely personable and made the process very low hassle.

Don and his team have been awesome to work with. They have been informative, helpful and supportive. Professional and friendly to work with. I highly recommend Don Waters Team for your mortgage needs without any reservations!!

My entire experienc has been GREAT!! Beginning with my initial contact with Don and multiple conversations with Stephanie and Destiny - you guys have been extremely helpful and patient . Thank you so much for your help through this process!!

Shane was so easy to communicate with, and he was timely with providing us tentative numbers to help us manage our expectations for our budget. He and his team were so helpful to us so that we could understand the timeline and so that we could have all documents required for our pre-approval, loan application and closing process!

Deb has always been wonderful! We've worked with her twice previously and again a third time for this refinance. She communicates expectations, timeliness, and updates in a timely manner and is always a friendly person to talk to! Also, I tend to ask a lot of questions (thanks for putting up with me) - I love her insight and appreciate all the advice she's given along the way!

Professional demeanor and customer service

5.0 Stars!

Absolutely — here’s the version with their names included: I had an absolutely wonderful experience working with Mark Bragaw, Bahareh Kia, and the Bragaw Team at Fairway. From start to finish, they were professional, attentive, knowledgeable, and truly committed to helping me through the home-buying process. They worked hard to make sure I received a great rate and made the entire experience smooth and stress-free. What stood out the most was how much they cared. Mark, Bahareh, and the entire Bragaw Team made me feel supported, taken care of, and like I was part of their family. Thanks to their dedication and excellent service, I am now a proud homeowner. I am truly grateful for everything they did and would highly recommend Mark Bragaw, Bahareh Kia, and the Bragaw Team at Fairway to anyone looking for a mortgage team that is professional, trustworthy, and genuinely invested in their clients.

he personally helped me through the whole process

Bruan, Jeff, Ian, and Lisa all communicated well, explained the process to us, were on top of everything that needed to happen, and made it so we could close early! They truly worked great as a team, and we are so thankful!

Did a great job keeping us informed and worked a last minute change quickly to not delay the closing

Jake was outstanding throughout the entire home-buying process. He was always responsive, kept me informed every step of the way, and went above and beyond to help resolve several unexpected issues that came up. He made what could have been a very stressful experience much smoother and always took the time to answer my questions. I truly appreciate his dedication, professionalism, and hard work in helping me become a homeowner. I would highly recommend Jake to anyone looking for a knowledgeable and dependable loan officer.

Team was very responsive to all of my questions and information needed. Very courteous and pleasant also.

Hannah was so responsive, very informative and made the process so smooth and easy! She answered questions as they arose and was so kind and friendly!

There aren’t enough stars for the Sharla Ellis Team — they are the BEST around!

The group text chat was amazing

We've worked with Sharla and team on numerous transactions. They are the best around! I can't say enough about their professionalism, excellent communication, and ability to meet deadlines with precision! We always feel very well taken care of by this team -- it is a pleasure to work with them. I wouldn't choose anyone else!

The communication, the dedication, and the work that Tim has done through the whole application process to help us till the end . thank you so muc.

Hunter made the process of buying my first home so much easier then i expected. He answered all my questions and explained everything in detail when i needed it. He looked out for my best interest and i am beyond thankful for that. He made my first time being a home buyer amazing! 10/10 recommend!! Thank you so much!

Matt and his staff are on top of every detail, very quick to respond to any questions.

Daniel helped us into our first home, and then when we had to refinance a year later, helped us get an incredible rate! Daniel is the bomb, and he’s very personable — you never feel like a number with him! If we could rate 10 stars, we would!!

Expertise, treating my concerns like they were his concerns. His patience regarding my questions and leading me through the process.

Professionalism, competency, and your hospitable spirit

Nathan made the transaction go smoothly and close in 30 days.

Linda and her team are an incredible group of individuals that will make your home buying purchase a breeze. If you've never bought a home before she will make sure your educated and know exactly what your signing for every step of the way. If youre experienced she will advocate for your needs and ensure the best possible outcome to the end! She made balancing buying a house while selling one out of state a worry-less scenario. Would recommend her to anyone and everyone!

Very attentive and would always pick up the phone!

Great communication! Quick to respond! Expert knowledge.

Great communication from the entire team during the process

Everything from simplifying the process, to going above and beyond explaining potentially complex topics with professional confidence in a way we could understand! Every step of the way was communicated and everyone was introduced in the beginning so there were no surprises on who would be reaching out or what they wanted in the whole process. Shout out to Mandie and Leo for their diligent work and communication. Shout out to Chelbi - receiving the welcome package was a GREAT surprise that we enjoyed. 10/10, will continue to recommend you guys. Thank you for all you do!

The whole experience was amazing. Every step was explained to me and communication was on fire.

With me being a first time home buyer he explained everything were I understood with no confusion and he is a fast responder when I had questions.

Tracy is knowledgeable and works tirelessly to get my Buyers to the closing table! She is the BEST! BUT...if a Buyer does not qualify at this time - she offers solutions! GREAT!

We were a complicated file and needed to move fast! And...had hiccups in the 11th hour! Tracy was on it and we closed on time! She knows what to do and how to fix it IF it can be fixed! Fortunately, we were fixable!!! Thanks for all your efforts to get us to closing!

Very prompt in returning phone calls. Explained everything very well. Supportive all the way from beginning to end.

Kathy was professional, timely, knowledgeable, and incredibly proficient in the process!

Brenda was always available to ask any questions I had and she helped me every step of the way . It was a great experience and I would definitely use again

Trey and his team were extremely helpful in the lending process. From preapproval/prequalification conversations about various options or circumstances that were available to us to turning around our loan application on such a quick timeline. Trey and his team always took the time to answer our questions, go through different scenarios, and explain things until we understood. The lending process was one of the easiest things about buying a house, and that was due to Trey's team, their communication, and their dedication to providing excellent service!

We were always kept up to date on what was going on. Everyting was done without any hassles. Responded almost immediately if we had any questions or requests. Overall a great experience

Sarah was very helpful and timely with any and all questions we had!